1,486 Learning And Development Manager jobs in India
Learning & Development Manager

Posted 4 days ago
Job Viewed
Job Description
**Job Number** 25123547
**Job Category** Human Resources
**Location** Marriott Executive Apartments Bengaluru UB City, 24 Vittal Mallya Road UB City, Bengaluru, Karnataka, India, 560001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Learning & Development Manager

Posted 4 days ago
Job Viewed
Job Description
**Job Number** 25115190
**Job Category** Human Resources
**Location** Sheraton Grand Palace Indore, Omaxe City 1, Indore, Madhya Pradesh, India, 452016VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
**CORE WORK ACTIVITIES**
**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Learning & Development Manager
Posted today
Job Viewed
Job Description
WHO WE ARE
The Australian Indigenous Governance Institute (AIGI) is an Indigenous-led national centre specialising in governance knowledge and excellence. The Australian Indigenous Governance Institute (AIGI) is an Aboriginal and Torres Strait Islander organisation recognised for its Indigenous governance leadership, knowledge, and excellence. We connect Indigenous peoples, organisations and communities with tools, resources, and networks to achieve self-determination through strong self-governance.
AIGI’s headquarters are located at the Brisbane Technology Park in Eight Mile Plains, Queensland, with staff working remotely in various Australian states and territories. AIGI is governed by an all-Indigenous Board of Directors. Our current strategic plan was launched in 2025 and will complete its cycle in 2028 with a strong focus on Indigenous Governance Leadership and Success, Indigenous knowledge and wisdom, and Sustainability.
To find out more about our organisation, visit our website
THE OPPORTUNITY
We have an exciting opportunity for a Learning & Development (L&D) Manager to join our team! This role will report to the Director of Learning & Resources, and will provide strategic and operational leadership for AIGI’s learning and training programs. This role will be responsible for the design, structure, and quality assurance of all learning content and internal delivery systems of programs.
The L&D Manager leads a team responsible for learning content development, youth programs, and internal training capability. Working in parallel with the L&D Project Specialist, who leads client project delivery, the Manager ensures AIGI’s L&D infrastructure is sustainable, culturally grounded, and future focused.
Your main role responsibilities include:
- Provide strategic leadership for AIGI's learning offerings, ensuring alignment with the AIGI’s Strategic Plan and Indigenous governance values.
- Manage and develop a team focused on learning capability, design, and content creation, fostering a culturally safe and collaborative environment.
- Oversee the co-design and development of diverse learning resources, including culturally grounded workshops, e-learning, and youth-targeted content.
- Lead the implementation and integration of AIGI's Learning Management System (LMS).
- Ensure quality assurance and compliance of all L&D materials, policies, and internal procedures with relevant educational and legislative standards.
- Maintain operational oversight of internal systems supporting learning delivery, such as scheduling and documentation tools.
- Design and implement mechanisms for internal data capture and quality monitoring to support program evaluation.
- Contribute to strategic reporting for the Director and Executive as required.
- Collaborate cross-functionally with the Project Specialist, Communications, Operations, and external partners to ensure seamless content and delivery alignment.
- Integrate emerging learning needs, particularly in youth and leadership development, into AIGI's programming.
WHAT YOU NEED TO SUCCEED
To be successful in this role, you ideally have:
- Demonstrated cultural competency and experience working with Aboriginal and Torres Strait Islander peoples and organisations in community, ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander peoples.
- Qualifications in education, Indigenous studies, adult learning, or instructional design.
- Experience supporting digital learning innovation in a not-for-profit or community setting.
- Proven leadership experience managing teams focused on content development, program strategy, or internal capability building.
- Experience designing or overseeing culturally grounded learning materials or curriculum.
- High-level organisational skills, including workflow management, QA systems, and staff planning.
- Strong written and verbal communication skills with the ability to prepare internal reports and high-quality educational resources.
- Demonstrated ability to collaborate across departments and maintain team alignment with organisational strategy.
- Ability to travel interstate as required.
WHO ARE YOU?
You're a self-motivated and passionate leader with a deep understanding of, and experience working effectively within, Aboriginal and Torres Strait Islander communities and organisations. You enjoy working in a fast paced, agile environment with competing priorities and deadlines, and enjoy leading and managing a broad range of learning and development initiatives.
You thrive leading a team to achieve collaborative goals, and you genuinely enjoy building relationships and working closely with internal and external stakeholders within the Indigenous community. You have strong emotional intelligence and understand the cultural sensitivities and significance of the Indigenous community's history and future.
HOW TO APPLY
We ask that you provide a cover letter addressing the selection criteria including your skills, experience and qualifications (maximum 2 pages) as well as your resume with your application. Should you have any questions, or need support in preparing these, please contact Poppy Whale at
AIGI is committed to achieving diversity and we strongly encourage applications from Aboriginal or Torres Strait Islander people.
AIGI acknowledges the Traditional Owners of Country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders, past present and emerging. This job advertisement comes from Gadigal Country.
Learning & Development Manager
Posted today
Job Viewed
Job Description
You have heard the line before – “our people are our most valuable asset” - well you’d better believe it! Do you want to make a real difference to our team, identifying and developing existing talent? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the service our team provides
You are a passionate advocate of how the delivery of brilliant Human Resources support can add true value to an organization, and you’re someone who genuinely believes in the wider business benefits it can bring to a company and the team.
As Learning & Development Manager, you will join a team that is obsessive about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Learning & Development Manager:
-Supports the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels
-Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution
-Delivers on plans where human resources initiatives & hotel targets are achieved
-Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance
-Responsible for the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance
-Builds and maintains effective working relationships with all key stakeholders
-Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Learning & Development Manager:
-Proven experience in HR with excellent problem-solving capabilities
-Excellent managerial skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at
Learning & Development Manager
Posted today
Job Viewed
Job Description
Company Description
Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.
Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.
Job Description
We are seeking an innovative and enthusiastic Learning & Development Manager to join our team at Raffles Udaipur, India. As a key member of our Talent & Culture department, you will be responsible for designing, implementing, and overseeing comprehensive learning and development programs that empower our colleagues to thrive, grow, and consistently deliver exceptional guest experiences.
Qualifications
Additional Information
Learning & Development Manager
Posted today
Job Viewed
Job Description
JOB SUMMARY
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
OR
• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
CORE WORK ACTIVITIES
Administering Employee Training Programs
• Promotes and informs employees about all training programs.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Helps employees identify specific behaviors that will contribute to service excellence.
• Ensures employees receive on-going training to understand guest expectations.
• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
• Meets with training cadre on a regular basis to support training efforts.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
Evaluating Training Programs Effectiveness
• Monitors enrollment and attendance at training classes.
• Meets regularly with participants to assess progress and address concerns.
• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Measures transfer of learning from training courses to the operation.
• Ensures adult learning principles are incorporated into training programs.
Developing Training Program Plans and Budgets
• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
• Aligns current training and development programs to effectively impact key business indicators.
• Establishes guidelines so employees understand expectations and parameters.
• Develops specific training to improve service performance.
• Drives brand values and philosophy in all training and development activities.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Managing Training Budgets
• Participates in the development of the Training budget as required.
• Manages budget in alignment with Human Resources and property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
• Utilizes P-card if appropriate to control and monitor departmental expenditures.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Learning & Development Manager
Posted today
Job Viewed
Job Description
Job Description
The PositionThe Learning & Development Manager will lead the development of commercial capabilities to support business excellence. The L&D Manager will work in close partnership with the Cluster L&D Lead to support and implement learning and development initiatives across all AP markets.
Responsibilities- Design, deliver, and evaluate learning programs that build functional competencies and address performance gaps, aligned with commercial strategies.
- Plan, develop, and implement L&D initiatives to enhance sales and marketing effectiveness.
- Coordinate and manage training activities and services for commercial teams.
- Support and coach individuals in identifying strengths, development needs, and career growth opportunities.
- Serve as a performance consultant and strategic partner to Business Units.
- Lead and facilitate behavioral and cultural change initiatives to drive commercial excellence.
- Collaborate on change management efforts and cross-functional projects as required.
- Work flexibly across multiple markets, adapting to diverse business needs and cultural contexts.
- Managerial experience is preferred.
- Strong facilitation, communication, presentation, and project management skills.
- Demonstrated ability to build talent, focus on customer needs, drive results, and foster collaboration.
- Strong interpersonal and analytical thinking skills.
- Proficiency in English, both written and spoken, is required; additional language skills are an advantage.
- Familiarity with a variety of training methods, including mentoring, coaching, classroom and on-the-job training, e-learning, workshops, and simulations.
Secondary Job Description
Who We Are:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.
Annualized Salary Range
Annualized Salary Range (Global)
Annualized Salary Range (Canada)
Please Note: Pay ranges are specific to local market and therefore vary from country to country.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites
Flexible Work Arrangements:
Shift:
Valid Driving License:
Hazardous Material(s):
Number of Openings:
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About the latest Learning and development manager Jobs in India !
Learning & Development Manager
Posted today
Job Viewed
Job Description
You have heard the line before – “our people are our most valuable asset” - well you’d better believe it! Do you want to make a real difference to our team, identifying and developing existing talent? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the service our team provides
You are a passionate advocate of how the delivery of brilliant Human Resources support can add true value to an organization, and you’re someone who genuinely believes in the wider business benefits it can bring to a company and the team.
As Learning & Development Manager, you will join a team that is obsessive about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Learning & Development Manager:
-Supports the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels
-Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution
-Delivers on plans where human resources initiatives & hotel targets are achieved
-Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance
-Responsible for the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance
-Builds and maintains effective working relationships with all key stakeholders
-Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Learning & Development Manager:
-Proven experience in HR with excellent problem-solving capabilities
-Excellent managerial skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at
Learning & Development Manager
Posted today
Job Viewed
Job Description
You have heard the line before – “our people are our most valuable asset” - well you’d better believe it! Do you want to make a real difference to our team, identifying and developing existing talent? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the service our team provides
You are a passionate advocate of how the delivery of brilliant Human Resources support can add true value to an organization, and you’re someone who genuinely believes in the wider business benefits it can bring to a company and the team.
As Learning & Development Manager, you will join a team that is obsessive about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Learning & Development Manager:
-Supports the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels
-Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution
-Delivers on plans where human resources initiatives & hotel targets are achieved
-Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance
-Responsible for the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance
-Builds and maintains effective working relationships with all key stakeholders
-Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Learning & Development Manager:
-Proven experience in HR with excellent problem-solving capabilities
-Excellent managerial skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
Learning & Development Manager
Posted today
Job Viewed
Job Description
We are seeking an innovative and enthusiastic Learning & Development Manager to join our team at Raffles Udaipur, India. As a key member of our Talent & Culture department, you will be responsible for designing, implementing, and overseeing comprehensive learning and development programs that empower our colleagues to thrive, grow, and consistently deliver exceptional guest experiences.
- Collaborate with department leaders to identify training needs, skill gaps, and strategic development priorities aligned with organizational objectives
- Design and develop engaging learning programs, workshops, and modules covering areas such as service excellence, leadership development, technical skills, and compliance
- Implement comprehensive learning journeys for all positions, assigning both mandatory and recommended training programs within our e-learning platform
- Directly facilitate and deliver training sessions, workshops, and orientation programs to colleagues at all levels
- Coach and mentor departmental trainers and leaders on effective training methodologies and facilitation skills
- Support the performance management process by developing tools and training for objective setting, feedback, and performance reviews
- Identify high-potential colleagues and manage their Individual Development Plans (IDPs)
- Design and enhance new hire orientation and departmental onboarding processes
- Champion the organization's values, vision, and culture through all learning initiatives
- Manage the L&D budget, ensuring resources are allocated effectively and provide a strong return on investment
- Oversee the administration of the Learning Management System (LMS) and maintain accurate learning records for all colleagues
- Develop and implement evaluation methods to measure the effectiveness and impact of learning programs
- Prepare regular reports on L&D activities, progress, and outcomes for leadership
- Collaborate with the Quality Manager and Safety Officer to reinforce brand standards and safety protocols across all operations
- Participate in strategic committees, including ESG and Hotel Safety, to champion sustainability initiatives and foster a proactive safety culture
Qualifications
- Bachelor's degree in Human Resources, Organizational Development, Hospitality Management, or a related field
- Minimum 3-5 years of progressive experience in a similar Learning & Development role, preferably within a luxury hospitality environment
- Proven expertise in designing, developing, and delivering engaging training content and programs
- Strong understanding of adult learning principles, instructional design methodologies, and talent development best practices
- Certified to deliver "Train the Trainer" training sessions
- Demonstrated experience and proficiency with Learning Management Systems (LMS)
- Fluent proficiency in public speaking, both written and spoken English and Hindi
- Strong working knowledge of MS Excel, Word, & PowerPoint
- Experience in integrating sustainability and CSR principles into learning programs
- Exceptional presentation, facilitation, and bilingual public speaking skills
- Strong leadership, coaching, and mentoring abilities
- Outstanding interpersonal and communication skills
- Highly empathetic, approachable, and genuine in all interactions
- Strong analytical and problem-solving skills
- Results-oriented with an unwavering eye for detail and strong organizational skills
- Ability to multi-task, prioritize, and work effectively in a fast-paced environment
- Strategic thinker with an innovative mindset
- Experience in managing training budgets and evaluating program effectiveness
- Knowledge of Indian labor laws related to learning and development
- Familiarity with hospitality industry standards and practices
Additional Information
- An opportunity to be with world’s preferred hospitality company
- Captivating and rewarding experience working alongside passionate professionals
- Range of exclusive Heartist's Benefits
- Develop your talent through learning programs by Academy Accor.