6 Library Services jobs in India

Our client is seeking a dedicated and empathetic Remote Clinical Research Coordinator to join their Community and Social Care division, focusing on patient support services. This fully remote role allows you to make a significant difference in patients' lives from the comfort of your home. You will be responsible for coordinating patient care and support within clinical trial settings, ensuring adherence to protocols, and facilitating communication between patients, clinical sites, and research teams. The ideal candidate will have a strong background in clinical research coordination, excellent organizational skills, and a compassionate approach to patient care. You will play a vital role in ensuring the smooth running of trials and providing essential support to participants.

Key Responsibilities:

• Coordinate patient participation in clinical trials, ensuring all study procedures are followed.
• Schedule patient appointments and manage study-related documentation.
• Educate patients and their families about study protocols, procedures, and expectations.
• Monitor patients for adverse events and report them to the appropriate personnel.
• Facilitate communication between patients, investigators, and sponsors.
• Collect and manage clinical data accurately and efficiently.
• Ensure compliance with Good Clinical Practice (GCP) guidelines and regulatory requirements.
• Assist with study site visits and audits.
• Provide ongoing support and guidance to trial participants.
• Troubleshoot and resolve issues related to patient participation and data collection.
• Maintain accurate and up-to-date patient records and study files.
• Contribute to the improvement of clinical trial processes and patient experience.

Qualifications:

• Bachelor's degree in Nursing, Pharmacy, Life Sciences, or a related healthcare field.
• Minimum of 3 years of experience as a Clinical Research Coordinator or in a similar role.
• Strong understanding of clinical trial processes and Good Clinical Practice (GCP).
• Excellent organizational, time management, and multitasking skills.
• Proficiency in using Electronic Data Capture (EDC) systems and clinical trial management software.
• Exceptional communication and interpersonal skills, with a focus on patient empathy.
• Ability to work independently and manage workload effectively in a remote setting.
• Detail-oriented with a high level of accuracy in data management.
• Familiarity with various therapeutic areas is a plus.
• Ability to maintain confidentiality and handle sensitive information.

Join our client and contribute to providing exceptional support to patients navigating clinical trials.

Our client is a leading non-profit organization dedicated to improving community health outcomes and providing vital support services. We are seeking an experienced and compassionate Senior Clinical Research Coordinator to join their remote team, focusing on patient support programs in Kanpur, Uttar Pradesh, IN . This role is instrumental in coordinating research activities, managing participant engagement, and ensuring the smooth operation of studies aimed at enhancing community health and well-being. The ideal candidate will have a strong background in clinical research coordination, patient advocacy, and program management, with a deep commitment to serving underserved communities. You will be responsible for overseeing patient recruitment, data collection, adherence monitoring, and maintaining ethical research standards. This is a rewarding opportunity to make a tangible difference in people's lives from a remote setting.

Key Responsibilities:

• Coordinate and manage all aspects of clinical research studies related to patient support programs.
• Recruit, screen, and enroll eligible participants, ensuring informed consent procedures are meticulously followed.
• Schedule and conduct participant visits, collect and manage study data accurately and efficiently.
• Monitor participant adherence to study protocols and provide ongoing support and education.
• Liaise with healthcare providers, investigators, and study sponsors to ensure seamless study operations.
• Maintain accurate and organized study documentation, including case report forms (CRFs) and source documents.
• Ensure compliance with all relevant ethical guidelines, regulatory requirements (e.g., ICH-GCP), and institutional policies.
• Assist in the development of study protocols, informed consent forms, and other research-related documents.
• Track study progress, identify potential issues, and implement corrective actions as needed.
• Communicate effectively with participants, providing them with clear information and support throughout their study involvement.
• Contribute to data analysis and the preparation of study reports and publications.
• Mentor and provide guidance to junior research staff or volunteers involved in patient support initiatives.
• Act as a key point of contact for participants and stakeholders related to ongoing research projects.

Qualifications:

• Bachelor's degree in Nursing, Public Health, Life Sciences, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in clinical research coordination, preferably with a focus on patient support or community health programs.
• In-depth knowledge of Good Clinical Practice (GCP) guidelines and regulatory requirements.
• Experience with electronic data capture (EDC) systems and clinical trial management software.
• Strong understanding of patient recruitment strategies and participant engagement techniques.
• Excellent organizational, time management, and problem-solving skills.
• Exceptional interpersonal and communication skills, with a compassionate and patient-centered approach.
• Ability to work independently and manage multiple priorities in a remote environment.
• Proficiency in Microsoft Office Suite and data management tools.
• Certification as a Clinical Research Professional (e.g., CCRP, CCRA) is a strong asset.
• Experience working with vulnerable populations is highly desirable.

This is a fully remote position. While the role supports programs in the Kanpur, Uttar Pradesh, IN region, the coordinator will work entirely from home, requiring strong self-discipline and communication skills.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Information Security Services Architect is a highly skilled subject matter expert, responsible for guiding and overseeing the ongoing security assurance, architecture design, security controls, incident response, security awareness and ISMS programs.
This role provides assistance to business stakeholders and oversees the security capability within the assigned business area.
**Key responsibilities:**
+ Provides technical consulting services in multi-platform IT environments and performs analytical assignments as required by project management, particularly in complex areas of difficulty or critical need.
+ Identifies and investigates opportunities to use emerging technologies in providing cost effective and flexible solutions and maintaining current knowledge of the organization's business plans, existing infrastructure and emerging technologies.
+ Identifies areas for improvement by reviewing new and existing information technology projects for compliance to IT architecture.
+ Works with users and other architects to define the requirements of an application and specifying an optimum design for subsequent development.
+ Provides subject matter expertise on security initiatives across the company.
+ Liaises with and provides SME advice on information security matters such as BAU security activities, emerging security risks and relevant security controls, across the BU functions in addition to senior management, department heads and managers.
+ Works with senior leaders/managers to champion the priority of security initiatives.
+ Delivers a "center of excellence" for information security, offering internal consultancy, advice and pragmatic assistance on information security risk and control matters throughout the organization and promoting the advantages of managing information security risks more efficiently and effectively
+ Guides the development of a layered defense strategy to protect our assets.
+ Oversees the design and build of an advanced security operations function.
+ Functions as an internal consulting resource on information security issues and incidents.
+ Provides security architecture and risk guidance for projects and products, including the evaluation and recommendation of technical controls and solutions.
+ Mitigates enterprise vulnerabilities and reduce attack surface vectors identified through security reviews and controls implementation/
+ Execute risk assessments, security architecture design reviews, and project security reviews, ensuring key applications and products are assessed for risk.
+ Helps ensure compliance with applicable data security laws, regulations, and customer requirements.
+ Documents and maps the architecture of current security infrastructure
+ Leads and guides information security risk assessments and controls selection activities.
+ Leads and/or or commissions information security controls, for both the build and run function.
+ Oversees the design and operations of related security controls and improvement activities to ensure compliance both with internal security policies and applicable laws and regulations.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Extended technical capability across a broad range of security products / solutions.
+ Ability to map business needs to technology solutions.
+ Extended understanding of information technology and Information Security.
+ Extended working knowledge of infrastructure design, including network, storage and compute layers.
+ Motivation and drive to succeed.
+ Interpersonal skills and the ability to develop strong customer (internal / external) relationships.
+ Extended industry and market awareness.
+ Ability to negotiate / influence.
+ Comfortable with presenting and communicating solutions at a business and technical level.
+ Strong professional documentation skills.
+ A team player willing to develop and share IP.
+ A strong client service orientation.
+ Must demonstrate ability to learn new technologies and apply them in the secure design of new initiatives.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Security or related.
+ Industry relevant certifications such as CISSP, CISM, CEH, SANS/GIAC certifications or CompTIA Security+ desirable.
**Required experience:**
+ Extended technical experience in a similar role within a large scale (preferably multinational) technology services environment.
+ Extended experience with security architecture/consulting, gap analysis and risk assessments.
+ Extended experience with business continuity planning, auditing, and risk management, as well as contract and vendor negotiation.
+ Extended experience with security architecture design principles.
+ Extended experience with industry compliance and standards such as ISO 27000, PCI, NIST, HIPAA or others.
+ Solid experience with security tools and techniques that cover SANS Top 25, OWASP or others.
+ Solid project management experience.
+ Extended experience working in a multi-team environment across multiple geographies and time zones.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
Let's do this. Let's change the world.
**Roles & Responsibilities:**
+ Act as the Regional Service Delivery Lead for Deskside Support Services, representing DSS across regional IS and business teams.
+ Lead and manage the MSP to ensure effective delivery, performance, and continuous improvement of deskside services.
+ Partner with global DSS service owners and regional IS leads to align regional service models with global strategy.
+ Monitor and govern SLAs, KPIs, and operational metrics, ensuring service excellence and proactive remediation of issues.
+ Supervise hardware asset management and device lifecycle processes, including procurement, deployment, and retirement.
+ Leverage platforms like ServiceNow to maintain accurate inventory, asset tracking, and compliance reporting.
+ Drive year-over-year cost optimization, innovation, and continuous service improvement through benchmarking and collaboration.
+ Create and maintain documentation including Visio diagrams, process flows, technical guidelines, and operational runbooks.
+ Participate in and support global governance and regional leadership forums to influence strategic decisions and share standard processes.
+ Act as the primary regional critical issue point and advisor for deskside support enhancements, issue resolution, and service evolution.
+ Collaborate with global teams to evaluate and pilot emerging technologies that enhance end user services.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years
**Must-Have Skills:**
+ **Vendor Management Expertise:** Demonstrable ability to manage Managed Services Providers (MSPs) in a global, distributed service delivery model, ensuring service excellence and accountability.
+ **Service Delivery & ITIL Framework:** Solid experience with IT service management frameworks (e.g., ITIL), including managing SLAs, KPIs, and operational metrics for deskside or end user support services.
+ **Hardware Asset Lifecycle Management:** In-depth knowledge of hardware lifecycle processes-from procurement through retirement-and asset tracking using platforms like ServiceNow.
+ **ServiceNow Proficiency:** Practical experience with ServiceNow, particularly in asset/configuration management and reporting capabilities to enable service governance and compliance.
**Professional Certifications:**
+ ITIL v3/4 Foundation Certification (preferred)
+ SAFe Product Owner/Product Manager (preferred)
+ ServiceNow Fundamentals (nice to have)
+ Project or Portfolio Management Certifications (e.g., PMP, PPM) (nice to have)
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

**Please note: This is an individual contributor role.**
This lead technical role manages the efficient delivery and support of IT services at Coca-Cola manufacturing facilities in multiple locations and time zones regionally. Responsible for leading the Client Services team, supporting technology and end-users in multiple locations within a region. Partners with business leadership, provides counsel on Information Technology related issues and initiatives. Partners with fellow IT teams in pursuit of implementing standard IT solutions. Ensures compliance with cybersecurity requirements and all other established operating and emerging technology standards, practices, and procedures
**Key Responsibilities** **:**
+ Lead Client Services team to ensure IT excellence and operational efficiency in multiple locations within a region or OU
+ Develop and maintain standards, guidelines, and operational procedures for the team
+ Collaborate with Regional Delivery Centers to provide IT solutions to manufacturing requirements within a region or OU
+ Serve as an escalation point for IT-related issues within a region or OU
+ Provide leadership and IT support for multiple locations and projects
+ Ensure adherence to lifecycle management plans, asset management standards, and policies
+ Contribute to shareholder value by eliminating waste and improving operational efficiency
+ Manage and report on vendor relationships and service provider performance, ensuring compliance with SLAs and agreements
+ Develop reporting processes and analyze insights on IT issues, MS Dynamics queues, SLAs, and trends impacting the business and manufacturing IT
+ Manage OPEX & CAPEX budgets
+ Oversee the management of local IT contracts for multiple locations
+ Manage IT license optimization, compliance, and renewal for multiple locations
+ Promote cultural and ethical values by modeling and coaching for employee commitment and engagement
+ Develop and adapt skill set as business and technology evolve
+ Serve as technical resource for IT/OT initiatives
+ Support IT infrastructure for DR and BCP initiatives
+ Partner with business and leadership in region; identify opportunities for process improvement in line with IT and security standards
+ Collaborate with other Client Services Managers to define and implement shared goals and Manufacturing IT standards
+ Liaise with Infrastructure Support Leads to maintain a secure, efficient server infrastructure within your regional or organizational unit
+ Comply with Information Risk management procedures including IT audit requirements, Disaster Recovery Procedure and IT Business Continuity Plan, Information Protection Policy, AUP communication, etc.
+ Complying with procurement policy requirements and chart of authority approvals.
**Basic Requirements**
+ **Full English proficiency is a must!**
+ Bachelor's degree or equivalent experience
+ Extensive (5+ years') experience working in Information Technology. 
+ Bottler or manufacturing experience strongly preferred
**Functional Skills** **:**
+ Experience in developing and executing IT solutions to complex business problems
+ Experience in leading a team, motivating others, and driving results in a cross-functional environment
+ Demonstrated competency in the following areas:
+ PC & Deskside Support - Microsoft and Apple OS, RDP, VDI
+ O365 and Microsoft Office Suite including email, Word, Excel, PowerPoint, and Teams
+ Output Management - MFP, secure print, label, and network printers
+ TCP/IP, LAN/WAN connectivity and Network Infrastructure
+ Manufacturing Application Knowledge
+ Project Deployment & Management
+ Vendor Management
+ Advanced analytical and problem-solving skills
+ Structured, organized, pragmatic, practical, and hands-on work style; independent decision-making ability
+ Excellent verbal and written communication skills, with the ability to adjust based on the audience, comfortable in communicating with individuals at all levels of the organization
+ Advanced diplomatic and negotiation skills
+ Action-oriented and results driven
**Leadership Behaviors** **:**
+ Be the Role Model
+ Make courageous choices, foster innovation, thrive in ambiguity
+ Set the Agenda
+ Envision the future, act as a change agent, apply an enterprise mindset
+ Help People Be Their Best Selves
+ Influence across the network, build inclusion, develop talent
Annual Incentive Reference Value Percentage:15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.