3,288 IT Implementation jobs in India
Implementation Consultant
Posted 8 days ago
Job Viewed
Job Description
Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model.
We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
Job Description
We are seeking a detail-oriented and analytical Implementation Consultant to join our team in Bengaluru, India. As an Implementation Consultant, you will play a crucial role in helping our clients successfully adopt and integrate our software solutions into their business processes. You will work closely with clients, project managers, and technical teams to ensure smooth implementation and maximize the value of our products.
+ Support software implementation projects from initiation to completion
+ Analyze client business processes and requirements to configure and customize software solutions
+ Support on the development and execution of implementation plans, including timelines, milestones, and resource allocation
+ Conduct data migration and system integration activities
+ Create and maintain technical documentation, including user guides and training materials
+ Provide training and support to clients on software usage and best practices
+ Collaborate with cross-functional teams to resolve technical issues and ensure project success
+ Monitor project progress, identify potential risks, and implement mitigation strategies
+ Serve as a liaison between clients and internal development teams to communicate requirements and resolve issues
+ Stay updated on industry trends and emerging technologies to continually improve implementation methodologies
Qualifications
+ Bachelor's degree in Computer Science, Information Technology, or a related field
+ 1-3 years of experience in software implementation or consulting
+ Strong project management skills with the ability to manage multiple projects simultaneously
+ Good understanding of enterprise software systems (e.g., ERP, CRM, SCM) and their implementation processes
+ Proficiency in business process analysis and optimization
+ Experience with data migration and system integration techniques
+ Strong technical documentation and communication skills
+ Ability to effectively communicate complex technical concepts to non-technical stakeholders
+ Excellent problem-solving and time management skills
+ Knowledge of industry-specific business processes and best practices
+ Familiarity with project management methodologies (e.g., Agile, Waterfall)
+ Project Management Professional (PMP) certification is preferred
+ Willingness to travel as required for on-site client engagements
+ Fluency in English; knowledge of additional languages is a plus
Additional Information
As a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
See what it's like to work at AGS by searching #LifeAtAGS on any social network.
Implementation Consultant

Posted 13 days ago
Job Viewed
Job Description
**Duties & Responsibilities**
Installing, configuring, training, transitioning, and supporting Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures
Imparting Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products so that the customer can obtain the best of use of and maximise the benefit of the products and maintain the products post-engagement
The management of, entry, tracking and first line escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requests
The first line resolution or escalation of project risks and issues to the Project Manager in a consulting engagement and management of project scope, deliverables, and timeline within a consulting engagement for the tasks assigned
Timely and accurate filing of project status reports and other project deliverables, and timecards and expenses reports
Remaining current and familiar with Oracle product new releases and new features
Obtaining and maintaining current certification in products and Major Account accreditations
**Necessities**
Able to travel extensively and be away from home for extended periods of time and/or to work remotely from home or from the base office
Willing to work overtime, overnight, weekends and public holidays as requested
Commitment to adhere to company standards, policies, and procedures
Ability to communicate effectively and build rapport with Oracle team members, customer stakeholders and customer team members and other related vendors from a wide variety of cultures and backgrounds
Currently hold a valid passport
**Knowledge, Skills and Abilities - Fundamentals**
More than one years' experience installing/configuring/supporting Property Management Systems software products OR more than one years' experience in Hospitality I.T. position or similar OR more than one years' hospitality management experience working with Oracle Hospitality product/s
Tertiary qualification Information Systems or similar, Hospitality, Business or Event Management field
Knowledge of hotel front office management procedures
Professional written and spoken English (and any applicable local language, e.g., Chinese/Thai/Korean)
Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPoint
**Knowledge, Skills and Abilities - Desirable**
Previous training experience in theoretical/conceptual training
Knowledge of broader hotel operating procedures (events management, housekeeping, or Finance)
Previous experience in supporting hospitality software products
Knowledge of other similar PMS systems
Basic working knowledge of Networks, PC's, and related peripherals
Familiarity with Windows Server, Oracle databases, SQL, and remote connectivity Applications
Experience with Zoom Meetings or similar video conferencing software
**Responsibilities**
Installing, configuring, training, transitioning, and supporting Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures
Imparting Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products so that the customer can obtain the best of use of and maximise the benefit of the products and maintain the products post-engagement
The management of, entry, tracking and first line escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requests
The first line resolution or escalation of project risks and issues to the Project Manager in a consulting engagement and management of project scope, deliverables, and timeline within a consulting engagement for the tasks assigned
Timely and accurate filing of project status reports and other project deliverables, and timecards and expenses reports
Remaining current and familiar with Oracle product new releases and new features
Obtaining and maintaining current certification in products and Major Account accreditations
Career Level - IC1
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Implementation Consultant

Posted 13 days ago
Job Viewed
Job Description
**Duties & Responsibilities**
Installing, configuring, training, transitioning, and supporting Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures
Imparting Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products so that the customer can obtain the best of use of and maximise the benefit of the products and maintain the products post-engagement
The management of, entry, tracking and first line escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requests
The first line resolution or escalation of project risks and issues to the Project Manager in a consulting engagement and management of project scope, deliverables, and timeline within a consulting engagement for the tasks assigned
Timely and accurate filing of project status reports and other project deliverables, and timecards and expenses reports
Remaining current and familiar with Oracle product new releases and new features
Obtaining and maintaining current certification in products and Major Account accreditations
**Necessities**
Able to travel extensively and be away from home for extended periods of time and/or to work remotely from home or from the base office
Willing to work overtime, overnight, weekends and public holidays as requested
Commitment to adhere to company standards, policies, and procedures
Ability to communicate effectively and build rapport with Oracle team members, customer stakeholders and customer team members and other related vendors from a wide variety of cultures and backgrounds
Currently hold a valid passport
**Knowledge, Skills and Abilities - Fundamentals**
More than one years' experience installing/configuring/supporting Property Management Systems software products OR more than one years' experience in Hospitality I.T. position or similar OR more than one years' hospitality management experience working with Oracle Hospitality product/s
Tertiary qualification Information Systems or similar, Hospitality, Business or Event Management field
Knowledge of hotel front office management procedures
Professional written and spoken English (and any applicable local language, e.g., Chinese/Thai/Korean)
Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPoint
**Knowledge, Skills and Abilities - Desirable**
Previous training experience in theoretical/conceptual training
Knowledge of broader hotel operating procedures (events management, housekeeping, or Finance)
Previous experience in supporting hospitality software products
Knowledge of other similar PMS systems
Basic working knowledge of Networks, PC's, and related peripherals
Familiarity with Windows Server, Oracle databases, SQL, and remote connectivity Applications
Experience with Zoom Meetings or similar video conferencing software
**Responsibilities**
Installing, configuring, training, transitioning, and supporting Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures
Imparting Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products so that the customer can obtain the best of use of and maximise the benefit of the products and maintain the products post-engagement
The management of, entry, tracking and first line escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requests
The first line resolution or escalation of project risks and issues to the Project Manager in a consulting engagement and management of project scope, deliverables, and timeline within a consulting engagement for the tasks assigned
Timely and accurate filing of project status reports and other project deliverables, and timecards and expenses reports
Remaining current and familiar with Oracle product new releases and new features
Obtaining and maintaining current certification in products and Major Account accreditations
Career Level - IC1
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Specialist, Implementation

Posted 13 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Implementation
- The CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments globally
- CIS ensures financial institutions are systemically synchronized with MasterCard financial messaging
- The role ensures accurate and precise vetting of customer network interface and systems to process financial payments
- Provides the ability for customers to test new MasterCard Release code
- Accommodates testing whenever financial institutions make changes on their systems
- Do you enjoy learning new technology?
- Do you like working with customers toward a common goal?
- Have you ever performed a consultative role?
Role
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
- Provide testing support to MasterCard customers for all products and services
- Act as processing implementation specialist to customers' processing support staff. Provide guidance to execute all necessary processing implementation activities
- Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
- Define, create, maintain and document standard and non-standard key customer processing implementation processes
- Provide training to CIS organization, other MasterCard organizations and the customer
All About You
- Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
- Information Technology system knowledge, with expert understanding of network topology, and project implementation and management
- Strong payment transaction processing and industry business principles knowledge
- Possess API testing knowledge.
- ISO 8583, ISO 20022
- Strong knowledge of Authorization, Clearing and 4-party model (mandatory)
- Ability to interact well with customers and management
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
- Ability to drive change in a technical work environment
- Ability to multi-task covering multiple projects
Shift timings- 5.30PM IST- 2.30AM IST
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Implementation Coordinator
Posted today
Job Viewed
Job Description
About Lean Hyphen:
Lean Hyphen is an Indian company focused on delivering experience-based learning programs
that equip students with essential life skills for the future. We achieve this through tailored
programs that emphasize critical thinking, problem-solving, communication, teamwork,
emotional intelligence, time management, and adaptability.
Role Summary:
We are seeking a passionate and experienced individual to join our team as the Implementation
Coordinator for Life Skills Programs. In this role, you will oversee the successful implementation
of our programs at schools across AP and Telangana. You will work closely with school management,
teachers, and academic heads of Lean Hyphen to ensure a smooth and impactful program
implementation. You will be responsible for overseeing the implementation process,
collaborating with school stakeholders, and supporting teachers in effectively delivering the
programs to students. As the Implementation Coordinator, you will play a crucial role in ensuring
the successful rollout and delivery of Lean Hyphen's Life Skills Programs across various
schools.
Applicant Location - Hyderabad, Telangana
Responsibilities:
The role of an “Implementation Coordinator” requires a self-driven individual who thrives in a collaborative environment, going beyond defined tasks to ensure program success.
1. Program Development:
1.1. Work closely with content team to ensure quality of the program, with close involvement
in creation, review and signoff of the programs prior to implementation.
1.2. Day to day involvement with the content team and actively participate in content quality
and ensure program readiness to go to the market.
1.3. Actively participate in strategy and planning of multiple offerings for parents, teachers
and students as workshops, seminars and training programs.
1.4. Support in marketing and operations strategies and roll outs.
2. Program Implementation:
2.1. Oversee the implementation of Lean Hyphen's Life Skills Programs across assigned
schools.
2.2. Maintain implementation timelines and milestones.
2.3. Ensure successful implementation by taking essential decisions and actions as required
for smooth delivery of the program at assigned schools.
2.4. Ensure to keep the communication flow open with all the stakeholders for smooth
functioning and program success.
3. School Collaboration:
3.1. Presentations and collaboration activities related to networking and acquiring new
schools to support business development activities.
3.2. Any other support as required to build business and brand image.
3.3. Build and maintain strong relationships with school administrators, teachers, and
academic heads.
3.4. Conduct needs assessments and feedback from the schoolteachers and management.
3.5. Address concerns and challenges faced by schools during implementation.
3.6. Facilitate / Organize workshops and training sessions for school staff on program
delivery.
4. Program Delivery
4.1. Program roll out at schools (especially high school programs) in order to ensure smooth
delivery of the program.
4.2. Conduct classes for students as and when required.
4.3. Conduct training programs for teachers as and when required.
4.4. Conduct orientation programs for parents and teachers as and when required.
4.5. Observe the classes conducted by teachers to evaluate the effectiveness of the
program delivery.
4.6. Provide support on Learning Management System(LMS) including content
management, timely first level support to schools and coordinate with LMS technical
team for bug fixes and enhancements.
5. Teacher Support:
5.1. Provide ongoing support and guidance to teachers in delivering the programs
effectively.
5.2. Conduct training sessions on program content, pedagogy, and assessment methods.
5.3. Facilitate collaboration and knowledge sharing among teachers.
6. Data Collection and Reporting:
6.1. Collect data on program implementation and impact.
6.2. Prepare reports for Lean Hyphen to take further action.
6.3. Identify areas for improvement for content based on feedback received.
7. Travel:
7.1. Based off Hyderabad, but willing to travel to assigned schools for program implementation and support
activities in Telangana and Andhra locations.
Qualifications:
1. Bachelor's degree in education, psychology, social work, or related field.
2. Minimum 5 years of experience in education, program management, or a relevant field.
3. Strong understanding of child development and learning theory.
4. Proven experience in implementing educational programs in schools.
5. Excellent communication, interpersonal, and collaboration skills.
6. Ability to work independently and as part of a team.
7. Strong analytical and problem-solving skills.
8. Excellent organizational and time management skills.
9. Passion for education and commitment to student success.
Additional Desirable Skills:
1. Experience in life skills education or related fields.
2. Experience working with diverse populations.
3. Knowledge of the Indian education system.
4. Bilingual proficiency (English and Hindi).
Implementation Engineer
Posted today
Job Viewed
Job Description
Job purpose:
Drive end-to-end IT solution implementation, ensuring timely delivery, client satisfaction, and seamless adoption.
Who you are:
- 2+ years of experience as an Implementation Engineer.
- Manage project timelines, deliverables, and resources.
- Collaborate with internal and external stakeholders to ensure project success.
- Provide training and support to clients during the implementation phase.
- Identify and address any issues or challenges during implementation.
- Ensure a smooth transition from implementation to ongoing support.
- Continuously improve implementation processes and methodologies.
- Report on project progress and outcomes to senior management.
What will excite us:
- Proven experience in product implementation management
- Strong project management skills
- Expertise in stakeholder management
- Experience with SaaS platforms
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a fast-paced environment
- Problem-solving mindset with a focus on delivering results
What will excite you:
- Opportunity to work on a large-scale enterprise solution building.
- Opportunity to explore new technologies & frameworks with accomplished solution architects & industry leaders.
- Will get exposure to the latest aspects of security, AI/ML, Business Domain, and data analytics.
Location: Ahmedabad - Work from Office
Implementation Manager
Posted 6 days ago
Job Viewed
Job Description
Job purpose :
Drive end-to-end IT solution implementation, ensuring timely delivery, client satisfaction, and seamless adoption.
Who you are :
- Lead the implementation of the HR platform for new clients.
- Manage project timelines, deliverables, and resources.
- Collaborate with internal and external stakeholders to ensure project success.
- Provide training and support to clients during the implementation phase.
- Identify and address any issues or challenges during implementation.
- Ensure a smooth transition from implementation to ongoing support.
- Continuously improve implementation processes and methodologies.
- Report on project progress and outcomes to senior management.
What will excite us :
- Proven experience in product implementation management
- Strong project management skills
- Expertise in stakeholder management
- Experience with SaaS platforms
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a fast-paced environment
- Problem-solving mindset with a focus on delivering results
What will excite you :
- Opportunity to work on a large-scale enterprise solution building.
- Opportunity to explore new technologies & frameworks with accomplished solution architects & industry leaders.
- Will get exposure to the latest aspects of security, AI/ML, Business Domain, and data analytics.
Location :
Ahmedabad - Work from Office
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Implementation Consultant
Posted 9 days ago
Job Viewed
Job Description
Implementation Consultant:
Implement Apptio Targetprocess instance and partner with business functions to gain user adoption
Should have good hands-on experience in Java Script, JSON and API.
Update and add new features and solutions of Apptio Targetprocess.
Collaborate with users and stakeholders to drive toward desired outcomes aligning with the continuous requirements.
Act as the primary point of contact for the business users and work towards implementation & support.
Manage the engagement with the leads to correctly structure, and deploy new features and solutions of Apptio.
Gather customer feedback and work with the Product Management team to recommend how to improve product usability
Troubleshoot customer issues and collaborate with support and development teams to resolve
Target Process:
Solution Management - install/configure pre-defined and custom Apptio Targetprocess solutions aligning with department/ unit and ART needs
Create custom Apptio Targetprocess views, reports, and dashboards
Configure Apptio Targetprocess process parameters and settings
Create custom Apptio Targetprocess automation rules and metrics for event-based customization
Import customer data
Configure integrations with 3rd party products Jira, Azure DevOps, etc
Qualifications and skills:
Minimum 4 to 6 years of work experience in a fast-paced environment.
Ability to manage multiple business units/ leads and deliverables at any given time through effective time management and planning
Strong work ethic and the ability to work with diverse teams across different time zones
Someone eager to grow their IT skills in a fast-paced IT environment. A highly motivated and self-guided individual who can receive a task and see it through with minimal supervision
Ability to analyze situations, form ideas, and get creative to provide solutions. Pride yourself on strong communication, relationship-building, and facilitation skills.
Candidates should hold a bachelor’s degree (B.E/B.Tech ) in Computer Science, Information Technology, or a relevant field.
Knowledge or experience in SAFe (Scaled Agile Framework) will have an added advantage.
Should have good hands-on experience in Java Script, JSON and API.
Apptio Targetprocess knowledge/ certification an added advantage.
Training program covering theoretical and practical aspects to start quickly and support the customer.
Mentorship from seasoned professionals in the field.
Professional growth and development opportunities.
Access to the latest tools and technologies.
Supportive and inclusive work environment.
Competitive compensation and benefits package.
Implementation Consultant
Posted 14 days ago
Job Viewed
Job Description
About Us
HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shaping our promising future.
Job Summary
The Consultant will be responsible for owning and executing HighRadius Cloud product implementations for Fortune 2000 clients. The Consultant is responsible for delivering the project with good quality, high value and great customer satisfaction within the project timelines. This job profile will offer an individual high visibility with regular client interaction as he/she will be the main Point of Contact during Build, Testing and Hypercare phases of Highradius Product Implementation. The candidate must be well organized, detail oriented and possess excellent communication skills.
Key Responsibilities
● Carry out end-to-end client implementation of HighRadius Cloud products for Fortune 2000 companies across the globe.
● Writing SQL scripts for data gathering and configuration.
● Run and execute the project through the various phases of the project life cycle including Requirement Gathering, Design, Configuration, Testing, Cutover, Go-live and Hyper-care.
● Able to build rapport with clients and manage them effectively. Will require to conduct UAT and support shadow sessions with clients effectively.
● Closely collaborate with cross functional teams such as Product Management, Engineering, Technical teams & QA to deploy the projects with the agreed KPIs ● Test end-to-end Process flows, drive adoption by giving hand-on end user journey training and validate value outcomes
● Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Project Implementation
Skill & Experience Needed
● 2-4 years of professional services experience
● Bachelor's or Master’s Degree (preferably from a top reputed university) ● Good understanding of SDLC processes and Functional Consulting experience, ● Very good communication, Analytical, problem solving, presentation, Organizational and Collaboration skills
● Exposure to international clients / projects, Exposure to BA, Domain Knowledge, Team player
● Experience with Order-to-Cash(O2C) related business process is a plus
What You’ll Get
● Competitive salary.
● Fun-filled work culture (
● Equal employment opportunities.
● Opportunity to build with a pre-IPO Global SaaS Centaur.
Implementation Engineer
Posted 14 days ago
Job Viewed
Job Description
About Hexnode
Hexnode, the enterprise software division of Mitsogo Inc., was founded with a singular vision: to revolutionize and simplify the complexities of modern work. With a robust presence in over 100 countries, Hexnode UEM (Unified Endpoint Management) empowers organizations across myriad sectors to achieve operational excellence. By seamlessly integrating disparate tools into a cohesive ecosystem, Hexnode is not merely participating in but actively spearheading the transformation of the enterprise software and cybersecurity landscapes.
Job Summary
We are seeking a highly adept and driven Presales Implementation Engineer with a profound understanding of the Cybersecurity domain. The ideal candidate will possess extensive hands-on expertise with Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Monitoring and Management (RMM) platforms, or advanced Patch Management solutions. In this pivotal role, you will serve as a critical bridge between our cutting-edge security offerings and our valued clientele, meticulously deciphering their unique requirements, strategically contributing to the presales lifecycle, and ensuring the seamless deployment and optimal functionality of our comprehensive security solutions.
Key Responsibilities
- Strategic Solution Design: Collaborate intrinsically with sales and technical teams to meticulously analyse customer requirements, translating intricate business needs into robust, scalable, and technically sound security architectures.
- Expert Demonstrations & Proofs-of-Concept: Lead compelling product demonstrations, orchestrate intricate Proof-of-Concept (POC) deployments, and deliver impactful solution presentations to prospective and existing clients.
- Tailored Implementation: Architect and execute sophisticated security solutions, encompassing UEM, MDM, RMM, and Patch Management tools, meticulously customized to align with diverse customer needs and strategic business objectives.
- Advisory Leadership: Provide authoritative technical guidance and insightful consultative advice to clients throughout the entire presales engagement cycle.
- Proposal Development: Contribute significantly to the creation and refinement of bespoke proposals, comprehensive responses to Requests for Proposals (RFPs), and meticulous technical documentation.
- Deployment Excellence: Partner closely with both customers and cross-functional internal teams to guarantee the successful deployment, precise configuration, and flawless implementation of Hexnode's cybersecurity product suite.
- Technical Resolution: Proactively diagnose, troubleshoot, and expertly resolve complex technical challenges encountered during both the presales and post-sales phases.
- Industry Acumen: Maintain an unwavering commitment to continuous learning, staying abreast of the latest trends, emerging threats, and groundbreaking advancements within the cybersecurity domain, with a particular focus on MDM, RMM, and Patch Management.
- Client Empowerment: Empower clients by providing comprehensive support in the intricate management and robust security of their devices, networks, and endpoints.
- Customer Centricity: Uphold and elevate exceptional levels of customer satisfaction through the timely, efficient, and expert implementation of Hexnode's solutions.
Required Skills & Qualifications
- Experience: 4 – 8Yrs of progressive experience within the cybersecurity domain and 4 relevant experience in UEM and MDM , with a demonstrated specialization in UEM (Unified Endpoint Management ) MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
- Security Framework Mastery: Profound understanding of contemporary security frameworks, intricate protocols, and best practices pertaining to device management, remote monitoring, and patch deployment.
- MDM Proficiency: Proven hands-on experience in the deployment, intricate configuration, and ongoing support of leading MDM solutions, including Microsoft Intune, Workspace One, or Ivanti.
- RMM & Patch Management Familiarity: Demonstrated familiarity with prominent RMM and Patch Management platforms such as Kaseya, ConnectWise, or NinjaRMM.
- Presales Engagement: Extensive hands-on experience in presales activities, encompassing impactful customer engagements, persuasive presentations, and dynamic product demonstrations.
- Exceptional Communication: Superior communication skills, with an innate ability to distil and articulate complex technical concepts with clarity and precision to both technical and non-technical audiences.
- Problem-Solving Acumen: Exceptional aptitude for managing customer expectations, rapidly identifying and solving intricate problems, and thriving under pressure in fast-paced environments.
- Foundational IT Knowledge: A solid foundational understanding of network security principles, robust endpoint protection strategies, and overarching IT infrastructure components.
- Education: Bachelor’s degree in computer science, Information Technology, or a closely related technical field (preferred). BE/B-Tech.
Desired Skills
- Industry Certifications: Possess industry-recognized cybersecurity certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or other relevant credentials.
- Advanced Security Experience: Prior experience in advanced network security methodologies and comprehensive endpoint management strategies.
- Cloud Security Expertise: Knowledge of cutting-edge cloud security concepts, architectures, and associated technologies.
Job Role :-Presales Implementation Engineer
Mandatory:-
Experience:-4-8 years with minimum 4 years of relevant experience in UEM and MDM
Location:-Bangalore
Notice Period:-Immediate Joiner or 30 days
Mode Of work:-Office (5 Days)
Shit Time:-IST 9AM-6PM