5,491 International Bpo jobs in India

Customer service for International BPO

Mumbai, Maharashtra Wings Global Services

Posted 18 days ago

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Job Description

full-time

Company Overview

Wings Global Services, based in Mumbai, is at the forefront of delivering innovative engineering solutions. We integrate automation and cross-sectoral expertise to redefine operational excellence across diverse industries, including oil & gas, manufacturing, and IT. We focus on nurturing industry-ready talent equipped with adaptive problem-solving capabilities, aligning with modern industry demands. Our services span from conceptual ideation to sustainable competitive advantage through efficient resource optimization.


Job Overview

Join our team as a Junior Customer Service Representative for our International BPO operations in Mumbai, Thane, or Pune. This is a full-time position requiring 1 to 3 years of experience. The role demands exemplary communication and problem-solving skills to enhance customer satisfaction. As part of a dynamic team, you will contribute to our commitment to customer excellence and operational efficiency.


Qualifications and Skills

  • Fluent English communication to effectively manage customer interactions and ensure clarity. (Mandatory skill)
  • Proven experience with call center software to handle inbound and outbound customer calls efficiently. (Mandatory skill)
  • Strong customer service skills tailored to meet international client needs and expectations. (Mandatory skill)
  • Ability to actively listen to customers, ensuring their issues are accurately understood and addressed effectively.
  • Empathy skills to connect with customers, showing understanding and concern for their situations and problems.
  • Persuasive speaking skills to influence customer decisions and enhance service delivery and satisfaction.
  • Proficiency with CRM software for managing and documenting customer interactions systematically and effectively.
  • Effective time management to handle multiple customer interactions and complete tasks within set timelines.


Roles and Responsibilities

  • Manage inbound and outbound calls in a professional and timely manner, ensuring high-quality customer service.
  • Resolve customer inquiries and issues by providing accurate information and appropriate solutions promptly.
  • Document all customer interactions, feedback, and issues in the CRM system to maintain service records.
  • Collaborate with team members and other departments to enhance customer service solutions and strategies.
  • Regularly update customers about new services and changes, ensuring they have access to the latest information.
  • Encourage customer feedback and escalate any unresolved issues to higher authorities as required.
  • Participate in training sessions to update knowledge on product offerings and service procedures.
  • Continuously strive to improve customer service methods and contribute to the company's overall success.
This advertiser has chosen not to accept applicants from your region.

Customer Support Agent - International BPO USA/UK

Mumbai, Maharashtra Wings Global Services

Posted 18 days ago

Job Viewed

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Job Description

full-time

Job Title: Customer Support Agent - International BPO (USA/UK Clients) | Mumbai (Malad) | Up to 40,000/month Call/WhatsApp  for quick response!

Job Role & Responsibilities:

Handle inbound/outbound calls, emails, and chats for USA/UK customers

Provide exceptional customer service & resolve queries efficiently

Ensure high customer satisfaction with a professional & friendly approach

Maintain accurate records and follow company processes

Eligibility Criteria:

 Excellent English communication (verbal & written)  MANDATORY

Freshers with great communication can apply!

Experience in BPO/Customer Support (preferred but not mandatory)

Willing to work in rotational shifts (including night shifts)

Comfortable with rotational week-offs


 Send your resume ASAP or apply directly on this post!



#BPOJobs

#CustomerSupport

#MumbaiJobs

#HiringNow

#NightShiftJobs

#InternationalBPO

#HighSalaryJob

#MaladJobs

#WorkFromOffice

#JobAlert

This advertiser has chosen not to accept applicants from your region.

International BPO Executive (US/UK Accent)

Mumbai, Maharashtra Boston Institute of Analytics

Posted today

Job Viewed

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Job Description

Job Title: International BPO Executive (US/UK Accent)

Location: Mumbai

Company: Boston Institute of Analytics

Department : Admissions & Sales


Job Summary:

The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle—from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.

(Must have a UK or US accent)


Key Responsibilities:

Sales & Lead Conversion:

  • Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
  • Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
  • Understand the goals and needs of each lead and position the most relevant course offerings.
  • Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
  • Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.

Counseling Session Coordination:

  • Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
  • Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
  • Keep counselors informed on student readiness and support needed for conversion.

Lead Nurturing & Follow-Up:

  • Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, and email).
  • Re-engage previously interested leads with new program updates, offers, or success case studies.
  • Ensure all communications are professional, timely, and student-focused.

Performance & Reporting:

  • Achieve weekly/monthly lead contact and enrollments.
  • Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
  • Share on-the-ground feedback with marketing and admissions teams to improve campaign performance and lead quality.

Team Collaboration:

  • Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
  • Attend regular training sessions on product knowledge, sales techniques, and CRM tools.


Qualifications:

  • 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
  • Strong sales and persuasion skills—ability to convert interest into action.
  • Fluent in English with excellent verbal and written communication.
  • Comfortable working with CRM systems, lead dashboards, and reporting tools.
  • Self-motivated, target-driven, and passionate about helping students make informed career decisions.
This advertiser has chosen not to accept applicants from your region.

International BPO Executive (US/UK Accent)

Mumbai, Maharashtra Boston Institute of Analytics

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Title: International BPO Executive (US/UK Accent)
Location: Mumbai
Company: Boston Institute of Analytics
Department : Admissions & Sales

Job Summary:
The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle—from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.
(Must have a UK or US accent)

Key Responsibilities:
Sales & Lead Conversion:
Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
Understand the goals and needs of each lead and position the most relevant course offerings.
Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.
Counseling Session Coordination:
Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
Keep counselors informed on student readiness and support needed for conversion.
Lead Nurturing & Follow-Up:
Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, and email).
Re-engage previously interested leads with new program updates, offers, or success case studies.
Ensure all communications are professional, timely, and student-focused.
Performance & Reporting:
Achieve weekly/monthly lead contact and enrollments.
Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
Share on-the-ground feedback with marketing and admissions teams to improve campaign performance and lead quality.
Team Collaboration:
Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
Attend regular training sessions on product knowledge, sales techniques, and CRM tools.

Qualifications:
1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
Strong sales and persuasion skills—ability to convert interest into action.
Fluent in English with excellent verbal and written communication.
Comfortable working with CRM systems, lead dashboards, and reporting tools.
Self-motivated, target-driven, and passionate about helping students make informed career decisions.
This advertiser has chosen not to accept applicants from your region.

International bpo executive (us/uk accent)

Mumbai, Maharashtra Boston Institute Of Analytics

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

permanent
Job Title: International BPO Executive (US/UK Accent)
Location: Mumbai
Company: Boston Institute of Analytics
Department : Admissions & Sales

Job Summary:
The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle—from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.
(Must have a UK or US accent)

Key Responsibilities:
Sales & Lead Conversion:
Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
Understand the goals and needs of each lead and position the most relevant course offerings.
Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.
Counseling Session Coordination:
Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
Keep counselors informed on student readiness and support needed for conversion.
Lead Nurturing & Follow-Up:
Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, Whats App, and email).
Re-engage previously interested leads with new program updates, offers, or success case studies.
Ensure all communications are professional, timely, and student-focused.
Performance & Reporting:
Achieve weekly/monthly lead contact and enrollments.
Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
Share on-the-ground feedback with marketing and admissions teams to improve campaign performance and lead quality.
Team Collaboration:
Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
Attend regular training sessions on product knowledge, sales techniques, and CRM tools.

Qualifications:
1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
Strong sales and persuasion skills—ability to convert interest into action.
Fluent in English with excellent verbal and written communication.
Comfortable working with CRM systems, lead dashboards, and reporting tools.
Self-motivated, target-driven, and passionate about helping students make informed career decisions.
This advertiser has chosen not to accept applicants from your region.

International BPO Executive (US/UK Accent)

Mumbai, Maharashtra Boston Institute of Analytics

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: International BPO Executive (US/UK Accent)

Location: Mumbai

Company: Boston Institute of Analytics

Department : Admissions & Sales


Job Summary:

The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle—from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.

(Must have a UK or US accent)


Key Responsibilities:

Sales & Lead Conversion:

  • Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
  • Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
  • Understand the goals and needs of each lead and position the most relevant course offerings.
  • Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
  • Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.

Counseling Session Coordination:

  • Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
  • Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
  • Keep counselors informed on student readiness and support needed for conversion.

Lead Nurturing & Follow-Up:

  • Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, and email).
  • Re-engage previously interested leads with new program updates, offers, or success case studies.
  • Ensure all communications are professional, timely, and student-focused.

Performance & Reporting:

  • Achieve weekly/monthly lead contact and enrollments.
  • Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
  • Share on-the-ground feedback with marketing and admissions teams to improve campaign performance and lead quality.

Team Collaboration:

  • Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
  • Attend regular training sessions on product knowledge, sales techniques, and CRM tools.


Qualifications:

  • 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
  • Strong sales and persuasion skills—ability to convert interest into action.
  • Fluent in English with excellent verbal and written communication.
  • Comfortable working with CRM systems, lead dashboards, and reporting tools.
  • Self-motivated, target-driven, and passionate about helping students make informed career decisions.
This advertiser has chosen not to accept applicants from your region.

International Bpo Executive (Us/Uk Accent)

Boston Institute of Analytics

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Title: International BPO Executive (US/UK Accent)

Location: Mumbai

Company: Boston Institute of Analytics

Department : Admissions & Sales


Job Summary:

The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle—from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.

(Must have a UK or US accent)


Key Responsibilities:

Sales & Lead Conversion:

  • Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
  • Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
  • Understand the goals and needs of each lead and position the most relevant course offerings.
  • Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
  • Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.

Counseling Session Coordination:

  • Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
  • Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
  • Keep counselors informed on student readiness and support needed for conversion.

Lead Nurturing & Follow-Up:

  • Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, and email).
  • Re-engage previously interested leads with new program updates, offers, or success case studies.
  • Ensure all communications are professional, timely, and student-focused.

Performance & Reporting:

  • Achieve weekly/monthly lead contact and enrollments.
  • Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
  • Share on-the-ground feedback with marketing and admissions teams to improve campaign performance and lead quality.

Team Collaboration:

  • Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
  • Attend regular training sessions on product knowledge, sales techniques, and CRM tools.


Qualifications:

  • 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
  • Strong sales and persuasion skills—ability to convert interest into action.
  • Fluent in English with excellent verbal and written communication.
  • Comfortable working with CRM systems, lead dashboards, and reporting tools.
  • Self-motivated, target-driven, and passionate about helping students make informed career decisions.
This advertiser has chosen not to accept applicants from your region.
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About the latest International bpo Jobs in India !

urgnt requirement of International Bpo CCE EXPERT

Chennai, Tamil Nadu Sana Search International

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Job description

sana @ 5days@ CHENNAI @ @ 3.5 LPA - Need ASAP jOINNER


Customer support executive

3.75LPA

VIRTUAL Interview HR Round Ops


Key Responsibilities:

Customer Assistance: Respond to customer inquiries, resolve issues, and provide outstanding service through various communication channels, including phone, email, and chat.

Order Management: Efficiently manage customer orders, track shipments, and ensure on-time delivery.


Problem Solving: Investigate and resolve customer concerns or complaints, demonstrating empathy and professionalism in every interaction.


Required Skills:

Excellent Communication: Proficient in English with strong verbal and written communication skills.

Customer-Centric Approach: A passion for helping people and the ability to empathize with customers needs.


Qualifications

High school diploma or equivalent./Graduate with minimum 06 months to More and above Experience on papers required.- Need excellent communication along with International calling experience with all the documents


Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details.


Sana @

Shariq @


No Fees No Charges

Saturday Sunday Fixed








This advertiser has chosen not to accept applicants from your region.

Account Manager - International BPO Hiring (Voice/ Non Voice Hiring)

Noida, Uttar Pradesh Talent Toppers

Posted today

Job Viewed

Tap Again To Close

Job Description

Desired Candidate

  • Ideal incumbent will have at least 5 years to 8 years of multi facet hiring experience on permanent BPO / Tech Support Voice / Non Voice process hiring
  • The incumbent should have excellent candidate management / engagement / relationship management skills from sourcing of CV till the joining phase
  • Excellent logical and analytical skills are a must have for the role in order to understand the job description and finding the best fit candidate
  • Good market knowledge
  • The candidate should have good / exemplary communication skills


Job description


  • Sourcing candidates using Job portals, social media etc.
  • Assessing the candidates as per the job mandate
  • Lining up of candidates for Interview
  • Follow up on the interview status and managing candidate pipeline
  • Managing the online job postings, social media presence etc.
  • Mentoring junior team members


Type of hiring / Shift timings - Domestic Hiring (Day Shifts - 9 am to 6 pm)

Benefits:


  • Work with tier1 clients
  • Best in class salary & incentives
  • Excellent work culture & environment
  • Learn with the leaders
  • 5 days working
  • Day shifts
  • Health / medical coverage / Insurance
  • Retiral benefits
  • Opposite to Noida electronic city metro station


Qualifications: BE / BTECH / MCA / MBA or any Graduate with relevant experience


About Talent Toppers - Founded in 2016, Talent Toppers is a leading human capital specialist firm, providing talent supply and talent management solutions including Permanent Hiring, Staff Augmentation, Recruitment Process Outsourcing (RPO) & Implant Services. We are the preferred recruitment partners for very large MNCs and have been helping them hire the top talent. Our domain expertise includes Big 4s, Big 3s, IT/ITES, telecommunications, Semiconductors, BFSI, and e-commerce.


Corporate Office : Highway Towers, A-13, 3-4, Tower 1, 6th Floor, Sector 62, Noida

(Opposite Electronic City Metro Station, Sector 62, Noida)

This advertiser has chosen not to accept applicants from your region.

Account Manager - International BPO Hiring (Voice/ Non Voice Hiring)

Noida, Uttar Pradesh Talent Toppers

Posted today

Job Viewed

Tap Again To Close

Job Description

Desired Candidate

- Ideal incumbent will have at least 5 years to 8 years of multi facet hiring experience on permanent BPO / Tech Support Voice / Non Voice process hiring
- The incumbent should have excellent candidate management / engagement / relationship management skills from sourcing of CV till the joining phase
- Excellent logical and analytical skills are a must have for the role in order to understand the job description and finding the best fit candidate
- Good market knowledge
- The candidate should have good / exemplary communication skills

Job description

- Sourcing candidates using Job portals, social media etc.
- Assessing the candidates as per the job mandate
- Lining up of candidates for Interview
- Follow up on the interview status and managing candidate pipeline
- Managing the online job postings, social media presence etc.
- Mentoring junior team members

Type of hiring / Shift timings - Domestic Hiring (Day Shifts - 9 am to 6 pm)

Benefits:

- Work with tier1 clients
- Best in class salary & incentives
- Excellent work culture & environment
- Learn with the leaders
- 5 days working
- Day shifts
- Health / medical coverage / Insurance
- Retiral benefits
- Opposite to Noida electronic city metro station

Qualifications: BE / BTECH / MCA / MBA or any Graduate with relevant experience

About Talent Toppers - Founded in 2016, Talent Toppers is a leading human capital specialist firm, providing talent supply and talent management solutions including Permanent Hiring, Staff Augmentation, Recruitment Process Outsourcing (RPO) & Implant Services. We are the preferred recruitment partners for very large MNCs and have been helping them hire the top talent. Our domain expertise includes Big 4s, Big 3s, IT/ITES, telecommunications, Semiconductors, BFSI, and e-commerce.

Corporate Office : Highway Towers, A-13, 3-4, Tower 1, 6th Floor, Sector 62, Noida

(Opposite Electronic City Metro Station, Sector 62, Noida)
This advertiser has chosen not to accept applicants from your region.
 

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