16,526 IT Management jobs in India

Technology Management Group

Mumbai, Maharashtra Skill Ventory

Posted today

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Job Description

Roles and Responsibilities

Gather and analyze data to understand business processes and identify areas for
improvement
Develop business requirements and specifications to support the development of new
products and services
Collaborate with stakeholders to understand their needs and provide recommendations for
improvement
Conduct research to stay up-to-date with industry trends and best practices
Research and evaluate emerging technologies and solutions that can enhance the
organization's products, services, and processes
Identify areas of opportunity for innovation within the organization and develop
proposals for new initiatives
Work with cross-functional teams to develop and implement technology innovation
projects, from ideation to launch
Collaborate with stakeholders to ensure that technology innovation initiatives align with the
goals of the organization
Develop and implement a technology strategy that aligns with the goals of the organization
Oversee the implementation and maintenance of technology systems and infrastructure,
including hardware, software, and networks
Evaluate and recommend new technologies and systems that can improve the efficiency and
effectiveness of the organization
Develop and manage budgets for technology-related projects and operations
Build and maintain relationships with technology vendors and service providers
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Technology Management Lead

Pune, Maharashtra Deutsche Bank

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Job Description

Description

:

Job Title: Full Stack Engineer

Location : Pune

We are seeking a highly experienced Senior Full Stack Engineer with over 10 years of expertise in the Java ecosystem. The ideal candidate will have a strong background in designing, developing, and maintaining complex Java applications, as well as knowledge of Angular, OpenShift, Oracle, and DevOps. The candidate should be proficient in building and deploying applications using standard build tools and have a mindset oriented towards observability and supportability. We value independence, drive, commitment to excellence, high standards of workmanship, and dedication to quality, as well as the ability to present work to both technical and non-technical audiences.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under child care assistance benefit (gender neutral)
  • Flexible working arrangements
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Key Responsibilities:

  • Design, develop, and maintain high-performance Java applications.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Ensure the best possible performance, quality, and responsiveness of applications.
  • Identify and correct bottlenecks and fix bugs.
  • Help maintain code quality, organization, and automation, incl' code reviews and ensure robust technical standards.
  • Develop and maintain web applications using Angular.
  • Manage and optimize containerized applications using Docker, Kubernetes and OpenShift.
  • Design, develop, and maintain Oracle databases.
  • Implement/Maintain CI/CD pipelines using Jenkins/GitHub Actions and Maven/Gradle.
  • Build and deploy applications using standard build tools.
  • Design and implement applications with a focus on observability and supportability.
  • Present work effectively to both technical and non-technical audiences.
  • Required Skills

  • 15+ years of hands-on experience in Java development.
  • Proficiency in Java (17 and above), Spring Framework, JDBC, Web Frameworks, and related technologies.
  • Strong understanding of programming paradigms – Object Oriented, Functional. Familiarity with design patterns.
  • Experience in design and build of enterprise systems - RESTful APIs, API Design concepts and microservices architecture, messaging (e.g Kafka), observability (ELK, Splunk) & security.
  • Version control system using e.g. Git, with advanced branching and merging concepts to support large teams.
  • Excellent problem-solving skills and attention to detail.
  • Familiar with front end technologies in Angular, TypeScript, and JavaScript.
  • Knowledge of Docker and deployment platforms like Kubernetes (or OpenShift Container Platform).
  • Public cloud deployment and design – GCP preferred. IaaS using Terraform
  • Strong SQL and PL/SQL programming skills.
  • Experience with Jenkins/GitHub Actions and Maven/Gradle.
  • Scripting with Bash
  • DevOps mindset with a focus on observability and supportability.
  • High emotional quotient and respect for diverse opinions.
  • Independence, drive, commitment to excellence, high standards of workmanship, and dedication to quality.
  • Proficiency with Test Driven Development and Behaviour Driven Development
  • Strong communication and teamwork skills.
  • Orientation towards writing safe, secure code that avoids/remediates vulnerabilities early in the development cycle.
  • Preferred Qualifications

  • Degree educated in a relevant technical discipline.
  • Additional Responsibilities for Director-Level Role:  

    Technical Leadership

  • Lead the design, development, and implementation of technology solutions th
  • at align with the bank's strategic goals. 
  • Drive innovation through hands-on involvement in the development of new technology platforms and services. 
  • Cloud and AI Integration

  • Oversee the integration of cloud technologies and generative AI into the bank's technology stack. 
  • Ensure the effective use of cloud services and AI tools to enhance operational efficiency and customer experience. 
  • Agile Development

  • Champion the adoption of agile methodologies across the technology department. 
  • Lead agile teams in the iterative development and continuous improvement of technology solutions. 
  • Governance and Compliance

  • Ensure all technology operations adhere to regulatory requirements and industry standards. 
  • Oversee risk management and cybersecurity measures to protect the bank's data and infrastructure. 
  • Team Development and Management

  • Mentor and develop senior technology leaders, fostering a culture of continuous improvement and professional growth. 
  • Build and maintain a high-performing technology team through effective recruitment, training, and retention strategies. 
  • Additional Qualifications:  

    Experience

  • Minimum of 15 years of experience in technology leadership roles, with at least 5 years in a senior executive position. 
  • Proven track record of leading large-scale technology projects and initiatives in the financial services industry. 
  • Education

  • Advanced degree in Computer Science, Information Technology, or a related field. 
  • Skills

  • Strong strategic thinking and problem-solving abilities. 
  • Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. 
  • Hands-on experience with cloud technologies, generative AI, and agile methodologies for developing technology platforms. 
  • How we’ll support you

  • Training and development to help you excel in your career
  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.

    Technology Management Senior Analyst

    Pune, Maharashtra Deutsche Bank

    Posted today

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    Job Description

    Description

    Infrastructure Core Products (ICP) - Global Network Services (GNS) is responsible for the engineering, development, and operation of DB’s Group-wide network for all areas of the Bank. GNS supports all aspects of network infrastructure in over 2500 offices in 50 countries.

    Under the direction of Product Lead, the AVP will work as a facilitator all the communication and collaboration between leadership and team players to ensure successful business outcomes. This individual will in project management and initiatives tracking. In turn, this individual will help lead technical teams and solve technical challenges, thus help achieve timely completion by escalating issues in time along with possible solutions.

    What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

  • Responsible to organise and facilitate key scrum events such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. They ensure these events run smoothly and remain focused on their objective
  • Identify and remove any challenges that hinder the team's progress by highlighting it to the management and proposing solutions
  • Foster a culture of continuous improvement through lessons learned and encourage the team to reflect on their processes
  • Ensure clear and transparent communication between the team and stakeholders, providing insights into the team's performance and progress
  • Conduct 1on 1s with team members and stakeholders as needed. Work with team to resolve any conflicts and work with the individuals on their development
  • Ensure all EPIC/TASK/S-TASK are compliant with Global Deployment JIRA standards and is updated accurately and timely
  • Collaborate with colleagues to achieve the tasks objectives and delivery dates by proactively communicating and highlighting issues and possible risks
  • Your skills and experience

  • Industry experience in the range of 8 to 13 years
  • In depth knowledge and experience of networking technologies with at least one of the following technologies Cisco, F5, Arista, Juniper, McAfee, and Checkpoint
  • Strong understanding of Ethernet, Spanning Tree, TCP/IP, Routing (RIP, EIGRP, OSPF, BGP)
  • Strong understanding of network security concepts
  • Strong ability to lead/minute weekly meetings and provide clear, accurate and consistent project reporting and management
  • Must exhibit leadership qualities without being authoritative
  • Excellent planning and organising skills
  • Excellent analytical skills to evaluate and resolve problems and issues
  • Adaptable to evolving business needs and quickly work on progress
  • Efficient at time management to meet project timelines
  • Strong Stakeholder management ability
  • Good at interpersonal skills and teamwork with an ability to work in virtual global teams in a matrix organization
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.

    Lead II Technology Management

    Chennai, Tamil Nadu Visteon Corporation

    Posted today

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    Job Description

    At Visteon, the work we do is both relevant and recognized—not just by our organization, but by our peers, by industry-leading brands, and by millions of drivers around the world. That’s YOUR work.

    And, as a truly global technology leader in the mobility space, focused on building cross-functional AND cross-cultural teams, we connect you with people who help you grow.

    So here, whatever we do is not a job. It’s a mission. As a multi-billion-dollar leader of disruptive change in the industry, we are shaping the future, while enabling a cleaner environment. No other industry offers more fast-paced change and opportunity. We are in the midst of a mobility revolution that will completely change the way we interact with our vehicles, reduce the number of car accidents and fatalities, and make the world a cleaner place. 

    Visteon is at the epicenter of this mobility revolution.

    Two major trends in the automotive industry – the shift to electric vehicles and vehicles with autonomous safety technologies – have created unique opportunities for Visteon. We are the only automotive provider focused exclusively on cockpit electronics – the fastest-growing segment in the industry.

    Technical Knowledge and Skills
    • Bachelor’s Degree in Engineering or related field in Computer Science or Electronics.
    • At least 4 to 7 years of experience in developing software components in Ethernet and Networking technology for Linux and Android platforms.
    o Good Knowledge in Ethernet and Network features in In-Vehicle Infotainment systems
    o Strong in C, C++, Java programming skills.
    o Working experience in Android AOSP / Linux based infotainment and build environments
    o Development experience in Automotive Ethernet switch. MII and MDI interface configurations such as RGMII, SGMII, 100/1000baseT1 protocols, PCIe and SERDES.
    o Development experience in designing VLANs, L2 Bridges, L3 routing.
    o Development experience in TCP/IP, UDP, Some/ip layers, IPv4, IPv6.
    o Good understanding of Linux and Android network stack.
    o Proficient in capturing analyzing pcap files.
    o Execution experience in Open Alliance TC8 certifications
    • Creative & strong problem-solving capability resulting in good solution to technical complex software defects
    • Strong communication and inter-personal skills

    More Good Reasons to Work for Visteon Focusing on the Future

    Our company strategy focuses on leading the evolution of automotive digital cockpits and safety solutions. This strategy is driven by constant innovation, and you will support our efforts through your role. We are recognized across the industry for innovation. We have a strong book of business that is expected to drive future growth, along with a customer base that includes almost every automotive manufacturer in the world.

    Company Culture

    Working at Visteon is a journey in which our employees can develop their strengths and advance their careers while making a difference globally. Join us and help change the world and how we interact with our vehicles. Visteon is where the best technical talent creates the future. Learn more about our culture

    About Visteon

    Visteon is a global technology company serving the mobility industry, dedicated to creating a more enjoyable, connected and safe driving experience. The company’s platforms leverage proven, scalable hardware and software solutions that enable the digital, electric, and autonomous evolution of our global automotive customers. Visteon products align with key industry trends and include digital instrument clusters, displays, Android-based infotainment systems, domain controllers, advanced driver assistance systems and battery management systems. The company is headquartered in Van Buren Township, Michigan, and has approximately 10,000 employees at more than 40 facilities in 18 countries. Visteon reported sales of approximately $2.8 billion and booked $5.1 billion of new business in 2021.Learn more at .

    This advertiser has chosen not to accept applicants from your region.

    Technology Management Senior Analyst

    Karnataka, Karnataka Deutsche Bank

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    Job Description

    Description

    The Channels Global Applications Team within DWS Asset Management Technology is aiming to recruit a Senior Engineer . This role is ideal for an experienced Software Developer who is seeking a challenging and rewarding engagement, with the potential to grow both their career and their understanding of many applications and technologies.

    In DWS Asset Management, many applications are used to support the Sales and Marketing divisions. Each application must comply with Asset Management application governance, policy, and procedures.

  • At DWS, we’re capturing the opportunities of tomorrow. You can be part of a leading, client-committed, global Asset Manager, making an impact on individuals, communities, and the world.
  • Join us on our journey, and you can shape our transformation by working side by side with industry thought-leaders and gaining new and diverse perspectives. You can share ideas and be yourself, whilst driving innovative and sustainable solutions that influence markets and behaviors for the better.
  • Every day brings the opportunity to discover a new now, and here at DWS, you’ll be supported as you overcome challenges and reach your ambitions. This is your chance to lead an extraordinary career and invest in your future.
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

    This specific role is to act as a Senior Engineer reporting to the Global Applications Product Manager. The main objective of the Senior Engineer is to support the DWS Sales and Marketing divisions in building a holistic Sales Data Warehouse function, including the management of related controls as well as other infrastructure artifacts.

    You will be asked to develop and enhance batch processes to take in various data feeds to apply updates to the Sales Data Warehouse. This will involve extensive knowledge and experience with Control-M batch scheduling, UNIX batch scripting, Informatica ETL development, MSSQL stored procedure development, MSSQL database management, DOS batch scripting, and ASP.NET development .

    As a Senior Engineer you will:

  • Support the development, implementation, maintenance and continuous improvement of the DWS Global Applications framework, in particular the approach to fulfil regulatory requirements and define process criticality.
  • Identification of process weaknesses and process improvements aimed to address such weaknesses, test the hypothesis on a selected range of processes
  • Detail requirements for the design and implementation of the application framework to ensure consistency with process management activities.
  • Prepare insights for the organization (divisional COOs, Executive and Supervisory Board) on potential for improvement and improvement initiatives to launch.
  • Your skills and experience

  • University degree – ideally in Computer Science, Software Engineering, or equivalent
  • At least 5 years’ experience in banking and/or asset management, preferrable in Software Development, System Architecture, System Analysis, and Production Support related activities
  • Solid domain knowledge in the Asset Management / Banking industry, with respect to regulatory frameworks and industry standards
  • Excellent communication skills to effectively communicate with internal and external stakeholders (to Senior Management / Regulators)
  • Process modeling experience or other BPM / Operational excellence certification are considered a plus.
  • Direct and/or indirect experience in operational risk management or controls management in either 1st or 2nd Line of Defense are considered a plus
  • Proficient in MS PowerPoint, Excel, and Word, experience with a Business Process Management Tool is considered a plus
  • Strong written and verbal communication skills in English
  • Working knowledge of JIRA and Confluence tools
  • MSSQL – creating SQL scripts and stored procedures
  • Wintel - DOS scripting, SFTP connectivity concepts, and PuTTY
  • Unix - scripting, SFTP connectivity concepts, account/group setup/permissions concepts, file system concepts
  • Informatica / ETL tools
  • Control-M job scheduling
  • ASP.NET framework/core knowledge
  • Networking – Basic Networking knowledge: IP addresses, IP subnets, NATing
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.

    Lead II Technology Management

    Bengaluru, Karnataka Visteon Corporation

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    At Visteon, the work we do is both relevant and recognized—not just by our organization, but by our peers, by industry-leading brands, and by millions of drivers around the world. That’s YOUR work.

    And, as a truly global technology leader in the mobility space, focused on building cross-functional AND cross-cultural teams, we connect you with people who help you grow.

    So here, whatever we do is not a job. It’s a mission. As a multi-billion-dollar leader of disruptive change in the industry, we are shaping the future, while enabling a cleaner environment. No other industry offers more fast-paced change and opportunity. We are in the midst of a mobility revolution that will completely change the way we interact with our vehicles, reduce the number of car accidents and fatalities, and make the world a cleaner place. 

    Visteon is at the epicenter of this mobility revolution.

    Two major trends in the automotive industry – the shift to electric vehicles and vehicles with autonomous safety technologies – have created unique opportunities for Visteon. We are the only automotive provider focused exclusively on cockpit electronics – the fastest-growing segment in the industry.

    Technical Knowledge and Skills
    • Bachelor’s Degree in Engineering or related field in Computer Science or Electronics.
    • At least 4 to 7 years of experience in developing software components in Ethernet and Networking technology for Linux and Android platforms.
    o Good Knowledge in Ethernet and Network features in In-Vehicle Infotainment systems
    o Strong in C, C++, Java programming skills.
    o Working experience in Android AOSP / Linux based infotainment and build environments
    o Development experience in Automotive Ethernet switch. MII and MDI interface configurations such as RGMII, SGMII, 100/1000baseT1 protocols, PCIe and SERDES.
    o Development experience in designing VLANs, L2 Bridges, L3 routing.
    o Development experience in TCP/IP, UDP, Some/ip layers, IPv4, IPv6.
    o Good understanding of Linux and Android network stack.
    o Proficient in capturing analyzing pcap files.
    o Execution experience in Open Alliance TC8 certifications
    • Creative & strong problem-solving capability resulting in good solution to technical complex software defects
    • Strong communication and inter-personal skills

    More Good Reasons to Work for Visteon Focusing on the Future

    Our company strategy focuses on leading the evolution of automotive digital cockpits and safety solutions. This strategy is driven by constant innovation, and you will support our efforts through your role. We are recognized across the industry for innovation. We have a strong book of business that is expected to drive future growth, along with a customer base that includes almost every automotive manufacturer in the world.

    Company Culture

    Working at Visteon is a journey in which our employees can develop their strengths and advance their careers while making a difference globally. Join us and help change the world and how we interact with our vehicles. Visteon is where the best technical talent creates the future. Learn more about our culture

    About Visteon

    Visteon is a global technology company serving the mobility industry, dedicated to creating a more enjoyable, connected and safe driving experience. The company’s platforms leverage proven, scalable hardware and software solutions that enable the digital, electric, and autonomous evolution of our global automotive customers. Visteon products align with key industry trends and include digital instrument clusters, displays, Android-based infotainment systems, domain controllers, advanced driver assistance systems and battery management systems. The company is headquartered in Van Buren Township, Michigan, and has approximately 10,000 employees at more than 40 facilities in 18 countries. Visteon reported sales of approximately $2.8 billion and booked $5.1 billion of new business in 2021.Learn more at .

    This advertiser has chosen not to accept applicants from your region.

    Information Technology Service Management Manager

    Bengaluru, Karnataka Trianz

    Posted 10 days ago

    Job Viewed

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    Job Description

    About Trianz


    Trianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. The company has developed a disruptive “IP Led Transformations” vision, strategy, and business model over the past 3 years. Some of the company’s IP was recently acquired by AWS and its overall business model has taken off sharply in 2024.

    Trianz is led by Sri Manchala, a former Special Forces officer from the Indian Army and author of Crossing the Digital Faultline , and a team of veterans from well-known firms such as McKinsey, Deloitte, HCL, KPMG, Wipro, Microsoft, Tata, AWS, GE, etc.

    Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed adoption of the Cloud, Data, Analytics & Insights AI.

    Specifically, Trianz platforms are changing the way companies approach transformations in various disciplines:

    • Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP; and manage them efficiently from a single pane of glass. Visit for more
    • Avrio ‘Data to AI’ Platform: Built on the concept of ‘federated or distributed data’, Avrio revolutionizes how users access data anywhere in their company’s ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit for more
    • Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit for more

    Since the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success and recognition.

    Some of Trianz built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platforms

    Most recently, Trianz and AWS have signed an SCA (Strategic Collaboration Agreement) to work on joint solutions for the cloud; AWS will buy Concierto licences in bulk for AWS partners to use for migrations, and recommend Concierto to their MSPs. Further, AWS Professional Services and Trianz have signed an agreement for joint solutioning and customer delivery. Read more here: Trianz enters into a Strategic Collaboration Agreement with AWS to Revolutionize Cloud Adoption and Management (yahoo.com)


    Given all this, Trianz is experiencing a significant demand for its SW platforms and consequent growth. To support this growth, Trianz has recently raised private equity capital to scale the company over the next several years (Trianz Announces Strategic Growth Capital Investment by Capital Square Partners (prnewswire.com ). It is now bolstering its senior and mid-level leadership with top talent across GTM, Engineering, Services, and Partnership organizations. We are seeking leaders driven by our purpose - to help customers accelerate digital transformations and build the next generation software and services organization.


    We are seeking a seasoned ITSM Architect with deep experience in designing and implementing complex infrastructure solutions across on-premises, cloud, and hybrid environments. This role requires a unique blend of technical expertise, leadership capabilities, and client-facing experience . The ideal candidate will drive architecture strategy, lead infrastructure modernization efforts, and serve as a trusted advisor in enterprise monitoring, service management, and AIOps.


    Key Responsibilities:

    Architecture & Design

    • Design and architect end-to-end infrastructure solutions for managed services across on-prem, cloud, and hybrid ecosystems.
    • Develop and maintain technical blueprints and reference architectures for scalable infrastructure delivery.
    • Define service catalogs, SLAs, and operational procedures for managed services offerings.
    • Create disaster recovery (DR) and business continuity (BCP) strategies tailored to client environments.
    • Design and present AIOps strategies to clients, focusing on proactive monitoring and intelligent operations.
    • Act as a trusted advisor in areas of Enterprise Service Management, Monitoring, and Automation.

    Technical Leadership

    • Lead infrastructure assessments, technical due diligence, and modernization audits.
    • Provide technical guidance for infrastructure transformation and cloud migration initiatives.
    • Collaborate with cross-functional teams to implement automated provisioning and configuration management solutions.
    • Oversee the integration of monitoring, alerting, and performance optimization tools.

    Service Management & Operations

    • Implement ITIL-based service management processes and best practices.
    • Design and document operational runbooks and build knowledge management systems.
    • Define and manage incident, problem, and change management workflows.
    • Establish KPIs and service level objectives (SLOs) for infrastructure operations.

    Client Engagement & Pre-Sales Support

    • Serve as the technical SME in client presentations, workshops, and consultations.
    • Conduct solution demonstrations and technical deep dives with stakeholders.
    • Provide ongoing architecture reviews and optimization recommendations.
    • Collaborate with sales and solutioning teams to support pre-sales and proposal development.


    Required Qualifications:

    Technical Expertise

    • 15+ years of experience in enterprise IT infrastructure architecture and management.
    • Deep knowledge of virtualization platforms: VMware vSphere, Hyper-V, KVM.
    • Strong experience with cloud platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP).
    • Proficient in storage technologies: SAN, NAS, and cloud-native storage.
    • Strong expertise in backup & DR solutions: Veeam, Commvault, Azure Backup, etc.
    • Solid understanding of network infrastructure: routing, switching, firewalls, load balancers.
    • Experience in database administration: SQL Server, Oracle, MySQL, PostgreSQL.
    • Hands-on with monitoring tools: SCOM, Nagios, Datadog, New Relic, etc.
    • Familiarity with endpoint management tools like SCCM, Intune, or equivalent.

    Service Management

    • ITIL Foundation certification is required; ITIL Expert/Master preferred.
    • Experience implementing and managing ITSM tools such as ServiceNow, BMC Remedy, Jira Service Management.
    • Understanding of cloud operations and DevOps methodologies.
    • Familiarity with automation and orchestration tools: Terraform, Ansible, PowerShell, etc.
    This advertiser has chosen not to accept applicants from your region.
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    Information Technology Service Management Manager

    Bengaluru, Karnataka Trianz

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    About Trianz

    Trianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. The company has developed a disruptive “IP Led Transformations” vision, strategy, and business model over the past 3 years. Some of the company’s IP was recently acquired by AWS and its overall business model has taken off sharply in 2024.

    Trianz is led by Sri Manchala, a former Special Forces officer from the Indian Army and author of Crossing the Digital Faultline, and a team of veterans from well-known firms such as McKinsey, Deloitte, HCL, KPMG, Wipro, Microsoft, Tata, AWS, GE, etc.

    Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed adoption of the Cloud, Data, Analytics & Insights AI.

    Specifically, Trianz platforms are changing the way companies approach transformations in various disciplines:

    • Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP; and manage them efficiently from a single pane of glass. Visit for more
    • Avrio ‘Data to AI’ Platform:Built on the concept of ‘federated or distributed data’, Avrio revolutionizes how users access data anywhere in their company’s ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit for more
    • Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit more

    Since the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success and recognition.

    Some of Trianz built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platforms

    Most recently, Trianz and AWS have signed an SCA (Strategic Collaboration Agreement) to work on joint solutions for the cloud; AWS will buy Concierto licences in bulk for AWS partners to use for migrations, and recommend Concierto to their MSPs. Further, AWS Professional Services and Trianz have signed an agreement for joint solutioning and customer delivery. Read more here: Trianz enters into a Strategic Collaboration Agreement with AWS to Revolutionize Cloud Adoption and Management (yahoo.com)

    Given all this, Trianz is experiencing a significant demand for its SW platforms and consequent growth. To support this growth, Trianz has recently raised private equity capital to scale the company over the next several years (Trianz Announces Strategic Growth Capital Investment by Capital Square Partners (prnewswire.com). It is now bolstering its senior and mid-level leadership with top talent across GTM, Engineering, Services, and Partnership organizations. We are seeking leaders driven by our purpose - to help customers accelerate digital transformations and build the next generation software and services organization.

    We are seeking a seasoned ITSM Architect with deep experience in designing and implementing complex infrastructure solutions across on-premises, cloud, and hybrid environments. This role requires a unique blend of technical expertise, leadership capabilities, and client-facing experience. The ideal candidate will drive architecture strategy, lead infrastructure modernization efforts, and serve as a trusted advisor in enterprise monitoring, service management, and AIOps.

    Key Responsibilities:

    Architecture & Design

    • Design and architect end-to-end infrastructure solutions for managed services across on-prem, cloud, and hybrid ecosystems.
    • Develop and maintain technical blueprints and reference architectures for scalable infrastructure delivery.
    • Define service catalogs, SLAs, and operational procedures for managed services offerings.
    • Create disaster recovery (DR) and business continuity (BCP) strategies tailored to client environments.
    • Design and present AIOps strategies to clients, focusing on proactive monitoring and intelligent operations.
    • Act as a trusted advisor in areas of Enterprise Service Management, Monitoring, and Automation.

    Technical Leadership

    • Lead infrastructure assessments, technical due diligence, and modernization audits.
    • Provide technical guidance for infrastructure transformation and cloud migration initiatives.
    • Collaborate with cross-functional teams to implement automated provisioning and configuration management solutions.
    • Oversee the integration of monitoring, alerting, and performance optimization tools.

    Service Management & Operations

    • Implement ITIL-based service management processes and best practices.
    • Design and document operational runbooks and build knowledge management systems.
    • Define and manage incident, problem, and change management workflows.
    • Establish KPIs and service level objectives (SLOs) for infrastructure operations.

    Client Engagement & Pre-Sales Support

    • Serve as the technical SME in client presentations, workshops, and consultations.
    • Conduct solution demonstrations and technical deep dives with stakeholders.
    • Provide ongoing architecture reviews and optimization recommendations.
    • Collaborate with sales and solutioning teams to support pre-sales and proposal development.

    Required Qualifications:

    Technical Expertise

    • 15+ years of experience in enterprise IT infrastructure architecture and management.
    • Deep knowledge of virtualization platforms: VMware vSphere, Hyper-V, KVM.
    • Strong experience with cloud platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP).
    • Proficient in storage technologies: SAN, NAS, and cloud-native storage.
    • Strong expertise in backup & DR solutions: Veeam, Commvault, Azure Backup, etc.
    • Solid understanding of network infrastructure: routing, switching, firewalls, load balancers.
    • Experience in database administration: SQL Server, Oracle, MySQL, PostgreSQL.
    • Hands-on with monitoring tools: SCOM, Nagios, Datadog, New Relic, etc.
    • Familiarity with endpoint management tools like SCCM, Intune, or equivalent.

    Service Management

    • ITIL Foundation certification is required; ITIL Expert/Master preferred.
    • Experience implementing and managing ITSM tools such as ServiceNow, BMC Remedy, Jira Service Management.
    • Understanding of cloud operations and DevOps methodologies.
    • Familiarity with automation and orchestration tools: Terraform, Ansible, PowerShell, etc.
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    Information technology service management manager

    Bengaluru, Karnataka Trianz

    Posted today

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    Job Description

    About TrianzTrianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. The company has developed a disruptive “IP Led Transformations” vision, strategy, and business model over the past 3 years. Some of the company’s IP was recently acquired by AWS and its overall business model has taken off sharply in 2024.Trianz is led by Sri Manchala, a former Special Forces officer from the Indian Army and author of Crossing the Digital Faultline, and a team of veterans from well-known firms such as Mc Kinsey, Deloitte, HCL, KPMG, Wipro, Microsoft, Tata, AWS, GE, etc.Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed adoption of the Cloud, Data, Analytics & Insights AI.Specifically, Trianz platforms are changing the way companies approach transformations in various disciplines:Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code Saa S platform, Concierto allows teams to migrate to AWS, Azure and GCP; and manage them efficiently from a single pane of glass. Visit for moreAvrio ‘Data to AI’ Platform:Built on the concept of ‘federated or distributed data’, Avrio revolutionizes how users access data anywhere in their company’s ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit for morePulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit moreSince the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success and recognition.Some of Trianz built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platformsMost recently, Trianz and AWS have signed an SCA (Strategic Collaboration Agreement) to work on joint solutions for the cloud; AWS will buy Concierto licences in bulk for AWS partners to use for migrations, and recommend Concierto to their MSPs. Further, AWS Professional Services and Trianz have signed an agreement for joint solutioning and customer delivery. Read more here: Trianz enters into a Strategic Collaboration Agreement with AWS to Revolutionize Cloud Adoption and Management (yahoo.com)Given all this, Trianz is experiencing a significant demand for its SW platforms and consequent growth. To support this growth, Trianz has recently raised private equity capital to scale the company over the next several years (Trianz Announces Strategic Growth Capital Investment by Capital Square Partners (prnewswire.com). It is now bolstering its senior and mid-level leadership with top talent across GTM, Engineering, Services, and Partnership organizations. We are seeking leaders driven by our purpose - to help customers accelerate digital transformations and build the next generation software and services organization.We are seeking a seasoned ITSM Architect with deep experience in designing and implementing complex infrastructure solutions across on-premises, cloud, and hybrid environments. This role requires a unique blend of technical expertise, leadership capabilities, and client-facing experience. The ideal candidate will drive architecture strategy, lead infrastructure modernization efforts, and serve as a trusted advisor in enterprise monitoring, service management, and AIOps.Key Responsibilities:Architecture & DesignDesign and architect end-to-end infrastructure solutions for managed services across on-prem, cloud, and hybrid ecosystems.Develop and maintain technical blueprints and reference architectures for scalable infrastructure delivery.Define service catalogs, SLAs, and operational procedures for managed services offerings.Create disaster recovery (DR) and business continuity (BCP) strategies tailored to client environments.Design and present AIOps strategies to clients, focusing on proactive monitoring and intelligent operations.Act as a trusted advisor in areas of Enterprise Service Management, Monitoring, and Automation.Technical LeadershipLead infrastructure assessments, technical due diligence, and modernization audits.Provide technical guidance for infrastructure transformation and cloud migration initiatives.Collaborate with cross-functional teams to implement automated provisioning and configuration management solutions.Oversee the integration of monitoring, alerting, and performance optimization tools.Service Management & OperationsImplement ITIL-based service management processes and best practices.Design and document operational runbooks and build knowledge management systems.Define and manage incident, problem, and change management workflows.Establish KPIs and service level objectives (SLOs) for infrastructure operations.Client Engagement & Pre-Sales SupportServe as the technical SME in client presentations, workshops, and consultations.Conduct solution demonstrations and technical deep dives with stakeholders.Provide ongoing architecture reviews and optimization recommendations.Collaborate with sales and solutioning teams to support pre-sales and proposal development.Required Qualifications:Technical Expertise15+ years of experience in enterprise IT infrastructure architecture and management.Deep knowledge of virtualization platforms: VMware v Sphere, Hyper-V, KVM.Strong experience with cloud platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP).Proficient in storage technologies: SAN, NAS, and cloud-native storage.Strong expertise in backup & DR solutions: Veeam, Commvault, Azure Backup, etc.Solid understanding of network infrastructure: routing, switching, firewalls, load balancers.Experience in database administration: SQL Server, Oracle, My SQL, Postgre SQL.Hands-on with monitoring tools: SCOM, Nagios, Datadog, New Relic, etc.Familiarity with endpoint management tools like SCCM, Intune, or equivalent.Service ManagementITIL Foundation certification is required; ITIL Expert/Master preferred.Experience implementing and managing ITSM tools such as Service Now, BMC Remedy, Jira Service Management.Understanding of cloud operations and Dev Ops methodologies.Familiarity with automation and orchestration tools: Terraform, Ansible, Power Shell, etc.

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