Infosys BPM is Hiring! Windows Support - Service Desk - Apply Now
Posted today
Job Viewed
Job Description
Join Infosys BPM Ltd. Windows Support - Service Desk Hyderabad
Are you passionate about technology and solving customer challenges?
We are looking for dedicated and skilled Technical Support Advocates to join our team. If you have a knack for problem-solving and a strong desire to provide exceptional service, we want to meet you!
Mandatory Requirements:
- Must have hands on Experience in Microsoft Product Support and Windows Support
- Must be able to work in Rotational Shift (Night Shift)
- Must have Excellent Communication Skill (Speak and Chat in English)
Walk-in directly for an on-the-spot interview.
Role: Technical Support Advocate
As a Technical Support Advocate, you will be the first point of contact for our customers, playing a crucial role in ensuring they have a smooth and satisfying experience with our products. Your dedication to solving their technical challenges will contribute directly to customer loyalty and satisfaction.
Key Responsibilities:
- Accounts & Billing Support: Assist customers with subscription management, payment issues, refunds, and token redemption.
- Technical Assistance: Provide post-installation technical support for Microsoft products, including Windows and M365.
- Troubleshooting: Diagnose and resolve software issues and device network/connectivity problems.
- Product Guidance: Help customers with the download, installation, and activation (DIA) of products and recommend appropriate solutions.
- Customer Service: Address customer inquiries with patience, empathy, and excellent communication skills.
Prerequisites & Skills:
- Minimum typing speed of 30 words per minute .
- Proficiency in managing accounts, payments, and billing inquiries.
- Strong troubleshooting skills for software and connectivity issues.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment.
Qualifications:
- Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Prior experience in technical support or customer service is essential.
- Familiarity with Microsoft products and services.
- Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus!
Walk-In Interview Details:
Date: 13th September 2025
Time: 10:00 AM 01:00 PM
Venue: Infosys STP gate no. 2, Madhava Reddy colony, Landmark: opposite ISB college, interview building no.3
Please mention "Walkin" in top of your resume.
What to Bring:
- Updated resume (printout)
- Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport)
- Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates)
Important Notes:
- Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons.
- Original Government ID is mandatory for security clearance.
- Preference will be given to immediate joiners .
Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive.
Ready to launch your career with a global leader?
Come meet us and take the first step toward a rewarding future!
Regards,
Infosys BPM
Talent Acquisition | INFY HR
Infosys BPM Hiring for US Healthcare Claims(2A)-Senior Process Executive-Mysore/Mysuru.
Posted 2 days ago
Job Viewed
Job Description
We are Hiring for US Health Care - Senior Process Executive.
Role: Sr Process Executive
Job Level: JL2A
Experience: 1-3 Years
Location: Mysore.
Notice Period: Immediate Joiners/30 Days
Shift 24*7, US shift
Work from office.
Language - English.
JOB DESCRIPTION:
Job Responsibilities:
Analytical and Problem-solving skills.
- Active reading, writing, and questioning, an eye for detail to determine the root cause of the issue.
- Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
- Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently.
Experience Requirement:
- 12 month’s working experience in US Healthcare Claims
- Experience of working competitive environment
Work Environment:
- Should be able to operate in work from office environment.
If interested, please share your updated resume along with below details to
Full Name:
Contact number:
Total Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Flexible to work:
Thanks & Regards
Gowri Shankar S R
Infosys BPM LTD
Infosys BPM Hiring for US Healthcare Claims(2A)-Senior Process Executive-Mysore/Mysuru.
Posted today
Job Viewed
Job Description
We are Hiring for US Health Care - Senior Process Executive.
Role: Sr Process Executive
Job Level: JL2A
Experience: 1-3 Years
Location: Mysore.
Notice Period: Immediate Joiners/30 Days
Shift 24*7, US shift
Work from office.
Language - English.
JOB DESCRIPTION:
Job Responsibilities:
Analytical and Problem-solving skills.
- Active reading, writing, and questioning, an eye for detail to determine the root cause of the issue.
- Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
- Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently.
Experience Requirement:
- 12 month’s working experience in US Healthcare Claims
- Experience of working competitive environment
Work Environment:
- Should be able to operate in work from office environment.
If interested, please share your updated resume along with below details to
Full Name:
Contact number:
Total Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Flexible to work:
Thanks & Regards
Gowri Shankar S R
Infosys BPM LTD
Infosys BPM Hiring for US Healthcare Claims(2A)-Senior Process Executive-Mysore/Mysuru.
Posted 3 days ago
Job Viewed
Job Description
We are Hiring for US Health Care - Senior Process Executive.
Role: Sr Process Executive
Job Level: JL2A
Experience: 1-3 Years
Location: Mysore.
Notice Period: Immediate Joiners/30 Days
Shift 24*7, US shift
Work from office.
Language - English.
JOB DESCRIPTION:
Job Responsibilities:
Analytical and Problem-solving skills.
- Active reading, writing, and questioning, an eye for detail to determine the root cause of the issue.
- Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
- Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently.
Experience Requirement:
- 12 month’s working experience in US Healthcare Claims
- Experience of working competitive environment
Work Environment:
- Should be able to operate in work from office environment.
If interested, please share your updated resume along with below details to
Full Name:
Contact number:
Total Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Flexible to work:
Thanks & Regards
Gowri Shankar S R
Infosys BPM LTD
Infosys BPM Hiring for US Healthcare Claims(2A)-Senior Process Executive-Mysore/Mysuru.
Posted today
Job Viewed
Job Description
We are Hiring for US Health Care - Senior Process Executive.
Role: Sr Process Executive
Job Level: JL2A
Experience: 1-3 Years
Location: Mysore.
Notice Period: Immediate Joiners/30 Days
Shift 24*7, US shift
Work from office.
Language - English.
JOB DESCRIPTION:
Job Responsibilities:
Analytical and Problem-solving skills.
- Active reading, writing, and questioning, an eye for detail to determine the root cause of the issue.
- Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
- Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently.
Experience Requirement:
- 12 month’s working experience in US Healthcare Claims
- Experience of working competitive environment
Work Environment:
- Should be able to operate in work from office environment.
If interested, please share your updated resume along with below details to
Full Name:
Contact number:
Total Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Flexible to work:
Thanks & Regards
Gowri Shankar S R
Infosys BPM LTD
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