6,147 Mall Manager jobs in India

Who We Are
 
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
 
Job Summary
 
Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community.
 
Core Responsibilities of the Job
 
Leadership and People Management

1. Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
2. Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
3. Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
4. Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities.  
5. Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
6. Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth. 
7. Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce the career and personal growth of your team.
8. Plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
9. Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action.

Guest Experience and Community

1. Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions.
2. Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
3. Address emergent issues, including guest escalations and emergency requests.
4. Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.
5. Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.

Working with Others

1. Establish supportive and productive relationships with all team members, focusing on personal and professional development.
2. Collaborate with in-store team members to ensure optimal guest experience that values guests’ time and support store operations.

Operations 

1. Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).
2. Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labour (including recruiting and training/development).
3. Plan floor coverage and make decisions to maintain efficiency and effectiveness of floor operations.
4. Understand and adhere to people safety policies and procedures to maintain a safe work environment.
5. Perform work in accordance with applicable policies, procedures, and laws or regulations.

Budget Responsibility: 

• Accountable for controllable budget; labor hours; annual sales plan target

People Management: 

• Leadership role directly responsible for all store employees (may delegate some aspects of management)  

What We Look For 
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences  
Integrity/Honesty: Behaves in an honest, fair, and ethical manner
Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work  
Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment
Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives
Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions
Resilience: Remains persistent; recovers quickly from setbacks 
Change Management Leadership: Leads others through all phases of change processes and uncertainty
Business Acumen: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)

 
Job Requirements
Eligibility

• Legally eligible to work in the jurisdiction of the store which you are assigned to, or willing to work abroad if necessary.

Availability

• Willing to work a flexible schedule .

Other Willingness Requirements

• Willing to work as part of a team and also complete work independently or alone
• Willing to move through a store for most of a shift to help guests and accomplish work

Experience

• 1 year people management experience

Job Assets (i.e., nice to have; not required)

• Education: High School or Secondary School diploma, equivalent or above
• Education: Bachelor’s degree or equivalent
• Experience: 2 years retail or sales specific management experience

 
Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.
 
Beyond The Paycheck (Benefits & Perks)
 
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. 
 
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Company Overview

Zeet HR Consultancy Services is a premier organization specializing in human resources and recruitment solutions in India. Our expertise lies in offering comprehensive HR services, recruitment consultancy, and manpower solutions tailored to meet diverse hiring needs. Based out of Bangalore, Zeet HR's dedicated team excels in providing a one-stop solution for all workforce requirements, distinguishing us as a trusted partner in the staffing and recruiting industry.

Job Overview

We are seeking a Sr Leasing Manager to join our team in Bangalore Urban. This is a full-time, mid-level position perfect for individuals with up to 6 years of experience in leasing management. The candidate will be expected to utilize their expertise in commercial real estate, lease negotiation, and market analysis.

Qualifications and Skills

• Proven experience as a leasing manager with a comprehensive understanding of commercial real estate dynamics.
• Proficiency in leasing manager functions (Mandatory skill), demonstrating a strong grasp of real estate management.
• Strong skills in commercial real estate software to effectively manage property listings and client interactions.
• Expertise in lease negotiation to secure favorable terms and maintain positive client relationships.
• Capability in property management, overseeing lease agreements, tenant relations, and property maintenance.
• Experience with financial analysis tools to assess potential properties and prepare financial models.
• Adept at market trend analysis to stay informed on the latest real estate developments and opportunities.
• Proficient in Microsoft Excel to handle large datasets, financial analysis, and reporting tasks.
• Knowledge of contract law to ensure all leasing activities comply with legal standards and regulations.

Roles and Responsibilities

• Manage all aspects of leasing functions including tenant occupancy, lease negotiation, and administration.
• Develop and implement leasing strategies to attract and retain tenants for the commercial spaces.
• Conduct regular market research to identify emerging market trends and adjust leasing strategies accordingly.
• Negotiate lease terms and conditions with tenants, ensuring mutual agreement and compliance with legal standards.
• Prepare and maintain financial models, lease analytics, and reports for senior management review.
• Build and maintain strong relationships with tenants, addressing concerns and ensuring high tenant satisfaction.
• Collaborate with property management teams to ensure seamless property operations and maintenance.
• Utilize commercial real estate software to track lease transactions and manage tenant databases effectively.

Company Overview

Zeet HR Consultancy Services is a premier organization specializing in human resources and recruitment solutions in India. Our expertise lies in offering comprehensive HR services, recruitment consultancy, and manpower solutions tailored to meet diverse hiring needs. Based out of Bangalore, Zeet HR's dedicated team excels in providing a one-stop solution for all workforce requirements, distinguishing us as a trusted partner in the staffing and recruiting industry.

Job Overview

We are seeking a Sr Leasing Manager to join our team in Bangalore Urban. This is a full-time, mid-level position perfect for individuals with up to 6 years of experience in leasing management. The candidate will be expected to utilize their expertise in commercial real estate, lease negotiation, and market analysis.

Qualifications and Skills

• Proven experience as a leasing manager with a comprehensive understanding of commercial real estate dynamics.
• Proficiency in leasing manager functions (Mandatory skill), demonstrating a strong grasp of real estate management.
• Strong skills in commercial real estate software to effectively manage property listings and client interactions.
• Expertise in lease negotiation to secure favorable terms and maintain positive client relationships.
• Capability in property management, overseeing lease agreements, tenant relations, and property maintenance.
• Experience with financial analysis tools to assess potential properties and prepare financial models.
• Adept at market trend analysis to stay informed on the latest real estate developments and opportunities.
• Proficient in Microsoft Excel to handle large datasets, financial analysis, and reporting tasks.
• Knowledge of contract law to ensure all leasing activities comply with legal standards and regulations.

Roles and Responsibilities

• Manage all aspects of leasing functions including tenant occupancy, lease negotiation, and administration.
• Develop and implement leasing strategies to attract and retain tenants for the commercial spaces.
• Conduct regular market research to identify emerging market trends and adjust leasing strategies accordingly.
• Negotiate lease terms and conditions with tenants, ensuring mutual agreement and compliance with legal standards.
• Prepare and maintain financial models, lease analytics, and reports for senior management review.
• Build and maintain strong relationships with tenants, addressing concerns and ensuring high tenant satisfaction.
• Collaborate with property management teams to ensure seamless property operations and maintenance.
• Utilize commercial real estate software to track lease transactions and manage tenant databases effectively.

Roles and Responsibilties-

Oversee daily store operations and ensure smooth functioning

Lead the team to meet sales targets and maximize profitability

Recruit, train, and manage store staff

Monitor stock levels and coordinate with suppliers

Maintain store cleanliness, safety, and full stock availability

Address customer concerns and ensure high service standards

Manage budgets, sales reports, and financial records

Implement merchandising and promotional activities

Ensure compliance with company policies and safety regulations

Conduct staff performance reviews and provide constructive feedback

Interested candidates can share their resume on

• Manage all aspects of daily store operations to ensure smooth functioning.
• Lead, train, and motivate store staff to achieve performance goals.
• Oversee inventory management, including stock levels, ordering, and merchandising.
• Ensure exceptional customer service standards are met and exceeded.
• Drive sales performance and achieve store revenue targets.
• Maintain visual merchandising standards and ensure an appealing store environment.
• Implement and enforce company policies, procedures, and safety regulations.
• Manage store budgets, control expenses, and optimize profitability.
• Handle customer inquiries, complaints, and feedback professionally.
• Conduct regular performance reviews and provide constructive feedback to staff.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in retail management, with a proven track record of success.
• Strong leadership, people management, and coaching skills.
• Excellent customer service and interpersonal skills.
• Proficiency in retail operations, inventory management, and sales techniques.
• Ability to analyze sales data and make informed business decisions.
• Experience with Point of Sale (POS) systems and retail software.
• Strong organizational and time management skills.
• Adaptability and ability to thrive in a fast-paced retail environment.
• Commitment to maintaining high standards of store presentation.