29 Language Manager jobs in India
Client Support Relations - Japanese Language Services
Posted 2 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
**Key Resposibilities**
+ Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
+ Drive to deliver exceptional Customer Service.
+ A can-do attitude. No task is too small.
+ Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
+ Good troubleshooting and problem-solving skills.
+ Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
+ Ability to manage expectations, deal with complex customer concerns and improve customer service.
+ Accountability and ownership, prioritizing own workload.
+ Work well with others and actively contribute toward team objectives.
+ Demonstrate a proactive approach and get things done.
+ Ability to apply learned skills, awareness beyond the immediate area/role.
+ Ability to work under pressure, flexible, positive, and focused during times of change.
**Your future at Kyndryl**
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you'll find the opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Professional and Technical Expertise:**
+ 2-3 Years of experience
+ Ability to analyze and troubleshoot in large-scale distributed systems.
+ Ability to understand, explain and enhance internal tooling processes.
+ Ability to learn, understand and explain business processes.
+ Demonstrable knowledge of application support at an Enterprise level.
+ Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
+ Candidate should have 2 to5 years of experience.
**Preferred Professional and Technical Expertise:**
+ Ability to adapt and change and learn new tools and skills.
+ Self-motivated, able to deliver under deadlines and multi-task under pressure.
+ Self-starter with a passion for personal development and continuous improvement.
+ Team oriented Excellent verbal and written communications skills.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Client Support Relations - Japanese Language Services
Posted 2 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
**Key Resposibilities**
+ Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
+ Drive to deliver exceptional Customer Service.
+ A can-do attitude. No task is too small.
+ Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
+ Good troubleshooting and problem-solving skills.
+ Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
+ Ability to manage expectations, deal with complex customer concerns and improve customer service.
+ Accountability and ownership, prioritizing own workload.
+ Work well with others and actively contribute toward team objectives.
+ Demonstrate a proactive approach and get things done.
+ Ability to apply learned skills, awareness beyond the immediate area/role.
+ Ability to work under pressure, flexible, positive, and focused during times of change.
**Your future at Kyndryl**
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you'll find the opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Professional and Technical Expertise:**
+ 2-3 Years of experience
+ Ability to analyze and troubleshoot in large-scale distributed systems.
+ Ability to understand, explain and enhance internal tooling processes.
+ Ability to learn, understand and explain business processes.
+ Demonstrable knowledge of application support at an Enterprise level.
+ Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
+ Candidate should have 2 to5 years of experience.
**Preferred Professional and Technical Expertise:**
+ Ability to adapt and change and learn new tools and skills.
+ Self-motivated, able to deliver under deadlines and multi-task under pressure.
+ Self-starter with a passion for personal development and continuous improvement.
+ Team oriented Excellent verbal and written communications skills.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Client Support Relations - Japanese Language Services
Posted 2 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
This role involves managing and optimizing IT infrastructure, performing health checks, and ensuring effective communication with both local and global teams. The specialist will also handle project risks, quality management, and customer interactions, particularly with Japanese clients. The position requires working on innovative technologies and providing technical troubleshooting and system optimization.
**Your responsibilities will include** :
+ You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.
+ Coordinate and collaborate with cross-functional teams, vendors, and third-party suppliers.
+ Ensure delivered solutions are realized in committed time frame and meet client expectation
+ Establish a quality management system: tracking of project milestones, quality and KPIs
+ Manage project risks, issues, and dependencies, implementing effective mitigation strategies.
+ You will interact with the Account team and Customer, so you are expected to be fluent in Japanese language, understanding Japanese work culture.
+ Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry.
+ You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.
+ In addition to Japanese language expertise, your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient.
+ You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.
**Your future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Expertise:**
+ Total Experience 7+ yrs in Japanese translation and interpretation skills.
+ **Bilingual Skills:** Excellent Japanese translation and interpretation skills.
+ **Experience:** Minimum 3 years of experience in IT infrastructure management projects.
+ **Certification:** Japanese Language Proficiency Test (JLPT) level N1/N2/N3.
+ **IT Service Management:** Proven track record of delivering IT Service Management (ITIL) infrastructure projects.
+ **Incident Handling:** Proficient in handling incidents, problems, and changes.
+ **Technical Aptitude:** Strong understanding of IT environments.
+ **Communication:** Effective communication with stakeholders in Japan and India.
+ **System Administration:** Administration knowledge of Linux and windows OS.
**Preferred Technical and Professional Experience:**
+ **Growth Mindset:** Keen on personal and professional development.
+ **Customer Focus:** Prioritizes customer success in their work.
+ **Inclusivity:** Naturally inclusive in working with others.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Key Resposibilities
Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
Drive to deliver exceptional Customer Service.
A can-do attitude. No task is too small.
Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
Good troubleshooting and problem-solving skills.
Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
Ability to manage expectations, deal with complex customer concerns and improve customer service.
Accountability and ownership, prioritizing own workload.
Work well with others and actively contribute toward team objectives.
Demonstrate a proactive approach and get things done.
Ability to apply learned skills, awareness beyond the immediate area/role.
Ability to work under pressure, flexible, positive, and focused during times of change.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Professional and Technical Expertise:
2-3 Years of experience
Ability to analyze and troubleshoot in large-scale distributed systems.
Ability to understand, explain and enhance internal tooling processes.
Ability to learn, understand and explain business processes.
Demonstrable knowledge of application support at an Enterprise level.
Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
Candidate should have 2 to5 years of experience.
Preferred Professional and Technical Expertise:
Ability to adapt and change and learn new tools and skills.
Self-motivated, able to deliver under deadlines and multi-task under pressure.
Self-starter with a passion for personal development and continuous improvement.
Team oriented Excellent verbal and written communications skills.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Key Resposibilities
Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
Drive to deliver exceptional Customer Service.
A can-do attitude. No task is too small.
Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
Good troubleshooting and problem-solving skills.
Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
Ability to manage expectations, deal with complex customer concerns and improve customer service.
Accountability and ownership, prioritizing own workload.
Work well with others and actively contribute toward team objectives.
Demonstrate a proactive approach and get things done.
Ability to apply learned skills, awareness beyond the immediate area/role.
Ability to work under pressure, flexible, positive, and focused during times of change.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Professional and Technical Expertise:
2-3 Years of experience
Ability to analyze and troubleshoot in large-scale distributed systems.
Ability to understand, explain and enhance internal tooling processes.
Ability to learn, understand and explain business processes.
Demonstrable knowledge of application support at an Enterprise level.
Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
Candidate should have 2 to5 years of experience.
Preferred Professional and Technical Expertise:
Ability to adapt and change and learn new tools and skills.
Self-motivated, able to deliver under deadlines and multi-task under pressure.
Self-starter with a passion for personal development and continuous improvement.
Team oriented Excellent verbal and written communications skills.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Key Resposibilities
Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
Drive to deliver exceptional Customer Service.
A can-do attitude. No task is too small.
Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
Good troubleshooting and problem-solving skills.
Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
Ability to manage expectations, deal with complex customer concerns and improve customer service.
Accountability and ownership, prioritizing own workload.
Work well with others and actively contribute toward team objectives.
Demonstrate a proactive approach and get things done.
Ability to apply learned skills, awareness beyond the immediate area/role.
Ability to work under pressure, flexible, positive, and focused during times of change.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Professional and Technical Expertise:
2-3 Years of experience
Ability to analyze and troubleshoot in large-scale distributed systems.
Ability to understand, explain and enhance internal tooling processes.
Ability to learn, understand and explain business processes.
Demonstrable knowledge of application support at an Enterprise level.
Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
Candidate should have 2 to5 years of experience.
Preferred Professional and Technical Expertise:
Ability to adapt and change and learn new tools and skills.
Self-motivated, able to deliver under deadlines and multi-task under pressure.
Self-starter with a passion for personal development and continuous improvement.
Team oriented Excellent verbal and written communications skills.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
This role involves managing and optimizing IT infrastructure, performing health checks, and ensuring effective communication with both local and global teams. The specialist will also handle project risks, quality management, and customer interactions, particularly with Japanese clients. The position requires working on innovative technologies and providing technical troubleshooting and system optimization.
Your responsibilities will include :
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise:
Preferred Technical and Professional Experience:
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
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Client Support Relations - Japanese Language Services
Posted today
Job Viewed
Job Description
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.
You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Key Resposibilities
Certified JLPT N2-N3 Japanese language speaking & writing resources along with proficiency in English.
Drive to deliver exceptional Customer Service.
A can-do attitude. No task is too small.
Demonstrable knowledge of Jira Service Desk and Confluence or equivalent ITSM tooling.
Good troubleshooting and problem-solving skills.
Strong verbal and written communication, robust interaction with stakeholders and other members of the team.
Ability to manage expectations, deal with complex customer concerns and improve customer service.
Accountability and ownership, prioritizing own workload.
Work well with others and actively contribute toward team objectives.
Demonstrate a proactive approach and get things done.
Ability to apply learned skills, awareness beyond the immediate area/role.
Ability to work under pressure, flexible, positive, and focused during times of change.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Professional and Technical Expertise:
2-3 Years of experience
Ability to analyze and troubleshoot in large-scale distributed systems.
Ability to understand, explain and enhance internal tooling processes.
Ability to learn, understand and explain business processes.
Demonstrable knowledge of application support at an Enterprise level.
Experience in supporting Major Incident and Problem Management gained in an ITIL-based organization.
Candidate should have 2 to5 years of experience.
Preferred Professional and Technical Expertise:
Ability to adapt and change and learn new tools and skills.
Self-motivated, able to deliver under deadlines and multi-task under pressure.
Self-starter with a passion for personal development and continuous improvement.
Team oriented Excellent verbal and written communications skills.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Assistant Manager | German Language | TSA |
Posted today
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Job Description
Work you'll do
A career within the transaction services analytics team will provide a wide and valuable range of experience in an exciting, dynamic and challenging working and learning environment. The role is for German Market and will include the following activities:
- Quickly developing an understanding of the target business and its drivers
- Production of quality deliverables (including reporting dashboards; data structuring and data manipulation) within agreed timescales, briefing Partner/Director/Senior Manager/Manager accordingly. On larger deals this may involve responsibility for the production of discrete sections.
This will include:
- Review and analysis of key business drivers to identify areas of focus
- Review and analysis of historical trading, cash flow and balance sheets
- Review and analysis of projections, and underlying assumptions
- Reporting of potential key issues for our client including identification of risk or price affecting considerations
- Be required to have strong business diagnostic skills and the ability to apply a logical and analytical approach to problem solving
- Work on a variety of transactions in a variety of industries from IPO's to large cross border acquisitions
- Be part of cross border teams from 2 to 10 on engagements lasting from just a few days to several months
- Work with some of the most intellectually stimulating clients
- Assist clients from large multinationals, private equity houses to owner managed businesses
- Longer term, potential opportunities for international secondment
Eligibility
1) B2 or above German language proficiency
2) CA / CFA (International); or MBA Finance ; or Engineer (Computer Science) with Financial Background
3) Experience (5+ years) with Visualization and Big data tools like Tableau, Power BI, SQL and/or Alteryx
Skills Required
Power Bi, Sql
Renewal Manager Spanish Language Expert
Posted today
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Job Description
In This Role, You Will:
We are looking for an experienced and highly motivated Renewal Manager Spanish Language Expert to join our team with a focus on successfully managing client renewals with our Hospitality Cloud division, the Cvent business unit responsible for selling our Supplier & Venue Solutions portfolio. The ideal candidate will drive retention and customer loyalty, grow current client revenues, and help foster customer relationships. This will be the point of contact for assigned renewal customers that will negotiate and close renewals as well as find addition opportunities for Cvent to engage within these clients when applicable. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives as well as assisting and account managers with the same urgency. Work with Account Managers to maintain and expand Cvent customer footprint Leveraging a renewal framework, you will focus on closing contract renewals among Cvent s streamlined customers Present products and services information to all accounts Build rapport with customers via phone conversations Set aggressive goals for annual revenue achievement against each account Accurately forecast sales opportunities via pipeline report Monitor and report renewal activity within Salesforce.com Handle customer renewals to prevent contractual gaps Escalate customer questions and issues to the appropriate support teams and oversee the project through to conclusion Perform other duties as assigned Ensure customer issues are acknowledged and resolved within 24 hours
Here's What You Need:
Spanish Language Expertise is a must to have. Bachelor s degree is required (strong academic performance is desired) At least 4+ years of experience in a customer-facing, B2B, revenue-generating role (more is welcomed) Experience selling or managing accounts in SaaS/technology/hospitality space a plus History of exceeding sales goals is highly desired Proven ability to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function This is not a technical position; but relevant experience might include selling digital marketing solutions, hospitality software, and travel and meeting planning services Experience working in the Event Management industry a plus
Skills Required
Hospitality, Customer Satisfaction, Event Management, Relationship Management