9 Investigators jobs in India
Dispute Manager/Law Enforcement Coordinator
Posted 1 day ago
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Job Description
About Rooter:
R
Dispute Manager/Law Enforcement Coordinator
Posted today
Job Viewed
Job Description
R + : Rooter has transformed from being a Live Streaming Platform hosting India’s largest community of 85 Mn+ gamers and 1.5 Mn+ creators, a strong partner for brands and publishers to connect with Gamers, to now also offering a marketplace called ‘Rooter Shop’ for digital gaming currencies. Rooter Shop is the result of our belief in the propensity of Indian gamers to spend online on games, accessories and other digital assets.
Our unique proposition as a tech consumer platform sitting at the convergence of 3 large macro trends - gaming, content and commerce, gives us immense confidence to say that we’re here for the long haul, building an enduring Gaming brand out of India.
Website: out our Product Overview:
Rooter is looking for a Dispute Manager/Law Enforcement Coordinator with experience in Cybercell or other law enforcement agencies to manage disputes, fraud, and chargebacks end-to-end. The role involves liaising with law enforcement on active cases, maintaining accurate documentation, and ensuring timely and compliant responses.
You will collaborate closely with Finance, Legal, and Compliance teams, analyse cases to identify gaps, and recommend process improvements to minimize fraud exposure.
Key Responsibilities:
● Liaise with cybercell and other law enforcement agencies on active cases.
● Manage disputes, fraud, and chargebacks end-to-end.
● Maintain accurate documentation and ensure timely, compliant responses.
● Collaborate with Finance, Legal, and Compliance teams.
● Analyze cases to identify gaps and recommend process improvements to reduce fraud exposure.
Requirements:
5–6 years of experience in Cybercell or other law enforcement agencies, handling active cases, disputes, fraud, and chargebacks end-to-end
Qualification:
Any Graduate/Post Graduate
Employee Benefits:
● Health Insurance: We offer comprehensive health insurance coverage to ensure our employees have access to quality healthcare
● Hybrid Work Model: Embracing flexibility, we offer a hybrid work model where employees can enjoy the best of both worlds. With four days in the office and one day working from home, we empower our team to achieve work-life balance while maintaining productivity and collaboration
Dispute Manager/Law Enforcement Coordinator
Posted today
Job Viewed
Job Description
About Rooter:
R
Dispute Manager/Law Enforcement Coordinator
Posted today
Job Viewed
Job Description
About Rooter:
R : Rooter has transformed from being a Live Streaming Platform hosting India's largest community of 85 Mn+ gamers and 1.5 Mn+ creators, a strong partner for brands and publishers to connect with Gamers, to now also offering a marketplace called 'Rooter Shop' for digital gaming currencies. Rooter Shop is the result of our belief in the propensity of Indian gamers to spend online on games, accessories and other digital assets.
Our unique proposition as a tech consumer platform sitting at the convergence of 3 large macro trends - gaming, content and commerce, gives us immense confidence to say that we're here for the long haul, building an enduring Gaming brand out of India.
Website:
LinkedIn:
Check out our Product
Role Overview:
Rooter is looking for a Dispute Manager/Law Enforcement Coordinator with experience in Cybercell or other law enforcement agencies to manage disputes, fraud, and chargebacks end-to-end. The role involves liaising with law enforcement on active cases, maintaining accurate documentation, and ensuring timely and compliant responses.
You will collaborate closely with Finance, Legal, and Compliance teams, analyse cases to identify gaps, and recommend process improvements to minimize fraud exposure.
Key Responsibilities:
Liaise with cybercell and other law enforcement agencies on active cases.
Manage disputes, fraud, and chargebacks end-to-end.
Maintain accurate documentation and ensure timely, compliant responses.
Collaborate with Finance, Legal, and Compliance teams.
Analyze cases to identify gaps and recommend process improvements to reduce fraud exposure.
Requirements:
5-6 years of experience in Cybercell or other law enforcement agencies, handling active cases, disputes, fraud, and chargebacks end-to-end
Qualification:
Any Graduate/Post Graduate
Employee Benefits:
Health Insurance: We offer comprehensive health insurance coverage to ensure our employees have access to quality healthcare
Hybrid Work Model: Embracing flexibility, we offer a hybrid work model where employees can enjoy the best of both worlds. With four days in the office and one day working from home, we empower our team to achieve work-life balance while maintaining productivity and collaboration
Dispute manager/law enforcement coordinator
Posted 5 days ago
Job Viewed
Job Description
R + : Rooter has transformed from being a Live Streaming Platform hosting India’s largest community of 85 Mn+ gamers and 1.5 Mn+ creators, a strong partner for brands and publishers to connect with Gamers, to now also offering a marketplace called ‘Rooter Shop’ for digital gaming currencies. Rooter Shop is the result of our belief in the propensity of Indian gamers to spend online on games, accessories and other digital assets.
Our unique proposition as a tech consumer platform sitting at the convergence of 3 large macro trends - gaming, content and commerce, gives us immense confidence to say that we’re here for the long haul, building an enduring Gaming brand out of India.
Website: In: out our Product Overview:
Rooter is looking for a Dispute Manager/Law Enforcement Coordinator with experience in Cybercell or other law enforcement agencies to manage disputes, fraud, and chargebacks end-to-end. The role involves liaising with law enforcement on active cases, maintaining accurate documentation, and ensuring timely and compliant responses.
You will collaborate closely with Finance, Legal, and Compliance teams, analyse cases to identify gaps, and recommend process improvements to minimize fraud exposure.
Key Responsibilities:
● Liaise with cybercell and other law enforcement agencies on active cases.
● Manage disputes, fraud, and chargebacks end-to-end.
● Maintain accurate documentation and ensure timely, compliant responses.
● Collaborate with Finance, Legal, and Compliance teams.
● Analyze cases to identify gaps and recommend process improvements to reduce fraud exposure.
Requirements:
5–6 years of experience in Cybercell or other law enforcement agencies, handling active cases, disputes, fraud, and chargebacks end-to-end
Qualification:
Any Graduate/Post Graduate
Employee Benefits:
● Health Insurance: We offer comprehensive health insurance coverage to ensure our employees have access to quality healthcare
● Hybrid Work Model: Embracing flexibility, we offer a hybrid work model where employees can enjoy the best of both worlds. With four days in the office and one day working from home, we empower our team to achieve work-life balance while maintaining productivity and collaboration
Dispute Manager/Law Enforcement Coordinator
Posted today
Job Viewed
Job Description
About Rooter:
R
Dispute Manager/Law Enforcement Coordinator
Posted today
Job Viewed
Job Description
R
+ : Rooter has transformed from being a Live Streaming Platform hosting India’s largest community of 85 Mn+ gamers and 1.5 Mn+ creators, a strong partner for brands and publishers to connect with Gamers, to now also offering a marketplace called ‘Rooter Shop’ for digital gaming currencies. Rooter Shop is the result of our belief in the propensity of Indian gamers to spend online on games, accessories and other digital assets. Our unique proposition as a tech consumer platform sitting at the convergence of 3 large macro trends - gaming, content and commerce, gives us immense confidence to say that we’re here for the long haul, building an enduring Gaming brand out of India.
Website:
LinkedIn:
Check out our Product
Overview:
Rooter is looking for a Dispute Manager/Law Enforcement Coordinator with experience in Cybercell or other law enforcement agencies to manage disputes, fraud, and chargebacks end-to-end. The role involves liaising with law enforcement on active cases, maintaining accurate documentation, and ensuring timely and compliant responses. You will collaborate closely with Finance, Legal, and Compliance teams, analyse cases to identify gaps, and recommend process improvements to minimize fraud exposure.
Key Responsibilities:
● Liaise with cybercell and other law enforcement agencies on active cases. ● Manage disputes, fraud, and chargebacks end-to-end. ● Maintain accurate documentation and ensure timely, compliant responses. ● Collaborate with Finance, Legal, and Compliance teams. ● Analyze cases to identify gaps and recommend process improvements to reduce fraud exposure.
Requirements:
5–6 years of experience in Cybercell or other law enforcement agencies, handling active cases, disputes, fraud, and chargebacks end-to-end
Qualification:
Any Graduate/Post Graduate
Employee Benefits:
●
Health Insurance:
We offer comprehensive health insurance coverage to ensure our employees have access to quality healthcare ●
Hybrid Work Model:
Embracing flexibility, we offer a hybrid work model where employees can enjoy the best of both worlds. With four days in the office and one day working from home, we empower our team to achieve work-life balance while maintaining productivity and collaboration
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Senior Process Associate - Fraud Investigator
Posted today
Job Viewed
Job Description
Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
Inviting applications for the role of – Senior Process Associate, Fraud Investigator
We are seeking a high-judgment individual to join us as an Investigator - responsible for evaluating transactions to help protect our client's global customer base, brand reputation, and profitability, all while delivering a best-in-class customer experience. This role requires fluency in English and supports both global operations and the UK business. Ideal for graduates with a passion for analysis and problem-solving.
Tenure: 6 months
Responsibilities
Analyze and investigate suspicious transactions to detect potential fraud patterns.
Communicate professionally with internal teams and external customers via phone and email.
Handle more complex investigations with minimal supervision.
Mentor junior team members and support training initiatives
Maintain site quality and compliance with client policies and guidelines.
Escalate unresolved cases appropriately and ensure proper documentation.
Achieve weekly productivity and quality standards for investigations.
Experienced in the internet space and capable of succeeding in a fast-paced team environment.
Work flexible hours including weekends as needed.
Qualifications we seek in you!
Minimum Qualifications
Relevant experience in fraud investigation or customer service.
Bachelor’s degree
English Language proficiency Score – B2.2
Relevant experience in fraud investigation or customer service.
Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Excellent problem-solving skills
Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience.
Demonstrated ability to analyze problems logically
Self-disciplined, diligent, proactive and detail oriented
Strong organizational skills
Effective prioritization of work time to ensure productivity, fulfill department standards for time spent and individually prioritize multiple tasks of competing urgency
Demonstrated ability to exceed expectations regarding performance and individual contribution
Demonstrated analytical and problem-solving skills, including the ability to recognize non-obvious patterns
Ability to maintainhigh levels of confidentiality and data security standards
Experience with Microsoft Office, including Outlook, Word, and Excel
Passionate commitment to support our client’s emergence as the world's most customer-centric company
Preferred Qualifications/ Skills
Knowledge of additional European languages
Experience in fraud preventionor risk analysis domains
Why join Genpact?
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Insurance Claims Investigator - Fraud Detection
Posted 18 days ago
Job Viewed
Job Description
Responsibilities:
- Conduct in-depth investigations into potentially fraudulent insurance claims from initiation to resolution.
- Analyze claim documents, policy details, and supporting evidence to identify red flags and inconsistencies.
- Interview claimants, witnesses, and other parties involved in a claim, utilizing effective questioning techniques.
- Gather and preserve evidence, including documentation, statements, and digital records.
- Collaborate with law enforcement agencies and legal counsel when necessary.
- Prepare detailed and accurate investigative reports, summarizing findings and providing recommendations.
- Utilize specialized databases and investigative tools to research individuals, businesses, and claim histories.
- Maintain strict confidentiality and adhere to all legal and ethical guidelines.
- Stay updated on emerging fraud trends and investigation methodologies within the insurance sector.
- Assist in the development and implementation of fraud prevention strategies.
- Manage a caseload of investigations efficiently and effectively from a remote setting.
- Bachelor's degree in Criminal Justice, Criminology, Business Administration, or a related field.
- Proven experience (3+ years) as an insurance claims investigator, fraud examiner, or in a similar investigative role.
- Strong understanding of insurance principles, claim handling procedures, and common fraud schemes.
- Excellent analytical, critical thinking, and problem-solving skills.
- Exceptional interviewing and interpersonal communication abilities.
- Proficiency in report writing and documentation.
- Experience with investigative databases and forensic tools.
- Ability to work independently, manage time effectively, and maintain high productivity in a remote environment.
- Unquestionable integrity and ethical standards.
- Familiarity with relevant laws and regulations concerning investigations and insurance.
- Experience in a specific line of insurance (e.g., auto, property, health) is a plus.