627 Intelligence Systems jobs in India

Indian Institute of Art and Design (IIAD) invites applications for the position of Executive to join their IT Team.

IIAD was established in 2015 as an independent design school in New Delhi. Our partnership with Kingston School of Art gives IIAD students the distinct advantage of world-class education and a globally-recognized degree from Kingston University, London. This prestigious affiliation to a university of global repute enables our graduates to secure coveted career opportunities, as well as pursue further education in any international university.

Designation : Executive - IT

Name of the Institution : Indian Institute of Art and Design (IIAD)

Location : Okhla Phase 1, New Delhi-

Working Timings: -

9.00 a.m – 6.00 pm (Monday to Friday)

10:00 a.m – 5:00 pm (Saturday), 2 Saturdays off

Minimum Qualifications & Eligibility :

Education:

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a closely related field.

Experience:

• Minimum of 1-3 years of progressive experience in IT support, system administration, or network management.
• Proven experience working in a university or educational environment is a significant advantage.

Technical Skills:

• Proficiency in administering Windows Server environments (Active Directory, Group Policy).
• Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs, Firewalls, Routers, Switches).
• Experience with Firewall, Endpoint Protection System (EPS), and Intune Mobile Device Management (MDM) administration.
• Experience with virtualization technologies (e.g., VMware vSphere , Microsoft Hyper-V).
• Familiarity with cloud computing concepts (e.g., Azure, AWS, Google Cloud).
• Hands-on experience with database management (e.g., SQL Server, MySQL).
• Experience with IT security best practices, antivirus solutions, and data backup strategies.
• Working knowledge of Learning Management Systems (LMS) and Enterprise Resource Planning (ERP) systems, with specific experience in any Education ERP or CAMU ERP being an extra benefit.
• Experience with Google Apps (Workspace) administration and Office 365 administration, including Microsoft Exchange Online administration.
• Knowledge and experience with CCTV and Access Control systems.
• Experience with Meraki Wi-Fi administration.
• Familiarity with CRM administration.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills (written and verbal) to interact effectively with diverse stakeholders.
• Ability to manage multiple priorities and projects simultaneously.
• Detail-oriented with a commitment to accuracy and quality.

Desired Skills :

• Relevant industry certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Endpoint Administrator Associate, VMware Certified Professional).
• Experience with ITIL framework or other IT service management methodologies.
• Familiarity with scripting languages (e.g., PowerShell, Python) for automation.
• Working knowledge of MAC PC’s will be an advantage.

Job Description:

The Executive in the IT Department plays a crucial role in ensuring the smooth and efficient operation of the university's technology infrastructure and services. This position involves a blend of hands-on technical support, system administration, and project coordination. The successful candidate will contribute to the strategic implementation and maintenance of IT solutions that support the academic, administrative, and research needs of the university community.

IT Operations & Support:

• Oversee daily IT operations, including network availability, server performance, and system uptime.
• Provide advanced technical support for hardware (desktops, laptops, servers, printers) and software issues for faculty, staff, and students.
• Manage day-to-day IT tasks and user requests, ensuring timely and effective resolution.
• Implement and manage software deployment, updates, and patching across the university's systems.

Network & Infrastructure Management:

• Assist in the administration and maintenance of the university's wired and wireless networks (LAN/WAN, Wi-Fi access points, routers, switches).
• Monitor network performance, troubleshoot connectivity issues, and ensure network security.
• Manage and maintain server infrastructure, including physical and virtual servers (e.g., VMware, Hyper-V).
• Oversee data backup and recovery operations to ensure business continuity.

Software & System Administration:

• Administer and support key university applications, including Learning Management Systems (LMS - e.g., Camu, Moodle, Canvas), Enterprise Resource Planning (ERP) systems, Student Information Systems (SIS), and other academic/administrative software.
• Administer and maintain Microsoft Exchange Online for email services.
• Manage user accounts, permissions, and access controls across various platforms.

Audio-Video and Event Support:

• Set up, configure, and troubleshoot audio and video systems in classrooms, conference rooms, and auditoriums.
• Provide dedicated IT support for college internal and external events, including live streaming, sound, and visual presentations.

Cybersecurity & Data Protection:

• Implement and enforce IT security policies and procedures to protect university data and systems from threats.
• Monitor security alerts, conduct vulnerability assessments, and respond to security incidents.
• Promote cybersecurity awareness among university users.

Project Management & Coordination:

• Lead or assist in the planning, execution, and completion of IT projects, such as system upgrades, infrastructure improvements, and new technology rollouts.
• Coordinate with internal departments and external vendors to ensure project milestones are met.

Documentation & Reporting:

• Develop and maintain comprehensive IT documentation, including system configurations, network diagrams, standard operating procedures (SOPs), and asset inventories.
• Generate regular reports on IT performance, incidents, and project progress.

Salary: 30k/month

Negotiable and commensurate with skills and qualifications.

Duration: 4 months (November 2025 – February 2026)

Job Requirements

• 3–5 years of IT field support or hardware/software troubleshooting experience.
• Experience in:
• PC deployment, installation, and end-user support
• Remote hands staging of infrastructure hardware
• Depot workflows and basic network troubleshooting
• Familiarity with:
• ServiceNow, Active Directory, SCCM/Intune, SOTI
• Microsoft 365 (Excel, Outlook, Teams, Word, PowerPoint)
• Dell diagnostics and SupportAssist tools
• Basic scripting (e.g., PowerShell or batch – helpful but not required)
• Physically able to lift 40+ lbs. and travel regionally.
• Associate degree, technical certification, or equivalent hands-on experience.

Key Responsibilities

PC & Hardware Support

• Perform on-site installation and setup of desktop PCs, laptops, printers, and peripherals.
• Provide remote hands support for IT hardware staging (PCs, servers, switches, etc.), including physical placement, unboxing, labeling, and power/network connectivity checks — configuration is handled remotely by others.
• Support device imaging, OS upgrades, and software installations.

Depot & Lifecycle Support

• Participate in device lifecycle: receiving, staging, imaging, deploying, and assisting with decommissioning and secure disposal.
• Support depot operations: diagnostics, hardware repair, device reimaging, and staging of laptops, desktops, and tablets.
• Perform Dell-certified warranty repairs (if certified) and manage part replacements.
• Maintain basic asset tracking, including incoming and outgoing equipment.

Documentation & Compliance

• Document service activity, imaging steps, inventory usage, and technical work performed.
• Follow local site SOPs and contribute to updates (e.g., shipping checklists, imaging guides).
• Ensure work aligns with infrastructure standards, safety protocols, and IT compliance.

Job Summary

We are looking for a hands-on and technically proficient IT Engineer with 3–5 years of experience to support and maintain our organization's IT systems, devices, and network infrastructure. The ideal candidate will have a strong foundation in troubleshooting hardware and software issues, ensuring system uptime, and maintaining IT and security standards across the organization.

This role is critical to the health of our IT operations and involves day-to-day support of end-user devices, network components, servers, and IT asset lifecycle management.

Key Responsibilities

Device & Hardware Support

Diagnose, repair, and troubleshoot issues related to laptops, desktops, printers, peripherals, and servers.

Perform OS and software installations, upgrades, and patch management.

Manage inventory and documentation of all hardware devices.

Network & Connectivity Support

Resolve network-related issues (LAN, WAN, VPN, Wi-Fi, switches, routers).

Assist in the configuration and monitoring of firewalls, DHCP, DNS, and other network services.

Work with senior engineers to optimize and maintain network performance and uptime.

Infrastructure & System Maintenance

Support on-premise and cloud-hosted environments (e.g., Windows/Linux servers, Active Directory, Office 365).

Execute regular system health checks, maintenance tasks, and updates.

Help with backups, restores, and disaster recovery processes.

IT Security & Compliance

Follow IT security best practices and support implementation of endpoint protection tools, patching, and access control policies.

Assist in conducting regular IT audits and vulnerability remediations.

Ensure compliance with internal standards and support external audits where necessary.

IT Operations & Asset Management

Maintain accurate records of all IT assets using asset management tools.

Support hardware/software procurement and lifecycle management.

Monitor support requests via helpdesk/ticketing systems and ensure timely resolution.

Skills:

Required Skills & Qualifications

Technical Skills

3–5 years of experience in IT support, infrastructure maintenance, or system administration.

Solid understanding of hardware troubleshooting for laptops, desktops, and servers.

Experience with network support: TCP/IP, DHCP, DNS, switching, and routing.

Proficiency in Windows and/or Linux system administration.

Familiarity with Active Directory, Office 365, antivirus tools, and backup solutions.

Exposure to tools for IT asset management, remote support, and ticketing (e.g., Jira, ServiceNow).

Soft Skills

Strong analytical and problem-solving mindset.

Ability to prioritize and manage multiple technical issues simultaneously.

Excellent interpersonal and communication skills.

High level of responsibility and attention to detail.

Preferred Qualifications

Certifications such as CompTIA A+, Network+, Microsoft Certified: Windows Server/Modern Desktop, or CCNA.

Experience in scripting or automation (PowerShell, Bash) is a plus.

Prior involvement in IT projects or infrastructure upgrades.

Role: End User Computing (Desktop Analyst) L1-Onsite services

Experience/Skills:

● 2-4 years of experience in Onsite support

● Knowledge and experience on windows 7 OS

● Manage Desktop Devices (hardware, software and connectivity) incidents

through to resolution.

● Manage IMAC and desk side support services.

● Manage hard and soft break fix services for laptops and desktops.

● Provide standard and approved hardware and software (operating systems

and standard office applications) support and maintenance on Desktop (Field

Users) Devices for their entire lifecycle (including the remote management of

Desktop Devices using appropriate tools).

● Support, Manage, Optimize and Maintain the configuration and installation of

the Desktop, to include, but not limited to, patch updates, hardware

replacements, with spares provided by vendor.

● Experience with Service management tool – ex – Service now

● Should have good expertise on EUC tools, remote support tools, MS office

and outlook.

● Preferable to have a good understanding of Lync, VPN, and mobile device

support.

● Analyze Service Desk calls for Desktop Devices and incident data to identify

and advice Customer of any potential user training requirement and

automation.

● Ensure that each Desktop Device is installed with the appropriate Desktop

image.

● Manage Desktop Devices (hardware and software) incidents through to

resolution.

● Monitor security profiles and anti-virus software on all Desktop Devices and

take appropriate action in the event of non-compliance with security

requirements

● Provide VIP support for Desk side issues per contract and be point of contact

at the site for all IT related issues if no other IT support team unavailable like

for MI calls.

● Should be aware of ITIL process of Incident, Change, Problem, Service

Request and related activities like spare and buffer stock management

● Good to have – knowledge in AD and smart hands and feet support.

● Good to have – knowledge and experience of supporting MAC devices and

tablets

Company Description

Big Oh Tech is a global leader in IT solutions including software development, enterprise app development, staff augmentation, offshore outsourcing, and technical recruitment consulting. With a team of over 100 technology enthusiasts, we deliver scalable solutions to complex challenges, enhancing business revenue for our clients. Big Oh Tech is ISO 27001 & CMMI Level 3 certified, providing strategic, technical, and creative solutions. Our services encompass mobile app development, web development, and emerging technologies such as AI/ML, IOT, and blockchain, ensuring we stay ahead of the curve.

Responsibilities:

• Install and set up Linux, windows systems and servers for organization-wide setup.  
• Set up the architecture of the system, including back-end databases and scripts for specific applications and use cases for organization. 
• Install, maintain, debug applications such as Apache Tomcat, Apache, PM2, NGINX, PostGresDB 
• Troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. 
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues 
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments 
• Evaluation of technology alternatives and vendor products. 
• Incidence management and root cause analysis 
• Perform routine system maintenance and resolve the issues  
• Review error logs and reported errors and seek out solutions
• Monitor system performance to prevent slowdowns and crashes.  
• Examine daily traffic logs and reports or receive direct reports from end users 
• Develop and deploy solutions so that the system remains usable for all personnel. 
• Assess and Implement security programs, Install and manage these systems, conduct updates, create passwords and run check for viruses and spyware. 
• Perform server admin istration tasks, including user/ group admin istration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly 
• Provide documentation and technical specifications to IT  staff for planning and implementing new or upgrades of IT  infrastructure 
• Managing periodic reporting on the progress to the management and the customer 
• Perform routine/scheduled audits of the systems, servers including backups, security and performance 
• Perform regular backup operations (Daily, Weekly) and implement appropriate processes for data protection, disaster recovery, and failover procedures 

Qualification:

• Associate or Bachelor’s degree in Computer Science, Information Technology, System Admin istration, or a closely related field, or equivalent experience required 
• 2-5 years of database, network admin istration, system admin istration experience 
• System admin istration and IT  certifications in Linux or windows or other network related fields are a plus 
• Strong knowledge of systems and networking software, hardware, and networking protocols 
• Experience with scripting and automation tools 
• A proven track record of developing and implementing IT  strategy and plans 
• Strong knowledge of implementing and effectively developing helpdesk and IT  operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols 

Tools:

• Git/ Gitlab: Version control system and source code management setup 
• ELK/ Prometheus/ Zabbix/ Nagios/ Splunk: Continuous monitoring 
• Nginx/ Apache/ Tomcat/ IIS/ HAProxy: Web and Proxy server 
• Postgres, MongoDB, MySQL, Cassandra: SQL & NOSQL database 
• AWS/ Azure/ GCP: Public Cloud Platform 
• DNS, DHCP, Email, Linux, Windows, Network: Admin istrative Tools 
• Python/ Bash Shell/ Powershell/ Ruby: Scripting Language

Job Summary:

We are seeking a knowledgeable and customer-oriented IT Desktop Support Specialist to join our IT team. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

Key Responsibilities:

• Provide first-line technical support to end users on various technical issues and problems relating to hardware, software, and peripherals.
• Install, configure, and troubleshoot desktop systems, laptops, printers, scanners, mobile devices, and other hardware.
• Maintain and support operating systems (e.g., Windows, macOS, Linux) and business applications.
• Respond to support tickets and document solutions using an IT service management system (e.g., ServiceNow, Jira, or Zendesk).
• Set up new user accounts and profiles, and deal with password issues.
• Assist in the management of IT assets, including inventory tracking and equipment lifecycle.
• Ensure security and compliance standards are met on all desktop systems.
• Collaborate with other IT team members to escalate complex issues and participate in system upgrades or deployments.
• Provide remote support using tools such as TeamViewer, AnyDesk, or Remote Desktop.

Requirements:

Education & Experience:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• 1–3 years of experience in desktop support or a similar IT support role.

Technical Skills:

• Proficiency with Windows and macOS operating systems.
• Experience with Active Directory, Microsoft 365, VPNs, and remote access tools.
• Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi).
• Familiarity with imaging tools and deployment software.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and manage time effectively.
• Customer-focused with a helpful and professional attitude.

Preferred Qualifications:

• IT certifications (e.g., CompTIA A+, Microsoft MTA/MCSA, ITIL Foundation).
• Experience supporting remote or hybrid workforces.
• Familiarity with ticketing systems and ITIL best practices.

Role: End User Computing (Desktop Analyst) L1-Onsite services

Experience/Skills:

● 2-4 years of experience in Onsite support

● Knowledge and experience on windows 7 OS

● Manage Desktop Devices (hardware, software and connectivity) incidents

through to resolution.

● Manage IMAC and desk side support services.

● Manage hard and soft break fix services for laptops and desktops.

● Provide standard and approved hardware and software (operating systems

and standard office applications) support and maintenance on Desktop (Field

Users) Devices for their entire lifecycle (including the remote management of

Desktop Devices using appropriate tools).

● Support, Manage, Optimize and Maintain the configuration and installation of

the Desktop, to include, but not limited to, patch updates, hardware

replacements, with spares provided by vendor.

● Experience with Service management tool – ex – Service now

● Should have good expertise on EUC tools, remote support tools, MS office

and outlook.

● Preferable to have a good understanding of Lync, VPN, and mobile device

support.

● Analyze Service Desk calls for Desktop Devices and incident data to identify

and advice Customer of any potential user training requirement and

automation.

● Ensure that each Desktop Device is installed with the appropriate Desktop

image.

● Manage Desktop Devices (hardware and software) incidents through to

resolution.

● Monitor security profiles and anti-virus software on all Desktop Devices and

take appropriate action in the event of non-compliance with security

requirements

● Provide VIP support for Desk side issues per contract and be point of contact

at the site for all IT related issues if no other IT support team unavailable like

for MI calls.

● Should be aware of ITIL process of Incident, Change, Problem, Service

Request and related activities like spare and buffer stock management

● Good to have – knowledge in AD and smart hands and feet support.

● Good to have – knowledge and experience of supporting MAC devices and

tablets

Position: Manager – Cybersecurity Operations

Location: Global India Department: Information Security Reporting To: Director – IT Security / CISO

Role Overview:

The Manager will lead and manage 24x7 cybersecurity and SOC operations, ensuring round-the-clock protection of the organization's critical infrastructure. This role demands deep expertise in network security, threat detection, and incident response , while also managing a team working in rotational shifts.

Key Responsibilities:

• Oversee end-to-end SOC operations , including real-time monitoring, incident triage, and escalation.
• Lead network security strategy and governance including firewalls, intrusion detection/prevention systems (IDS/IPS) , and VPN infrastructure.
• Manage and mentor a 24x7 cyber defense team, ensuring effective shift coverage and performance.
• Drive threat intelligence integration and lead response to advanced persistent threats.
• Conduct regular audits, vulnerability assessments, and penetration tests.
• Ensure compliance with relevant cybersecurity regulations and frameworks (e.g., ISO 27001, NIST, HIPAA).
• Collaborate with IT, Risk, and Compliance teams for coordinated risk mitigation.

Requirements:

• 8+ years in cybersecurity, with 3+ years in a leadership role.
• Experience running or managing a 24x7 SOC .
• Strong expertise in SIEM tools , threat detection, and mitigation strategies.
• Relevant certifications: CISSP, CISM, CEH , or equivalent.

Excellent leadership and communication skills.

Tecnicas Reunidas group (TR) is a leading Oil & Gas International Engineering and Construction Company specialized in the design, construction and management of execution of Industrial plants worldwide. We participate in projects related to hydrogen, biomass, biofuels, decarbonization, artificial intelligence, and digitization. Sustainable growth, decarbonization and energy transition are the concepts that represent our culture.

Roles and Responsibilities

• Lead, mentor, and evaluate IT staff, ensuring a high-performance team.
• Oversee IT support operations, ensuring efficient issue resolution and adherence to SLAs.
• Maintain a knowledge base of recurring IT issues and solutions.
• Oversee IT networks, storage, and end-user devices.
• Administer Microsoft Office 365, Active Directory, and Windows servers for optimal performance.
• Ensure the reliability of environments, telecommunication systems, and IT equipment.
• Monitor and upgrade IT hardware and software for efficiency and security.
• Implement IT security policies, firewalls, and intrusion detection systems.
• Conduct security audits and investigations for compliance and risk mitigation.
• Provide cybersecurity awareness training to employees.
• Manage vendor contracts and ensure seamless integration of third-party IT solutions.
• Align IT initiatives with business needs, optimizing technology investments.
• Stay updated on the best industry compliance frameworks and laws.
• Assist the Corporate IT team
• Stay updated on industry trends and recommend technology improvements.
• Develop and enforce IT policies and best practices for security, software and hardware.
• Ensure that the guidelines, standards, and norms set by the corporate IT area are followed in the India office
• Act as the main IT liaison to Corporate IT at the India Office.
• Oversee helpdesk operations, ensuring timely support and resolution.
• Provide 2nd-line support for business applications and software troubleshooting.
• Train employees on IT systems and cybersecurity best practices.

Key Skills and Requirements

Here are the key skills and requirements for the ideal candidate for IT Manager with must-have and good-to-have requirements.

1. Education & Certifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Recognized IT certifications (e.g., Windows, Cisco, A+, ITIL, Azure, Oracle)
• Advanced degrees (e.g., Master’s in IT, MBA with IT focus)

2. Experience & Leadership

• 10-15 years of IT experience, with at least 3-5 years in a leadership role
• Proven track record in IT project management and change management
• Experience managing IT teams, vendors, and stakeholders
• Strong background in IT infrastructure, security, and risk management
• Familiarity with helpdesk operations, ticketing systems, and SLAs

3. Technical Skills

• Systems Administration: Windows Microsoft Office 365, SharePoint
• Networking & Security: Firewalls, VPNs, Active Directory, DNS, DHCP, VLANs
• Cloud & Virtualization: Microsoft Azure, Virtual Desktop Infrastructure (VDI)
• Backup & Disaster Recovery: IT Business Continuity Planning, Cybersecurity protocols

4. Soft Skills & Problem-Solving

• Strong strategic thinking, planning, and organizational skills
• Excellent leadership and team management abilities
• Strong problem-solving and analytical skills
• Effective communication and interpersonal skills, able to translate technical concepts for non-technical users
• Experience in training and mentoring IT staff
• Ability to work in a fast-paced environment with shifting priorities