9,303 IT Support Technician jobs in India
Desktop Support Technician
Posted today
Job Viewed
Job Description
provides technical assistance by installing, configuring, and maintaining company laptops and associated hardware and software
Job Type: Full-time
Pay: ₹11, ₹22,548.84 per month
Work Location: In person
Desktop Support Technician
Posted today
Job Viewed
Job Description
Desktop Support Technician
- Mumbai, Maharashtra, India
- Full-time
Job Description
- Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc.
- Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc.
- Migration and Deployment of Desktops and laptops build as per company standards.
- Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc.
- Supporting desktop maintenance, security maintenance, including virus updates and patch management
- Interacting technical people at a variety of levels as well as ability to address technical issues with non-technical associates.
- Good logical ability & time management skills
- Smart approach towards incident management
- The ability to communicate with overseas customers and problem solving ability by using remote tools like Skype for Business, Web Ex etc
Qualifications
- Educated to degree level or holds a professional qualification.
- Advanced knowledge and experience of Microsoft Windows 10 operating systems.
- Advanced knowledge and experience of all Microsoft Office suites in particular Office 2019/365 Apps for Enterprise.
- Advanced knowledge and experience with Microsoft Active Directory, Group Policy and Microsoft Exchange.
- Working knowledge of Office 365 administration.
- Working knowledge of service desk ticketing software.
- Basic knowledge of MacOS.
Technical Skills and Responsibilities:
- Basic understanding of Automox for endpoint management and patching
- Triaging in IT ticketing workflows using Jira and ServiceNow
- Experience with asset management and tracking of hardware/software inventory
Proficient in Microsoft 365 tasks, including:
Creating and managing Distribution Lists (DLs)
- Setting up and maintaining shared mailboxes
Applying changes as per organizational needs
Hands-on experience with Microsoft Entra Admin, Exchange Admin, Intune, and JAMF for device and user management
- Knowledge of reimaging devices and overseeing the device lifecycle process
- Familiarity with Mobile Device Management (MDM) tools and practices
Basic understanding of networking components including:
How routers, switches, and firewalls function within a network
Experience with BitLocker for device encryption and security
- Working knowledge of SCCM for software deployment and endpoint configuration
- Use of TeamViewer for remote desktop support
- Management and administration of Slack workspace and user access
- Provided end-user floor support, including troubleshooting hardware, software, and connectivity issues
The following experience would be a benefit:
- Experience with security (i.e. anti-virus, firewall, secure configuration, vulnerability assessment and patch management) solutions.
- Experience working with or using a mobile device management systems like InTune.
- Experience with Zoom or Teams.
- Experience working with a virtual desktop environments (i.e. VMWare View).
- Experience with server virtualisation (i.e. VMWare or HyperV).
- Experience with TCP/IP, DNS, Wi-Fi and LAN concepts.
Location: Mumbai
Work Timings: Rotational Shift - Monday to Friday
Desktop Support Technician
Posted today
Job Viewed
Job Description
Company Description
Bill Gosling Outsourcing India Private Limited, with over 65 years of experience in the contact center industry, is committed to helping brands reach their goals through customized outsourced communication solutions. We focus on collaboration to ensure that our clients achieve their destinations effectively. As your partner, we aim to provide the best possible strategies to enhance your customer interactions. For more information, visit our website at
Role Description
This is a full-time role for a Desktop Support Technician located on-site in Jaipur. The Desktop Support Technician will be responsible for providing technical support for desktop computers, troubleshooting issues, repairing computer hardware, and offering printer support. The role includes diagnosing and resolving technical problems to ensure smooth operational efficiency.
Qualifications
- Experience in Desktop Computers, Computer Repair, and Technical Support
- Skills in Troubleshooting and coordination Support
- Strong diagnostic and problem-solving abilities
- Excellent communication and end user support skills
- Ability to work independently and as part of a team
- Experience with IT-related certifications is a plus
- Relevant technical education or equivalent work experience
- benefit with flexible working hours and rotational shift
Desktop Support Technician
Posted today
Job Viewed
Job Description
We are seeking a skilled Desktop Support Technician with a minimum of 1 year of experience to join our IT team. The successful candidate will provide technical support and assistance to end-users, ensuring the smooth operation of desktop systems and peripherals.
Responsibilities:
User Support:
- Provide first-level technical support to end-users via phone, email, or in person.
- Resolve hardware and software issues related to desktops, laptops, and peripherals.
- Assist users with software installations, upgrades, and troubleshooting.
Laptop Maintenance:
- Perform regular maintenance on desktop systems to ensure optimal performance.
- Conduct hardware and software upgrades as needed.
- Install and configure new hardware and software components.
Troubleshooting:
- Diagnose and troubleshoot hardware and software issues.
- Escalate complex issues to higher-level support teams when necessary.
- Collaborate with other IT professionals to resolve technical problems.
Documentation:
- Maintain accurate records of support requests and resolutions.
- Create and update documentation for standard operating procedures.
Security and Compliance:
- Ensure desktop/laptop systems are compliant with security policies.
- Assist in implementing and maintaining security measures on desktops.
Training:
- Provide basic training to end-users on software and hardware usage.
- Create training materials and documentation as needed.
Qualifications:
Minimum 1 year of experience in a Desktop Support role.
Proficient in troubleshooting and resolving hardware and software issues.
Strong knowledge of Microsoft Windows operating systems.
Experience with desktop virtualization technologies is a plus.
Excellent communication and customer service skills.
Ability to work independently and collaboratively within a team.
Basic understanding of networking concepts.
Industry certifications such as CompTIA A+ are desirable.
Job Types: Full-time, Permanent
Pay: ₹10, ₹14,623.36 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Diploma (Preferred)
Experience:
- IT: 1 year (Preferred)
- total work: 1 year (Preferred)
Work Location: In person
Desktop Support Technician
Posted today
Job Viewed
Job Description
- Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
- Delivering IT related assistance upon request.
- Resolving IT tickets within scheduled time.
- Configuring new desktops, routers, modems, and similar devices.
- Performing routine inspections of existing installations.
- Updating computer operating systems and other important software, as needed.
**Desktop Support Technician Requirements**:
- Experience as a desktop support technician or equivalent.
- Familiarity with all TeamViewer functions.
- Good time management skills.
- Ability to troubleshoot complex hardware and software issues.
**Job Types**: Full-time, Regular / Permanent
Schedule:
- Flexible shift
- Rotational shift
COVID-19 considerations:
Wear a mask.
Clean your hands.
Maintain safe distance.
Get vaccinated.
Ability to commute/relocate:
- Haryana - , Haryana: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma (required)
**Experience**:
- IT Support Engineer: 1 year (preferred)
Desktop Support Technician
Posted today
Job Viewed
Job Description
- Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti
- virus software, and so on.
- Participate in the development and deployment of desktop management standards.
- Understanding of LAN WAN network topologies and practices.
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma (preferred)
**Experience**:
- IT: 1 year (preferred)
Desktop Support Technician
Posted today
Job Viewed
Job Description
Experience: 0-2years
- Experience in desktop support services including:
- Desktop Support Operations & Administration
- Desktop Services Hardware and Software Break/Fix
- Experienced in Digital conference rooms and Printer support
- Hands and Feet support for LAN and Telephony devices
- Knowledge in Installation of LAN/WAN and other network managing components.
- Experience in Support repairs, maintenance, installation, configuration of Desktop/ Laptop Workstation & Mobile devices.
- Strong in OS deployment and patch updating.
- Troubleshooting and break-fixing software and hardware related issues.
**Skills**:
- Team player with good communication skills
- Cross functional coordination
- Strong multi-tasking
- Attention to detail
- Analytic problem-solving skills.
*Immediate Joiners Preferred
**Salary**: As per industry standards.
Mode of Interview: Direct
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Shift:
- Day shift
- Evening shift
- Night shift
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT: 1 year (preferred)
- total work: 1 year (preferred)
Be The First To Know
About the latest It support technician Jobs in India !
Desktop Support Technician
Posted today
Job Viewed
Job Description
- IT Support/Desktop Support Specialist**
**Job Timings
- 10 am to 4 pm (Mon-Fri)**
- Troubleshooting technical issues including hardware troubleshooting and Voice/telephonic troubleshooting.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software including formatting laptops.
- Prior experience in tech support, desktop support, or a similar role.
- Google Workspace.
- Diagnosing and repairing faults including any hardware issues like
- RAM upgrade, SSD upgrade.
- Prior experience in Access Provisioning, CRM Software
- Maintaining hardware inventory stock.
- Minimum qualification
- Graduate or diploma in relevant IT domain
- Ability to work independently and remotely.
- Be available for on-site support during agreed-upon hours/days.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Shift:
- Day shift
- Morning shift
Work Days:
- Monday to Friday
**Education**:
- Diploma (preferred)
**Experience**:
- Technical support: 1 year (preferred)
Work Location: In person
Desktop Support Technician (Hardware)
Posted today
Job Viewed
Job Description
**Location: Mumbai**
**Responsibilities**:
- Troubleshoot hardware and software problems on desktops and laptops.
- Diagnose system errors, identify solutions, upgrade systems as required.
- Replace components when necessary.
- Set up new users ‘profiles and provide them with necessary access rights.
- Maintain IT equipment inventory.
- Perform regular system maintenance tasks.
- Monitor antivirus programs to ensure protection from malware.
- Assist users with data backup and recovery procedures as needed.
**Requirements**:
- Proven work experience as a Desktop Support Technician or similar role
- Experience with Windows operating systems (10/11)
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Andheri (East), Mumbai - 400 069: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is the Notice period in your current organization?
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- IT: 2 years (required)
- Computer hardware: 2 years (required)
- Desktop support: 2 years (required)
Work Location: In person
Desktop Support Associate Technician
Posted 5 days ago
Job Viewed
Job Description
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in INDIA says it all!
**What You'll Do -**
The following list of activities describes the common tasks that make up the Scope of Work for the Desktop support. During any given time, there may be frequent activities and less frequent activities. TTEC is a dynamic environment and thus cannot determine the mix of activities, but TTEC team will work with the vendor to ensure that we make best use of the resources supplied whilst ensuring a manageable workload balance
You'll report to Manager.
**During a Typical Day, You'll**
▪ Image and Configure Windows desktops, notebooks, printers, applications, and PC peripherals
▪ Perform end-end Windows 10 user migration including user profiles, software inventory, apps testing, software packaging, etc.
▪ Troubleshoot and resolve any hardware, operating system, software, and application problems relating to desktops, notebooks, printers, and PC.
▪ Perform desktop patch update according to TTEC standard processes
▪ When required, assist with Site migration activities - dismantle, pack, move equipment from the old TTEC site to the new site - unpack, setup the equipment.
▪ Maintain IT asset inventory - including deployed, stock-on-hand for Hardware and Peripherals
▪ Provide end user support for hardware, software, tools/applications, etc., in all modes - on-site, over the phone and/or remote management
▪ Work with the Logistics and Operations team for shipping desktop/equipment to the users and for return of equipment
▪ Prepare and maintain documentation as required by the TTEC IT management
**What You Bring to the Role**
▪ Good communication skills, ability to efficiently coordinate and troubleshoot IT issues with
remote IT teams/Client IT teams. Can converse in English over calls and emails.
▪ Active Directory third level support experience required
▪ Degree or other relevant technical qualification
▪ Around 2-3 years of experience in Desktop support
▪ Able to Install & deploy Windows11/Auto pilot for laptops, workstations, and desktops
▪ Experience with standard desktop imaging and packaging
▪ Strong in email communication and tech support skills
▪ Ability to work under pressure during project execution phase
▪ Hands-on experience on Win11, Active Directory, Microsoft applications, VPN technologies, etc.
▪ Basic network troubleshooting skills, understanding of networking; rack mounting/unmounting
of switches, servers, etc., and cable management, etc.
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Onsite
**Employment Requirements** : _TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad._
**Title:** _Desktop Support Associate Technician_
**Location:** _India-Gujarat-Ahmedabad_
**Requisition ID:** _046H2_