13,834 IT Professional jobs in India
Technical Support Professional
Posted 1 day ago
Job Viewed
Job Description
As a Technical Support Professional at IBM you are the first point of contact with our clients. Your main responsibilities are to provide technical support and assistance to clients and business regarding their software issues. We provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye, and the world remains safe because of the dedication our Technical Support has to our clients. Whether you are working on projects internally or for a client, Technical Support is critical to the success of IBM
Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
Are you ready for a career in IT Security ? Join a dedicated team of professional system administrators that provide security services for LINUX servers that are critical to the development, support and manufacturing mission in IBM Systems.
The responsibilities include:
· Implement and execute security controls in a centralized and consistent manner
· Address emerging security threats
· Improve security posture
· Risk management
· Patch management
· Vulnerability scan execution and resolution
· Antivirus deployment and definition updates
· Log monitoring
· Access management
Our team is passionate about supporting client transaction processing applications around the world. We are an international, multi-cultural and diverse team of experienced technical support professionals.
**Required technical and professional expertise**
· 3+ years of experience.
Ansible & Python skills
· Linux admin skills
· Linux administrator system hardening
· Implement internal ITSS controls
· User and group management.
· File permissions and access control (ACLs, SELinux/AppArmor).
· Vulnerability assessment and patch management.
**Preferred technical and professional experience**
· Ansible & Python skills
· Any middleware knowledge (Apache, SSH, DBMS, etc)
· Knowledge of AIX SMIT and installp package manager command
· Familiarity with AIX LPARS, WPARS and DLPARS
· Installation and Management of VIO servers, Containers, Kubernetes, etc
· FSP, VM ware, Power systems
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Technical Support Professional
Posted 3 days ago
Job Viewed
Job Description
Investigate client-reported issues and technical questions using tools such as dump reading, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions.- Collaborate with global teams and interface directly with clients to drive issues to resolution.- Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues.- Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability.- Continuously develop technical expertise in your assigned specific area of the z/OS system, staying current with new product releases, tools, and procedures to support evolving client needs.
**Your role and responsibilities**
Are you someone who enjoys solving puzzles, debugging complex systems, and diving deep into how things work? Do you thrive in high-stakes environments where your analytical skills and curiosity make a real impact? We're looking for a z/OS Systems Support Engineer to join our global technical support team. You'll work with IBM's enterprise clients to resolve complex issues in IBM z/OS environments, collaborating with development teams and growing into a subject matter expert by developing deep expertise in one or more technical areas within the z/OS operating system. This is a deep technical support role -not a help desk or coding-heavy position - where your ability to think methodically,communicate clearly, and solve problems under pressure will be key.
**Required technical and professional expertise**
*
Bachelor's degree (or equivalent experience) in Computer Science, Engineering or a related field
*
Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software work at a low level
*
Experience with at least one programming language (e.g., C, C++, Python, or Java) * Experience with z/OS or other mainframe environments
*
Excellent English communication skills (written and verbal).
*
Ability to work independently and collaboratively in high-pressure situations
*
Willingness to work across time zones and participate in global team collaboration
**Preferred technical and professional experience**
* Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture).- Exposure to dump analysis, SVC debugging, or low-level system troubleshooting
* Background in tutoring, teaching assistant roles, or mentoring
* Degree or strong interest in mathematics, logic, or scientific reasoning
* Demonstrated service mindset and ability to explain complex issues clearly
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Technical Support Professional
Posted 4 days ago
Job Viewed
Job Description
Software Support Agents at IBM are the backbone of our IBM Software Support Team.We work with industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software engineers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest technologies, software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
**Your role and responsibilities**
This role specializes in performing remote technical support of IBM Products, skills with Linux/Unix and Windows are required. This role provides technical support assistance to customers using problem determination problem source identification skills, responsibilities include problem recreation, diagnosing data dumps/traces, troubleshooting and debugging complex computer systems/solutions to determine a course of action and recommend solutions, and uses technical and negotiation skills in collaboration with other support organizations to prioritize and diagnose problems to resolution. Communicates action plans with the customer or IBM representative as appropriate. Contributes to department attainment of organizational objectives and high customer satisfaction. Document problem solutions within the company knowledge base and manage requests priorities on a daily basis
**Required technical and professional expertise**
* 10 plus years of relevant industry experience
* Proven communication skill
* Working experience with Unix/Linux
* Working experience on iSeries or z/OS is a big plus
* Customer support or services experience
* Ability to multi-task and problem solving
* Fluent in English, other additional languages to assist clients in China/India is a plus
* IBM Product knowledge in MQ or experience and/or other Application Server experience is a plus
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Technical Support Professional
Posted today
Job Viewed
Job Description
Technical Support Specialist
As a Technical Support Specialist, you will play a crucial role in providing expert technical assistance to clients across various domains. Your primary responsibility will be to troubleshoot production issues and implement effective resolutions.
Technical Support Professional-AMS
Posted 4 days ago
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience
**Your role and responsibilities**
- Provide L2/L3 support for iWorks-DMS application.
- Techno-functional knowledge of the iWorks-DMS application.
- Fix the incidents within SLA.
- Readiness to work in regular or afternoon shift.
- Interact with users to understand the issues and resolve them.
- Fix the code to resolve issues permanently.
- Maintain Known error database(KEDB) for the issues raised in the application
- Raise tickets with OEM, coordinate with them and test the application fixes provided.
**Required technical and professional expertise**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Senior Technical Support Professional
Posted today
Job Viewed
Job Description
ServiceNow Support Specialist
">We are seeking an experienced ServiceNow Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients and ensuring the smooth operation of our ServiceNow environment.
The ideal candidate will have a solid understanding of ServiceNow platform and IT service management (ITSM) principles, as well as general IT operations experience. You should also possess excellent troubleshooting and problem-solving skills, with the ability to work independently and as part of a team.
Main Responsibilities:
- Troubleshoot and resolve issues related to the ServiceNow platform.
- Perform routine maintenance tasks and system upgrades to ensure the platform remains stable and operational.
- Provide exceptional support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
- Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
- Ensure all support activities comply with IT security policies and regulations.
Requirements:
- ServiceNow Certified System Administrator (CSA) required.
- 5 years of experience in Information Technology operations.
- Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
- Familiarity with IT security policies.
- Bachelor's degree in Information Technology or Computer Science is preferred.
What We Offer:
- A competitive salary and benefits package.
- A collaborative and dynamic work environment.
- Opportunities for career growth and professional development.
- A comprehensive training program to enhance your skills and knowledge.
- A recognition and rewards program to acknowledge your contributions.
Join Our Team:
We take pride in our work and value our employees as individuals. If you are passionate about delivering exceptional technical support and eager to grow your career, please submit your application today!
ServiceNow Technical Support Professional
Posted today
Job Viewed
Job Description
Job Title:
ServiceNow Technical Support Professional
We are seeking a highly skilled technical professional to join our team as a ServiceNow Technical Support Specialist.
The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations.
The role involves providing technical support, performing system maintenance, and assisting end-users with ServiceNow-related issues. Key responsibilities include:
- Troubleshoot and resolve complex issues related to the ServiceNow platform.
- Perform routine maintenance tasks and system upgrades, ensuring the platform remains stable and operational.
- Provide expert-level support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
- Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
- Ensure all support activities comply with IT security policies and federal regulations.
Requirements:
- ServiceNow Certified System Administrator (CSA) required.
- 5+ years of experience in Information Technology operations.
- Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
- Familiarity with IT security policies.
- Bachelor's degree in Information Technology or Computer Science is preferred. Strong problem-solving and customer service skills are essential.
Be The First To Know
About the latest It professional Jobs in India !
Senior Technical Support Professional
Posted today
Job Viewed
Job Description
Job Title
Information Technology Support Specialist
Job DescriptionWe are seeking an experienced Information Technology Support Specialist to join our team. The ideal candidate will have a strong background in technical support and be able to work effectively in a fast-paced environment.
Responsibilities
- Provide level 1-2 technical support for software and hardware issues on laptops, desktops, and mobile devices.
- Troubleshoot and resolve complex technical issues using problem-solving skills and knowledge of Windows operating systems, MS Office suite, and common business applications.
- Communicate effectively with customers to understand their technical needs and provide solutions.
- Work independently and as part of a team to achieve business objectives.
- Participate in training and professional development to stay up-to-date with the latest technologies.
Required Skills and Qualifications
- Excellent communication and customer service skills.
- Strong problem-solving skills and ability to work independently.
- Experience with troubleshooting and resolving technical issues.
- Knowledge of Windows operating systems, MS Office suite, and common business applications.
- Good Business English skills.
Benefits
This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, including comprehensive health insurance and retirement plan options.
How to Apply
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this role. Please submit your resume and cover letter to us.
Technical Support & Presales Professional
Posted today
Job Viewed
Job Description
Company: EasyControl
Industry: Mobile Device Management (MDM) & Unified Device Management (UDM)
Location: Remote (India)
Employment Type: Full-time / Remote
About EasyControlEasyControl is a global provider of Mobile Device Management (MDM) and Unified Device Management (UDM) solutions, helping enterprises remotely manage, secure, and monitor Android, iOS, and IoT devices across industries such as retail, logistics, education, and manufacturing.
Position OverviewWe are seeking a technically skilled and self-driven professional to join our global support and pre-sales team.
Candidates with prior MDM/EMM/UEM experience are strongly preferred.
You will collaborate with enterprise clients and internal teams to deliver high-quality technical support, product demonstrations, and deployment guidance for EasyControl's MDM/UDM solutions.
Key ResponsibilitiesPre-Sales Support
- Collaborate with sales and marketing teams to understand client needs and deliver tailored MDM/UDM solutions.
- Conduct online product demonstrations and presentations for enterprise customers.
Technical Support
- Provide remote technical assistance for product deployment, configuration, and troubleshooting.
- Collaborate with R&D teams to reproduce and resolve customer issues.
- Guide customers on product best practices and record feedback for continuous improvement.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 2+ years of experience in technical support or pre-sales for SaaS or enterprise software.
- Hands-on experience with MDM / EMM / UEM platforms (Android Enterprise, iOS MDM, etc.).
- Strong understanding of device configuration, remote management tools, and basic networking.
- Strong English communication and presentation skills (verbal and written).
- Ability to work independently and remotely across time zones.
- Experience with Android system configuration or device enrollment (QR code, Zero-touch, EMM).
- Familiarity with APIs, JSON, or command-line tools (adb).
- Remote-first culture with flexible hours.
- Competitive salary based on experience.
- Opportunity to grow in a fast-expanding global tech company.
- Work with a global MDM/UDM platform trusted by enterprises worldwide.
Technical Support Professional - ServiceNow Expert
Posted today
Job Viewed
Job Description
Job Title: ServiceNow Support Specialist
We are seeking a technical support professional with expertise in the ServiceNow platform to provide assistance, perform maintenance tasks, and troubleshoot issues. The ideal candidate will have a solid understanding of IT service management principles, general IT operations, and the ServiceNow environment.
Key Responsibilities:
- Troubleshoot and resolve complex issues related to the ServiceNow platform.
- Perform routine system upgrades and maintenance tasks to ensure platform stability and operation.
- Provide end-user support, addressing their questions and concerns regarding the ServiceNow platform.
- Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
- Ensure all support activities comply with IT security policies and regulations.
Qualifications:
- ServiceNow Certified System Administrator (CSA) certification required.
- At least 5 years of experience in IT operations.
- Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
- Familiarity with IT security policies.
- Bachelor's degree in Information Technology or Computer Science preferred.