1,006 IT Operating Specialist jobs in India
Technical Specialist - Network
Posted 2 days ago
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Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Networking Remote Technical Support Engineer (L3) is a seasoned engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
**Key responsibilities:**
+ Maintains the support process and ensures that requests for support are handled according to the procedures.
+ Identifies and resolves problems following agreed procedures.
+ Carries out agreed maintenance tasks.
+ Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
+ Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
+ Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
+ Prioritizes and diagnoses incidents according to agreed procedures.
+ Investigates causes of incidents and seeks resolution.
+ Escalates unresolved incidents and follows up until incident is resolved.
+ Provides service recovery, following resolution of incidents.
+ Documents and closes resolved incidents according to agreed procedures.
+ Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
+ Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
+ Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
+ Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
+ Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
+ Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
+ Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
+ Creation of knowledge articles in incident diagnosis/resolution and assist with updating as and when required.
+ Upgrades skills and enhances knowledge on latest products and technologies and complete required Certification.
**To thrive in this role, you need to have:**
+ Working knowledge of technical documentation.
+ Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
+ Knowledge of vendor technologies, such as Cisco, Juniper, Aruba, RiverBed etc.
+ Customer service orientated and proactive thinker.
+ Problem solver who is highly driven and self-organized.
+ Great attention to detail.
+ Good analytical and logical thinking.
+ Excellent spoken and written communication skills.
+ Team player with the ability to work well with others and in group with colleagues and stakeholders.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or related field.
+ Professional level certification in different Networking technologies such as (but not limited to) Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
+ Cisco Dev Net certification.
**Required experience:**
+ Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
+ Seasoned experience in technical support to clients.
+ Seasoned experience in diagnosis and troubleshooting.
+ Seasoned experience providing remote support in Networking technologies.
+ Seasoned experience in relevant technology.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Technical Specialist
Posted 2 days ago
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Role: Magnolia CMS Expertise
Location: Chennai
Years of Experience: 8+
Required Skills: Magnolia CMS Expertise, Java and Spring Framework, Dev Ops and Cloud Infrastructure
Job Description:
- Magnolia CMS Expertise - Magnolia's Architecture and its modular Design, JCR (Java Content Repository) implementation, workspaces, versioning, workflow capabilities, Templating and Rendering, Configuration and Customization, Content modelling, Magnolia Apps Framework.
- Java and Spring Framework - Java, J2EE, Spring & Spring Boot for backend development & customization.
- System Integration - RESTful APIs and Microservices, data sources to integrating magnolia to other internal or external systems.
- Web Technologies - HTML, CSS, JavaScript and modern frontend frameworks like Angular, React
- Database knowledge - Proficiency with databases, like MySQL or PostgreSQL for data modelling and management.
Technical Specialist
Posted 5 days ago
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Job Description
GWCC Integration Developer
ROLE RESPONSIBILITIES
- Take ownership of Guidewire ClaimCenter development to implement and adapt to evolving business requirements.
- Collaborate with Business Analysts, Development, and QA teams to scope, size, plan, develop, implement, and support projects within the Claims portfolio.
- Ensure solutions include robust unit and functional testing with a high level of code coverage.
- Oversee the support and maintenance of the ClaimCenter ecosystem, including integrations with Policy, Financial, CRM systems, external bureaus, third-party vendors, and service providers.
- Develop, manage, and maintain comprehensive technical and solution documentation, such as architecture diagrams, sequence diagrams, deployment diagrams, and production runbooks.
- Establish, maintain, and enforce engineering standards for security, secure coding practices, logging, alerting, build processes, deployment pipelines, and system integrations.
TECHNICAL QUALIFICATIONS
- 8+ years of experience in the IT field, including 6+ years in Guidewire ClaimCenter integration development roles.
- Deep expertise in Guidewire APIs, GX Model, and Product Models.
- 4+ years of experience with Scrum or other Agile development methodologies.
- 6+ years of hands-on experience with J2EE, Apache Tomcat, XML, Web Services, and RDBMS (SQL Server preferred).
- Advanced proficiency in XML, GUnit, Jenkins, Git/Subversion/TFS, and code quality tools such as SonarQube and Netsparker.
- Strong working knowledge of application servers like Apache Tomcat or similar platforms.
- Proficient in Java and GOSU programming with solid object-oriented design and development (OODD) fundamentals.
- Extensive experience developing batch processes, message queues, and event messaging within Guidewire ClaimCenter.
- Hands-on expertise in product migrations and conversions by building migration utilities leveraging ClaimCenter APIs.
- Proven experience with DevSecOps practices, including establishing and managing CI/CD pipelines for Claims builds and deployments.
GENERAL QUALIFICATIONS
- In-depth experience in the Property and Casualty (P&C) insurance domain, with a preference for commercial insurance.
- Strong problem-solving skills and a demonstrated ability to manage resource planning, portfolio planning, and budgeting effectively.
- Good written and verbal communication skills.
EDUCATION REQUIREMENTS
- Bachelor or master’s degree in Computer Science, Information Systems, or related field.
- Guidewire ClaimCenter Certification is highly preferred.
Technical Specialist
Posted 5 days ago
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Job Description
OIC Consultant
8 years of experience in Enterprise Integration including hands-on experience in Oracle Integration Cloud, Oracle Fusion Middleware (SOA Suite & OSB) is required
• Experience working in iPaaS platform or AWS Cloud environments is preferred
• Solid understanding of Integration architecture, design patterns, best practices for Integration solutions on-premises, Cloud & hybrid environments
• Clear understanding of developing secure Integration solutions is required
• Understanding of canonical models like AIA, OAGIS, B2MML preferred
• Understanding of UML and Logical modeling required
• Well versed in Enterprise Application Integration (EAI) / API concepts and other key Integration technologies including XML, SOAP, XSD, WSDL, REST API, JSON, JAX RS, Adapters – JDBC, FTP and JMS
• Hands on experience in other key Integration platforms (e.g. API Management, Managed File Transfer, Data Virtualization, etc.,)
• Familiarity with Web APIs is a plus
• Excellent problem solving and analytical capabilities
• Experience working with outsourced service providers
• Biotech / Life Sciences experience is a plus.
• Experience with Agile methodologies and Continuous Integration Continuous Deployment (CICD) processes is a plus.
• Knowledge of GxP process is a plus
• Knowledge of Java, Python, NodeJS is a plus
• Familiarity with SAFe is a plus
Technical Specialist
Posted 5 days ago
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Job Description
ROLE RESPONSIBILITIES
- Develop, test and validate PowerShell scripts as part of automation workflows and maintain in source control for change management.
- Create and Maintain a Dynamic Inventory of all JAMS Scheduler Jobs.
- Create and maintain a JAMS incident tracker for logging dates and times of all warnings and errors from JAMS Scheduler Jobs as well as escalation and fix details.
- Update Job properties (Schedules, Source Code etc.) as directed by Job owners.
- Proactively review and monitor the health of all JAMS Jobs i.e. daily reviewing output of all jobs.
- Review job failures and take corrective action where possible or escalate to Job owner as necessary.
- Log Service Desk ticket (incident) for all JAMS Scheduler Job failures, provide resolution in collaboration with job owner and maintain incident resolution log knowledge base.
- Installation of JAMS Client tools, JAMS software updates andor reporting tools.
- Liaise with JAMS account representative and Sompo procurement in relation to JAMS Scheduler annual support License renewals.
- Participate in IT projects, responsible for development of automation workflows outlined in the Project Plan and directed by the Project Manager, at whatever level of effort or participation has been defined for them.
- Build, administer, monitor and maintain JAMS Enterprise Scheduler and System Center Orchestrator environments.
- Work with Application team members to evaluate automation workflow needs and requirements.
- Develop integrations between infrastructure systems for data analysis and reporting through REST API calls.
- Maintain JAMS platform, standard operating procedures, perform changes, apply patches, and updates as required.
- Prevent, diagnose, troubleshoot, and resolve automation runbook errors.
- Maintain strict change control of the automation infrastructure.
- Continuously identify and report areas of improvement in the automation arena and implement improvements when approved.
- Contribute to on-going research and evaluation of new technologies.
- Responsible for completing other work requirements or tasks that are requested by IT management when necessary to meet the goals and objectives of the department or company.
- Working continuously on a task until completion to ensure business automation workflows remain available 24/7.
- The ability to multitask while ensuring the highest quality of work is maintained.
- Establishing a good working relationship with customers and other IT groups.
- Be able to work independently within established policies and procedures.
- Perform routine tasks unsupervised.
TECHNICAL QUALIFICATIONS
- Excellent technical skills including however not limited to Microsoft Operating systems server including PowerShell scripting, Microsoft SQL Server , Microsoft Azure including Logic Apps, JSON Scripting, REST API.
- Azure or AWS Certification is desirable.
- Experience with System Center Orchestrator 2012 or later preferred.
- Experience with JAMS Enterprise Manager is highly desirable and preferred.
GENERAL QUALIFICATIONS
- Strong background in an Infrastructure environment with a minimum of 5 years’ experience.
- Team orientated with the ability to multitask and prioritize workloads.
- Very strong problem solving and analytical skills and is a systemic thinker with an attention to detail.
- Seeks to expand knowledge and experience and is committed to continuous learning.
Technical Specialist
Posted 5 days ago
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Job Description
· 6+ years of IT experience
· 5 yrs of SQL Server experience
· Experience in writing Tsql'S, Stored Procedure and Complex Queries USING Microsoft SQL Server.
· Troubleshoot and resolve production issues.
· Prior experience working in Insurance domain (Lloyds/London market/Part7).
· Create or update technical documentation.
· Good to have experience in Power BI or any other reporting tool.
· Strong communication skill required in order to speak to the end users for troubleshooting production issues.
· Willing to work in 12:30-9:30 PM shift
Technical Specialist
Posted 5 days ago
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Job Description
Job Summary:
Responsible for designing and developing enterprise level applications. Provide technical guidance to multiple teams on complex business issues, Architectural blueprints and technical leadership.
What you will do:
- A Tech Lead on RPGLE/CLLE is tasked with driving the development and maintenance of applications on the IBM i platform.
- This role requires not only strong technical expertise but also leadership capabilities to guide the team in delivering quality solutions that meet customer needs efficiently and effectively.
- Collaborate with stakeholders to define clear objectives.
- Write high-quality code, ensure code readability, maintainability, and adherence to best practices.
- Develop technical specifications and architecture, design robust technical solutions that align with business needs.
- Collaborate with other team members to review code.
- Optimize existing codebase for performance and scalability.
What you will need to have:
- Strong programming skills in ILE RPG and ILE CL.
- Proficiency in ILE RPG & ILE CL programming.
- Strong skills in code review, debugging, and unit testing.
- Knowledge of SQL and embedded SQL in RPGLE.
- Extensive experience in team leadership.
- Excellent problem-solving abilities with a focus on analytical thinking.
- Proficient in both written and verbal communication to articulate technical concepts.
- Ability to work collaboratively in cross-functional teams and manage stakeholder expectations.
- Familiarity with software development best practices and methodologies.
- Worked on the development and maintenance of the core banking product.
- Participate in requirements gathering and analysis to create technical specifications.
- Design solutions to meet identified problems or customer needs.
- Provide comprehensive walkthroughs, coding, code reviews, unit testing, system testing,
- Mentor junior developers and provide guidance on programming best practices.
- Serve as the primary point-of-contact and take accountability for IBM I (AS400) deliverables.
- Collaborate with the team manager to ensure quality and timely deliveries.
- Exhibit excellent written and verbal communication skills.
- Experience with Aldon CMS tool.
Experience:
- Minimum of 10 to 12 years of experience with IBM I (RPG, RPGLE, CL, CLLE) in development or maintenance projects in current and previous organizations.
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Technical Specialist
Posted 5 days ago
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Job Description
ROLE RESPONSIBILITIES
- Perform hands-on design and development for portal sites.
- Support activities for portal sites with focus on feature-rich design, usability, and site performance.
- Deliver solutions based on requirements and pending schedules.
- Establish and execute traceable unit and integration tests.
- Provide estimates, regarding work effort, for assigned projects.
- Understand and apply industry practices, architectural standards, and department policies / procedures relating to work assignments.
- Help troubleshoot and resolve technical issues as they arise.
TECHNICAL QUALIFICATIONS
- Experience delivering customer-facing enterprise-level solutions from start to finish.
- At least 3+ years of advanced development experience utilizing React and related technologies.
- Ability to translate business requirements into technical requirements.
- Experience developing Web UI for complex business applications.
- Required Stack Experience: React, Redux, Typescript, CSS, HTML, Bootstrap, Responsive Design, Media Queries.
- Experience with Ag-Grid and Material UI controls.
- Proven utilization of Web services, including Service/System Integrations.
- Experience with code management tools, automated build setup, and deployment procedures.
GENERAL QUALIFICATIONS
- Personal time-management skills with an ability to meet individual, and team deadlines.
- Excellent communication, presentation, and organization skills.
- Ability to communicate effectively across multiple IT team disciplines.
- Strong analytical and problem-solving skills.
- Insurance industry experience is considered a plus.
EDUCATION REQUIREMENTS
- Bachelor's Degree in Computer Information Science, Engineering, or a related field (or equivalent experience).
Technical Specialist
Posted 19 days ago
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Job Description
Dear Candidate,
Greetings from HCL Tech!
We are hiring React ChartJS 2
Experience : 5-10years
Notice Period : Immediate Joiner is Preffered.
Location:
Remote (may be Hybrid later, demand basis – client locatio
Pref. Bengaluru and ok for PAN India if the talent is good with right match.
Skill Stack:
- React JS with API as Mandate
- Chart.js, D3.js, React ChartJS 2, and Recharts
- HTML5, CSS3 (Sass), and modern JavaScript (ES6+)
UI Designing skills (70%), Coding (30%) – React, API and Chart (worst case for no profiles, we can filter Chart out – but with minimum knowledge and good designing skills is must)
Key Responsibilities & Qualifications:
• Drive creativity and innovation in designing and implementing frontend solutions that captivate users and elevate product experiences.
• Lead the creation of innovative, user-focused frontend designs that captivate and delight users.
• Build and optimize responsive, accessible, and high-performance user interfaces using React, HTML5, CSS3 (Sass), and modern JavaScript (ES6+).
• Develop interactive, insightful dashboards and data visualizations leveraging libraries such as Chart.js, D3.js, React ChartJS 2, and Recharts to effectively communicate data.
• Lead the cleanup, refactoring, and upgrade of an existing React-based UI built on the CoreUI React Admin Template.
• Collaborate closely with backend and DevOps teams to integrate frontend components with NodeJS services and support containerized environments using Docker.
• Utilize strong Linux skills to assist in development, debugging, and deployment processes within Linux-based environments.
• Implement best practices in version control using GitHub and enhance development efficiency through AI-assisted coding tools such as GitHub Copilot.
• Participate in CI/CD workflows using Jenkins to ensure smooth, automated frontend deployments.
• Stay current with emerging frontend technologies, AI tools, and visualization trends to continuously improve UI quality and innovation.
• Exhibit excellent communication and collaboration skills within a cross-functional team environment.
If interested, kindly revert this mail with the details in the below format along with updated resume
Name
Contact Number
Email ID
Current Location
Preferred Location
Total Experience
Relevant Experience
Current Organisation
Current CTC
Expected CTC
Notice Period
Weekday Slot 3-5pm
Regards
Durga Karunakaran
HCL Technologies Ltd.
System Technical Specialist
Posted 338 days ago
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Job Description
This is a remote position.
The System Technology Specialist / Linux Administration L2 role will report directly to the Support Manager and work closely with support technicians, clinical and application specialists, engineering teams,The System Technology Specialist is responsible for solving problems, sharing technical expertise and product experience. This involves mentoring less experienced team members, as well as providing a practical perspective to product design discussions to ensure our products work well within the various client architectures. Since the System Technology Specialist will be the highest point of escalation within client services, he/she will also be expected to provide requirements for product supportability and maintenance. key responsibilities: Act as the primary escalation point for Level 1 System Support team and drive customer communications and follow-ups until resolution, by respecting set service level agreements. Act a major incident manager during system outages to support Level 1 and perform root cause analysis (RCA’s) for all Major Incidents Participate in software requirements and root cause reviews with engineering as well as design reviews with a particular mindset into the supportability of the software and also provide fixes and/or workarounds to issues found in the field Stay up to date with current development of the product (bug fixes and new features) and situations occurring at client site (ISP) Participate in the creation/update of Knowledge articles used by the Support Team to reduce escalations to L2 Be available for urgent escalations reported by the support team that can occur after your regular work schedule: On Call Rotation Availability (24/7) Participate in any project deemed necessary by the organization Requirements Bachelor's degree in computer science, engineering, or equivalent 3+ years of experience in client-facing roles focused on Technical Support in Medical Software Field Linux OS administration expertise Networking troubleshooting expertise - Cloud Infrastructure Development experience with scripting languages (PHP, Perl, Python, or equivalent) Ability to read code in other high-level languages Highly motivated to excel and committed to continual skills improvement Team oriented with strong communication and interpersonal skills Creative thinker and practical problem solver Benefits Work from home 5 days a week work shift