2,242 IT Operating Specialist jobs in India
Technical Specialist - Network
Bangalore, Karnataka
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Networking Remote Technical Support Engineer (L3) is a seasoned engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
**Key responsibilities:**
+ Maintains the support process and ensures that requests for support are handled according to the procedures.
+ Identifies and resolves problems following agreed procedures.
+ Carries out agreed maintenance tasks.
+ Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
+ Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
+ Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
+ Prioritizes and diagnoses incidents according to agreed procedures.
+ Investigates causes of incidents and seeks resolution.
+ Escalates unresolved incidents and follows up until incident is resolved.
+ Provides service recovery, following resolution of incidents.
+ Documents and closes resolved incidents according to agreed procedures.
+ Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
+ Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
+ Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
+ Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
+ Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
+ Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
+ Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
+ Creation of knowledge articles in incident diagnosis/resolution and assist with updating as and when required.
+ Upgrades skills and enhances knowledge on latest products and technologies and complete required Certification.
**To thrive in this role, you need to have:**
+ Working knowledge of technical documentation.
+ Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
+ Knowledge of vendor technologies, such as Cisco, Juniper, Aruba, RiverBed etc.
+ Customer service orientated and proactive thinker.
+ Problem solver who is highly driven and self-organized.
+ Great attention to detail.
+ Good analytical and logical thinking.
+ Excellent spoken and written communication skills.
+ Team player with the ability to work well with others and in group with colleagues and stakeholders.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or related field.
+ Professional level certification in different Networking technologies such as (but not limited to) Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
+ Cisco Dev Net certification.
**Required experience:**
+ Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
+ Seasoned experience in technical support to clients.
+ Seasoned experience in diagnosis and troubleshooting.
+ Seasoned experience providing remote support in Networking technologies.
+ Seasoned experience in relevant technology.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Networking Remote Technical Support Engineer (L3) is a seasoned engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
**Key responsibilities:**
+ Maintains the support process and ensures that requests for support are handled according to the procedures.
+ Identifies and resolves problems following agreed procedures.
+ Carries out agreed maintenance tasks.
+ Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
+ Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
+ Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
+ Prioritizes and diagnoses incidents according to agreed procedures.
+ Investigates causes of incidents and seeks resolution.
+ Escalates unresolved incidents and follows up until incident is resolved.
+ Provides service recovery, following resolution of incidents.
+ Documents and closes resolved incidents according to agreed procedures.
+ Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
+ Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
+ Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
+ Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
+ Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
+ Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
+ Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
+ Creation of knowledge articles in incident diagnosis/resolution and assist with updating as and when required.
+ Upgrades skills and enhances knowledge on latest products and technologies and complete required Certification.
**To thrive in this role, you need to have:**
+ Working knowledge of technical documentation.
+ Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
+ Knowledge of vendor technologies, such as Cisco, Juniper, Aruba, RiverBed etc.
+ Customer service orientated and proactive thinker.
+ Problem solver who is highly driven and self-organized.
+ Great attention to detail.
+ Good analytical and logical thinking.
+ Excellent spoken and written communication skills.
+ Team player with the ability to work well with others and in group with colleagues and stakeholders.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or related field.
+ Professional level certification in different Networking technologies such as (but not limited to) Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
+ Cisco Dev Net certification.
**Required experience:**
+ Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
+ Seasoned experience in technical support to clients.
+ Seasoned experience in diagnosis and troubleshooting.
+ Seasoned experience providing remote support in Networking technologies.
+ Seasoned experience in relevant technology.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
0
Technical Specialist - Network
Bengaluru, Karnataka
Confidential
Posted today
Job Viewed
Job Description
Role Responsibilities:
- Monitor and investigate system logs for issues across Windows, VMware, and HyperV
- Troubleshoot and resolve issues using knowledge base documentation and validate outcomes
- Escalate unresolved or complex issues to L3 SMEs and coordinate with third-party vendors
- Maintain ticket documentation, ensure SLA compliance, and provide shift handover reports
Job Requirements:
- Bachelor's degree in Engineering or Science
- OS 201, Windows Server Admin, or VMware-201 certification (preferred)
- Experience in system troubleshooting, patching, and virtualization
- Strong scripting skills to automate monitoring and performance tasks
Skills Required
VMware, Windows Server Administration, Antivirus Management
This advertiser has chosen not to accept applicants from your region.
1
Technical Specialist - Network
Bengaluru, Karnataka
NTT
Posted today
Job Viewed
Job Description
JOB DESCRIPTION
The Networking Remote Technical Support Engineer (L3) is a seasoned engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.Key responsibilities:Maintains the support process and ensures that requests for support are handled according to the procedures. Identifies and resolves problems following agreed procedures. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follows up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Maintains secure, accurate, complete, and current configuration on configuration items (CIs). Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Creation of knowledge articles in incident diagnosis/resolution and assist with updating as and when required. Upgrades skills and enhances knowledge on latest products and technologies and complete required Certification. To thrive in this role, you need to have: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, Juniper, Aruba, RiverBed etc. Customer service orientated and proactive thinker. Problem solver who is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Networking technologies such as (but not limited to) Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc. Cisco Dev Net certification. Required experience: Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. Seasoned experience in technical support to clients. Seasoned experience in diagnosis and troubleshooting. Seasoned experience providing remote support in Networking technologies. Seasoned experience in relevant technology.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The Networking Remote Technical Support Engineer (L3) is a seasoned engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.Key responsibilities:
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
2
Technical Specialist
Mumbai, Maharashtra
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.
This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Advanced Troubleshooting: Resolve complex network issues that L1 and L2 engineers cannot handle, using deep knowledge of SD-WAN technologies and protocols.
+ Network Design and Architecture: Design and implement advanced network architectures, ensuring scalability, reliability, and security.
+ Performance Optimization: Analyze network performance data to identify bottlenecks and optimize the network for better performance and efficiency.
+ Security Management: Implement and manage advanced security measures within the SD-WAN environment, including firewalls, VPNs, and intrusion detection systems.
+ Policy Management: Develop and enforce network policies, including QoS (Quality of Service) and traffic management policies.
+ Collaboration and Leadership: Work closely with other IT teams, provide guidance to L1 and L2 engineers, and lead network projects.
+ Vendor Management: Coordinate with SD-WAN vendors for support, updates, and new implementations.
+ Documentation and Reporting: Maintain detailed documentation of network configurations, changes, and performance reports.
+ These responsibilities ensure that the SD-WAN infrastructure is robust, secure, and capable of meeting the demands of modern network environments.
+ Inventory , SOP creation, Diagram Inventory and Audit and compliance
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.
This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Advanced Troubleshooting: Resolve complex network issues that L1 and L2 engineers cannot handle, using deep knowledge of SD-WAN technologies and protocols.
+ Network Design and Architecture: Design and implement advanced network architectures, ensuring scalability, reliability, and security.
+ Performance Optimization: Analyze network performance data to identify bottlenecks and optimize the network for better performance and efficiency.
+ Security Management: Implement and manage advanced security measures within the SD-WAN environment, including firewalls, VPNs, and intrusion detection systems.
+ Policy Management: Develop and enforce network policies, including QoS (Quality of Service) and traffic management policies.
+ Collaboration and Leadership: Work closely with other IT teams, provide guidance to L1 and L2 engineers, and lead network projects.
+ Vendor Management: Coordinate with SD-WAN vendors for support, updates, and new implementations.
+ Documentation and Reporting: Maintain detailed documentation of network configurations, changes, and performance reports.
+ These responsibilities ensure that the SD-WAN infrastructure is robust, secure, and capable of meeting the demands of modern network environments.
+ Inventory , SOP creation, Diagram Inventory and Audit and compliance
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
3
Technical Specialist
Bengaluru, Karnataka
Birlasoft
Posted 2 days ago
Job Viewed
Job Description
Fiserv – DocPlus
Job Description
- Serve as a subject matter expert for banking application or similar customer communicator management product to design and create letters/correspondence.
- Knowledge of basic JavaScript, XML, Library files, Variables, SQL with the familiarity in programming skills and Jira/Service-Now.
- Interact with business users to understand new business requirements and enhancement requests.
- Excellent analytical and problem-solving abilities, with a proactive approach to identifying and resolving technical issues.
- Excellent communication skills, both written and verbal, able to communicate tactfully and effectively with business users and team members.
- Need to work with the QA team to get the sign-off.
- Responsible to write unit test cases of business requirement.
- Should have ability to create a release document and prepare user manuals.
Required Technical Skills:
- Overall 6-8 years of experience in IT industry.
- Minimum of 4-5 years of experience in banking systems and/or operations, with a focus on Fiserv core banking systems.
- Experience in design and/or development with .NET technologies like, C#, JScript, and SQL Server.
- Expertise in JavaScript.
- Experience in writing SQL queries in DB2 database, Jira and Service-Now.
- Understanding of Agile methodologies.
- Good hands-on experience in version control (Git commands) and Bitbucket (edit/stage/commit process in branches, pull requests etc. ).
It would be beneficial to have experience with
- Fiserv core banking applications - DocPlus for Signature (Prism Software).
This advertiser has chosen not to accept applicants from your region.
4
Technical Specialist
Hyderabad, Andhra Pradesh
Kidde Global Solutions
Posted 2 days ago
Job Viewed
Job Description
JOB RESPONSIBILITIES:
An energetic person who is capable of leading Validation and Systems testing of New product development and/or sustaining programs. Deliver the product with quality.
- QA Engineer supporting the continued design, development, and quality delivery of firmware & software applications for the Fire Team .
- Knowledge on Fire Domain is must. Candidate must have experience with Testing/ Commissioning /Technically supporting Fire Panels and devices.
- Basic knowledge on Hardware Simulators
- Good at manual and automated test execution in embedded and software systems. Good understanding of SDLC, defect life cycle
- Experience in understanding requirements traceability matrix & and validate system interface at consumer level
- Experience in automation testing and hands-on in developing automation framework
- Experience in testing different communication protocols such as CID, SIA, TAP, CMS, I2C, SPI, RS232, RS485, TCP/IP, BACnet, Modbus etc.
- Good Working knowledge of Test Management Tools Ex. HPQC/IBM/Jira
- Good experiences in Performing Regression Testing to verify and uncover new errors in legacy code after changes have been made
- Create Manual test cases/automation test scripts, Document and Execute the test cases that conform to the technical and functional specifications for firmware and Software applications
- Document and present test results as per the QA policies and procedures
- Contributes ideas on product and process improvements. Participates in design review sessions
- Implements appropriate automation technologies to meet the short- and long-term goals of the company including test frameworks
- Adhere to the Automation Framework for Fire domain products and enhancements
EDUCATION PREFERRED:
BE/ME or B.Tech./M.Tech. in Electronics/Communication/Electrical Engineering
EXPERIENCE PREFERRED:
Minimum 10 years software quality assurance experience required as below:
- Essential Competencies:
- Experience in Embedded Software Quality Assurance SQA.
- Experience in System Testing from End to End.
- Experience in Cloud based Connected Solutions is value add.
- Experience in testing different communication protocols such as, I2C, SPI, RS232, RS485, TCP/IP, BACnet, Modbus etc.
- Cross-platform embedded QA experience with Microcontrollers and tool chains.
- Understanding of functional and non-functional requirements.
- Experience utilizing Agile Software Process Techniques
- Relentless root cause/troubleshooting experience.
- Desirable Competencies:
- Involved in different phases of product development life cycle, including requirements gathering, backlog grooming, risk analysis, planning, scheduling, test strategy, test environment, test execution, defect management, test reporting, deployment support and production issue analysis support.
- Experience in embedded software quality assurance for Fire applications from concept through to production.
- Working knowledge on IBM Rational Tool chain; DNG, RTC, RQM or HPQC or Jira
- Knowledge of Hardware related testing
- Knowledge of end to end test Management process including Python scripting
- Knowledge of IoT or data analytics
OTHER COMPETENCIES:
- Candidate must conduct business in an ethical manner, self-motivated, detail-oriented, and able to work independently with little supervision. Know how/where to get answers and overcomes obstacles. Highly driven, strong communicator who is able to understand customer requirements and project goals and is able to balance multiple priorities. Work in a team environment when required and produce results in a timely manner. Possess a positive attitude, show enthusiasm, take pride in the work, be results driven, keen to learn, creative and efficient.
About Kidde Global Solutions (KGS)
Kidde Global Solutions (KGS) is a leading manufacturer of residential and commercial fire and life safety products. With a strong legacy of innovation, we provide advanced solutions to protect people and property from fire and related hazards worldwide. Our products are found in homes and businesses globally, bringing together the most trusted brands in safety and security. By leveraging our expertise and experience, we deliver cutting-edge solutions that ensure safety across various applications worldwide.
This advertiser has chosen not to accept applicants from your region.
5
Technical Specialist
Bengaluru, Karnataka
Nokia
Posted 3 days ago
Job Viewed
Job Description
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Description
As a Technical Support Specialist within Nokia's CDO EICS Networks team, you will play a critical role in managing the lifecycle and performance of our network services, including firewalls, DNS, and secure connectivity for our global offices and partners. Working in a dynamic 24x7 environment, you will troubleshoot complex network issues, coordinate with cross-functional teams, and ensure reliable operation of IT network security services.
Responsibilities
- Provide expert technical support for incident, problem, and change management across IT network technologies.
- Analyze and resolve production network issues while coordinating with cross-functional technical teams.
- Administer service requests and execute network changes for escalated or priority incidents.
- Own incident resolution processes, ensuring timely updates and thorough root cause analysis documentation.
- Design, deploy, and manage advanced firewall and SASE solutions to enhance network security.
- Conduct regular security assessments to maintain compliance with industry standards and propose preventive actions.
- Mentor junior team members and provide technical guidance in network security practices.
- Collaborate with external service providers and OEMs for complex issue resolution and remote implementation support.
Required Skills
You have:
- Bachelor's degree in Telecommunications, Information Technology, Computer Science, or equivalent with
- 10+ years of experience in network services and operation management in complex environments
- Strong knowledge of TCP/IP, VRRP, DNS, ARP, STP, and other networking technologies
- Hands-on experience with FortiGate Firewalls and proxy solutions
- Excellent problem-solving skills with a keen attention to detail
- Proficient in standard routing protocols such as OSPF, ISIS, BGP, and MPLS
- Strong communication and teamwork skills with a focus on customer service
- Understanding of ITIL processes and experience in network monitoring tools
It would be nice if you also had:
- Relevant certifications (e.g., Fortinet NSE, CISSP, CISM)
- Experience with Zscaler SASE solutions and support
- Knowledge of scripting and automation tools for network management
- Familiarity with enterprise WAN, LAN, wireless networking, and virtualization technologies
- Ability to gather requirements and document technical processes
- Ability to learn Nokia Router product knowledge and CLI quickly
This advertiser has chosen not to accept applicants from your region.
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6
Technical Specialist
Coimbatore, Tamil Nadu
Larsen & Toubro
Posted 4 days ago
Job Viewed
Job Description
Role: Technical Specialist
Location: Coimbatore
Key Responsibilities:
- Perform linear and nonlinear static structural simulations using Ansys Mechanical for Mechanical systems
- Conduct Modal Analysis to determine natural frequencies and mode shapes for critical components.
- Execute Vibration Resistance Analysis (harmonic, random, and response spectrum)
- Carry out Fatigue Life Estimation using stress-life / strain-life approaches for components under cyclic loading.
- Perform Shock analysis to assess component survivability under abrupt dynamic loading conditions.
- Develop and execute Multibody Dynamics (MBD) simulations to model motion and contact interactions between moving components like actuators and linkages.
- Define and apply appropriate material models, boundary conditions, loads, and mesh strategies based on component service conditions (fluid pressure, thermal, mechanical).
- Interface with design, materials, and test teams to correlate simulation results with physical test data.
- Document all simulations in formal engineering reports and support design review presentations.
- Coordinate with Stake holders to obtain approval from approving authorities / Agencies
- Stay up to date with industry standards (API, ASME, ISO) relevant to component design and performance validation.
Required Skills and Qualifications:
- Bachelor's/Master’s in Mechanical Engineering, Aerospace Engineering or related field.
- Minimum 5 years of experience in FEA for mechanical components, preferably in Valves, powertrain, or heavy equipment industries.
- Proven expertise in Ansys Workbench (Mechanical, Implicit/ Explicit Dynamics, Fluent/CFX).
- Strong grasp of failure theories, fatigue mechanics, vibration, and fluid dynamics.
- Hands-on experience with complex assemblies, contact modelling, and convergence management.
- Ability to interpret and correlate FEA results with experimental validation.
- Good technical documentation and communication skills.
Preferred Competencies:
- Understanding of component design and applications (defence)
- Familiarity with Multiphysics simulations (e.g., fluid-structure interaction, thermal-fluid coupling).
- Interpret FEA/CFD results to recommend design changes for improving performance, durability, or manufacturability.
- Programming/scripting knowledge (Python) for simulation automation.
- Familiarity with design tools like Creo for CAD integration into Ansys.
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Technical Specialist
Bengaluru, Karnataka
Birlasoft
Posted today
Job Viewed
Job Description
Fiserv – DocPlus
Job Description
- Serve as a subject matter expert for banking application or similar customer communicator management product to design and create letters/correspondence.
- Knowledge of basic JavaScript, XML, Library files, Variables, SQL with the familiarity in programming skills and Jira/Service-Now.
- Interact with business users to understand new business requirements and enhancement requests.
- Excellent analytical and problem-solving abilities, with a proactive approach to identifying and resolving technical issues.
- Excellent communication skills, both written and verbal, able to communicate tactfully and effectively with business users and team members.
- Need to work with the QA team to get the sign-off.
- Responsible to write unit test cases of business requirement.
- Should have ability to create a release document and prepare user manuals.
Required Technical Skills:
- Overall 6-8 years of experience in IT industry.
- Minimum of 4-5 years of experience in banking systems and/or operations, with a focus on Fiserv core banking systems.
- Experience in design and/or development with .NET technologies like, C#, JScript, and SQL Server.
- Expertise in JavaScript.
- Experience in writing SQL queries in DB2 database, Jira and Service-Now.
- Understanding of Agile methodologies.
- Good hands-on experience in version control (Git commands) and Bitbucket (edit/stage/commit process in branches, pull requests etc. ).
It would be beneficial to have experience with
- Fiserv core banking applications - DocPlus for Signature (Prism Software).
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8
Technical Specialist
Hyderabad, Andhra Pradesh
Kidde Global Solutions
Posted today
Job Viewed
Job Description
JOB RESPONSIBILITIES:
An energetic person who is capable of leading Validation and Systems testing of New product development and/or sustaining programs. Deliver the product with quality.
- QA Engineer supporting the continued design, development, and quality delivery of firmware & software applications for the Fire Team .
- Knowledge on Fire Domain is must. Candidate must have experience with Testing/ Commissioning /Technically supporting Fire Panels and devices.
- Basic knowledge on Hardware Simulators
- Good at manual and automated test execution in embedded and software systems. Good understanding of SDLC, defect life cycle
- Experience in understanding requirements traceability matrix & and validate system interface at consumer level
- Experience in automation testing and hands-on in developing automation framework
- Experience in testing different communication protocols such as CID, SIA, TAP, CMS, I2C, SPI, RS232, RS485, TCP/IP, BACnet, Modbus etc.
- Good Working knowledge of Test Management Tools Ex. HPQC/IBM/Jira
- Good experiences in Performing Regression Testing to verify and uncover new errors in legacy code after changes have been made
- Create Manual test cases/automation test scripts, Document and Execute the test cases that conform to the technical and functional specifications for firmware and Software applications
- Document and present test results as per the QA policies and procedures
- Contributes ideas on product and process improvements. Participates in design review sessions
- Implements appropriate automation technologies to meet the short- and long-term goals of the company including test frameworks
- Adhere to the Automation Framework for Fire domain products and enhancements
EDUCATION PREFERRED:
BE/ME or B.Tech./M.Tech. in Electronics/Communication/Electrical Engineering
EXPERIENCE PREFERRED:
Minimum 10 years software quality assurance experience required as below:
- Essential Competencies:
- Experience in Embedded Software Quality Assurance SQA.
- Experience in System Testing from End to End.
- Experience in Cloud based Connected Solutions is value add.
- Experience in testing different communication protocols such as, I2C, SPI, RS232, RS485, TCP/IP, BACnet, Modbus etc.
- Cross-platform embedded QA experience with Microcontrollers and tool chains.
- Understanding of functional and non-functional requirements.
- Experience utilizing Agile Software Process Techniques
- Relentless root cause/troubleshooting experience.
- Desirable Competencies:
- Involved in different phases of product development life cycle, including requirements gathering, backlog grooming, risk analysis, planning, scheduling, test strategy, test environment, test execution, defect management, test reporting, deployment support and production issue analysis support.
- Experience in embedded software quality assurance for Fire applications from concept through to production.
- Working knowledge on IBM Rational Tool chain; DNG, RTC, RQM or HPQC or Jira
- Knowledge of Hardware related testing
- Knowledge of end to end test Management process including Python scripting
- Knowledge of IoT or data analytics
OTHER COMPETENCIES:
- Candidate must conduct business in an ethical manner, self-motivated, detail-oriented, and able to work independently with little supervision. Know how/where to get answers and overcomes obstacles. Highly driven, strong communicator who is able to understand customer requirements and project goals and is able to balance multiple priorities. Work in a team environment when required and produce results in a timely manner. Possess a positive attitude, show enthusiasm, take pride in the work, be results driven, keen to learn, creative and efficient.
About Kidde Global Solutions (KGS)
Kidde Global Solutions (KGS) is a leading manufacturer of residential and commercial fire and life safety products. With a strong legacy of innovation, we provide advanced solutions to protect people and property from fire and related hazards worldwide. Our products are found in homes and businesses globally, bringing together the most trusted brands in safety and security. By leveraging our expertise and experience, we deliver cutting-edge solutions that ensure safety across various applications worldwide.
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