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Skill: SAS Admin Linux

Exp: 3-5 Yrs

Location: Hyderabad & Chennai

Shift Timing: 3PM to 12 AM

Job Description:

Minimum 2 of years of experience as a SAS Administrator with a focus on SAS Grid and support on Unix Linux

Job roles and responsibilities

• Strong hands on experience on Linux servers is a MUST
• To possess deep knowledge of SAS 94 Grid Administration with SAS applications and SAS servers
• Deep knowledge on SAS Grid architecture and server tier components
• Strong knowledge on Shell scripting or python scripting
• Hands on experience on LSF is must
• To have experience in License Renewal and Applying Hotfixes Backup and Recovery methods
• To monitor and troubleshoot the environment for any Production issues or maintenance
• Candidates need to have experience in Unix Linux
• Platform includes basic commands for SAS and LSF monitoring and Unix Scripting
• Experience on working with multitier or multitenant SAS architecture is a MUST
• Experience on various SAS client tools like SAS EG SMC DM Studio
• Should have good understanding on LSF Flow Manager
• Experience on working with Mid Tier SAS Applications
• Should have experience on monitoring the sas environments
• Primary SAS Admin Linux

Shift Timing: 3PM to 12 AM

Skill: SAS Admin Linux

Exp: 3-5 Yrs

Location: Hyderabad & Chennai

Shift Timing: 3PM to 12 AM

Job Description:

Minimum 2 of years of experience as a SAS Administrator with a focus on SAS Grid and support on Unix Linux

Job roles and responsibilities

• Strong hands on experience on Linux servers is a MUST
• To possess deep knowledge of SAS 94 Grid Administration with SAS applications and SAS servers
• Deep knowledge on SAS Grid architecture and server tier components
• Strong knowledge on Shell scripting or python scripting
• Hands on experience on LSF is must
• To have experience in License Renewal and Applying Hotfixes Backup and Recovery methods
• To monitor and troubleshoot the environment for any Production issues or maintenance
• Candidates need to have experience in Unix Linux
• Platform includes basic commands for SAS and LSF monitoring and Unix Scripting
• Experience on working with multitier or multitenant SAS architecture is a MUST
• Experience on various SAS client tools like SAS EG SMC DM Studio
• Should have good understanding on LSF Flow Manager
• Experience on working with Mid Tier SAS Applications
• Should have experience on monitoring the sas environments
• Primary SAS Admin Linux

Shift Timing: 3PM to 12 AM

About Position:

We are seeking an experienced Application Support professional with 2-5 years of expertise in supporting API-based services and microservices. The role involves providing L1 support, ensuring SLA adherence, and troubleshooting issues to ensure smooth application functionality.

• Role: Application Support
• Location: Kolkata
• Experience: 2-5 years
• Job Type: Full Time Employment

What You'll Do:

• Provide L1 support for API based application and microservices
• Monitor APIs and Services using tools such ELK, Dynatrace
• Troubleshoot issues related to API functionality, failures and integration
• Perform root cause analysis and provide timely resolution/updates to incidents. Addressing to issue mail and tickets within SLA
• Work with development teams to resolve issues and validate fixes
• Maintain documentation on known issues
• Support deployment activities
• Ensure API up time and performance SLAs are met
• Strong functional and technical skills and demonstrated ability to quickly learn and adapt
• Should have an understanding on Ticket management
• Understanding of SLAs
• Excellent Verbal and Written Communication skills including meeting facilitation and experience communicating and presenting solutions for business problems to business stakeholders

Expertise You'll Bring:

• In-depth knowledge of APIs, API-based services, and microservices architecture.
• Hands-on experience with L1 application support, including incident management and issue resolution.
• Ability to work with monitoring tools to ensure timely detection and resolution of service disruptions.
• Strong understanding of SLA management and ensuring support meets agreed-upon service levels.
• Good troubleshooting skills with the ability to work under pressure and meet deadlines

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Inclusive Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
• Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

Let’s unleash your full potential at Persistent

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

We are looking for a Monitoring Consultant to join our Platform Managed Services (PMS) team. This role is part of the first technical support layer, responsible for ensuring the proper monitoring, escalation, and resolution of system alerts and client incidents. The position involves continuous interaction with monitoring tools, execution of scheduled and on-demand tasks, and collaboration with Infrastructure and SAP Basis teams.Responsibilities: Monitor client systems using tools such as Pandora FMS. Analyze alerts, create and manage corresponding Jira tickets.Follow standardized procedures for alert classification and escalation.Ensure timely escalation of critical alerts (e.g., system down) to senior levels or client service managers.Preventive & Corrective Maintenance Perform preventive checks and generate reports as per client contracts.Address issues related to system performance (memory, CPU, swap, filesystem, logs).Analyze job failures, system logs, technical dumps, and resolve or escalate accordingly.Shift Handover & Collaboration Ensure accurate and complete shift handovers, with all tickets updated and assigned.Maintain documentation integrity and collaborate closely with team members.Proactively communicate workloads and task status with the team leader.Operational Tasks (Basis & Infrastructure) Manage users, roles, and jobs in SAP environments.Perform backups, job monitoring, and transport management.Conduct basic installations and updates (kernel, Host Agent, SAPRouter).Apply SAP notes (without pre-requisites or manual steps). Execute quarterly health checks, vulnerability scans, and Windows updates.Reporting & DocumentationContribute to client reporting and ensure correct documentation of incidents and procedures.Update internal tools and knowledge bases (Moniblia, password managers, task trackers).ProfileExperience in IT operations is desirable.Familiarity with monitoring tools and ticketing systems (e.g., Jira).Basic understanding of system performance metrics (RAM, CPU, logs, dumps).Ability to follow and improve documented procedures.Strong communication and teamwork skills, especially in rotating shifts.Fluency in English (written and spoken).Availability to work in shifts, including weekends and non-business hours if needed.

We are looking for a Monitoring Consultant to join our Platform Managed Services (PMS) team. This role is part of the first technical support layer, responsible for ensuring the proper monitoring, escalation, and resolution of system alerts and client incidents. The position involves continuous interaction with monitoring tools, execution of scheduled and on-demand tasks, and collaboration with Infrastructure and SAP Basis teams.

Responsibilities:

Monitor client systems using tools such as Pandora FMS.

• Analyze alerts, create and manage corresponding Jira tickets.
• Follow standardized procedures for alert classification and escalation.
• Ensure timely escalation of critical alerts (e.g., system down) to senior levels or client service managers.

Preventive & Corrective Maintenance

• Perform preventive checks and generate reports as per client contracts.
• Address issues related to system performance (memory, CPU, swap, filesystem, logs).
• Analyze job failures, system logs, technical dumps, and resolve or escalate accordingly.

Shift Handover & Collaboration

• Ensure accurate and complete shift handovers, with all tickets updated and assigned.
• Maintain documentation integrity and collaborate closely with team members.
• Proactively communicate workloads and task status with the team leader.

Operational Tasks (Basis & Infrastructure)

• Manage users, roles, and jobs in SAP environments.
• Perform backups, job monitoring, and transport management.
• Conduct basic installations and updates (kernel, Host Agent, SAPRouter).
• Apply SAP notes (without pre-requisites or manual steps). Execute quarterly health checks, vulnerability scans, and Windows updates.

Reporting & Documentation

• Contribute to client reporting and ensure correct documentation of incidents and procedures.
• Update internal tools and knowledge bases (Moniblia, password managers, task trackers).

Profile

• Experience in IT operations is desirable.
• Familiarity with monitoring tools and ticketing systems (e.g., Jira).
• Basic understanding of system performance metrics (RAM, CPU, logs, dumps).
• Ability to follow and improve documented procedures.
• Strong communication and teamwork skills, especially in rotating shifts.
• Fluency in English (written and spoken).
• Availability to work in shifts, including weekends and non-business hours if needed.

Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal.

Jio has over 400 million customers in India, generating petabytes of data every second, and hence the need to build infinitely scaling, low latency, high throughput and highly available systems.

Experience : - 2.5 Years to 4.5 Years.

Education : - BE / Btech / Mtech

Job Description :

• Expertise with configuration management tools (Ansible, Chef, Puppet)
• Knowledge on Kafka, Elastic, Logstash
• Scripting : Shell, Python, Powershell
• Knowledge of Software Engineering best practices with experience on implementing CI/CD, Log aggregation/Monitoring/alerting for production system.
• Very good expertise in production support related activities (issue identification, resolution)
• Working knowledge of databases - SQL, NoSQL
• Experience troubleshooting systems including, but not limited to Linux, web applications and databases
• Cloud engineer with sound Knowledge on multi cloud support (Azure/GCP/AWS/OpenStack)
• Very good expertise in production support related activities (issue identification, resolution)
• Experience troubleshooting systems including, but not limited to Linux, web applications and databases
• Work experience : 4 to 6 year

Application Support

Maintaining and improving performance and availability of all clients web applications and platform.
Leading high impact incident investigation and recovery in collaboration with various technology teams.
Providing technical assistance in guiding the team for incident resolution.
Leading continuous improvement of applications in collaboration with technology teams
Leading the production readiness of new programs by engaging with Business and Technology teams.
Ensuring non-functional requirements are covered as part of project lifecycle
Regular review of changes impacting WI business and aligning required support
Leading Problem management for Incident resolution
Undertake support and maintenance activities to proactively identify and prevent potential issues within the specified portfolio of applications developing into high severity incidents.
Liaison with other technology and operations team ( Delivery, Unix, DBA, Network etc)
Engagement in Disaster Recovery and BCP plans / processes.
Proactively manage the applications through understanding current risks (functional, operational and capacity) and ensuring they are flagged appropriately

Experience and Qualifications Required

Willing to work in Support (Along with UK Shifts & 24X7 On-call )
3-6 years overall experience in IT
Good knowledge in Oracle database concepts(19c), SQL statements (DML/DDL), query optimization, stored procedures, Triggers, & Functions
Working experience in UNIX and Shell Scripting
Knowledge of scheduling tools like Control- M
Experience of best practices development methodologies, especially Agile
Good analytical, problem-solving and documentation skills

Mandatory Skills

AWS or similar cloud technologies
Unix shell & PowerShell scripting
Java/J2EE and C# applications
SQL Server databases; well versed with database SQL queries and should be able to write medium to complex SQL queries