1,740 Manager Quality jobs in India

About the Company

As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit

Position Summary

Monitoring and overseeing the overall functioning and performance of the QC department, with regards to daily operations and personnel development. Focus on maintaining a quality yield of over 98% and 100% on-time delivery. Ensuring team functions at an ideal capacity between full time and freelance staff to manage peak volumes; and monitor benchmarks. Innovate and improve process thereby ensuring overall cost reduction and improved efficiency and quality gains. To motivate and keep high team morale and positive attitude towards work

Outcomes and Accomplishments

As an Assistant Manager, you are required to:

• Directly responsible for 2 to 3 Team Leads who will internal see 25 to 30 editors
• Ensure implementation of quality producers. This includes roll out of new procedures, keeping the team updated on client specifications
• Collaborate with other departments regarding policies and procedures
• Involvement in QA research and feedback. Channeling internally and externally through:

-timely follow-up with individuals or/ and the team to ensure the issue at hand is fully addressed and understood

-Suggest corrective and preventive actions.

-Analyzing error trends and using the data to ensure the targeted group has received the required refresher/training

-To improve the overall quality of deliverables by the team and come up with initiatives that increase overall quality and productivity

• Identify areas of improvement in team by:

-Regularly review and analyze error trends and other quality issues and implement corrective and preventive solutions

-Regularly review the QC procedures they are up to date

-Improve efficiency

-Encourage and implement automation

• Ensure the team is updated on the latest software updates and collaborate with the Process Lead/SME to suggest improvements
• Represent the QC team in relevant meetings and calls
• Team metrics and data organization:

-To maintain the teams’ metrics and present them at monthly performance reviews

-Ensure this data is used to display current performance and to ensure adequate capacity for projected volumes

-To share this data with team management and the team to improve overall performance

• Training and Documentation: Work with trainers and documentation representatives and management:

-Organize the training plan for new recruits

-Schedule refresher training for the team

-Ensure all QC documentations are up to date

-Assess documents on a quarterly basis to ensure they are in accordance with Deluxe, client and department expectation

• Enforcement:

-Ensure all relevant trackers are accurately updated by the team

-Ensure that Team Leads are accurate and prompt with their task

-To also ensure that established procedures are followed by the team and enforced regularly by the Team Leads

• Be involved in business continuity and succession planning, ensuring the next generation of leaders are well groomed, think and act in the desire fashion:

-To chart out team members’ growth in the company, along with Team Leads and managers, and plan for future growth and numbers, promotions, etc, and groom them in accordance with this plan

-Work with senior employees individually, if possible, on projects that can bring out their strengths and allow them to develop

-Monitor how Team Leads plan their tasks and provide guidance on delegation of tasks and grooming, when required

• To ensure smooth and effective communication within the team
• Maintain discipline within the team with respect to schedule adherence
• To motivate the team and ensure high morale. Work with Leads, managers, and HR, to assure employee engagement are heard and addressed
• Conduct annual appraisals of the three Team Leads and participate in the appraisals of team members by the leads
• Recognize and reward team members’ accomplishments, through various award nominations
• To groom backups to take for all tasks

What You Bring:

• You are a team player
• You will be able to think logically, critically, and independently, considering all potential scenarios
• You can look at the bigger picture and identify and solve potential problems before they arise
• You have leadership qualities
• You are a tactful objective and fair during problem assessment
• You can work and stay focused under pressure
• You can give constructive feedback and simultaneously encourage and motivate the team
• Act as a mentor or a guide to TLs and others and coach them to handle their own tasks better
• Your focus is on improving the process and increasing efficiency

**Candidates should be flexiable to work in any shift and ready to work from our office location Bangalore (Bellandur)**

Role Summary:

The incumbent will be responsible for managing end-to-end Quality Control activities at the factory, ensuring robust quality systems, zero-defect culture, and compliance with internal and regulatory standards.

Key Responsibilities:

1. Ensure standard QC procedures for RM/PM/Bulk/FG sampling and release are followed as per AQL, specs & analytical protocols.
2. Audit and manage BPR, IPQC & QC documentation. Implement CAPA for non-conformance.
3. Strengthen in-process checks and support plant teams in incident mapping & resolution.
4. Drive improvement in QACI, QRI & QMS metrics; generate and publish QC MIS reports.
5. Manage disposition of rejected/non-conforming materials and ensure traceability.
6. Maintain specifications, shade cards, artworks, and coordination with related teams.
7. Conduct trials for NPDs and changes; ensure protocol-based evaluation and implementation.
8. Perform risk audits (unit/supplier), recommend CAPAs and follow-up.
9. Train QC/shopfloor teams on SOPs, systems, audits, and process controls.
10. Support root cause analysis, CAPA, FMEA, and shopfloor troubleshooting.
11. Lead Quality initiatives like Kaizens, Six Sigma projects, complaint reduction drives.

Qualifications & Experience:

Education: M.Sc. Chemistry (mandatory) ISO Lead Auditor / Six Sigma certification preferred

Experience: 8–10 years in FMCG QC, including 5–6 years in factory team leadership Hands-on with ISO, audits, NPD, validations, SAP QM, SOPs, risk/process audits Experience in complaint investigation, CAPA, and supplier quality systems

Other Requirements

Strong analytical & documentation skills

Ability to lead cross-functional teams

Proficiency in SAP-QM (preferred)

Responsibilities

• Lead and manage the Quality Control team, ensuring effective allocation of responsibilities, mentoring, and performance monitoring.
• Establish, implement, and continually improve QC systems aligned with ISO 9001:2015 and other relevant quality standards.
• Oversee inspection, testing, and certification processes across all production stages to ensure full compliance with internal and international customer requirements.
• Drive continuous improvement initiatives in quality systems, measurement techniques, and reporting.
• Ensure accuracy, completeness, and long-term traceability of all quality records and documentation.
• Liaise with internal departments, customers, and external auditors to demonstrate compliance and manage audits effectively.
• Implement advanced quality tools, data analysis, and root-cause investigation methodologies to prevent recurrence of non-conformances.

Qualifications

• Graduate degree in Engineering, Materials Science, or related discipline (postgraduate preferred).
• Minimum 10 years of progressive experience in Quality Control / Quality Assurance, with at least 5 years in a leadership role heading a team.
• Strong familiarity with ISO 9001:2015 standards and audit processes.
• Demonstrated expertise in developing, maintaining, and auditing comprehensive quality documentation systems.
• Proven ability to manage high-complexity projects with demanding compliance and international customer standards.
• Excellent written and verbal communication skills, with a strong focus on accuracy, clarity, and documentation discipline.

Required Skills

• Strong leadership and team-building skills.
• Meticulous attention to detail with the ability to manage large volumes of documentation.
• High integrity, professionalism, and commitment to compliance.
• Analytical problem-solving with focus on preventive action.
• Ability to interface confidently with auditors, international customers, and senior management.

Job Description:

• Oversee and manage QC activities for finished dosage formulations, raw materials, in-process, and stability samples.
• Ensure compliance with cGMP, GLP, and regulatory guidelines (USFDA, EUGMP, etc.) in all QC operations.
• Supervise and guide the QC team in chemical, instrumental (HPLC, GC, UV, Dissolution, IR, etc.), and microbiological testing.
• Review and approve analytical reports, specifications, SOPs, and COAs.
• Coordinate with QA, Production, and R&D departments to ensure timely release of materials and products.
• Handle OOS/OOT investigations, deviations, CAPA, and ensure root cause analysis with effective implementation.
• Monitor stability studies and prepare data for regulatory submissions.
• Ensure calibration, qualification, and maintenance of laboratory instruments.
• Conduct training for QC staff to enhance skills and compliance culture.
• Support audits (regulatory and customer) and ensure timely closure of observations.

Role Objective

A key objective of this position is to serve as a strategic leader by providing scientific, technical, and managerial expertise in Quality Control (QC) and Analytical Development across diverse product portfolios. The position is responsible for establishing, validating, and implementing robust analytical testing methodologies in alignment with global regulatory requirements. In addition, the role emphasizes driving operational excellence, ensuring regulatory compliance, and fostering a culture of continuous improvement within the organization.

Desired Candidate Profile

• Graduate/Postgraduate in Life Sciences, Pharmacy, Biotechnology, or a related field.
• Minimum 18–22 years of relevant experience in Quality Control and Analytical Development, with at least 4–5 years in a leadership capacity.
• Strong knowledge of cGMP, FDA, ICH, and other applicable regulatory guidelines.
• Proven expertise in method development, validation, transfer, and technology transfer.
• Demonstrated ability to lead cross-functional teams, manage budgets, and oversee multi-site QC operations.
• Excellent interpersonal, communication, and leadership skills.

Roles & Responsibilities

• Lead QC and Analytical Development operations across sites, ensuring compliance with cGMP and regulatory requirements.
• Establish, validate, and maintain analytical testing methodologies for raw materials, intermediates, excipients, APIs, and drug products.
• Oversee the development of specifications, stability programs, trend analyses, and retesting strategies.
• Ensure effective implementation and continuous utilization of Laboratory Information Management Systems (LIMS).
• Provide scientific guidance for investigations and resolution of OOS (Out-of-Specification) and OOT (Out-of-Trend) results while ensuring data integrity.
• Collaborate with R&D, Quality Assurance, Regulatory Affairs, and Manufacturing to ensure robust analytical support for product development and commercial operations.
• Develop SOPs and ensure all quality control documentation aligns with regulatory standards.
• Drive method improvement, method transfer, and technology transfer initiatives.
• Monitor equipment qualification, calibration, and compliance with analytical testing requirements.
• Manage budgets, forecast expenditures, and allocate resources efficiently.
• Lead, mentor, coach, and develop the QC and Analytical Development team to enhance technical competencies and scientific excellence.
• Support production processes through analytical insights and data-driven decision-making.

Functional Skills Required

• Strong expertise in analytical techniques (UV, Dissolution, etc.).
• Knowledge of compendial requirements (USP, EP, JP, BP, etc.).
• Competency in method development, validation, and lifecycle management.
• Proficiency in data integrity principles and LIMS implementation.
• Ability to conduct and review technical investigations with root cause analysis.
• Budget planning and resource management.

Behavioral Skills Required

• Strategic mindset with a results-oriented approach.
• Strong problem-solving and decision-making skills.
• Excellent leadership and people management capabilities.
• Ability to influence and collaborate across cross-functional teams.
• Adaptability to a fast-paced, evolving environment.
• Commitment to scientific excellence and continuous improvement.

Team Size to be Handled:

Manage a team of 20-25 QC professionals, including 3-4 direct reportees at the Sr. Manager and Manager levels, reporting to the VP – Corporate Quality.

Important Links:

Website:

LinkedIn:

Instagram: Biotech Vision Care

Biotech is an Equal Opportunity Organization promoting diversity while ensuring no discrimination on any ground, including gender, race, religion, age, sexual orientation, disability, etc.

Roles and Responsibilities:

• Should have in depth knowledge of ISO 9001, ISO14001, & ISO 45001 standards. Certified Internal auditor / Lead Auditor will be an added advantage.
• Proficiency in GD&T and engineering drawing standards.
• Knowledge about manufacturing processes / work experience in chemical etching process , electroplating , mechanical stamping, furnace operations etc.
• Should have detailed knowledge on process validation , feasibility study and part qualification methods. Collaborate with CFT to support new part development , process improvement, and risk management.
• Sound knowledge of risk assessments, PRD, CP, FMEA, and RCA (5 Why, 8D problem solving, Fishbone Diagram, and Pareto Analysis).
• Ability to perform and interpret tolerance analysis , SPC & measurement system evaluations .
• Lead a Team of 10-15 quality technicians and 3-5 quality engineers
• Train and mentor IQC & IPQC teams and promote quality culture and continuous improvement .
• Documentation – Creating and maintaining quality documentation, standardization and creating and developing quality business processes and systems
• Monitor quality KPIs , analyze trends, and report findings to the reporting manager. Take appropriate corrective actions on time to prevent recurrence.
• Responsible for conducting Inhouse QMS & Process Audits periodically as per the schedule. Lead and coordinate internal and external audits (supplier) , ensuring timely closure of non-conformities.
• Oversee calibration and validation of equipment, including master gauges, ensuring traceability and accuracy.
• Manage internal / external customer complaints , conduct a detailed root cause analysis , and implement corrective and preventive actions (CAPA) on time.
• Excellent leadership, communication, and analytical skills.
• Proficiency in MS office, ERP/MES systems , quality management software, data analysis.
• Understanding of industry specific regulatory standards and safety requirements (e.g., ISO, CE, UL, RoHS, REACH), is an added advantage.

Education and Experience required :

Engineering in Chemical, Mechanical discipline is required.

6-10 yrs of experience in a Quality assurance role is desired.

Candidates from Renewable Energy, Mechanical stamping, Chemical etching or Manufacturing industry is preferred.