248 Kaiser Permanente jobs in India

The Offer

• Work in a company with a solid track record of performance
• Flexible working options
• Opportunity to make a positive impact

The Job

About the Role:

We seek a dedicated Health Services Manager to join our client. This role will oversee the management and improvement of health services within our organization. The ideal candidate will have strong leadership skills, a passion for health and wellness, and the ability to manage and develop a team to provide the highest quality of care.

Key Responsibilities:

• Oversee daily operations of health services, ensuring compliance with regulations and industry standards.
• Develop and implement health programs and initiatives to improve the overall health of employees and customers.
• Lead and manage a team of health professionals, providing guidance and support for continuous improvement.
• Collaborate with other departments to ensure health services align with company goals.
• Monitor health service performance and implement corrective actions when necessary.
• Manage budgets and ensure cost-effective delivery of health services.

The Profile

Requirements:

• Bachelor's degree in Health Services Management, Public Health, or a related field (Master's preferred).
• Minimum 5 years of experience in a health services management role.
• Strong understanding of health regulations, policies, and industry standards.
• Excellent communication, organizational, and leadership skills.
• Proven ability to manage budgets and improve operational efficiency.
• Ability to work independently and in a team setting.

The Employer

Our client is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward

Responsibilities
Adani Group:
Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani Power Limited (APL):
Adani Power Limited (APL), a part of the diversified Adani Group, is the largest private thermal power producer in India. We have a power generation capacity of 15,250 MW comprising thermal power plants in Gujarat, Maharashtra, Karnataka, Rajasthan, Chhattisgarh, Madhya Pradesh, and Jharkhand, and a 40 MW solar power project in Gujarat.

Job Purpose:
This role is responsible for developing and implementing an Health care and wellness plans, managing medical surveillance for employees, and operating the plant's medical facilities. The role is pivotal for responding to medical emergencies, overseeing wellness and preventive care programs, and maintaining confidential medical records of employees.

Factory Medical Officer
Occupational Health Management
Develop and implement Occupational Health Care Plans tailored to the specific needs of the employees.

Conduct medical surveillance of employees on a continual basis to monitor health and occupational hazards.

Manage and operate the plant's medical facilities, ensuring they are equipped and maintained to provide necessary medical services.

Respond promptly to medical emergencies, providing necessary treatment and coordinating with external medical services as required.

Prepare and submit reports on medical activities, health statistics, and compliance status to management.

Coordinate with external healthcare providers and specialists for referrals and advanced medical care.

Maintain accurate and confidential medical records for all employees.

Wellness And Preventive Care
Create and execute a wellness awareness plan for employees, contract workers, and their families.

Conduct comprehensive health and wellness programs that include education sessions and awareness initiatives on nutrition, hygiene, stress management, and preventive care to enhance employee well-being.

Provide primary medical care and first aid to employees for work-related injuries and illnesses.

Provide preventive and curative health care services at the plant and township.

Conduct regular health assessments and medical examinations for employees to monitor their health and fitness for work.

Monitor and manage chronic conditions and occupational health issues among employees.

Support for various government-related medical initiatives/health camps/blood donation camps.

Collaborate with HR and safety teams to promote a healthy work environment and lifestyle among employees.

Budget And Inventory Management
Obtain budgetary approvals for Occupational & Township Health Centre.

Monitor expenditure as per the allotted budget, to ensure cost optimisation.

Oversee the procurement and inventory management of medical supplies and equipment.

Business Sustainability
Ensure adherence to IMS, AWMS, DISHA and CHETNA guidelines within the department.

Implement 5S at Occupational Health Centre.

Ensure compliance with all health and safety regulations as per the Factories Act, 1948 as well as state rules and other relevant laws.

Work with the safety team to develop and implement occupational health and safety policies and procedures.

Comply with Safety interaction and Incident Management as per schedule.

Digitization And Automation
Lead and execute comprehensive digitization strategies to optimize operational efficiency.

Innovate and implement new initiatives and leverage digital tools for health monitoring.

Key Stakeholders - Internal
Adani Hospitals

Human Resource

Safety Department

Qualifications
Educational Qualification:
MBBS degree from a recognized medical institution, with CIH/AFIH/DIH Certification.

Work Experience (Range Of Years)
Min. 5 years of experience in occupational health management, preferably in an industrial or manufacturing setting.

Preferred Industry
Experience in the power generation industry or similar heavy industries is advantageous.

Director of Mental Health Services (Compliance & Quality) CLS India.

Location:
Delhi, India or Hybrid Remote (Local TBD, with in-country travel)

Type:
Full-Time | Senior Leadership

Reports to:
Sr. VP of Service Delivery - CLS Canada

Functional Reporting:
Country Manager - CLS India

Compensation:
Competitive salary expected in the range of ₹20–25 lakhs INR annually, commensurate with experience,
plus performance-based incentives.

Sector:
Nonprofit | Mental Health | Volunteer Engagement | Social Impact

About Certified Listeners Society (CLS)

Certified Listeners Society (CLS) is a global nonprofit offering 24/7 emotional support through trained volunteers, AI-assisted tools, and culturally relevant wellness programs. With over 300,000+ annual chats and growing operations in India, we aim to ensure that our service delivery is safe, ethical, and compliant with local mental health frameworks. CLS India believes in a global vision with local empowerment.

This role is pivotal to achieving that standard by ensuring training, supervision, and all volunteer-led support follow the highest legal, ethical, and therapeutic quality benchmarks in India.

Website:

LinkedIn:

Role Overview

As Director of Service Delivery, you will serve as the guardian of early-stage mental health and emotional support quality and regulatory alignment for all volunteer interactions across CLS India. You will lead the training architecture, manage compliance frameworks, and oversee the supervision of volunteers who deliver emotional support.

All Shift Supervisors report to you on matters of service quality and volunteer performance. You'll be the key liaison between Canada's Service Delivery strategy and India's mental health requirements.

Key Responsibilities

• Training & Curriculum Alignment
• Oversee the design and execution of all volunteer training programs to ensure alignment with Indian mental health regulations and best practices.
• Coordinate with Indian psychological experts, legal advisors, and compliance officers to validate training frameworks.

• Implement feedback loops from supervisors to continuously improve training content.

• Service Quality & Supervision Oversight

• Lead, coach, and manage all Shift Supervisors who oversee day-to-day volunteer chats and service standards.
• Monitor chat transcripts, QA reviews, and red-flag reports to ensure ethical, non-clinical, and emotionally safe support practices.
• Establish and uphold clear service protocols, escalation frameworks, and corrective action processes.

• Provide support to volunteers and establish a Debriefing Model to support volunteers experiencing stress, duress, or requiring additional assistance.

• Regulatory & Ethical Compliance

• Ensure all aspects of CLS's emotional support services are aligned with Indian laws (e.g., Mental Healthcare Act, 2017) and other applicable nonprofit/telehealth guidelines.
• Maintain documentation and compliance reports for internal and external audits or government bodies.
• Act as the point of contact for any regulatory inquiries or local academic/clinical partnerships.

• Establish clear scope of services and interventions provided by CLS.

• Cross-Team Coordination

• Work closely with the Sr. VP of Service Delivery (Canada) to implement CLS global policies in the Indian context.
• Collaborate with the Country Manager and Training/Volunteer teams on organizational rollouts and growth.
• Support the development of quality assurance dashboards and wellness risk triggers.

What We're Looking For

• 5–10+ years of experience in mental health program delivery, counseling, psychology, or social work.
• Strong understanding of India's Mental Healthcare Act and ethical standards for support services.
• Experience supervising teams, developing training, or managing service compliance in a nonprofit or health organization.
• Excellent written and verbal communication in English; knowledge of regional Indian languages is a plus.
• Demonstrated commitment to mental health equity, accessibility, and culturally respectful care.
• Background and experience managing and working with volunteers.

Preferred Qualifications:

• Master's in Clinical Psychology, Counselling Psychology, Psychiatric Social Work, or related field (RCI registration preferred but not required).
• Experience working with digital mental health or emotional support platforms.
• Familiarity with trauma-informed care and non-clinical peer support models.

Why Join CLS?

• Play a leadership role in building India's largest emotional wellness support platform.
• Influence training and service quality for thousands of volunteers.
• Be part of a global nonprofit with a mission to break generational cycles of distress and disconnection.
• Collaborate across borders, but shape service delivery locally.

How to Apply

Send your CV and a short cover letter via LinkedIn. Please use the subject line:
Director of Service Delivery
Application.

• Provide clinical leadership and direction for community health programs and services.
• Oversee the day-to-day operations of clinical teams, ensuring efficient and effective patient care delivery.
• Manage, mentor, and evaluate a team of healthcare professionals, including nurses, counselors, and support staff.
• Develop and implement clinical protocols, standards of care, and best practices.
• Ensure compliance with all relevant healthcare regulations, policies, and ethical guidelines.
• Collaborate with other healthcare providers, social services agencies, and community organizations to coordinate patient care and resources.
• Monitor patient outcomes and satisfaction, implementing improvements as needed.
• Contribute to the planning, development, and evaluation of new community health initiatives.
• Conduct patient assessments, diagnose conditions, and develop treatment plans as appropriate for the scope of practice.
• Provide direct patient care when necessary, offering expert advice and support.
• Maintain accurate and confidential patient records.
• Participate in relevant training, continuing education, and professional development activities.
• Represent the organization in community forums and stakeholder meetings.
• Manage budgets and resources allocated to clinical services.

• Master's degree in Nursing, Public Health, Social Work, or a related clinical field.
• Current and valid professional license in the relevant healthcare discipline.
• Minimum of 7 years of experience in clinical practice, with at least 3 years in a leadership or supervisory role.
• Proven experience in community health, public health, or social care settings.
• Strong understanding of healthcare delivery systems and community needs.
• Excellent leadership, team management, and interpersonal skills.
• Exceptional communication, counseling, and problem-solving abilities.
• Familiarity with healthcare regulations and quality improvement methodologies.
• Experience in program development and evaluation is desirable.
• Proficiency in electronic health record (EHR) systems.
• Commitment to providing patient-centered care and promoting health equity.

• Provide direct clinical care and supervision to patients within community settings.
• Lead, mentor, and support a multidisciplinary team of healthcare providers, including nurses, therapists, and support staff.
• Develop and implement clinical protocols, care plans, and service delivery models to meet patient needs.
• Ensure all clinical activities comply with regulatory requirements, licensing standards, and ethical guidelines.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Oversee patient scheduling, resource allocation, and operational efficiency of the community health services.
• Collaborate with external healthcare providers, social services agencies, and community organizations to facilitate comprehensive patient care.
• Monitor patient outcomes and satisfaction, implementing quality improvement initiatives.
• Manage clinical supplies, equipment, and medication management processes.
• Act as a point of contact for complex patient cases and provide clinical guidance.
• Contribute to the development and delivery of training programs for clinical staff.
• Maintain accurate and timely patient records in accordance with organizational policies.
• Represent the organization in community forums and advocate for patient needs.

• Provide clinical leadership and oversight for all mental health programs and services.
• Develop, implement, and evaluate evidence-based treatment protocols and therapeutic interventions.
• Ensure compliance with all relevant regulations, licensing requirements, and ethical standards.
• Manage, supervise, and mentor a multidisciplinary team of psychiatrists, psychologists, counselors, and social workers.
• Oversee patient intake, assessment, and care planning processes.
• Develop and manage program budgets, including resource allocation and financial reporting.
• Foster a collaborative and supportive work environment for clinical staff.
• Lead quality improvement initiatives and outcome measurement strategies.
• Develop and maintain partnerships with other healthcare providers, community organizations, and government agencies.
• Contribute to the strategic planning and growth of the organization's mental health services.
• Advocate for clients and promote mental health awareness within the community.

• Doctorate in Psychology (Ph.D. or Psy.D.), Psychiatry (MD), or a related clinical field.
• Current and unrestricted license to practice as a psychologist, psychiatrist, or clinical social worker in India.
• Minimum of 10 years of progressive clinical experience in mental health, with at least 5 years in a leadership or supervisory role.
• Demonstrated experience in program development, management, and evaluation.
• In-depth knowledge of various therapeutic modalities and best practices in mental healthcare.
• Strong understanding of mental health policy, regulations, and funding mechanisms.
• Exceptional leadership, communication, and interpersonal skills.
• Proven ability to manage diverse teams and foster a positive clinical culture.
• Experience working with diverse populations and addressing specific community needs.
• Commitment to evidence-based practice and continuous quality improvement.
• Proficiency in telehealth platforms and remote patient management tools is essential for this remote role.