1,608 IT Transformation jobs in India
Business Transformation Consultant - Finance Transformation
Posted 3 days ago
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
A Business Transformation Consultant should have proven experience of 12-15 years and knowledge in the areas of Finance Transformation including (finance process redesign, Finance transformation, Finance Digital transformation, Planning, Budgeting and Forecasting, F&A SSC, Target Operating Model Design) needed to ensure the successful delivery of consulting services and leading to high client satisfaction. You will have the following responsibilities:
· Work with solutioning & advisory team to source, solution & sales opportunities
· Working with CFO and FP&A teams to understand their requirements
· Work closely with clients' finance and controllership teams to define the ideal finance operating model, optimal finance processes and key controls to be embedded in the processes
· Analyse business requirements and translate them into effective planning and analytics-based solutions, if required
· Define and design the planning, budgeting and forecasting processes for the CFO organization - to enable visibility, control and decision making
· Oversee and manage finance transformation programs, manage project timelines, resources, and ensure successful delivery
· Engage with clients to gather and analyse business requirements related to data analytics and reporting.
· Translate business needs into technical solutions
**Required technical and professional expertise**
Business Skills:
* Excellent skills in the finance transformation / CFO Advisory domain
* Strong and proven capability in CFO agenda of planning, analytics, record to report, order to cash, procure to pay, consolidation
* Excellent problem-solving skills and the ability to work independently or as part of a team.
* Strong oral & written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
* Proven experience of client facing work with client handling capabilities under challenging circumstances
* Experience with project management methodologies and tools.
Technical Skills:
* Strong techno-functional understanding of planning & analytics solutions and broader finance transformation agenda
* Familiarity with SAP ERP systems (e.g., SAP S/4HANA, SAP BW) and other data sources.
* Knowledge of data warehousing and ETL processes.
* Experience in a consulting role with a focus on data analytics and business intelligence.
* Certifications in planning and analytics solutions will be preferable
**Preferred technical and professional experience**
12-15 years experience in FP&A and end to end finance transformation
Chartered Accountant, MBA Finance from premiere institutions
CFO Advisory
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Business Transformation Consultant - Finance Transformation
Posted 3 days ago
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
A Business Transformation Consultant should have proven experience of 12-15 years and knowledge in the areas of Finance Transformation including (finance process redesign, Finance transformation, Finance Digital transformation, Planning, Budgeting and Forecasting, F&A SSC, Target Operating Model Design) needed to ensure the successful delivery of consulting services and leading to high client satisfaction. You will have the following responsibilities:
· Work with solutioning & advisory team to source, solution & sales opportunities
· Working with CFO and FP&A teams to understand their requirements
· Work closely with clients' finance and controllership teams to define the ideal finance operating model, optimal finance processes and key controls to be embedded in the processes
· Analyse business requirements and translate them into effective planning and analytics-based solutions, if required
· Define and design the planning, budgeting and forecasting processes for the CFO organization - to enable visibility, control and decision making
· Oversee and manage finance transformation programs, manage project timelines, resources, and ensure successful delivery
· Engage with clients to gather and analyse business requirements related to data analytics and reporting.
· Translate business needs into technical solutions
**Required technical and professional expertise**
Business Skills:
* Excellent skills in the finance transformation / CFO Advisory domain
* Strong and proven capability in CFO agenda of planning, analytics, record to report, order to cash, procure to pay, consolidation
* Excellent problem-solving skills and the ability to work independently or as part of a team.
* Strong oral & written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
* Proven experience of client facing work with client handling capabilities under challenging circumstances
* Experience with project management methodologies and tools.
Technical Skills:
* Strong techno-functional understanding of planning & analytics solutions and broader finance transformation agenda
* Familiarity with SAP ERP systems (e.g., SAP S/4HANA, SAP BW) and other data sources.
* Knowledge of data warehousing and ETL processes.
* Experience in a consulting role with a focus on data analytics and business intelligence.
* Certifications in planning and analytics solutions will be preferable
**Preferred technical and professional experience**
12-15 years experience in FP&A and end to end finance transformation
Chartered Accountant, MBA Finance from premiere institutions
CFO Advisory
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Business Transformation Consultant - Finance Transformation
Posted 3 days ago
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
A Business Transformation Consultant should have proven experience of 12-15 years and knowledge in the areas of Finance Transformation including (finance process redesign, Finance transformation, Finance Digital transformation, Planning, Budgeting and Forecasting, F&A SSC, Target Operating Model Design) needed to ensure the successful delivery of consulting services and leading to high client satisfaction. You will have the following responsibilities:
· Work with solutioning & advisory team to source, solution & sales opportunities
· Working with CFO and FP&A teams to understand their requirements
· Work closely with clients' finance and controllership teams to define the ideal finance operating model, optimal finance processes and key controls to be embedded in the processes
· Analyse business requirements and translate them into effective planning and analytics-based solutions, if required
· Define and design the planning, budgeting and forecasting processes for the CFO organization - to enable visibility, control and decision making
· Oversee and manage finance transformation programs, manage project timelines, resources, and ensure successful delivery
· Engage with clients to gather and analyse business requirements related to data analytics and reporting.
· Translate business needs into technical solutions
**Required technical and professional expertise**
Business Skills:
* Excellent skills in the finance transformation / CFO Advisory domain
* Strong and proven capability in CFO agenda of planning, analytics, record to report, order to cash, procure to pay, consolidation
* Excellent problem-solving skills and the ability to work independently or as part of a team.
* Strong oral & written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
* Proven experience of client facing work with client handling capabilities under challenging circumstances
* Experience with project management methodologies and tools.
Technical Skills:
* Strong techno-functional understanding of planning & analytics solutions and broader finance transformation agenda
* Familiarity with SAP ERP systems (e.g., SAP S/4HANA, SAP BW) and other data sources.
* Knowledge of data warehousing and ETL processes.
* Experience in a consulting role with a focus on data analytics and business intelligence.
* Certifications in planning and analytics solutions will be preferable
**Preferred technical and professional experience**
12-15 years experience in FP&A and end to end finance transformation
Chartered Accountant, MBA Finance from premiere institutions
CFO Advisory
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Business Transformation Manager
Posted 3 days ago
Job Viewed
Job Description
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies
Job location :Bangalore
Position : Sr. Manager/Manager- Business Transformation
Division : BPO
Experience : 8-10+ years of Telecom process experience in Business transformation, Digital Transformation, Process Improvement, Change Management, Lean Six Sigma-Black Belt.
Responsibilities:
We are looking for a Business transformation Sr. Manager/Manager to join our team. The ideal candidate will be responsible for ensuring that processes within the organization run smoothly and efficiently. They will work with a team of individuals from across the company to develop new ways of working, implement improvements, drive digital interventions, and ensure that everything is
running smoothly. This role aligns with our Digital first mindset.
- Working with management to determine strategy for new initiatives or projects.
- Reviewing current processes and recommending changes based on industry best practices. Perform gap identification exercise in process mapping using AS-IS and TO-BE process maps
- Assessing and prioritizing improvement opportunities and impacts (risk, customer satisfaction, error reduction, system capabilities / constraints)
- Ability to perform data analysis and identify the key inference for driving the impacted metrices
- Map customer journeys and identify issues/ opportunities for process re-engineering and digital enhancement
- Engage with stakeholders to understand their requirements, conduct RCA to identify opportunities, deploy solutions and provide regular updates on progress.
- Ability to identify the digital intervention for improving the efficiency and effectiveness of processes
- Developing an implementation plan for each project, including identifying stakeholders, creating timelines, and developing budgets.
- Implementing projects to improve processes within the organization, such as Lean Six Sigma initiatives or process mapping exercises.
- Managing the execution of transformation initiatives, including tracking progress and ensuring that milestones are met.
- Communicating with stakeholders about transformation initiatives and their impact on the business.
- Monitor & audit the deployed processes for effectiveness & efficiency
- Responsible for generating business impact for the clients using the CI methodologies and frameworks
- Responsible for identifying the Gen AI opportunities -Capabilities, applicability and business case
- Understanding of scenario to implement the AI, ML tools
Key Performance Indicators
- Value delivered through projects in different client businesses across Operations, Digital and Technology.
- Automation identification and deployment with support from Digital and technology teams.
- Project Management and Process Improvement
- Facilitating change including facilitated Idea generation and idea management.
- Working collaboratively with Digital, Tech, Cx and automation teams to deliver the key objectives
Qualification & Experience requirements
- Bachelor’s degree in a related field, such as business administration, management or engineering.
- Experience in business transformation and change management in previous organisation is desired.
- Good/Strong understanding of Generative AI, predictive ML, and data analytics.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in Hybrid setup
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Contact details
Ishika Agrawal
Business Transformation Manager
Posted 4 days ago
Job Viewed
Job Description
A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.
To know more about Firstsource please visit our website
Job location :Mumbai
Position : Manager- Business Transformation
Division : BPM
Experience : 12-15 years of experience in relevant role
Purpose of the Role :-
We are seeking a certified Lean Six Sigma Black Belt with 12-15 years’ experience driving complex, high-value process improvement initiatives. The ideal candidate will possess exceptional analytical acumen, advanced proficiency in Minitab or JMP, and mastery of Excel for data-driven decision-making. They must excel in PowerPoint to create compelling executive presentations and demonstrate expertise in applying rigorous Lean Six Sigma tools, statistical analysis, and change management principles. This role demands a proven track record of delivering measurable results in challenging, cross-functional environments.
Roles & Responsibilities :-
· Lead high-stakes, cross-functional improvement projects using Lean Six Sigma to deliver measurable cost savings, efficiency gains, and strategic impact.
· Apply advanced statistical analysis with tools like Minitab/JMP and expert-level Excel to identify root causes, validate solutions, and guide decision-making.
· Mentor and coach Green Belts and project teams, ensuring consistent, high-quality application of Lean Six Sigma principles.
· Conduct detailed process mapping and gap analysis (AS-IS vs. TO-BE) to uncover inefficiencies, risks (FMEA) and improvement opportunities.
· Facilitate Kaizen events and workshops to accelerate problem-solving and embed a culture of continuous improvement.
· Map and optimize customer journeys, integrating digital solutions to enhance performance and experience.
· Drive transformation initiatives from scope definition through execution, ensuring timelines, budgets, and quality targets are achieved.
· Audit and monitor implemented processes to ensure sustainability, compliance, and long-term performance.
· Deliver impactful training programs in Lean Six Sigma and Continuous Improvement to strengthen organizational capability.
· Identify and implement (with assistance from tech teams) Digital, AI, and ML-enabled interventions to push the
boundaries of process efficiency and innovation.
· Collaborate with stakeholders to define project scope, objectives, timelines, and deliverables.
· Ensure alignment of improvement initiatives with organizational goals and strategic objectives.
· Prepare and present progress reports, project documentation, and executive summaries to leadership.
Key Performance Indicators
· Project Delivery: % of projects completed on time and within scope.
· Financial Impact: Annual cost savings or revenue gains attributed to completed projects.
· Process Efficiency: Reduction in process cycle time, defect rates, or waste.
· Training & Development: Number of Green Belts trained and certified under mentorship.
· Stakeholder Satisfaction: Positive feedback ratings from project sponsors and participants.
· Innovation: Number of new best practices or process innovations implemented
Qualification & Experience requirements
· Bachelor’s degree in a related field, such as business administration, management or engineering.
· Experience in business transformation and change management in previous.
· Must have delivered 5 Black Belt level projects in the past
· Good/Strong understanding of Generative AI, predictive ML, and data analytics.
· Excellent communication and interpersonal skills.
· Ability to work independently and as part of a team in Hybrid setup
· Lean Six Sigma Black Belt certification is mandatory
· Lean Guide Certification is desired
️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Contact Person
Reena Baldota
Email id:
Business Transformation Manager
Posted today
Job Viewed
Job Description
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies
Job location :Bangalore
Position : Sr. Manager/Manager- Business Transformation
Division : BPO
Experience : 8-10+ years of Telecom process experience in Business transformation, Digital Transformation, Process Improvement, Change Management, Lean Six Sigma-Black Belt.
Responsibilities:
We are looking for a Business transformation Sr. Manager/Manager to join our team. The ideal candidate will be responsible for ensuring that processes within the organization run smoothly and efficiently. They will work with a team of individuals from across the company to develop new ways of working, implement improvements, drive digital interventions, and ensure that everything is
running smoothly. This role aligns with our Digital first mindset.
- Working with management to determine strategy for new initiatives or projects.
- Reviewing current processes and recommending changes based on industry best practices. Perform gap identification exercise in process mapping using AS-IS and TO-BE process maps
- Assessing and prioritizing improvement opportunities and impacts (risk, customer satisfaction, error reduction, system capabilities / constraints)
- Ability to perform data analysis and identify the key inference for driving the impacted metrices
- Map customer journeys and identify issues/ opportunities for process re-engineering and digital enhancement
- Engage with stakeholders to understand their requirements, conduct RCA to identify opportunities, deploy solutions and provide regular updates on progress.
- Ability to identify the digital intervention for improving the efficiency and effectiveness of processes
- Developing an implementation plan for each project, including identifying stakeholders, creating timelines, and developing budgets.
- Implementing projects to improve processes within the organization, such as Lean Six Sigma initiatives or process mapping exercises.
- Managing the execution of transformation initiatives, including tracking progress and ensuring that milestones are met.
- Communicating with stakeholders about transformation initiatives and their impact on the business.
- Monitor & audit the deployed processes for effectiveness & efficiency
- Responsible for generating business impact for the clients using the CI methodologies and frameworks
- Responsible for identifying the Gen AI opportunities -Capabilities, applicability and business case
- Understanding of scenario to implement the AI, ML tools
Key Performance Indicators
- Value delivered through projects in different client businesses across Operations, Digital and Technology.
- Automation identification and deployment with support from Digital and technology teams.
- Project Management and Process Improvement
- Facilitating change including facilitated Idea generation and idea management.
- Working collaboratively with Digital, Tech, Cx and automation teams to deliver the key objectives
Qualification & Experience requirements
- Bachelor’s degree in a related field, such as business administration, management or engineering.
- Experience in business transformation and change management in previous organisation is desired.
- Good/Strong understanding of Generative AI, predictive ML, and data analytics.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in Hybrid setup
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Contact details
Ishika Agrawal
Business Transformation Manager
Posted 2 days ago
Job Viewed
Job Description
Job location :Bangalore
Position : Sr. Manager/Manager- Business Transformation
Division : BPO
Experience : 8-10+ years of Telecom process experience in Business transformation, Digital Transformation, Process Improvement, Change Management, Lean Six Sigma-Black Belt.
Responsibilities:
We are looking for a Business transformation Sr. Manager/Manager to join our team. The ideal candidate will be responsible for ensuring that processes within the organization run smoothly and efficiently. They will work with a team of individuals from across the company to develop new ways of working, implement improvements, drive digital interventions, and ensure that everything is
running smoothly. This role aligns with our Digital first mindset.
Working with management to determine strategy for new initiatives or projects.
Reviewing current processes and recommending changes based on industry best practices. Perform gap identification exercise in process mapping using AS-IS and TO-BE process maps
Assessing and prioritizing improvement opportunities and impacts (risk, customer satisfaction, error reduction, system capabilities / constraints)
Ability to perform data analysis and identify the key inference for driving the impacted metrices
Map customer journeys and identify issues/ opportunities for process re-engineering and digital enhancement
Engage with stakeholders to understand their requirements, conduct RCA to identify opportunities, deploy solutions and provide regular updates on progress.
Ability to identify the digital intervention for improving the efficiency and effectiveness of processes
Developing an implementation plan for each project, including identifying stakeholders, creating timelines, and developing budgets.
Implementing projects to improve processes within the organization, such as Lean Six Sigma initiatives or process mapping exercises.
Managing the execution of transformation initiatives, including tracking progress and ensuring that milestones are met.
Communicating with stakeholders about transformation initiatives and their impact on the business.
Monitor & audit the deployed processes for effectiveness & efficiency
Responsible for generating business impact for the clients using the CI methodologies and frameworks
Responsible for identifying the Gen AI opportunities -Capabilities, applicability and business case
Understanding of scenario to implement the AI, ML tools
Key Performance Indicators
Value delivered through projects in different client businesses across Operations, Digital and Technology.
Automation identification and deployment with support from Digital and technology teams.
Project Management and Process Improvement
Facilitating change including facilitated Idea generation and idea management.
Working collaboratively with Digital, Tech, Cx and automation teams to deliver the key objectives
Qualification & Experience requirements
Bachelor’s degree in a related field, such as business administration, management or engineering.
Experience in business transformation and change management in previous organisation is desired.
Good/Strong understanding of Generative AI, predictive ML, and data analytics.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team in Hybrid setup
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Contact details
Ishika Agrawal
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Business Transformation Manager
Posted 3 days ago
Job Viewed
Job Description
To know more about Firstsource please visit our website location :Mumbai
Position : Manager- Business Transformation
Division : BPM
Experience : 12-15 years of experience in relevant role
Purpose of the Role :-
We are seeking a certified Lean Six Sigma Black Belt with 12-15 years’ experience driving complex, high-value process improvement initiatives. The ideal candidate will possess exceptional analytical acumen, advanced proficiency in Minitab or JMP, a nd mastery of Excel for data-driven decision-making. They must excel in PowerPoint to create compelling executive presentations and demonstrate expertise in applying rigorous Lean Six Sigma tools, statistical analysis, and change management principles. This role demands a proven track record of delivering measurable results in challenging, cross-functional environments.
Roles & Responsibilities :-
· Lead high-stakes, cross-functional improvement projects using Lean Six Sigma to deliver measurable cost savings, efficiency gains, and strategic impact.
· Apply advanced statistical analysis with tools like Minitab/JMP and expert-level Excel to identify root causes, validate solutions, and guide decision-making.
· Mentor and coach Green Belts and project teams, ensuring consistent, high-quality application of Lean Six Sigma principles.
· Conduct detailed process mapping and gap analysis (AS-IS vs. TO-BE) to uncover inefficiencies, risks (FMEA) and improvement opportunities.
· Facilitate Kaizen events and workshops to accelerate problem-solving and embed a culture of continuous improvement.
· Map and optimize customer journeys, integrating digital solutions to enhance performance and experience.
· Drive transformation initiatives from scope definition through execution, ensuring timelines, budgets, and quality targets are achieved.
· Audit and monitor implemented processes to ensure sustainability, compliance, and long-term performance.
· Deliver impactful training programs in Lean Six Sigma and Continuous Improvement to strengthen organizational capability.
· Identify and implement (with assistance from tech teams) Digital, AI, and ML-enabled interventions to push the
boundaries of process efficiency and innovation.
· Collaborate with stakeholders to define project scope, objectives, timelines, and deliverables.
· Ensure alignment of improvement initiatives with organizational goals and strategic objectives.
· Prepare and present progress reports, project documentation, and executive summaries to leadership.
Key Performance Indicators
· Project Delivery: % of projects completed on time and within scope.
· Financial Impact: Annual cost savings or revenue gains attributed to completed projects.
· Process Efficiency: Reduction in process cycle time, defect rates, or waste.
· Training & Development: Number of Green Belts trained and certified under mentorship.
· Stakeholder Satisfaction: Positive feedback ratings from project sponsors and participants.
· Innovation: Number of new best practices or process innovations implemented
Qualification & Experience requirements
· Bachelor’s degree in a related field, such as business administration, management or engineering.
· Experience in business transformation and change management in previous.
· Must have delivered 5 Black Belt level projects in the past
· Good/Strong understanding of Generative AI, predictive ML, and data analytics.
· Excellent communication and interpersonal skills.
· Ability to work independently and as part of a team in Hybrid setup
· Lean Six Sigma Black Belt certification is mandatory
· Lean Guide Certification is desired
️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Contact Person
Reena Baldota
Email id: