1,574 Infrastructure Support jobs in India

Location : Chennai/Bangalore

Roles & Responsibilities:

Active Directory Administration:

• Administer and manage Active Directory (AD) environments, including user and group management, access control, and directory services policies.
• Ensure high availability and reliability of AD services, including Global Catalog, Domain Controllers, and replication.
• Monitor and maintain Active Directory health and performance, including resolving replication issues and ensuring proper functioning of AD sites and services.

DNS & DHCP Management:

• Configure, manage, and troubleshoot DNS and DHCP services to ensure seamless name resolution and IP address allocation within the AD environment.
• Monitor DNS records, troubleshoot DNS issues, and ensure that DNS configurations are consistent across all network components.
• Administer and manage DHCP scopes, leases, and servers, ensuring efficient address allocation.

Public Key Infrastructure (PKI) Management:

• Administer and manage PKI infrastructure, including the deployment, management, and renewal of digital certificates.
• Ensure compliance with internal and external certificate policies and ensure the secure handling of certificates within the organization.
• Troubleshoot and resolve issues related to certificate deployment and validation within the Active Directory environment.
• AD Connect & Azure Active Directory (AAD) Integration:
• Manage and configure Azure AD Connect to synchronize on-premises AD with Azure Active Directory (AAD).
• Ensure seamless hybrid identity management, including synchronization of user accounts, groups, and other directory objects between on-premises AD and Azure AD.
• Troubleshoot and resolve synchronization issues and manage the integration of identity and access management across both on-premises and cloud environments.

Security & Compliance:

• Implement and enforce security policies across the Active Directory environment to ensure that sensitive data and access are protected.
• Manage Group Policy Objects (GPOs) to control user and system settings across the organization.
• Ensure compliance with organizational security standards and best practices related to Active Directory, DNS, DHCP, PKI, and cloud integrations.

Incident & Troubleshooting:

• Provide expert-level troubleshooting and resolution for Active Directory, DNS, DHCP, PKI, and AAD integration-related issues.
• Address incidents related to authentication, access control, DNS resolution, and system outages.
• Collaborate with internal teams to identify root causes and implement effective solutions.

Backup, Recovery & Documentation:

• Regularly back up Active Directory databases and system configurations, ensuring disaster recovery readiness.
• Implement and test disaster recovery plans for Active Directory and related services (DNS, DHCP, PKI).
• Maintain accurate documentation of Active Directory configurations, security policies, and troubleshooting steps. ·

User Support & Training:

• Provide user support for Active Directory-related issues, including password resets, group memberships, and user access requests.
• Educate end-users on best practices related to Active Directory, security, and authentication. Develop training materials and knowledge base articles to assist users and administrators.

Nutanix AHV Management:

• Deploy, manage, and optimize Nutanix Acropolis Hypervisor (AHV) for virtualized infrastructure.

Virtual Machine Management:

• Configure and maintain virtual machines (VMs) and associated resources in the AHV environment, including storage, networking, and security.

Troubleshooting & Optimization:

• Proactively monitor the AHV environment for performance, capacity, and availability, resolving issues as they arise and recommending optimizations.

Upgrades & Patches:

• Perform regular system updates, patches, and firmware upgrades to maintain security and stability of the Nutanix AHV hypervisor and underlying infrastructure. ·

Automation & Scripting:

• Leverage automation tools and scripting (e.g., Python, PowerShell, or Ansible) to streamline tasks and improve efficiency. ·

Backup and Recovery:

• Implement and manage disaster recovery plans, ensuring backups and recovery strategies are tested and executed effectively. ·

Collaboration with IT Teams:

• Work closely with network engineers, storage administrators, and system architects to ensure seamless integration of Nutanix AHV with other enterprise infrastructure components.

Documentation:

• Maintain detailed documentation of configurations, procedures, and best practices for AHV deployment and management.

Training & Support:

• Provide training and technical support to internal teams on Nutanix AHV best practices and troubleshooting methods.

Job Specific Knowledge/Soft Skill:

• Good knowledge of Company operations and business across various sectors.
• Analytical thinking
• Ability to prioritize actions and work within a diverse team.
• Ability to work in a dynamic fast paced, diverse environment.
• Excellent communication skills, both written and verbal
• Microsoft Office
• Experience in managing effective communications across multiple business area and to different seniority levels

Education:

• Bachelor’s degree in Computer Science or another IT related field
• Microsoft Certified: Azure Administrator Associate or similar Azure AD certifications.
• Microsoft Certified: Active Directory, Windows Server, or MCSA certifications.
• Microsoft Certified: Security, Compliance, and Identity Fundamentals or related certifications.
• CompTIA Security+ or related security certifications are a plus.
• Nutanix Certified Professional (NCP) or Nutanix Certified Advanced Professional (NCAP) certification.
• Hands-on experience with HCI (Hyper-Converged Infrastructure) solutions and the Nutanix platform.

Experience

• 7+ years’ Experience
• Proven experience in administering Active Directory (AD), including user management, group policies, replication, and disaster recovery.
• Hands-on experience with DNS, DHCP, and PKI management.
• Expertise in managing and configuring Azure AD and Azure AD Connect for hybrid cloud environments.
• Experience in managing and troubleshooting Group Policy Objects (GPOs) and Active Directory security.
• Familiarity with PowerShell scripting for automation of Active Directory and server management tasks.
• Experience with Active Directory Federation Services (ADFS) and Azure AD Join is a plus.
• Proven experience with Nutanix AHV, including installation, configuration, and management.
• Strong understanding of virtualization technologies, including VMware, Hyper-V, or other hypervisors.
• Experience with Nutanix Prism and Acropolis management tools.
• Expertise in networking, storage, and security within virtualized environments.
• Experience with automation tools like Ansible, Terraform, or Python for infrastructure management.
• Familiarity with Nutanix AOS (Acropolis Operating System) and Nutanix Files.
• Experience with disaster recovery and high availability (HA) strategies in a virtualized infrastructure.
• Understanding of cloud environments and hybrid cloud architectures.
• Troubleshooting skills for both hardware and software issues, including logs, alerts, and performance tuning.

Additional Information:

This role requires a proactive, detail-oriented administrator with a strong focus on security, availability, and troubleshooting. The successful candidate will play a key role in ensuring the integrity and performance of Active Directory and related services across both on-premises and cloud environments.

Greetings from "HCL Software"

"HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation.

Summary:

We are looking for a Sr.Cloud Infrastructure Support Engineer (AWS, Microsoft Azure and GCP) within our HCL Cloud Product team. We are looking for candidates with 4+ years of experience who possess the following skills: -

Btech/BE in Computer Science or related technical field or proof of exceptional skills in related fields with practical software engineering experience.

Required Skills:

Proficiency with any Public Cloud with the Core Infrastructure Services for AWS, Microsoft Azure Services and Google Cloud Platform.

Location: HCL Software, Karle office, Bangalore.

Work Mode: 24/5 and Candidate Flexibility to work in Rotating Shifts.

Containerized Environment (EKS/AKS/GKE).

Experience hosting an application on GCP using Compute Engine, App Engine, Cloud SQL, Kubernetes Engine, Cloud Storage.

Networking principles and protocols such as IP subnetting, routing, firewall rules, Virtual Private Cloud,

Load Balancer, Cloud DNS, Cloud CDN, etc.

Advance level hands on knowledge of AWS services such as EC2, VPC, RDS, S3, Route 53/DNS, Clustering (EKS and ECS), Log Management and IAM.

Advanced knowledge and troubleshooting of Azure Compute Instances, Azure Storage, Azure Backup, VNet, Subnets, NSG/ASG, IAM, Azure RBAC, SSL, Traffic Manager, Azure DNS and Load balancers.

Advanced hands on GCP Compute, Cloud Storage, GCP IAM, SSL Certs.

Strong notions of security best practices (e.g. using IAM Policies & amp; Roles, SSL, KMS, etc.).

Experience with configuration management tools (Terraform, Ansible, Puppet/Chef). Unix/Linux, Windows basic administration.

Hands on Knowledge on Service Now, Incident Management, Change Management and other ITIL processes.

Good written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate IT concepts to technical and nontechnical audiences.

Practical problem solving and troubleshooting skills.

Job Description:

Ability to translate application requirements into cloud architecture/infrastructure, Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant architectures.

Capability to select the appropriate services based on compute, data, or security requirements.

Knowledge of networking concepts (e.g., DNS, TCP/IP, Active Directory, and firewalls).

Capability to migrate on-premises workload to cloud service providers.

Knowledge of writing infrastructure as code (IaC) using CloudFormation, JSON, YAML or Terraform.

Ability to troubleshoot distributed systems.

Understanding of public cloud (GCP/Azure/AWS) infrastructure management.

Delivering and maintaining cloud solutions in accordance with best practices.

Experience in monitoring and auditing systems

Define and document best practices and strategies regarding infrastructure maintenance

Must have experience in Provisioning and Configuration of cloud resources in multi- cloud(AWS/Azure/GCP) environment.

Proficiency in any one of the cloud environment mentioned above is a must.

Intermediate knowledge on other two platforms are desirable.

Respond to technical issues in a professional and timely manner.

Skills in API usage, command line interface and SDKs for writing applications. Ability to code to implement essential security measures.

Must have extensive experience with at least operating system: Linux, Ubuntu, Windows.

Greetings from TCS!

Job Title: Network Support

Location: Hyderabad

Experience Range: 8-10 yrs

Job description:

TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.

What we are looking for:

• In-depth knowledge of F5 BIG-IP modules: LTM, GTM, ASM, APM.

• Proficiency in iRules, SSL offloading, and traffic steering.

• Experience with application delivery, load balancing, and WAF.

• Familiarity with F5 automation tools and REST APIs.

• Strong troubleshooting skills in high-availability environments.

Minimum Qualification: 15 years of full-time education

Job Title: Support Engineer – IT Operations (Network)

Location: Mumbai & Pune

Duration: Fulltime

Client: PWC (PricewaterhouseCoopers Services)

Experience: 1–3 years

Job Description

We are looking for a motivated Support Engineer with 1–3 years of experience in IT Operations and Network Support . The candidate will be responsible for monitoring, troubleshooting, and maintaining network infrastructure to ensure high availability and performance.

Key Responsibilities

• Provide L1/L2 support for network-related issues.
• Monitor network performance, availability, and security.
• Troubleshoot and resolve incidents related to LAN, WAN, firewalls, switches, and routers.
• Assist in configuration, patching, and upgrades of network devices.
• Escalate issues to senior engineers or vendors when required.
• Maintain documentation of incidents, resolutions, and processes.
• Ensure compliance with IT policies and security guidelines.

Required Skills

• Hands-on experience with network devices (switches, routers, firewalls).
• Basic understanding of TCP/IP, DNS, DHCP, VPNs, and routing protocols.
• Familiarity with monitoring tools (e.g., Nagios, SolarWinds, or similar).
• Good troubleshooting and problem-solving skills.
• Strong communication and teamwork skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus.

Job Title : Network Support Engineer

Skills :Huawei switches , Smart Optics DWDM

Experience : 7 to 12 years

Location: Chennai, Kochi

Key Responsibilities

• Install, configure, and maintain Huawei switches (S5720, S5731, CE 6863 Series, CloudEngine).
• Design and implement LAN/WAN topologies with a focus on scalability, reliability, and security.
• Manage VLANs, STP, Link Aggregation, and Layer 2/3 routing protocols (Static ,OSPF, BGP, etc.).
• Monitor network performance and ensure high availability of network infrastructure.
• Apply firmware and software updates for Huawei and Aruba switches.
• * Integrate Huawei switches and Aruba switches with other networking equipment (Juniper, Fortigate firewall etc.).
• Conduct network assessments and provide technical documentation and reports.
• Respond to and resolve network incidents, ensuring minimal downtime.
• Collaborate with cybersecurity teams to ensure secure network operations.
• Design, configure, and deploy DWDM optical networks to support high-speed data transport.
• Perform installation, commissioning, and testing of DWDM equipment.
• Monitor and maintain optical network performance, ensuring minimal latency and downtime.
• Troubleshoot and resolve network faults and performance issues.
• Collaborate with network planners and architects for capacity planning and scalability.
• Create and maintain technical documentation including network diagrams, configurations, and standard operating procedures.
• Conduct software upgrades and patching on DWDM equipment.
• Interface with vendors and third-party providers for support and service level agreements (SLAs)
• Hands-on experience with DWDM platforms
• Experience with testing tools like OTDR, OSA, and BER testers

Certification preferred: Huawei Certified ICT Associate/Professional (HCIA, HCIP).

Dear Connections,

Looking for Networking Engineer L1 Voice Support.

Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred.

Work Experience - 12 months - 3 years

Skills and Ability:-

• Comprehensive understanding of typical home network deployments is required.

• The candidate must be able to identify a diversity of

networking home devices' specific functions and

configurations.

• Candidate must demonstrate excellent English communication skills.

• The candidate must be attentive to details.

• Candidate must have excellent analytical, organizational, and time management skills.

• Candidate must be well mannered and demonstrate customer services skills.

• Candidate must be able to perform well in a steep learning curve.

• The candidate must be able to sell support contracts.

Soft Skills -English: Excellent, C1 CEFR Level

Accent: Neutral

Ability to give good step by step instruction.

Positive tone.

Computer Proficiency:-

• Firm understanding of Windows and macOS.

• Firm understanding of Android and iOS.

• Firm understanding of common firewall configuration.

• Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.

• Comprehensive understanding of typical home network layouts is required.

• Demonstrable troubleshooting ingenuity is required.

Salary- Upto 4.75 LPA

Work Location - Sec 81, SEZ Noida

Both side cab facility

US Shifts 24*7 Window

Immediate Joiners only

Interested candidates can reach out on /

Sikich is seeking a Network Support Engineer to join our dynamic team. The ideal candidate will have a deep understanding of network infrastructure, including Azure Networking services, and extensive experience in managing and troubleshooting network issues. As a Network Support Engineer, you will play a crucial role in maintaining and optimizing our clients' network environments, resolving complex network issues, and providing advanced customer service. You will leverage your extensive technical knowledge and experience to ensure the efficiency and reliability of our clients' network operations.

About the firm

Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients’ businesses.

Primary Job Responsibilities

• Provide expert-level technical support for clients, addressing complex network issues, including network configurations, performance optimization, and troubleshooting connectivity problems. Collaborate with team members to resolve advanced network-related issues.
• Take ownership of escalated network issues from lower-level analysts and provide in-depth analysis and resolution, applying your advanced technical expertise to efficiently resolve complex network problems.
• Create and maintain detailed records of client interactions, network issues, and resolutions in our ticketing system.
• Identify and create detailed knowledge base articles and run books to provide guidance to lower-level analysts. Ensure that all documentation is comprehensive and accurate, serving as a valuable resource for future reference.
• Identify potential network issues and recommend improvements to clients' network environments. Implement proactive solutions to enhance network performance and security, minimizing the risk of downtime and data loss.
• Utilize advanced network troubleshooting skills to detect potential issues and propose enhancements for clients' network systems. Implement proactive solutions aimed at optimizing network performance and fortifying security.
• Lead and participate in network projects, including network upgrades, configurations, and performance enhancements. Collaborate with project teams to ensure successful project delivery and minimal disruption to clients' operations.
• Demonstrate a deep understanding of root cause analysis and implement effective solutions to complex technical network challenges. Act as a resource for the team in tackling intricate network problems.
• Keep clients informed about the status of their network issues, provide timely updates, and ensure a high level of customer satisfaction. Maintain a proactive and customer-centric approach in all interactions.
• Adhere to company policies, procedures, and service level agreements (SLAs) in delivering network support. Ensure all actions and communications align with our company's standards of professionalism and quality.
• Participate in after-hours on-call rotation.

Requirements

• 5+ years of experience providing end user and infrastructure technical support.
• A degree in IT or related fields, or equivalent experience. Advanced certifications (e.g., Microsoft Certified Solutions Expert, Cisco Certified Network Professional) are a plus.
• Proficiency in managing and troubleshooting network systems with experience in Fortinet, Aruba, Cisco, and SonicWall technologies. Knowledgeable in advanced network concepts, server operating systems, virtualization technologies, and cloud platforms. Demonstrates in-depth hardware troubleshooting skills.
• Strong customer service and communication skills, with the ability to explain complex technical concepts to non-technical users. Demonstrate patience and empathy when dealing with clients.
• Ability to lead and mentor junior team members, providing technical guidance and support.
• Relevant IT certifications demonstrating advanced technical expertise, problem-solving skills, and leadership capabilities.
• Stay up-to-date with the latest industry trends and technologies, and contribute insights to the team. Be flexible and adaptive in a dynamic IT environment.

Benefits of being a part of the team

• Family Health Insurance including parents
• Life & Accident Insurance
• Maternity/paternity leave
• Performance-based incentives
• Referral Bonus program
• Exam Fee Reimbursement Policy
• Indian festival holidays
• 5 days working week
• Doctor's Consultation