1,627 IT Support Technician jobs in India
IT Support Technician
Valsad, Gujarat
Niyamit
Posted 5 days ago
Job Viewed
Job Description
Company Description
We're an innovative e-commerce company dedicated to providing a seamless online shopping experience. We offer a wide range of high-quality products, fast shipping, and exceptional customer service.
Role Description
This is a full-time on-site role located in Valsad for an IT Support Technician.
Entry-Level IT Technician in Valsad
We're looking for a motivated and enthusiastic Entry-Level IT Technician to join our team in Valsad.
Responsibilities include providing technical support, troubleshooting hardware and software issues, and assisting with network maintenance.
If you have a passion for technology and are a quick learner, we encourage you to apply!
Qualifications
- Skills in Technical Support and Troubleshooting
- Experience with Desktop Computers and Computer Repair
- Proficiency in Printer Support
- Good communication and interpersonal skills
- Ability to manage and prioritize tasks effectively
- Experience with relevant tools and technologies is a plus
- Relevant certifications in IT support or a related field are advantageous
This advertiser has chosen not to accept applicants from your region.
0
Network Support Technician
Coimbatore, Tamil Nadu
Easa College Of Engineering & Technology
Posted 23 days ago
Job Viewed
Job Description
Company Overview
Easa College Of Engineering & Technology is a premier higher education institution situated in Coimbatore, Tamil Nadu, India. With a dynamic team of 201-500 employees, Easa College offers a robust platform for academic excellence and innovation in the field of engineering and technology. The college prides itself on delivering quality education and fostering a collaborative environment for both personal and professional growth.
Job Overview
Easa College Of Engineering & Technology is seeking a skilled Network Support Technician to join our team in Coimbatore. This mid-level, full-time position requires a professional with 4-6 years of experience in network management and support. The ideal candidate will have expertise in managing network infrastructures and troubleshooting issues to ensure seamless connectivity and security within our educational environment.
Qualifications and Skills
- Bachelor Engineering or related field is preferable
- Proficiency in Cisco Networking, with the ability to troubleshoot and configure Cisco devices to optimize network performance.
- Strong understanding of TCP/IP fundamentals and the capability to apply this knowledge in identifying and resolving network problems.
- Experience in firewall configuration and maintenance to guarantee network integrity and security against threats and vulnerabilities.
- Hands-on experience with VPN setup, ensuring secure remote access for staff and students as part of the college's network strategy.
- Proficient in using network diagnostics tools to monitor, analyze, and resolve network issues swiftly.
- Skilled in LAN/WAN maintenance to ensure stable and high-performing network infrastructures.
- In-depth knowledge of network security protocols to safeguard sensitive information and uphold compliance requirements.
- Capability to manage and troubleshoot Wi-Fi networks, ensuring reliable connectivity throughout the campus premises.
Roles and Responsibilities
- Monitor and maintain the college's network infrastructure, ensuring high availability and optimal performance at all times.
- Diagnose and troubleshoot network issues, implementing solutions to restore connectivity and prevent recurrence.
- Configure and manage firewalls, routers, switches, and other network devices to enhance network security and efficiency.
- Provide support for VPN connections to facilitate secure remote access for users, ensuring data confidentiality and integrity.
- Conduct regular network performance assessments and audits, suggesting improvements for efficiency and reliability.
- Implement and maintain LAN/WAN solutions, ensuring seamless integration and operation within the existing network architecture.
- Develop and enforce network security measures, including access control and intrusion detection systems, to protect against unauthorized access.
- Collaborate with the IT department to plan and execute network upgrades and expansions to support the college's growing technological needs.
This advertiser has chosen not to accept applicants from your region.
1
IT Support Technician
7000123
JobsPassport
Posted 465 days ago
Job Viewed
Job Description
This Company is seeking a talented and passionate Software Engineer to join our dynamic team. As a Software Engineer, you will play a key role in designing, developing, and maintaining our software solutions to meet the needs of our clients and drive our company's success. You will collaborate closely with cross-functional teams to deliver high-quality software products that exceed customer expectations
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Technician III
Pune City, Maharashtra
UKG
Posted 1 day ago
Job Viewed
Job Description
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Team:
Join a dedicated high-volume team committed to delivering accurate resolutions and exceptional customer service. Our team enhances Ultimate Kronos Group's esteemed reputation as a leading provider of Human Capital Management (HCM) and Payroll SaaS support. We value collaboration and teamwork, fostering an environment where every member contributes to our collective success.
About the Role:
As a Technical Support Technician, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing application and technical support for the UKG Pro and Pro WFM products, requiring keen problem-solving abilities and a commitment to quality.
Growth and Development Opportunities:
At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.
Primary/Essential Duties and Key Responsibilities:
- Utilize your problem-solving skills to resolve complex customer queries.
- Provide exceptional support by adhering to processes and using established best practices to achieve key performance indicators and meet agreed-upon Service Level Agreements (SLAs)
- Ensure timely, accurate, and complete documentation of issues in UKG's case tracking system
- Satisfy internal and external customer demands and needs in a timely manner by ensuring the customer is continually updated on the progress of their issue with clear action plans and timelines
- Develop in-depth product knowledge and expertise for your designated UKG products, including a deep understanding of functionality and architecture
- Triage and resolve issues effectively by researching, troubleshooting, and identifying the root cause by using solid problem-solving skills
- Think critically to troubleshoot complex issues for customers while demonstrating speed and accuracy
- Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, using verbal and written communication - phone, email, case tracking system and remote collaboration tools
- Utilize internal tools to replicate customer configurations and scenarios to advance cases
- Log product deficiencies and work with Engineering to pursue acceptable resolutions
- Support peers and contribute to team readiness
- Practice knowledge-centered service by creating, updating, and sharing of knowledge base articles
- Consistently and effectively communicate with management to ensure issues are escalated and resolved
- Participation in an on-call rotation is required to provide occasional after-hours support
- Take on additional duties and responsibilities as needed
Qualifications:
- Proficient in English, with strong verbal and written communication skills.
- Ability to multitask and achieve goals in a fast-paced, metrics-driven environment.
- 3-5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred
- Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design.
- Knowledge of Dell Boomi and API integration technologies
- Knowledge of mobile technologies is a plus
- Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus
- Demonstrated technical troubleshooting skills.
- HR, Payroll, Time and Labor and/or HCM domain experience a plus
- Ability to set and manage customer expectations effectively.
- Strong collaboration and time management skills.
- Experience handling sensitive situations professionally and thoroughly.
- Highly motivated and team-oriented.
- Open to working in Eastern time zones.
- Experience working with issue-tracking systems such as Salesforce and Jira are a plus
Education, Certification and Additional Qualifications:
- Bachelor's degree required: BSc, Computer Science, Information Technology, BA or a related technical discipline such as Engineering
Working hours will align to US Business hours (range between 8a-8p EST) and adjust by 1 hour to account for daylight savings time.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Team:
Join a dedicated high-volume team committed to delivering accurate resolutions and exceptional customer service. Our team enhances Ultimate Kronos Group's esteemed reputation as a leading provider of Human Capital Management (HCM) and Payroll SaaS support. We value collaboration and teamwork, fostering an environment where every member contributes to our collective success.
About the Role:
As a Technical Support Technician, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing application and technical support for the UKG Pro and Pro WFM products, requiring keen problem-solving abilities and a commitment to quality.
Growth and Development Opportunities:
At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.
Primary/Essential Duties and Key Responsibilities:
- Utilize your problem-solving skills to resolve complex customer queries.
- Provide exceptional support by adhering to processes and using established best practices to achieve key performance indicators and meet agreed-upon Service Level Agreements (SLAs)
- Ensure timely, accurate, and complete documentation of issues in UKG's case tracking system
- Satisfy internal and external customer demands and needs in a timely manner by ensuring the customer is continually updated on the progress of their issue with clear action plans and timelines
- Develop in-depth product knowledge and expertise for your designated UKG products, including a deep understanding of functionality and architecture
- Triage and resolve issues effectively by researching, troubleshooting, and identifying the root cause by using solid problem-solving skills
- Think critically to troubleshoot complex issues for customers while demonstrating speed and accuracy
- Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, using verbal and written communication - phone, email, case tracking system and remote collaboration tools
- Utilize internal tools to replicate customer configurations and scenarios to advance cases
- Log product deficiencies and work with Engineering to pursue acceptable resolutions
- Support peers and contribute to team readiness
- Practice knowledge-centered service by creating, updating, and sharing of knowledge base articles
- Consistently and effectively communicate with management to ensure issues are escalated and resolved
- Participation in an on-call rotation is required to provide occasional after-hours support
- Take on additional duties and responsibilities as needed
Qualifications:
- Proficient in English, with strong verbal and written communication skills.
- Ability to multitask and achieve goals in a fast-paced, metrics-driven environment.
- 3-5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred
- Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design.
- Knowledge of Dell Boomi and API integration technologies
- Knowledge of mobile technologies is a plus
- Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus
- Demonstrated technical troubleshooting skills.
- HR, Payroll, Time and Labor and/or HCM domain experience a plus
- Ability to set and manage customer expectations effectively.
- Strong collaboration and time management skills.
- Experience handling sensitive situations professionally and thoroughly.
- Highly motivated and team-oriented.
- Open to working in Eastern time zones.
- Experience working with issue-tracking systems such as Salesforce and Jira are a plus
Education, Certification and Additional Qualifications:
- Bachelor's degree required: BSc, Computer Science, Information Technology, BA or a related technical discipline such as Engineering
Working hours will align to US Business hours (range between 8a-8p EST) and adjust by 1 hour to account for daylight savings time.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
This advertiser has chosen not to accept applicants from your region.
3
Sr Technical Support Technician
Pune City, Maharashtra
UKG
Posted 2 days ago
Job Viewed
Job Description
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Team:
Join a dedicated high-volume team committed to delivering accurate resolutions and exceptional customer service. Our team enhances Ultimate Kronos Group's esteemed reputation as a leading provider of Human Capital Management (HCM) and Payroll SaaS support. We value collaboration and teamwork, fostering an environment where every member contributes to our collective success.
About the Role:
As a Technical Support Technician, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing application and technical support for the UKG Pro and Pro WFM products, requiring keen problem-solving abilities and a commitment to quality.
Growth and Development Opportunities:
At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.
Primary/Essential Duties and Key Responsibilities:
- Utilize your problem-solving skills to resolve complex customer queries.
- Provide exceptional support by adhering to processes and using established best practices to achieve key performance indicators and meet agreed-upon Service Level Agreements (SLAs)
- Ensure timely, accurate, and complete documentation of issues in UKG's case tracking system
- Satisfy internal and external customer demands and needs in a timely manner by ensuring the customer is continually updated on the progress of their issue with clear action plans and timelines
- Develop in-depth product knowledge and expertise for your designated UKG products, including a deep understanding of functionality and architecture
- Triage and resolve issues effectively by researching, troubleshooting, and identifying the root cause by using solid problem-solving skills
- Think critically to troubleshoot complex issues for customers while demonstrating speed and accuracy
- Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, using verbal and written communication - phone, email, case tracking system and remote collaboration tools
- Utilize internal tools to replicate customer configurations and scenarios to advance cases
- Log product deficiencies and work with Engineering to pursue acceptable resolutions
- Support peers and contribute to team readiness
- Practice knowledge-centered service by creating, updating, and sharing of knowledge base articles
- Consistently and effectively communicate with management to ensure issues are escalated and resolved
- Participation in an on-call rotation is required to provide occasional after-hours support
- Take on additional duties and responsibilities as needed
Qualifications:
- Proficient in English, with strong verbal and written communication skills.
- Ability to multitask and achieve goals in a fast-paced, metrics-driven environment.
- 5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred
- Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design.
- Knowledge of Dell Boomi and API integration technologies
- Knowledge of mobile technologies is a plus
- Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus
- Demonstrated technical troubleshooting skills.
- HR, Payroll, Time and Labor and/or HCM domain experience a plus
- Ability to set and manage customer expectations effectively.
- Strong collaboration and time management skills.
- Experience handling sensitive situations professionally and thoroughly.
- Highly motivated and team-oriented.
- Open to working in Eastern time zones.
- Experience working with issue-tracking systems such as Salesforce and Jira are a plus
Education, Certification and Additional Qualifications:
- Bachelor's degree required: BSc, Computer Science, Information Technology, BA or a related technical discipline such as Engineering
Working hours will align to US Business hours (range between 8a-8p EST) and adjust by 1 hour to account for daylight savings time.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Team:
Join a dedicated high-volume team committed to delivering accurate resolutions and exceptional customer service. Our team enhances Ultimate Kronos Group's esteemed reputation as a leading provider of Human Capital Management (HCM) and Payroll SaaS support. We value collaboration and teamwork, fostering an environment where every member contributes to our collective success.
About the Role:
As a Technical Support Technician, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing application and technical support for the UKG Pro and Pro WFM products, requiring keen problem-solving abilities and a commitment to quality.
Growth and Development Opportunities:
At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.
Primary/Essential Duties and Key Responsibilities:
- Utilize your problem-solving skills to resolve complex customer queries.
- Provide exceptional support by adhering to processes and using established best practices to achieve key performance indicators and meet agreed-upon Service Level Agreements (SLAs)
- Ensure timely, accurate, and complete documentation of issues in UKG's case tracking system
- Satisfy internal and external customer demands and needs in a timely manner by ensuring the customer is continually updated on the progress of their issue with clear action plans and timelines
- Develop in-depth product knowledge and expertise for your designated UKG products, including a deep understanding of functionality and architecture
- Triage and resolve issues effectively by researching, troubleshooting, and identifying the root cause by using solid problem-solving skills
- Think critically to troubleshoot complex issues for customers while demonstrating speed and accuracy
- Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, using verbal and written communication - phone, email, case tracking system and remote collaboration tools
- Utilize internal tools to replicate customer configurations and scenarios to advance cases
- Log product deficiencies and work with Engineering to pursue acceptable resolutions
- Support peers and contribute to team readiness
- Practice knowledge-centered service by creating, updating, and sharing of knowledge base articles
- Consistently and effectively communicate with management to ensure issues are escalated and resolved
- Participation in an on-call rotation is required to provide occasional after-hours support
- Take on additional duties and responsibilities as needed
Qualifications:
- Proficient in English, with strong verbal and written communication skills.
- Ability to multitask and achieve goals in a fast-paced, metrics-driven environment.
- 5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred
- Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design.
- Knowledge of Dell Boomi and API integration technologies
- Knowledge of mobile technologies is a plus
- Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus
- Demonstrated technical troubleshooting skills.
- HR, Payroll, Time and Labor and/or HCM domain experience a plus
- Ability to set and manage customer expectations effectively.
- Strong collaboration and time management skills.
- Experience handling sensitive situations professionally and thoroughly.
- Highly motivated and team-oriented.
- Open to working in Eastern time zones.
- Experience working with issue-tracking systems such as Salesforce and Jira are a plus
Education, Certification and Additional Qualifications:
- Bachelor's degree required: BSc, Computer Science, Information Technology, BA or a related technical discipline such as Engineering
Working hours will align to US Business hours (range between 8a-8p EST) and adjust by 1 hour to account for daylight savings time.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Technician III
Pune City, Maharashtra
UKG
Posted 2 days ago
Job Viewed
Job Description
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Team:
Join a dedicated high-volume team committed to delivering accurate resolutions and exceptional customer service. Our team enhances Ultimate Kronos Group's esteemed reputation as a leading provider of Human Capital Management (HCM) and Payroll SaaS support. We value collaboration and teamwork, fostering an environment where every member contributes to our collective success.
About the Role:
As a Technical Support Technician, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing application and technical support for the UKG Pro and Pro WFM products, requiring keen problem-solving abilities and a commitment to quality.
Growth and Development Opportunities:
At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.
Primary/Essential Duties and Key Responsibilities:
- Utilize your problem-solving skills to resolve complex customer queries.
- Provide exceptional support by adhering to processes and using established best practices to achieve key performance indicators and meet agreed-upon Service Level Agreements (SLAs)
- Ensure timely, accurate, and complete documentation of issues in UKG's case tracking system
- Satisfy internal and external customer demands and needs in a timely manner by ensuring the customer is continually updated on the progress of their issue with clear action plans and timelines
- Develop in-depth product knowledge and expertise for your designated UKG products, including a deep understanding of functionality and architecture
- Triage and resolve issues effectively by researching, troubleshooting, and identifying the root cause by using solid problem-solving skills
- Think critically to troubleshoot complex issues for customers while demonstrating speed and accuracy
- Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, using verbal and written communication - phone, email, case tracking system and remote collaboration tools
- Utilize internal tools to replicate customer configurations and scenarios to advance cases
- Log product deficiencies and work with Engineering to pursue acceptable resolutions
- Support peers and contribute to team readiness
- Practice knowledge-centered service by creating, updating, and sharing of knowledge base articles
- Consistently and effectively communicate with management to ensure issues are escalated and resolved
- Participation in an on-call rotation is required to provide occasional after-hours support
- Take on additional duties and responsibilities as needed
Qualifications:
- Proficient in English, with strong verbal and written communication skills.
- Ability to multitask and achieve goals in a fast-paced, metrics-driven environment.
- 3-5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred
- Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design.
- Knowledge of Dell Boomi and API integration technologies
- Knowledge of mobile technologies is a plus
- Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus
- Demonstrated technical troubleshooting skills.
- HR, Payroll, Time and Labor and/or HCM domain experience a plus
- Ability to set and manage customer expectations effectively.
- Strong collaboration and time management skills.
- Experience handling sensitive situations professionally and thoroughly.
- Highly motivated and team-oriented.
- Open to working in Eastern time zones.
- Experience working with issue-tracking systems such as Salesforce and Jira are a plus
Education, Certification and Additional Qualifications:
- Bachelor's degree required: BSc, Computer Science, Information Technology, BA or a related technical discipline such as Engineering
Working hours will align to US Business hours (range between 8a-8p EST) and adjust by 1 hour to account for daylight savings time.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Team:
Join a dedicated high-volume team committed to delivering accurate resolutions and exceptional customer service. Our team enhances Ultimate Kronos Group's esteemed reputation as a leading provider of Human Capital Management (HCM) and Payroll SaaS support. We value collaboration and teamwork, fostering an environment where every member contributes to our collective success.
About the Role:
As a Technical Support Technician, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing application and technical support for the UKG Pro and Pro WFM products, requiring keen problem-solving abilities and a commitment to quality.
Growth and Development Opportunities:
At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.
Primary/Essential Duties and Key Responsibilities:
- Utilize your problem-solving skills to resolve complex customer queries.
- Provide exceptional support by adhering to processes and using established best practices to achieve key performance indicators and meet agreed-upon Service Level Agreements (SLAs)
- Ensure timely, accurate, and complete documentation of issues in UKG's case tracking system
- Satisfy internal and external customer demands and needs in a timely manner by ensuring the customer is continually updated on the progress of their issue with clear action plans and timelines
- Develop in-depth product knowledge and expertise for your designated UKG products, including a deep understanding of functionality and architecture
- Triage and resolve issues effectively by researching, troubleshooting, and identifying the root cause by using solid problem-solving skills
- Think critically to troubleshoot complex issues for customers while demonstrating speed and accuracy
- Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, using verbal and written communication - phone, email, case tracking system and remote collaboration tools
- Utilize internal tools to replicate customer configurations and scenarios to advance cases
- Log product deficiencies and work with Engineering to pursue acceptable resolutions
- Support peers and contribute to team readiness
- Practice knowledge-centered service by creating, updating, and sharing of knowledge base articles
- Consistently and effectively communicate with management to ensure issues are escalated and resolved
- Participation in an on-call rotation is required to provide occasional after-hours support
- Take on additional duties and responsibilities as needed
Qualifications:
- Proficient in English, with strong verbal and written communication skills.
- Ability to multitask and achieve goals in a fast-paced, metrics-driven environment.
- 3-5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred
- Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design.
- Knowledge of Dell Boomi and API integration technologies
- Knowledge of mobile technologies is a plus
- Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus
- Demonstrated technical troubleshooting skills.
- HR, Payroll, Time and Labor and/or HCM domain experience a plus
- Ability to set and manage customer expectations effectively.
- Strong collaboration and time management skills.
- Experience handling sensitive situations professionally and thoroughly.
- Highly motivated and team-oriented.
- Open to working in Eastern time zones.
- Experience working with issue-tracking systems such as Salesforce and Jira are a plus
Education, Certification and Additional Qualifications:
- Bachelor's degree required: BSc, Computer Science, Information Technology, BA or a related technical discipline such as Engineering
Working hours will align to US Business hours (range between 8a-8p EST) and adjust by 1 hour to account for daylight savings time.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
This advertiser has chosen not to accept applicants from your region.
5
Sr Technical Support Technician
Pune City, Maharashtra
UKG
Posted 2 days ago
Job Viewed
Job Description
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Team:
Join a dedicated high-volume team committed to delivering accurate resolutions and exceptional customer service. Our team enhances Ultimate Kronos Group's esteemed reputation as a leading provider of Human Capital Management (HCM) and Payroll SaaS support. We value collaboration and teamwork, fostering an environment where every member contributes to our collective success.
About the Role:
As a Technical Support Technician, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing application and technical support for the UKG Pro and Pro WFM products, requiring keen problem-solving abilities and a commitment to quality.
Growth and Development Opportunities:
At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.
Primary/Essential Duties and Key Responsibilities:
- Utilize your problem-solving skills to resolve complex customer queries.
- Provide exceptional support by adhering to processes and using established best practices to achieve key performance indicators and meet agreed-upon Service Level Agreements (SLAs)
- Ensure timely, accurate, and complete documentation of issues in UKG's case tracking system
- Satisfy internal and external customer demands and needs in a timely manner by ensuring the customer is continually updated on the progress of their issue with clear action plans and timelines
- Develop in-depth product knowledge and expertise for your designated UKG products, including a deep understanding of functionality and architecture
- Triage and resolve issues effectively by researching, troubleshooting, and identifying the root cause by using solid problem-solving skills
- Think critically to troubleshoot complex issues for customers while demonstrating speed and accuracy
- Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, using verbal and written communication - phone, email, case tracking system and remote collaboration tools
- Utilize internal tools to replicate customer configurations and scenarios to advance cases
- Log product deficiencies and work with Engineering to pursue acceptable resolutions
- Support peers and contribute to team readiness
- Practice knowledge-centered service by creating, updating, and sharing of knowledge base articles
- Consistently and effectively communicate with management to ensure issues are escalated and resolved
- Participation in an on-call rotation is required to provide occasional after-hours support
- Take on additional duties and responsibilities as needed
Qualifications:
- Proficient in English, with strong verbal and written communication skills.
- Ability to multitask and achieve goals in a fast-paced, metrics-driven environment.
- 5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred
- Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design.
- Knowledge of Dell Boomi and API integration technologies
- Knowledge of mobile technologies is a plus
- Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus
- Demonstrated technical troubleshooting skills.
- HR, Payroll, Time and Labor and/or HCM domain experience a plus
- Ability to set and manage customer expectations effectively.
- Strong collaboration and time management skills.
- Experience handling sensitive situations professionally and thoroughly.
- Highly motivated and team-oriented.
- Open to working in Eastern time zones.
- Experience working with issue-tracking systems such as Salesforce and Jira are a plus
Education, Certification and Additional Qualifications:
- Bachelor's degree required: BSc, Computer Science, Information Technology, BA or a related technical discipline such as Engineering
Working hours will align to US Business hours (range between 8a-8p EST) and adjust by 1 hour to account for daylight savings time.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Team:
Join a dedicated high-volume team committed to delivering accurate resolutions and exceptional customer service. Our team enhances Ultimate Kronos Group's esteemed reputation as a leading provider of Human Capital Management (HCM) and Payroll SaaS support. We value collaboration and teamwork, fostering an environment where every member contributes to our collective success.
About the Role:
As a Technical Support Technician, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing application and technical support for the UKG Pro and Pro WFM products, requiring keen problem-solving abilities and a commitment to quality.
Growth and Development Opportunities:
At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.
Primary/Essential Duties and Key Responsibilities:
- Utilize your problem-solving skills to resolve complex customer queries.
- Provide exceptional support by adhering to processes and using established best practices to achieve key performance indicators and meet agreed-upon Service Level Agreements (SLAs)
- Ensure timely, accurate, and complete documentation of issues in UKG's case tracking system
- Satisfy internal and external customer demands and needs in a timely manner by ensuring the customer is continually updated on the progress of their issue with clear action plans and timelines
- Develop in-depth product knowledge and expertise for your designated UKG products, including a deep understanding of functionality and architecture
- Triage and resolve issues effectively by researching, troubleshooting, and identifying the root cause by using solid problem-solving skills
- Think critically to troubleshoot complex issues for customers while demonstrating speed and accuracy
- Collaborate and communicate with both internal peers and key stakeholders to progress customer issues, using verbal and written communication - phone, email, case tracking system and remote collaboration tools
- Utilize internal tools to replicate customer configurations and scenarios to advance cases
- Log product deficiencies and work with Engineering to pursue acceptable resolutions
- Support peers and contribute to team readiness
- Practice knowledge-centered service by creating, updating, and sharing of knowledge base articles
- Consistently and effectively communicate with management to ensure issues are escalated and resolved
- Participation in an on-call rotation is required to provide occasional after-hours support
- Take on additional duties and responsibilities as needed
Qualifications:
- Proficient in English, with strong verbal and written communication skills.
- Ability to multitask and achieve goals in a fast-paced, metrics-driven environment.
- 5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred
- Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design.
- Knowledge of Dell Boomi and API integration technologies
- Knowledge of mobile technologies is a plus
- Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus
- Demonstrated technical troubleshooting skills.
- HR, Payroll, Time and Labor and/or HCM domain experience a plus
- Ability to set and manage customer expectations effectively.
- Strong collaboration and time management skills.
- Experience handling sensitive situations professionally and thoroughly.
- Highly motivated and team-oriented.
- Open to working in Eastern time zones.
- Experience working with issue-tracking systems such as Salesforce and Jira are a plus
Education, Certification and Additional Qualifications:
- Bachelor's degree required: BSc, Computer Science, Information Technology, BA or a related technical discipline such as Engineering
Working hours will align to US Business hours (range between 8a-8p EST) and adjust by 1 hour to account for daylight savings time.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
This advertiser has chosen not to accept applicants from your region.
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6
SUPPORT TECHNICIAN M/F
Shamsabad, Uttar Pradesh
Safran
Posted 2 days ago
Job Viewed
Job Description
SUPPORT TECHNICIAN M/F
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance, reliability and environmental compliance. Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets.
* CFM International is a 50/50 joint venture between Safran Aircraft Engines and GE Aerospace
**Reference number**
**Job details**
**Domain**
Production
**Job field / Job profile**
Mechanics - Mechanical part or subassembly design
**Job title**
SUPPORT TECHNICIAN M/F
**Employment type**
Permanent
**Part time / Full time**
Full-time
**Job description**
-Entering data into the ERP system of engine parts intended for the logistics department (Ship Dirty) for further processing by subcontractors.
-Ordering engine parts via the ERP system (Aero Webb) that must be replaced without being inspected (SBs - LLP Timex - non-repairable parts.)
-Checking the integrity of the dismantled external parts of the engine and labelling the non-compliant parts for further processing by an inspector (tubes, brackets, hoses listed under the ATA thru 99 + QEC parts
Checking the integrity of the dismantled consumables (nuts, bolts.), and ordering the non-compliant items.
-Organize tags/Labelling on removed and Inspected parts.
-Maintain parts without metal-to-metal contact, ensure the protection of engine parts at the entrance, during and at the end of the maintenance as well as their correct identification at all times
-Help to maintain the work area in accordance with 5S standard ,Organize racks and worktables.
-Movement of modules, parts and tools from one gate to another as required.
-Control of FOD-DOD in Maintenance Bay.
-Scanning and Printing of Templates and Documents.
-Request for Consumables/Tools from the warehouse,
-Keep the PCs in order and report any obsolete anomaly, non-legible labels
**Candidate skills & requirements**
-Diploma / ITI with 0~1 years experience
-Use of Computer, Printer, MS Office, Excel etc.
-Identification of Aircraft Engine Parts
-Handling of Tools, Dolley, Cart
-Knowledge of SAP will be advantage
-Experience with Aviation Industry or Production support in any Industry
-Proficiency in problem-solving and/or diagnostic tools
-Effective Communicator
**Job location**
**Job location**
Asia, India
**City (-ies)**
Shamsabad
**Applicant criteria**
**Minimum education level achieved**
High School Diploma/GED Equivalent
**Minimum experience level required**
First experience
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance, reliability and environmental compliance. Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets.
* CFM International is a 50/50 joint venture between Safran Aircraft Engines and GE Aerospace
**Reference number**
**Job details**
**Domain**
Production
**Job field / Job profile**
Mechanics - Mechanical part or subassembly design
**Job title**
SUPPORT TECHNICIAN M/F
**Employment type**
Permanent
**Part time / Full time**
Full-time
**Job description**
-Entering data into the ERP system of engine parts intended for the logistics department (Ship Dirty) for further processing by subcontractors.
-Ordering engine parts via the ERP system (Aero Webb) that must be replaced without being inspected (SBs - LLP Timex - non-repairable parts.)
-Checking the integrity of the dismantled external parts of the engine and labelling the non-compliant parts for further processing by an inspector (tubes, brackets, hoses listed under the ATA thru 99 + QEC parts
Checking the integrity of the dismantled consumables (nuts, bolts.), and ordering the non-compliant items.
-Organize tags/Labelling on removed and Inspected parts.
-Maintain parts without metal-to-metal contact, ensure the protection of engine parts at the entrance, during and at the end of the maintenance as well as their correct identification at all times
-Help to maintain the work area in accordance with 5S standard ,Organize racks and worktables.
-Movement of modules, parts and tools from one gate to another as required.
-Control of FOD-DOD in Maintenance Bay.
-Scanning and Printing of Templates and Documents.
-Request for Consumables/Tools from the warehouse,
-Keep the PCs in order and report any obsolete anomaly, non-legible labels
**Candidate skills & requirements**
-Diploma / ITI with 0~1 years experience
-Use of Computer, Printer, MS Office, Excel etc.
-Identification of Aircraft Engine Parts
-Handling of Tools, Dolley, Cart
-Knowledge of SAP will be advantage
-Experience with Aviation Industry or Production support in any Industry
-Proficiency in problem-solving and/or diagnostic tools
-Effective Communicator
**Job location**
**Job location**
Asia, India
**City (-ies)**
Shamsabad
**Applicant criteria**
**Minimum education level achieved**
High School Diploma/GED Equivalent
**Minimum experience level required**
First experience
This advertiser has chosen not to accept applicants from your region.
7
Information Technology Support Technician
Pune, Maharashtra
Sharp Brains Recruitment
Posted 5 days ago
Job Viewed
Job Description
Skill Set: IT Support Technician Level 1
Position: Backfill
Language: Hindi & English (C1 Both)
Contract: B2B/Freelance
Days per week: When the primary engineer is not available
Location: Pune, India
Key Responsibilities:
1. Provided end-to-end technical support for desktop and laptop systems, including
troubleshooting hardware, software, and connectivity issues.
2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.
3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and
vendor-based hardware replacements.
4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket
resolution, and remote assistance.
5. Administered approved software installations, updates, and security patching in coordination
with IT policies.
6. Provided remote and deskside support using EUC tools and supported applications such as MS
Office, Outlook, and VPN clients.
7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy
enforcement.
8. Offered VIP support and acted as the primary onsite contact during critical escalations or
outages.
9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine
maintenance.
10. Assisted with Active Directory tasks, basic user account management, and smart hands support.
11. Maintained documentation of incident resolution, hardware inventory, and technical guides for
internal reference.
12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic
MAC device handling.
13. Followed ITIL practices for incident, problem, and service request management in corporate
environments
Note: Freelancer is preferred
This advertiser has chosen not to accept applicants from your region.
8
Information Technology Support Technician
Delhi, Delhi
Sharp Brains Recruitment
Posted 5 days ago
Job Viewed
Job Description
Skill Set: IT Support Technician
Position: FTE
Days Per Week: 5 Days
Contract: 6 Months Initially (Extendable)
Language: English & Chinese (Both C1)
Location: Remote, Europe
Key Responsibilities
PRIMARY SKILLS: -
•2-4 years of call taking profile with core Help Desk Skills
•Basic Understanding of the Enterprise IT Infra set up
•Basic knowledge on Active Directory.
•3+ years’ experience supporting wide multiple versions of operating system
•Basic O365 Administration using Office365 Admin Console.
•Strong writing and documentation skills a must including being able to train other Engineers as and when required.
•Good knowledge on trouble shooting email client issues like Outlook.
•Excellent Hardware and software troubleshooting skills
•Good understanding in handling Microsoft office suite functionality and troubleshooting skills.
•Fluent in English and Mandarin, in both oral and written communication
•Good knowledge in Utility software technical knowledge such as Antivirus and others.
ROLE AND RESPONSIBILITIES: -
•Primary contact point for end users via phone/Chat/self-service tickets.
•Qualify and Open tickets for remediation of events.
•Triage Tickets to respective teams.
•Regular update and follow up on tickets in the queue
•Follow up tickets till closure.
•Ability to manage a variety of technically complicated tasks effectively
•Experience in Remote support and troubleshooting skills.
•Understanding of Basics Hardware accessories / devices and peripherals
•Should be flexible for rotational shifts
•Excellent oral and written communications skills
•Exposure in practicing ITIL standards for Infrastructure management
QUALIFICATIONS AND EDUCATION REQUIREMENTS: -
•A Bachelor’s / master’s degree in computer engineering, Information Technology
•ITIL V4 Foundation training or certification
•Knowledge and experience using OS like windows, Mac and Linux
•Working knowledge of MS Office (PPT, Excel, Word)
•Certification – ITIL V4, Modern Desktop administrator (MD 103)
DESIRABLE SKILLS: -
•Able to understand the email flow issues internal & external
•End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.).
•Demonstrate a high level of customer relationship skills which includes email etiquette.
•Good Communication skills, follow up skills, Willingness to work in rotational shifts
•Good Communication skills follow up skills, Willingness to work in rotational shifts.
•Remote troubleshooting
BEHAVIORAL ATTRIBUTES: -
•Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets
•Excellent problem solving / troubleshooting skills
•Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations within stipulated time
•Explains ideas clearly and logically to others and is attentive in interactions
•Identifies the target audience for communication and carefully listens to their opinions and feedback
•Ability to work in Teams
This advertiser has chosen not to accept applicants from your region.
9