1,363 Learning Experience Designer jobs in India

Job Req ID

Home Affairs - 138328

Location

ACT; NSW; NT; QLD; SA; TAS; VIC; WA 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

APS Level 6 - $94,563.00 and $107,713.00 plus 15.4% super (part time pro-rata)

Contact Officer

Sarah Wyatt on   

Office Arrangements

Flexible; Hybrid  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 01/08/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 1 immediate position. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

Chief Operating Officer | People Division | Recruitment Diversity & Learning | Learning Development Services

APS 6 Learning Experience Designers within the Vocational Learning Design Teamconduct the analysis, design, development, and maintenance of learning solutions for content owners across the Department of Home Affairs. This work is undertaken with a focus on applying the principles of adult learning and user-centred design to learning solutions.

This includes the design and development of:

• Graphics
• Video
• Online learning courseware
• Lesson plans
• Workbooks.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

Our ideal candidate

Learning and Development Services is a dynamic and interesting place to work.  We support the Department in designing, developing and implementing eLearning solutions for our staff.  You will be working with a small team across Australia to support with undertaking learning needs assessments and designing eLearning solutions.  We are seeking a Learning Experience Designer who has a keen interest and experience developing learning solutions.  With an interest in developing engaging content, you will have a diverse range of duties and responsibilities.

What you’ll gain from the role:

• Impactful work – Your work will directly impact the quality of Home Affairs services
• Room to Grow – You will have the opportunity to grow, improve and learn new skills and programs
• Fun and Friendly Team – You will be joining an experienced friendly team, located in offices across Australia.

Duties and responsibilities

• Design and develop training products to industry standards utilising Instructional, User Experience, and Learner Experience Design methodologies whilst adhering to accessibility standards and requirements
• Collaborate with business areas to identify training needs and requirements, capability and skill gaps and appropriate learning strategies
• Manage the publication of learning solutions into the Department’s learning environment
• Conduct audit and quality assurance activities to ensure training materials are current and fit for purpose
• Maintain high quality training packages and documentation in consultation with key business stakeholders, and internal and external specialists in the field
• Promote the continuous improvement of learning and development activities and training courses, and the internal learning and development service model of the Department
• Manage departmental training records and data
• Identify and resolve assessment issues, ensuring transparency and fairness in all resolutions
• Analyse training outcomes and attendee feedback on training effectiveness and report to senior team leads
• Draw on contemporary sources to maintain awareness of best practice learning and development techniques, tools and solutions
• Identify and maintain professional relationships with specialist training teams, internal stakeholders and business areas
• Maintain effective partnerships with business units to evaluate and identify training and development requirements
• Collaborate in cross agency networking to share knowledge and improve training performance
• Manage multiple projects in a team environment, using modern project and workflow management tools and software
• Supervise and manage staff to deliver assigned objectives and services
• Provide high-level support to executive-level learning and development staff
• Exercise delegations efficiently, effectively, ethically and in line with government guidelines
• Design and develop learning solutions created through a systematic learning model (e.g. analysis, design, development, implementation and evaluation) to support the development of capabilities within a business unit including: 
  • Documentation and governance material, such as:
    • storyboards
    • lesson plans
    • training management packages
    • evaluation plans
  • Multimedia learning products, such as:
    • eLearning courseware
    • VR and AR experiences
    • training videos
    • audio
  • Assessment activities, including:
    • questions
    • scenarios, and
    • on-the-job assessment.

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 01/08/2025 at 11:59pm (midnight) AEST  – Late applications will not be accepted.

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• How your skills, knowledge, and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 138328 in the document footer.

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit:

Technical assistance

For technical enquiries please call or email for assistance:

• Email:
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Learning Experience Designer (Data & Tech)

Overview:
We are looking for a Senior Learning Experience Designer (LXD) to play a pivotal role in crafting impactful learning experiences, breaking new ground and leading with a consultative mindset. Working in collaboration with senior engineering SMEs, Program Managers, and other key stakeholders, the ideal candidate can deliver for technical learning cohorts within our Mastercard Data & Tech Learning Academy.
Their primary responsibility is to develop effective learning experiences that help us drive strategic business objectives while meeting the diverse needs of our learners.

Role:
Analysis:
o Collaborate and consult with Program Managers/Stakeholders to understand training needs, learner profiles, and performance gaps.
o Conduct learning needs analysis (LNAs) to customize learning paths and strategies.
o Adapt & maintain existing training materials, including internally created content and content libraries.

Design:
o Partner with our Data & Tech Academy Program Managers, SMEs, and other stakeholders to prototype and build end-to-end experiences, ensuring alignment with strategic goals.
o Choose appropriate instructional design modalities (beyond just e-learning) for content development and implementation, considering scalability, and maintenance.
o Draft design documents, such as curriculum maps, course outlines, storyboards and learning objectives
o Curate content libraries and maintaining content improvements and updates.
o Implement agile methodologies, using iterative development and feedback loops to continuously enhance learning assets.
Development:
o Build engaging, effective, and interactive learning experiences using authoring tools.
o Implement product management methodologies to manage content iterations, prioritize updates based on user feedback, and ensure alignment with broader business objectives.
o Explore new tools and methodologies to break new ground.

Implementation:
o Partner with the Program Manager to ensure smooth rollout of learning experiences to support during the initial launch of training programs.
o Train facilitators or trainers as necessary.
o Test and refine course materials based on feedback from beta tests or pilot sessions, using analytics and user behaviour metrics to inform refinements.
o Iterate on user feedback, employing agile product management practices to continuously evolve and enhance learning offerings.
Evaluation:
o Gather feedback from learners and stakeholders post-training to assess the effectiveness of learning experiences.
o Collaborate with PMs to analyze key metrics - NPS/KPI.
o Implement revisions based on evaluation findings to ensure continuous improvement.

All About You:
3+ years of experience in a similar role, preferably in a fintech/tech environment
Please share samples of your design work / Link to your portfolio
Proven record of accomplishment developing learning for Technical development programs
Expert level knowledge of Learning authoring tools:
o Articulate - Rise & Storyline (Or similar)
o LMS Platforms (Cornerstone/Degreed/Absorb etc.)
Ideal experience/skillset/qualifications:
o Graphic design (Adobe Illustrator/Canva/Figma)
o Video Production (Adobe Premiere Pro/Camtasia/Synthesia)
o Copywriting abilities
Exceptional organization and project management skills
o Comfortable using PM Tools, E.G. Monday.com/Asana/Jira etc.
Self-directed and comfortable working within a distributed team.
Strong ability to influence across teams and build partnerships that drive business outcomes.
Strong communication, and interpersonal skills (presentation & consultancy and training evaluation skills.)
Expert knowledge of principles and methods for designing and delivering training material.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

We're Hiring | Instructional Designers | Immediate Joiners | Bangalore

Are you passionate about creating impactful learning experiences that drive results? Were looking for Instructional Designers (2-10 years of experience) to join our dynamic team in Bangalore and were hiring immediately !

Interested candidates can mail their CVs at /

What were looking for

A multi-skilled professional who can manage end-to-end Learning & Development projects with a strong grip on:

• Instructional Design
• Audio/Video Post-Production
• eLearning Development (Articulate Storyline, Rise, Captivate)
• Creative Media Production
• Adult Learning Principles
• Cross-functional Team Collaboration

Key Responsibilities Include

• Driving learning projects from concept to execution
• Designing engaging ILT and digital learning modules
• Developing facilitator guides, workbooks, assessments & job aids Integrating media-rich content videos, voiceovers, animations
• Ensuring SCORM/xAPI and LMS compatibility
• Mentoring teams and managing stakeholders

Preferred Qualifications & Tools

Degree in Instructional Design / EdTech / Multimedia Strong understanding of the healthcare domain (nice to have) Tools: Articulate 360, Adobe Suite, Camtasia, Vyond, LMS platforms

Location : Bangalore Notice Period : Immediate joiners preferred Experience : 2 to 10 years

Ready to shape the future of learning with us? Drop your resume or DM directly. Lets connect!

#HiringNow #InstructionalDesigner #LearningAndDevelopment #eLearning #BangaloreJobs #IDJobs #ImmediateJoiners #Storyline #CreativeDesign #LMS #HealthcareLearning #LearningExperienceDesign