1152 Management jobs in Neyyattinkara

**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
**Qualifications:**
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills.
**Primary Location:** IN-KL-Trivandrum
**Organization:** Hyatt Regency Trivandrum
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** TRI000903
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.
**Qualifications:**
Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
**Primary Location:** IN-KL-Trivandrum
**Organization:** Hyatt Regency Trivandrum
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** TRI000896
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Outlet Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton policies and procedures.
**What will I be doing?**
As the Outlet Manager, you will be responsible for performing the following tasks to the highest standards:
- Maintain a high customer service focus by approaching your job with the customers always in mind.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
- Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Create an environment where everyone in the department is focus on "creating that special experience" to deliver exceptional customer service.
- Actively seek verbal feedback from customers and team members at each service period.
- Agree on and implement actions to make improvements to customer service.
- Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager.
- Make sure all customers' requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day.
- Be available to assist on duty in the restaurant and bars during any busy days or special events.
- Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask.
- Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department.
- Knowledgeable of Hilton departmental standards.
- Able to explain the standards to the team and Managers, assessing team members against these standards.
- Ensure that training on departmental standards is regularly conducted in the outlets.
- Monitor standards through regular standards review checks.
- Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service.
- Implement and follow-through with improvements identified.
- Plan, prioritize, organize and control the day-to-day operation.
- Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.).
- Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
- Describe, assign and delegate duties and authority for the operation of the restaurant at all times.
- Understand the situation in other departments and their implications for your own department.
- Plan ahead and ensure adequate resources are available.
- Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
- Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
- Ensure that the shift is reviewed, and handovers and briefings are carried out.
- Maintain in-depth technical knowledge and skills required for the job.
- Establish good communication with the Kitchen team.
- Maintain event and function histories to assist with returning events.
- Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements.
- Attend and participate in regular F&B operational and roster meetings.
- Understand the goals of the hotel and the department's role in achieving it, communicating goals and clear direction to the team.
- Set and agree to departmental objectives for self and team.
- Represent the needs of the team to others in the hotel.
- Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
- Seek out and maximize departmental and hotel revenue opportunities.
- Be aware of potential highs and lows in the business.
- Create and implement sales promotions and team member incentives as per discussion with the F&B Manager.
- Assist the F&B Manager with preparation of event brochures.
- Identify, communicate and act on potential sales leads.
- Create an environment where "everyone sells".
- Supervise the financial performance of the department in line with the profit plan.
- Use key monitors and financial targets to evaluate the department's performance and make future plans.
- Complete regular financial and operating reports as required or requested by the F&B Manager.
- Forecast potential revenues and costs.
- Following company control procedures, control costs without compromising standards.
- Analyze and explain any financial variance against plan.
- Set-up and maintain leave plans for the department.
- Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel.
- Understand the quantity and quality of people needed to operate the department.
- Assist with carrying out selection interviews and making effective recruitment decisions.
- Ensure that new recruits have all the relevant information before commencing employment.
- Assist with planning and ensuring departmental orientation is carried out.
- Ensure that the Orientation Training manual for each outlet is kept up to date.
- Ensure that standards training, and assessments are carried out.
- Ensure the health, safety and well-being of customers and all team members.
- Understand relevant OH&S legislations and their implications on the operation of the department.
- Communicate to the team their responsibilities within OH&S.
- Ensure that safe and healthy working practices are implemented at all times.
- Ensure that hygiene training is conducted at least once a year.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
An Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- 2-4 years managerial position in a 4 / 5-star category hotel.
- Familiar with computer systems.
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Strong leadership, people management and training skills.
- Guest oriented and able to confidently build and exceed service standards.
- Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
- Strong interpersonal skills and attention to details.
- Key strengths (under the 9 competencies) in people management communication and planning.
- Thorough knowledge of restaurant operations including food, beverages, supervisory aspects,
- service techniques, and guest interaction.
- Considerable skills in math and algebraic equations using percentages.
- Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
- Able to work under pressure and deal with stressful situations during busy periods.
- Outgoing personality and willing to work for long hours.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Restaurant Manager_
**Location:** _null_
**Requisition ID:** _HOT0BU8J_
**EOE/AA/Disabled/Veterans**

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Banquet Manager is concerned with the strategic management of the Banquet Department, in line with prescribed Hilton Worldwide and hotel policies and procedures.
**What will I be doing?**
As the Banquet Manager, you will be responsible for performing the following tasks to the highest standards:
- Maintain a high customer service focus by approaching your job with the customers always in mind.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
- Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Actively seeking verbal feedback from customers and staff at every opportunity.
- Agree on and implement actions to make improvements to customer service.
- Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Catering Manager / Food & Beverage Manager.
- Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask.
- Knowledgeable of Hilton departmental standards.
- Able to explain the standards to the team and Managers, assessing team members against these standards.
- Monitor standards through regular standards review checks.
- Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implementing and following through with improvements identified.
- Assist with preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities and occupancy and external events, promotions, etc.).
- Assist with communication to the Front Office and Groups & Tours teams about functions that concern them.
- Describe, assign and delegate duties and authority for the operation of the Catering department at all times.
- Plan ahead and ensure adequate resources are available.
- Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
- Maintain in-depth technical knowledge and skills required for the job.
- Establish good communication with the Kitchen team.
- Provide and communicate clear directions to the team.
- Maintain event and function histories to assist with returning events.
- Attend and participate in regular F&B operational and roster meetings.
- Understand the goals of the hotel and the department's role in achieving it, communicating goals to the team during trainings and communications meeting, and getting members of the team to work cooperatively with others.
- Ensure that all managers are communicating effectively through daily briefings.
- Assist with keeping the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
- Provide and communicate clear directions to the team.
- Complete regular financial and operating reports, as required or requested by the Food & Beverage Manager.
- Set-up and maintain leave plans for the department.
- Understand the quantity and quality of people needed to operate the department.
- Carry out selection interviews and make effective recruitment decisions.
- Ensure that new recruits have all relevant information before commencing employment.
- Plan and ensure that departmental orientation is carried out.
- Ensure that standards trainings and assessments are carried out.
- Regularly review individual and team performance against objectives, providing feedback.
- Develop and implement department training plans to meet business needs.
- Review and evaluate all training activities.
- Participate in trainer programmes, providing structured training to those starting careers in the Hospitality industry.
- Understand relevant OH&S legislations and their implications on the operation of the department.
- Communicate to the team their responsibilities within OH&S.
- Ensure that safe and healthy working practices are implemented at all times.
- Ensure that hygiene training is conducted at least once a year.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Banquet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- 2-4 years in a managerial position in a 4 / 5-star category hotel.
- Good English skills, both written and verbal to meet business needs.
- Familiar with computer systems.
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Strong leadership, people management and training skills.
- Guest oriented and able to confidently build and exceed service standards.
- Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
- Strong interpersonal skills and attention to details.
- Key strengths (under the 9 competencies) in people management communication and planning.
- Able to work under pressure and deal with stressful situations during busy periods.
- Outgoing personality and willing to work for long hours.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Banquets_
**Title:** _Banquet Manager_
**Location:** _null_
**Requisition ID:** _HOT0BTX3_
**EOE/AA/Disabled/Veterans**

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Human Resources Manager will lead the hotel's human resources function, manage Team Member equipment and facilities in line with Hilton and hotel policies and procedures.
**What will I be doing?**
As the Human Resources Manager, you will be responsible for performing the following tasks to the highest standards:
HR Strategy
- Establish and implement annual objectives for the Human Resources department to achieve business needs.
- Utilize and manage the Human Capital Resources and operation based on variable business status.
- Ensure that the department's activities are aligned with the Corporate Human Resources Strategy, and that the Hotel Actions have been implemented where appropriate.
- Establish, maintain and ensure adherence and compliance to all personnel-related policies and procedures.
- Support the financial objectives of the hotel through proper and efficient management.
- Prepare the Annual Human Resources Budget and monthly Rolling Forecast.
- Ensure that the department's operational budget is strictly adhered to, that all costs are controlled, and expenditures are properly approved.
- Encourage team members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
HR Operations
- Co-ordinate and monitor the activities of the Human Resources division.
- Ensure that the necessary Human Resources forms are submitted to regional or area Human Resources Specialists promptly.
- Facilitate and organize the Global Team Member Survey (GTMS) and communicate the results to all TMs with relevant action plans and motion implementation progress.
- Ensure that Human Resources personnel provide the appropriate level of professional, courteous and caring service to other team members (internal guests) and other visitors to the division.
- Serve as member of the 4M and work closely with all Executive team members in supporting and achieving the hotel's goals and objectives.
- Assist Department Heads in customizing department job description.
- Ensure that team members follow all hotel, company and local rules, policies and regulations.
- Assist the department in managing team members to maintain a high standard of personal appearance and hygiene, adhering to the hotel and department's grooming standards.
- Represent the hotel in union negotiations and related activities, working closely with the Regional Human Resources team and the Hotel Management team accordingly.
- Respond to changes in the Human Resources function as dictated by the industry, company and hotel.
- Assist the GM to maintain a healthy relationship with the hotel owner.
Recruitment
- Oversee the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.
- Liaise with school alliance and oversee the recruitment website to expand and maintain the recruitment channel.
- Work with operation departments to maximize the labour work efficiency, control labour cost and determine upcoming staffing needs through workforce planning.
- Be actively involved in the outsourced labour request approval, outsourced company evaluation and departmental daily outsourced labour usage, training, supervision and payment review.
- Communicate with School Alliance regularly to ensure the students from Hilton Class receive adequate Hilton training. Participate in textbook revision, teaching and curriculum development as per request.
Compensation & Benefits
- Oversee the hotel's team member welfare programs, ensuring that the benefits supplied are relevant and competitive in the local marketplace.
- Maintain efficient staffing levels and payroll systems, helping Division / Department Heads to maximize productivity and minimize unnecessary payroll costs.
- Research and propose competitive compensation / benefits / incentive packages.
Learning & Development
- Oversee the training and development function for all hotel team members.
- Review and follow hotel human capital by term.
- Support the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan, coaching / mentoring program and by assisting the Assistant Human Resources Manager with selected Leadership Series courses.
- Conduct annual performance development discussions with team members, supporting them in their professional developmental goals.
- Direct administration of performance appraisals in all departments.
- Support the hotel's focus on service excellence by training and assisting team members to train others in providing exceptional service to the hotel's external customers (guests).
- Assist in the training of Human Resources team members making sure that they have the necessary skills to perform their duties in the most productive way.
Culture Champion
- Establish hotel culture to align with Hilton culture, unify team member behaviour, procedure and policy, influence team with positive feedback.
- Champion esprit - take initiative, share and practice Hilton culture, ensuring that all training, workshop, recognition activity, empowerment guidelines are implemented with Hilton culture.
- Transmit Hilton culture positively, ensure all teams implement it.
- Share best team member story, set up related policy, standardize team member performance, make sure to maximize team member's awareness of Hilton's strategy and operating philosophy / concepts.
Legal Compliance
- Ensure that the hotel is adhering to all company / hotel Human Resources policies and procedures.
- Ensure that government-stipulated team member legislations are strictly followed and implemented.
- Ensure that all team members are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company / hotel policies and procedures.
- Understand and strictly adhere to rules and regulations established in the Team Member Handbook and the hotel's policies concerning fire, hygiene and health and safety.
TM Facilities
- Ensure that team member facilities are maintained according to Hilton's high standards of operation.
- Maintain the safety and cleanliness of work areas and team member areas, including, but not limited to, the team member kitchen and locker rooms.
- Assist and supervise the Head Chef to ensure smooth and efficient operation of the kitchen and service area, maintain cost control, as well as to follow food safety standard management and instruction of Hygiene team members (if any) or the Operations Manager directly.
- Review monthly / regular food and safety check reports from the Operations department and track the status on a regular basis.
- Organize monthly meetings with the Head Chef to know if any initiative can be done including food cost analyses and some potential issues such as cross exposure or support.
- Manage the team member dormitory, making sure to create a safe and secure living conditions to team members, implementing the Dormitory Check System and entertainment activities to encourage the THRIVE life for team members.
Others
- The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
- Carry out any other reasonable duties and responsibilities as assigned.
**What are we looking for?**
A Human Resources Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Fluent in written and spoken English to meet business needs.
- Good communication skills, both verbal and written.
- Good relationship with the local labor bureau and government agencies.
- Thorough knowledge of federal, state and local laws.
- Thorough knowledge of salary, employment and benefits administration and payroll.
- Ability to lead, provide guidance and develop team members.
- Ability to train, motivate, evaluate, mentor and direct team members and managers to meet desired ends.
- Ability to manage by example.
- Ability to maintain excellent relations with team members and maintain team member and guest confidentiality at all times.
- Ability to create, implement and monitor hotel and team member goals, strategies and policies.
- Good organizational and presentation skills.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _HR Manager_
**Location:** _null_
**Requisition ID:** _HOT0BSIY_
**EOE/AA/Disabled/Veterans**

Role & Responsibilities :

- Taking care of complete employee life cycle

- Good knowledge of TA and hiring strategies

- Excellent Stake holder management

- Proactive approach

- Good in MIS and Data management

- To understand and assess various job requirements and source candidates accordingly from various sources independently

- To screen resumes and applications online via job portals, internal Career Site, reference etc.

- Ability to conduct telephonic/video interview starting from junior to senior level across various departments and scheduling the candidates for interview with business managers.

- Coordinating with stakeholders & the candidate for interview/Offer/Joining and ability to close positions as per the set timelines.

- To take overall responsibility for recruitment activity and to ensure availability of manpower as per business requirement.

Hi Connections!

Livspace #hiringalert

About Livspace :

Livspace is Building the world's first end-to-end interior design platform out of India. We’re India's top online home improvement & interior destination for consumers and the world & first design automation platform for designers.

Profile: Business Manager - Sales

Location: Trivandrum

Years of Experience: 4 -6 years

About the Role

n the role of a Business Manager - Sales, you will be required to own the sales funnel & drive sales closure. You will need to achieve sales target on projects month on month through a team of 6 to 10 designers.

• Enure sales funnel management to achieve a higher conversion rate output.
• Target and achieve of 12 to 15 projects a month, by ensuring new projects bookings.
• Responsible for Customer Experience & Relationship Management.
• Training designers to esnure sales & enabling them to achieve their targets.
• Bachelor's Qualification in B-Arch, B-Tech, Commerce, Masters/ any Specialization / MBA Tier 2.
• 5+ years of work experience in Business Development and Growth.
• 3+ years experience in B2C Sales

Who we are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 35,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com .

You Are

A passionate Technical Project Manager (TPM) playing a pivotal role, requiring robust background in software development with the ability to collaborate effectively with all stakeholders, including customers. As a TPM, you will be responsible for overseeing project execution, ensuring alignment with business objectives, and facilitating clear communication across teams. This role demands excellent problem-solving skills, troubleshooting and analyzing issues, providing timely support to the team. Having strong leadership and organizational skills, managing customer expectations, ensuring satisfaction, and fostering long-term relationships at the same time collaborating seamlessly with both functional and non-functional teams to ensure project success.

The Opportunity

• Process Development: Orchestrate projects to develop or implement technical processes to meet identified business needs.
• Software Delivery Methodologies: Effectively implement software delivery methodologies to instill customer confidence in technical solutions.
• Team Building and Management: Build, manage, and nurture high-performing technical teams, providing individual and team mentoring to ensure high levels of engagement. Develop technical team capabilities, ensure seamless technical communication, and resolve technical conflicts.
• Best Practices Adoption: Adopt and build software engineering best practices that can be leveraged by other technical teams.
• Project Planning and Technical Execution: Define technical activities, responsibilities, critical milestones, resources, skill needs, interfaces, and budget. Optimize costs and time utilization, minimize waste, and deliver projects on time and within budget, adhering to the agreed technical scope and ensuring high-quality technical results.
• Metrics-Driven Management: Plan and implement a metrics-driven management model to quantitatively assess the technical health of the project.
• Resolution: Collaborate and resolve technical conflicts in alignment with business goals.
• Guidance: Provide technical guidance to teams, ensuring they implement the most optimal solutions and adhere to best practices.
• Troubleshooting: Troubleshoot and solve technical challenges that arise during the project lifecycle.
• Mentoring and Guidance: Mentor and guide team members to enhance their technical skills and ensure they are aligned with project objectives.
• Stakeholder Management: Identify key technical stakeholders and establish and maintain positive business relationships with them, both internal and external.
• Communication Management: Maintain regular communication with technical customers, partners, and suppliers, addressing their needs empathetically and understanding their technical environment.
• Risk Management: Anticipate potential technical risks and manage them by applying suitable risk management strategies and developing contingency plans.
• Governance Implementation: Define and implement the technical governance model according to the project's needs.

What You Need

• Bachelor’s Degree in a technical major and/or relevant experience
• 10+ years of demonstrated and hands-on experience in project management
• Experience in leading globally disbursed multiple project teams concurrently
• Solid understanding of software development life cycle (SDLC) and its interactions with project management discipline
• Experience in closely working with Product Managers/Owners and Deliver Leaders
• Experience defining and implementing project metrics for scope, schedule, cost and quality
• Experience with a variety of project management tools such as Jira, MS Project, Share Point and capacity models
• Strong project management leadership skills which will include mentoring, knowledge on IT networks and applications (experience in Cloud-based development projects preferred)
• Communicate project / program goals, expectations, progress and risks effectively to various stakeholders, including team members and leadership
• Quick thinker, should be adept at identifying and triaging problems that require inputs from cross-functional teams
• Ability to develop organizational awareness and context in short span of time
• Provide quick inputs to support decision making under tight timelines
• Flexibility and adaptability to work through multiple short but overlapping tasks / projects
• Exceptional organizational and analytical skills. Able to identify and resolve issues in timely manner.
• Excellent written and oral communication skills. Strong presentation skills

What We Believe

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the center of everything we do.

Humility

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.