330 Key Customer jobs in India

Key Account Manager (Customer Success)

Bengaluru, Karnataka DealBerg

Posted 5 days ago

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Job Description

Company Description:


Dealberg elevates your procurement game with customized solutions, cutting-edge tech, and unbeatable prices & quality on everything, from all kinds of packaging needs to office supplies.

Our strengths lie in our well-rounded distribution solutions for businesses across India, seamless tech integration & strategic partnerships with manufacturers, enabling us to deliver the best quality & value.

We are always looking for the ideal solutions for our clients in industries like F&B, retail, eCommerce, fashion, and more. We thrive in a highly collaborative work environment & are always looking for the next big offering for our clients.

With offerings spanning a vast range of categories like packaging, restaurant packaging, warehouse essentials, gifting options, office supplies, etc., we are a one-stop shop for businesses looking to simplify their procurement processes.


Role Description:


Job Title: Key Account Manager (Customer Success)

Location : HSR Sector 3, Bangalore, Karnataka

Experience: 1 to 4 Years

CTC: ₹4 to ₹8 LPA based on experience


We are seeking a self-motivated and results-driven individual with strong negotiation and relationship-building skills to join us as an Account Manager at DealBerg. The ideal candidate will have 1-4 years of experience in key account management and should be based in Bangalore and be comfortable with English and Kannada. Experience in e-commerce and related industries is desired.


Key Responsibilities:

  • Develop and maintain strong relationships with assigned key accounts
  • Create and execute strategic account plans to drive business growth
  • Analyse account performance and provide regular reports
  • Identify new business opportunities within existing accounts
  • Collaborate with internal teams to ensure client satisfaction and timely delivery of services


Apply only if you are based in Bangalore, have relevant experience and qualifications and can join full-time immediately.

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Key Account Manager

Mumbai, Maharashtra J&J Family of Companies

Posted 2 days ago

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Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
MedTech Sales
**Job Sub** **Function:**
Channel Sales - MedTech (Commission)
**Job Category:**
Professional
**All Job Posting Locations:**
Mumbai, India
**Job Description:**
**Key Account Manager - Acuvue - JJVC**
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products, and services to advance the health and well-being of people. Every day, more than 130,000 of our employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.
Johnson & Johnson's Vision is committed to improve and restore sight for patients worldwide. Since debuting the world's first disposable soft contact lens in 1987, it has been helping patients see better through their world leading ACUVUE® Brand Contact Lenses. Consumer eye health is our topmost priorities and we serve more than 60 million patients a day across 103 countries with its eye health portfolio. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. We're Proud to be an equal opportunity employer.
**Job Description:**
Key Account Manager for Johnson & Johnson Vision Care India
**Job Summary:**
This position is responsible for managing the ACUVUE business at a set of National Key Accounts. National Key Accounts are optical store chains which have a pan India presence. This position will serve as the category expert of the National Key Accounts and will be responsible for shaping and growing the contact lenses and ACUVUE business in the assigned National Key Accounts in a compliant and sustainable manner
This role will report to the National Key Account Manager.
**Key Responsibilities** :
+ Responsible to shape and grow contact lenses as a category and the ACUVUE business in the account
+ Serve as the single point of contact for the key account
+ Identify growth levers for the account and shape actionable plans to drive the ACUVUE business in a compliant and sustainable manner
+ Connect and work with stakeholders within the key account across the HO, marketing, supply chain, professional development, sales, optom team
+ Lias with functional expertise for the category within J&J and shape required market development programs for the account
+ Drive Joint Business Planning with the account and align on priorities and time bound actionables
+ Responsible for driving sell in sales (sales from distributor to the Key Account HO / central warehouse)
+ Responsible for driving in store activations for the city across all key accounts - will need to work closely with other key account managers
+ Manage an outsources team to ensure coverage across national key account stores in base location (basis alignment with the National Key Account)
+ Adherence to J&J compliance and policies
**Education:**
**Bachelor's Degree** in any discipline. **MBA** from a reputed institute will be an added advantage.
**Experience and Skills:**
A minimum of 4-5 years of proven track record in Consumable sales in healthcare industry or 1-2 years experience post MBA from a reputed B school. Exposure to CRM/ Relationship marketing will be an added advantage. Experience in Retail, FMCG or Optom industry is desired. Any previous experience in Key Account Management is an added bonus.
**Are you ready to impact the world?**
Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job is eligible for sales incentive / sales commissions.
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Key Account Manager

Jaipur, Rajasthan Diageo

Posted 2 days ago

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Job Description

**Job Description :**
**Job Title:** Key Account Manager
**About us:** With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating.
**About the Function:**
Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.
We're operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you'll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We'll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.
**Role Responsibilities:**
1. commercial delivery
- Develop sales and marketing plans to build consumer preference and drive volumes for achievement and growth in the territory
- Conduct Outlet wise annual volume planning & phasing
- Develop and monitor individual sales objectives on monthly / quarterly and annual basis.
- Ensure the NSV achievement in the territory is as per budget and maintain the right brand mix.
- Ensure Increase in Share of Business ( Market Share ) across segments as per plan NSV.
2. Relationship Management
- Maintain relationships with all the key accounts for ensuring overall pipeline & revenue growth within channel and territory.
- Engage channels to close sales and deliver services thereby ensuring higher market share.
- Work as SPOC for the organization and establish strong rapport with channel partners to win confidence, anticipate needs and deliver appropriate product solutions.
3. Strategic alliances
- Meet the WOD targets of the brands by ensuring the availability of relevant brands & variants on the outlets in the territory.
- Manage the new product launches in the regions and ensure all new products are available & listed at the outlets
- Negotiate & finalize annual contract and terms of trade with key accounts in the territory.
- Short list the outlets for Contracts & negotiate a win: win proposition in consultation with the line manager WOD
4. Execution & tracking
- Responsible for on time and smooth execution of the activations as per marketing plan by selecting the right outlets in the territory.
- Collaborate with the outlets for menu card listing/availability in line with MSL/Price laddering
- Prepare reporting on the brand's performance, needs and forecasts.
- Ensure proper usage of brand and promotional elements and measure effectiveness of consumer activations (ROS / M&E) in coordination with SCME
- Coordinate with 3rd party agency for execution of the activations / launch at the outlet. On time/Right outlets selection/ROS/M&E
5. Customer management & MIS
- Make regular sales calls to designated on premise accounts as per PJP & beat plan to cultivate customer relations and satisfaction with service provided.
- Keep the trade informed about pricing, promotion schemes etc.
- Responsible for the correct and timely submission of the claims and daily and monthly sales report
- Keep a track on the competitor's activity and bulk competition deals; and report the same to line manager immediately.
6. Customer Marketing initiatives
- Maintain the organization's standards and guidelines wrt. Quality, distribution, visibility, promotion, price and persuasion at the outlet
- Effectively train customer staff on products and execute product tastings and product presentations through DBA - Art of blending for consumers
- Execute the marketing plans at the outlets as per the guidelines of the state / regional marketing team while working within company policies, resources and budgets. QDVP Contracts to drive Market share/Visibility/Activations
7. Process & systems
- Review customers' credit status, and collect outstanding as per the USL credit policy wherever applicable
- Ensure all claims of customers are submitted in a timely manner with required documentation
- Coordinate with Finance department on a weekly basis to ensure accounts remain in good standing
- Ensure settlements & payments to outlets as per agreed terms Collections/Payments
**Flexible Working Statement:** Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one.
**Diversity statement:** Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
**Worker Type :**
Regular
**Primary Location:**
Jaipur
**Additional Locations :**
**Job Posting Start Date :**

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
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Key Account Manager

Guwahati, Assam Airtel Payments Bank

Posted 2 days ago

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Job Description

Role Overview:

We are looking for a dynamic and relationship-driven professional to join our Government & Corporate Partnerships team as a Key Account Manager. This role will be instrumental in deepening Airtel Payments Bank’s engagement with state government departments and exploring institutional opportunities beyond the public sector.

Key Responsibilities:

Government Partnerships:

  • Build and manage relationships with key stakeholders across state government departments.
  • Identify opportunities for Airtel Payments Bank to support government initiatives through DBT, savings, payments, and financial inclusion solutions.
  • Drive empanelment efforts across government schemes and ensure seamless onboarding for state-led initiatives.
  • Represent the bank in government meetings, workshops, and partnership forums.

Institutional & Non-Government Accounts:

  • Identify and develop strategic partnerships in areas like Cash Management Services (CMS), BBPS (Bharat Bill Payment System), transit ecosystems, and large-format retail chains.
  • Pitch tailored payment and banking solutions to large institutions and manage end-to-end conversion.
  • Collaborate with internal product and operations teams to customize offerings for institutional clients.

Business Development & Strategy:

  • Own the account strategy and drive revenue and volume growth across assigned partnerships.
  • Maintain strong market intelligence to identify emerging opportunities in both government and institutional sectors.
  • Track, analyze, and report account performance metrics regularly.


Desired Profile:

  • 5–8 years of experience in government/business development, institutional sales, or key account management.
  • Prior exposure to working with government departments or large institutional clients is preferred.
  • Proven track record of managing high-value partnerships and driving growth.
  • Strong communication, stakeholder management, and negotiation skills.
  • Ability to work cross-functionally with internal and external teams.
  • Proficiency in the local language of the assigned state is mandatory
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Key Account Manager

Kolkata, West Bengal Peoplemint Consultants

Posted 5 days ago

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Job Description

Hiring for "KAM-Key Account Manager" in a cosmetic company .

Location-Kolkata


We are seeking a dynamic Key Account Manager with a strong background in FMCG, specifically in skincare, personal care, or cosmetic care, to join our growing team in Kolkata. The ideal candidate will have a proven track record of managing key accounts in marketplace environments, driving sales growth, and building lasting relationships with clients.


Key Responsibilities:

  • Account Management: Develop and maintain strong relationships with key accounts to ensure client satisfaction and retention.
  • Sales Strategy: Implement and execute sales strategies tailored to marketplace platforms to achieve revenue targets.
  • Market Analysis: Analyze market trends and customer needs to identify opportunities for growth and improvement.
  • Collaboration: Work closely with cross-functional teams, including marketing, product development, and supply chain, to align strategies and optimize account performance.
  • Performance Tracking: Monitor and report on account performance metrics, providing insights and recommendations for improvement.
  • Negotiation: Lead negotiations with clients to secure profitable agreements and manage contract renewals.
  • Problem Solving: Address any client issues or concerns promptly and effectively, ensuring a positive customer experience.

Qualifications:

  • Bachelor’s degree/Master’s degree in Business, Marketing, or a related field.
  • 3-4 years of experience in key account management within the FMCG sector, with a focus on skincare, personal care, or cosmetic care.
  • Proven experience in managing accounts on marketplace platforms (e.g., Amazon, Flipkart, etc.).
  • Strong analytical skills with the ability to interpret data and market trends.
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Key Account Manager

Kolkata, West Bengal Baidyanath

Posted 5 days ago

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Job Description

Job Title: Key Account Manager – Amazon (RKW Only)

Location: Kolkata

Experience Required: 4–5 years (mandatory) in managing Amazon RKW for an FMCG brand



About the Role

We are seeking an experienced Key Account Manager (KAM) – Amazon RKW who will be responsible for driving growth through Amazon’s RKW platform while also managing day-to-day account operations. This is a specialized role, focused only on Amazon (RKW + operations) .


Please note: Only candidates with 3–4 years of proven Amazon RKW experience in FMCG will be considered. Applications without this background will not be accepted.



Key Responsibilities

  • RKW Ownership: Plan, execute, and optimize Amazon RKW campaigns to maximize sales, visibility, and ROI
  • Account Operations:

> Ensure listing hygiene (content accuracy, keywords, A+ content, catalog management)

> Oversee PO fulfillment, stock availability, and supply chain coordination

> Track and resolve operational issues like claims, returns, and penalties

  • Analyze campaign and sales performance to drive actionable insights
  • Monitor competitor activities and category trends to identify opportunities
  • Work cross-functionally with sales, marketing, and supply chain teams to ensure smooth execution


Requirements

  • 4–5 years of proven experience in Amazon RKW management for an FMCG brand (mandatory)
  • Strong understanding of Amazon account operations — listing hygiene, cataloging, PO management, and fulfillment processes
  • Data-driven mindset with strong analytical skills
  • Excellent communication and stakeholder management abilities
  • FMCG/Ayurveda/Wellness category experience preferred



What We Offer

  • A high-impact role managing Amazon, our most critical digital growth channel
  • End-to-end ownership across both marketing (RKW) and operations
  • Competitive compensation with strong career growth opportunities
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Key Account Manager

Pune, Maharashtra RPS Consulting Pvt. Ltd.

Posted 5 days ago

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Job Description

About the Company

RPS Consulting Pvt Ltd , an NIIT Group Company , is a leading enterprise IT training provider headquartered in Bangalore , established in 2006 .

We specialize in delivering world-class technical training and professional certifications to enterprises across India and globally . Our offerings span across 32+ OEM technologies including AWS, Microsoft, Red Hat, Google Cloud, Cisco, VMware, and more.

With a strong team of 100+ certified technical consultants , a robust delivery network, and a proven track record of conducting 25,000+ batches for over 200+ enterprise clients , RPS has become a trusted partner in driving IT capability development across industries.

As part of the NIIT ecosystem, we are backed by a legacy of innovation and excellence in learning. If you’re passionate about working in a dynamic environment that blends technology, learning, and client success , RPS is the place to grow your career.

Company Website Link:

LinkedIn Page:

Job Description

  • Develop and execute a comprehensive sales and business development strategy aligned with company goals.
  • Strong understanding of corporate training, skilling needs or technology sales.
  • Ability to work in fast-paced target-driven environment with a solution-oriented mindset.
  • Conduct thorough market research to identify new target markets and customer segments.
  • Generate qualified leads through prospecting, networking, and cold calling.
  • Develop strong relationships with potential and existing clients, understanding their needs and pain points.
  • Craft compelling sales presentations that effectively communicate the value proposition of our products/services.
  • Negotiate and close deals, ensuring adherence to company pricing and contract terms.
  • Track and analyze sales performance metrics, identifying areas for improvement.
  • Collaborate with other departments to develop and execute effective sales campaigns.
  • Stay abreast of industry trends and competitor activity.
  • Excellent communication, presentation and relationship building skills.


Preference will be given to candidates who have:

  • Candidates from training industry and having technical knowledge.
  • B2B sales/business development experience, preferably in IT training, EdTech, or SaaS domains.
  • Experience in dealing with corporate HR, L&D, and IT decision-makers is a strong plus.
  • Familiarity with partner ecosystems like Microsoft, Google, VMWare, RedHat, AWS, etc., is an added advantage.


Qualifications:

  • Bachelor's degree or equivalent experience in Sales and Business Development
  • 5+ years' of relevant work experience ( Corporate training / B2B IT consulting and services)


What We Offer:

  • Opportunity to work with global technology brands and contribute to workforce transformation.
  • Performance-driven culture with career growth potential.
  • Collaborative team environment and access to continuous learning.
  • Competitive compensation and incentives.
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Key Account Manager

Mumbai, Maharashtra Alchemy Group

Posted 5 days ago

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Job Description

Job Description :


  • Bringing revenue and upselling opportunities for the company from key clients.
  • Manage high-profile client relationships with companies, agencies, and other revenue-generating partners
  • Extensively looking after long-term Brand Deals
  • Work with Strategy, Sales & Brand Solutions teams to craft great campaigns and strategies for brands & creators.
  • Manage day-to-day deals operations with clients, and handle the client documentation processes, agreements, and other paperwork.
  • Complete account responsibility from first contact to end negotiation using professional integrated selling techniques across email, phone, and video conferencing to grow assigned territory/category.


Job Requirement :


  • Extensive experience at an Influencer Marketing company/agency, having been responsible for selling content solutions/advertising campaigns to brands.
  • Should be well-versed in current social trends and digital technologies, with strong tech-savviness
  • Experience in making professional presentations and writing compelling proposals to close sales and exceed goals.
  • Proficient with Microsoft Word, Excel, and PowerPoint.
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Key Account Manager

Delhi, Delhi Ambrane India

Posted 5 days ago

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Job Description

Key Responsibilities:

  1. Modern Trade / Key Account Management
  • Manage relationships with Modern Trade / LFR key accounts.
  • Negotiate terms of business, joint business plans, and ensure growth in assigned accounts.
  1. New Product Introduction (NPI)
  • Drive NPI launches in key accounts.
  • Ensure planogram compliance in consultation with the category team.
  1. Sales & Stock Management
  • Achieve sales targets including Sell-In and Sell-Out.
  • Manage stock mapping, order generation, and PO fulfilment.
  • Ensure adequate stock availability and timely replenishment.
  1. Merchandising & Visibility
  • Plan product planograms and ensure effective execution at retail outlets.
  • Monitor shelf space, displays, and brand visibility.
  1. Promoter & Team Management
  • Place and manage in-store promoters effectively.
  • Conduct regular store visits, assign targets, and monitor promoter performance.
  1. Marketing & Promotional Activities
  • Plan and execute marketing initiatives, trade schemes, and promotional campaigns in collaboration with marketing teams.
  1. Receivables & Account Management
  • Monitor receivables and ensure timely account reconciliation with all key accounts.
  1. Competition Tracking
  • Track competitor activities, pricing, schemes, and strategies.
  • Provide market intelligence to management for decision-making.


Requirements:

  • Graduate / MBA in Sales, Marketing, or Business Administration.
  • 4–8 years of experience in Modern Trade / Key Account Management (preferably in FMCG / Consumer Durables / Electronics industry).
  • Strong negotiation, analytical, and communication skills.
  • Ability to build relationships and drive results through effective execution.
  • Proficiency in MS Office and sales reporting tools.


Salary: Upto 10 LPA

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Key Account Manager

Mumbai, Maharashtra RPS Consulting Pvt. Ltd.

Posted 5 days ago

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Job Description

About the Company

RPS Consulting Pvt Ltd , an NIIT Group Company , is a leading enterprise IT training provider headquartered in Bangalore , established in 2006 .

We specialize in delivering world-class technical training and professional certifications to enterprises across India and globally . Our offerings span across 32+ OEM technologies including AWS, Microsoft, Red Hat, Google Cloud, Cisco, VMware, and more.

With a strong team of 100+ certified technical consultants , a robust delivery network, and a proven track record of conducting 25,000+ batches for over 200+ enterprise clients , RPS has become a trusted partner in driving IT capability development across industries.

As part of the NIIT ecosystem, we are backed by a legacy of innovation and excellence in learning. If you’re passionate about working in a dynamic environment that blends technology, learning, and client success , RPS is the place to grow your career.

Company Website Link:

LinkedIn Page:

Job Description

  • Develop and execute a comprehensive sales and business development strategy aligned with company goals.
  • Strong understanding of corporate training, skilling needs or technology sales.
  • Ability to work in fast-paced target-driven environment with a solution-oriented mindset.
  • Conduct thorough market research to identify new target markets and customer segments.
  • Generate qualified leads through prospecting, networking, and cold calling.
  • Develop strong relationships with potential and existing clients, understanding their needs and pain points.
  • Craft compelling sales presentations that effectively communicate the value proposition of our products/services.
  • Negotiate and close deals, ensuring adherence to company pricing and contract terms.
  • Track and analyze sales performance metrics, identifying areas for improvement.
  • Collaborate with other departments to develop and execute effective sales campaigns.
  • Stay abreast of industry trends and competitor activity.
  • Excellent communication, presentation and relationship building skills.


Preference will be given to candidates who have:

  • Candidates from training industry and having technical knowledge.
  • B2B sales/business development experience, preferably in IT training, EdTech, or SaaS domains.
  • Experience in dealing with corporate HR, L&D, and IT decision-makers is a strong plus.
  • Familiarity with partner ecosystems like Microsoft, Google, VMWare, RedHat, AWS, etc., is an added advantage.


Qualifications:

  • Bachelor's degree or equivalent experience in Sales and Business Development
  • 5+ years' of relevant work experience ( Corporate training / B2B IT consulting and services)


What We Offer:

  • Opportunity to work with global technology brands and contribute to workforce transformation.
  • Performance-driven culture with career growth potential.
  • Collaborative team environment and access to continuous learning.
  • Competitive compensation and incentives.
This advertiser has chosen not to accept applicants from your region.
 

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