Medical billing Insurance Account Receivable (AR), and Patient Scheduling
Posted 7 days ago
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This is a full-time on-site role located in Ahmedabad for a Medical Billing Insurance Account Receivable (AR), and Patient Scheduling position. The responsibilities include managing patient billing and insurance accounts, resolving denials, understanding and applying ICD-10 codes, handling Medicare claims, and scheduling patient appointments. The role also involves working closely with medical staff to ensure accurate and timely processing of patient information.
- Proficiency in Medical Terminology
- Experience in resolving Denials
- Knowledge of ICD-10 coding
- Familiarity with Insurance procedures and Medicare claims
- Excellent organizational and multitasking skills
- Strong communication and interpersonal abilities
- Ability to work independently and as part of a team
- A high school diploma or equivalent is required; additional certifications or qualifications in medical billing is a plus
Associate, Coverage
Posted 14 days ago
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Job Description
Job Responsibilities:
- Origination and Marketing
- Begin taking origination and marketing responsibility for a select number of accounts within the Coverage portfolio
- Identify potential opportunities with these accounts and coordinate the development of product solutions to meet client needs in partnership with product partners
- Support Senior Bankers and Relationship Managers
- Prepare marketing material, account plans, strategy paper, client budget, client briefing memo, pitch books
- Visit / call clients with Relationship Managers / Senior Banker
- Prepare internal minute - call report, visit memo and update CRM and other internal systems
- Manage follow up action plan with client and product teams
- Providing commercial activity status to coordination (pipeline, cross sell, portfolio)
- Deal Execution
- Commercial loan execution
- Liaise with portfolio management, legal, risk to prepare draft (facility letter, loan agreement)
- Ad hoc negotiation on NATIXIS standard templates (with client, legal, credit, sales, senior banker, potentially operation)
- Assist product partners in deal execution
- Monitor Credit
- Perform fundamental credit analysis in order to propose a credit rating and support the exposure request
- Perform credit due diligence
- Communicate with credit risk and portfolio management department to better anticipate risk issues
- Client Onboarding
- Liaise with client service team and the client for KYC and new client onboarding process
- Portfolio Management
- Update client monitoring system
- Maintain updated commercial activity status for coordination (pipeline, cross sell, portfolio)
- Revolving facilities management: monitoring utilization, interaction with client to optimize utilization
- Operations Management
- Be the primary contact of clients on behalf of GBO for bilateral and syndicated deals
- Prepare, review, and manage all necessary documentation related to client transactions, including term sheets, agreements, and compliance documents, ensuring accuracy and completeness.
- Serve as the primary point of contact for internal stakeholders (e.g., legal, compliance, finance, operations) throughout the transaction process, facilitating effective communication and collaboration.
- Identify and implement process improvements in alignment with the APAC region and with HO to enhance operational efficiency and effectiveness within the coverage team, streamlining workflows and reducing turnaround times.
- Manage the onboarding process for new clients, ensuring all operational requirements are met and providing a seamless transition for new business relationships.
- Monitor and track operational performance metrics related to coverage activities, providing insights and reports to management for continuous improvement.
- Ensure all policies and standard operating procedures are up to date, drive modification/update as needed, and place for approval as per defined process.
- Assist Middle Office and Back-Office of Financing & Trade Finance Operations including client communication, updating systems for booking transactions, monitoring transactions and proving inputs for mandatory returns to regulators and Natixis head offices.
- Review all financial transactions, agreements, and contracts to help identifying potential gaps with internal policies and regulatory requirements.
- Preparation of the 2 GBO Regulatory Reporting “Report on sustainable and sustainability linked lending” and “Cross Border Transfer – swift transfer from/to India from/to overseas”
- Review DEM (extracted from LIQ booking system) contents consistency with deal documentation.
- Perform relevant Financing Ops CPN 1.2 controls for GIFT
- Safekeep, retain and handle the original legal documentation/ letter maintenance
- Contribute to LIQ User Acceptance Tests for various IT projects and system upgrades.
- Support APAC offices for preparation of various operational & periodical reports
Skills Required :
- Degree holder in Business Administration or related disciplines with 5-7 years relevant experience.
- Substantial knowledge and exposure in corporate and investment banking.
- Result-oriented with good business acumen.
- Analytical with strong negotiation and presentation skills.
Reports to :
- Chief Executive Officer (CEO) & Head -IFSC Banking Unit (IBU), Natixis IBU
- Head of Coverage, India
Responsibility split:
Client Coverage for India & Operations Management of the branch split 80:20
-Disclaimer-
Diversity, equity and inclusivity shape our workplace culture. As an equal opportunity employer, we uphold fair treatment for all employees and applicants, regardless of gender, race, family status, disability, or any other factor. We continuously analyze workforce data to mitigate bias and enhance recruitment practices, fostering an environment where every individual can excel.
Spanish Customer Service Representative
Posted 15 days ago
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Job Description
Company Name IMS People Possible (Interactive Manpower Solutions Pvt. Ltd.)
Job Title -Associate Recruiter/ Recruiter
Division ORS US
Shift Timings US Shift (06:30 PM 3:30AM) (07:30 PM – 04:30 AM)
Job Location - Ahmedabad (Work from Office On - Site)
Role & responsibilities
- Sourcing, screening, interviewing, and evaluating candidates.
- Fostering long-term relationships with candidates
- Reviewing and understanding job requirements
- Reviewing applicants to verify if position requirements are met
- Researching new technologies.
- Maintaining the database
- Preparing and sending daily recruiting reports to the team manager
- Handling clients and conference calls
Qualifications, Experience & Required Skills
- Graduate in any discipline
- 0 to 1 year
- Good verbal and written communication skills
- Good interpersonal skill
- Good knowledge of MS Office and proficiency using the internet and social media channels
- Recruiting and sourcing skills
- Negotiation and selling skills
- Spanish Language
- Apply now, share your CV at
LIC AGENT
Posted 16 days ago
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Job Description
Company Description
The Life Insurance Corporation of India (LIC) is a state-owned life insurance company founded in 1956 and headquartered in Mumbai, Maharashtra. As a government-owned corporation, LIC is a key player in the life insurance sector in India. LIC offers a broad range of insurance products including Life Insurance, Health Insurance, Pension Plans, ULIPs, Group Schemes, and Micro Insurance. With a widespread network of agents and branches, LIC makes its services accessible to a large segment of the residential and non-residential population across the country and overseas.
Role Description
This is a part-time on-site role for an LIC Agent, located in Ahmedabad. The LIC Agent will be responsible for selling various insurance products and providing excellent customer service. The LIC Agent's daily tasks will include assessing clients' insurance needs, recommending suitable insurance policies, explaining the terms and benefits of policies, and assisting with claims and policy renewals.
Work at your convenient time.
Many People start it as a Part time business and then become a full-time entrepreneur as LIC Agent.
Renumeration
- Attractive First Year Commision & Renewal Commision.
- No upper limit of income.
- Club Memberships
- Special attraction for female Career Agent recruited as Bima Shakhi - Attractive monthly stipend for first 3 years along with commission income.
Qualifications
- HSC & Above
- Good if you already have any MF, General Insurance, Life Insurance Agency (Other than LIC)
- Applications invited only for the candidates staying in Ahmedabad
Life Insurance Specialist
Posted today
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Job Description
The Corporate - One of the Largest Private Sector Life Insurance Corporates
Location - CG Road, Ahmedabad
Position : Sales - B2C -Direct
CTC Package: 2.30LPA to 5.50 L PA + Heavy Incentives based on sales performance
Fast track promotion on completion of yearly target in less than six months
Mandatory to Have
Education Qualification: Graduate Any stream.
Experience of at least 1 Year of Life Insurance sales or in BFSI sector
Local resident for some time - Should have natural market in that location.
2-Wheeler or 4-Wheeler must.
Roles & Responsibilities:
* Fix customer appointments and visit potential customers for new business.
* Make the customer understand about the various benefit available in the plan & check whether it meets customer requirements.
*Self-sourcing of customer leads from own natural market to sell Life insurance products.
*Customer Leads when provided are to be called and fix appointments for sales visit and convert the leads to sales.
*Cross-sell/up-sell products.
For further queries please connect with Samreen -
Customer Service Representative
Posted today
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Job Description
Company Name: Santacruz Telemarketing Pvt. Ltd.
Position Title: Voice Process Associate
Experience: 2 to 4 years
Shift Timing: Night Shift (US Shift Hours)
Location: Ahmedabad
Job Summary:
We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.
Key Responsibilities:
- Handle inbound and outbound customer calls from US clients.
- Resolve queries related to products, services, billing, or technical issues.
- Maintain accurate records of customer interactions and follow-up actions.
- Ensure high levels of customer satisfaction through prompt and efficient service.
- Adhere to process workflows, scripts, and quality standards.
Required Skills & Qualifications:
- Graduate in any stream.
- 2–4 years of experience in US voice process/customer support.
- Excellent verbal communication skills in English (mandatory).
- Familiarity with CRM tools and call center software.
- Ability to work night shifts and meet performance metrics.
Preferred Attributes:
- US accent experience supporting North American clients.
- Problem-solving attitude with the ability to think on your feet.
Benefits:
- Competitive salary and performance incentives
- Career advancement opportunities
- One-Year retention bonus
- Allowances
Medical billing Insurance Account Receivable (AR), and Patient Scheduling
Posted today
Job Viewed
Job Description
We suggest you enter details here.
This is a full-time on-site role located in Ahmedabad for a Medical Billing Insurance Account Receivable (AR), and Patient Scheduling position. The responsibilities include managing patient billing and insurance accounts, resolving denials, understanding and applying ICD-10 codes, handling Medicare claims, and scheduling patient appointments. The role also involves working closely with medical staff to ensure accurate and timely processing of patient information.
- Proficiency in Medical Terminology
- Experience in resolving Denials
- Knowledge of ICD-10 coding
- Familiarity with Insurance procedures and Medicare claims
- Excellent organizational and multitasking skills
- Strong communication and interpersonal abilities
- Ability to work independently and as part of a team
- A high school diploma or equivalent is required; additional certifications or qualifications in medical billing is a plus
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Spanish Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Company Name IMS People Possible (Interactive Manpower Solutions Pvt. Ltd.)
Job Title -Associate Recruiter/ Recruiter
Division ORS US
Shift Timings US Shift (06:30 PM 3:30AM) (07:30 PM – 04:30 AM)
Job Location - Ahmedabad (Work from Office On - Site)
Role & responsibilities
- Sourcing, screening, interviewing, and evaluating candidates.
- Fostering long-term relationships with candidates
- Reviewing and understanding job requirements
- Reviewing applicants to verify if position requirements are met
- Researching new technologies.
- Maintaining the database
- Preparing and sending daily recruiting reports to the team manager
- Handling clients and conference calls
Qualifications, Experience & Required Skills
- Graduate in any discipline
- 0 to 1 year
- Good verbal and written communication skills
- Good interpersonal skill
- Good knowledge of MS Office and proficiency using the internet and social media channels
- Recruiting and sourcing skills
- Negotiation and selling skills
- Spanish Language
- Apply now, share your CV at
E-commerce automotive spare parts customer service representative
Posted today
Job Viewed
Job Description
Job Description: Automotive Customer Service RepresentativeLocation: Remote (North American Hours)Desired Skills and Experience:Education: Bachelor's degree in EngineeringRequired Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred)Key Duties and Responsibilities:Manage daily customer requests through a shared mailbox and provide member support across multiple channels.Ensure customer satisfaction by addressing complaints and inquiries promptly.Conduct product sales and process returns and related requests.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.Maintain records of customer interactions, comments, and complaints.Provide feedback to management regarding customer issues, concerns, and emerging trends.Adhere to communication procedures, guidelines, and policies.Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems.Develop and document knowledge into useful content.Continuously enhance knowledge of products and services.Achieve or surpass performance targets.Participate in training and development programs to enhance customer service skills and knowledge.Requirements and Skills:Demonstrated experience in customer service.Automotive repair, parts, and component knowledge (required).Technical or engineering experience.Proficiency in English.Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions.Ability to multitask, prioritize tasks, and manage time efficiently.Maintain a positive, empathetic, and professional demeanor with customers.Customer-centered approach with adaptability to various customer personalities.Teamwork skills for working with team members and other departments.Ability to work remotely in shifts aligned with market operational hours.Digital literacy.Willingness to achieve goals and pursue self-improvement.Capability to perform effectively under pressure.Ability to work North American working hours.Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team!
Customer service representative
Posted today
Job Viewed
Job Description
Job Title: Customer Service Representative (US Clients)Location: Remote, INDIATimings: 6:30 pm to 3:30 am IST (US Shift)Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our US-based clients, providing exceptional support and ensuring a positive customer experience. You will handle inquiries, resolve issues, and maintain strong client relationships through professionalism, empathy, and clear communication.Key ResponsibilitiesServe as the primary contact for US clients via phone, email, and chat.Respond promptly to inquiries and provide accurate information about products, services, and policies.Resolve customer complaints efficiently while ensuring a positive customer experience.Maintain detailed records of client interactions, transactions, and feedback.Escalate complex issues to the appropriate department while ensuring timely resolution.Build and maintain strong relationships with clients by understanding their needs.Meet performance metrics related to response time, customer satisfaction, and issue resolution.Stay updated with company products, services, and industry knowledge to assist clients effectively.QualificationsBachelor’s degree or equivalent experience preferred.1–3 years of experience in customer service (experience with US clients preferred).Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Proficiency with CRM systems, ticketing tools, and MS Office/Google Workspace.Ability to work in a fast-paced environment and manage multiple tasks.Flexibility to work in US time zones.Preferred SkillsPrior experience in BPO, IT, Saa S, or US-based client support roles.Knowledge of customer success practices and client retention strategies.