13,567 International Customer Support jobs in India
International Customer Support
Delhi, Delhi
Tao technologies Pvt ltd
Posted today
Job Viewed
Job Description
Attending inbound travel related queries & converting sale for Flight Reservation through calls
- Make professional, correct, cost effective travel arrangements for clients while providing exceptional Customer Service.
- Offering hotel accommodation, travel insurance and other travel related services as a up selling suggestion
- Ability to understand/ comprehend the customers requirements and respond tactically.
DESIRED CANDIDATE PROFILE:
- Freshers with good communication skills
- Minimum 6 Months experience in any international Travel BPO
Should be passionate about Sales and travel
- Should be excellent in English communications skills and convincing skills.
- Willing to work 24x7
PERKS & BENEFITS:
- Salary upto 35 Thousand (negotiable & depending on the work experience)
- 5 days working
- Incentives are above market standard
- Timely payout for salary (7th of every month) & incentives (22nd of every month according to billing cycle)
- Cab Facility
- Guard Facility also available for Girls.
- Attractive daily & bonanza cash incentives (depending on availability).
Education
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹5,000.00 per month
**Salary**: From ,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Kirti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91-XXX
- Make professional, correct, cost effective travel arrangements for clients while providing exceptional Customer Service.
- Offering hotel accommodation, travel insurance and other travel related services as a up selling suggestion
- Ability to understand/ comprehend the customers requirements and respond tactically.
DESIRED CANDIDATE PROFILE:
- Freshers with good communication skills
- Minimum 6 Months experience in any international Travel BPO
Should be passionate about Sales and travel
- Should be excellent in English communications skills and convincing skills.
- Willing to work 24x7
PERKS & BENEFITS:
- Salary upto 35 Thousand (negotiable & depending on the work experience)
- 5 days working
- Incentives are above market standard
- Timely payout for salary (7th of every month) & incentives (22nd of every month according to billing cycle)
- Cab Facility
- Guard Facility also available for Girls.
- Attractive daily & bonanza cash incentives (depending on availability).
Education
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹5,000.00 per month
**Salary**: From ,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Kirti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91-XXX
This advertiser has chosen not to accept applicants from your region.
0
International Customer Support
Mumbai, Maharashtra
KVC CONSULTANTS
Posted today
Job Viewed
Job Description
**Hello We are Hiring for an International customer support profile in Mumbai
- **Kindly note it is a WORK FROM OFFICE ROLE IN Mallad
**Roles and Responsibilities**
- To resolve all customer issues in a timely manner- to maintain customer feedbacks which will help to improve the process**Eligibility**
**Minimum 1 year experience (Any BPO/NON BPO)**
**Working Days 5**
**Shifts 24/7
**SALARY 12-18 months upto 4.00 LPA (27,000 in hand)**
**+18 months upto 4.30 LPA (30,000 in hand)**
1)
- ** Excellent English speaking** skills- 2) Open for
- ** 24/7 rotational** skills- 3) Open for
- ** work from office**
- **immediate joiner**.- **All the interviews are telephonic, to get your telephonic rounds scheduled kindly contact our Expert H.R.'s. Or Whatsaap
**Prince
Ayushi **
**#NO PLACEMENT CHARGES**
**Kindly share reference if friends and family are looking for a job**
**Warm Regards,**
**Prajit Grover**
**H.R. TEAM**
**KVC CONSULTANTS LTD.**
- Role:
Customer Service
- Salary:
4,00,000 - 4,50,000 P.A.
- Industry:
BPO / Call Centre
- Functional Area:
Customer Success, Service & Operations
- Role Category:
Customer Success, Service & Operations - Other
- Employment Type:
Full Time, Permanent
- Key Skills
bpo
Wipro
Sikes
International Call Center
Sitel
customer care
teleperformance
aegis
Voice Process
customer support
hcl
Communication Skills
cse
IBM
Telecalling
US SHIFT
Sutherland
EXL
International Process
Concentrix
Night shift
International
UK Process
International BPO
Skills highlighted with ‘‘ are preferred
- **Kindly note it is a WORK FROM OFFICE ROLE IN Mallad
**Roles and Responsibilities**
- To resolve all customer issues in a timely manner- to maintain customer feedbacks which will help to improve the process**Eligibility**
**Minimum 1 year experience (Any BPO/NON BPO)**
**Working Days 5**
**Shifts 24/7
**SALARY 12-18 months upto 4.00 LPA (27,000 in hand)**
**+18 months upto 4.30 LPA (30,000 in hand)**
1)
- ** Excellent English speaking** skills- 2) Open for
- ** 24/7 rotational** skills- 3) Open for
- ** work from office**
- **immediate joiner**.- **All the interviews are telephonic, to get your telephonic rounds scheduled kindly contact our Expert H.R.'s. Or Whatsaap
**Prince
Ayushi **
**#NO PLACEMENT CHARGES**
**Kindly share reference if friends and family are looking for a job**
**Warm Regards,**
**Prajit Grover**
**H.R. TEAM**
**KVC CONSULTANTS LTD.**
- Role:
Customer Service
- Salary:
4,00,000 - 4,50,000 P.A.
- Industry:
BPO / Call Centre
- Functional Area:
Customer Success, Service & Operations
- Role Category:
Customer Success, Service & Operations - Other
- Employment Type:
Full Time, Permanent
- Key Skills
bpo
Wipro
Sikes
International Call Center
Sitel
customer care
teleperformance
aegis
Voice Process
customer support
hcl
Communication Skills
cse
IBM
Telecalling
US SHIFT
Sutherland
EXL
International Process
Concentrix
Night shift
International
UK Process
International BPO
Skills highlighted with ‘‘ are preferred
This advertiser has chosen not to accept applicants from your region.
1
International Customer Support
Mumbai, Maharashtra
Squarcell Resource India Pvt Ltd
Posted today
Job Viewed
Job Description
*International Process*
US based collection process,
Shift Time - 5:30 PM to 10 AM (night shift)
Week Off - 5 days working 2 days week off (Rotational)
6th day can be mandatory working as per business requirement - paid separately for it
Education - HSC minimum
Experience -Fresher and Experience (BPO and non BPO) both can apply
Salary - Fresher - CTC LPA (18+2+1), BPO sales, retention, collection exp salary upto 4LPA.
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
Schedule:
- Night shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
Shift availability:
- Night Shift (required)
US based collection process,
Shift Time - 5:30 PM to 10 AM (night shift)
Week Off - 5 days working 2 days week off (Rotational)
6th day can be mandatory working as per business requirement - paid separately for it
Education - HSC minimum
Experience -Fresher and Experience (BPO and non BPO) both can apply
Salary - Fresher - CTC LPA (18+2+1), BPO sales, retention, collection exp salary upto 4LPA.
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
Schedule:
- Night shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
Shift availability:
- Night Shift (required)
This advertiser has chosen not to accept applicants from your region.
2
International Customer Support
Bengaluru, Karnataka
Squarcell Resource India Pvt Ltd
Posted today
Job Viewed
Job Description
*International Process*
US based collection process,
Shift Time - 5:30 PM to 10 AM (night shift)
Week Off - 5 days working 2 days week off (Rotational)
6th day can be mandatory working as per business requirement - paid separately for it
Education - HSC minimum
Experience -Fresher and Experience (BPO and non BPO) both can apply
Salary - Fresher - CTC LPA (18+2+1), BPO sales, retention, collection exp salary upto 4LPA.
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
Schedule:
- Night shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
Shift availability:
- Night Shift (required)
US based collection process,
Shift Time - 5:30 PM to 10 AM (night shift)
Week Off - 5 days working 2 days week off (Rotational)
6th day can be mandatory working as per business requirement - paid separately for it
Education - HSC minimum
Experience -Fresher and Experience (BPO and non BPO) both can apply
Salary - Fresher - CTC LPA (18+2+1), BPO sales, retention, collection exp salary upto 4LPA.
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
Schedule:
- Night shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
Shift availability:
- Night Shift (required)
This advertiser has chosen not to accept applicants from your region.
3
International Customer Support (Voice)
Hyderabad, Andhra Pradesh
copart
Posted today
Job Viewed
Job Description
Job Overview
We are looking for an experienced, talented and outgoing Inside Sales Representative to join our dynamic team.
You should have an outstanding knowledge of the sales process, presentation and lead generation process. As an Inside Sales Representative, you are responsible for cold calls and manage a database of clients. You should find new sales leads through online portals, personal referrals, business directories, etc.
If you are well-spoken, friendly and capable to close the deal, we would be pleased to meet you.
Responsibilities
Find new sales opportunities in an effective manner through cold calls (inbound Sales) and lead generation.
Understanding customers needs and identify sales opportunities.
Ability to communicate effectively with international customers to call.
Maintain a high lever of world class customer service.
Recommend customer the best deal for the product.
Give online demos to our clients and respond to their queries patiently.
Work closely with the sales team and achieve the set goals.
Monitor, track and document the status of a high volume of sales leads.
Track sales metrics on a weekly quarterly and monthly basis.
Requirements:
Proven 2-year of International customer support or international sales in voice.
Excellent oral and written communication skills.
Outstanding listening and presentation skills.
Excellent phone presence and effective customer service skills
Ability to work in a team.
Good oral and written communication skills.
We are looking for an experienced, talented and outgoing Inside Sales Representative to join our dynamic team.
You should have an outstanding knowledge of the sales process, presentation and lead generation process. As an Inside Sales Representative, you are responsible for cold calls and manage a database of clients. You should find new sales leads through online portals, personal referrals, business directories, etc.
If you are well-spoken, friendly and capable to close the deal, we would be pleased to meet you.
Responsibilities
Find new sales opportunities in an effective manner through cold calls (inbound Sales) and lead generation.
Understanding customers needs and identify sales opportunities.
Ability to communicate effectively with international customers to call.
Maintain a high lever of world class customer service.
Recommend customer the best deal for the product.
Give online demos to our clients and respond to their queries patiently.
Work closely with the sales team and achieve the set goals.
Monitor, track and document the status of a high volume of sales leads.
Track sales metrics on a weekly quarterly and monthly basis.
Requirements:
Proven 2-year of International customer support or international sales in voice.
Excellent oral and written communication skills.
Outstanding listening and presentation skills.
Excellent phone presence and effective customer service skills
Ability to work in a team.
Good oral and written communication skills.
This advertiser has chosen not to accept applicants from your region.
4
International Customer Support Executive
Delhi, Delhi
Aimlay Pvt. Ltd
Posted today
Job Viewed
Job Description
Company Overview
Aimlay Pvt. Ltd. is a visionary Educational and Writing service platform in India, dedicated to empowering working professionals to achieve their academic aspirations, particularly in pursuing Doctor of Philosophy (PhD) admissions, both domestically and internationally. Our dynamic platform supports PhD research advancements and personal development, fostering a vibrant and knowledgeable community. We are headquartered in Delhi with a dedicated team of 11-50 employees. Learn more by visiting our website .
Job Overview
We are seeking a passionate International Customer Support Executive to join our team at Aimlay Pvt. Ltd. in a junior position. The role involves providing exceptional customer service to our international clientele, enhancing their experience with our educational services.
Qualifications and Skills
- Customer service: Proven ability to deliver exceptional customer support and resolve issues efficiently and effectively. (Mandatory skill)
- Customer relationship building: Demonstrated success in fostering strong connections with international clients through personalized attention and understanding.
- Time management: Proficient in managing multiple tasks and priorities to ensure deadlines are met and customer satisfaction is maintained.
- Customer relationship management (CRM): Experience with CRM systems to track interactions and maintain detailed and accurate customer records.
- International voice process: Experience in handling global customers via voice-driven interactions ensuring communication is clear and professional.
- Presentation skills: Skilled in preparing and delivering presentations to engage and inform clients, enhancing their understanding of our services.
- International relations: Understanding of global cultural nuances and ability to adapt communication style to build rapport with diverse clientele.
- PPT: Capability to create visually engaging PowerPoint presentations to support customer information sessions and workshops.
Roles and Responsibilities
- Provide high-quality customer service to international clients via multiple communication channels including phone, email, and chat.
- Address customer inquiries and issues promptly and effectively, ensuring a satisfactory resolution for each interaction.
- Maintain strong, lasting relationships with clients by offering personalized support and understanding client needs and expectations.
- Utilize CRM software to document client interactions, ensuring all records are accurate and up-to-date.
- Collaborate with cross-functional teams to address customer feedback and improve service offerings.
- Prepare and deliver presentations to educate clients on our platform's offerings, enhancing their understanding and engagement.
- Stay informed about industry trends and develop expertise in our services to provide informed and reliable advice to clients.
- Participate in continuous learning opportunities to enhance skills and adaptability to meet the evolving needs of international customers.
This advertiser has chosen not to accept applicants from your region.
5
International Customer Support- Bengaluru
Bengaluru, Karnataka
2coms
Posted today
Job Viewed
Job Description
Opening for International Customer Support role in Bangalore, salary upto lpa
An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities.
Key Responsibilities:
Requirements
Benefits
Fresher Salary - upto lpaExperience salary - upto lpa
Opportunity to apply IJP for promotion
PF/Medical insurance benefits
Cab facility both ways.
This advertiser has chosen not to accept applicants from your region.
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6
International Customer Support(Voice)
Gurugram, Uttar Pradesh
KVC CONSULTANTS
Posted today
Job Viewed
Job Description
**Roles and Responsibilities**
**Greetings from KVC CONSULTANTS LTD.**
We are looking for people with Basic Networking Knowledge and Excellent Communication Skills For a International Customer Support Profile in an ITES Company based out of Gurgaon
-**:
- Provide L1 Level Customer Support
- Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets Analyze customer reported information to identify problems and concerns.
**Eligibility**:
- Grad/UG Freshers Eligible
- Good Networking Knowledge- Excellent Communication Skills**Educational Qualification**:
**Any Graduate**
**Good Knowledge of networking**
**Compensation**: 30,000 in hand per month**Shift**:247**Work Days**:5 days working with 2 days rotational offs**Job location : Gurgaon**
**To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap Tech Support **
**Princi Shikha Nutan
- #NO PLACEMENT CAHRGES#Regards,- Prajit Grover- HR team- KVC CONSULTANTS LTDPF // ESIC Benefits & CABSRole:
Customer Service
- Salary:
3,75,000 - 4,25,000 P.A.
- Industry:
BPO / Call Centre
- Functional Area:
Customer Success, Service & Operations
- Role Category:
Customer Success, Service & Operations - Other
- Employment Type:
Full Time, Permanent
- Key Skills
Tech Support
voice
BPO
AMAZON
Tcs
teleperformance
Network Support
KPO
Troubleshooting
British Telecom
hcl
Infosys
AT&t
International
tech
spectranet
Network Engineering
Support engineer
c
ntt data
wipro
adobe
customer support
dell
ibm
accenture
EXL
ITES
Skills highlighted with ‘‘ are preferred
**Greetings from KVC CONSULTANTS LTD.**
We are looking for people with Basic Networking Knowledge and Excellent Communication Skills For a International Customer Support Profile in an ITES Company based out of Gurgaon
-**:
- Provide L1 Level Customer Support
- Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets Analyze customer reported information to identify problems and concerns.
**Eligibility**:
- Grad/UG Freshers Eligible
- Good Networking Knowledge- Excellent Communication Skills**Educational Qualification**:
**Any Graduate**
**Good Knowledge of networking**
**Compensation**: 30,000 in hand per month**Shift**:247**Work Days**:5 days working with 2 days rotational offs**Job location : Gurgaon**
**To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap Tech Support **
**Princi Shikha Nutan
- #NO PLACEMENT CAHRGES#Regards,- Prajit Grover- HR team- KVC CONSULTANTS LTDPF // ESIC Benefits & CABSRole:
Customer Service
- Salary:
3,75,000 - 4,25,000 P.A.
- Industry:
BPO / Call Centre
- Functional Area:
Customer Success, Service & Operations
- Role Category:
Customer Success, Service & Operations - Other
- Employment Type:
Full Time, Permanent
- Key Skills
Tech Support
voice
BPO
AMAZON
Tcs
teleperformance
Network Support
KPO
Troubleshooting
British Telecom
hcl
Infosys
AT&t
International
tech
spectranet
Network Engineering
Support engineer
c
ntt data
wipro
adobe
customer support
dell
ibm
accenture
EXL
ITES
Skills highlighted with ‘‘ are preferred
This advertiser has chosen not to accept applicants from your region.
7
International Customer Support Agent
Hyderabad, Andhra Pradesh
Mosahay associate pvt ltd
Posted today
Job Viewed
Job Description
An International Voice Process Billing job involves handling customer billing inquiries and issues for international clients via phone. This role requires strong communication skills, patience, and the ability to resolve billing discrepancies while maintaining customer satisfaction. Responsibilities include addressing billing questions, processing payments, managing accounts, and ensuring compliance with company policies. Key Responsibilities:
- **Handling Inbound and Outbound Calls**:Engaging with international customers via phone to address billing inquiries, resolve issues, and provide support.
- **Billing Inquiries and Issue Resolution**:Addressing customer questions about invoices, payments, and account statements. Investigating and resolving billing discrepancies and disputes.
- **Account Management**:Verifying customer information, updating billing records, and maintaining accurate account details.
- **Compliance**:Ensuring adherence to company policies, regulatory requirements, and data privacy standards.
- **Documentation**:Accurately documenting all customer interactions and actions taken in the system.
- **Collaboration**:Working with internal teams (e.g., billing, customer service) to resolve complex billing issues.
- **Customer Satisfaction**:Providing excellent customer service and building positive relationships with clients.
- **Maintaining Records**:Ensuring that all billing records are accurate and up-to-date.
**Required Skills**:
- **Communication Skills**:Excellent verbal and written English communication skills are essential for interacting with international clients.
- **Customer Service Skills**:Strong customer service orientation, patience, and the ability to handle difficult situations calmly.
- **Problem-Solving Skills**:Ability to analyze situations, identify root causes, and find effective solutions.
- **Attention to Detail**:Accuracy and attention to detail are crucial for maintaining accurate records and processing payments correctly.
- **Time Management**:Ability to manage a high volume of calls and prioritize tasks effectively.
**Job Types**: Full-time, Permanent
Pay: ₹21,052.35 - ₹31,232.62 per month
**Experience**:
- International voice process: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
- **Handling Inbound and Outbound Calls**:Engaging with international customers via phone to address billing inquiries, resolve issues, and provide support.
- **Billing Inquiries and Issue Resolution**:Addressing customer questions about invoices, payments, and account statements. Investigating and resolving billing discrepancies and disputes.
- **Account Management**:Verifying customer information, updating billing records, and maintaining accurate account details.
- **Compliance**:Ensuring adherence to company policies, regulatory requirements, and data privacy standards.
- **Documentation**:Accurately documenting all customer interactions and actions taken in the system.
- **Collaboration**:Working with internal teams (e.g., billing, customer service) to resolve complex billing issues.
- **Customer Satisfaction**:Providing excellent customer service and building positive relationships with clients.
- **Maintaining Records**:Ensuring that all billing records are accurate and up-to-date.
**Required Skills**:
- **Communication Skills**:Excellent verbal and written English communication skills are essential for interacting with international clients.
- **Customer Service Skills**:Strong customer service orientation, patience, and the ability to handle difficult situations calmly.
- **Problem-Solving Skills**:Ability to analyze situations, identify root causes, and find effective solutions.
- **Attention to Detail**:Accuracy and attention to detail are crucial for maintaining accurate records and processing payments correctly.
- **Time Management**:Ability to manage a high volume of calls and prioritize tasks effectively.
**Job Types**: Full-time, Permanent
Pay: ₹21,052.35 - ₹31,232.62 per month
**Experience**:
- International voice process: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
8
International Customer Support Executive
Chandigarh, Chandigarh
Aprailic
Posted today
Job Viewed
Job Description
We are hiring enthusiastic and customer-focused individuals for an international BPO process. If you have excellent communication skills and are looking for a stable career with growth opportunities, this is the perfect role for you.
**Key Responsibilities**:
- Handle inbound/outbound customer queries for international clients.
- Provide accurate information and resolve customer concerns efficiently.
- Ensure a high level of customer satisfaction.
- Maintain call quality and adhere to company policies.
**Eligibility Criteria**:
- Must be a **graduate (2021 or later)**.
- **Fluent English communication** is mandatory.
- Willingness to work in **rotational/night shifts**.
**Perks and Benefits**:
- ₹23,000 in-hand salary (inclusive of night allowance).
- 5-day working week with **2 rotational offs**.
- Cab facility for pick-up and drop.
- Professional work environment and career growth opportunities.
**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
**Speak with the employer**
**Key Responsibilities**:
- Handle inbound/outbound customer queries for international clients.
- Provide accurate information and resolve customer concerns efficiently.
- Ensure a high level of customer satisfaction.
- Maintain call quality and adhere to company policies.
**Eligibility Criteria**:
- Must be a **graduate (2021 or later)**.
- **Fluent English communication** is mandatory.
- Willingness to work in **rotational/night shifts**.
**Perks and Benefits**:
- ₹23,000 in-hand salary (inclusive of night allowance).
- 5-day working week with **2 rotational offs**.
- Cab facility for pick-up and drop.
- Professional work environment and career growth opportunities.
**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
**Speak with the employer**
This advertiser has chosen not to accept applicants from your region.
9