536 Loan Administration jobs in India

AVP - Credit Administration (Loan Documentation)

SMBC Group

Posted today

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Job Description

Responsibilities

  • Preparation and checking of sanction Letter and loan /security documents in line with approved terms
  • Checking of loan and security documents (Draft and Executed)
  • Tracking of pending documents and covenants
  • Documentation and Limit Control - Ensuring execution of documentation and setting up of limits as per approved credit terms & conditions.
  • Credit Risk Management- Provide support for overall credit risk management
  • Application of learning on day-to-day assignments for various products offering of the Bank.
  • Emphasis on timely delivery without compromising on credit quality and due diligence - Ensuring timely Deliverables.

  • Leveraging the potential of available Systems for monitoring- Proficiency in understanding the deliverables available at Core Banking System。
  • Contribution to arriving at error free environment - Adherence to conduct business under defined set of principles, procedures, and processes.
  • Credit Limit- Controlling overall Credit Limit process as per credit approval.
  • Compliance with local and global compliance requirement - Sacrosanct understanding of local and HO requirement relating to compliance activity in delivering business & productivity goals.
  • Audit function (concurrent / RBI)- Performing the functions in line with the audit requirements without any slippages and deficiencies (minimizing the finding and addressing the same).
  •  Loan Documentation Control- Follow the loan documentation process as per Bank policy and RBI guidelines.
  • Credit Monitoring (compliance) & Due Date Monitoring including overdue :Ensuring credit compliance (conditions/covenants etc) as per credit approval. (Monitoring all credit items for due date control by making excel and day to day follow up).
  • Limit Loading -Loading limits in Core Banking solution as per sanctioned terms .
  • Making effective usage of APTD learning platform- Proactively register and complete the courses offered.
  • MIS for portfolio Management, RBI and other internal & external reporting -Provide strategic support for the purpose.
  • Monitoring after disbursement of limits- Monitoring Stock Statement (inventory & receivable statement) of borrowers availing working capital facilities on monthly basis Due Date monitoring of stock statement, insurance, loan documentation etc.
  • Outsourcing Vendors - Keeping record related to the vendor appointed.
  • Maintaining Collateral data in Core Banking Solution for all secured Borrowers
  • Monitoring of due End Use Certificate and Acknowledgment of Debt from all Borrowers and assisting Business Team in obtainment of same before due date.
  • Assisting Risk Control, Operations and other Internal teams by maintaining and sharing Database of all the limits uploaded, renewed & modified in Core Banking Solution
  • Basis approved Credit Terms, Loading of limits on various TREDS platforms viz. RXIL, M1 Xchange, Invoicemart etc.
  • Computation of Drawing Power (DP) and advising Limits in Core Banking Solution for DP backed Credit facilities basis Stock Statements submitted by the Borrowers
  • Preparation of exchange of information on quarterly basis 
  •  Knowledge, Skills, Experience & Qualifications

  • The proposed candidate should have sound knowledge of companies act and loan documentation .
  • Knowledge of Microsoft excel is must.
  • Should have good communication skills
  • Should have good drafting skills
  • Chartered Accountant/Company Secretary/ MBA. LLB Qualification would be significant plus.
  • JAIIB/CAIIB
  • Should have experience between 12-15 years and 8-10 years in checker role.
  • This advertiser has chosen not to accept applicants from your region.

    Banking Operations

    Gurugram, Uttar Pradesh Confidential

    Posted today

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    Job Description

    Position Title: Supervisor, Credit and AML/ATF Analysts

    Status: Full Time – Work from Office

    Hours: Monday – Friday, 9:00am - 8:00pm EST

    Rate of Pay: Competitive salary based on experience and qualifications

    Key Responsibilities:

    Team Management:

    • Supervise and lead a team of Credit Analysts and AML/ATF Analysts.
    • Provide guidance, training, and support to team members to ensure high performance and professional development.
    • Conduct regular team meetings to review performance, address issues, and communicate updates.

    Fraud and Credit Risk Review:

    • Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification.
    • Supervise real-time analysis of conversations with applicants to assess potential fraud risk.
    • Ensure documentation and approval requirements are based on analysis of credit policies.

    Credit Management:

    • Administer and control credit terms and limits.
    • Perform credit limit reviews, reinstatements, and account maintenance.
    • Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability.

    Customer Interaction:

    • Communicate directly with applicants, adhering to brand standards.
    • Liaise effectively with other areas impacting the Credit Department.
    • Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking.

    Compliance and Reporting:

    • Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk.
    • Ensure high levels of accuracy in report maintenance and tracking.

    Alert Review and Investigation:

    • Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP).
    • Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT).
    • Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines.

    Data Analysis and Reporting:

    • Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations.
    • Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately.

    Compliance and Risk Management:

    • Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies.
    • Collaborate with other departments to address and mitigate identified risks.

    Qualifications and Requirements:

    Educational Background:

    • Bachelor&aposs degree in Finance, Business Administration, or a related field preferred.

    Experience:

    • Minimum of 5 years of experience in credit and AML operations or related fields.
    • Previous supervisory experience in the financial sector is an asset.
    • Fluent in English; proficiency in French is an asset.

    Skills and Competencies:

    • Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner.
    • Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations.
    • Ability to communicate tactfully with various levels of business management in a professional manner.
    • Strong organizational and time management skills with the ability to prioritize and manage a heavy workload.
    • Demonstrated ability to implement change efforts.
    • Highly motivated with the ability to work independently in a fast-paced team environment.
    • Knowledge of PCs and strong keyboarding skills.
    • Proficiency in MS Word, Excel, and Outlook is an asset.
    • TSYS/ADM system knowledge is an asset.
    • Flexibility and willingness to work overtime as required.

    Additional Information:

    • This role requires rotational shifts, which may include evenings, weekends, and holidays.
    • The position offers opportunities for professional growth and development within the Credit Card Operations department.


    Skills Required
    Credit Management, Outlook, Data Analysis, Ms Word, Excel
    This advertiser has chosen not to accept applicants from your region.

    Banking Operations

    Ahmedabad, Gujarat scymes services pvt limited

    Posted today

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    Job Description

    **Key Responsibilities**:

    - Assist in daily back-office operations and administrative tasks
    - Handle documentation, scanning, and filing of customer KYC and account opening forms
    - Support branch operations team in customer onboarding and servicing
    - Coordinate with internal departments for smooth processing of requests
    - Ensure proper record keeping and database management
    - Track inward and outward documents, cheques, and account-related forms
    - Assist with updating and maintaining MIS reports
    - Help ensure compliance with internal policies and RBI guidelines
    - Provide support during audits by maintaining proper documentation
    - Respond to queries from internal stakeholders in a timely and accurate manner

    **Job Types**: Full-time, Fresher

    Pay: ₹13,000.00 - ₹17,000.00 per month

    Work Location: In person
    This advertiser has chosen not to accept applicants from your region.

    Banking Operations

    Mumbai, Maharashtra scymes services pvt limited

    Posted today

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    Job Description

    **Job Title**: Banking Operations Executive

    **Key Responsibilities**:

    - Process and verify financial transactions such as deposits, withdrawals, fund transfers, and payments.
    - Handle inward and outward clearing, NEFT/RTGS/IMPS, and other electronic banking processes.
    - Perform daily reconciliation of accounts and resolve discrepancies.
    - Ensure compliance with RBI and other regulatory guidelines.
    - Maintain and update customer records in the system.
    - Support internal and external audit processes.
    - Coordinate with front-office and customer service teams to resolve operational issues.
    - Monitor and report suspicious transactions as per KYC/AML norms.
    - Assist in process improvements and implementation of new systems or tools.

    **Key Skills and Competencies**:

    - Strong knowledge of core banking operations and financial products
    - Understanding of regulatory and compliance frameworks (KYC, AML, RBI guidelines)
    - Excellent analytical and problem-solving skills
    - Attention to detail and high level of accuracy
    - Proficiency in MS Office and core banking software
    - Good communication and interpersonal skills

    **Qualifications and Experience**:

    - Bachelor's degree in Commerce, Finance, or related field (MBA/CA preferred for senior roles)

    Pay: ₹13,000.00 - ₹16,000.00 per month

    **Benefits**:

    - Provident Fund

    Work Location: In person
    This advertiser has chosen not to accept applicants from your region.

    Officer, Specialist, Operations, Loan Operations-Administration, Corporate Banking, Technology an...

    Maharashtra, Maharashtra DBS Bank

    Posted today

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    Job Description

    Officer, Specialist, Operations, Loan Operations-Administration, Corporate Banking, Technology and Operations-(WD75990)

    Business Function

    Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

    Job Purpose

  • Manage Priority Sector Lending Operations responsible for specific loan products – Co lending, BC Lending, Direct Assignment deals.
  • Key Requirements

  • Processing of Loan transactions as per the agreed SLA
  • Ensure adherence to the regulatory / SOP guidelines.
  • Pass requisite reconciliation entries so as to keep the accounts clean
  • Manage the processing makers and ensure they are trained and abreast of the process changes.
  • Requirements

  • Ensure smooth day to day loan operations for Co lending, Direct assignment processes.
  • Improve operational Controls and ensure Compliance to all regulations pertaining to Loan and priority sector / securitization guidelines.
  • Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads)
  • Analyzing & Improvising various transactional reports & Customer Advices.
  • Assist in reviewing/developing Department Operating Instructions and ensure adherence of Policy and Procedures.
  • Key role in the UAT & the Project Team in the Successful Implementation of Loan processing System.
  • Support digital Strategy of the bank.
  • Partnering Business team in successful rollout of various PSL products
  • Effective Relationships with Senior Management, Internal & External Customers.
  • Ensuring the GLAO and other reconciliations are performed in timely manner
  • Required Experience

  • Candidate should have Minimum 6-8 years’ experience in Loan Operations.
  • Should have strong knowledge of various corporate and retail loan aspects wrt. Disbursement parameters, EMI calculation, loan servicing products.
  • Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to loan/securitization transactions.
  • Should possess good MS excel capabilities and have a proven track record in working with such projects.
  • Education / Preferred Qualifications

  • Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit.
  • Core Competencies

  • Process Management
  • Strategizing and Problem-solving skills
  • Interactive to communicate with different stakeholders.
  • Technical Competencies

  • Excellent hold of MS Excel capabilities
  • Good Computer Skills
  • Overview of systems used in Cash Operations
  • Primary Location

    :India-Maharashtra-Vikhroli

    Job

    :Operations

    Schedule

    :Regular

    Employee Status

    :Full-time:

    Job Posting

    :Aug 6, 2025, 10:30:00 AM
    This advertiser has chosen not to accept applicants from your region.

    Analyst, Specialist, Operations, Loan Operations-Administration, Corporate Banking, Technology an...

    Maharashtra, Maharashtra DBS Bank

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Analyst, Specialist, Operations, Loan Operations-Administration, Corporate Banking, Technology and Operations-(WD75991)

    Business Function

    Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

    Job Purpose

  • Manage Priority Sector Lending Operations responsible for specific loan products – Co lending, BC Lending, Direct Assignment deals.
  • Key Requirements

  • Processing of Loan transactions as per the agreed SLA
  • Ensure adherence to the regulatory / SOP guidelines.
  • Pass requisite reconciliation entries so as to keep the accounts clean
  • Manage the processing makers and ensure they are trained and abreast of the process changes.
  • Requirements

  • Ensure smooth day to day loan operations for Co lending, Direct assignment processes.
  • Improve operational Controls and ensure Compliance to all regulations pertaining to Loan and priority sector / securitization guidelines.
  • Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads)
  • Analyzing & Improvising various transactional reports & Customer Advices.
  • Assist in reviewing/developing Department Operating Instructions and ensure adherence of Policy and Procedures.
  • Key role in the UAT & the Project Team in the Successful Implementation of Loan processing System.
  • Support digital Strategy of the bank.
  • Vendor Management and control.
  • Partnering Business team in successful rollout of various PSL products
  • Project Management.
  • Management Reporting
  • Effective Relationships with Senior Management, Internal & External Customers.
  • Ensuring the GLAO and other reconciliations are performed in timely manner
  • Required Experience

  • Candidate should have Minimum 12-13 Years’ experience in Loan Operations and customer onboarding / KYC.
  • Should have strong knowledge of various corporate and retail loan aspects wrt. Disbursement parameters, EMI calculation, loan servicing products.
  • Should have strong analytical & interpersonal skills
  • Excellent Client / Customer management skills, business orientation.
  • Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to loan/securitization transactions.
  • Should possess good MS excel capabilities and have a proven track record in working with such projects.
  • Education / Preferred Qualifications

  • Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit.
  • Core Competencies

  • Process Management
  • Strategizing and Problem-solving skills
  • Interactive to communicate with different stakeholders.
  • Technical Competencies

  • Excellent hold of MS Excel capabilities
  • Good Computer Skills
  • Overview of systems used in Cash Operations
  • -en

    Primary Location

    :India-Maharashtra-Vikhroli

    Job

    :Operations

    Schedule

    :Regular

    Employee Status

    :Full-time:

    Job Posting

    :Jul 31, 2025, 2:30:00 AM
    This advertiser has chosen not to accept applicants from your region.

    Banking Operations Associate

    Gurgaon, Haryana NTT America, Inc.

    Posted 3 days ago

    Job Viewed

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    Job Description

    Position Overview:
    As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment.
    Position Details:
    - Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst
    - Status: Full Time
    - Hours: Rotational Shifts
    - Department: Credit Card Operations
    - Rate of Pay: Competitive salary based on experience and qualifications
    Key Responsibilities:
    - Alert Review and Investigation:
    o Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP).
    o Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT).
    o Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines.
    - Data Analysis and Reporting:
    o Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations.
    o Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately.
    - Compliance and Risk Management:
    o Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies.
    o Collaborate with other departments to address and mitigate identified risks.
    Qualifications and Requirements:
    - Educational Background:
    o Bachelor's degree in Finance, Business Administration, or a related field preferred.
    - Experience:
    o 2-3 years of experience in AML operations or related fields.
    o 1-2 years of customer service experience is an asset.
    - Skills and Competencies:
    o Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA).
    o Demonstrated analytical and problem-solving skills.
    o Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint).
    o Strong keyboarding skills and working knowledge of PCs.
    o Ability to work efficiently within time constraints and manage multiple tasks simultaneously.
    o High level of accuracy and attention to detail.
    Additional Information:
    - This role requires rotational shifts, which may include evenings, weekends, and holidays.
    - The position offers opportunities for professional growth and development within the Credit Card Operations department.
    This advertiser has chosen not to accept applicants from your region.
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    Banking Operations Associate

    Gurgaon, Haryana NTT America, Inc.

    Posted 3 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Position Overview:
    As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment.
    Position Details:
    - Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst
    - Status: Full Time
    - Hours: Rotational Shifts
    - Department: Credit Card Operations
    - Rate of Pay: Competitive salary based on experience and qualifications
    Key Responsibilities:
    - Alert Review and Investigation:
    o Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP).
    o Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT).
    o Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines.
    - Data Analysis and Reporting:
    o Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations.
    o Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately.
    - Compliance and Risk Management:
    o Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies.
    o Collaborate with other departments to address and mitigate identified risks.
    Qualifications and Requirements:
    - Educational Background:
    o Bachelor's degree in Finance, Business Administration, or a related field preferred.
    - Experience:
    o 2-3 years of experience in AML operations or related fields.
    o 1-2 years of customer service experience is an asset.
    - Skills and Competencies:
    o Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA).
    o Demonstrated analytical and problem-solving skills.
    o Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint).
    o Strong keyboarding skills and working knowledge of PCs.
    o Ability to work efficiently within time constraints and manage multiple tasks simultaneously.
    o High level of accuracy and attention to detail.
    Additional Information:
    - This role requires rotational shifts, which may include evenings, weekends, and holidays.
    - The position offers opportunities for professional growth and development within the Credit Card Operations department.
    This advertiser has chosen not to accept applicants from your region.

    Banking Operations Associate

    Gurgaon, Haryana NTT America, Inc.

    Posted 3 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    "Position Overview:
    As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer's creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations.
    Position Details:
    - Position: Credit Analyst
    - Status: Full Time - Work from Office
    - Hours: Monday - Friday, 9:00am - 8:00pm IST
    - Department: President's Choice Financial
    - Rate of Pay: Competitive salary based on experience and qualifications
    Key Responsibilities:
    - Fraud and Credit Risk Review:
    o Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification.
    o Analyze conversations with applicants in real-time to assess potential fraud risk.
    o Document and approve requirements based on analysis of credit policies.
    - Credit Management:
    o Administer and control credit terms and limits.
    o Perform credit limit reviews, reinstatements, and account maintenance.
    o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability.
    - Customer Interaction:
    o Communicate directly with applicants, adhering to brand standards.
    o Liaise effectively with other areas impacting the Credit Department.
    o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking.
    - Compliance and Reporting:
    o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk.
    o Ensure high levels of accuracy in report maintenance and tracking.
    Qualifications and Requirements:
    - Educational Background:
    o Bachelor's degree in Finance, Business Administration, or a related field preferred.
    - Experience:
    o Previous experience reviewing and approving credit is an asset.
    o Minimum of 1-2 year of customer service experience.
    o Credit card experience required; credit and fraud experience is an asset.
    - Skills and Competencies:
    o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner.
    o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations.
    o Ability to communicate tactfully with various levels of business management in a professional manner.
    o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload.
    o Demonstrated ability to implement change efforts.
    o Highly motivated with the ability to work independently in a fast-paced team environment.
    o Knowledge of PCs and strong keyboarding skills.
    o Proficiency in MS Word, Excel, and Outlook is an asset.
    o TSYS/ADM system knowledge is an asset.
    o Flexibility and willingness to work overtime as required.
    Additional Information:
    - This role requires rotational shifts, which may include evenings, weekends, and holidays.
    - The position offers opportunities for professional growth and development within the Credit Card Operations department.
    "
    This advertiser has chosen not to accept applicants from your region.

    Banking Operations Associate

    Gurgaon, Haryana NTT America, Inc.

    Posted 3 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    "Position Overview:
    As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer's creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations.
    Position Details:
    - Position: Credit Analyst
    - Status: Full Time - Work from Office
    - Hours: Monday - Friday, 9:00am - 8:00pm IST
    - Department: President's Choice Financial
    - Rate of Pay: Competitive salary based on experience and qualifications
    Key Responsibilities:
    - Fraud and Credit Risk Review:
    o Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification.
    o Analyze conversations with applicants in real-time to assess potential fraud risk.
    o Document and approve requirements based on analysis of credit policies.
    - Credit Management:
    o Administer and control credit terms and limits.
    o Perform credit limit reviews, reinstatements, and account maintenance.
    o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability.
    - Customer Interaction:
    o Communicate directly with applicants, adhering to brand standards.
    o Liaise effectively with other areas impacting the Credit Department.
    o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking.
    - Compliance and Reporting:
    o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk.
    o Ensure high levels of accuracy in report maintenance and tracking.
    Qualifications and Requirements:
    - Educational Background:
    o Bachelor's degree in Finance, Business Administration, or a related field preferred.
    - Experience:
    o Previous experience reviewing and approving credit is an asset.
    o Minimum of 1-2 year of customer service experience.
    o Credit card experience required; credit and fraud experience is an asset.
    - Skills and Competencies:
    o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner.
    o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations.
    o Ability to communicate tactfully with various levels of business management in a professional manner.
    o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload.
    o Demonstrated ability to implement change efforts.
    o Highly motivated with the ability to work independently in a fast-paced team environment.
    o Knowledge of PCs and strong keyboarding skills.
    o Proficiency in MS Word, Excel, and Outlook is an asset.
    o TSYS/ADM system knowledge is an asset.
    o Flexibility and willingness to work overtime as required.
    Additional Information:
    - This role requires rotational shifts, which may include evenings, weekends, and holidays.
    - The position offers opportunities for professional growth and development within the Credit Card Operations department.
    "
    This advertiser has chosen not to accept applicants from your region.
     

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