5,093 IT Support Personnel jobs in India

Support Personnel for Accounting Software

Patna, Bihar ₹400000 - ₹800000 Y Technix India Solutions

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Job Description

Patna (India)
Opening: 02-Jun-2024
Skills Required: Knowledge of accounting principles such as debits, credits, chart of accounts, recording financial transactions, reconciling bank/account books, financial regulations, tax laws, financial reporting, analyzing financial data, and accounting software
Experience Required: Minimum of 3 years of experience working in accounting/Bookkeeping or support roles.
Educational Qualification: Bachelor's or Master's degree in Accounting, Finance, or related fields.
Salary Package:
Employment Type: Full Time
Description

Technix is seeking an experienced and dedicated Support Personnel to join our Accounting and Financial Department. This role is crucial for providing excellent support to users of our flagship products, BusinessBook Plus (BB+) and Technix Cooperative And Microfinance Software (TCAMS). The ideal candidate will have a strong background in accounting, particularly within small and medium enterprises, cooperative societies, or micro-finance organizations, and experience with accounting software.

Responsibility
  • Provide technical support and assistance to BusinessBook Plus and TCAMS users via phone, email, and chat.
  • Troubleshoot and resolve issues related to the software's functionalities, including accounting, inventory management, data migration, GST compliance, member registration, deposit management, loan management, account management, and reporting.
  • Assist users in setting up and configuring the software to meet their business and organizational needs.
  • Conduct training sessions and create user guides and tutorials to help users maximize the software's potential.
  • Collaborate with the development team to identify and resolve software bugs and suggest improvements.
  • Maintain detailed records of user interactions, issues, and resolutions.
  • Stay updated with the latest features and updates of BusinessBook Plus, TCAMS, and other relevant accounting and cooperative Society management software.
Requirements
  • Bachelor's degree in Accounting, Finance, or a related field.
  • Minimum of 3 years of experience working in accounting roles within small and medium enterprises, cooperative societies, or micro-finance organizations.
  • Proficiency in using accounting software such as Tally, QuickBooks, BusinessBook Plus (BB+), or TCAMS.
  • Strong understanding of accounting principles, account receivable/payable, depreciation, bank reconciliation, cash flow management, financial statements, GST and tax compliance, and interest calculations.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills, both written and verbal, with the ability to explain complex concepts in a clear and understandable manner.
  • Customer-focused with a commitment to providing high-quality support.
  • Ability to work independently and as part of a team.
Notes
  • Experience in training or teaching users on accounting, microfinance and cooperative society management software, Familiarity with additional accounting tools and software integrations and Knowledge of data security and backup processes.
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Humanitarian Support Personnel - Food and Economic Security

Meerut, Uttar Pradesh Oxfam

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Job Description

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have a solid background in Cash and Voucher Assistance (CVA) and proven experience with Emergency Food Security & vulnerable livelihoods (EFSVL)?

Do you have experience in Anticipatory Action (AA)?

If the answer is yes, then we would like to hear from you.

The Role:

What is a Humanitarian Support Personnel (HSP)? 

The Humanitarian Support Personnel (HSP) Team comprises of technical experts from various fields across the globe who bring their skills and experience to Oxfam's country teams to help them respond to conflicts and natural disasters.

HSPs are globally roving and work away from their home base continuously. Typically, they are deployed to a particular location from a few weeks up to six months’ duration per assignment. HSPs could expect to be deployed to country programmes up to nine months a year (pro-rata for part-time posts). Our current emergency programmes are in Africa, the Middle East, Asia and Eastern Europe.

When not deployed (or on annual leave), HSPs may be assigned project / proactive work. It may be possible to undertake such work from home or an Oxfam office, depending on circumstances. 

What will you be doing as an HSP Food and Economic Security (FES)?

The prime purpose of this role will be to enable communities and people in crisis to cover their basic needs, including food, and to strengthen resilience to future crisis. Oxfam believes this can be achieved by facilitating the access of all members of society to financial support (cash), livelihoods, social protection, market, and economic opportunities.

This role will be responsible for scaling up cash and voucher assistance programming, providing technical leadership of vulnerable livelihoods and social protection interventions and ensuring strong and coherent work with existing markets in emergency humanitarian responses.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

  • Knowledge of and demonstrated commitment to Oxfam’s values, mission and work
  • Knowledge and understanding of global justice, social change, women’s rights and gender equality and commitment to delivering humanitarian work through feminist principles.
  • Good critical grasp of latest sector thinking, standards, guidelines and good practice.
  • Experience in basic market food security, livelihoods and CVA assessments for example HEA, EMMA, PCMMA and/or similar. Experience in design and implementation of cash and voucher assistance (CVA) programmes and EFSVL programmes.
  • CVA work experiences in multiple humanitarian contexts
  • Management of a budget and ability to monitor programme spend over time.
  • Understanding of gender dynamics within the household and community, experience in taking these into account when designing programmes.
  • A basic understanding of social protection with experience in designing safety nets, working with government on developing social protection systems.
  • For complete details, please see the attached Job Profile.

    We offer:

    This role will give you an opportunity to make a difference in Humanitarian responses, to act as a key contributor to the team, to work with a group of passionate people that are specialists in their fields. On this role, Oxfam Offers a fair pay and competitive benefits package which include a Net GBP pay whereby Oxfam covers the tax obligation for the employee, and attractive pension package; 33 leave days(pro-rata to duration of contract); a 100% medical cover for all reimbursables and a 75% cover on optical and dental expenses for the employee.

    Flexfam:

    We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. 

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    Technical Support

    Maharashtra, Maharashtra Danaher Corporation

    Posted 3 days ago

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    Job Description

    Bring more to life.
    Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
    At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
    You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
    As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
    Learn about the Danaher Business System ( which makes everything possible.
    The Technical Support Specialist is responsible for delivering state-of-the-art technical support to customers. This includes:
    + Technical involvement in filter sizing, defining technical requirements, and optimizing existing process parameters.
    + Providing expert guidance to internal associates.
    + Collaborating cross-functionally with Field Sales, Sales Managers, Customer Service, SLS, Supply Chain, Global Systems, and external suppliers.
    This position reports to the Global Technical Support Manager and is part of our Food & Beverage SLS team located in Pune and will be an on-site role.
    In this role, you will have the opportunity to:
    + Give technical advice and product recommendation to A/B customers and outside Sales associates as well as processing and answering technical requests related to base products
    + Selecting and sizing filters considering all technical requirements for A/B accounts
    + Directing inquiries and assignments of work to subcontractors
    + Checking/approval of technical drawings and compiling project-related technical documentation in consultation with the Manager
    + Solving straightforward technical problems and analyzing possible solutions using standard procedures
    Travel, Motor Vehicle Record & Physical/Environment Requirements:
    + Ability to travel is expected by 10%
    + Must have a valid driver's license with an acceptable driving record
    The essential requirements of the job include:
    + B.E/B.Tech (Food Science, Mechanical or equivalent)
    + Minimum 4-6 years' experience in a technical environment or proven experience in a similar technical sales-based role
    + Comprehensive commercial understanding of processes, sales objectives, and sales tools (e.g. SAP, Sales Force, Power Bi) is mandatory
    + Overall understanding of the supply-chain process
    + Proficient and fluent in English and German OR French language
    It would be a plus if you also possess previous experience in:
    + Highly developed customer first mind-set
    + Excellent communication skills and being a team player
    Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
    Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
    For more information, visit .
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    Technical Support

    Raipur, Rajasthan ₹350000 - ₹450000 Y Veka India Pvt

    Posted 1 day ago

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    Job Description

    Key Skills & Competencies

    • Strong knowledge of UPVC window and door systems, fabrication, and installation.
    • Excellent problem-solving and troubleshooting skills.
    • Good communication skills (verbal & written) to handle clients and internal teams.
    • Ability to interpret technical drawings, measurements, and specifications.
    • Proficiency in MS Office, AutoCAD (preferred), or other design tools.
    • Customer-oriented with a professional and positive attitude.

    Qualifications & Experience

    • Diploma / Degree in Mechanical, Civil, or related engineering field.
    • 2–5 years of experience in UPVC / Aluminium windows and doors industry (preferred).
    • Experience in site supervision, fabrication, or installation support will be an added advantage.

    Job Types: Full-time, Permanent

    Pay: ₹28, ₹35,000.00 per month

    Benefits:

    • Health insurance
    • Leave encashment
    • Paid sick time
    • Paid time off
    • Provident Fund

    Work Location: In person

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    Technical Support

    Pune, Maharashtra ₹800000 - ₹1200000 Y Stackfusion Private Limited

    Posted 1 day ago

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    Job Description

    Job Description
    We are seeking a Technical Support professional to join our team. The ideal candidate will be responsible for

    providing excellent customer service and technical support to our clients.

    Responsibilities

    • Virtual and Pan-India on-site Support as per requirement.
    • Act as the primary point of contact for clients and provide technical support via phone, email, and chat
    • Resolve customer issues and inquiries in a timely and efficient manner
    • Communicate with the development team to escalate any technical issues that require attention
    • Provide training and guidance to clients on how to use our parking automation products and services
    • Assist clients with system integrations and customizations as per their requirements
    • Analyze client data to identify any areas of improvement and suggest solutions to optimize their experience
    • Providing required reports to clients
    • Collaborate with internal team for other functions

    Requirements

    • BSC in Computer Science or a related field
    • Strong understanding of Fullstack technologies including Python, and frameworks such as Django
    • Knowledge of deployment on cloud servers like AWS, Digital Ocean etc.
    • Experience in a client-facing role, preferably in a technical support or customer service capacity
    • Ability to communicate technical information to non-technical clients in a clear and concise manner
    • Strong analytical and problem-solving skills
    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
    • Willingness to work in a rotational shift environment, including weekends and holidays if required

    Process

    • HR Interview
    • Technical Interview
    • Assignment Round
    • Operations Round

    Skills: technical support,linux,bsc graduate,communication,customer service,multitasking,analytic problem solving,phone support,django framework,chat support,aws,computer science,chat,python

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    Technical Support

    Navi Mumbai, Maharashtra ₹264000 - ₹396000 Y Hiring Solutions

    Posted 1 day ago

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    Job Description

    Customer service

    Ring/ping

    HSC + 3years Diploma OR Graduate Fresher

    Process- US customer service

    Home Pickup & Drop Facility

    5 days working- rotational off

    Flat Salary- 22,000/-

    Good communication Is mandatory

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    Technical Support

    Navi Mumbai, Maharashtra ₹18000 - ₹20000 Y Zinq Electronics Pvt Ltd

    Posted 1 day ago

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    Job Description

    As a Technical Support Specialist, you will provide remote and on-site support for the installation, configuration, maintenance, and troubleshooting of electronic security systems, including but not limited to CCTV, alarm systems, access control, and intercoms. Your goal is to ensure client satisfaction through timely resolution of technical issues and clear, professional communication.

    Key Responsibilities:

    • Respond to support requests via phone, email, or ticketing system in a timely and professional manner.
    • Troubleshoot and resolve hardware and software issues with surveillance cameras, DVR/NVR systems, alarm panels, access control systems, and related equipment.
    • Assist field technicians during installation and service calls with technical guidance and remote support.
    • Configure systems remotely, including IP camera networks, alarms, and access control platforms.
    • Maintain accurate documentation of support cases, solutions, and system configurations.
    • Escalate unresolved issues to appropriate internal teams or vendors when needed.
    • Stay current with product updates, industry standards, and new technologies.
    • Provide end-user training and support on system usage when necessary.
    • Participate in on-call rotation for after-hours support.

    Qualifications:

    Required:

    • 2+ years of experience in technical support, preferably in the electronic security or low-voltage industry.
    • Solid understanding of CCTV, access control, alarm systems, and related hardware/software.
    • Experience with brands like Hikvision, Dahua, Honeywell, Axis, Bosch, Genetec, or similar is a plus.
    • Familiarity with networking fundamentals (IP addressing, routers, switches, port forwarding).
    • Strong troubleshooting and analytical skills.
    • Excellent verbal and written communication skills.
    • Customer-focused attitude with the ability to handle pressure and multi-task.
    • Ability to read and understand wiring diagrams and technical manuals.

    Preferred:

    • Industry certifications (e.g., ESA, CompTIA Network+, Genetec/Lenel/Axis certification).
    • Knowledge of cloud-based security platforms or VMS systems.

    Working Conditions:

    • Office and occasional field support environment.
    • May involve extended hours or weekend work during emergencies or project deadlines.

    Ability to lift up to 25 lbs. and handle technical equipment as needed.

    Job Type: Full-time

    Pay: ₹18, ₹20,000.00 per year

    Benefits:

    • Provident Fund

    Work Location: In person

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    Technical Support

    Mumbai, Maharashtra ₹600000 - ₹1200000 Y Pexrise Solutions

    Posted 1 day ago

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    Job Description

    Lead the technical positioning of crop protection products

    Use crop programs in area of responsibility, collect & analyse the data &provide insights

    Provide technical expertise to sales and regulatory

    Required Candidate profile

    Requires knowledge &understanding within relevant area which would typically be gained relevant experience (CP& crop knowledge)

    Familiarity with data analytical programs

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    Technical Support

    Pune, Maharashtra ₹104000 - ₹130878 Y Softcell Technologies

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    Job Description

    Designation- Technical Support

    Location- Pune

    Shift- 24*7

    Experience: 2+ Year

    Education: Preferably BE in IT/Computers, B.Sc IT

    Key Responsibilities:

    Candidate will be responsible for implementing, configuring, and supporting ManageEngine's suite of IT management solutions.

    Candidate will work closely with customers to understand their requirements, provide technical guidance, troubleshoot issues, and ensure optimal use of ManageEngine products.

    Job description-

    • Providing technical support to customer via remote, telephone or email

    • Escalate unresolved issues

    • Support includes interacting with customers, understanding their problems and handling customer queries

    • Preparing documentations

    • Coordination with OEM and Customer

    • Design and maintain operational processes

    • Provide demo to the customer

    • Troubleshooting and problem-solving skills

    • Provide training and support to IT teams and end-users on ManageEngine tools and best practices

    • Familiarity with network monitoring and diagnostic tools

    • Experience handling customer escalations and issue resolution

    Desired Skills

    Proven hands-on experience of 2+Yrs in IT.

    Understanding of IT Infrastructure and Networking

    Hands on experience of Windows Active Directory, DNS & DHCP

    Strong understanding of TCP/IP, VLANs, DNS, DHCP, subnetting, and routing protocols

    Knowledge of wireless networking technologies and configurations

    Strong knowledge of ITSM Ticketing tool, Network Monitoring tool and Patch Management Solution

    Hands-on experience with one or more ManageEngine products (ServiceDesk Plus, OpManager, ADManager Plus, etc.)

    Good to have Hands-on experience with switches, routers, and firewalls.

    Ability to work with cross-functional teams

    Excellent communication skills

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    Technical support

    Greater Noida, Uttar Pradesh ₹270000 - ₹540000 Y TELUS International

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    Job Description

    Location: Noida Candor TechSpace, Sector 135

    Employment Type: Full-Time (WFO)

    Salary Range: 3.2 LPA 4.5 LPA

    Additional Benefits:

    Both-side cab facility

    Transport allowance up to 6,000 per month

    Key Responsibilities:

    Handle inbound technical support queries from international customers via voice process

    Troubleshoot and resolve networking and connectivity issues

    Deliver exceptional customer service while ensuring issue resolution within defined SLAs

    Maintain accurate records of interactions and follow-up as necessary

    Who Can Apply:

    Graduate Freshers with a background in networking or troubleshooting are encouraged to apply

    Undergraduates with at least 1 Year of experience in international voice-based technical support are also welcome

    Strong interpersonal and communication skills are essential

    Candidates must possess excellent spoken English

    Willingness to work in rotational shifts

    Immediate joiners preferred

    How to Apply:

    Email your resume to:

    WhatsApp

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