2,913 Management Support jobs in India

Management Support Officer

Bikaner, Rajasthan Aces Global Consulting Pvt Ltd

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Job Description

Job Title: Management Support Officer

Location: Bikaner

Reports To: Director


Job Summary:

The Management Support Officer will provide direct support to the Director by assisting with

administrative tasks, conducting research, and managing special projects. This role requires a

proactive individual who can handle diverse responsibilities, work independently, and contribute to

the efficiency and effectiveness of the office.


Key Responsibilities:

Administrative Support:

Assist the Director with daily administrative tasks, including scheduling meetings, handling

correspondence, and preparing reports.

Maintain records, documentation, and filing systems to ensure smooth office operations.

Research &; Analysis:

Conduct research on assigned topics and provide summaries, reports, and presentations.

Gather and analyze data to support decision-making and strategic initiatives.

Project Coordination:

Assist in planning and execution of key projects as directed by the Director.

Track progress, follow up on action items, and ensure timely completion of tasks.

Stakeholder & Communication Management:

Liaise with internal teams, external partners, and vendors as required.

Draft emails, reports, presentations, and official communications for the Director.


Skills &; Qualifications:

Bachelors or Masters degree in Business Administration, Management, or a related field.

Strong research, analytical, and problem-solving skills

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and AI tools like ChatGPT

Ability to multitask, prioritize, and manage deadlines effectively.


Preferred Experience:

3-4 years of experience in administrative, research, or project coordination roles.

Experience working closely with senior management is a plus.

CTC : 6,00,000-8,00,000 per annum.



For more details please visit the website:

Interested candidates can share your resume to

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Project Management Support

Bengaluru, Karnataka Confidential

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Job Description

Job Title: Project Management Support

Location: Jala Hobli, Bengaluru

Experience: 10-12 Years

Job Summary: We are seeking an experienced Project Management Support professional to join our dynamic team. The ideal candidate will have a strong background in project management, with expertise in MPP scheduling, reporting, and managing the end-to-end project lifecycle. Experience in IT infrastructure projects is essential. This role requires excellent organizational, communication, and leadership skills to ensure successful project delivery.

Key Responsibilities

  • Project Planning and Scheduling: Develop and maintain project schedules using Microsoft Project (MPP). Ensure timelines are realistic and achievable.
  • Project Lifecycle Management: Oversee the entire project lifecycle from initiation to closure, ensuring all project objectives are met.
  • IT Infrastructure Projects: Manage and support IT infrastructure projects, including network upgrades, server installations, and data center setup.
  • Reporting: Generate and present regular project status reports to stakeholders. Identify and communicate project risks and issues.
  • Resource Management: Coordinate with various teams to allocate resources effectively. Monitor resource utilization and adjust as necessary.
  • Stakeholder Communication: Maintain clear and consistent communication with all project stakeholders. Facilitate meetings and ensure all parties are informed of project progress.
  • Risk Management: Identify potential project risks and develop mitigation strategies. Monitor and manage risks throughout the project lifecycle.
  • Quality Assurance: Ensure project deliverables meet quality standards and client expectations.
  • Documentation: Maintain comprehensive project documentation, including plans, schedules, reports, and meeting minutes.

Qualifications

  • Bachelor&aposs degree in Engineering, Business Administration, or a related field.
  • 10-12 years of experience in project management support roles.
  • Proficiency in Microsoft Project (MPP) and other project management tools.
  • Strong understanding of project management methodologies and best practices.
  • Experience in managing IT infrastructure projects.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Strong problem-solving and decision-making abilities.
  • PMP or PRINCE2 certification is a must.

Skills

  • MPP Scheduling
  • Project Reporting
  • End-to-End Project Management Lifecycle
  • IT Infrastructure Projects
  • Risk Management
  • Resource Management
  • Stakeholder Communication
  • Quality Assurance
  • Documentation

Skills: project reporting,it infrastructure,it infrastructure projects,quality assurance,end-to-end project management lifecycle,stakeholder communication,reporting,documentation,resource management,project management,mpp scheduling,project lifecycle management,risk management


Skills Required
Project Reporting, Documentation, Resource Management, Quality Assurance, Risk Management
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Management Support Officer

Bikaner, Rajasthan Aces Global Consulting Pvt Ltd

Posted 18 days ago

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Job Description

full-time

Job Title: Management Support Officer

Location: Bikaner

Reports To: Director


Job Summary:

The Management Support Officer will provide direct support to the Director by assisting with

administrative tasks, conducting research, and managing special projects. This role requires a

proactive individual who can handle diverse responsibilities, work independently, and contribute to

the efficiency and effectiveness of the office.


Key Responsibilities:

Administrative Support:

Assist the Director with daily administrative tasks, including scheduling meetings, handling

correspondence, and preparing reports.

Maintain records, documentation, and filing systems to ensure smooth office operations.

Research &; Analysis:

Conduct research on assigned topics and provide summaries, reports, and presentations.

Gather and analyze data to support decision-making and strategic initiatives.

Project Coordination:

Assist in planning and execution of key projects as directed by the Director.

Track progress, follow up on action items, and ensure timely completion of tasks.

Stakeholder & Communication Management:

Liaise with internal teams, external partners, and vendors as required.

Draft emails, reports, presentations, and official communications for the Director.


Skills &; Qualifications:

Bachelors or Masters degree in Business Administration, Management, or a related field.

Strong research, analytical, and problem-solving skills

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and AI tools like ChatGPT

Ability to multitask, prioritize, and manage deadlines effectively.


Preferred Experience:

3-4 years of experience in administrative, research, or project coordination roles.

Experience working closely with senior management is a plus.

CTC : 6,00,000-8,00,000 per annum.



For more details please visit the website:

Interested candidates can share your resume to

This advertiser has chosen not to accept applicants from your region.

Design Management support 1

Ahmedabad, Gujarat Mace

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Job Description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our . 

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project: 

Aviation project with focus on airport structures such as terminal buildings, ATC towers, cargo terminal, hangars, metro stations, ancillary buildings, non-aeronautical buildings etc. in Ahmedabad.

Directs and support in the implementation and maintenance of the design management system and adherence to meeting business, statutory, legal, and contractual requirements. Responsible for managing team/s to deliver key outcomes and contributing to the strategic development of design management systems.

Provides leadership and direction through managers, delivering continuous improvements in processes through application of best practices and lessons learned and business improvement, delivering distinctive value for clients.

Oversee the portfolio programme for all projects and highlight opportunities or key challenges. Engage with the Client team for a successful journey on the project.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well: 

  • You will be a leading advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and compliance standards for the design resources you manage. 

  • You will possess advanced technical expertise in local health and safety rules and regulations relevant to project portfolio. 

  • You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

  • Client focus - Deliver on our promise: 

  • Act as the day to day operational manager for any design manager or other design management resource deployed to projects. 

  • You will be responsible for leading the delivery of design management to deliver key strategic outcomes and sub-function KPIs, directly influencing strategic development. 

  • You will be the main point of contact for client design issues, ensuring relationships are managed and maintained.

  • Integrity - Always do the right thing: 

  • You will implement and execute the design management system, processes and protocols to meet statutory, legal, and contractual requirements. 

  • You will directly influence long-term development of strategy for a function or Business Unit (BU), creating a sustainable business future. 

  • You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. 

  • Create opportunity for our people to excel: 

  • You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.

  • You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the Centres of Excellence, Mace way control centre and knowledge hub. 

  • You will use your network to identify talent, lead recruitment, and manage the development, retention and mobility of people, and support our people to achieve their highest potential.

  • You’ll need to have:

  • Bachelor’s degree in architecture.

  • Experience of projects of a similar nature.

  • You’ll also have: 

  • Membership of RIBA,MICE,CIBSE,CIOB, RICS,CIAT or equivalent demonstrable professional or personal development.

  • Extensive experience in the successful delivery phase of projects and programmes in the construction sector. 

  • Deep construction and consultancy expertise.

  • Knowledge of building safety legislation, building standards, construction contracts, professional appointments and health and safety legislation. 

  • Leadership and management experience of large, diverse teams.

  • Experience of managing relationships with key senior stakeholders.

  • Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

  • Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

    #LI-Onsite

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    Risk Management Support Specialist

    Noida, Uttar Pradesh AWP Assistance India Private Limited

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    Job Description

    Risk Management Support Specialist

    Job Details / Role Purpose:

    This role consists of supporting the organization's efforts to manage non-financial risks effectively. As a Non-financial Risk Management (NFRM) professional, you will be part of a collaborative team, assisting in the identification and assessment of risks, implementing risk management frameworks, and supporting the development of control measures. The role involves contributing to a strong risk culture by participating in training sessions and workshops, and ensuring clear communication with stakeholders. By working closely with colleagues across departments, the NFRM professional helps maintain the organization's resilience and supports its operational and strategic risk management goals

    Key Responsibilities:

    Support Risk Identification and Assessment

    • Assist in identifying and assessing non-financial risks, including operational, compliance, reputational, and strategic risks, to ensure comprehensive risk coverage

    Contribute to Control Implementation

    • Help implement control measures to mitigate identified risks, working closely with team members to ensure alignment with organizational risk management strategies. Conduct control testing, including evidence collection, review, and follow-up for missing or unclear evidence. Provide opinions on control testing results and agree on action plans with action owners

    Participate in Risk Reporting

    • Collaborate in the preparation of risk reports for senior management and relevant committees, providing insights and supporting data analysis

    Ensure Data Quality Management

    • Conduct data quality reviews in risk management systems and ensure accurate documentation and reporting of risks, controls, and any identified issues

    Facilitate Stakeholder Communication

    • Maintain transparent communication with stakeholders, providing updates on risk management activities and escalating issues as needed

    Assist in Process Improvement:

    • Work with global and Line of Business risk teams to support process improvements and enhance internal control programs

    Engage in Policy and Guideline Reviews

    • Participate in reviewing and refining NFRM policies and guidelines to contribute to the ongoing improvement of internal control measures

    Profile Key Requirements:

    Qualifications & Experience

      • At least 3.5 years of experience in Risk & Controls, Project Management, and Organizational Management.
      • Experience with 2nd & 3rd Lines of Defence (Risk, Internal Controls, Audit) or professional services is preferable.
      • Professional recognized qualifications such as CIA are valuable, along with basic accounting knowledge and experience with SA

    System Skills

      • Proficiency in risk management tools and systems like IBM Open Pages.
      • Proficiency in Microsoft Office 365 (Excel, PowerPoint).
      • Experience in setting up automated workflows and reporting dashboards is preferable (Power Automate, Power BI)

    Initiative

      • Ability to take initiative and deliver quality results under competing deadlines.
      • Ability to take proactive steps in identifying and addressing issues.
      • Capacity to work independently and drive projects forward

    Team Work

      • Strong professional presence with excellent interpersonal skills for managing relationships across global functions.
      • Ability to collaborate effectively with various stakeholders

    Other Skills

      • High attention to detail and strong analytical skills.
      • Strong documentation skills, ensuring clear audit trails and reporting.
      • Ability to monitor and escalate issues effectively.
      • Strategic thinking and tactical problem-solving abilities

    Customer Service

      • Commitment to maintaining high standards of service and quality in all interactions.

    .

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
    We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
    We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
    Great to have you on board. Let's care for tomorrow.

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    Outsourced Production Management Support Manager

    230532 Maharashtra, Maharashtra ₹550000 - ₹720000 annum SYNERGY RESOURCE SOLUTIONS

    Posted 18 days ago

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    Job Description

    Greetings from Synergy Resource Solutions, a leading recruitment consultancy firm.

    Our client, a sister concern of a Large 60-year-old US investment Company, requires.

    Job Title: Outsourced Production Management Support Manager

    Experience: 3-5 years

    Location : Mumbai, India 

    Position Overview:

    Our client is seeking a proactive and detail-oriented Outsourced Production Management Support professional to assist in managing and coordinating production operations with external vendors across India. This position is a contractual position as of now but plays a crucial role in ensuring quality, efficiency, and timely execution of customized paper components and premium production jobs as part of mailing campaigns.

    Key Responsibilities:

    1. Daily Coordination & Reporting:

    o Coordinate daily with multiple vendors to ensure adherence to planned production schedules.

    o Track and report progress on job execution, premium management, and quality compliance.

    o Assist in maintaining adherence to planning timelines and campaign requirements.

    2. Vendor & Job Management:

    o Manage vendor-wise jobs based on schedules, artwork, data, dimensions, and design requirements.

    3. Production Lead Time Management:

    o Calculate and manage production lead times in line with mailing dates.

    o Evaluate and incorporate transit times, data timelines, and vendor production capacity.

    4. Job Distribution Optimization:

    o Monitor and adjust job allocation dynamically to optimize throughput and reduce risk.

    5. Quality Assurance & Audits:

    o Ensure strict adherence to quality guidelines for each campaign.

    o Prepare and circulate campaign-specific quality reports.

    o Conduct intermittent out-of-box audits to verify compliance. 6. Inventory & Stock Management:

    o Maintain accurate and up-to-date stock reports for premiums and quality of storage

    Key Requirements:

    • Bachelor's degree in Print Production, Supply Chain, Business Administration, or a related field.
    • 3–5 years of experience in vendor coordination, production planning, or supply chain operations.
    • Experience in managing personalized/premium products or print production is an advantage. • Working knowledge of MS Excel, Google Sheets, and production tracking tools.
    • Ability to travel locally within Mumbai and occasionally to vendor locations.

    If your experience matches with requirement, please share your updated resume with details of your present salary, expectations & notice period.

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    Remote Delivery Driver - Fleet Management Support

    201001 Noida, Uttar Pradesh ₹60000 Annually WhatJobs

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    Job Description

    full-time
    Our client is seeking a reliable and experienced Remote Delivery Driver to support their logistical operations. In this fully remote role, you will primarily focus on providing remote support for fleet management, route optimization, and ensuring the efficient and safe delivery of goods. While not physically driving, your expertise in logistics and transportation will be crucial for optimizing our delivery network and driver performance.

    Key responsibilities include:
    • Providing remote assistance to delivery drivers regarding route planning, traffic updates, and delivery protocols.
    • Monitoring delivery progress using GPS tracking and fleet management software, identifying and addressing potential delays or issues proactively.
    • Communicating with drivers to ensure timely deliveries, efficient route adherence, and compliance with company policies.
    • Assisting in the onboarding and training of new drivers, providing remote guidance on best practices and software usage.
    • Analyzing delivery data to identify patterns, inefficiencies, and opportunities for route optimization and fuel savings.
    • Responding to customer inquiries related to delivery status and providing real-time updates.
    • Ensuring all deliveries are made in compliance with safety regulations and company standards.
    • Collaborating with the logistics team to manage fleet availability, driver scheduling, and dispatching.
    • Documenting delivery exceptions, customer feedback, and operational issues for review and improvement.
    • Providing support for vehicle maintenance scheduling and compliance checks remotely.
    The ideal candidate will possess a valid driver's license with a clean driving record and at least 3 years of experience as a professional delivery driver or in a logistics support role. Strong knowledge of navigation systems, GPS technology, and route planning is essential. Excellent communication and problem-solving skills are required, along with the ability to work independently and manage time effectively in a remote setting. Familiarity with fleet management software is a significant advantage. This role requires a proactive individual who can provide valuable remote oversight and support to our field operations. Understanding of traffic patterns and efficient driving techniques is key.
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    Software License Management Support analyst, AS

    Karnataka, Karnataka F335 Deutsche India Private Limited, Bangalore Branch

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    Job Description

    Description

    Technology, Data and Innovation (TDI) objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the bank’s technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the bank’s IT infrastructure with long-term investments and benefiting from cloud computing.

    Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses.

    Software License Management Support analyst : The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities and frameworks for SLM to ensure that we are able to demonstrate effective cost controls & independently auditable controls around the deployed Software. You will review, improve the current software license portfolio, create real time Management Reporting, look for cost saving opportunities to help reduce DB’s cost base, and define & implement new controls to ensure SLM risks are minimised. In addition, you will manage a team and over all responsible for SLM Operation deliverable.

    What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

  • Support the Global Head of Software Management Operation in managing and controlling license management capability within DB
  • Administer multiple vendor portals by performing activities such as assigning, revoking, and reassigning licenses while ensuring licensing rules are met
  • Resolve requests within agreed SLAs
  • Act as a liaison between internal stakeholders and vendors/resellers on various licensing subjects
  • Act as the first line point of contact for all software licensing related topics and questions for various internal stakeholders
  • Periodic review and update of Software License Management processes and procedures
  • Work with internal stakeholders to optimize cost and maintain software compliance
  • Ensure all software packaging requests are registered with a corresponding software license entitlement or evidence of rights to use
  • Prepare various reports to communicate license and software deployment status to different stakeholders
  • Your skills and experience

    You will have:

  • A strong background in banking or similar complex large organization (at least 3-5 years in the industry)
  • Previous experience in Software License management for both commercial and Open-Source Software
  • Understanding of software packaging and deployment processes
  • Strong understanding of Software contracts and licensing rules
  • Able to work well under pressure and to manage multiple activities at the same time
  • A detail-oriented person
  • Excellent communication skills and fluency in both written and verbal English
  • A good understanding of the complexities around working in distributed global teams
  • You will be:

  • A results & customer oriented individual who is keen to learn new things, enjoys working in a fast paced environment with competing and alternating priorities and maintains a constant focus on delivery.
  • Collaborative, team player and team lead
  • Calm and productive under pressure, able to manage timelines and priorities
  • Self-confident and prepared to challenge the status quo
  • Resourceful with an innovative approach to problem solving
  • Knowledge of Software License Management will be an advantage
  • Strategic thinker with strong problem solving and detail orientated analytical skills
  • Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed
  • Strong stakeholder management skills
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
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    Identity & Access Management Support Analyst Level 2

    Hyderabad, Andhra Pradesh Zoetis

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    Job Description

    POSITION SUMMARY

    Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global Technology Risk Management Organization is a key building block of ZTD.

    Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India.

    At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare.

    The global Identity, Directory & Access Management (IDAM) team defines and enforces policies, executes processes, and enables systems to ensure appropriate access management across Zoetis' digital ecosystem. Key IDAM functions at Zoetis include Identity Governance & Administration (IGA), Directory & Authentication Services, Multi-Factor Authentication (MFA), Public Key Infrastructure (PKI), Customer Identity & Access Management (CIAM), and Privileged Access Management (PAM), among others.

    The IDAM Support Analyst (L2+) is responsible for delivering end-user and technology team support for Identity and Access Management (IDAM) services across the Zoetis digital ecosystem. This role involves monitoring relevant queues in Zoetis’ IT Service Management (ITSM) system, responding to incidents, interacting with the Service Desk and Operations Management teams to publish notifications about service interruptions, and escalating complex issues to technical specialists when necessary. The analyst will engage directly with end users to resolve issues and ensure a seamless experience. As IDAM services are mission-critical to Zoetis’ information systems, this role requires participation in an on-call rotation to provide 16x5 coverage, along with off-hours escalation support for high-priority incidents. Each analyst will also have the opportunity to collaborate with technical specialists to deepen their knowledge of IDAM, creating pathways for career growth and development. The ideal candidate must demonstrate the ability to work effectively with internal users to troubleshoot and resolve issues while maintaining operational continuity.

    POSITION RESPONSIBILITIES

     Percent of Time
    • Monitor relevant queues in Zoetis’ IT Service Management (ITSM) system to ensure timely identification and resolution of incidents.
    • Respond to incidents within defined Service Level Agreements (SLAs), documenting all interactions and resolutions accurately.
    • Assist users with requests and troubleshooting by following well-documented Knowledge Base Articles (KBAs) and operating procedures.
    • Participate in rotation for 16x5 operations for Identity, Directory, and Access Management (IDAM) services, ensuring uninterrupted service and providing off-hours escalation support for high-priority incidents (P1, P2).
    • Troubleshoot authentication failures, collaborating with application teams to resolve availability issues and maintain system reliability while addressing critical challenges.
    • Monitor IDAM services as prescribed by technical leads, investigating failures, discrepancies, and errors to ensure operational continuity.
    • Collaborate closely with Service Desk, Site Services, and Security Operations teams to execute IAM support processes and optimize workflows.
    • Communicate with Zoetis Tech & Digital (ZTD) teams and/or end users regarding high-priority (P1, P2) service level incidents, utilizing Service Desk Corporate Outage Report (COR) procedures to publish notifications effectively.
    • Align with one or more technical specialists to learn specific IDAM areas, leveraging mentorship and collaboration to expand expertise and create pathways for career growth and development.
    100%

    ORGANIZATIONAL RELATIONSHIPS

    • Reports directly to ZICC IDAM IGA & PAM Technology Lead, with dotted line to US-based Head of IDAM and IDAM Operations Lead
    • Be part of the global Technology Risk Management organization, which reports to the Chief Information Security Officer (CISO).
    • Collaborate regularly with ZTD application, business partner, and infrastructure teams
    • Interact with external vendors or partners providing software, services, or APIs that require integration with IDAM systems, including establishing requirements, negotiating contracts, and facilitating technical integration.
    • Collaborate with implementation partners responsible for deploying, configuring, or maintaining integrated solutions within Zoetis’ IT landscape.


    EDUCATION AND EXPERIENCE 
    Education:

    • University Degree in Computer Science or Information Systems is required 
    • MS or advanced security/identity courses or other applicable certifications is desirable, including
    o Certified Information Systems Security Professional (CISSP) 


    Experience:
    • Minimum 2 years of experience in Information Systems, especially IDAM or Security Related
    • Experience in the pharmaceutical or other regulated industry, especially Animal Health desired
    • Experience working with global teams across multiple time zones.
    • Demonstrated ability to work within diverse technical teams.

    TECHNICAL SKILLS REQUIREMENTS
    This is a combination functional/technical role. The ideal candidate will demonstrate proficiency in these areas, while further developing their technical skills:

    • ITSM Tools: 
    o Experience working with ITSM tools such as ServiceNow.


    • Identity & Access Management Expertise:
    o Experience supporting one or more of the following technology areas:
    o Identity Governance & Administration (IGA): Familiarity with SailPoint IdentityIQ (IIQ) for Identity Lifecycle, Access Request & Recertification, and User Provisioning/Deprovisioning.
    o Enterprise & Cloud Directories: Knowledge of Microsoft Active Directory and EntraID.
    o Multi-Factor Authentication (MFA): Expertise with SafeNet MobilePass or similar platforms.
    o Privileged Access Management (PAM): Experience with tools such as Delinea Secret Server, Netwrix SecureOne, CyberArk, or similar.
    o Customer Identity & Access Management (CIAM): Familiarity with tools such as SAP Customer Data Cloud (CDC/Gigya) or similar.


    • End-User and Technology Team Support:
    o Experience providing Level 2 (L2) support for identity and authentication issues for end users and technology teams.
    o Familiarity with incident response and root cause analysis for authentication service outages, identity synchronization issues, and cybersecurity events.
    o Experience collaborating with Service Desk, Site Services, and Security Operations teams 


    • Desirable Skills:
    o Proficiency with Microsoft Power Apps, including building or customizing forms and applications to enhance identity-related workflows or integrations.
    o Experience with data analytics and automation tools, such as Alteryx, for streamlining workflows and troubleshooting data-related issues.
    o Familiarity with data warehousing concepts and the ability to collaborate effectively with teams managing data warehouses to support identity-related processes.


    • Must be fluent in both written and spoken English, with the ability to communicate effectively across technical and non-technical audiences.

    PHYSICAL POSITION REQUIREMENTS 
    • Flexibility to participate in a rotating shift schedule that includes day shifts, night shifts, and overnight shifts to support 16x5 operations. Flexibility to provide off-hours escalation support for high-priority incidents (P1, P2) as needed.

    Full time
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    Associate, Specialist, COO Office, Business Management Support, Global Transaction Services

    Mumbai, Maharashtra DBS Bank

    Posted today

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    Job Description

    Associate, Specialist, COO Office, Business Management Support, Global Transaction Services-(WD76304)

    Business Function

    Global Transaction Services (GTS) is a product group focused on the management and sale of Cash Management, Trade Finance, and Securities & Fiduciary products and services to institutional clients.

    In GTS Securities & Fiduciary Services, Client Management & Implementation, you will be part of a team that provides sales and services to financial institutions, corporations, and SME customers. 

    Job Duties & responsibilities

    • Analyze operational cost performance, comparing budget against actuals. Identify exceptions, investigate reasons for exceptions (above and below budget), and summarize results for review. Share feedback with the stakeholders monthly. Investigate revenue leakages & report findings to GTS Head & the Finance team.


    • Retrieve weekly performance information from branches for sales campaigns, collate results and feed back to the Product Managers and customer service.

    • Driving monthly business review and effectively running it to track monthly business performance on all drivers.

    • Steering business with regular updates on Market related indicators on Peer Banks CA, FD, Exports/Imports Data, Payments Indicators (NEFT/RTGS), FDI related inputs, BBPS Entity wise monthly business review and effectively running it to track monthly business performance on all drivers.


    • Conduct a trend analysis to determine which income elements can be grown, which are not growing to expectation etc.


    • To work on resource and cost rationalization. Develop and implement performance management tools for all levels.


    • Work with the Regional office and develop MIS formats to measure productivity and effectiveness at a country level.


    • Ensure feedback / suggestions from the teams are utilized to incorporate any necessary changes in strategy from time to time


    • Engage in continuous discussions and healthy debates with the regional teams to ensure free flow of ideas which will in turn lead to more productive and effective strategy


    • To engage in continuous discussions with the IT team and vendors to ensure delivery of key system requirements


    • Support product specialists and the direct sales team in marketing of group schemes and other corporate products to local businesses.


    • Undertake frequent competitor analysis so that DBS product suite is in line with (or ahead of) competing banks. These updates to be shared with the Head Cash Management and Product teams at regular intervals. Also identify local promotional activities which will help reinforce the DBS brand.


    • Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers’ queries.

    Experience
    • Good understanding of Transaction Banking processes through prior experience of at least 4 years and overall experience of 6 -8 years.
    • Market knowledge and experience of GTS Product & Sales Management

    Education / Preferred Qualifications

    An MBA or Chartered Accountant or equivalent degree is preferable, with at least 6-8 years with banking/product knowledge

    Core Competencies

    • Good problem solving, planning & organizing skills.
    • Results-orientated & the ability to handle pressure
    • Relationship building & management skills
    • Understanding of competitive positioning
    • Creative with Attention to detail & Tenacious
    • Stakeholder management skills
    • Good problem solving/analytical, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
    • Good interpersonal and communications skills.

    Technical Competencies

    • Good understanding of GTS products, electronic banking products and associated systems, technology platforms and operational procedures
    • Understanding of regulatory guidelines on banking policies issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements & Anti-money Laundering Policies are critical. Good understanding of banks structure and interfaces with other functions
    • Detailed understanding of people policies and procedures
    • Up to date knowledge of competitor and market activity in local area
    • Knowledge of financial markets and products

    DBS India - Culture & Behaviors

  • Drive Performance Through Value Based Propositions
  • Ensure Customer Focus by Delighting Customers & Reduce Complaints
  • Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
  • Enhance Knowledge Base, Build Skill Sets & Develop Competencies
  • Invest in Team Building & Motivation through Ideation & Innovation
  • Execute at Speed While Maintaining Error Free Operations
  • Develop a Passion for Performance to Grow Talent Pool
  • Maintain the Highest Standards of Honesty and Integrity.
  • Primary Location

    :India-Maharashtra-Mumbai

    Job

    :COO Office/Business Mgt & Support

    Schedule

    :Regular

    Employee Status

    :Full-time:

    Job Posting

    :Aug 8, 2025, 6:53:02 AM
    This advertiser has chosen not to accept applicants from your region.
     

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