39 IT Infrastructure Management jobs in India
OPE Operation monitoring Engineer-Infrastructure Management
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Job Description
SBS are recruiting for a Technical Operator to work with our Managed Services team. This is a key service, working within live production environments, and attention to detail, quality and getting things right first time are essential.
The Technical Operator role is to provide scheduling and monitoring of automated batch jobs, setting up new schedules and managing changes for our customers normal business activity as well as projects.
After an initial training period, due to the nature of the work there is a shift pattern.
For UK colleagues , there are 2 shifts working Mon-Fri, UK early shift 07:00 – 15:30 and day shift 09:30 – 18:00. There is a night shift working Mon-Sat, Mon-Fri 17:30 – 01:00 and Sat 16:30 – 01:00. This is currently structured as 1 week early shift, 1 week night shift followed by 3 weeks of day shift. This pattern can be subject to change as per business requirements
For Noida colleagues there are 2 shifts working Mon – Fri, Indian day shift 04:30 – 13:30 (UK time). UK day shift 09:00 – 18:00. There is a night shift working Mon-Sat, Mon -Fri 17:30 – 01:00 and Saturday 16:30 – 01:00 (UK time). This is currently structured as 1 week night shift, 1 week UK day shift and 2 weeks Indian day shift. This pattern can be subject to change as per business requirements.
As the ideal candidate you will:
- Have minimum of 2 years working in an IT Operations role
- Be an excellent team player, but able to work independently when required
- Ability to manage own workload
- Flexibility in working hours, and prepared to work on a rolling rota
- Meticulous attention to detail
- Strong verbal and written communication skills, with both internal and external clients
- Positive attitude to trying out different things and offering innovative solutions
The roles key responsibilities are:
- Working with the Service Management tool, to ensure the workload is monitored and actioned when required
- Resolving, progressing or escalating calls appropriately and in line with customer SLA’s
- Using the Batch Scheduling System to configure and define customer batch jobs in line with customer and regulatory requirements and maintaining documentation accordingly
- Assist the smooth transition from testing to production support mode
- Adhere to the company’s change process whenever a modification is required on customer systems
- Working in conjunction with other Sopra teams as per customer and workload requirements
- Provide regular updates, escalating where applicable, to the Operations Team Leader and customers on urgent issues, following the Critical Incident Management process
- Provide feedback into quality initiatives and service improvements to ensure the quality of product or service is maintained and improved upon
- Supporting the team WIKI, producing knowledge articles and updating and maintaining documentation and procedures
- On a rota basis, ensure all Operations reports and statistics are kept up to date and issued accordingly
- Ensuring day to day jobs are executed and communicated accordingly
Total Experience Expected: 01-02 years
Qualifications
SBS are recruiting for a Technical Operator to work with our Managed Services team. This is a key service, working within live production environments, and attention to detail, quality and getting things right first time are essential.
The Technical Operator role is to provide scheduling and monitoring of automated batch jobs, setting up new schedules and managing changes for our customers normal business activity as well as projects.
After an initial training period, due to the nature of the work there is a shift pattern.
For UK colleagues , there are 2 shifts working Mon-Fri, UK early shift 07:00 – 15:30 and day shift 09:30 – 18:00. There is a night shift working Mon-Sat, Mon-Fri 17:30 – 01:00 and Sat 16:30 – 01:00. This is currently structured as 1 week early shift, 1 week night shift followed by 3 weeks of day shift. This pattern can be subject to change as per business requirements
For Noida colleagues there are 2 shifts working Mon – Fri, Indian day shift 04:30 – 13:30 (UK time). UK day shift 09:00 – 18:00. There is a night shift working Mon-Sat, Mon -Fri 17:30 – 01:00 and Saturday 16:30 – 01:00 (UK time). This is currently structured as 1 week night shift, 1 week UK day shift and 2 weeks Indian day shift. This pattern can be subject to change as per business requirements.
As the ideal candidate you will:
- Have minimum of 2 years working in an IT Operations role
- Be an excellent team player, but able to work independently when required
- Ability to manage own workload
- Flexibility in working hours, and prepared to work on a rolling rota
- Meticulous attention to detail
- Strong verbal and written communication skills, with both internal and external clients
- Positive attitude to trying out different things and offering innovative solutions
The roles key responsibilities are:
- Working with the Service Management tool, to ensure the workload is monitored and actioned when required
- Resolving, progressing or escalating calls appropriately and in line with customer SLA’s
- Using the Batch Scheduling System to configure and define customer batch jobs in line with customer and regulatory requirements and maintaining documentation accordingly
- Assist the smooth transition from testing to production support mode
- Adhere to the company’s change process whenever a modification is required on customer systems
- Working in conjunction with other Sopra teams as per customer and workload requirements
- Provide regular updates, escalating where applicable, to the Operations Team Leader and customers on urgent issues, following the Critical Incident Management process
- Provide feedback into quality initiatives and service improvements to ensure the quality of product or service is maintained and improved upon
- Supporting the team WIKI, producing knowledge articles and updating and maintaining documentation and procedures
- On a rota basis, ensure all Operations reports and statistics are kept up to date and issued accordingly
- Ensuring day to day jobs are executed and communicated accordingly
Additional Information
Shifts are applicable as mentioned in the JD
Secondary Location:Noida Campus
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Infrastructure business management central, AS
Posted today
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Job Description
Description
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Your key responsibilities
Your key responsibilities as a BM
Your key responsibilities as a Digital specialist
Your skills and experience
How we’ll support you
Senior Executive Network Management
Posted today
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Job Description
Job Description:
Not available at the momentSkills Required:
Strong communication skills (Verbal as well as written) Should possess excellent soft and negotiation Marketing skills Thorough knowledge of MS-Office especially MS-Excel & MS power point Strong in calculations & logical thinking . Willing to travel is must.Desirable Skills:
Not available at the momentTeam Leader – Network Management
Posted today
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Job Description
- Install, configure, maintain, and troubleshoot network devices such as routers, switches, load balancers, wireless APs, etc.
- Knowledge of any two technologies is mandatory: SD-WAN, NSX, ISE, Cisco ACI (Application Centric Infrastructure), Load Balancer
- Hands-on experience with any three OEM technologies: Cisco ACI, Array/Radware LB, VMware-NSX, Cisco Viptela SD-WAN, Fortinet SD-WAN, Juniper Devices
- Strong understanding of subnetting and experience with networking protocols like BGP, OSPF, EIGRP
- Basic knowledge of Linux OS preferred
- Experience with network monitoring and ticketing tools
- Good troubleshooting and problem-solving skills
- Analyze network traffic to identify potential threats and vulnerabilities
- Experience in BFSI sector will be an advantage
- Experience working in Data Centre environments preferred
- Provide technical support to Application teams for joint issue resolution
- Proficient in SOP preparation and documentation
- Configure and install new equipment in the network infrastructure
- Maintain network services and security policies
- Implement and enforce acceptable user policies
- Monitor and control user access to network resources
- Ensure compliance with organizational standards and regulations
- Evaluate network designs and provide improvement recommendations
- Develop and implement disaster recovery plans
Senior Executive Network Management
Posted today
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Job Description
Job Description:
Not available at the momentSkills Required:
Strong communication skills (Verbal as well as written) Should possess excellent soft and negotiation Marketing skills Thorough knowledge of MS-Office especially MS-Excel & MS power point Strong in calculations & logical thinking . Willing to travel is must.Desirable Skills:
Not available at the momentGlobal Network Management, NCT
Posted today
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Job Description
Description
Global Network Management (GNM) is responsible for managing external entity relationships (DB branches, Central Securities Depositories and Third parties) on behalf of Deutsche Bank entities globally, across all major business lines. GNM aims to provide a competitive network management service, balancing agent network cost, quality, and risk factors in line with business requirements.
The GNM India Team is an account setup and control hub that act on behalf of the global team, responsibilities include:
The GNM India Team manage the opening and closing of all nostro and depot accounts under all the external entity relationships globally, as well as supporting control and monitoring of the account network. We have a strong relationship and work closely with the GNM Recertification, Due Diligence who support the agent network by ensuring accuracy of information and timely due diligence on the agent bank network.
Due to the different workstreams, the GNM India team welcome flexible and adaptable candidates who will gain a range of experience.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
Your key responsibilities
Your skills and experience
How we’ll support you
PHI - Manager – Provider Network Management
Posted today
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Job Description
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Prudendial (UK) in partnership with HCL group plans to set-up a stand-alone Indian health insurance company to address the growing healthcare needs of the Indian consumer.
This join venture will combine Prudential’s global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions.
Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory!
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
To partner with us in this mission, we are looking for a talented Zonal Manager – Provider Network Management (North and East) to join our Experience team in Delhi
Zonal Manager – Provider Network Management (North and East)
As a Zonal Manager of Provider Network & Operations, your typical week might include the following
You could be the right candidate if you
This could be the gig for you if you…
What can make you extra special
Location: – Delhi
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Network Management Associate & Specialist Care
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Job Description
Position Overview
You will be managing relationships with new, existing and tenured Consultants (Experts) using our Internal tools. You will have to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of response and resolution, whilst collaborating with other Customer Care and Network Management Team members across the globe.
Responsibilities
In this role you will act as a mediator between Third Bridge and external experts through:
Managing specialist relationships to effectively provide their services to clients
Resolving and addressing customer questions and complaints, provide appropriate solutions and alternatives within a timely manner; follow up to ensure resolution
Ensure data is up to date and accurate
Ensure positive experience for our internal/external stakeholders
Answer and respond to queries through various forms of communication (, phone and email)
Listen and respond to internal/external stakeholder needs, feedback and concerns
Ensure smooth handover between internal departments and teams where needed
Work in a collaborative environment to meet and exceed assigned goals
Qualifications
Skills
A successful candidate will have:
1+ years relevant administrative and/or customer service experience
Excellent interpersonal, written and verbal (over the phone) communication skills
Ability to handle stringent deadlines/multi-tasking
Ability to cultivate and manage strong relationships with senior executives
Adept at conflict management and resolution
Flexibility in time management, particularly when working across international time zones and working hours
Motivated self-starter, organized, detailed-oriented and ability to work independently
Executive / Sr. Executive – Network Management
Posted today
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Job Description
- Install, configure, maintain & troubleshoot network devices such as routers, switches, load balancer, wireless AP, etc.
- Network Monitoring & ticketing tool
- Troubleshoot & problems solving
- Analyse network traffic to identify potential threats & vulnerabilities.
- Technical support to application support
- SOP documentation & preparation
- Configure & install new equipment in an organization’s network infrastructure.
- Maintain existing network services & network security policies.
- Implement & enforce acceptable user policies
- Monitor & control user access to network resources
- Ensure compliance with organizational standards & regulations
- Evaluate network designs & provide recommendations for improvement
- Develop & implement a comprehensive disaster recovery plan
Infrastructure Security Engineer (Vulnerability management)
Posted today
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Job Description
At Reqroo, we specialize in providing flexible, high-quality recruitment solutions tailored to meet the unique hiring needs of businesses across the United States. With access to a vast network of expert recruiters and cutting-edge AI-powered matching, we streamline the talent acquisition process, helping you quickly find interview-ready candidates in industries like tech, healthcare, supply chain, and more. Whether you're looking for contract or permanent hires, we offer a seamless recruitment experience with no upfront costs and a commitment to delivering top talent.
The Role
Key Responsibilities:
- Vulnerability Assessment: Perform regular scans using BigFix and Qualys to identify security risks in servers and applications.
- Impact Analysis: Assess the potential risks and provide detailed analysis for critical non-OS vulnerabilities.
- Remediation Support: Collaborate with support teams to resolve identified vulnerabilities and guide remediation efforts.
- Documentation: Keep accurate records of vulnerability assessments, remediation actions, and impact analyses.
- Monitoring: Track security alerts and emergency vulnerabilities to ensure timely responses.
- Reporting: Prepare reports on vulnerability status, trends, and remediation effectiveness.
- Continuous Improvement: Stay up to date on emerging threats and recommend improvements to processes and tools.
Ideal Profile
Desired Skills:
- Strong analytical skills to effectively assess risks.
- Excellent communication skills to convey technical concepts to both technical and non-technical stakeholders.
- A problem-solving mindset with a proactive approach to identifying vulnerabilities.
Preferred Certifications:
- CompTIA Security+
- Certified Ethical Hacker (CEH)
- Certified Information Systems Security Professional (CISSP)
Expertise:
IBM BigFix - 3 years
Application Security - 3 years
ISO 27001 - 3 years
Qualys Guard - 3 years
IBM BigFix - 3 years
Application Security - 3 years
ISO 27001 - 3 years
Qualys Guard - 3 years
Qualifications:
- Education : Bachelor’s degree in Cybersecurity, Information Technology, or a related field.
- Experience : Over 10 years of experience in a security analyst role, focusing on vulnerability management.
Technical Skills :
- Proficient in BigFix for patch management and vulnerability remediation.
- Experienced with Qualys for vulnerability scanning and assessment.
- Strong knowledge of Windows and Linux operating systems and application security.
- Familiarity with security frameworks and compliance standards (e.g., NIST, ISO).
What's on Offer?
- Work within a company with a solid track record of success
- Leadership Role
- Flexible working options