186 Insurance Operations jobs in India

We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office

Manager – Insurance Operations

We're seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role

We will count on you to:

• Be an integral part of the team, play a key role in building and transitioning functional capability to the service center, address any knowledge related queries, cement the learning gaps (if any) and conduct regular refreshers to check the retention levels of learnings provided
• Ensure adherence to monthly tests to evaluate colleagues a regular interval
• Identify best practices that are followed across the industry and tailor them as per our needs
• Supports the senior leaders in the development of core content and execution strategy for process efficiencies and strategic outcomes.
• Develop and identify problem areas in process and develop preventive measures
• Determines best method and channel to address various training needs.
• Ensure adherence to performance matrix
• Drive team performance and delivery quality results
• Maintain business SLA and quality needs of the process
• Ensure adherence of self and team to RTO expectation
• Highlight process challenges in a timely manner

Compliance, Regulatory and Procedural Responsibilities

• Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company
• Appropriate usage of Marsh Specialty's systems to monitor, record and retain information
• Demonstrate clear understanding of regulatory requirements
• Proactively ensures compliance with regulatory and risks framework
• Adheres to policies, guidelines and operating procedures
• Keeps own knowledge and expertise up to date and relevant
• Identifies and evaluates risks appropriately. Recognizes how own actions impact on compliance

What you need to have?

• Minimum bachelors degree preferred
• Languages: English is essential
• Excellent computer skills and proficient in excel, word, outlook, and access
• Has over 7 years of relevant professional experience, including more than 2 years in team leadership and people management
• Preferred – General insurance industry and process experience.
• Possess problem solving skills and reasoning ability
• Ability to adapt quickly
• Ideate and identify opportunities
• Should be comfortable with 12:30pm-9:30pm shift

What makes you stand out?

• Excellent People Management skills
• Experience in designing development programs
• High attention to detail
• Engaging with crowd and identifying areas where assistance is required
• Any Insurance related certification

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

We are seeking a talented individual to join our operations team (MMA) at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Specialist Insurance Operations

Were seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role

We will count on you to:

Process and self-Management:

• Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
• Adheres to Company policies and is in compliance at all times.
• Maintains performance standards.
• Updates reports based on predefined templates on a regular basis to ensure accurate entry
• Maintains a basic understanding of the core aspects of relevant Insurance and related legislation
• Completing all training related activities when assigned
• Cognizant of completing all assigned activities within the stipulated time
• Ensuring all production targets are met in training
• Ensuring all production targets are met in BAU (Post training)
• Ensuring all Quality targets are met in training
• Ensuring all quality targets are met in BAU (Post training)
• Communicate status of work, any issues with team managers and manager on time
• Schedule adherence is a must
• No unplanned leaves

Compliance, Regulatory and Procedural Responsibilities

• Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company
• Appropriate usage of Marsh systems to monitor, record and retain information
• Demonstrate clear understanding of regulatory requirements
• Proactively ensures compliance with regulatory and risks framework
• Adheres to policies, guidelines and operating procedures
• Keeps own knowledge and expertise up to date and relevant
• Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance
• While the above are basic requirements mentioned, the role may not be limited to only these listed.

What you need to have:

• 3-6 years of prior work experience in insurance operations/general insurance
• Graduate in any stream
• Fair understanding of Insurance Broking business and dynamics
• Good command over spoken and written English
• Superior comprehension and articulation skills
• Ability to prioritize and organise tasks, work within stiff timelines
• Eye for detail and innovative mindset
• Basic knowledge of MS Office
• Willingness to learn and adapt to changes
• Should be comfortable with 6.30am 3.30pm, 2.30pm 11.30pm and 6.30pm 3.30am

What makes you stand out:

• Insurance certification from The Institutes, USA
• Post-Graduation/Certificate Courses in Insurance
• Any prior experience on any insurance process

MMGS – Insurance Broking (MMA – Certificate of Issuance)

Pune Location

Analyst – Insurance Operations (Grade B1)
What can you expect:

• Excellent exposure to complex & diverse insurance handling work.
• Opportunity to enhance insurance knowledge and understanding & build on client management skills.
• As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role.
• Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the work processing with limited support

What is in it for you?

• Holidays (As Per the location – the final decision will depend on business requirements at that time)
• Shared Transport (Provided the address falls in accepted service zone)

We will count on you to:

• Process and self-Management:
• Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
• Adheres to Company policies and is in compliance at all times.
• Maintains performance standards.
• Updates reports based on predefined templates on a regular basis to ensure accurate entry
• Maintains a basic understanding of the core aspects of relevant Insurance and related legislation
• Completing all training related activities when assigned
• Cognizant of completing all assigned activities within the stipulated time
• Ensuring all production targets are met in training
• Ensuring all production targets are met in BAU (Post training)
• Ensuring all Quality targets are met in training
• Ensuring all quality targets are met in BAU (Post training)
• Communicate status of work, any issues with team managers and manager on time
• Schedule adherence is a must
• No unplanned leaves

• Ready to work in below shifts :

• Expected shift timing :

• 6:30 am to 3:30 pm

• 2:30pm – 11:30pm

• 6:30 PM to 03:30 AM

• Your hiring manager and HR will inform you the shift requirement for the team you are interviewing for.

• Compliance, Regulatory and Procedural Responsibilities
• Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company
• Appropriate usage of Marsh Specialty's systems to monitor, record and retain information
• Demonstrate clear understanding of regulatory requirements
• Proactively ensures compliance with regulatory and risks framework
• Adheres to policies, guidelines and operating procedures
• Keeps own knowledge and expertise up to date and relevant
• Identifies and evaluates risks appropriately. Recognizes how own actions impact on compliance

What you need to have:

• Prior years of work experience
• Graduate in any stream
• Fair understanding of Insurance Broking business and dynamics
• Good command over spoken and written English
• Have worked in Insurance Broking related service - US Certificate of Issuance
• Superior comprehension and articulation skills
• Ability to prioritize and organize tasks, work within stiff timelines
• Eye for detail and innovative mindset
• Basic knowledge of MS Office
• Willingness to learn and adapt to changes

What makes you stand out:

• Insurance certification from The Institutes, USA
• Post-Graduation/Certificate Courses in Insurance
• Any prior experience on any insurance process

While the above are basic requirements mentioned, the role may not be limited to only these listed.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person

You will have the responsibility of taking complete ownership of post payment cases assigned to you and to ensure smooth customer experience.

Dear Candidate,

We are currently hiring for Life Insurance Operations roles across multiple functional areas. If you are interested, kindly share your updated CV along with your notice period.

To qualify, please confirm the following details in your reply:

• Total years of experience
• Current location
• Current CTC and Expected CTC
• Functional expertise (please mention how many years in each):
• Indexing / Document Management
• PHS (Policy Change, Disbursement, Policy Research, Document Management)
• Premium (Processing, Refunds, Billing, Mode Change)
• Agency (Agent Changes, Commission, Maintenance)
• Claims (Setup, Acknowledgement, Follow-up, Payment)
• Quality / Process (Life Insurance)

Mandatory Requirements:

• Candidates must be from Delhi NCR.
• No Engineering graduates will be considered.
• Resume must include:
• Proper job time stamps (Start & End – month/year)
• Education completion year
• Detailed responsibilities (not only designations)
• Must be willing to work from the Noida office during U.S. working hours (5:30 PM – 2:30 AM IST).

Please review the requirements and share your profile only if your experience matches the above.

Job Type: Full-time

Pay: From ₹50,000.00 per month

Work Location: In person

About The Role  

Skill required: Retirement Solutions - Data Entry Services

Designation: Insurance Operations Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do? UK Life and PensionsIndexing Associate

What are we looking for? Skillset:2+ years of Life Insurance/ Pensions experience (UK Life/ UK Pensions preferred)Excellent reading comprehension to interpret informationProficiency in Microsoft Office suite including Excel, Word, SharePoint, and OutlookMandatory Requirements:Graduate in any non-technical streamOpen to flexible shifts based on business requirementsAbility to multi-task use multiple systems/applications at one time Good verbal & written communication skillsEffective time management skills to ensure timely completion of tasks with minimal supervision

Roles and Responsibilities: Roles & Responsibilities:Classify incoming documents by request type for the document to flow electronically to the downstream processing teams to fulfil the policy owners requestConduct thorough research to validate multiple requests within the same document, and relevant policy detailsComply with all regulatory requirements, procedures, and State/Local regulations

Qualification Any Graduation

Manage insurance policies from application to renewal.

Ensure accurate policy data entry and maintenance.

Collaborate with underwriters on risk assessment and coverage options.

Must have experience on Fire, Burglary, Marine, CAR, EAR, GMC, GPA, WC

Annual bonus

Insurance Operations Executive – *General Insurance* | Job Description

Job Overview:

Jai Insurance Brokers PVT LTD, esteemed Insurance broker based in Delhi are looking for Insurance Operations Executive having 2-3 years' experience in
General Insurance
Products Policy servicing from inception until post-sales follow-up. These include but are not limited to
Fire, Burglary, Marine, CAR, EAR, GMC, GPA, WC
& others.

Key Responsibilities:

• Assist in processing insurance documentation and backend operations
• Coordinate with insurers for policy issuance, quotes, renewals, and endorsements
• Handle customer servicing and query resolution support
• Maintain data and documentation for policies, endorsements, and claims
• Prepare MIS and internal reports as required
• Support inter-departmental communication and operational workflows

Requirements:

• Minimum 2-3 years of experience in
  Insurance Operations Executive
  in
  General Insurance
  .
• Good knowledge of policy types, endorsements, and claim workflows.
• Proficient in MS Office (Excel, Word) and insurance software.
• Strong attention to detail and communication skills.

Why Join Us?

• Career Advancement Opportunities and professional growth.
• Supportive work environment with learning opportunities.

Location
- Head Office – Rajendra Place, Delhi

Company
- Jai Insurance Brokers Pvt Ltd

Experience
- 2 to 3yrs

Salary-
20k to 30k

Employment Type
: Full-time

If you are a passionate and motivated individual looking to start your career, we would love to hear from you

Need Assistance? Get in touch with HR at or

About the Role and Team

This role is part of the Corporate Insurance team responsible for managing end-to-end insurance operations across the organization. The team plays a critical role in ensuring timely policy renewals, accurate endorsements, efficient claim settlements, and robust MIS reporting. The position offers exposure to cross-functional coordination, data analysis, and strategic decision-making in insurance management.

Job Description

• We are looking for a professional to manage end-to-end insurance operations including policy renewals, endorsements, claims below 1 crore, and MIS reporting.
• The role involves coordinating with units and insurers to ensure timely renewal of insurance policies, accurate documentation, and prompt claim settlements.
• Responsibilities also include maintaining and reconciling cash deposit accounts, preparing monthly insurance MIS, and overseeing motor policy renewals and claims.
• The ideal candidate should have strong analytical skills, attention to detail, and experience in insurance operations, SAP reporting, and stakeholder coordination.