1,690 IT Operator jobs in India
Operator
Posted 5 days ago
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Job Description
About us:
With more than 100 years of alumina expertise, Almatis is the world’s leader in the development, manufacture and supply of premium alumina and alumina-based products.
Almatis is both a global and fully integrated producer, serving our customers from fourteen strategically located sales, research and manufacturing sites.
Our employees strive to exceed customers’ expectations through industry leading customer service, technical support and manufacturing excellence. We implement leading technologies and continuous improvement programs, which have established Almatis products as the benchmark for quality and consistency.
For our Operations team in Falta, we are looking for an enthusiastic and driven Operator.
About job:
- Operating, monitoring, controlling, and adjusting all equipment in the production process based on measurements or analysis of the product specifications.
- Strict compliance to SOP, SOC, EHS procedures and administrative guidelines
- Intervening when process disturbances in the production process occur and in consultation with Supervisor/ Manager to determine whether the production process needs to be stopped for reasons of safety or process/ product specification deviation.
- Stopping and starting of installations
- Troubleshooting small failures of machines and installations or invocation of R&M, in consultation with the Supervisor/ Manager as and when required.
- Packaging of product in bags, weighing and shrink/ stretch wrapping and placing packaged products with a forklift in the designated warehouse locations.
- Perform standardized product, process analysis, and monitor results, such that timely adjustment of the production process will take place.
- This includes taking of samples compare the results of the laboratory with the specifications Deciding on the adjustments in the process within defined authorization.
- Reviewing with Supervisor/ Manager to get timely and safe maintenance or repairs to machinery and installations.
- Identifying and reporting (future) malfunctions
- Documenting of production information for the shift reporting, so that colleagues are informed regarding the production, analysis etc. and technical failure of installations.
- Observance of operating, environmental, health and safety regulations, housekeeping of equipment and work area. Being a role model to other team members.
- Ensure good housekeeping of operating area and self-involvement in housekeeping
About you:
- Diploma or equivalent qualification in Chemical Engineering/B. Sc with Chemistry as main subject.
- 5-7 years of applicable experience, preferably in midsized similar industries. Proven track record and a minimum of 3 years of experience in production process at plant level.
- Working knowledge of SAP.
Help Desk Representative
Posted 2 days ago
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Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
TITLE **: Help Desk Representative (II)**
GRADE **: 7**
**Position Summary & Key Areas of Responsibility**
+ Position requires the ability to act as single point of contact for NCR Atleos Financial customers with Incident Management Services
+ 7x24 monitoring of customer's ATM/ABM network across Canada, which includes six different time zones
+ Accountable for continuously receiving and handling high volumes of customer calls
+ Responsible for service requests from customers and resolution of problems; Generate daily and weekly incident reports; Review incident history to determine recurring faults
+ Determine alert priority based on documented processes and guidelines
+ Use tools to remotely access customer equipment to diagnose and resolve customer problems
+ Document, verify and make appropriate corrections to the incident record and customer profile; Updates work orders and provides status information
+ Escalate customer problems both internally and externally, as required and according to defined escalation paths
+ Acquire and maintain current knowledge of relevant product offerings and support policies
+ Participate in special projects as assigned to continuously improve processes, tools, systems and organization
+ Enhance and develop quality support methods and communication skills through coaching, feedback, and other developmental approaches
+ Work with Support Specialists to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress
+ Contribute as a team member; participate in objective setting, performance management, reward and recognition programs
+ Requires rotation in work hours involving weekends and holidays
**Basic Qualifications**
+ Bachelor's degree
+ Bilingual (English/French)
+ The candidate will have an aptitude for providing positive customer service and good communication skills (written & spoken)
+ Knowledge of Automated Banking Machines (ATM/ABM)
+ Keyboard proficiency and understanding of Windows-based applications/tools
**Preferred Qualifications**
+ Previous experience in a Customer Support and/or Helpdesk environment
+ 1+ years of related experience
+ Self-driven and results oriented; Ability to work under pressure within flexible working hours
+ Communication skills: Ability to effectively communicate with customers while protecting the company's position, ability to gather, organize and present information in a focused and concise manner, ability to listen and foster open communication
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Help Desk Administrator
Posted today
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Job Description
Title - Helpdesk Administrator
Job Description
Check Point is seeking a self-motivated, adaptable, and quick-learning Application Help Desk Administrator to provide internal front-facing support for the company employees and related IT services.
You will be responsible for coordinating and communicating with employees worldwide to ensure expedient resolutions to technical issues and requests.
Major Responsibilities
- Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops,
- and servers.
- Install, configure, and troubleshoot Microsoft Windows operating systems, software applications,
- and hardware devices.
- Troubleshoot Active Directory and Exchange Server environments.
- Troubleshoot printer and scanner issues.
- Provide end-user training on Microsoft Windows products and services.
- Work with other IT team members to ensure the smooth operation of the company's IT infrastructure.
- Support Salesforce support
- Communicating with employees via phone, email, and text (English).
- Introducing policies, procedures, and technologies to proactively respond to trouble areas in service delivery.
- Additional responsibilities based on business requirements.
Desired Background
- 2-3 years of experience in Microsoft Windows system administration.
- Experience with Active Directory, Exchange Server, and other Microsoft products and services.
- Strong troubleshooting skills.
- Work timings - US time zone (night shift)
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Ability to learn new technologies quickly.
- Familiarity with cloud computing technologies is a plus.
- Mac OS, Linux knowledge – Advantage
Help Desk Specialist
Posted 5 days ago
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Job Description
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
The Help Desk Specialist will be responsible for working with internal users (clients) to manage and resolve incidents relating to enterprise application systems and integration tools.
Essential Job Functions:
- Works with users of shipping automation software to diagnose issues and provide solutions
- Troubleshoots issues, develops and demonstrates solutions and provides on-the-spot training
- Escalates more complex issues to subject matter experts as needed
- Identifies common problems and documents best practices
- Provides incident management
- Provides basic user training as needed
- Ensures support SLAs are met for Level 1 to Level 3 issues
- Acts as systems expert for enterprise application systems
- Other duties as assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
- Job may require extended sitting or standing, use of standard office equipment.
Other Skills/Abilities:
- Demonstrated successful client service experience with the ability to manage moderate to complex client issues with calm, comfort, and ease
- Strong troubleshooting and support skills, including the ability to creatively utilize all available resources to satisfy client
- Ability to take ownership of moderate issues/assignments and follow through to completion
- Demonstrates aptitude to prioritize and handle multiple issues simultaneously
- Effective oral and written communication skills
- Strong analytical skills
- Strong attention to detail and accuracy
- Ability to work independently in a dynamic paced logistics/forwarding environment
- Ability to function and contribute in team environment
- Effective time management and project management skills
- Must be willing to work flexible hours
- Familiarity with shipping automation software, the transportation industry, or custom brokerage is a plus
- Knowledge of Java tools, iReport tools and SQL Scripting.
Education and Experience:
- 4 years of IT experience of which 2 years minimum should be in Application Production Support/Maintenance.
Certifications and Licenses:
- Professional certification may be required in some areas.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Help Desk Analyst
Posted 5 days ago
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Job Description
Job Title: Help Desk Analyst
Department: Managed Services
Position Type: Full Time
Location: India Remote
Company Overview:
ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.S. and international companies. For over 20 years, Microsoft and its partners have recommended ALIANDO for licensing, consulting, and managed services to corporations large and small. The company offers competitive pay and comprehensive employee benefits, including health insurance, fitness allowances, work-from-home allowances, paid maternity and parental leave, and generous PTO.
At ALIANDO, we aim to unleash the potential of people and technology. Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone to ensure that every employee has a path to success. We're in it together to make life better for each other, our customers, our partners, and our communities.
Specifically, the Help Desk Analyst will :
- Provide technical assistance to users via phone, email, chat, or ticketing system as first response.
- Supervise monitoring tools
- Diagnose and resolve incidents, requests or inquiries.
- Escalate unresolved incidents to higher support levels following escalation protocols.
- Log all incidents, service requests, and actions in the ITSM system (e.g., ServiceNow, Jira Service Management, Remedy…).
- Track and follow up on open tickets until resolution and closure
- Maintain accurate documentation of incidents, troubleshooting steps, and known errors.
- Contribute to the knowledge base and standard operating procedures.
- Identify recurring issues and propose preventive solutions.
- Ensure SLA compliance and high-quality service delivery.
- Participate in continuous improvement initiatives and IT service optimization projects
Qualifications:
- Excellent communication and customer service skills
- Strong problem-solving and analytical thinking.
- Ability to work under pressure and manage multiple tasks.
- Teamwork and collaboration with other support levels.
- High attention to detail and documentation accuracy.
- Willingness to learn and grow in IT infrastructure and service management.
- Vocational Training or Bachelor’s Degree in Computer Science, Information Systems, or related field.
- Ticketing tool - Jira Service desk knowledge will be a plus
- Expertise 2-3 years
ALIANDO is an equal-opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at ALIANDO are considered without regard to any protected category, including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Help Desk Analyst
Posted 23 days ago
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Job Description
Company Overview
Jio is at the forefront of India's telecom revolution, serving over 400 million customers with an expansive portfolio of digital apps and services. As a leader in providing B2C and B2B solutions, Jio offers comprehensive 5G solutions and cloud-native platforms. With headquarters in Navi Mumbai and a workforce exceeding 10,001 employees, Jio continues to drive growth and innovation in the Media & Telecommunications industry.
Job Overview
Jio is seeking a Mid-Level Service Desk Engineer to join our team in Guwahati. The Service Desk Engineer will serve as the primary point of contact for users facing IT issues, providing 24/7 support. This role involves diagnosing and resolving technical problems, delivering prompt customer assistance, and ensuring adherence to service quality standards. The engineer will utilize various tools to manage tickets, document resolutions, and consistently strive to maintain high user satisfaction.
Key Skills & Competencies
Open to work in 24*7 shift environment.
- Receive, log, categorize and manage technical requests from the users via telephone, email, or a helpdesk system.
- Monitoring alerts - Performance, health, and security of computing systems, networks, and services to ensure they operate efficiently and securely (Performance Monitoring, Health and Availability Monitoring, Security Monitoring, Network Monitoring, Application Monitoring, Log Analysis, Alerting and Notification).
- Provide first-level resolutions to customer issue and promptly escalate unresolved queries to the next level of support.
- Take ownership of severity incidents and service requests ensuring response time, resolution, coordination, and resolution with the appropriate business teams.
- Manage and log all service requests (SR) from users via various channels (phone, email, portal). Categorize and prioritize service requests based on predefined criteria as per defined SLAs.
- Provide first-line investigation and diagnosis. Resolve those issues upon first contact when possible or escalate to higher-level support when necessary.
- Ensuring all faults are progressed & cleared within SLA as per defined targets and CSAT.
- Monitor the performance of IT services and contribute to reports on service desk performance and user satisfaction.
- Identify recurring problems and contribute to their resolution. Suggest improvements to the service desk process.
Key Skills and Competencies
Familiar with working on Windows, Linux, Networking & Cloud technologies.
Good command in Microsoft Excel and PowerPoint for reporting and presentations.
Excellent English communication and customer handling skills.
Proficiency in IT Service Management tools.
Knowledge of ITIL practices and methodologies.
Machine Operator/ Assembly line Operator
Posted 605 days ago
Job Viewed
Job Description
1. Candidate weight should be 45kg or more
2. Height should be 4.5”
3. Experience letter
Candidate age should be between 18-34 BenefitsWorking Hours (Shift Timings)
08 Hrs.(Rotational Shift) –Saturday
Week off
Salary +OT
Rs. 22,000/- Take Home Per
Month + 3,000/- variable
Overtime (Yes/No) If Yes How Much
Yes, Per Hrs.131/-
PF Deduction(Yes/No)
Yes
Accommodation
Yes
Fooding
Yes
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SOC operator
Posted 2 days ago
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Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.
The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration.
The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Provides telephonic or chat support to clients when required.
+ Schedules maintenance activity windows for patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Updates existing knowledge articles or create new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications include which are considered desirable (but not limited to):
+ CCNA or relevant level 1 Network Security
+ Microsoft Certified, Azure Administrator Associate
+ AWS Certified, Solutions Architect Associate
+ Veeam Certified Engineer
+ VMware certified Professional: Data Centre Virtualization
+ Zerto, pure, vxrail
+ Google Cloud Platform (gcp)
+ Oracle Cloud Infrastructure (oci)
**Required Experience:**
+ Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization.
+ Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.).
+ Basic knowledge of ITIL processes.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Temporary Operator
Posted 2 days ago
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Job Description
+ Ensure that operations comply with the company's safety, health and environmental management regulations.
+ Responsible for daily work in the assembly shop and coil shop requirements per direction/schedule
+ Perform product assembly and basic equipment operation
+ Set up and operate Winding machine, Spot welding machine, Molding machine.
+ Set up and operate Automatic testing equipment for coil shop as well as Assembly shop.
+ Position requires flexibility and may rotate responsibilities within position
+ Adherence to all quality standards
+ Actively involved in continuous improvement events such as Kaizen
**Work environment:**
+ Manufacturing environment
**Who You Are:**
**You stay aligned with your goals and stay productive. You use systems and technology to stay on track**
**For This Role, You Will Need:**
+ Ability to work in with minimum supervision
+ 0-2 years experience in operating the Assembly & Testing equipment
+ Willing to do work in shift basis.
+ Physical demands:
+ Must be able to lift to 3 Kilogram weight.
+ Must be able to distinguish colors
+ B.E/B. Tech /Diploma /ITI or any degree
**Preferred Qualifications that Set You Apart:**
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee well-being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, an Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time-off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Vessel Operator
Posted 2 days ago
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Job Description
The **Junior** **Vessel Operator** is responsible for the end-to-end **post-fixture freight execution** process, from pre-fixture planning through to voyage completion. This role serves as the primary point of contact for **Owners, Charterers, Masters, Agents** , and other stakeholders involved in the voyage lifecycle.You will oversee all operational aspects of assigned vessels, proactively identifying and resolving issues with a strong customer service mindset. The role also contributes to **voyage P&L accuracy** , ensuring timely and correct inputs for payments to Owners and receivables from Charterers.This is a facilitative and collaborative role, requiring close coordination across internal functions and active knowledge-sharing on onboard technical specifics, port logistics, and system/process improvements.
**Key Accountabilities**
+ Manage all voyage-related communications and documentation.
+ Ensure accurate and timely freight execution, including laytime, demurrage, and despatch.
+ Monitor vessel performance and proactively address operational challenges.
+ Maintain accurate voyage P&L and support financial reconciliation.
+ Liaise with internal teams (trading, finance, legal) and external stakeholders.
+ Participate in system upgrades and process improvement initiatives.
+ Share operational insights and best practices across the global execution team.
**Qualifications**
+ University degree (Shipping and Logistics).
+ Fluent in spoken and written English.
+ 2-4 years of shipping industry experience (onboard, brokerage, Chartering or operations).
+ Strong communication and customer service skills.
+ Proactive, detail-oriented, and able to work under pressure.
+ Computer literate and adaptable to new systems.
Demonstrated ability in:
+ Time and stress management
+ Decision-making and problem-solving
+ Navigating cultural differences
+ Prioritization and stakeholder engagement
**Short Description**
Protect yourself against recruitment fraud. Cargill will not ask for money, processing fees, or bank information as a pre-condition of employment. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website.
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