3 IT Support Staff jobs in Panaji
Technical Sales Support Professional
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Job Description
- The application engineer s responsibility is to evaluate the technical specifications and to prepare a Technical Proposal, Table of Compliance, List of deviations, Hardware requirements etc. for real-time applications like SCADA, DMS, OMS, EMS, Forecasting, Maximum Demand monitoring and load shedding, for domestic as well as international projects.
- Responsibilities:
- Technical evaluation of customer s specification and come out with proposal related documentation.
- Formulate pre-bid queries / responses to post bid clarifications.
- Designing the solutions as per requirement.
- Preparing Integration philosophy with the third-party product/solution
- Preparing the HW/SW BOQ for cost estimation
- Compute engineering efforts covering modeling of network in SCADA / DMS / OMS in Spectrum products, Factory Acceptance Tests, Site Acceptance test, Availability & Performance tests, customer trainings etc.
- Compute Project developments based on customer requirements
- Interact with HQ for internal process approvals, Project enhancements and technical risks.
- Presentations / demo s to customer
Qualification - Bachelor s degree in electrical engineering or related field.
Experience - Minimum of 8 years in SCADA/DMS /OMS/EMS for utilities, industries.
- Skill Sets/ Knowledge / Competencies :
- Understanding of Transmission & Distribution electrical networks
- Should be a domain expert and preferably have knowledge of parameterization, proper functioning and troubleshooting of the SCADA, DMS, EMS and
- forecasting applications.
- Should have knowledge of creating data models and specifications for extensions and discuss these models with customers and consultants
- Some initial experience in the implementation of solution projects and in the mathematical simulation, optimization and evaluation of energy distribution
- systems, is preferable
- Knowledge of IT Hardware like Servers, Firewalls, Router. switches etc. is preferred
- Demonstratable ability to communicate highly technical information clearly and concisely to peers and customers verbally and in written communications
- to include presentations, learning and training situations.
- Strong customer service and building positive relationship skills, with prior direct customer experience.
- Extremely partner-focused, proactive and effective within a team environment.
- Knowledge of international standard for automation & cybersecurity is preferred.
Preferred Skills : Team player, Presentation skills, group speaker.
Skills Required
Technical Sales, Technical Support, Oms, Dms, Ems, Scada
Desktop Support Engineer L1
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Job Description
We are seeking a Desktop Support Engineer L1 to join our team in Bhiwadi. This field job involves providing technical support for desktop systems and ensuring smooth operations for our users.
Responsibilities- Provide first-level technical support for desktop hardware and software issues.
- Respond to and resolve support requests in a timely manner.
- Install, configure, and troubleshoot desktop systems, printers, and peripherals.
- Maintain and update documentation of support processes and procedures.
- Assist in the setup and deployment of new systems and technology upgrades.
- Monitor and maintain IT equipment inventory.
- 2-4 years of experience in desktop support or a related field.
- Proficient in Windows operating systems and Microsoft Office Suite.
- Basic knowledge of networking concepts and troubleshooting.
- Familiarity with hardware components and peripherals.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Problem-solving skills and attention to detail.
Skills Required
Hardware Troubleshooting, Windows Os, Network Configuration, Active Directory, Remote Support, Technical Documentation
Customer Support Executive (Cse)
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Job Description
We at **Neosapces Realty Group** are on the search for a **Customer Support Executive** to join the team.
**Job Overview**
You will be handling inquiries, resolving issues, and providing information to customers in a professional and efficient manner. This position requires strong communication skills, empathy, and a passion for delivering outstanding customer experiences.
**Salary**: Up to ₹20,000.00 per month
**Experience**:
- total work: 1 year (preferred)
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