5,540 Level 3 Support jobs in India
Financial System Support
Bengaluru, Karnataka
Astellas Pharma
Posted 2 days ago
Job Viewed
Job Description
**Job Description**
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas' Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are in India, Poland and Mexico.
The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.
Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company's strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients is a hybrid position and is based in Bangalore, India. At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.
**Purpose and Scope:**
The Finance System Administrator acts as the Key User for finance systems such as SAP, Ariba, Concur, Share point workflow, Blackline and any other finance related systems.
The role provides system-side support to business users and is a central contact point for any system changes or amendments including contact with the vendor that supplies the software. System maintenance including roll-overs or updates fall within the remit of the system administration role. This position works closely with other finance system colleagues including those in the BPO and Digital X
The administrator reports on system usage and issues and is the focal point for any audit questions around the systems.
**Responsibilities and Accountabilities:**
+ Supports finance master data management liaising closely with members of the Master Data Management team
+ Ensures that systems are compliant to Astellas policy, and that usage of the system is controlled in a way that assures compliancy through reporting and monitoring in liaison with audit and JSOX teams
+ Maintenance of security access, Financial Authority levels, Segregation of Duty, and delegation controls
+ Provides support for period end close activities for all finance systems including timely reconciliations of data interfaces
+ Ensures business continuity by resolving or raising issues to the service providers and escalating as needed
+ Uploading FX rates to all financial systems in scope for EMEA Business Services
+ Provide training and guidance of finance systems as required
+ Competent in agile deployment of initiatives including agile scrum experience. Able to participate as a process subject matter expert in prioritised operational initiatives as part of agile teams
+ Continuous development of system efficiency and compliance improvement, contributing to and supporting transformation projects as required
**Required Qualifications:**
+ Relevant finance or computer science degree
**Experience:**
+ Minimum 5 years of relevant experience in financial systems administration
+ Proven experience of working in a cross functional collaborative environment demonstrating ability to communicate with stakeholders at a detailed level
+ Prior experience in a multinational environment and matrix organization preferred
+ Familiarity with Shared Service or Global Capability Centre collaboration models
**Technical Knowledge:**
+ Solid understanding of internal controls, J-SOX/SOX frameworks, and financial governance
+ Advanced knowledge in systems such as SAP, Ariba, Blackline, BCP, Share point
**Systems and Tools:**
+ Proficiency in ERP systems (such as SAP, Ariba, Blackline, BCP, Share point)
+ Strong Excel experience is essential
**Language and Communication** **:**
+ Good communication and stakeholder management skills
+ English advanced level in speaking and writing
**Competencies** **:**
+ Very high attention to detail and data accuracy
+ Analytical mindset with the ability to summarise data clearly to stakeholders
+ Ability to work independently and collaboratively in cross-functional teams
+ Strong problem-solving skills and a proactive mindset
"Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help"
Category
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas' Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are in India, Poland and Mexico.
The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.
Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company's strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients is a hybrid position and is based in Bangalore, India. At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.
**Purpose and Scope:**
The Finance System Administrator acts as the Key User for finance systems such as SAP, Ariba, Concur, Share point workflow, Blackline and any other finance related systems.
The role provides system-side support to business users and is a central contact point for any system changes or amendments including contact with the vendor that supplies the software. System maintenance including roll-overs or updates fall within the remit of the system administration role. This position works closely with other finance system colleagues including those in the BPO and Digital X
The administrator reports on system usage and issues and is the focal point for any audit questions around the systems.
**Responsibilities and Accountabilities:**
+ Supports finance master data management liaising closely with members of the Master Data Management team
+ Ensures that systems are compliant to Astellas policy, and that usage of the system is controlled in a way that assures compliancy through reporting and monitoring in liaison with audit and JSOX teams
+ Maintenance of security access, Financial Authority levels, Segregation of Duty, and delegation controls
+ Provides support for period end close activities for all finance systems including timely reconciliations of data interfaces
+ Ensures business continuity by resolving or raising issues to the service providers and escalating as needed
+ Uploading FX rates to all financial systems in scope for EMEA Business Services
+ Provide training and guidance of finance systems as required
+ Competent in agile deployment of initiatives including agile scrum experience. Able to participate as a process subject matter expert in prioritised operational initiatives as part of agile teams
+ Continuous development of system efficiency and compliance improvement, contributing to and supporting transformation projects as required
**Required Qualifications:**
+ Relevant finance or computer science degree
**Experience:**
+ Minimum 5 years of relevant experience in financial systems administration
+ Proven experience of working in a cross functional collaborative environment demonstrating ability to communicate with stakeholders at a detailed level
+ Prior experience in a multinational environment and matrix organization preferred
+ Familiarity with Shared Service or Global Capability Centre collaboration models
**Technical Knowledge:**
+ Solid understanding of internal controls, J-SOX/SOX frameworks, and financial governance
+ Advanced knowledge in systems such as SAP, Ariba, Blackline, BCP, Share point
**Systems and Tools:**
+ Proficiency in ERP systems (such as SAP, Ariba, Blackline, BCP, Share point)
+ Strong Excel experience is essential
**Language and Communication** **:**
+ Good communication and stakeholder management skills
+ English advanced level in speaking and writing
**Competencies** **:**
+ Very high attention to detail and data accuracy
+ Analytical mindset with the ability to summarise data clearly to stakeholders
+ Ability to work independently and collaboratively in cross-functional teams
+ Strong problem-solving skills and a proactive mindset
"Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help"
Category
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
This advertiser has chosen not to accept applicants from your region.
0
System Support Engineer
Trivandrum, Kerala
Soffit Infrastructure Services (P) Ltd
Posted 5 days ago
Job Viewed
Job Description
Job Overview:
Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and the ability to provide Level 2 and Level 3 technical support.
Key Responsibilities:
Technical Responsibilities:
- Maintain and optimize server infrastructure.
- Administer and support on-premises and cloud environments (AWS, M365, EMS).
- Perform proactive server/service monitoring and maintenance.
- Manage patches for servers and storage systems.
- Maintain inventory and asset records for Server/Storage/Cloud environments.
- Generate daily and weekly system performance reports using NOC tools.
- Create monthly availability and performance reports via the IT Service Desk.
- Prepare quarterly infrastructure assessment reports (Excel, PowerPoint).
- Maintain accurate incident and resolution logs within the IT Service Desk system.
- Provide L2 and L3 technical support to end-users when required.
- Implement and track change management requests through the IT Service Desk.
- Adhere strictly to organizational compliance standards including ISO 27001:2022 and TISAX .
On-Call & Escalation Support:
- Provide 24/7 on-call support for critical incidents.
Client Responsibilities:
- Provide necessary access to facilities, systems, and data.
- Ensure timely availability of documentation required for service execution.
Service Provider Responsibilities:
- Deploy a qualified, compliant, and background-verified on-site engineer.
- Perform regular infrastructure maintenance and timely updates.
- Monitor and respond to all IT Incidents, Requests, Changes, and Problems in line with agreed SLAs.
- Conduct and report quarterly audits of infrastructure performance to the Head of IT.
Mandatory Requirements:
- Strong knowledge of M365, EMS, and AWS administration.
- Proven experience in server/storage/cloud support and asset management.
- Familiarity with ITSM tools, change/incident/problem management practices.
- Capability to deliver detailed reports and assessments in Excel and PowerPoint.
- Understanding and compliance with ISO 27001:2022 and TISAX standards.
- Willingness to undergo a technical interview and background verification as part of the selection process.
This advertiser has chosen not to accept applicants from your region.
1
Computing/ System Support Engineer
Bangalore, Karnataka
Applied Materials
Posted 2 days ago
Job Viewed
Job Description
**Who We Are**
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
**What We Offer**
Location:
Bangalore,IND
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits ( .
**The Level 3 Computing Support Specialist plays a critical role in the deployment, maintenance, and optimization of advanced computing systems. This position is responsible for installing new hardware and software, resolving complex technical issues across servers, networks, storage, and operating systems, and supporting virtualization and cloud-native infrastructure. The specialist also contributes to new product introduction (NPI), delivers training to field teams, and authors technical documentation for field procedures. The role requires strong technical acumen, proactive problem-solving abilities, and effective communication skills.**
**Key Responsibilities**
**System Installation: Install and configure servers, storage devices, networking equipment, and operating systems (Windows, Linux).**
**Complex Troubleshooting: Diagnose and resolve advanced issues related to hardware, software, networks, storage, and operating systems, including virtualization platforms (VMware, HyperV, Proxmox, etc.).**
**Virtualization & Cloud-Native Infrastructure: Deploy, maintain, and troubleshoot virtualization environments and cloud-native stacks (Kubernetes, Grafana, Kibana, Docker).**
**New Product Introduction (NPI): Evaluate and learn new technologies, providing feedback and support for product rollouts.**
**Training & Knowledge Transfer: Develop and deliver technical training sessions for field teams to ensure effective support and operations.**
**Procedure Documentation: Write and update comprehensive field procedures covering preventive maintenance, field replacement units, troubleshooting guides, roll-in processes and more.**
**Collaboration: Work closely with cross-functional teams to ensure seamless integration and support of Computing solutions.**
**Required Skills and Qualifications**
**Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.**
**Expertise in server, storage, and networking technologies. - Required. Proficiency with Windows servers and Linux servers, operating systems in an enterprise environment.**
**Required.**
**Hands-on experience with virtualization technologies (VMware, HyperV, Proxmox). - Preferred to have (proficiency in 1 out of 3) -**
**Knowledge of cloud-native infrastructure tools (Kubernetes, Grafana, Kibana, Docker). - Knowledge in scripting languages like PowerShell, python, bash etc. - Good to have.**
**Strong analytical and troubleshooting skills for complex technical issues. -Excellent written and verbal communication skills.**
**Ability to create clear, structured technical documentation.**
**Experience in delivering technical training or presentations.**
**Relevant certifications (e.g., CompTIA Server+, VMware Certified Professional, RHCSA, Microsoft Certified: Azure Administrator) are highly desirable.**
**Preferred Experience**
**Minimum 7 years in computing support role, preferably in the semiconductor domain.**
**Experience of directly supporting enterprise-level customers.**
**Proven track record in system installation and troubleshooting across diverse computing large-scale systems.**
**Experience with NPI and field procedure development.**
**Background in supporting enterprise-scale virtualization and cloud-native technologies.**
**Exposure to training field teams and authoring technical guides.**
**Willingness to work off hours and weekends.**
**Willingness to travel up to 40%.**
**Excellent English - verbal and written. Work Environment and Reporting The Level 3 Computing Support Specialist operates within a collaborative multi-level support teams and multi-disciplinary functions.**
**The role may require occasional travel to field locations for installations, training, or troubleshooting. The position emphasizes teamwork, continuous learning, and proactive support in a dynamic environment**
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
Yes, 25% of the Time
**Relocation Eligible:**
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
**What We Offer**
Location:
Bangalore,IND
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits ( .
**The Level 3 Computing Support Specialist plays a critical role in the deployment, maintenance, and optimization of advanced computing systems. This position is responsible for installing new hardware and software, resolving complex technical issues across servers, networks, storage, and operating systems, and supporting virtualization and cloud-native infrastructure. The specialist also contributes to new product introduction (NPI), delivers training to field teams, and authors technical documentation for field procedures. The role requires strong technical acumen, proactive problem-solving abilities, and effective communication skills.**
**Key Responsibilities**
**System Installation: Install and configure servers, storage devices, networking equipment, and operating systems (Windows, Linux).**
**Complex Troubleshooting: Diagnose and resolve advanced issues related to hardware, software, networks, storage, and operating systems, including virtualization platforms (VMware, HyperV, Proxmox, etc.).**
**Virtualization & Cloud-Native Infrastructure: Deploy, maintain, and troubleshoot virtualization environments and cloud-native stacks (Kubernetes, Grafana, Kibana, Docker).**
**New Product Introduction (NPI): Evaluate and learn new technologies, providing feedback and support for product rollouts.**
**Training & Knowledge Transfer: Develop and deliver technical training sessions for field teams to ensure effective support and operations.**
**Procedure Documentation: Write and update comprehensive field procedures covering preventive maintenance, field replacement units, troubleshooting guides, roll-in processes and more.**
**Collaboration: Work closely with cross-functional teams to ensure seamless integration and support of Computing solutions.**
**Required Skills and Qualifications**
**Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.**
**Expertise in server, storage, and networking technologies. - Required. Proficiency with Windows servers and Linux servers, operating systems in an enterprise environment.**
**Required.**
**Hands-on experience with virtualization technologies (VMware, HyperV, Proxmox). - Preferred to have (proficiency in 1 out of 3) -**
**Knowledge of cloud-native infrastructure tools (Kubernetes, Grafana, Kibana, Docker). - Knowledge in scripting languages like PowerShell, python, bash etc. - Good to have.**
**Strong analytical and troubleshooting skills for complex technical issues. -Excellent written and verbal communication skills.**
**Ability to create clear, structured technical documentation.**
**Experience in delivering technical training or presentations.**
**Relevant certifications (e.g., CompTIA Server+, VMware Certified Professional, RHCSA, Microsoft Certified: Azure Administrator) are highly desirable.**
**Preferred Experience**
**Minimum 7 years in computing support role, preferably in the semiconductor domain.**
**Experience of directly supporting enterprise-level customers.**
**Proven track record in system installation and troubleshooting across diverse computing large-scale systems.**
**Experience with NPI and field procedure development.**
**Background in supporting enterprise-scale virtualization and cloud-native technologies.**
**Exposure to training field teams and authoring technical guides.**
**Willingness to work off hours and weekends.**
**Willingness to travel up to 40%.**
**Excellent English - verbal and written. Work Environment and Reporting The Level 3 Computing Support Specialist operates within a collaborative multi-level support teams and multi-disciplinary functions.**
**The role may require occasional travel to field locations for installations, training, or troubleshooting. The position emphasizes teamwork, continuous learning, and proactive support in a dynamic environment**
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
Yes, 25% of the Time
**Relocation Eligible:**
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
This advertiser has chosen not to accept applicants from your region.
2
Sr System Support Engineer
Bengaluru, Karnataka
Enphase Energy
Posted 5 days ago
Job Viewed
Job Description
Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.
Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!
This role at Enphase requires working onsite 3 days a week , with plans to transition back to a full 5 day in office schedule over time.
About the rol
The Global System Support Center is central point of contact for all regional Field Engineers to resolve the system related issues in Storage Business Unit. We work closely with all regional customer support and field application engineers. As Global System Support Engineer, you will act as bridge between Customer support and Engineering teams. You will provide engineering support to all regional customer support teams and will be involved in various debugging field system issues of Ensemble grid agnostic system from NPI through EOL to ensure Enphase products meet the highest quality standards in the industry.
What you will do:
- Provide 3rd level/Engineering support for all regional Field engineers to resolve the customer issues.
- Collect and analyse the logs from customer sites and apply known fixes for SW/HW issues.
- Report and track the SW / HW issues in the appropriate internal projects.
- Use internal tools and database queries to diagnose the customer problems.
- Drive the customer escalations and work with cross-functional team to define the containment solutions and final resolutions for the customer escalations.
- Support Field team to identify the defective hardware and co-ordinate with HW RCA team to find the root cause and implement the corrective actions.
- Provide subject matter expertise to regional field teams in resolving customer issues.
- Actively communicate to Field team about the known issues and containment solutions.
Who you are and what you bring:
- M.Tech/M.S/B.Tech in Electrical/Electronics/Power systems
- 3-5 years of experience in product/system support, driving customer escalations and Field support
- Knowledge on Power systems, Power Electronic devices and Embedded systems
- Excellent verbal and written communication skills, including information consolidation and presentation
- Should have a “can do” attitude and team player in cross-functional environment
- Proactive, flexible, and innovative mindset with analytical problem-solving skills, demonstrating strong ownership
- Highly organized, able to multi-task, the ability to work individually, within a team and with other groups
Preferred:
- Working experience in Unix/Linux environment. Networking, shell, python, databases
- Basic programming skills and knowledge in at least one script language: Ruby, Bash, Perl, Python etc.
This advertiser has chosen not to accept applicants from your region.
3
L1 System Support Engineer
560064, Karnataka
Excis Compliance ltd
Posted 289 days ago
Job Viewed
Job Description
· The Band 1 – Engineer will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The engineer will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. The engineer provides Break Fixes, fault diagnosis, and resolution. Providing fault analysis to customers’ various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
· Reading error codes flashed up on the device· Swapping out hardware· Tracing faults using diagnostic devices and software· Upgrading components· Assisting the support staff of other service providers· May require some staggered shifts· Other duties may be assigned· Common inventory management techniques knowledge· Daily, Weekly, and Monthly Reporting on IT Stock.Requirements· The candidate must have at least 2 years of relevant experience· Working technical knowledge of Windows operating systems to allow for resolution of issues, or full rebuild of the PC using client-specific documentation provided by the client.· Familiarity with OSX, iOS, and Android operating systems in order to provide best-effort support to End users using related devices.· Working technical knowledge of Microsoft Office Products, antivirus products, desktop services to allow for resolution of software application issues.· Ability to utilize provided knowledge article to resolve issues with client specific applications.· Customer-facing “soft skills” including strong verbal and written communications· Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT issues.
This advertiser has chosen not to accept applicants from your region.
4
System Support Engineer IN
560064 Bangalore City, Karnataka
Excis Compliance ltd
Posted 376 days ago
Job Viewed
Job Description
· The Band 1 – Engineer will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The engineer will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. The engineer provides Break Fixes, fault diagnosis, and resolution. Providing fault analysis to customers’ various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
· Reading error codes flashed up on the device· Swapping out hardware· Tracing faults using diagnostic devices and software· Upgrading components· Assisting the support staff of other service providers· May require some staggered shifts· Other duties may be assigned· Common inventory management techniques knowledge· Daily, Weekly, and Monthly Reporting on IT Stock.Requirements· The candidate must have at least 2 years of relevant experience· Working technical knowledge of Windows operating systems to allow for resolution of issues, or full rebuild of the PC using client-specific documentation provided by the client.· Familiarity with OSX, iOS, and Android operating systems in order to provide best-effort support to End users using related devices.· Working technical knowledge of Microsoft Office Products, antivirus products, desktop services to allow for resolution of software application issues.· Ability to utilize provided knowledge article to resolve issues with client specific applications.· Customer-facing “soft skills” including strong verbal and written communications· Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT issues.
This advertiser has chosen not to accept applicants from your region.
5
Senior IT System Support Analyst
Bengaluru, Karnataka
Chevron Corporation
Posted 2 days ago
Job Viewed
Job Description
Total Number of Openings
27
The Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru India brings together the resources and expertise of the Chevron global network with talent in India to enhance agility and technological innovation to optimize solutions for the world's current and future energy challenges. As one of the leading energy providers worldwide, Chevron is involved in the production of crude oil and natural gas, manufacturing of transportation fuels, lubricants, petrochemicals, and additives, and the development of enabling technologies.
Chevron's vision is to be the global energy company most admired for its people, partnerships, and performance. With a clear purpose to develop affordable, reliable, ever-cleaner energy that enables human progress, we believe human ingenuity has the power to solve any challenge and overcome any obstacle. Meeting the world's growing energy needs requires the pursuit of innovations and advancements that deliver a better future for all.
**About the position:**
The IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches. The expectation for this role is 5-10 years of relevant experience.
Chevron ENGINE supports global operations, and work hours are aligned to business needs. Standard working hours are 8:00 AM to 5:00 PM or 1:30 PM to 10:30 PM, Monday to Friday. These may evolve based on operational or business requirements.
**Key responsibilities:**
- Provide technical support and troubleshooting for internally developed software applications and vendor software packages.
- Monitor system performance and ensure the availability and reliability of software applications.
- Collaborate with development teams to resolve software issues and implement updates or patches.
- Manage software installations, configurations, and upgrades.
- Document support processes, procedures, and troubleshooting steps.
- Assist in the evaluation and selection of new software solutions to meet business needs.
- Conduct training sessions for end-users to ensure effective use of software applications.
- Maintain strong relationships with software vendors to ensure timely support and updates.
- Participate in the development and implementation of IT policies and procedures.
- Stay current with industry trends and emerging technologies to provide innovative support solutions.
**A** **bout you**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated, talented individuals with a keen interest in the energy industry are encouraged.
To be considered for this role, applicants should have:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- At least 5 years of proven experience as an IT System Support Analyst or similar role.
- Skilled in supporting internally developed software
- Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
- Skilled in troubleshooting and resolving software issues.
- Skilled in database management and query languages (e.g., SQL).
- Experience implementing cybersecurity best practices in application support.
- Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
- Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
- Excellent business analysis, problem-solving, and analytical skills, and attention to detail.
- Excellent communication and interpersonal skills, as well as being customer service-oriented
Preferred Qualifications:
- Experience with ITIL or other IT service management frameworks.
- Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation.
- Knowledge of cloud platforms (e.g., Microsoft Azure, AWS).
- Familiarity with low code platforms (e.g., Power Platform)
**W** **hat we can offer you**
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way ( .
Have the opportunity to take part in world-leading energy projects, advance your professional development and expand your career within an inclusive and collaborative workplace.
+ Join a workplace where innovation, collaboration and safety are at the core of how we work.
+ Work in thoughtfully designed environments that support focus, well-being, and innovationenhanced by digital tools that enable seamless collaboration.
+ Grow through structured learning, mentorship, and opportunities to contribute to impactful projects that align with Chevron's values and business priorities.
+ Access comprehensive benefits ( that support your health, well-being, and work-life balance.
+ Engage with emerging technologies and digital solutions that are shaping the future of energy and enterprise.
**D** **iversity,** **e** **quity &** **i** **nclusion statement**
Chevron values inclusivity and promotes a workplace that seeks to welcome contributions from all people. We encourage people of all abilities, genders, cultures, and backgrounds to apply.Chevron is committed to building a safe and respectful workplace where everyone is valued for their contribution to our energy future. Chevron participates in E-Verify in certain locations as required by law.
**Ho** **w to apply**
To be a part of our success, click **APPLY ** to submit your application. Applications close at **11:59pm** **IST** **on** **31** **Dec** **2025** **.** Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
**P** **rivacy and** **t** **erms and** **c** **onditions**
We respect the privacy of candidates for employment. This Privacy Notice ( sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements ( , select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
Terms of Use ( refers to the Chevron Engineering and Innovation Excellence Center, which operates under Chevron Global Technology and Services Private Limited, an affiliate of Chevron Corporation. References to ENGINE in this document are for convenience only and do not denote a separate legal entity.
This job advertisement is intended to provide a general overview of the role and workplace environment. Role details and outcomes may vary based on business needs and individual performance.
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
27
The Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru India brings together the resources and expertise of the Chevron global network with talent in India to enhance agility and technological innovation to optimize solutions for the world's current and future energy challenges. As one of the leading energy providers worldwide, Chevron is involved in the production of crude oil and natural gas, manufacturing of transportation fuels, lubricants, petrochemicals, and additives, and the development of enabling technologies.
Chevron's vision is to be the global energy company most admired for its people, partnerships, and performance. With a clear purpose to develop affordable, reliable, ever-cleaner energy that enables human progress, we believe human ingenuity has the power to solve any challenge and overcome any obstacle. Meeting the world's growing energy needs requires the pursuit of innovations and advancements that deliver a better future for all.
**About the position:**
The IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches. The expectation for this role is 5-10 years of relevant experience.
Chevron ENGINE supports global operations, and work hours are aligned to business needs. Standard working hours are 8:00 AM to 5:00 PM or 1:30 PM to 10:30 PM, Monday to Friday. These may evolve based on operational or business requirements.
**Key responsibilities:**
- Provide technical support and troubleshooting for internally developed software applications and vendor software packages.
- Monitor system performance and ensure the availability and reliability of software applications.
- Collaborate with development teams to resolve software issues and implement updates or patches.
- Manage software installations, configurations, and upgrades.
- Document support processes, procedures, and troubleshooting steps.
- Assist in the evaluation and selection of new software solutions to meet business needs.
- Conduct training sessions for end-users to ensure effective use of software applications.
- Maintain strong relationships with software vendors to ensure timely support and updates.
- Participate in the development and implementation of IT policies and procedures.
- Stay current with industry trends and emerging technologies to provide innovative support solutions.
**A** **bout you**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated, talented individuals with a keen interest in the energy industry are encouraged.
To be considered for this role, applicants should have:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- At least 5 years of proven experience as an IT System Support Analyst or similar role.
- Skilled in supporting internally developed software
- Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
- Skilled in troubleshooting and resolving software issues.
- Skilled in database management and query languages (e.g., SQL).
- Experience implementing cybersecurity best practices in application support.
- Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
- Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
- Excellent business analysis, problem-solving, and analytical skills, and attention to detail.
- Excellent communication and interpersonal skills, as well as being customer service-oriented
Preferred Qualifications:
- Experience with ITIL or other IT service management frameworks.
- Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation.
- Knowledge of cloud platforms (e.g., Microsoft Azure, AWS).
- Familiarity with low code platforms (e.g., Power Platform)
**W** **hat we can offer you**
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way ( .
Have the opportunity to take part in world-leading energy projects, advance your professional development and expand your career within an inclusive and collaborative workplace.
+ Join a workplace where innovation, collaboration and safety are at the core of how we work.
+ Work in thoughtfully designed environments that support focus, well-being, and innovationenhanced by digital tools that enable seamless collaboration.
+ Grow through structured learning, mentorship, and opportunities to contribute to impactful projects that align with Chevron's values and business priorities.
+ Access comprehensive benefits ( that support your health, well-being, and work-life balance.
+ Engage with emerging technologies and digital solutions that are shaping the future of energy and enterprise.
**D** **iversity,** **e** **quity &** **i** **nclusion statement**
Chevron values inclusivity and promotes a workplace that seeks to welcome contributions from all people. We encourage people of all abilities, genders, cultures, and backgrounds to apply.Chevron is committed to building a safe and respectful workplace where everyone is valued for their contribution to our energy future. Chevron participates in E-Verify in certain locations as required by law.
**Ho** **w to apply**
To be a part of our success, click **APPLY ** to submit your application. Applications close at **11:59pm** **IST** **on** **31** **Dec** **2025** **.** Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
**P** **rivacy and** **t** **erms and** **c** **onditions**
We respect the privacy of candidates for employment. This Privacy Notice ( sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements ( , select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
Terms of Use ( refers to the Chevron Engineering and Innovation Excellence Center, which operates under Chevron Global Technology and Services Private Limited, an affiliate of Chevron Corporation. References to ENGINE in this document are for convenience only and do not denote a separate legal entity.
This job advertisement is intended to provide a general overview of the role and workplace environment. Role details and outcomes may vary based on business needs and individual performance.
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
This advertiser has chosen not to accept applicants from your region.
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6
Helpdesk Support Specialist
160001 Chandigarh, Chandigarh
₹40000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and technically proficient Helpdesk Support Specialist to provide exceptional technical assistance to their user base. This is a fully remote position, requiring excellent communication skills and the ability to troubleshoot effectively from a distance. The ideal candidate will have a strong understanding of computer hardware, software, and network troubleshooting, with a commitment to delivering outstanding customer service. You will be the first point of contact for technical issues, resolving them efficiently and escalating when necessary.
Responsibilities:
Responsibilities:
- Provide first-level technical support to end-users via phone, email, and remote access tools.
- Diagnose and resolve hardware, software, and network issues in a timely and efficient manner.
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
- Assist users with account setups, password resets, and access permissions.
- Document all support requests, resolutions, and technical procedures in the helpdesk ticketing system.
- Escalate complex issues to appropriate senior technical staff or third-party vendors when necessary.
- Proactively monitor system performance and identify potential issues before they impact users.
- Create and update knowledge base articles and user guides to empower users.
- Provide guidance and training to users on basic IT functions and best practices.
- Stay up-to-date with the latest technology trends and support procedures.
- Ensure adherence to company IT policies and security protocols.
- Contribute to improving the overall IT support experience for all users.
- Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Minimum of 2 years of experience in a helpdesk or technical support role.
- Strong knowledge of operating systems (Windows, macOS), common software applications (e.g., Microsoft Office Suite), and hardware components.
- Familiarity with network protocols (TCP/IP, DNS, DHCP) and troubleshooting tools.
- Excellent troubleshooting and problem-solving skills.
- Superb customer service and communication skills, with the ability to explain technical concepts to non-technical users.
- Experience with helpdesk ticketing systems (e.g., Zendesk, ServiceNow) is required.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.
- Reliable internet connection and a dedicated workspace are essential.
This advertiser has chosen not to accept applicants from your region.
7
IT System Support Analyst - IT Ops
Bangalore, Karnataka
Chevron Corporation
Posted 2 days ago
Job Viewed
Job Description
Total Number of Openings
10
The Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru India brings together the resources and expertise of the Chevron global network with talent in India to enhance agility and technological innovation to optimize solutions for the world's current and future energy challenges. As one of the leading energy providers worldwide, Chevron is involved in the production of crude oil and natural gas, manufacturing of transportation fuels, lubricants, petrochemicals, and additives, and the development of enabling technologies.
Chevron's vision is to be the global energy company most admired for its people, partnerships, and performance. With a clear purpose to develop affordable, reliable, ever-cleaner energy that enables human progress, we believe human ingenuity has the power to solve any challenge and overcome any obstacle. Meeting the world's growing energy needs requires the pursuit of innovations and advancements that deliver a better future for all.
**About the position:**
The IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches.
Chevron ENGINE supports global operations, and work hours are aligned to business needs. Standard working hours are 8:00 AM to 5:00 PM or 1:30 PM to 10:30 PM, Monday to Friday. These may evolve based on operational or business requirements.
**Key responsibilities:**
- Provide technical support and troubleshooting for internally developed software applications and vendor software packages.
- Monitor system performance and ensure the availability and reliability of software applications.
- Collaborate with development teams to resolve software issues and implement updates or patches.
- Manage software installations, configurations, and upgrades.
- Document support processes, procedures, and troubleshooting steps.
- Assist in the evaluation and selection of new software solutions to meet business needs.
- Conduct training sessions for end-users to ensure effective use of software applications.
- Maintain strong relationships with software vendors to ensure timely support and updates.
- Participate in the development and implementation of IT policies and procedures.
- Stay current with industry trends and emerging technologies to provide innovative support solutions.
**A** **bout you**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated, talented individuals with a keen interest in the energy industry are encouraged.
To be considered for this role, applicants should have:
- Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).
* 2-5 years of experience
- At least 2 years of proven experience as an IT System Support Analyst or similar role.
- Skilled in supporting internally developed software
- Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
- Skilled in troubleshooting and resolving software issues.
- Skilled in database management and query languages (e.g., SQL).
- Experience implementing cybersecurity best practices in application support.
- Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
- Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
- Excellent business analysis, problem-solving, and analytical skills, and attention to detail.
- Excellent communication and interpersonal skills, as well as being customer service-oriented
Preferred Qualifications:
- Experience with ITIL or other IT service management frameworks.
- Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation.
- Knowledge of cloud platforms (e.g., Microsoft Azure, AWS).
- Familiarity with low code platforms (e.g., Power Platform)
**W** **hat we can offer you**
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way ( .
Have the opportunity to take part in world-leading energy projects, advance your professional development and expand your career within an inclusive and collaborative workplace.
+ Join a workplace where innovation, collaboration and safety are at the core of how we work.
+ Work in thoughtfully designed environments that support focus, well-being, and innovationenhanced by digital tools that enable seamless collaboration.
+ Grow through structured learning, mentorship, and opportunities to contribute to impactful projects that align with Chevron's values and business priorities.
+ Access comprehensive benefits ( that support your health, well-being, and work-life balance.
+ Engage with emerging technologies and digital solutions that are shaping the future of energy and enterprise.
**D** **iversity,** **e** **quity &** **i** **nclusion statement**
Chevron values inclusivity and promotes a workplace that seeks to welcome contributions from all people. We encourage people of all abilities, genders, cultures, and backgrounds to apply.Chevron is committed to building a safe and respectful workplace where everyone is valued for their contribution to our energy future. Chevron participates in E-Verify in certain locations as required by law.
**Ho** **w to apply**
To be a part of our success, click **APPLY ** to submit your application. Applications close at **11:59pm** **IST** **on** **31** **Dec** **2025** **.** Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
**P** **rivacy and** **t** **erms and** **c** **onditions**
We respect the privacy of candidates for employment. This Privacy Notice ( sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements ( , select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
Terms of Use ( refers to the Chevron Engineering and Innovation Excellence Center, which operates under Chevron Global Technology and Services Private Limited, an affiliate of Chevron Corporation. References to ENGINE in this document are for convenience only and do not denote a separate legal entity.
This job advertisement is intended to provide a general overview of the role and workplace environment. Role details and outcomes may vary based on business needs and individual performance.
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
10
The Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru India brings together the resources and expertise of the Chevron global network with talent in India to enhance agility and technological innovation to optimize solutions for the world's current and future energy challenges. As one of the leading energy providers worldwide, Chevron is involved in the production of crude oil and natural gas, manufacturing of transportation fuels, lubricants, petrochemicals, and additives, and the development of enabling technologies.
Chevron's vision is to be the global energy company most admired for its people, partnerships, and performance. With a clear purpose to develop affordable, reliable, ever-cleaner energy that enables human progress, we believe human ingenuity has the power to solve any challenge and overcome any obstacle. Meeting the world's growing energy needs requires the pursuit of innovations and advancements that deliver a better future for all.
**About the position:**
The IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches.
Chevron ENGINE supports global operations, and work hours are aligned to business needs. Standard working hours are 8:00 AM to 5:00 PM or 1:30 PM to 10:30 PM, Monday to Friday. These may evolve based on operational or business requirements.
**Key responsibilities:**
- Provide technical support and troubleshooting for internally developed software applications and vendor software packages.
- Monitor system performance and ensure the availability and reliability of software applications.
- Collaborate with development teams to resolve software issues and implement updates or patches.
- Manage software installations, configurations, and upgrades.
- Document support processes, procedures, and troubleshooting steps.
- Assist in the evaluation and selection of new software solutions to meet business needs.
- Conduct training sessions for end-users to ensure effective use of software applications.
- Maintain strong relationships with software vendors to ensure timely support and updates.
- Participate in the development and implementation of IT policies and procedures.
- Stay current with industry trends and emerging technologies to provide innovative support solutions.
**A** **bout you**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated, talented individuals with a keen interest in the energy industry are encouraged.
To be considered for this role, applicants should have:
- Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).
* 2-5 years of experience
- At least 2 years of proven experience as an IT System Support Analyst or similar role.
- Skilled in supporting internally developed software
- Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
- Skilled in troubleshooting and resolving software issues.
- Skilled in database management and query languages (e.g., SQL).
- Experience implementing cybersecurity best practices in application support.
- Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
- Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
- Excellent business analysis, problem-solving, and analytical skills, and attention to detail.
- Excellent communication and interpersonal skills, as well as being customer service-oriented
Preferred Qualifications:
- Experience with ITIL or other IT service management frameworks.
- Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation.
- Knowledge of cloud platforms (e.g., Microsoft Azure, AWS).
- Familiarity with low code platforms (e.g., Power Platform)
**W** **hat we can offer you**
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way ( .
Have the opportunity to take part in world-leading energy projects, advance your professional development and expand your career within an inclusive and collaborative workplace.
+ Join a workplace where innovation, collaboration and safety are at the core of how we work.
+ Work in thoughtfully designed environments that support focus, well-being, and innovationenhanced by digital tools that enable seamless collaboration.
+ Grow through structured learning, mentorship, and opportunities to contribute to impactful projects that align with Chevron's values and business priorities.
+ Access comprehensive benefits ( that support your health, well-being, and work-life balance.
+ Engage with emerging technologies and digital solutions that are shaping the future of energy and enterprise.
**D** **iversity,** **e** **quity &** **i** **nclusion statement**
Chevron values inclusivity and promotes a workplace that seeks to welcome contributions from all people. We encourage people of all abilities, genders, cultures, and backgrounds to apply.Chevron is committed to building a safe and respectful workplace where everyone is valued for their contribution to our energy future. Chevron participates in E-Verify in certain locations as required by law.
**Ho** **w to apply**
To be a part of our success, click **APPLY ** to submit your application. Applications close at **11:59pm** **IST** **on** **31** **Dec** **2025** **.** Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
**P** **rivacy and** **t** **erms and** **c** **onditions**
We respect the privacy of candidates for employment. This Privacy Notice ( sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements ( , select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
Terms of Use ( refers to the Chevron Engineering and Innovation Excellence Center, which operates under Chevron Global Technology and Services Private Limited, an affiliate of Chevron Corporation. References to ENGINE in this document are for convenience only and do not denote a separate legal entity.
This job advertisement is intended to provide a general overview of the role and workplace environment. Role details and outcomes may vary based on business needs and individual performance.
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
This advertiser has chosen not to accept applicants from your region.
8
SME - Mainframe IMS DB2 system support
Bangalore, Karnataka
Kyndryl
Posted 2 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Systems Programmer at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world. Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software. You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise.
Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve.
In this role, you'll provide the underlying Mainframe operating system platform programming and DBDC subsystem programming support that forms the backbone of our applications. You'll guide functional objectives on technologies and make use of your expert knowledge to drive solutions to complex problems.
As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams. You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects.
Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in. If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you!
Key Responsibilities:
+ To lead DB2 z/OS projects and initiatives, working together with experienced DB2 z/OS and IMS DBAs.
+ To work closely with IMS and DB2 z/OS System Programmers on IMS and DB2 z/OS systems and tools upgrades.
+ To provide DBA support to a list of critical applications that use DB2 z/OS and IMS databases/transactions.
+ The individual will need to work with vendor personnel to achieve timely solutions of database problems.
+ System programming knowledge of multiple DBMS's is a bonus.
+ The individual will need to participate in on-call responsibilities.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ 8+ years of professional experience in IMS and DB2 database administration.
+ BMC COPE and IBM tools for IMS and DB2.
+ Hands-on experience with IMS/DB2 performance monitoring and automation.
+ Establishing policies and procedures pertaining to database management, DR, maintenance and utilization
+ Strong knowledge of IMS/DB2 utilities, backup/recovery processes, and database tuning techniques.
+ Expertise in IMS Full Function, HALDB, Fast Path, DB2 for z/OS, and various IMS/DB2 utilities.
Preferred Skills and Experience
+ Bachelor's degree in computer science or a related field.
+ Manage IMS database structures (VSAM, OSAM, HALDB, Fast Path, GSAM), DB2 storage, locking, and referential integrity.
+ Disaster recovery planning, log archive management, DBRC utilities, and forward recovery.
+ Experience with Tools: IBM DB2 V12+, IMS V15, IBM InfoSphere Data Replication (CDC), Query Monitor, SQL Performance Analyzer.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Systems Programmer at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world. Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software. You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise.
Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve.
In this role, you'll provide the underlying Mainframe operating system platform programming and DBDC subsystem programming support that forms the backbone of our applications. You'll guide functional objectives on technologies and make use of your expert knowledge to drive solutions to complex problems.
As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams. You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects.
Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in. If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you!
Key Responsibilities:
+ To lead DB2 z/OS projects and initiatives, working together with experienced DB2 z/OS and IMS DBAs.
+ To work closely with IMS and DB2 z/OS System Programmers on IMS and DB2 z/OS systems and tools upgrades.
+ To provide DBA support to a list of critical applications that use DB2 z/OS and IMS databases/transactions.
+ The individual will need to work with vendor personnel to achieve timely solutions of database problems.
+ System programming knowledge of multiple DBMS's is a bonus.
+ The individual will need to participate in on-call responsibilities.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ 8+ years of professional experience in IMS and DB2 database administration.
+ BMC COPE and IBM tools for IMS and DB2.
+ Hands-on experience with IMS/DB2 performance monitoring and automation.
+ Establishing policies and procedures pertaining to database management, DR, maintenance and utilization
+ Strong knowledge of IMS/DB2 utilities, backup/recovery processes, and database tuning techniques.
+ Expertise in IMS Full Function, HALDB, Fast Path, DB2 for z/OS, and various IMS/DB2 utilities.
Preferred Skills and Experience
+ Bachelor's degree in computer science or a related field.
+ Manage IMS database structures (VSAM, OSAM, HALDB, Fast Path, GSAM), DB2 storage, locking, and referential integrity.
+ Disaster recovery planning, log archive management, DBRC utilities, and forward recovery.
+ Experience with Tools: IBM DB2 V12+, IMS V15, IBM InfoSphere Data Replication (CDC), Query Monitor, SQL Performance Analyzer.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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