1164 Management jobs in Neyyattinkara
Food & Beverage Manager
Posted 1 day ago
Job Viewed
Job Description
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing.
**What will I be doing?**
As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards:
- Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre.
- Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved.
- Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives.
- Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate.
- Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives.
- Monitor all costs and recommend measures to control them.
- Ensure that the department operational budget is strictly adhered to.
- Ensure that all outlets and banquets are managed efficiently according to the established concept statements.
- Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary.
- Monitor and control vacation planning for the department.
- Monitor, control and minimize overtime for the department.
- Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual.
- Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements.
- Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary.
- Handle all guest complaints, requests and enquiries on food, beverages and services, adhering to established and clearly defined procedures and protocols.
- Take personal responsibility for maintaining and revising the policies and procedures manual associated with the department and inter dependent departments to ensure no ambiguity.
- Establish a rapport with guests. maintaining good customer relationship.
- Coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers.
- Ensure that all Food & Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner.
- Conduct monthly departmental meetings and daily operations briefings with Outlet Managers.
- Maintain good working relationships with colleagues and all other departments.
- Have complete understanding of the team member handbook and ensure that team members adhere to the regulations contained within.
- Train and develop Outlet Managers so that they are able to operate independently within their own profit centres.
- Ensure that each Outlet Manager plans and implements effective training programs for their team members with the Training Manager and Departmental Trainers.
- Develop F&B marketing activities and promotions in close cooperation with Outlet Managers, the Executive Chef and the Marketing Communications Manager.
- Conduct annual PDR for direct reports and ensure process is followed through by all Outlet Managers.
- Ensure that all team members report for duty punctually wearing the correct uniform and name badge at all times.
- Have a complete understanding of and adhere to the hotel's policy relating to Fire, Hygiene, Health and Safety.
- Be the key person in driving the hotel's Food Safety Management System (FSMS).
- Ensure that one of the key responsibilities of all direct reports is to focus on the 9 high risk policies as well as to give Health and Safety compliance top priority.
- Ensure that full compliance is maintained in all aspects of Health and Safety within the hotel and any identified shortfalls are addressed with due priority.
- Assist in the building of an efficient team of team members by taking an active interest in their welfare, safety and development.
- Ensure that all team members provide courteous and professional service at all times.
- Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.
- Ensure that all team members have a complete understanding of and adhere to the hotel's policy relating to Fire, Hygiene, Health and Safety.
- Carry out bi-yearly inventory of operating equipment.
- Adhere to the hotel's security and emergency policies and procedures.
- Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- 5-8 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards.
- Good command in English, both verbal and written to meet business needs.
- Working knowledge of mathematics.
- Familiar with computer systems.
- Relevant knowledge of food and beverage.
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills.
- Strong leadership, people management and training skills.
- Guest oriented and able to confidently build and exceed service standards.
- Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
- Strong interpersonal skills and attention to details.
- Key strengths (under the 9 competencies) in people management communication and planning.
- Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction.
- Considerable skill in math and algebraic equations using percentages.
- Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect.
- Able to work under pressure and deal with stressful situations during busy periods.
- Able to walk, stand, and /or bend continuously to perform essential job functions.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Food & Beverage Manager_
**Location:** _null_
**Requisition ID:** _HOT0BXWK_
**EOE/AA/Disabled/Veterans**
Manager - Accounting
Posted 2 days ago
Job Viewed
Job Description
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The core responsibilities of the Finance Operations Manager are to check that all charges raised by each department have been properly posted to guest accounts or otherwise accounted for, the correct procedures have been followed and all outstanding payments that should have been received by the hotel were received.
**What will I be doing?**
As the Finance Operations Manager, you will be responsible for performing the following tasks to the highest standards:
- Audit the daily revenue figures, supporting reports and vouchers.
- Ensure that all revenue is captured and reported, the daily and monthly revenue and settlement reconciliation are prepared on a timely basis.
- Ensure all gifts or entertainment voucher are controlled as per the policy.
- Review all entertainment dockets and officers' checks, ensuring that all are authorized and signed with appropriate level of details.
- Check that complimentary rooms have been appropriately authorized.
- Audit the internet and telephone interface reports to ensure all telephone and internet revenue have been posted.
- Ensure that the relevant Front Office and Outlet reports are printed, audited and filed in date order.
- Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, pay outs, allowances & rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.
- Prepare rebate and allowance summary and rebate journal.
- Reconcile credit card charges between electronic credit card machine and Point of Sale system on a daily basis.
- Prepare daily revenue report for the Director of Finance / Financial Controller.
- Ensure that all concessionaires' revenue is reconciled, and recorded accurately.
- Audit the daily General Cashier's Report.
- Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades, etc. have been properly authorized.
- Ensure that the Room Status Discrepancy Report is printed twice daily, and any exceptions noted are reported.
- Record cashier overs / under in the relevant reports and followed up with the Outlet Managers or Front Office Manager.
- Follow up on any discrepancies, incomplete work or missing information with the relevant departments.
- Ensure all paid out vouchers have proper authorization, signatures and backup.
- Follow up with the Revenue / Reservation team to ensure that any no-show is reviewed, and charges made accordingly.
- Audit the daily Food & Beverage Report, verifying the cashier's remittances to the General Cashier's Report.
- Ensure that all banquets and functions revenue are entered, and all restaurant and bar checks are properly accounted for.
- To be fully conversant with the Hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to.
- Ensure the accurate and timely input of data to the general ledger system.
- Maintain adequate and up to date files.
- Conduct monthly house float count as well as safety deposit boxes audit.
- Make sure all of the VAT invoice are stored in a safe place and control the issuance, recycling, authenticating, purchasing of VAT invoice and so on.
- Check the accuracy of VAT invoice issued by the operation department.
- Complete the related work of special invoice within prescribed time according to the invoice policy.
- Handle all requests and inquiries on tax in a timely and efficient manner.
- Assist to complete the work of invoice in accordance to the hotel operations requirement.
- Support the daily work of Credit & AR and help them to resolve problems they may encounter.
- Ensure all operations of Income Audit, Credit and AR comply with the Hilton Policy and Audit requirements.
- Maintain good relations with other hotel departments and team members.
- Handle all requests and enquiries in a timely, efficient and friendly manner.
- Minimize the risks of accidents and workers compensation costs by ensuring that the correct work practices are used and that the area is safe from hazards.
- Perform any additional tasks assigned to ensure that the department functions smoothly.
**What are we looking for?**
A Finance Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- University preferred commerce degree in Accounting & Management.
- Minimum of 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
- Solid working experience in hotel accounting with a minimum of 3 years in a supervisory role.
- Previous experience in a managerial operational accounting role.
- Thorough knowledge of federal, state and local accounting laws and tax laws.
- Mature and reliable person.
- Proficient in Microsoft Office applications.
- Fluent in written and spoken English to meet business needs.
- Good communication and interpersonal skills.
- Strong sense of responsibility and self-motivation.
- Flexible in relation to working hours.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Finance_
**Title:** _Manager - Accounting_
**Location:** _null_
**Requisition ID:** _HOT0BXNQ_
**EOE/AA/Disabled/Veterans**
Restaurant Manager
Posted 2 days ago
Job Viewed
Job Description
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Outlet Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton policies and procedures.
**What will I be doing?**
As the Outlet Manager, you will be responsible for performing the following tasks to the highest standards:
- Maintain a high customer service focus by approaching your job with the customers always in mind.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
- Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Create an environment where everyone in the department is focus on "creating that special experience" to deliver exceptional customer service.
- Actively seek verbal feedback from customers and team members at each service period.
- Agree on and implement actions to make improvements to customer service.
- Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager.
- Make sure all customers' requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day.
- Be available to assist on duty in the restaurant and bars during any busy days or special events.
- Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask.
- Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department.
- Knowledgeable of Hilton departmental standards.
- Able to explain the standards to the team and Managers, assessing team members against these standards.
- Ensure that training on departmental standards is regularly conducted in the outlets.
- Monitor standards through regular standards review checks.
- Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service.
- Implement and follow-through with improvements identified.
- Plan, prioritize, organize and control the day-to-day operation.
- Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.).
- Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
- Describe, assign and delegate duties and authority for the operation of the restaurant at all times.
- Understand the situation in other departments and their implications for your own department.
- Plan ahead and ensure adequate resources are available.
- Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
- Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
- Ensure that the shift is reviewed, and handovers and briefings are carried out.
- Maintain in-depth technical knowledge and skills required for the job.
- Establish good communication with the Kitchen team.
- Maintain event and function histories to assist with returning events.
- Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements.
- Attend and participate in regular F&B operational and roster meetings.
- Understand the goals of the hotel and the department's role in achieving it, communicating goals and clear direction to the team.
- Set and agree to departmental objectives for self and team.
- Represent the needs of the team to others in the hotel.
- Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
- Seek out and maximize departmental and hotel revenue opportunities.
- Be aware of potential highs and lows in the business.
- Create and implement sales promotions and team member incentives as per discussion with the F&B Manager.
- Assist the F&B Manager with preparation of event brochures.
- Identify, communicate and act on potential sales leads.
- Create an environment where "everyone sells".
- Supervise the financial performance of the department in line with the profit plan.
- Use key monitors and financial targets to evaluate the department's performance and make future plans.
- Complete regular financial and operating reports as required or requested by the F&B Manager.
- Forecast potential revenues and costs.
- Following company control procedures, control costs without compromising standards.
- Analyze and explain any financial variance against plan.
- Set-up and maintain leave plans for the department.
- Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel.
- Understand the quantity and quality of people needed to operate the department.
- Assist with carrying out selection interviews and making effective recruitment decisions.
- Ensure that new recruits have all the relevant information before commencing employment.
- Assist with planning and ensuring departmental orientation is carried out.
- Ensure that the Orientation Training manual for each outlet is kept up to date.
- Ensure that standards training, and assessments are carried out.
- Ensure the health, safety and well-being of customers and all team members.
- Understand relevant OH&S legislations and their implications on the operation of the department.
- Communicate to the team their responsibilities within OH&S.
- Ensure that safe and healthy working practices are implemented at all times.
- Ensure that hygiene training is conducted at least once a year.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
An Restaurant Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- 2-4 years managerial position in a 4 / 5-star category hotel.
- Familiar with computer systems.
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Strong leadership, people management and training skills.
- Guest oriented and able to confidently build and exceed service standards.
- Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
- Strong interpersonal skills and attention to details.
- Key strengths (under the 9 competencies) in people management communication and planning.
- Thorough knowledge of restaurant operations including food, beverages, supervisory aspects,
- service techniques, and guest interaction.
- Considerable skills in math and algebraic equations using percentages.
- Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
- Able to work under pressure and deal with stressful situations during busy periods.
- Outgoing personality and willing to work for long hours.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Restaurant Manager_
**Location:** _null_
**Requisition ID:** _HOT0BXRL_
**EOE/AA/Disabled/Veterans**
Assistant Front Office Manager
Posted 11 days ago
Job Viewed
Job Description
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
**Qualifications:**
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills.
**Primary Location:** IN-KL-Trivandrum
**Organization:** Hyatt Regency Trivandrum
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** TRI
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Manager / Sr. Manager - Event Sales
Posted 23 days ago
Job Viewed
Job Description
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Event Sales Manager is responsible to act as a sales specialist and be responsible to assist the Events / Catering and related revenue is maximized in the most profitable way in line with the agreed targets.
**Qualifications:**
Minimum 2 years work experience as Event Sales Manager in a luxury international brand hotel. · Good understanding of selling techniques and banquet knowledge. Computer skills in MS Office, email, Fidelio/Delphi/RESERVE will be an asset.
**Primary Location:** IN-KL-Trivandrum
**Organization:** Hyatt Regency Trivandrum
**Job Level:** Full-time
**Job:** Sales
**Req ID:** TRI
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Assistant Manager Outlet
Posted 23 days ago
Job Viewed
Job Description
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.
**Qualifications:**
Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
**Primary Location:** IN-KL-Trivandrum
**Organization:** Hyatt Regency Trivandrum
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** TRI
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Talent Acquisition Lead / Manager
Posted today
Job Viewed
Job Description
We’re looking for a Talent Acquisition Lead / Manager to drive elite hiring in India, source from untapped markets, leverage AI tools, and elevate how we attract top tech and consulting talent. If you’re self-driven, persuasive, and thrive on challenges, this role is your stage to make a big impact.
What You’ll Do
• Drive elite hiring: Build innovative sourcing strategies to identify and attract the best Product Engineers, Cloud Architects, Functional Consultants, and more from across Kerala, TN and other key markets across India.
• Be a market shaper: Map and open new talent pools across cities, and competitor ecosystems to stay ahead of the curve.
• Leverage AI and tech: Use AI-powered tools, data insights, and digital strategies to drive recruitment productivity, efficiency, and smarter decision-making.
• Own the candidate experience: Act as both recruiter and brand ambassador selling Zafin’s vision to top candidates and creating differentiated engagement for high-demand profiles.
• Partner and influence: Work closely with senior business leaders, hiring managers, and global stakeholders to define talent needs and deliver on ambitious goals.
• Lead with accountability: Drive and report on KPIs like time-to-hire, quality-of-hire, pipeline velocity, and diversity.
• Elevate the team: Mentor recruiters, instill a sales-oriented and data-driven mindset, and build a culture of excellence in TA.
• Familiarity with Sourcing Platforms and ATS : LinkedIn, Naukri, InstaHyre, Greenhouse, Other
What We’re Looking For
• 10-12 years of progressive TA experience with at least 3–4 years leading small - mid-sized hiring teams.
• Proven success in hiring elite, hard-to-find talent in tech / SaaS / product companies.
• A go-getter mindset — persuasive, sales-oriented, and able to thrive under ambitious goals.
• Strong ability to think outside the box: creative sourcing, employer branding, digital and social engagement.
• Experience using AI-based recruiting tools, market intelligence platforms, and automation to transform TA delivery.
• Excellent communication and influencing skills and able to take stakeholders and teams along while also challenging the status quo.
• Data-driven approach with sharp focus on recruitment KPIs and ROI.
• A technical background (B.Tech or equivalent) is a plus — helps you speak the language of the talent you’ll be hiring.
• Self-driven, thrives on challenges, and has the grit to win in competitive markets.
Why Zafin?
• Be part of a global SaaS leader redefining banking technology.
• Work directly with senior leadership on high-impact hiring strategies.
• Opportunity to reimagine recruitment using AI, branding, and digital engagement.
• A culture that values entrepreneurial spirit, innovation, and results.
• Competitive compensation, career growth, and a chance to make your mark on a global stage.
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Implementation Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
● Lead a 20+ member team managing implementations across the US, UK, and AUS
regions.
● Oversee the full lifecycle of Aeka implementation projects, including planning, resource
allocation, execution, and post “Go live” support
● Manage and monitor end-to-end image migration efforts from legacy imaging platforms to
Aeka, ensuring accuracy and minimal downtime.
● Build and refine processes for smoother onboarding, faster image conversions, better
sensor monitoring, and increased adoption of the imaging platform.
● Coordinate cross-functionally with Product, Engineering, and Customer Success to ensure
operational alignment, product feature development, and client satisfaction.
● Ensure comprehensive documentation of implementation processes, client configurations,
image migration procedures, and support guidelines.
● Provide regular reports on operational performance, project status, and team metrics to
Leadership.
● Monitor KPIs and reporting metrics to identify gaps, trends and opportunities for continuous
improvement.
● Mentor and coach team members, conduct performance evaluations and foster a culture of
ownership, collaboration and accountability.
Skills and Qualifications
● 8+ years of experience in operations management, with at least 3 years in leading software
implementations.
● Experience working in a high-growth, SaaS-based or healthcare technology environment.
● Experience managing large-scale software implementations spread across multiple
locations/countries.
● Strong understanding of imaging technologies and workflows (X-ray, Intraoral, Pano,
DICOM).
● Experience in building scalable processes to improve operational efficiency and system
adoption.
● Excellent communication and leadership skills to manage large teams and client
interactions.
● Familiarity with healthcare compliance standards (e.g., HIPAA) is a plus.
● Experience in Helpdesk / Incident Management tools like Zendesk, Freshdesk, Jira etc.
● Prior experience working Night Shifts.
Location
● Trivandrum
Asset Manager – Hospitality & Commercial Real Estate
Posted 2 days ago
Job Viewed
Job Description
Role Summary
This is a leadership role responsible for managing, enhancing, and unlocking the performance and value of MPG’s hospitality and commercial real estate portfolio, including hotels, restaurants, IT parks, and strategic land banks. The role demands strategic foresight, financial acumen, operator management, and ownership thinking. The Asset Manager will work closely with the MD on all major hospitality and real estate initiatives.
KEY RESPONSIBILITIES
a) Asset Performance Management
• Monitor and drive the financial and operational performance of all hotel and restaurant assets
• Lead the budget finalization process with operating partners (Taj, Hilton, Accor), ensuring ownership goals are embedded
• Conduct periodical performance reviews versus budgets; analyze deviations and implement course correction
• Analyze RevPAR, GOP, ADR, occupancy, and EBITDA trends; optimize ROI
• Benchmark with industry data and STR reports to ensure competitiveness
b) Commercial Asset Management
• Manage leasing, tenant relationships, and yield enhancement at Technopolis IT Park and future commercial developments
• Oversee CAM, tenant compliance, facilities, and lifecycle maintenance
• Structure monetization strategies through leasing, JV, REIT, or selective exits.
c) Land Bank Development
• Drive the development of MPG’s land banks in Kerala, Chennai, and other key markets
• Float and manage RFPs for architects, contractors, and brand/operator tie-ups
• Evaluate feasibility, design concepts, and financial models for new hotels, resorts, and mixed-use developments
• Ensure statutory approvals and timely execution
d) Brand & Operator Engagement
• Identify and evaluate suitable hotel brands across segments
• Negotiate management agreements and commercial terms
• Govern operator relationships to ensure compliance with MPG’s financial and brand objectives
e) Reporting & Strategic Input
• Maintain MIS, dashboards, and board presentations on asset performance
• Support the MD in preparing investment strategy papers, pitch decks, and deal structuring
• Track hospitality and real estate trends for informed decision making
KEY COMPETENCIES
• Financial and analytical rigour with strategic outlook
• Ability to handle operator negotiations, feasibility analysis, and reporting
• Excellent communication and interpersonal skills to interface with the MD, operators, vendors, and consultants
• Strong project management and execution coordination ability
• Willingness to travel periodically across South India
EXPERIENCE
- 8–15 years of relevant experience in hotel asset management, real estate development, or investment advisory
- Experience working with top-tier hotel brands/operators
- Strong knowledge of hotel P&L, lease structuring, CapEx ROI, and development cycles
- Exposure to heritage restoration, commercial leasing, and hospitality contracting
Manager, Cloud Support
Posted 4 days ago
Job Viewed
Job Description
What is the opportunity?
Reporting to the Director, Cloud Support, Manager, Cloud Support will support and align efforts to meet customer needs. The candidate will work with the different internal team (cross functional and operational) to ensure seamless support to client needs
Location: Trivandrum
Major Responsibilities:
- Work with senior team members to plan, organize, coordinate, execute projects and Initiatives
- Manage meetings, document interactions with actions and next steps
- Diligence in follow-up and follow-through
- Create, update, present project plans
- Organize work to achieve positive outcomes
- Encourage use of agile work management processes
- Facilitate weekly, bi-weekly sprints for the team(s) assigned
- Help team members prioritize workload.
- Maintain a healthy team by empowering, motivating, and building trust
- Set goals for team members
- Present weekly progress reports
- Have good control on the work management process to adapt and course correct with agility
- Identify improvement areas, plan, and execute improvement items
- Summarize problems at hand for senior stakeholder consumption
- Prepare and participate in status meetings, governance meetings
- Setup, coordinate and manage triage sessions with customers and partners
- Work with the different internal team (cross functional and operational) to ensure seamless support to client needs
- Must be able to technically guide the team
- Communicate proactively with customers and internal team members to deliver business value as a part of daily work management
- Coach, guide, mentor other members of the team/organization
- Support team in developing process knowledge base
- Setup knowledge base for the team to refer and enrich It continuously
- Lead from the front
Key Performance Indicators (KPIs):
- Clarity in thoughts and action: Written and Verbal
- Demonstrate ability to walkthrough the product/project functionality to an internal/external audience
- Demonstrate process adherence for all change management activities
- Demonstrate proactivity
- Demonstrate follow-ups and follow-throughs
- Client facing presentation ability
- Independently manage client expectations
- Client/Partner engagement - Drive/Attend Weekly/Monthly meetings with client
- Deliberate RCA discussions with client
- Internal stakeholder management and updates
- Closely work with Product team to align on production issues, and push for product release for timely delivery to client.
- Systematic team management and proper guidance/direction to the team.
Working Conditions:
- Ability to work in remote and/or office setting
- Fast paced environment with tight deadlines
- Support offshore hours / multiple time zones
- Flexibility with working hours based on team and client needs
Minimum Required Technical Skills / Qualifications
Knowledge, Education, Training:
- Degree in computer science, engineering, business administration or equivalent experience
- Industry accepted certifications in management space
- Must be familiar with our product or a product used by financial institutions in a similar space
Experience:
- Multiple years of experience working with customers and partners
- Domain knowledge of banking and financial institutions and/or large enterprise IT environment is desirable
- Experience in leading techno functional discussions with client. Knowledge of cloud concepts
Technical:
- Agile, Scrum experience
- Experience with process methodologies used in software industry
- Good understanding of java based technical implementations, deployments and troubleshooting
- Strong in database concepts
- Microsoft Excel, Word, PowerPoint, Wiki, Planning software, Agile project management tools
- Must be able to use and work with user interface-based applications
Communication:
- Strong, clear, and concise written and verbal communication skills
- Ability to communicate effectively at all levels of the organization
Customer facing skills: Connect, Engage, Listen, Explain, Facilitate, Coordinate, Follow-through
Interpersonal Skills: Strong interpersonal skills and can foster team collaboration.