140 IT Configuration jobs in India

Configuration Analyst

Chennai, Tamil Nadu Emerson

Posted 2 days ago

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Job Description

**Job Summary**
The Application Support Team in FCEC has traditionally been responsible for the development & support of Flow Controls' CPQ (Configure Price Quote) applications - FF2, FSM, PQT and PRESTO. Application Engineers and Emerson Impact Partners around the world use these applications to Size, Select, Quote, and Order Fisher and Regulator products. While this team still supports these critical applications, our focus has changed to creating next generation applications.
This position will be responsible for creating and maintaining product data models, providing expertise and leadership with respect to requirements gathering, analysis, execution, & providing best practice recommendations throughout various project lifecycles for marketing and engineering teams within Emerson Process Management
**In This Role, Your Responsibilities Will Be:**
+ Translate functional product requirements into technical data to be used in FF2/PQT/PRESTO
+ Keep existing data (Price, EM, Config rules of legacy products, Prime ship) in FF2/PQT/PRESTO up-to-date
+ Configure and test Models created within ASE
+ Identify and resolve issues related to configuration and testing
+ Deliver product releases on-time and with quality
+ Create weekly detailed status reports
+ Provide training and coaching for Support members across World Areas on product configuration related queries
+ Create and deliver testing methods to the testers of product model data
+ Fix ITSS Tickets on time and manage the backlog
+ Testing of data before production release.
+ This position will have direct day-to-day interaction with LBP,Fisher / Regulator / EPM / RAS Sales / Order Administrators and Factory people in resolving issues with Quote to Order flow.
**Who You Are:**
You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.
**For This Role, You Will Need:**
+ Degree in any of the STEM courses
+ Knowledge of Fisher Quote to Order Process
+ Fisher Product knowledge, Sizing & Selection
+ Knowledge in Fisher ERP system (Oracle)
+ Experience in any FCV team with working knowledge of FF2/PQT/PRESTO and ERP systems
+ Configurator Knowledge is plus
+ Sound knowledge of business concepts, practices, and procedures
+ Strong time management and project management skills
+ High learning agility, good interpersonal savvy, and collaboration skills are required for working across regions and functions in Fisher.
+ Fluency in spoken and written English with good presentation skills
+ Excellent written and verbal communication skills
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Analyst, Workday Configuration

Hyderabad, Andhra Pradesh Warner Bros. Discovery

Posted 1 day ago

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Job Description

**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
This position will participate in functional projects and support configuration activities for new functionality and enhancements within Workday 's Human Capital Management (HCM) , Absence, and Time Tracking product suite. As part of the global configuration and solutions team , this role will work to ensure configurations in Workday comply with local and country specific requirements in APAC, EMEA and LATAM and will liaise with HR and Technology departments in countries outside of the US , related to the responsibilities referenced below. This role will be a cross section of requiring the analytical skills of a business systems analyst, the creativity of a solution architect, and process knowledge of a functional superuser
Your Role Accountabilities :
**Workday Implementation and Project Delivery:**
+ Become critical Workday configuration resource to successful ly implement new functionalities and/or processes globally / on a regional level from development through delivery within project timelines
+ Able to work independently and resolve complex Workday bugs impacting global / regional level workforce, identify the issue and develop configuration fixes
+ Ensure thorough documentation of requirements, conceptual design, and end-to-end processes
+ Collaborating with other functional teams (e.g. People & Culture ) to ensure efficient delivery of new configuration in Workday
+ Conduct discovery sessions with stakeholder(s) and/or project sponsor(s) to understand business requirements and deepen service offerings to our Employees, Supervisors and Business Partners .
+ Demonstrate Workday configuration through the development of a proof of concept (prototype)
+ Supports configuration testing efforts executing testing for any new Workday features being adopted
+ Become a subject matter expert for Workday security, supervisory organization and processes ensuring system health and sustainability
+ Execute daily maintenance activities including but not limited to role assignments, security audits, organization set, etc. Identify and articulate process improvements, understand potential Workday constraints and offer practical solutions on how to best deliver the Workday solution
+ Participate in Workday upgrade process including testing
+ Support management on ad-hoc projects as required
+ Assist in development of training materials and partner in change management efforts and organizational readiness
+ Develop relationships with key stakeholders and customers in remote locations
**Continuous Improvement:**
Maintain process controls to help design, implement and/or monitor operations as part of initial configuration/implementation and continuous improvement:
+ Participate in various process improvement projects, and assist in the process and system change implementations
+ Serve as a n advisor in Workday configuration knowledge to HR Services team at large and HR Business Partners and COE stakeholders
+ Participate in update trainings as needed
**Project Management Office:**
This position will support PMO efforts for Workday projects
+ Understand and execute critical path activities and resolve or escalate issues as needed
+ D eliver on project/process documentation as part of transition of support to operations
+ Understand and apply WarnerMedia security and privacy policies, standards and processes to ensure the confidentiality and integrity of data
**Perform other duties as required at the request of senior members of HR Services** .
**Work Experience:**
+ 4 + years of experience in HR or Payroll operations including 1 - 2 years previous applicable experience with Workday HCM functional processes required
+ Experience in development and implementation of process and systems changes required
+ Prior experience in multinational environment required
**Education, Professional Training, Technical Training or Certification:**
+ Bachelor's degree in a business related field, or equivalent combination of training and work experience required
+ Advanced skills in Microsoft Office suite of tools
**Knowledge/Skills:**
+ Fluency in business English
+ Ability to gather and translate business requirements/technical solutions
+ Proven ability to manage multiple tasks/activities and prioritize appropriately
+ Strong technical aptitude and ability to learn quickly through instruction and self-training
+ Proven analytical skills with strong attention to detail
+ Passion for customer service
+ Be solution oriented with the flexibility to work in a dynamic environment
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
This advertiser has chosen not to accept applicants from your region.

Configuration Analysis Analyst

Chennai, Tamil Nadu NTT America, Inc.

Posted 1 day ago

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Job Description

**_NTT Data Services is Hiring!_**
**Position's Overview**
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA, Inc. currently seeks a " **Configuration Analysis Specialist** **"** to join our team.
**Client's business problem to solve?**
Our client provides access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well. NTT is contracted to manage provider pricing configuration which involves Payor Platform configuration, perform UAT, Integration Testing and Audit. Our NTT Business Process Outsourcing (BPO) team has helped client to improve productivity, TAT and quality to strengthen the configuration area and help our customer relationship stay competitive and improve member and provider satisfaction.
**Position's General Duties and Tasks**
**In these roles you will** **be responsible for:**
+ Configuring client System for Pricing (Provider Contract) as per the requirement and according to defined business rules of new claims processing platform.
+ Evaluation of Configuration Requirement and Formulation of Configuration Approach and Effectively include advanced configuration and additional functionality based on best practices
+ Based on the business requirements and business rules gathered, evaluate and create rules and complete the configuration activities
+ Participate in problem solving of Health Plan benefit, provider, pricing, reporting, operational and system issues
+ Perform a variety of tasks related to the resolution of production support issues based on client configurations with the core administrative system
+ Support activities to update configuration within the core claims processing system, typically within the areas of Provider Pricing. Potential responsibilities include and may vary by system area of assignment
+ Support fee schedule changes including terms, affiliations and contract maintenance
+ Enable User Analysis Testing (UAT) and implement the modifications as suggested by the business owners and/or analyst
+ Creating manual test cases from Use cases, Functional specs and other requirement documents.
+ Resolve coding/QA issues by managing Master Issue Logs and Fixing the high priority change requests which require immediate attention
+ Data Validation and Audit of existing plans and contracts in the client database(s)
+ Database Management & Maintenance
**Requirements for this role include:**
+ Candidates must have Over all 5+ years' experience in US healthcare Claims Payer.
+ 3 + year(s) experience in Configuring client System for Pricing (Provider Contract) and UAT testing.
+ High school diploma or equivalent required, Technical/ Non-Technical
+ Associates degree, technical college or some college course work preferred
+ Ability to work within a project-oriented environment.
**Preferences:** -
+ Experience in SQL 2+ Years (Queries Writing)
+ Exposure on VB/Vb.net.
Required schedule availability for this position is Monday-Friday (5:00am to 3:00pm EST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.
This advertiser has chosen not to accept applicants from your region.

Configuration Analysis Analyst

Chennai, Tamil Nadu NTT DATA North America

Posted 1 day ago

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Job Description

**_NTT Data Services is Hiring!_**
**Position's Overview**
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA, Inc. currently seeks a " **Configuration Analysis Specialist** **"** to join our team.
**Client's business problem to solve?**
Our client provides access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well. NTT is contracted to manage provider pricing configuration which involves Payor Platform configuration, perform UAT, Integration Testing and Audit. Our NTT Business Process Outsourcing (BPO) team has helped client to improve productivity, TAT and quality to strengthen the configuration area and help our customer relationship stay competitive and improve member and provider satisfaction.
**Position's General Duties and Tasks**
**In these roles you will** **be responsible for:**
+ Configuring client System for Pricing (Provider Contract) as per the requirement and according to defined business rules of new claims processing platform.
+ Evaluation of Configuration Requirement and Formulation of Configuration Approach and Effectively include advanced configuration and additional functionality based on best practices
+ Based on the business requirements and business rules gathered, evaluate and create rules and complete the configuration activities
+ Participate in problem solving of Health Plan benefit, provider, pricing, reporting, operational and system issues
+ Perform a variety of tasks related to the resolution of production support issues based on client configurations with the core administrative system
+ Support activities to update configuration within the core claims processing system, typically within the areas of Provider Pricing. Potential responsibilities include and may vary by system area of assignment
+ Support fee schedule changes including terms, affiliations and contract maintenance
+ Enable User Analysis Testing (UAT) and implement the modifications as suggested by the business owners and/or analyst
+ Creating manual test cases from Use cases, Functional specs and other requirement documents.
+ Resolve coding/QA issues by managing Master Issue Logs and Fixing the high priority change requests which require immediate attention
+ Data Validation and Audit of existing plans and contracts in the client database(s)
+ Database Management & Maintenance
**Requirements for this role include:**
+ Candidates must have Over all 5+ years' experience in US healthcare Claims Payer.
+ 3 + year(s) experience in Configuring client System for Pricing (Provider Contract) and UAT testing.
+ High school diploma or equivalent required, Technical/ Non-Technical
+ Associates degree, technical college or some college course work preferred
+ Ability to work within a project-oriented environment.
**Preferences:** -
+ Experience in SQL 2+ Years (Queries Writing)
+ Exposure on VB/Vb.net.
Required schedule availability for this position is Monday-Friday (5:00am to 3:00pm EST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.
This advertiser has chosen not to accept applicants from your region.

Manager, Workday Configuration

Hyderabad, Andhra Pradesh Warner Bros. Discovery

Posted 2 days ago

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Job Description

**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role:
This position will lead functional projects and configuration activities for new functionality
and enhancements within the Workday HCM, Security, Business Process Framework,
Recruiting and Onboarding product suite. This role performs in a functional leadership
capacity and includes elements of project management, analysis of business systems,
and process knowledge. Thia role will work to ensure configurations in Workday comply
with local and country specific requirements and will liaise with HR and Technology
related to the responsibilities referenced below.
Your Role Accountabilities:
Workday Implementation and Project Delivery:
Serve as a key Workday configuration resource and ensure the successful
implementation of new functionality and/or processes within project timelines
Conduct discovery sessions with stakeholder(s) and/or project sponsor(s) to
understand business requirements
Demonstrate Workday configuration through the development of a proof of
concept (prototype)
Ensure thorough documentation of requirements, conceptual design, and end-to-
end processes
Lead configuration testing efforts and partner with HRIS and Technical Solutions
teams in configuring and testing in Workday
Develop high quality deliverables and presentations catered to the audience and
with close attention to detail
Continuous Improvement:
Maintain process controls to help design, implement and/or monitor operations as part
of initial configuration/implementation and continuous improvement:
Participate in various process improvement projects, provide recommendations
and assist in the process and system change implementations
Partner with cross functional teams and Technical Solutions team in the
development, testing and roll-out of enhancements (e.g., new system
updates/releases, new integrations)
Serve as an advisor in Workday configuration knowledge to the HRIS Solutions
team
Participate in update trainings as needed
Project Management Office:
This position will support PMO efforts for Workday projects
Oversee, define and monitor critical path activities and resolve or escalate issues
as needed
Leverage project management tools and methodology, and work to refine and
standardize tools and practices for projects under the PMO function
Serve in a quality assurance role for projects - review functional process designs
and related configuration
Help to deliver on project/process documentation as part of transition of support
to operations
Understand and apply Warner Bros Discovery security and privacy policies,
standards and processes to ensure the confidentiality and integrity of data
Perform other duties as required at the request of senior members of HR
Services .
Work Experience:
7+ years of experience in implementing and / or maintaining Workday HCM,
Recruiting, Onboarding, Security is required
3+ years of experience in implementing and / or maintaining Workday HCM is
required
5+ years of project management experience required
3+ years of people management experience is required
Process development / definition in an ERP environment required
Experience in the development and implementation of process and systems
changes required
Previous consulting experience with a consulting/software company desired
Operational experience in HR or Payroll a plus
Prior experience supporting multiple locations desired
Education, Professional Training, Technical Training or Certification:
Bachelor's degree in a business related field, or equivalent combination of
training and work experience required
PMI and/or Lean Six Sigma certification a plus
Knowledge/Skills:
Workday system application implementation with functional knowledge across at
least in HCM
Experience on projects during design, configure/build, implement and
stabilization phases
Ability to effectively capture stakeholders' needs and be able to translate needs
into system functionality
Experience in Workday HCM Functional and Business Process configuration and
testing
Proficient with Workday Security (creating and maintaining security groups)
Proficient in Workday custom report building and with Enterprise Interface Builder
(EIB)
Experience in developing project timelines and providing updates catered to
audience
Advanced skills in Microsoft Office suite of tools
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
This advertiser has chosen not to accept applicants from your region.

Configuration Specialist - Associate

Karnataka, Karnataka Sprinklr

Posted 2 days ago

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Job Description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
**Job Description**
**What You'll Do**
+ Provide real-time end-user support and implement platform changes based on customer requests.
+ Ensure configuration aligns with Sprinklr best practices and specific client requirements.
+ Collaborate with cross-functional teams-including developers, QA engineers, product support, and product managers-to resolve issues and contribute to product enhancements.
+ Create and maintain detailed documentation, such as knowledge base articles and FAQs, to support both customers and internal teams.
+ Analyze support processes, identify improvement areas, and implement solutions to enhance customer experience and streamline operations.
+ Identify and deploy Tactical Use Cases (TUCs) as needed.
+ Support the Project Manager in building the project's business case by ensuring all high-level requirements are captured within the project scope.
**What Makes You Qualified**
+ Bachelor's degree in Technology, Communications, or a related field from a reputable institution.
+ Strong knowledge of MongoDB is a plus.
+ Excellent written and verbal communication skills.
+ Strong analytical thinking and problem-solving abilities.
+ Solid understanding of the Software-as-a-Service (SaaS) model, enterprise software, and social media platforms.
+ Adaptability and a quick-learning mindset in a fast-paced, dynamic environment.
+ Resourceful and solution-oriented, with the ability to apply technical knowledge to determine effective resolutions.
+ Project management experience is an added advantage.
+ Prior experience in client-facing roles is essential.
**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
+ Lead a new category of enterprise software that we call Unified-CXM.
+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
+ Create a culture of customer obsession, with trust, teamwork and accountability.
**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here ( .
To learn more about all-things-Sprinklr, visit our candidate resource hub here ( .
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
**We focus on our mission:** We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
**We invest in our people:** At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. 
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
**Warning about Recruiting Scams:** Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review ( the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
External Field
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .
This advertiser has chosen not to accept applicants from your region.

Configuration Specialist - Associate

Haryana, Uttar Pradesh Sprinklr

Posted 2 days ago

Job Viewed

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Job Description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
**Job Description**
**What You'll Do**
+ Provide real-time end-user support and implement platform changes based on customer requests.
+ Ensure configuration aligns with Sprinklr best practices and specific client requirements.
+ Collaborate with cross-functional teams-including developers, QA engineers, product support, and product managers-to resolve issues and contribute to product enhancements.
+ Create and maintain detailed documentation, such as knowledge base articles and FAQs, to support both customers and internal teams.
+ Analyze support processes, identify improvement areas, and implement solutions to enhance customer experience and streamline operations.
+ Identify and deploy Tactical Use Cases (TUCs) as needed.
+ Support the Project Manager in building the project's business case by ensuring all high-level requirements are captured within the project scope.
**What Makes You Qualified**
+ Bachelor's degree in Technology, Communications, or a related field from a reputable institution.
+ Strong knowledge of MongoDB is a plus.
+ Excellent written and verbal communication skills.
+ Strong analytical thinking and problem-solving abilities.
+ Solid understanding of the Software-as-a-Service (SaaS) model, enterprise software, and social media platforms.
+ Adaptability and a quick-learning mindset in a fast-paced, dynamic environment.
+ Resourceful and solution-oriented, with the ability to apply technical knowledge to determine effective resolutions.
+ Project management experience is an added advantage.
+ Prior experience in client-facing roles is essential.
**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
+ Lead a new category of enterprise software that we call Unified-CXM.
+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
+ Create a culture of customer obsession, with trust, teamwork and accountability.
**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here ( .
To learn more about all-things-Sprinklr, visit our candidate resource hub here ( .
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
**We focus on our mission:** We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
**We invest in our people:** At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. 
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
**Warning about Recruiting Scams:** Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review ( the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
External Field
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .
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Analyst, Workday Configuration

Hyderabad, Andhra Pradesh Warner Bros. Discovery

Posted 2 days ago

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Job Description

**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
**Your New Role** **:**
This position will participate in functional projects and support configuration activities for new functionality and enhancements within Workday's Payroll, Absence, and Time Tracking, Scheduling product suite. As part of the global configuration and solutions team, this role will work to ensure configurations in Workday comply with local and country specific requirements and will liaise with HR and Technology departments, related to the responsibilities referenced below. This role will be a cross section of requiring the analytical skills of a business systems analyst, the creativity of a solution architect, and process knowledge of a functional superuser.
**Your Role Accountabilities:**
**Workday Implementation and Project Delivery:**
+ Able to work independently and resolve complex Workday bugs impacting global / regional level workforce
+ Support day-to-day business operations to troubleshoot issues and develop configuration fixes
+ Ensure thorough documentation of requirements, conceptual design, and end-to-end processes
+ Collaborate with team members and other functional teams (e.g. People & Culture) to ensure efficient delivery of new configuration in Workday
+ Actively participate in discovery sessions with stakeholder(s) and/or project sponsor(s) to understand business requirements and deepen service offerings to our Employees, Supervisors and Business Partners.
+ Demonstrate Workday configuration through the development of a proof of concept (prototype)
+ Supports configuration testing efforts executing testing for any new Workday features being adopted
+ Support management on ad-hoc projects as required
+ Assist in development of training materials and partner in change management efforts and organizational readiness
+ Develop relationships with key stakeholders and customers in remote locations
**Continuous Improvement:**
+ Maintain process controls to help design, implement and/or monitor operations as part of initial configuration/implementation and continuous improvement:
+ Participate in various process improvement projects, and assist in the process and system change implementations
+ Participate in update trainings as needed
**Project Management Office:**
+ This position will support PMO efforts for Workday projects
+ Understand and execute critical path activities and resolve or escalate issues as needed
+ Deliver on project/process documentation as part of transition of support to operations
**Perform other duties as required at the request of senior members of HR Services** .
**Work Experience:**
+ 3+ years of Workday operational or configuration experience in HR, Payroll, Time Tracking or Absence
+ Experience in development and implementation of process and systems changes required
+ Prior experience in multinational environment required
**Education, Professional Training, Technical Training or Certification:**
+ Bachelor's degree in a business related field, or equivalent combination of training and work experience required
+ Advanced skills in Microsoft Office suite of tools
**Knowledge/Skills:**
+ Fluency in business English
+ Ability to gather and translate business requirements/technical solutions
+ Proven ability to manage multiple tasks/activities and prioritize appropriately
+ Strong technical aptitude and ability to learn quickly through instruction and self-training
+ Proven analytical skills with strong attention to detail
+ Passion for customer service
+ Be solution oriented with the flexibility to work in a dynamic environment
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
This advertiser has chosen not to accept applicants from your region.

Analyst, Workday Configuration

Hyderabad, Andhra Pradesh Warner Bros. Discovery

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
**Your New Role** **:**
This position will participate in functional projects and support configuration activities for new functionality and enhancements within Workday's HCM, Recruiting and Security product suite. As part of the global configuration and solutions team, this role will work to ensure configurations in Workday comply with local and country specific requirements and will liaise with HR and Technology departments, related to the responsibilities referenced below. This role will be a cross section of requiring the analytical skills of a business systems analyst, the creativity of a solution architect, and process knowledge of a functional superuser.
**Your Role Accountabilities:**
**Workday Implementation and Project Delivery:**
+ Become critical Workday configuration resource to successfully implement new functionalities and/or processes globally / on a regional level from development through delivery within project timelines
+ Able to work independently and resolve complex Workday bugs impacting global / regional level workforce, identify the issue and develop configuration fixes
+ Ensure thorough documentation of requirements, conceptual design, and end-to-end processes
+ Collaborating with other functional teams (e.g. People & Culture) to ensure efficient delivery of new configuration in Workday
+ Conduct discovery sessions with stakeholder(s) and/or project sponsor(s) to understand business requirements and deepen service offerings to our Employees, Supervisors and Business Partners.
+ Demonstrate Workday configuration through the development of a proof of concept (prototype)
+ Supports configuration testing efforts executing testing for any new Workday features being adopted
+ Become a subject matter expert for Workday security, supervisory organization and processes ensuring system health and sustainability
+ Execute daily maintenance activities including but not limited to role assignments, security audits, organization set, etc. Identify and articulate process improvements, understand potential Workday constraints and offer practical solutions on how to best deliver the Workday solution
+ Participate in Workday upgrade process including testing
+ Support management on ad-hoc projects as required
+ Assist in development of training materials and partner in change management efforts and organizational readiness
+ Develop relationships with key stakeholders and customers in remote locations
**Continuous Improvement:**
Maintain process controls to help design, implement and/or monitor operations as part of initial configuration/implementation and continuous improvement:
+ Participate in various process improvement projects, and assist in the process and system change implementations
+ Serve as an advisor in Workday configuration knowledge to HR Services team at large and HR Business Partners and COE stakeholders
+ Participate in update trainings as needed
**Project Management Office:**
This position will support PMO efforts for Workday projects
+ Understand and execute critical path activities and resolve or escalate issues as needed
+ Deliver on project/process documentation as part of transition of support to operations
+ Understand and apply WarnerMedia security and privacy policies, standards and processes to ensure the confidentiality and integrity of data
**Perform other duties as required at the request of senior members of HR Services** .
**Work Experience:**
+ 3+ years of experience in HR or Payroll operations including 1 - 2 years previous applicable experience with Workday HCM functional processes required
+ Experience in development and implementation of process and systems changes required
+ Prior experience in multinational environment required
**Education, Professional Training, Technical Training or Certification:**
+ Bachelor's degree in a business related field, or equivalent combination of training and work experience required
+ Advanced skills in Microsoft Office suite of tools
**Knowledge/Skills:**
+ Fluency in business English
+ Ability to gather and translate business requirements/technical solutions
+ Proven ability to manage multiple tasks/activities and prioritize appropriately
+ Strong technical aptitude and ability to learn quickly through instruction and self-training
+ Proven analytical skills with strong attention to detail
+ Passion for customer service
+ Be solution oriented with the flexibility to work in a dynamic environment
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
This advertiser has chosen not to accept applicants from your region.

Configuration Senior Specialist

Noida, Uttar Pradesh NTT America, Inc.

Posted 2 days ago

Job Viewed

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Job Description

**Req ID:**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Configuration Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
- 7+ years of experience in repackaging applications in .MSI/.MSIx format using Admin Studio InstallShield & create transform files using Microsoft Custom Installation Wizard and Tuner.
- Understanding of MSI technology and command line options available.
- Proven experience relating to PowerShell, WSH VBScripting, WISE Scripting and Batch Scripting etc.
- Experience with any Software Distribution tool like Intune, Configuration Manager, SCCM, KACE etc is plus.
- Experience with any application virtualization tool like Thinapp, APPV etc is plus
- Understanding of OS virtual technology and Imaging tools like Vmware, Hyper-V.
- Resolving DLL conflicts, registry settings, recognizing applications related problems Windows Command line knowledge(Cacls, Xcacls, Regsvr32 etc)
- Testing Application in environments to include Windows 11.
- Excellent verbal and written communication skills
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
This advertiser has chosen not to accept applicants from your region.
 

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