21 Itc Hotels jobs in India
Operations Manager - Hotel Services
Posted 4 days ago
Job Viewed
Job Description
Our client, a distinguished luxury hotel known for its exceptional guest experiences, is seeking an experienced and dynamic Operations Manager to oversee their hotel services in Visakhapatnam, Andhra Pradesh, IN . This on-site role is crucial for ensuring the seamless and efficient operation of all hotel departments, including front desk, housekeeping, food and beverage, and guest services. You will be responsible for managing staff, optimizing operational procedures, maintaining high standards of quality, and ensuring guest satisfaction. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a proven ability to drive operational excellence in a fast-paced environment.
Key Responsibilities:
- Oversee the day-to-day operations of all hotel departments, ensuring smooth and efficient service delivery.
- Develop and implement operational policies and procedures to enhance service quality and guest satisfaction.
- Manage and lead a diverse team of hotel staff, providing training, motivation, and performance feedback.
- Monitor departmental performance, identify areas for improvement, and implement corrective actions.
- Ensure compliance with all health, safety, and hygiene regulations.
- Manage budgets, control costs, and optimize resource allocation.
- Handle guest complaints and resolve issues promptly and effectively.
- Collaborate with other department heads to ensure coordinated operations and a cohesive guest experience.
- Maintain relationships with vendors and suppliers to ensure the quality and availability of goods and services.
- Stay updated on industry trends and best practices in hotel management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations or a similar management role in the hospitality industry.
- Proven experience in managing multiple hotel departments.
- Strong leadership, team management, and interpersonal skills.
- Excellent understanding of hotel operations, standards, and best practices.
- Proficiency in hotel management software and POS systems.
- Strong financial acumen and budgeting skills.
- Exceptional problem-solving and decision-making abilities.
- Excellent communication and customer service skills.
- Ability to work flexible hours, including weekends and holidays.
Senior Operations Manager (Hotel Services)
Posted 4 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee and manage all day-to-day operations of hospitality services, ensuring smooth and efficient functioning.
- Develop and implement operational policies and procedures to enhance service quality and guest satisfaction.
- Manage departmental budgets, control costs, and identify opportunities for revenue enhancement.
- Lead and mentor cross-functional teams, including front office, housekeeping, and F&B, to achieve operational goals.
- Monitor guest feedback and implement service recovery processes to address any issues promptly.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with marketing and sales teams to support promotional activities and events.
- Develop and maintain strong relationships with vendors and suppliers.
- Implement and manage technology solutions to improve operational efficiency and guest experience.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Analyze operational data to identify trends, challenges, and areas for improvement.
- Champion a culture of continuous improvement and employee engagement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management.
- Demonstrated success in managing multiple departments within a hospitality setting.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and other operational tools.
- Proven ability to manage budgets, control costs, and drive profitability.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage a remote team effectively.
- Experience with remote team management and virtual collaboration tools is essential.
Senior Operations Manager - Hotel Services
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, F&B, and banquets.
- Develop and implement operational policies and procedures to ensure efficiency and service quality.
- Manage departmental budgets, control costs, and maximize revenue.
- Lead, train, and motivate a team of hospitality professionals to achieve service excellence.
- Ensure adherence to health, safety, and hygiene standards.
- Implement guest service strategies and resolve guest issues effectively.
- Conduct regular staff performance evaluations and provide feedback.
- Manage vendor relationships and procurement of supplies.
- Collaborate with marketing and sales teams to drive business.
- Monitor operational performance and identify areas for improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a management role.
- Proven track record of successfully managing hotel departments and achieving operational goals.
- Strong knowledge of hotel management systems (PMS) and F&B operations.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets, control costs, and drive profitability.
- Passion for hospitality and a commitment to guest satisfaction.
- Ability to work flexible hours, including nights, weekends, and holidays.
Manager Hotel Finance Services
Posted 7 days ago
Job Viewed
Job Description
Provide financial, analytical and business planning support and advice to assigned business units (in Global Support Functions - Global Finance, Global HR, Global Corporate Services) to ensure their success in implementing the Company's and their functional strategic priorities. Provide short-term and long-term financial and business analyses to support the linkage of assigned business units to the Company's objectives. Work with senior management (up to SVP and VP level) to develop, support, and present business plans that drive results. Identify opportunities for improvement, gain buy-in from senior management, and implement changes to financial planning and reporting processes as needed.
**Key Accountabilities**
+ Provide project support to assigned business unit(s), including work-planning, research, analysis, presentation development and implementation support to address current operating issues, structures or policies.
+ Analyse operating, forecast and budget information for issues of concern regarding trends, competitive position, performance against strategic or tactical expectations, impact of changes in business environment, etc. Develop and utilize analytical tools to highlight critical concerns, and make appropriate recommendations based on findings. Summarize/prepare data for use in presentations to top management. Identify potential areas of opportunity for increased return on investment or efficiency of strategic planning/forecasting processes.
+ Work with key executives (up to EVP, SVP, VP level) in assigned business units to develop business plans and to coordinate budget issues with appropriate financial planning staff.
+ Develop appropriate performance and benchmark measures for global support functions. Work with executive staff in assigned business units to establish target performance levels and strategies for ongoing improvement of quality and efficiency.
+ Establish efficient financial planning and reporting processes. Provide report information, project tracking, and related data to senior management as needed or requested.
+ May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities.
**Key Skills & Experiences**
Education -
Accounting qualification, Bachelor's degree in Finance preferred, Business, Accounting, Economics or a related field of work, or an equivalent combination of education and work-related experience.
Experience -
5+ years progressive work-related experience in financial planning and analysis or management accounting, with demonstrated mastery of technical and business knowledge and understanding of multiple disciplines/processes related to the position. Work experience should include primary emphasis on management accounting, including business plan development and budgeting.
Technical skills and Knowledge -
+ Demonstrated financial and business analysis skills, and demonstrated ability to analyze operating, forecast, and budget information. Demonstrated ability to use the results of analysis to make effective strategic decisions
+ Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors and/or staff. Must be able to work effectively with senior managers, possess strong relationship management skills, and well-developed negotiating and persuading abilities.
+ Demonstrated knowledge of financial statements, financial principles and the ability to convert them to use in the hotel industry.
+ Demonstrated knowledge of Microsoft Excel and PowerPoint.
+ Demonstrated Hyperion Essbase or Enterprise, or similar consolidation/reporting system experience strongly preferred.
+ Demonstrated PeopleSoft, or similar ERP system experience preferred.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Specialist GL - Hotel Finance Services

Posted 15 days ago
Job Viewed
Job Description
With minimal guidance, act as part of a team to process transactions in accordance with Service Level Agreements. Follow appropriate accounting, finance and/or Human Resources policies and procedures in assigned function. Identify discrepancies, clear errors, and perform route-cause analysis. Contribute to the continuous improvement of all areas in process scope. Track and report specific Service Level Agreement requirements and metrics.
**Key Accountabilities**
+ SPECIALITY PROCESSING - Process transactions in accordance with Service Level Agreements. Maintain and update the team's records management for tracking, communications and continuous improvement purposes. Perform specialty accounting or human resources functions such as maintaining, reconciling, analyzing, and preparing financial statements. Specialty accounting functions include, but are not limited to, providing expertise in the investigation and analysis of significant changes in key account balances. Responsibilities also include identifying and implementing solutions to resolve significant changes to key account balances. Review a variety of documents, listings, summaries, etc. for completeness and accuracy. Analyze assigned system reports to ensure accuracy, research and resolve problems; ensure the integrity of assigned system and data. Prepare and compile various reports as required for special studies and projects. Prepare monthly financial statements using standard accounting practices. Communicate with the customer to obtain correct information or financial data, as necessary. Check records against other current sources such as reports or summaries; investigate differences and take required action to insure that records are accurate and up to date. Operate a computer system, including input, edit, retrieval and analysis of transactional data. Provide recommendations for future system enhancements and process improvements. Select, interpret, classify and adjust inputted data and arrange, convert and compile data into report form. Facilitate continued improvement efforts with the Work Team and with the Customer and Process Support Team.
+ CUSTOMER SUPPORT - May be required to talk to customers, clients or suppliers over the phone. May contact the Customer and Process Support Team to obtain correct information on the remittance advice, as necessary.
+ Apply analytical techniques to one or more disciplines. May perform statistical analyses and create accurate charts, tables and graphs in the correct format and within established time frames as required. Select and use appropriate software to effectively analyze data. Compile and analyze financial information. Effectively communicate findings and make recommendations to appropriate staff, including key stakeholders and business leaders.
+ Maintain a consistent, high quality customer-focused orientation. Listen to and communicate with customer to obtain all required information necessary to determine and address their specific needs; tactfully explain why, if service cannot be provided. Respond to individuals in manner and timeframe promised or follow-up to explain status. Provide clear, accurate information; explain procedures or materials or provide supplemental information; anticipate problems or questions.
Functional Complexities and Duties -
+ Prepare monthly hotel and corporate financial statements and ensuring integrity and accuracy are maintained.
+ Prepare and review monthly balance sheet and bank reconciliation's and appropriate reconciling journal entries.
+ Responsible for financial data collection process.
+ Prepare or review work-papers for internal / external auditors.
+ Facilitate training and supporting hotel general management / accounting staff.
**Key Skills & Experiences**
Education -
Associate Degree or Bachelor's Degree or technical institute degree/certificate or an equivalent combination of education and work related experience.
Experience -
1 to 3 years progressive work related experience with demonstrated proficiency and understanding in one or more functions related to the position.
Technical Skills and Knowledge -
+ Demonstrated knowledge of People Soft or other E.R.P. system's finance, accounting and/or Human Resources modules.
+ Demonstrated proficiency in accurately populating databases with necessary information in designated time periods.
+ Demonstrates clear, concise and succinct communication skills including adapting both verbal and written communication to the needs and level of the user.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Hotel Management Trainee
Posted today
Job Viewed
Job Description
- Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
- Le
- Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
- Learn and understand the hotel's standard operating procedures and policies
- Ensure guest satisfaction and handle guest complaints as needed
- Assist in hiring, training and supervising staff
- Conduct regular inventory checks and order supplies as needed
- Assist in preparing financial reports and budgets
- Attend meetings and training sessions as required
- Perform other duties as assigned by the hotel management team
- arn and understand the hotel's standard operating procedures and policies
- Ensure guest satisfaction and handle guest complaints as needed
- Assist in hiring, training and supervising staff
- Conduct regular inventory checks and order supplies as needed
- Assist in preparing financial reports and budgets
- Attend meetings and training sessions as required
- Perform other duties as assigned by the hotel management team
Requirements
- Excellent communication skills, both written and verbal
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to changing work schedules and environments
- Basic knowledge of hotel operations and guest services
- Positive attitude and willingness to learn
- Ability to handle multiple tasks and prioritize responsibilities
- Proficiency in Microsoft Office and other relevant software programs
Hotel Management Executive
Posted today
Job Viewed
Job Description
Experience
0 - 1 Years
No. of Openings
30
Role
Hotel Management Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
( Male / Female )
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
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Stewards - Hotel Management
Posted today
Job Viewed
Job Description
Company Overview
Gamut HR Solutions, headquartered in Hyderabad, specializes in connecting individuals with the right job opportunities. As a boutique firm with 2-10 employees, we offer personalized services to help candidates find roles that match their skills and aspirations. Discover more about us at gamuthrsolutions.com .
Job Overview
We are seeking enthusiastic Stewards to join our team in Hyderabad. This full-time, junior-level position requires candidates with 1 to 3 years of experience in hotel management. As a Steward, you will play a crucial role in ensuring smooth service operations and maintaining high standards of food and beverage services.
Qualifications and Skills
- Extensive knowledge of food handling protocols to ensure safety and quality at all times (Mandatory skill).
- Proven ability to arrange table settings correctly, enhancing guests' dining experience (Mandatory skill).
- Experience in dishwashing and maintaining cleanliness of kitchen and dining areas (Mandatory skill).
- Proficient in banquet setup to accommodate various events and customer needs with precision.
- Strong guest service skills to provide a welcoming and memorable experience for patrons.
- Expertise in buffet presentation ensuring aesthetically pleasing and organized food displays.
- Effective waste management techniques to minimize waste and promote sustainability.
- Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
Roles and Responsibilities
- Assist in the setup and breakdown of dining areas, ensuring readiness for service.
- Maintain cleanliness and organization of service stations and work areas.
- Ensure tables are properly set with appropriate tableware, ensuring consistent quality.
- Collaborate with kitchen staff to ensure timely and accurate delivery of orders to guests.
- Deliver excellent guest service by addressing any concerns or requests promptly and professionally.
- Support in inventory management and restocking of supplies as necessary.
- Adhere to health and safety regulations while handling food and beverages.
- Continuously seek ways to improve efficiency and service quality within the team.
Captains - Hotel Management
Posted today
Job Viewed
Job Description
Company Overview
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- Experience with food and beverage service is a must to ensure the highest quality for guests resolving issues promptly (. (Mandatory skill)
- Strong guest relationsMandatory skill).
- Excellence in customer service, focusing on creating exceptional guest service is a must. Ensure quality service to enhance guest satisfaction experiences (Mandatory skill).
- Understanding of hotel booking systems to efficiently manage reservations and customer skills to enhance the overall experience of guests and handle inquiries efficiently. (Mandatory skill)
- Strong skills in guest relations to create a welcoming environment and address guest requirements.
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- essential to motivate staff towards delivering outstanding service.
- Proficient in customer>Ability to conduct staff training, enhancing their skills experience. (Mandatory skill)
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- Oversee daily operations in the restaurant time management to ensure to interact seamlessly with smooth functioning guests and and guest satisfaction.
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- Roles and Responsibilities
- Attention to detail with a proactive approach to identifying and solving preferences.
- potential issues before they escalate.
- Address guest inquiries and>
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- Roles and Responsibilities complaints in a professional
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- Coordinate with kitchen staff to manage order times and special requests from guests.
- Supervise and guide staff to uphold quality and service standards consistently.
- expectations.
- Manage guest relations by promptly addressing their needs and resolving any issues that arise standards and guest satisfaction.
- Manage guest queries and complaints with a focus on maintaining high levels of customer service.
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- Facilitate effective communication between kitchen staff and front-of-house to ensure seamless operations.
- Conduct training sessions for staff to improve service
- Facilitate staff training sessions to maintain knowledge of events and new offerings.
- Monitor delivery and the highest operational efficiency.
- inventory levels to ensure that all necessary items level of
- Monitor and maintain cleanliness and tidiness customer service standards by monitoring service delivery and are stocked and ready for service.
- of the dining areas implementing improvements.
- Assist to enhance guest experience.
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- Maintain hygiene and safety standards as per industry regulations in managing hotel booking systems to ensure efficient guest check-in and ensure the availability of necessary supplies and equipment.
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- Lead and motivate the team to achieve service goals and foster a positive working environment.
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- Implement effective time management strategies to ensure all operations run smoothly and efficiently.
- Communicate effectively with all departments to ensure seamless hotel operations and guest satisfaction.
Hotel Management Trainee
Posted today
Job Viewed
Job Description
- Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
- Le
- Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
- Learn and understand the hotel's standard operating procedures and policies
- Ensure guest satisfaction and handle guest complaints as needed
- Assist in hiring, training and supervising staff
- Conduct regular inventory checks and order supplies as needed
- Assist in preparing financial reports and budgets
- Attend meetings and training sessions as required
- Perform other duties as assigned by the hotel management team
- arn and understand the hotel's standard operating procedures and policies
- Ensure guest satisfaction and handle guest complaints as needed
- Assist in hiring, training and supervising staff
- Conduct regular inventory checks and order supplies as needed
- Assist in preparing financial reports and budgets
- Attend meetings and training sessions as required
- Perform other duties as assigned by the hotel management team
Requirements
- Excellent communication skills, both written and verbal
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to changing work schedules and environments
- Basic knowledge of hotel operations and guest services
- Positive attitude and willingness to learn
- Ability to handle multiple tasks and prioritize responsibilities
- Proficiency in Microsoft Office and other relevant software programs
Requirements
Excellent communication skills, both written and verbal Strong organizational and time management skills Ability to work independently and as part of a team Flexibility and adaptability to changing work schedules and environments Basic knowledge of hotel operations and guest services Positive attitude and willingness to learn Ability to handle multiple tasks and prioritize responsibilities Proficiency in Microsoft Office and other relevant software programs