300 Manage Complex Systems jobs in Bangalore

Job Title: Operations Management Trainee

Location: HSR Layout, Bangalore

Type: Internship (Full-time, Management Trainee)

Duration: 3–4 months

Stipend: 15000/PM

Work Mode: On-site

Shift: Willingness to work in a 24/7 environment, including weekends/night shifts (with appropriate breaks)

About Talview

Talview is redefining how organizations conduct interviews and assessments with its GenAI-powered technology. Leveraging cutting-edge facial and voice recognition tools, we offer secure, seamless, and efficient solutions for remote hiring and exam proctoring. With over 10 million assessments conducted across 120 countries and trusted by over 220,000 experts, Talview is the world's #1 rated proctoring software provider.

About the Internship

We are seeking proactive and motivated Management Trainees to join our Proctoring Operations Team. This internship provides a unique opportunity to gain hands-on experience in managing operations, ensuring high-quality customer service, supporting daily team activities, and understanding the intricacies of a global, tech-enabled proctoring platform.

As an Operations Management Trainee, you'll shadow team leaders, help support key workflows, and gain exposure to team management, service metrics, and process improvement in a real-world business environment.

Key Responsibilities

Team Support & Coordination:

• Assist Team Leads in overseeing proctoring operations for multiple customers
• Help with shift planning, task delegation, and real-time team coordination
• Support day-to-day monitoring of proctor activities and performance

Customer Support:

• Assist in tracking and resolving escalations in collaboration with the Engineering and Product teams
• Learn how to monitor key customer service metrics like CSAT and response time
• Help identify root causes of issues and suggest improvements

Operational Management:

• Help maintain and update operational checklists and internal tools
• Participate in SOP creation and documentation for internal and external use
• Stay up to date with product features and platform enhancements

Training & Development:

• Support in organizing training sessions and workshops for new proctors
• Help document performance feedback and training progress
• Learn basics of team performance management and coaching principles

Reporting & Analysis:

• Assist in compiling team performance data and daily reports
• Analyze trends in support metrics and operational data
• Contribute to weekly or monthly stakeholder reports

Who Can Apply?

• Final-year students or recent graduates in Business, Engineering, Analytics, or related fields
• Basic to intermediate Excel skills (training will be provided)
• Interest in data analysis, reporting, and operational processes
• Strong attention to detail and eagerness to learn
• Good communication skills – verbal and written
• Ability to work in a collaborative, fast-paced environment
• Willingness to work in rotational shifts, including nights/weekends if needed

Selection Process

• Step 1: Online assessment (Excel skills, attention to detail, reporting aptitude)
• Step 2: Interview with the Operations Team for shortlisted candidates

Why Join Talview?

At Talview, you will work in a dynamic, supportive environment that values curiosity, ownership, and innovation. As a Management Trainee, you'll:

• Learn from seasoned professionals
• Work on real-time operational projects
• Gain hands-on experience with tools and metrics used in global operations
• Receive feedback and guidance to accelerate your learning
• Be part of a company making a global impact in the HR Tech space

Company Description

At Optymoney, we are passionate about democratizing wealth management and empowering individuals in India to achieve their financial aspirations. We provide intelligent and personalized financial guidance to ensure everyone has the tools to manage their finances effectively. Our team of experts combines deep financial expertise with a client-centric approach to build long-term relationships based on trust and transparency. We constantly innovate to offer the most effective tools and strategies to navigate the evolving financial landscape.

Role Description

This is a full-time on-site role based in Bengaluru for a Operations & Vendor Management professional. The role involves managing procurement processes, negotiating contracts, overseeing vendor relationships, and ensuring compliance with contract terms. The professional will also be responsible for analyzing vendor performance, ensuring efficient supply chain management, and coordinating with various departments to optimize operations.

Responsibilities:

• Identify and coordinate with vendors as per business needs.
• Assist in managing vendor documentation and records.
• Support operational tasks and cross-team coordination.
• Help in preparing reports and maintaining databases.
• Ensure timely execution of assigned operational tasks.

Requirements:

• Graduate in Business, Management, or related field.
• Strong organizational and multitasking skills.
• Good knowledge of MS Office.
• Prior experience in operations or vendor coordination preferred but not mandatory.

• Develop and implement comprehensive operational strategies aligned with organizational objectives.
• Oversee and manage all day-to-day operational activities, ensuring efficiency and productivity.
• Lead and mentor cross-functional teams, fostering a collaborative and high-performance work environment.
• Identify and implement process improvements to enhance operational effectiveness and reduce costs.
• Develop and manage operational budgets, ensuring fiscal responsibility and optimal resource allocation.
• Establish key performance indicators (KPIs) and monitor operational performance, taking corrective action as needed.
• Ensure compliance with all relevant industry regulations and company policies.
• Collaborate with other departments to ensure alignment and seamless integration of operations.
• Drive innovation and adoption of new technologies to streamline operations.
• Manage vendor relationships and service level agreements to ensure quality and reliability.
• Develop strategic plans for scaling operations to meet future business demands.

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of progressive experience in operations management, with at least 5 years in a senior leadership role.
• Demonstrated success in improving operational efficiency and implementing strategic initiatives.
• Strong understanding of business principles and financial management.
• Exceptional leadership, team-building, and interpersonal skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in project management and operational planning tools.
• Experience in managing budgets and driving cost savings.
• Ability to work effectively under pressure and meet demanding deadlines.

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let's lead the way together.

How will you make an impact in this role?

We are seeking a Technical Project Manager with a strong technology mind-set. You will lead cross-functional project and program teams and work with internal customers to establish and interpret project/program objectives into solutions. This role will collaborate closely with Product, Engineers, Architects, Leadership, and other key partners, to ensure completeness and efficiency of solutions while ensuring alignment to standards. Delivering value-based outcomes using Agile practices and processes is key to this role, equally important is the ability to understand the products and functionality in support of platforms within Technology.

In this role you will actively drive processes and execution as part of the Merchant Data Products Delivery. Directly support and lead engineering teams' agility by demonstrating Agile/Scrum concepts and principles to support successful business outcomes.

Responsibilities include, but are not limited to:

• Facilitate and lead technical conversations (e.g., relating to architectural approach and system design) and documents solutions.
• Drive team/release level processes demonstrating servant leadership coupled with domain knowledge and technical acumen.
• Facilitate Sprint planning meetings and other Scrum ceremonies with delivery team.
• Ensures dependency alignment across teams.
• Execute the Program Increment (PI) objectives to support the strategy, vision, and road map
• Ensure value is achieved by the team on behalf of end users.
• Work in partnership with Product Owners and the core and extended team to build and prioritize the product backlog.
• Support product owners by ensuring backlog refinement and readiness.
• Collaborate with other Technical Project Managers (TPM) to coordinate cross-team dependencies and other teams within the organization.
• Create metrics driven insights into the delivery and execution of the team using relevant team level metrics.
• Responsible for tracking iteration progress, actively adding to design discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.
• Support and encourage innovation through continuous exploration.
• Drive Agile team objectives.
• Provide visibility into gaps, issues, risks, and opportunities across Agile teams.
• Measure user story execution
• Coach teams to embrace the Technology SDLC process, Agile values, principles, and practices, and actively inspire teams to reflect and improve their delivery capacity

Minimum Qualifications:

• Bachelor's degree in technology related subject area or equivalent experience required
• 7-10 years of experience with a consistent track record of growing responsibility
• Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality
• Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing
• Excellent oral and written skills; Ability to efficiently communicate across product, technology, and business partners
• Ability to deliver complex software iteratively and with quality
• PMP certification and experience with SDLC and Agile methodologies.
• Experience using Rally delivery management platform is required
• Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Role & responsibilities

1.Transportation Planning & Management

• Develop and oversee transportation schedules, routes, and timings for students and staff.
• Ensure efficient coordination between city and residential campus shuttle services.

2. Compliance & Safety

• Maintain compliance with RTO regulations, safety standards, and insurance requirements.
• Conduct regular vehicle inspections and ensure proper maintenance.
• Monitor GPS and CCTV systems in all transport vehicles for safety and accountability.

3.Team Coordination & Training

• Recruit, manage, and supervise drivers and transport staff.
• Conduct driver training programs, including child safety awareness and defensive driving.

4.Communication

• Liaise with parents regarding transportation schedules, changes, or incidents.
• Serve as the primary point of contact for transportation-related concerns.

5.Record Keeping & Reporting

• Maintain detailed records of vehicle maintenance, inspections, and transport operations.
• Generate reports for management on transport operations, safety, and compliance.

Preferred candidate profile

Diploma/Degree in Logistics, Transport Management, or related field preferred.

• Minimum 5 years of experience in transportation management, preferably in educational institutions or residential campuses.
• Valid drivers license and familiarity with commercial transport regulations.
• Conversant in Kannada
• Experienced in Route planning , license management , GPS tracking , maintainance of Vehicle to ensure top working condition.

HR Manager – People Operations & Talent Management

Location: Remote (Must be based in Tamil Nadu; Chennai preferred. Based on business requirements, occasional in-office visits may be required, and possible work from office in the future.)

Experience: 5+ Years

Industry:  Service – Hiring Includes Digital Marketing, Sales & customer support (India & US), Developer Hiring, Freelance Hiring, and Leadership Recruitment.

 Job Type:  Full-Time (Remote with future office flexibility)

About Us

Vanan Online Services Pvt. Ltd. operates with strong teams across India and the US, delivering services to global clients. We specialize in transcription, translation, voiceover, closed captioning, and related services. As we expand our workforce across various departments, we are seeking a strategic and execution-focused HR Manager to lead all HR functions from hiring to compliance.

Key Responsibilities

• Handle full-cycle recruitment for all teams including Digital Marketing, India & US Sales, Production (Execution), Content Writing, Developer Hiring (for CRM & internal tools), and Leadership/Managerial roles.

• Manage freelance HR partners and supervise junior HRs.

• Identify bottlenecks in the current hiring workflow, implement process improvements, and streamline recruitment operations for faster and more effective hiring.

• Conduct performance management cycles and appraisals.

• Develop and implement company-wide HR policies, SOPs, and employee handbook.

• Maintain PF/ESIC/Statutory compliance, Labor Law Compliance and payroll coordination.

• Address employee grievances and mediate conflict resolution.

• Lead employee engagement activities, documentation, audits, and HRMIS usage.

• Coordinate onboarding, exits, and compliance documentation.

Preferred Qualifications

• Bachelor’s or Master’s in HR (BBA/MBA HR preferred but not required if the experience compensates).

• 5+ years of experience in a core HR role.

• Fluency in Tamil (must) and English (excellent written and spoken).

• Experience working with HR tools like Zoho, BambooHR, or similar.

• Strong interpersonal and problem-solving skills.

• Flexibility to work beyond standard hours as per business needs.

Location Preference

Based in Tamil Nadu. Chennai-based candidates will have a significant advantage due to our regional team dynamics.

How to Apply

Send your CV to “ ” with the subject line 'HR Manager Application – (Your Name)'.

About the Role

We are looking for an experienced Operations Manager with strong expertise in vendor management, workforce optimization, and process improvement. The ideal candidate will be responsible for overseeing contractor operations, ensuring cost efficiency, compliance, and smooth integration with internal teams. This role requires strong leadership, data-driven decision-making, and the ability to streamline operations through automation and governance.

Key Responsibilities

• Optimize day-to-day contractor operations, ensuring alignment with business goals and project timelines.
• Conduct workforce planning, headcount analysis, and resource allocation to balance project demands.
• Introduce and maintain governance frameworks to standardize estimation, reporting, and contractor engagement processes.
• Drive efficiency by implementing automation tools for tracking, reporting, and contractor performance management.
• Define and monitor key performance indicators (KPIs) and deliver regular insights to leadership on cost, quality, and delivery.
• Collaborate with HR, procurement, finance, and engineering teams to ensure seamless contractor onboarding, utilization, and offboarding.
• Partner with technical and program teams to anticipate workforce needs and align contractors accordingly.
• Identify risks related to vendor inefficiencies, compliance gaps, and contract execution.

Qualifications

• Bachelor's degree in engineering, Business, or a related field (Master's preferred).
• 10+ years of experience in operations, program management, or workforce management, with significant exposure to contractor/vendor oversight.
• Proven track record of cost savings, process optimization, and workforce planning.
• Strong skills in automation tools, data analytics, and dashboards (e.g., Python, Power BI, or equivalent).
• Knowledge of governance frameworks and lean management methodologies.
• Excellent leadership, negotiation, and communication skills with the ability to work across global, cross-functional teams.

In Return:

Working on interesting new projects is exciting, but we also know how important it is to receive support. That's why throughout your internship, you can expect regular feedback and development opportunities, social activities to connect with your peers, an end of summer celebration, plus the opportunity to be *considered for future Graduate positions (*subject to performance). #getreadytogrow

In addition to a competitive salary and rewards package, our on-the-job learning and mentoring/buddy schemes provide unparalleled learning and networking opportunities from the best in the industry.

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Technical Lead – Incident/Process Management

Experience: 8 Years

Locaiton: Bangalore

Technical Lead – Incident/Process Management

Role Overview:

Lead day-to-day operations of the India team, ensure ITIL processes are followed, manage incidents, coordinate with L1/L2 engineers, and act as the main technical point of contact for global customers.

Key Responsibilities:

- Drive operational processes (incident, change, problem management).

- Lead cross-domain incidents and operational crisis management.

- Ensure proactive service operations and continual improvement initiatives.

- Coordinate team schedules to cover 24x7 support.

- Coach L1/L2 engineers in technical and behavioral skills.

- Manage relationships with partner companies and escalations.

- Conduct root cause and impact analyses for major incidents.

Skills & Qualifications:

- 8+ years in incident/process management or technical lead role in ICT

- Expert knowledge: SDWAN, WLAN, routing, switching, firewalls (Cisco & Fortigate)

- ITIL principles, operational governance experience

- Strong leadership, analytical, and problem-solving skills

- Effective communication with internal teams and customers (English)