16 Managers jobs in Davanagere
Strategic Operations Manager
Posted today
Job Viewed
Job Description
About the Role:
We are seeking a dynamic and detail-oriented Strategic Operations Manager with deep expertise in workforce strategy, delivery operations, and HR program execution within IT consulting/staffing environments. This role is ideal for someone who has successfully driven staff augmentation initiatives with high-profile clients like Amazon , particularly in deploying Software Development Engineers (SDEs) across multiple business units.
The individual will play a pivotal role in aligning internal operational capabilities with external client demands, ensuring scalable, efficient, and compliant talent deployment for long-term success.
Salary: 4 - 10LPA
Key Responsibilities:
Strategic Workforce Planning & Delivery:
- Lead strategic initiatives for scaling SDE deployments into Amazon (and similar FAANG clients), aligning delivery capacity with project demand forecasts.
- Design, refine, and implement operational playbooks for full-lifecycle staff augmentation: sourcing, onboarding, compliance, billing, and retention.
FAANG Client Strategy Execution:
- Build and manage operational frameworks specifically tailored to Amazon’s vendor protocols and contingent workforce requirements.
- Oversee high-stakes delivery pipelines, ensuring timely onboarding of SDEs and smooth transitions across projects or geographies.
- Act as a strategic liaison between client stakeholders (Amazon Vendor Managers/MSP teams) and internal account managers, recruiting leads, and HR partners.
Operations & Process Optimization:
- Identify inefficiencies across delivery operations and develop solutions that enhance turnaround time, onboarding speed, and compliance accuracy.
- Leverage data and reporting (ATS/HRIS insights) to monitor KPIs like onboarding velocity, offer-to-join ratio, resource utilization, and extension/roll-off trends.
Compliance, Risk, and Client Readiness:
- Ensure all operational processes adhere to client-specific audit standards (e.g., Amazon's compliance framework, data privacy rules, background screening).
- Maintain and improve documentation workflows for SOWs, VMS entries (Beeline, Fieldglass), consultant contracts, and visa status management.
Team Leadership & Stakeholder Management:
- Mentor delivery coordinators, onboarding teams, and HR specialists to align execution with client priorities.
- Drive stakeholder engagement with cross-functional teams (HR, Legal, Tech, Recruiting) for seamless execution of talent strategies.
Required Skills & Qualifications:
- 7+ years in strategic operations , HR delivery , or program management in IT consulting or staff augmentation firms .
- Proven track record placing SDEs or technical consultants at Amazon , with a deep understanding of their hiring workflows and VMS systems.
- Strong working knowledge of workforce operations, vendor engagement models, and delivery SLAs in a high-growth, multi-client environment.
- Demonstrated ability to manage complex programs, lead cross-functional teams, and implement data-driven operational strategies.
- Proficiency in tools like Jira, Trello, Greenhouse, BambooHR, SuccessFactors , and project tracking/reporting systems.
Preferred:
- Hands-on experience with Amazon’s Contingent Workforce Program , onboarding portals, or vendor compliance tools.
- Understanding of India & APAC hiring and resource mobility planning .
- MBA or relevant master’s degree in Operations, HR Strategy, or Business Management is a plus.
Strategic Operations Manager
Posted today
Job Viewed
Job Description
About the Role:
We are seeking a dynamic and detail-oriented Strategic Operations Manager with deep expertise in workforce strategy, delivery operations, and HR program execution within IT consulting/staffing environments. This role is ideal for someone who has successfully driven staff augmentation initiatives with high-profile clients like Amazon , particularly in deploying Software Development Engineers (SDEs) across multiple business units.
The individual will play a pivotal role in aligning internal operational capabilities with external client demands, ensuring scalable, efficient, and compliant talent deployment for long-term success.
Salary: 4 - 10LPA
Key Responsibilities:
Strategic Workforce Planning & Delivery:
- Lead strategic initiatives for scaling SDE deployments into Amazon (and similar FAANG clients), aligning delivery capacity with project demand forecasts.
- Design, refine, and implement operational playbooks for full-lifecycle staff augmentation: sourcing, onboarding, compliance, billing, and retention.
FAANG Client Strategy Execution:
- Build and manage operational frameworks specifically tailored to Amazon’s vendor protocols and contingent workforce requirements.
- Oversee high-stakes delivery pipelines, ensuring timely onboarding of SDEs and smooth transitions across projects or geographies.
- Act as a strategic liaison between client stakeholders (Amazon Vendor Managers/MSP teams) and internal account managers, recruiting leads, and HR partners.
Operations & Process Optimization:
- Identify inefficiencies across delivery operations and develop solutions that enhance turnaround time, onboarding speed, and compliance accuracy.
- Leverage data and reporting (ATS/HRIS insights) to monitor KPIs like onboarding velocity, offer-to-join ratio, resource utilization, and extension/roll-off trends.
Compliance, Risk, and Client Readiness:
- Ensure all operational processes adhere to client-specific audit standards (e.g., Amazon's compliance framework, data privacy rules, background screening).
- Maintain and improve documentation workflows for SOWs, VMS entries (Beeline, Fieldglass), consultant contracts, and visa status management.
Team Leadership & Stakeholder Management:
- Mentor delivery coordinators, onboarding teams, and HR specialists to align execution with client priorities.
- Drive stakeholder engagement with cross-functional teams (HR, Legal, Tech, Recruiting) for seamless execution of talent strategies.
Required Skills & Qualifications:
- 7+ years in strategic operations , HR delivery , or program management in IT consulting or staff augmentation firms .
- Proven track record placing SDEs or technical consultants at Amazon , with a deep understanding of their hiring workflows and VMS systems.
- Strong working knowledge of workforce operations, vendor engagement models, and delivery SLAs in a high-growth, multi-client environment.
- Demonstrated ability to manage complex programs, lead cross-functional teams, and implement data-driven operational strategies.
- Proficiency in tools like Jira, Trello, Greenhouse, BambooHR, SuccessFactors , and project tracking/reporting systems.
Preferred:
- Hands-on experience with Amazon’s Contingent Workforce Program , onboarding portals, or vendor compliance tools.
- Understanding of India & APAC hiring and resource mobility planning .
- MBA or relevant master’s degree in Operations, HR Strategy, or Business Management is a plus.
Revenue Operations Manager
Posted 11 days ago
Job Viewed
Job Description
About Singular
Singular is a leader in mobile marketing analytics, helping top brands unify marketing data, measure performance, and optimize growth.
We’re looking for a Revenue Operations Manager to take ownership of our GTM tech stack, streamline systems and processes, and ensure our tools and data work in perfect sync to drive smarter, faster decision-making across sales and marketing.
About the Role
As the Revenue Operations Manager, you will own and optimize our entire go-to-market (GTM) tech stack. You’ll be the architect and the mechanic, making sure our systems (like Salesforce, HubSpot, Apollo, Clay, Chili Piper, Gong, etc.) work in harmony, support efficient workflows, and surface the right insights to drive growth.
If you’re passionate about eliminating bloat, streamlining tools, and enabling teams to move fast, we want to hear from you.
What You’ll Do
- Own and optimize our GTM tech stack—evaluating tool usage, reducing redundancy, and integrating platforms for seamless data flow
- Serve as SFDC administrator and power user: manage workflows, fields, objects, and automation to ensure our CRM supports sales, marketing, and customer success
- Partner closely with Sales, Marketing, and CS teams to design efficient processes across lead routing, scoring, attribution, pipeline hygiene, and reporting
- Build and maintain reports/dashboards that help us track key metrics (e.g., pipeline velocity, conversion rates, campaign ROI)
- Lead tool onboarding and offboarding, including vendor management and training
- Be the go-to connector between systems, solving data gaps, syncing issues, and ensuring reliable reporting
- Stay ahead of new features and capabilities across our GTM tools, constantly improving how we work
- Continuously analyze GTM data across the funnel to identify trends, test hypotheses, and propose actionable improvements across sales, marketing, and customer touchpoints
- Support forecasting, capacity planning, and performance analysis to help leadership make informed, data-driven decisions
What You Bring to the Role
- Proven experience managing GTM tools, especially Salesforce, HubSpot, and at least 2–3 of the following: Apollo, Clay, Chili Piper, Gong
- Strong experience in B2B SaaS GTM models, ideally supporting both SLG and PLG motions
- Hands-on SFDC admin experience with the ability to build and troubleshoot workflows, custom fields, automation, and integrations
- Strong understanding of B2B revenue operations and the connection between sales, marketing, and customer success
- Ability to simplify complex tech ecosystems and eliminate unnecessary tools or processes
- Analytical mindset: you know your way around dashboards, attribution, and pipeline metrics
- Comfortable rolling up your sleeves but also thinking strategically about how tech can unlock growth
- Curious, fast learner, and a proactive problem-solver
Bonus Points
- One or more of the following Salesforce certifications:
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Sales Cloud Consultant
- Experience with data tools (e.g., Looker, Tableau, or similar)
- Experience supporting ABM or multi-touch attribution models
Equal Opportunity
As a proud equal opportunity employer, we're committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We don't just accept differences — we celebrate you being who you are for the benefit of our employees, our products, and our community.
Revenue Operations Manager
Posted 11 days ago
Job Viewed
Job Description
About Singular
Singular is a leader in mobile marketing analytics, helping top brands unify marketing data, measure performance, and optimize growth.
We’re looking for a Revenue Operations Manager to take ownership of our GTM tech stack, streamline systems and processes, and ensure our tools and data work in perfect sync to drive smarter, faster decision-making across sales and marketing.
About the Role
As the Revenue Operations Manager, you will own and optimize our entire go-to-market (GTM) tech stack. You’ll be the architect and the mechanic, making sure our systems (like Salesforce, HubSpot, Apollo, Clay, Chili Piper, Gong, etc.) work in harmony, support efficient workflows, and surface the right insights to drive growth.
If you’re passionate about eliminating bloat, streamlining tools, and enabling teams to move fast, we want to hear from you.
What You’ll Do
- Own and optimize our GTM tech stack—evaluating tool usage, reducing redundancy, and integrating platforms for seamless data flow
- Serve as SFDC administrator and power user: manage workflows, fields, objects, and automation to ensure our CRM supports sales, marketing, and customer success
- Partner closely with Sales, Marketing, and CS teams to design efficient processes across lead routing, scoring, attribution, pipeline hygiene, and reporting
- Build and maintain reports/dashboards that help us track key metrics (e.g., pipeline velocity, conversion rates, campaign ROI)
- Lead tool onboarding and offboarding, including vendor management and training
- Be the go-to connector between systems, solving data gaps, syncing issues, and ensuring reliable reporting
- Stay ahead of new features and capabilities across our GTM tools, constantly improving how we work
- Continuously analyze GTM data across the funnel to identify trends, test hypotheses, and propose actionable improvements across sales, marketing, and customer touchpoints
- Support forecasting, capacity planning, and performance analysis to help leadership make informed, data-driven decisions
What You Bring to the Role
- Proven experience managing GTM tools, especially Salesforce, HubSpot, and at least 2–3 of the following: Apollo, Clay, Chili Piper, Gong
- Strong experience in B2B SaaS GTM models, ideally supporting both SLG and PLG motions
- Hands-on SFDC admin experience with the ability to build and troubleshoot workflows, custom fields, automation, and integrations
- Strong understanding of B2B revenue operations and the connection between sales, marketing, and customer success
- Ability to simplify complex tech ecosystems and eliminate unnecessary tools or processes
- Analytical mindset: you know your way around dashboards, attribution, and pipeline metrics
- Comfortable rolling up your sleeves but also thinking strategically about how tech can unlock growth
- Curious, fast learner, and a proactive problem-solver
Bonus Points
- One or more of the following Salesforce certifications:
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Sales Cloud Consultant
- Experience with data tools (e.g., Looker, Tableau, or similar)
- Experience supporting ABM or multi-touch attribution models
Equal Opportunity
As a proud equal opportunity employer, we're committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We don't just accept differences — we celebrate you being who you are for the benefit of our employees, our products, and our community.
Partner Marketing Operations Manager
Posted 11 days ago
Job Viewed
Job Description
Job Purpose:
Focuses on managing the marketing funds claiming process for partner programs, ensuring compliance, and supporting the marketing staff.
Essential Functions
- Partner claims - track expenses, funding types by country
- Double check all Proof of Performance for compliance, dates, itemized receipts, partner representative, etc;
- File in multiple partner portals
- Track approvals, payments, follow up on rejections and unpaid claims
- Tie payments to project,
- Reconcile differences and allocate overages as necessary including assisting the field marketing team with tracking and processing activities associated with client events
- Close projects
- Monthly accounting functions:
- Account reconciliation and reporting including pulling expenses from marketing projects and converting exchange rates,
- Allocations to discretionary, project or P&L, track discretionary, MOU, and Arrow funds.
- Report number of claims/dollars claimed vs received monthly
Education
- Bachelor’s Degree
Certifications, Accreditations, Licenses
- N/A
Experience
- Minimum of 5years’ experience working with partner funding, as well as a background in finance or accounting, is preferred
Special Knowledge, Skills, and Abilities
- Strong Analytical and Problem-Solving Skills:
- Assess funding needs, develop budgets, and manage financial resources.
- Financial Knowledge:
- Understand accounting principles, budgeting practices, and partner funding processes and portals.
- Communication Skills:
- Communicate effectively with partners, and internal staff
- Organizational Skills:
- Manage multiple projects, track deadlines, and maintain accurate records.
- Attention to Detail:
- Ensure accuracy and compliance in all claims, financial transactions, including exchange rates, and reporting.
- Knowledge of Partner Funding Programs:
- Familiarity with program guidelines, working in multiple portals utilizing multiple platforms, and staying up to date on all program changes.
Partner Marketing Operations Manager
Posted 11 days ago
Job Viewed
Job Description
Job Purpose:
Focuses on managing the marketing funds claiming process for partner programs, ensuring compliance, and supporting the marketing staff.
Essential Functions
- Partner claims - track expenses, funding types by country
- Double check all Proof of Performance for compliance, dates, itemized receipts, partner representative, etc;
- File in multiple partner portals
- Track approvals, payments, follow up on rejections and unpaid claims
- Tie payments to project,
- Reconcile differences and allocate overages as necessary including assisting the field marketing team with tracking and processing activities associated with client events
- Close projects
- Monthly accounting functions:
- Account reconciliation and reporting including pulling expenses from marketing projects and converting exchange rates,
- Allocations to discretionary, project or P&L, track discretionary, MOU, and Arrow funds.
- Report number of claims/dollars claimed vs received monthly
Education
- Bachelor’s Degree
Certifications, Accreditations, Licenses
- N/A
Experience
- Minimum of 5years’ experience working with partner funding, as well as a background in finance or accounting, is preferred
Special Knowledge, Skills, and Abilities
- Strong Analytical and Problem-Solving Skills:
- Assess funding needs, develop budgets, and manage financial resources.
- Financial Knowledge:
- Understand accounting principles, budgeting practices, and partner funding processes and portals.
- Communication Skills:
- Communicate effectively with partners, and internal staff
- Organizational Skills:
- Manage multiple projects, track deadlines, and maintain accurate records.
- Attention to Detail:
- Ensure accuracy and compliance in all claims, financial transactions, including exchange rates, and reporting.
- Knowledge of Partner Funding Programs:
- Familiarity with program guidelines, working in multiple portals utilizing multiple platforms, and staying up to date on all program changes.
Identity & Access Operations Manager [T500-13066]
Posted 8 days ago
Job Viewed
Job Description
Identity & Access operations Manager
At the healthcare organisation, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at the new healthcare organisation, we never stop solving for you.
The Impact You Will Make in this Role:
You are a member of the leadership team for a next-generation Identity and Access Management team. You will be responsible for managing the operations functions for a enterprise Identity and Access Management practice and ensuring solutions and processes across the entire healthcare organisation. Your scope extends through Enterprise systems, Manufacturing, Commercial Products, R&D, Business Development.
You are excited about shaping transformation in a large global company; to lay the groundwork for a secure design across a comprehensive footprint such as Identities of employees, third parties, customers, partners, non-human services / machines, IoT devices, servers, applications, network devices, commercially sold medical devices and software, data, cryptography; across environments such as cloud, on-premises, third party hosted, third party managed, and co-location sites.
You are a self-driven, hands-on individual who is passionate about IAM technologies, problem solving and strengthening a team. You have gained knowledge and expertise in broad range of cybersecurity domains. You enjoy the technical depth of Identity & Access and apply it across broad range of business needs.
As a Identity & Access operations Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Facilitates the use of technology-based tools or methodologies to review, design and implement products and services to provide a strong IAM program that balances access with compliance and confidentiality.
- Identifies and evaluates complex business and technology risks, internal controls that mitigate risks, and related opportunities for internal control improvement.
- Identifies the broader impact of current decisions related to user access, data access and information security.
- Serves as a member of the leadership structure for all IAM disciplines (such as but not limited to - Identity, Sign-On, Federation, Multi Factor Authentication, Privileged Access Management, Directory Services, Role-based Governance & Administration, API Security, Key and Token Lifecycle, Identity Risk, Identity Threat Modeling)
- Remaining informed on trends and issues in the security industry, including current and emerging technologies and policies.
- Fosters an understanding of the need for and application of the IAM system, and facilitates decision making with the business users
- Providing effective communications to senior management, peers, team, stakeholders, external parties – as required and aligned
- Managing 24x7 IAM Operations team and Members of the IAM engineering team.
- Works to improve SLAs through delivery improvements, root cause analysis, Automation, Policy Changes
- Experience managing queues, Request Catalogs, Generating reports & Dashboards, On-call scheduling from ServiceNow
To set you up for success in this role from day one, this healthcare organisation requires (at a minimum) the following qualifications:
- Bachelor’s Degree or higher AND 10 years experience in related information technology, leadership, security, identity roles
OR
- High School Diploma /GED from AND 14 experience in related information technology, leadership, security, identity roles
AND
- Seven (7) years of experience in the field of Information Technology with five (3) years of experience on enterprise IAM solutions across multiple disciplines in a private, public, government or military environment
In addition to the above requirements, the following are also required:
- Three (3) years experience managing a team in Identity and Access Management.
- One (1) + years experience implementing the following: AWS IAM RBAC and ABAC, SAML, OIDC/OAuth, PKI, credential management, National/International regulations, and standards such as NIST, ISO27001, SOX, GDPR etc.
- Hands on or strong working knowledge of IAM technologies including but not limited to Okta (MFA, SSO, IGA, Workflows, PAM), Active Directory, Entra ID/M365, Sailpoint, CyberArk & AWS Identity.
- Prior experience in large global organization, high complexity, highly functional matrix team settings.
- Adept at building bridges to help drive decision making with strong communication skills to manage reporting and presentations across technical and non-technical stakeholders with the ability to influence cross business stakeholders in driving the needs of secure practices
- Fast learner, experience of onboarding and quickly learning, assimilating
- Demonstrated experience in driving adoption of standardized practices with agility in a fast-paced organization
- Highly collaborative, team player. Engages in mutually agreeable solutions. Champion cybersecurity need and rationale, be a vocal advocate for “what & why”
- Proven ability to work independently in remote roles with ability to act as a technical lead to others.
Additional qualifications that could help you succeed even further in this role include:
- Okta or Microsoft Certifications
- Proven ability to work independently in remote roles with ability to act as a technical lead to others.
Work location:
- Remote
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Identity & Access Operations Manager [T500-13066]
Posted 8 days ago
Job Viewed
Job Description
Identity & Access operations Manager
At the healthcare organisation, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at the new healthcare organisation, we never stop solving for you.
The Impact You Will Make in this Role:
You are a member of the leadership team for a next-generation Identity and Access Management team. You will be responsible for managing the operations functions for a enterprise Identity and Access Management practice and ensuring solutions and processes across the entire healthcare organisation. Your scope extends through Enterprise systems, Manufacturing, Commercial Products, R&D, Business Development.
You are excited about shaping transformation in a large global company; to lay the groundwork for a secure design across a comprehensive footprint such as Identities of employees, third parties, customers, partners, non-human services / machines, IoT devices, servers, applications, network devices, commercially sold medical devices and software, data, cryptography; across environments such as cloud, on-premises, third party hosted, third party managed, and co-location sites.
You are a self-driven, hands-on individual who is passionate about IAM technologies, problem solving and strengthening a team. You have gained knowledge and expertise in broad range of cybersecurity domains. You enjoy the technical depth of Identity & Access and apply it across broad range of business needs.
As a Identity & Access operations Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Facilitates the use of technology-based tools or methodologies to review, design and implement products and services to provide a strong IAM program that balances access with compliance and confidentiality.
- Identifies and evaluates complex business and technology risks, internal controls that mitigate risks, and related opportunities for internal control improvement.
- Identifies the broader impact of current decisions related to user access, data access and information security.
- Serves as a member of the leadership structure for all IAM disciplines (such as but not limited to - Identity, Sign-On, Federation, Multi Factor Authentication, Privileged Access Management, Directory Services, Role-based Governance & Administration, API Security, Key and Token Lifecycle, Identity Risk, Identity Threat Modeling)
- Remaining informed on trends and issues in the security industry, including current and emerging technologies and policies.
- Fosters an understanding of the need for and application of the IAM system, and facilitates decision making with the business users
- Providing effective communications to senior management, peers, team, stakeholders, external parties – as required and aligned
- Managing 24x7 IAM Operations team and Members of the IAM engineering team.
- Works to improve SLAs through delivery improvements, root cause analysis, Automation, Policy Changes
- Experience managing queues, Request Catalogs, Generating reports & Dashboards, On-call scheduling from ServiceNow
To set you up for success in this role from day one, this healthcare organisation requires (at a minimum) the following qualifications:
- Bachelor’s Degree or higher AND 10 years experience in related information technology, leadership, security, identity roles
OR
- High School Diploma /GED from AND 14 experience in related information technology, leadership, security, identity roles
AND
- Seven (7) years of experience in the field of Information Technology with five (3) years of experience on enterprise IAM solutions across multiple disciplines in a private, public, government or military environment
In addition to the above requirements, the following are also required:
- Three (3) years experience managing a team in Identity and Access Management.
- One (1) + years experience implementing the following: AWS IAM RBAC and ABAC, SAML, OIDC/OAuth, PKI, credential management, National/International regulations, and standards such as NIST, ISO27001, SOX, GDPR etc.
- Hands on or strong working knowledge of IAM technologies including but not limited to Okta (MFA, SSO, IGA, Workflows, PAM), Active Directory, Entra ID/M365, Sailpoint, CyberArk & AWS Identity.
- Prior experience in large global organization, high complexity, highly functional matrix team settings.
- Adept at building bridges to help drive decision making with strong communication skills to manage reporting and presentations across technical and non-technical stakeholders with the ability to influence cross business stakeholders in driving the needs of secure practices
- Fast learner, experience of onboarding and quickly learning, assimilating
- Demonstrated experience in driving adoption of standardized practices with agility in a fast-paced organization
- Highly collaborative, team player. Engages in mutually agreeable solutions. Champion cybersecurity need and rationale, be a vocal advocate for “what & why”
- Proven ability to work independently in remote roles with ability to act as a technical lead to others.
Additional qualifications that could help you succeed even further in this role include:
- Okta or Microsoft Certifications
- Proven ability to work independently in remote roles with ability to act as a technical lead to others.
Work location:
- Remote
Manager, Sales Operations
Posted today
Job Viewed
Job Description
About BrightEdge
As the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of search engine optimization by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by big data analysis that allows our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results oriented entrepreneurial culture.
Position Summary
We are seeking a strategic and results-driven Manager of Sales Operations to support our high-performing sales organization. This role is critical to ensuring operational excellence, driving sales effectiveness, and enabling scalable growth. Based in our India office, the Manager of Sales Operations will partner closely with sales leadership, marketing, finance, and customer success to optimize processes, manage sales technologies, and deliver actionable insights.
Key Responsibilities
- Lead day-to-day sales operations including forecasting, pipeline analysis, territory planning, and quota setting
- Drive sales performance and productivity by optimizing CRM (Salesforce) usage, reporting accuracy, and data integrity
- Collaborate with Sales Enablement to support onboarding, training, and continuous learning initiatives
- Partner with Revenue Operations and Finance to analyze business performance, design dashboards, and deliver insights to senior leadership
- Manage and enhance the sales tech stack (Salesforce, Outreach, Gong, etc.) to support automation and workflow optimization
- Evaluate and streamline sales processes to improve speed, efficiency, and customer experience
- Own key sales operations projects such as compensation planning, territory realignment, and go-to-market initiatives
- Serve as a strategic advisor to sales leadership on performance trends, risks, and opportunities
Qualifications:
- Bachelor’s degree required; MBA or related graduate degree is a plus
- 5+ years of experience in sales operations, revenue operations, or related roles in a B2B SaaS environment
- Proven expertise with Salesforce and other sales productivity tools (e.g., Clari, Gong, Outreach)
- Strong analytical skills and experience with business intelligence tools (e.g., Tableau, Looker, PowerBI)
- Excellent project management and cross-functional collaboration abilities
- Strong communication and stakeholder management skills, especially with sales leadership
- Ability to thrive in a fast-paced, dynamic environment with a proactive and problem-solving mindset
Interview process:
- Recruiter Screen – Ryan R. (30 min)
- Hiring Manager Interview – Stephen Jang (30 min)
- Operations Manager candidate assignment (present to Stephen)
- Interview with Albert Gouyet or Lemuel Park
- Interview with Jim