18,899 Key Account Management jobs in India

About The Opportunity
Role: Key Account Management

Level: Senior Executive/Assistant Manager

Reporting to: Senior Manager

Location: Bangalore

About The Function
MyBiz, a corporate travel management platform by MakeMyTrip, provides a customizable, real-time self-booking system that seamlessly integrates into a company's structure to deliver convenience, transparency, savings, and the power of choice. Over the last 5 years, we have onboarded 50,000+ prominent corporates who are benefiting from our seamless platform and achieving significant savings.

About The Role
As a Key Account Manager (New Business Acquisition), you'll play a pivotal role in expanding our presence in your assigned region—bringing top corporate clients on board and helping them transform the way they manage travel and expenses.

What Will You Be Doing

• Regional Acquisition: Driving new client acquisition in your assigned region by identifying and targeting high-potential businesses
• Enterprise SaaS Sales: Owning the entire sales cycle—from prospecting and pitching to closing deals
• Consultative Approach: Engaging with CXOs and key stakeholders to understand their needs and offer tailored MyBiz solutions
• Revenue Growth: Building and maintaining a healthy pipeline while consistently meeting sales targets
• Market Intelligence: Tracking industry and competitor activity to refine strategy and stay ahead
• Cross-Team Collaboration: Working with product, tech, finance, and legal teams to ensure seamless onboarding and client success
• Relationship Building: Building strong networks and partnerships to unlock referrals and long-term growth opportunities

Qualification & Experience

• Postgraduate from a reputed institute with 2–5 years of experience in B2B sales—preferably in SaaS, travel, fintech, or enterprise solutions
• Proven track record of managing long sales cycles and closing high-value deals
• Skilled in using data and insights to drive informed decision-making
• Excellent at building trust, presenting value, and handling negotiations

Key Success Factors For The Role

• Strong leadership and team-building capabilities
• Data-driven decision-making with expertise in CRM platforms (e.g., LeadSquared, Salesforce, Zoho)
• Proficient in outbound communication, LinkedIn Sales Navigator, and MS Excel
• Excellent verbal and written communication, negotiation, and presentation skills
• Proven ability to drive results in a fast-paced, high-pressure environment

Company Description

Wizikey is a cloud-based marketing and Communications software that uses AI technology to monitor news, provide media insights, and automate reporting. It helps companies track their news presence, gather competitive intelligence, and connect with relevant reporters. With Wizikey, businesses can measure their PR efforts, optimize strategies, and drive better outcomes. Trusted by over 100+ businesses, including Reliance, Infosys, MapmyIndia, Blusmart, Physics Wallah and WebEngage, Wizikey enhances brand visibility globally.

Job Description

About the Role

Wizikey is looking for a dynamic and enthusiastic Key Account Management (KAM) Intern to support our Account Management team. This is a client-facing role that requires strong communication skills and a proactive attitude. You'll work closely with our Key Account Managers to ensure top-notch customer experience, account growth, and relationship management.

Key Responsibilities

• Support the Key Account Management team in handling client accounts
• Assist in onboarding, training, and engagement initiatives for customers
• Coordinate with internal teams to ensure client requirements are delivered effectively
• Track client interactions and maintain updated account documentation
• Help resolve customer queries and ensure high client satisfaction
• Prepare reports and presentations for account reviews and business updates

Qualifications

• Currently pursuing or recently completed a Bachelor's degree (preferably 2025 pass-out)
• Excellent verbal and written communication skills
• Strong interpersonal skills and a client-first mindset
• Based in Gurgaon or willing to relocate (Onsite role)
• Quick learner with attention to detail and ability to multitask

Additional Information

"Wizikey encourages and celebrates entrepreneurial culture. When you set out to create a new industry, you need to build a team of immensely talented folks from Technology and Communications and give them the freedom to experiment, learn and keep building. And with every addition of talent, this gets new fuel and the magic happens. And that is why we call ourselves Wizards"

Job Opportunity: Key Account Management – Consumer Industries & Retail (SM/AD Level)

Location: Bengaluru, India

Reporting To: Vice President - Sales

Overview:

A leading digital solutions provider is looking for a Senior Manager / Associate Director in Key Account Management to drive growth within its fast-growing Consumer Industries & Retail vertical. This role focuses on expanding strategic accounts, closing high-value deals, and delivering transformational outcomes in collaboration with cross-functional teams.

Key Responsibilities:

• Grow revenue within key accounts by meeting top-line targets and expanding product/service offerings.
• Build and maintain strong relationships with senior stakeholders across IT and business functions.
• Serve as a trusted advisor to clients, ensuring satisfaction and long-term engagement.
• Lead account strategy, business development, and relationship management across key clients.
• Support program managers to ensure efficient, profitable delivery with high client satisfaction.
• Act as Level 1 escalation support for delivery-related issues.

Required Skills & Experience:

• Proven success in client-facing roles within multicultural, multi-vendor environments.
• Strong track record in scaling accounts and closing deals between $250K and $3M.
• Experience in Consumer Products, Retail, and Goods (CPRG) value chains and digital transformation.
• Familiarity with cloud platforms, data & analytics, and IT/product delivery methodologies (Agile, CI/CD, AMS, etc.).
• Ability to develop business cases, deliver executive presentations, and articulate strategic perspectives.
• Strong attention to business challenges and opportunities within the CPGR sector.

Job Type: Full-time

Job Description

Responsible for achieving revenue and volume growth targets for assigned accounts

• Ensure Collectibles and Outstanding is within the agreed Credit Period

• Develop and record business understanding of clients on CRM

• Cross-Sell various VAS (Value Added Services) offered by Delhivery

• Whatsapp NDR verification

• Communication Module

• Identification & execution of growth levers for volume and revenue growth

• Managing Commercial expectations of clients within agreed margin guardrails

• Operational levers like reducing RTO, ensuring high SLA

• Establish Founder/Co-Founder level connections across the client portfolio

• Identify reasons for any downtrend and record the next steps on CRM for execution

• Cross-Sell Delhiverys Lines of Business where applicable - B2C Heavy, LTL, Warehousing, Cross-Border

Key Skills

• 4+ yrs previous experience in SME Account Management or Inside Sales

-Comfortable in calling Office, and Excel - Use of Pivot Tables, vlookup, logic formulas

-Good communication skills - English & Hindi

-Data-oriented and Systematic approach

Good to have

-Used some CRM previously - Salesforce/Hubspot/Leadsquared/Zoho

About client:

One of the leading Beverage Manufacturing company.

Experience:

Minimum 3-6 Years Experience.

Qualification:

MBA Must.

Key Responsibilities:

1.Account Management & Business Development

• Manage and nurture relationships with key institutional clients across PAN India, ensuring high customer satisfaction.
• Develop new business opportunities by identifying potential institutional clients (hotels, hospitals, corporates, educational institutions).
• Conduct negotiations for contracts, pricing, and service level agreements (SLAs) with institutional buyers.
• Drive business growth by introducing new product lines and ensuring existing product penetration in accounts.

2.Sales Strategy & Execution

• Create and implement tailored sales strategies for the institutional channel, aligned with overall business objectives.
• Achieve monthly, quarterly, and annual sales targets for institutional accounts.
• Track and monitor key sales metrics such as sales volume, revenue, and profitability to ensure targets are met.
• Collaborate with internal teams (marketing, supply chain, finance) to ensure smooth order processing, timely delivery, and alignment on promotional strategies.

3.Customer Relationship Management

• Build and maintain strong relationships with key decision-makers within institutional accounts.
• Conduct regular meetings and reviews with clients to address issues, evaluate performance, and identify future growth opportunities.
• Ensure products receive prominent shelf placement and are well represented within client locations.

4.Promotions, Merchandising & Brand Visibility

• Develop and execute in-store and on-premises visibility plans, ensuring effective placement of products in client locations.
• Work with marketing teams to develop promotional strategies and customized offers for key accounts.
• Ensure institutional partners are equipped with the necessary marketing materials, promotions, and merchandising to drive product awareness.

5.Market Insights & Reporting

• Provide regular updates and reports to senior management on sales performance, client feedback, and market dynamics.
• Analyse market trends, competitor activities, and consumer behaviour to recommend adjustments in strategy.
• Maintain a detailed database of all institutional clients, including business activities, commercial details, and client profiles.

Role Overview:

The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling, and owning the P&L for assigned key accounts.

Key Responsibilities:

Client Relationship Management

• Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth.
• Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals.
• Build long-term, trusted partnerships and drive client retention and loyalty.

Revenue Generation & P&L Ownership

• Drive revenue growth through strategic upselling and cross-selling of products and services.
• Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction.
• Identify new business opportunities within existing accounts and develop strategies to maximize wallet share.

Account Strategy & Execution

• Create and execute account plans focused on client growth, engagement, and service delivery.
• Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery.
• Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions.

Internal & External Stakeholder Management

• Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests.
• Lead internal business reviews and external quarterly/annual review meetings with clients.
• Address escalations with prompt resolution and ensure high client satisfaction scores.

Reporting & Insights

• Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership.
• Deliver insights based on data analytics and client feedback to shape future engagement strategies.

Key Skills & Experience:

• Proven track record in enterprise client servicing, key account management, or customer success.
• Strong experience in CXO-level engagement and handling face-to-face meetings confidently.
• Strategic thinker with strong commercial acumen and experience in P&L management.
• Ability to drive upsell/cross-sell revenue in complex enterprise environments.
• Excellent communication, negotiation, and stakeholder management skills.
• Highly organized with strong project and relationship management capabilities.
• Experience in working with cross-functional internal teams (product, tech, finance, legal).
• Domain knowledge in fintech/Payment, SaaS, gifting, loyalty, or enterprise services (preferred).

Qualifications:

• MBA or equivalent post-graduate degree in Business, Marketing, or related field.
• Bachelor’s degree in business, management, or related discipline.

About - Vouchagram India Private Limited (brand name - GyFTR)

Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space.

We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!

Roles and responsibilities

• Develop new business and promote the sales of the organization
• Generation of Corporate business by identifying potential clients and acquisition of the same.
• Handle corporate presentations, documents, proposals, and manage the expectations of the customers.
• PO and SO Generation.
• Payment follow up.
• Ensure all related activities to board new customers
• Create data bank of all potential target customers through various modes like online, website, face book, LinkedIn (social media) & work actively
• Ensure proper Inventory Management, Production Planning and dispatches with support from SCM head
• Ensure customer redressal to be done effectively.
• Handle marketing related function as per the need of P2P dept

Job Responsibilities:- Cultivating solid relationships with clients through the provision of exceptional after-salesservice.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-facemeetings.
- Maintaining an accurate record of all existing and potential clients.
- Inspire repeat business from clients.
- Responding to client inquiries in a timely and professional manner.
- Analyze performance data to offer clients data-driven business insights and at the same time,use those insights to improve our service offerings
- Ensure timely receivables and cash flow from clients
- Ensuring smooth functioning of the account internally to help meet all deliverables includingcoordination with design teams, media teams, managers, and other important stakeholders.
- Prepare timely team and client updates on all stages of project processes;

The ideal candidate must:

• At least 5+ years of experience in account management/client services roles in digital marketingagency experience is a big plus.
• Have excellent verbal, written communication, and presentation skills.
• Have a willingness to be flexible: Works beyond what is described in the job description.
• Understand the market and competitor activities.
• Be able to seek out the appropriate contact in a targeted organization
• Respect handling complaints
• Ability to deliver results under pressure.
• Have experience in project management
• Be able to multitask and work under strict deadlines
• Be able to work efficiently under minimal supervision
• Proven ability to utilize the Salesforce contact platform required

Responsibilities

• Manage a portfolio of Enterprise-level customers and act as their main point of contact.
• Develop a deep understanding of each customer's unique business needs and work with them to provide solutions to their problems through our product suite.
• Drive GTM projects to a successful outcome and ensure appropriate communications with all relevant stakeholders.
• Ensure high client satisfaction and timely resolution to any escalations/requirements within TAT.
• Collect and disseminate feedback to internal teams to help improve our services and products.
• Develop dynamic success plans that will demonstrably deliver on customer expectations and manage exceptions.
• Build strong customer advocacy and ensure their retention.
• Identify cross sell and upsell opportunities for value added services and prepare future product roadmap for the client.
• Be the trusted advisor and display though leadership to the customer acting as a consultant showing them best practices and industry benchmarks.

Who we're looking for:

• MBA graduate with at least 6+ years relevant work experience in a customer success or consultancy role.
• Previous experience collaborating with different internal functions within a fast-growing SaaS company; operating at the intersection of product, sales, and delivery.
• Previous experience collaborating with different internal functions within a fast-growing SaaScompany; operating at the intersection of product, sales, and delivery
• Excellent networking, relationship management and negotiation skills Familiarity with Supply Chain data and workflow experience preferred.
• Basic Knowledge of web technologies like HTML, SQL, API, Json, iOS and Android platform
• Proficient in Microsoft Office Suite specifically Excel and PowerPoint