1,893 Jira Professionals jobs in India

Position: Jira Admin

Exp: 5+ yrs

Location: Pune

Roles and Responsibilities:

Skills and Experience

• Proven hands-on experience as a Jira admin managing large-scale environments (100+ projects, 2,000+ users, 50+ plugins).
• Extensive knowledge of project configuration, workflow automation, permission schemes, and plugin management.
• Demonstrated experience integrating Jira with Atlassian suite tools and external platforms (Qtest, Slack, GitHub).
• Strong dashboarding, reporting, and metric-setting abilities for compliance and audit requirements.
• Excellent troubleshooting, documentation, and user support skills.
• Effective communication, teamwork, and multitasking capabilities, handling requests efficiently and politely.
• Experience producing user guides, conducting training, and managing user onboarding.

About the Company : Atlassian is a software company that develops products for project management, collaboration, and software development. Our mission is to unleash the potential of every team, and we foster a culture of innovation, collaboration, and inclusivity.

About the Role : We are seeking an experienced Atlassian Suite Administrator to serve as the subject matter expert (SME) for all Atlassian products, particularly JIRA Software, JIRA Service Management, and Confluence, with 8-10 years of hands-on administration experience.

Responsibilities :

• Perform comprehensive administration and configuration of JIRA instances, including projects, workflows, issue types, custom fields, screens, permissions, notification schemes, and board configurations (Scrum, Kanban).
• Manage and administer user accounts, groups, and roles across the Atlassian suite, ensuring proper access control and security compliance.
• Install, manage, and troubleshoot Atlassian add-ons, plugins, and extensions (e.g., ScriptRunner, Tempo, Automation for JIRA, Zephyr, Xray, Portfolio for JIRA).
• Oversee regular maintenance tasks, including backups, performance monitoring, database optimization, and system upgrades for both JIRA Server/Data Center and Cloud environments.
• Responsible for application health, availability, and performance of all Atlassian tools.
• Collaborate extensively with stakeholders, product owners, Scrum Masters, and development teams to gather requirements, analyze existing processes, and design/implement highly customized and efficient JIRA workflows that align with business needs.
• Implement advanced workflow features, including conditions, validators, post-functions, and automation rules using ScriptRunner (Groovy scripting) or JIRA Automation.
• Identify opportunities for process improvements and leverage Atlassian tools to streamline operations, eliminate redundancies, and enhance team productivity.
• Integrate JIRA with various third-party tools such as CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps), version control systems (Git, Bitbucket, GitHub), service desk platforms, Slack, and other enterprise applications.
• Develop and maintain automation scripts (e.g., Python, Groovy, Shell) to automate routine tasks, generate reports, and facilitate data exchange between systems.
• Leverage JIRA REST APIs to build custom integrations or extract data for reporting and analytics purposes.
• Provide expert-level support to end-users, troubleshoot complex issues, and resolve JIRA-related problems in a timely and efficient manner.
• Develop and deliver comprehensive training programs and user guides for JIRA features, best practices, and new functionalities for both technical and non-technical audiences.
• Create and maintain detailed documentation for JIRA configurations, workflows, integrations, and standard operating procedures.
• Promote adoption and best practices for Atlassian tools across the organization.
• Design, create, and manage custom dashboards, filters (JQL), and reports to provide meaningful insights into project progress, team performance, and key metrics for various stakeholders.
• Analyze data to identify trends, performance blockers, and areas for further optimization within JIRA.
• Establish and enforce JIRA governance standards, best practices, and configuration guidelines across the organization.
• Provide strategic recommendations for leveraging the Atlassian suite to meet evolving business requirements and improve overall organizational efficiency.
• Participate in long-term planning for Atlassian tool roadmap, including version upgrades, migrations, and new tool evaluations.

Qualifications : 8-10 years of hands-on administration experience with Atlassian products.

Required Skills :

• Expertise in JIRA Software, JIRA Service Management, and Confluence.
• Strong understanding of JIRA workflows, configurations, and administration.
• Experience with Atlassian add-ons and plugins.
• Proficient in automation scripting (e.g., Python, Groovy, Shell).
• Ability to integrate JIRA with third-party tools.

Preferred Skills :

• Experience with CI/CD pipelines and version control systems.
• Familiarity with JIRA REST APIs.
• Strong analytical and problem-solving skills.
• Excellent communication and training abilities.

Pay range and compensation package : Competitive salary based on experience and qualifications.

Equal Opportunity Statement : We are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals, regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

Mizuho Global Services India Pvt. Ltd.

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

Know more about MGS:

What’s in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Position : JIRA & Confluence Administrator

We are seeking an experienced Senior JIRA & Confluence Administrator with 7-10 years of hands-on experience managing and optimizing Atlassian environments across enterprise scale organizations. This role will lead the administration, customization, integration, and governance of JIRA & Confluence to support Agile delivery, ITSM processes, and enterprise collaboration You will work closely with cross-functional teams including engineering, operations, project management, security, and business stakeholders to ensure alignment between Atlassian tools and organizational goals.

Key Responsibilities :

• Own and manage the entire Atlassian stack including JIRA Software, JIRA Service Management, and Confluence (Cloud Server, or Data Center)

• Lead design and implementation of complex JIRA workflows, permission schemes, customer fields, and automation rules tailored for Agile, Scrum, Kanban, and ITIL processes.

• Design and administer Confluence spaces, templates, access structures, macros, and content strategies to support knowledge management and team collaboration

• Work closely with product owners, delivery managers, and support teams to gather requirements and translate into effective Atlassian solutions

• Drive platform governance, including user access control, audit compliance, plugin evaluations, and license management.

• Lead or contribute to migration initiatives, such as JIRA server to cloud or third-party tool consolidations

• Develop custom integrations using REST APIs. Webhooks and middleware platforms.

• Mentor and guide junior administrators and support users through training, documentation, and troubleshooting.

• Maintain system uptime, schedule upgrades/patches, and ensure data integrity and backup policies are followed.

• Act as an SME for JIRA & Confluence best practices, enterprise scaling, and strategic enhancements.

Required Skills & Qualifications :

• 7-10 years of hands-on experience with Atlassian JIRA and Confluence administration in enterprise environments

• Deep expertise in JIRA configuration, including complex workflow creation, automation, and JQL.

• Strong command of Confluence Space and template design, user management, and governance

• Proven experience working in Agile/DevOps/ITSM frameworks

• Experience with ScriptRunner, Automation for JIRA, Insight, and other Marketplace apps.

• Strong understanding of Atlassian Cloud vs Server/Data Center architectures and migration considerations

• Proficient with REST API Integration, scripting (Groovy, Python, Shell) and log analysis.

• Knowledge of SSO, LDAP/Active Directory integrations, user provisioning, and permission models

• Excellent problem-solving, communication, and stakeholder engagement skills Preferred Qualifications

• Atlassian Certifications (ACP-610/120/1000) is a plus

• Experience managing large-scale environments with 1000+ users

• Exposure to Atlassian Access, Crowd, and Bitbucket/Bamboo

• Familiarity with CI/CD pipeline, security compliance and audit controls

• Experience leading tool governance forums or CoE.

Interested candidates can send resume on along with below details.

Available for F2F? Y/N

Notice period ?

Total & relevant experience ?

Current & expected CTC ?

Current residential location in Mumbai

Address:

Mizuho Global Services India Pvt. Ltd,

11th Floor, Q2 Building Aurum Q Park, Gen 4/1,

Ttc, Thane Belapur Road, MIDC Industrial Area,

Ghansoli, Navi Mumbai- .

About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.
We are looking for an experienced Atlassian Support Engineer to manage and maintain Jira Data Center products, Confluence, JIRA, and related tools. Reporting to the Manager, Software Development Engineering, you'll be responsible for:
+ Supporting and managing JIRA, Confluence Data Center, and plugins, providing Tier 1 and 2 assistance for workflows, access, reporting, and dashboards
+ Creating and managing workflows to sync Jira and automate DevSecOps tools like BitBucket and Bamboo
+ Monitoring the performance, availability, and security of Atlassian applications, troubleshooting and resolving any issues that may arise
+ Working with Development teams and stakeholders to gather requirements and tailor Atlassian tools
+ Establishing best practices for Atlassian tools and train users for effective use
**What We're Looking for (Minimum Qualifications)**
+ Bachelor's degree in computer science, information technology, or a related field with
+ 3+ years experience in administration of Atlassian Jira Data Center products
+ Proficiency in SQL for data analysis, transformation, and visualization, including the ability to write complex queries and work with relational databases
+ Experience with scripting languages (e.g. Python and Groovy) for automation and customization of Atlassian tools including integration with build and deployment infrastructure
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience with structuring, documenting, and implementing change management best practices (playbooks, design docs, trainings, etc.) for new products and features
+ Experience in maintaining backend of these applications like installation/upgradation/migration would be a plus
+ Atlassian certifications, such as Atlassian Certified Jira Administrator or Atlassian Certified Confluence Administrator
#LI-HYBRID
#LI-SK3
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Job Description: ITSM Expert (ITIL Certified) ServiceNow / Jira Implementation

Position: ITSM Expert – ITIL Certified

Experience Required: 6–8 Years

Location: Noida (Work from Office)

Employment Type: Full-Time

Shift: US Shift(6PM-3AM IST)

About the Role

We are seeking an ITIL-certified ITSM Expert with proven experience in implementing and managing large-scale IT Service Management (ITSM) solutions using ServiceNow or Jira Service Management. The role involves driving ITSM process design, governance, and automation for enterprise IT services while ensuring scalability, compliance, and service excellence.

The ideal candidate will have a strong background in IT operations, ITIL processes, ITSM tool implementation, and enterprise service delivery transformation.

Key Responsibilities

• Lead the implementation, customization, and optimization of ITSM platforms (ServiceNow or Jira Service Management) for enterprise-wide adoption.
• Design and standardize ITIL-based processes (Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge, Request Fulfillment).
• Partner with business units, IT operations, and governance teams to align ITSM solutions with organizational strategy.
• Define workflows, automation, dashboards, and reporting for service delivery efficiency.
• Support service integration and management (SIAM) across multiple vendors and platforms.
• Establish and enforce governance, compliance, and SLA/KPI frameworks for ITSM operations.
• Manage and optimize CMDB, discovery, and service catalog design.
• Conduct process assessments, maturity evaluations, and continual service improvements (CSI).
• Provide technical leadership, training, and best practices for ITSM platform adoption.
• Collaborate with DevOps, Cloud, Security, and Business Service Owners to ensure seamless service workflows.
• Manage release and change management cycles across multiple environments.

Required Skills & Experience

• 6–8 years of ITSM/IT Operations experience, with at least 3–5 years in ServiceNow or Jira Service Management implementation.
• Strong expertise in ITIL processes and frameworks (minimum ITIL v3/v4 certification required).
• Hands-on with ServiceNow/Jira administration, workflow design, automation, and integrations.
• Experience managing large-scale IT services organizations with complex service landscapes.
• Proven experience in Incident, Problem, Change, and Request Management process implementations.
• Knowledge of CMDB, service catalog, and asset management.
• Strong understanding of governance, SLA reporting, and IT compliance requirements.
• Familiarity with DevOps, Agile, and CI/CD integrations with ITSM tools.
• Excellent stakeholder management, communication, and presentation skills.

Preferred Qualifications

• Advanced ITIL certifications (ITIL Managing Professional / Strategic Leader).
• ServiceNow certifications (CSA, CIS, CAD) or Jira Admin/Atlassian certifications.
• Experience with enterprise integrations (APIs, monitoring tools, cloud platforms).
• Exposure to automation, AI/ML in ITSM, and self-service portal design.
• Knowledge of ISO 2000, COBIT, or other IT governance frameworks.

Education

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field.

Think global. Think BIG.

Visit us:

Linkedin:

Greetings!

Currently we have an Urgent Position for SAAS Engineer Role with one of our projects, location based in Noida.

Kindly find below the details for your Perusal.

Job Location : Noida (Hybrid)

Experience : 3-5 Years

MAX CTC to be offered : 13 Lacs / Annum

Notice Period : 0-20 Days Maximum

Job Description:

• Minimum of 3+ years of experience in the administration / configuration of Atlassian Suites of Applications – Jira, Confluence, GitHub, Linux
• Proficiency in scripting languages (e.g. Python, Bash) for automation
• The foremost requirement of this role is to provide application support and incident resolution in a timely manner and in accordance with agreed SLAs.
• Performance tuning of slow running processes will also be required.
• A deep and demonstrated understanding of Security principles is required to manage changes in line with security recommendations.
• Monitors system performance and makes recommendations for modifications, research problems, identifies root cause and proposes sustainable solutions.
• Experience working with global teams.

Desirable:

• Experience in managing application upgrades and managing configurational changes.
• Serves as application support for any other version control application.
• Experience supporting SaaS and on-premises applications.
• Experience with monitoring tools (e.g. New Relic, Grafana, PRTG).
• Experience with Fisheye / Crucible, Bamboo is a plus
• Maintains non-technical system documentation, such as process flow charts, design documents, business communications records.
• Outstanding oral and written communication skills are essential as you will be required to conduct meetings with end users to obtain requirements and generate functional specification documents.
• In conjunction with the Business Analysts, you will work with users to gather requirements for projects and enhancements to the production system.
• The successful candidate will be proficient in being able to functionally analyze a requirement for a change request and present an estimate for consideration.
• Working closely with the SMEs and current team, the role will also be required to:
• Follow Change Control procedures as well as performing environment refreshes and maintenance of the different environments on a regular basis.
• Troubleshoot and fix application environment issues.
• The ability to install, configure, upgrade and optimize performance of an application environment.
• In depth understanding of the environment and the business systems requirements of it.
• Able to re-build the platform if required.
• Understands the business impact of an IT systems failure.
• Ability to create technical recovery and continuity plans.

Qualifications

Bachelor’s Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.

Experience:

• Minimum of 3 years’ experience in the administration, configuration and support of Atlassian applications, GitHub, Linux and DevOps tools.
• Solid experience with application support to end customers and liaisoning with stakeholders to provide quick support.
• Solid experience with automation to reduce toil (manual repetitive work).
• Strong communication skills and ability to work closely with business and functional resources to develop sustainable business solutions.
• Ability to document technical specifications.
• Good interpersonal, written, and oral communication skills.
• Ability to present ideas in user-friendly language.
• Experience of working in a team-oriented, collaborative environment.
• Ability to knowledge transfer skills to other team members.

About Sonata Software:

Sonata is a global software company, one of the fastest growing in India. It specializes in Platform Engineering, Sonata’s proprietary Platformation methodology, providing a framework that assists companies with their digital transformation journeys and helps them build their businesses on platforms that are Open, Connected, Intelligent, and Scalable. Sonata's platform engineering expertise is supported by its capabilities in Cloud and Data, IoT, AI, and Machine Learning, Robotic Process Automation, and Cybersecurity. With its centres in India, the US, Europe, and Australia, Sonata brings Thought leadership, Customer-centricity, and Execution Excellence towards catalysing the business transformation process for its customers around the world.

You can read more here:

Best Regards,

Sathish Kumar Gnanasekaran

Talent Acquisition

M:

Role: Technical Program Manager

Position Type: Full-Time Contract (40hrs/week)

Contract Duration: 6 months+ Contract to hire.

Work Schedule: 8 hours/day (Mon-Fri)

Location: 100% Remote - Preferably candidates living in Karnataka or willing to relocate.

We’re seeking a Technical Program Manager with strong operational and financial expertise to drive process improvements, governance, and program efficiency across engineering and product teams. This role involves managing key cross-functional initiatives, optimizing tooling, and improving visibility into program performance.

Key Responsibilities:

• Lead process improvements, tracking, and reporting for major programs across the organization.
• Manage program cadences, stakeholder communication, and risk tracking.
• Oversee vendor and contract management, ensuring spend visibility and compliance.
• Configure and manage Jira workflows, automations, and dashboards.
• Support financial tracking, forecasting, and capitalization (CapEx/OpEx) reporting.
• Develop OKRs and performance metrics to align programs with business goals.
• Partner with Finance, Engineering, and Product to drive operational excellence.

Qualifications:

• 8+ years of program or project management experience in technology environments.
• Strong skills in Jira, Confluence, Smartsheet, Tableau, SQL , or similar tools.
• Proven experience with financial planning , vendor management , and governance processes .
• Ability to communicate effectively with leadership and cross-functional teams.
• Bachelor’s degree in a technical or business field (or equivalent experience).

**_Job Title:_**
Cloud Operations Senior Tools Engineer - Jira | JSM | Confluence | 5 to 8y
**About Skyhigh Security:**
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.
Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our 'Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.
We are on these too! Follow us on LinkedIn ( and ( .
**_Role Overview:_**
The Cloud Operations Tools Engineer at Skyhigh Security will be responsible for the administration, customization, and optimization of Atlassian tools, primarily Jira and Confluence, with a strong focus on Jira Service Management (JSM). This role involves working closely with cross-functional teams to enhance workflows, automate processes, and ensure seamless integration with other tools and systems. This position is part of the growing Skyhigh Security Tech Ops team, playing a crucial role in improving operational efficiency and scalability.
**Key Responsibilities:**
+ Administer, configure, and maintain Atlassian Jira, Jira Service Management (JSM), and Confluence.
+ Design and implement workflows, dashboards, automation rules, and reporting solutions within Jira and JSM.
+ Collaborate with IT and business teams to understand requirements and enhance the functionality of Jira and JSM.
+ Integrate Jira with other tools such as CI/CD pipelines, monitoring systems, and ITSM platforms.
+ Ensure the reliability, scalability, and security of Atlassian tools.
+ Troubleshoot and resolve issues related to Jira, JSM, and other Atlassian applications.
+ Develop scripts and automation solutions using Groovy, Python, or other scripting languages.
+ Maintain documentation for workflows, configurations, and best practices.
+ Stay updated with Atlassian's latest features, best practices, and industry trends.
**Qualifications:**
+ 5 to 8 years of experience in Atlassian tools administration, particularly Jira and Jira Service Management (JSM).
+ Strong expertise in Jira workflow configuration, automation, and customization.
+ Experience with Jira plugins and add-ons such as ScriptRunner, Insight (Asset Management), and Service Desk integrations.
+ Proficiency in scripting languages such as Groovy, Python, or Shell scripting.
+ Experience integrating Jira with cloud platforms (AWS, Azure, OCI) and other ITSM tools.
+ Familiarity with automation and infrastructure-as-code tools (e.g., Ansible, Terraform).
+ Strong analytical and problem-solving abilities.
+ Excellent communication and collaboration skills.
+ Ability to work in a fast-paced, dynamic environment.
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
**Preferred Qualifications:**
+ Atlassian Certifications (e.g., Atlassian Certified Jira Administrator, Jira Service Management Administrator).
+ Experience with ITIL practices and IT Service Management workflows.
+ Knowledge of monitoring and incident management tools such as PagerDuty, Grafana, and AI Ops.
+ Understanding of containerization and orchestration tools (e.g., Docker, Kubernetes).
+ Familiarity with security tools and best practices.
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.