1,315 Manpower Supervisor jobs in India

**Operations supervisor

Lucknow

Permanent Role
Primary Responsibility**
Manage the day-to-day activities of the QMC as defined in the function below. Is accountable to for all Visa application related operations. The department-specific supervisors will report into this position.

Essential Functions

• Overall responsibility of QMC
• Monitor team performance and devise a plan to improve (if required)
• The person will have approx. 2-4 direct reports & will manage a team size of approx.15-40 employees
• Assign staff duties and manage roster based on the trend analysis/footfall trend in each of the QMC
• Overall administrative and people management responsibility
• To ensure highest level of service standards & service quality are met during day to day operations at center
• To ensure optimal utilization of resources
• Monitor Security related issues
• Training/ Mentoring the team and implementation of new processes, while working closely based on
• Instructions from the Center Manager and the Country Manager
• Ensuring compliance to prescribed systems as per the defined SLAs
• To work with the Value-Added Services team in order to support maximum returns through optimum operational efficiency
• Coordination with Mission, Operational updates/ Memos from Mission
• Website updates (All languages)
• Managing escalations for the center and provide effective resolutions
• Suggest/monitor software changes to be implemented as per business requirements
• MIS (Daily Report, Handling OT data, Incentive data), Monthly Business Reviews
• Ensuring Manpower staffing at each of the departments at any given say
• Ensuring compliance and timely updating of all regulatory approvals of the center
• Work closely with the HR team to highlight performance and training need
• Responsibility for cash handover to accounts at the end of each day (as applicable)
• Coordination with the Accounts Department (Refunds, Escalations, Reconciliations, etc.)

Value Added Sales Specific

• Responsible for achieving business targets as agreed.
• Analyzing and interpreting trends to facilitate planning
• Using IT system to record relevant figures, for data analysis and forward planning
• Updating colleagues on business performance, new initiatives, and other pertinent issues
• Managing the sales floor and initiating changes as required
• Incentive reports

Performance Metrics
Metrics & Organization Management:

• Achievement of operational targets
• The smooth running of QMC operations at the center with minimal escalations
• Customer Satisfaction
• Team Satisfaction
• Adherence to SOPs
• Website/ System

OM & Reporting –
Reports to the Center Manager/ Country Manager or Head Operations

The person will have approx.5 direct report & manage a team size of approx employees

Qualifications, Experience And Education Requirements

• A graduate in any field with 5-7 years' experience in a healthcare environment
• Proficient in use of computers – MS Office
• 2-3 years in a supervisory role within Healthcare Operations
• Demonstrated Process Knowledge

Mandatory Skills

• Effective Communication Skills
• Familiarity with customized software
• Balanced personality
• Ability to make decisions under pressure
• Relationship management
• Leadership in a multi-cultural/global organization at a supervisory level
• Self-motivated
• Leading and Developing the team
• Result Oriented
• Analytical skills
• Team management

Preferred Skills

• Communication – Location/Regional language skills

Company Brief:

SaffronStays is a growing Micro Hospitality brand disrupting the hospitality market. We curate private vacation home experiences, making our member's vacations authentic and memorable. We bring to our guests unforgettable, private, and exclusive vacation homes where families can bond with loved ones whilst enjoying home-like hospitality and certainty of service standards.

We have 325 homes in the best destinations across India & are looking to increase our presence on a national level.

Role:
Operations Supervisor

Department:
Hospitality Operations

No. of Requirement:
3

Remuneration:
up to 4lpa

Location:
Karjat, Maharashtra

Job Description:

● Conducting Weekly, Monthly, and Quarterly Audits

● Conducting Launch and other critical audits

● Assessing urgent needs/upgrades at properties and follow-up

● Conducting daily briefing /training of caretakers

● Ensure all the services are updated on the property at all times

● Evaluating caretakers performance and sharing feedback with reporting authority

● Work collaboratively with all departments to make sure operations are running smoothly in tandem with one another

● Anticipate all guest needs and respond promptly & accordingly

● Ensure Guest oriented approach is cultivated and maintained in the team

● Maintain standards for staff performance and customer service

● Executing short-term and long-term action plans for the Operations department

● Guiding and Assisting caretakers in day-to-day operations

● Anticipating guest's needs and suggesting appropriate experiences to the guests.

● Actively seeking guest feedback during guest's stay and ensuring his stay is delightful

● Ensuring all the guest's feedback/complaints are addressed on the highest priority

● Taking guest feedback and maintaining a cordial relationship with regular guests

● Ensuring all the financial transactions are recorded with precision

● Ensuring the travel and other expenses are as per budgets

● Rolling out new processes efficiently

● Contribute to improving processes for efficient operations

● Exploring opportunities for new guest experiences

● Ensuring the product and service quality is as per standard operating procedures

● Assisting other departments to achieve common business goals

Requirements:

● Being proactive during the job

● Excellent relationship management skills with guests

● Extensive Travelling across properties as required by the organization

● A private vehicle is necessary with a valid license

Role & responsibilities

1. Order & Logo Management

2. 
   • customer order call , order details logo requirement final

3. • Logo designer customer designer coordination
4. • Logo maximum 1 customer confirm (same day best)

5. 
   • Final logo confirmation customer inform 500 charge 34 extra

6. Die Making Process

7. 
   • approved logo die maker mail

8. • 2 die makers follow up manage

9. 
   • Maximum 2 die factory (1 best)

10. Printing Process

11. 
    • Die printer sample print photo customer

12. • Sample approval due payment customer clear
13. • Payment clear printer

14. 
    • Printing maximum 2 complete

15. Dispatch & Billing

16. 
    • Printed dispatch team accounts

17. • Dispatch team tracking ID customer

18. 
    • 10 customer review (Very Good / Good / Bad)

19. Daily Team Management

20. 
    • Under working staff manage :

21. • Foil Printer (1) + Packer (2)
22. • Colour Printer (1) + Packer (2)
23. • Die Maker
24. • Logo Designer
25. • Accounts
26. • Dispatcher
27. • step pending work daily production group update
28. • – systematic

Daily Work Schedule

• • 9:30 – 10:00 AM: Warehouse cleaning (cleaner assign )
• • 10:00 – 11:00 AM: Printer , workers check (2 printer + 4 packer manage )
• • 11:00 – 12:00 PM: sample approved payment pending – payment follow up & purchase confirmation
• • 12:00 – 1:00 PM: Logo designer customer logo confirm
• • 1:00 – 2:00 PM: Free (buffer time)
• • 2:00 – 2:30 PM: Lunch Break
• • 2:30 – 4:00 PM: Free (buffer time)
• • 4:00 – 5:00 PM: Payment follow up
• • 5:00 – 6:00 PM: New order customers call logo confirm
• • 6:00 – 7:00 PM: Logo final die maker mail
• • 7:00 – 8:00 PM: Daily production count , group update , next day printers assign , dispatch & billing finalize

Performance Standards

• • Logo confirmation: Same day – Very Good | 1 day – Good | 2+ days – Bad
• • Die making: 1 day – Very Good | 2 days – Good | 3+ days – Bad
• • Printing: 1 day – Very Good | 2 days – Good | 3+ days – Bad
• • Customer review after 10 days: Aim for Very Good

Skills Required

• • Strong coordination and follow-up skills
• • Good communication with customers and team
• • Systematic & organized work approach
• • Time management and deadline orientation
• • Basic knowledge of printing & packaging operations (preferred)

Preferred candidate profile

• Plan, organize, and direct all manufacturing and maintenance activities to meet production schedules, quality standards, and cost objectives.

• Foster a culture of quality and accountability throughout the production floor.

• Lead, mentor, and motivate a team of production supervisors, engineers, and floor staff.

• Oversee inventory levels of finished goods and work-in-progress (WIP) to align with sales forecasts and delivery commitments.

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

Expected Start Date: 10/09/2025

Supervising operations, ensuring timely & efficient handling of incoming & outgoing consignments. Oversees staff scheduling, workflow management & compliance with SOPs. Monitors, coordinates with transport teams & ensures performance targets

Required Candidate profile

Experience in logistics/courier operations and strong problem-solving ability. proficient in MS Office, ERP/CRM tools, and capable of managing teams with attention to detail and customer focus.

Company Description

We suggest you enter details here

Role Description

This is a full-time on-site role for an Operations Supervisor, located in Indiranagara, Bengaluru North. The Operations Supervisor will be responsible for overseeing daily operations, managing FOH staff, and ensuring efficient processes. The role includes monitoring workflow, improving operational management systems, and ensuring compliance with established standards and regulations. Additionally, the Operations Supervisor will analyze performance metrics, complie reports, and lead weekly team meetings to address and resolve operational issues.

Qualifications

• Prior Supervisory Skills and experience in managing teams
• Expertise in Operations and Operations Management
• Strong Analytical Skills for evaluating and improving processes
• Excellent Communication skills
• Ability to handle multiple tasks and meet deadlines
• Problem-solving skills and attention to detail
• 2 to 3 years experience in the food service or hospitality industry
• Bachelor's degree in Business Administration, Management, or related field.

I am looking for an operations TL for Amravati. This is an urgent position and immidiate joiners will be preferred.

FMCG or Retail experience is mandatory

We are a diversity employment provider and encourage candidate from all genders and background to apply

Delivery /outbound knowledge

Experience minimum 5 years

Good communication skills

Custmoer issues handling exposure

Retail/ wholesale background

PFB Detailed job description:

• Managing key Member Segments like Resellers, HoReCa & O&I, initiatives within the area for Regular Buying Members, Irregular BM and lapsers.
• Conducting various activities to drive members to store e.g.:- Bus drive, Halla bol, Tele calling or various other member engagement activities.
• Ensuring Member base expansion, development and Retention
• Monitoring critical KPIs – Stock/shelf availability (Top 1000 items) & Vendor service levels.
• Taking Care of Documentation of all the stock receipts
• Controlling the stock damages , shrinkages & coordinating with vendors for stock returns
• Driving superior customer service standards, at the checkout with smooth billing and faster check out.
• Proper Freebee management
• Adhering to pay out process for day today expenses.
• Ensuring Timely Sales cash & cheque deposits in bank.
• Responsible for documentation of all necessary records for external audits.
• Managing and coordinating the Third party Cash pick Up team.
• Track P & L every month – Focus on initiatives to improve Sales/Margins & Controllable Costs – As per defined Annual Calendar
• Focus on Improving cost & operational efficacy for the store & to manage quality operations by
• evaluating current policy & procedures, and finding opportunity to minimize cost (EDLC) concept
• Generate other income for store ( Scrape sale or space selling )
• Analyse Ageing stocks and plan liquidation accordingly.
• Building strong relationship with local and Government Officials.
• Ensuring smooth functioning of all in store facilities and there maintenance such as Electricity,
• DG Sets, STP, RO plant , Freezers and Chillers
• Coordinating For all Required Licenses for running the store.
• Ensuring all kinds of Pest management at the store.
• Taking care of all kinds of repairs and maintenance at the store.
• Managing the entire Housekeeping and Loaders schedule, roistering and ensuring timely pay out.
• To Drive Multi-tasking skills. The associate must be able to work in any section within the facility when asked to do so.
• To manage his direct reportees, to delegate and monitor against a pre-determined deadline and/or measure of quality
• To Demonstrate Highest standards of Integrity & Ethics
• Training & development of all the associates