428 Market Operations jobs in India

**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
· Resource who has strong process/business knowledge and experience with Order-to-Cash processes
· Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
· Someone with analytical bent of mind who can work on providing continuous improvement ideas
· Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
· Proficient with MS office suite (MS Excel, MS outlook etc)
· Ability to use systems effectively for Projects/Time/Resource management and other functions
· Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
· Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
· Resource who has strong process/Business knowledge and experience with Order-to-Cash process
· Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
· Preferred Operations or Back-office Support Services background
· Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
· Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
· Flexible to business requirements
· Coordinate with internal resources and stakeholders for the flawless execution of work
· Effectively communicating your insights and plans to cross-functional team members and management
· Monitoring deliverables and ensuring timely completion of change requests/requirements
· Maintaining SLAs and resolving issues within SLA

**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA

**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
· Resource who has strong process/business knowledge and experience with Order-to-Cash processes
· Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
· Someone with analytical bent of mind who can work on providing continuous improvement ideas
· Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
· Proficient with MS office suite (MS Excel, MS outlook etc)
· Ability to use systems effectively for Projects/Time/Resource management and other functions
· Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
· Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
· Resource who has strong process/Business knowledge and experience with Order-to-Cash process
· Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
· Preferred Operations or Back-office Support Services background
· Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
· Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
· Flexible to business requirements
· Coordinate with internal resources and stakeholders for the flawless execution of work
· Effectively communicating your insights and plans to cross-functional team members and management
· Monitoring deliverables and ensuring timely completion of change requests/requirements
· Maintaining SLAs and resolving issues within SLA

**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA

**Working with Us**
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
**Position Summary**
Solution architect for In-Market Logistics Operations is responsible to support design and implementation of digital and process solutions for seamless delivery of products on a global scale and overseeing the development operation of In-Market Distribution Centers and regional logistics hubs including secondary distribution physical and related financial flows, inventory ownership model and 3rd Party Distributor Order Management. This role requires a strong understanding of logistics and warehousing operations, strong technical expertise, and the ability to collaborate with cross-functional teams to deliver innovative solutions that meet business needs.
**Key Responsibilities:**
+ Supports the advancement of digital and process solutions across all aspects of in-market distribution, warehousing and transportation.
+ Supports development and design of SAP solutions for in-market logistics operations, ensuring alignment with business objectives and technical requirements.
+ Analyzes current in-market logistics processes and identifies opportunities for improvement, automation, and efficiency.
+ Provides SAP technical expertise, training, and guidance to Global Distribution Services (GDS) In-Market Logistics Team and other stakeholders, ensuring best practices and standards are followed.
+ Collaborates closely with other functions in developing and executing major strategic initiatives.
+ Supports the application of data and technologies including but not limited to SAP, cloud computing, cogitative computing, advanced analytics, machine learning to enhance supply chain business processes for Global Distribution Services (GDS).
+ Author Training Materials/Work Instructions/Job Aids
+ Serves as the key point of contact for assigned process(es). Identify best practices and drive for standardization. Ensures role definition and clarity on key accountabilities for process steps through an enterprise lens and ensure that process interdependencies are understood and optimized.
+ Leads / supports definition of process effectiveness monitoring methods, including establishment of metrics and associated targets, data collection and analysis, measurement and reporting mechanisms.
+ Engages with IT and Supply Chain colleagues in exploring cost-effective and sustainable technology solutions.
+ Supports Community of Practice (CoP), including roles, operating mechanisms, communication strategies and levels of training and access. Provides leadership, coaching and training for CoP including both the technical processes and the behaviors necessary to optimize process execution.
+ Owns Logistics Data Standards and Data Dictionary and ensure its maintenance and continuous improvement.
+ Improves the reliability of Logistics Master Data in its area of expertise, work closely with Master Data Governance & Logistics functions to ensure best-in-class Master Data practices.
+ Seeks to automate and simplify repetitive tasks, promoting operational excellence, process standardization and harmonization where appropriate.
+ Actively participate in various meetings with internal and external stakeholders in driving timely closure of projects and support activities.
**Qualifications & Experience:**
+ B.S. or BA in supply chain, management and/or engineering (biotechnology, biology, chemistry, pharmacy, engineering or related disciplines).
+ 5-8 years of experience in Business Analysis, Supply Chain Management, preferably Logistics, warehousing, distribution or Supply Chain Excellence.
+ Prior experience in the design, development, testing, deployment and/or day-to-day management of supply chain ERP systems.
+ Experience with the SAP S4 HANA in MM, PP, SD, BW, GTS/Fiori modules in Pharma Industry. Experience Machine Learning/AI, JIRA, DataLake, Tableau and Analytical Tools
+ Experience in authoring business processes.
+ Agile and critical thinker with a passion for innovation and learning new skills.
+ Excellent verbal, written and interpersonal communication skills; ability to strategically collaborate and influence in the defined area of scope.
+ Good planning, problem solving, analytical, time management and organizational skills.
+ Good understanding and exposure to current Good Manufacturing Practices (cGMP), Good Distribution Practises (GDP) Food and Drug Administration (FDA) and other regulatory requirements.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R
**Updated:** :01:00.064 UTC
**Location:** Hyderabad-IN
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

**Job Title:** Service Operations Analyst
**Role Overview:** The Service Operations Analyst will be responsible for managing key aspects of process governance and operations for the Cornerstone Global Professional Services Operations team. This includes activities such as reporting & analytics, ownership and maintenance of CRM systems, and providing strategical and tactical support to the Professional Services team. Collaboration in this role means partnering with the Partner Success Managers, Sales, Finance, and Technology teams to coordinate key aspects of the on-boarding and service delivery process. The Services Operations Analyst will also manage the day-to-day activities of new project creation and expertise of our PSA tool.
**In This Role You Will:**
+ Design innovative solutions to support Services/Partner Operations business and enable global resourcing across North America, EMEA, APJ, and emerging markets using Operational Excellence principles.
+ Lead the processing of customer agreements, interpret contract matter, and take appropriate action to provision necessary changes with internal stakeholders and partners.
+ Scope and execute project/programs aimed at garnering efficiency and overall profitability.
+ Ownership and maintenance of the CRM systems and ensuring data accuracy.
+ Conduct end-to-end analytics to identify opportunities for improvement across process, people, and technology, specific to the global delivery and partner operations.
+ Help set and refine goals with regards to partner operations and global resourcing with both external/internal leaders, ensuring a simple solution at scale.
+ Deploy design solutions for short (quick hits), medium (process changes), and long-term (e.g., automation) across Services to ensure consistent, efficient operations at scale.
+ Influence project objectives and direction with company leaders.
+ Leverage technical capabilities to orchestrate and drive solutions involving systems and process changes to improve the delivery of service to clients and enable business intelligence.
+ Structure and build out complex reporting needs and deliver presentations.
+ Assist global resourcing team as needed with services staffing internally and externally with partners.
+ Provide analysis and reports as required by Finance and the Leadership teams as well as own and manage the regular reporting and audit practice.
**You've Got What It Takes If You Have:**
+ Bachelor's ideally or equivalent experience.
+ 4+ year of experience in the field or in a related area.
+ Strong organizational skills with the ability to manage multiple tasks simultaneously.
+ Excellent communication and PowerPoint skills to deliver presentations to multiple levels of leadership.
+ Highly motivated self-starter who is an excellent team player and can work collaboratively across multiple functions with virtual and global team leaders.
+ Strong leadership and mentoring experience, with a passion to teach, while also demonstrate openness to learn from others.
+ Exceptional data analysis skills with advanced knowledge of MS Excel.
+ Knowledge of CRM systems such as Salesforce, Netsuite, Open Air, MS Project Server, Peoplesoft etc. with an emphasis on system integration, data warehousing, and analytics.
**Extra Dose of Awesome If You Have:**
+ Anything extra and above here you would think would be a "nice have"?
#LI-OnSite
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at

**Job Title:** Service Operations Analyst
**Role Overview:** The Service Operations Analyst will be responsible for managing key aspects of process governance and operations for the Cornerstone Global Professional Services Operations team. This includes activities such as reporting & analytics, ownership and maintenance of CRM systems, and providing strategical and tactical support to the Professional Services team. Collaboration in this role means partnering with the Partner Success Managers, Sales, Finance, and Technology teams to coordinate key aspects of the on-boarding and service delivery process. The Services Operations Analyst will also manage the day-to-day activities of new project creation and expertise of our PSA tool.
**In This Role You Will:**
+ Design innovative solutions to support Services/Partner Operations business and enable global resourcing across North America, EMEA, APJ, and emerging markets using Operational Excellence principles.
+ Lead the processing of customer agreements, interpret contract matter, and take appropriate action to provision necessary changes with internal stakeholders and partners.
+ Scope and execute project/programs aimed at garnering efficiency and overall profitability.
+ Ownership and maintenance of the CRM systems and ensuring data accuracy.
+ Conduct end-to-end analytics to identify opportunities for improvement across process, people, and technology, specific to the global delivery and partner operations.
+ Help set and refine goals with regards to partner operations and global resourcing with both external/internal leaders, ensuring a simple solution at scale.
+ Deploy design solutions for short (quick hits), medium (process changes), and long-term (e.g., automation) across Services to ensure consistent, efficient operations at scale.
+ Influence project objectives and direction with company leaders.
+ Leverage technical capabilities to orchestrate and drive solutions involving systems and process changes to improve the delivery of service to clients and enable business intelligence.
+ Structure and build out complex reporting needs and deliver presentations.
+ Assist global resourcing team as needed with services staffing internally and externally with partners.
+ Provide analysis and reports as required by Finance and the Leadership teams as well as own and manage the regular reporting and audit practice.
**You've Got What It Takes If You Have:**
+ Bachelor's ideally or equivalent experience.
+ 4+ year of experience in the field or in a related area.
+ Strong organizational skills with the ability to manage multiple tasks simultaneously.
+ Excellent communication and PowerPoint skills to deliver presentations to multiple levels of leadership.
+ Highly motivated self-starter who is an excellent team player and can work collaboratively across multiple functions with virtual and global team leaders.
+ Strong leadership and mentoring experience, with a passion to teach, while also demonstrate openness to learn from others.
+ Exceptional data analysis skills with advanced knowledge of MS Excel.
+ Knowledge of CRM systems such as Salesforce, Netsuite, Open Air, MS Project Server, Peoplesoft etc. with an emphasis on system integration, data warehousing, and analytics.
**Extra Dose of Awesome If You Have:**
+ Anything extra and above here you would think would be a "nice have"?
#LI-OnSite
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at

**Job Title:** Service Operations Analyst
**Role Overview:** The Service Operations Analyst will be responsible for managing key aspects of process governance and operations for the Cornerstone Global Professional Services Operations team. This includes activities such as reporting & analytics, ownership and maintenance of CRM systems, and providing strategical and tactical support to the Professional Services team. Collaboration in this role means partnering with the Partner Success Managers, Sales, Finance, and Technology teams to coordinate key aspects of the on-boarding and service delivery process. The Services Operations Analyst will also manage the day-to-day activities of new project creation and expertise of our PSA tool.
**In This Role You Will:**
+ Design innovative solutions to support Services/Partner Operations business and enable global resourcing across North America, EMEA, APJ, and emerging markets using Operational Excellence principles.
+ Lead the processing of customer agreements, interpret contract matter, and take appropriate action to provision necessary changes with internal stakeholders and partners.
+ Scope and execute project/programs aimed at garnering efficiency and overall profitability.
+ Ownership and maintenance of the CRM systems and ensuring data accuracy.
+ Conduct end-to-end analytics to identify opportunities for improvement across process, people, and technology, specific to the global delivery and partner operations.
+ Help set and refine goals with regards to partner operations and global resourcing with both external/internal leaders, ensuring a simple solution at scale.
+ Deploy design solutions for short (quick hits), medium (process changes), and long-term (e.g., automation) across Services to ensure consistent, efficient operations at scale.
+ Influence project objectives and direction with company leaders.
+ Leverage technical capabilities to orchestrate and drive solutions involving systems and process changes to improve the delivery of service to clients and enable business intelligence.
+ Structure and build out complex reporting needs and deliver presentations.
+ Assist global resourcing team as needed with services staffing internally and externally with partners.
+ Provide analysis and reports as required by Finance and the Leadership teams as well as own and manage the regular reporting and audit practice.
**You've Got What It Takes If You Have:**
+ Bachelor's ideally or equivalent experience.
+ 4+ year of experience in the field or in a related area.
+ Strong organizational skills with the ability to manage multiple tasks simultaneously.
+ Excellent communication and PowerPoint skills to deliver presentations to multiple levels of leadership.
+ Highly motivated self-starter who is an excellent team player and can work collaboratively across multiple functions with virtual and global team leaders.
+ Strong leadership and mentoring experience, with a passion to teach, while also demonstrate openness to learn from others.
+ Exceptional data analysis skills with advanced knowledge of MS Excel.
+ Knowledge of CRM systems such as Salesforce, Netsuite, Open Air, MS Project Server, Peoplesoft etc. with an emphasis on system integration, data warehousing, and analytics.
**Extra Dose of Awesome If You Have:**
+ Anything extra and above here you would think would be a "nice have"?
#LI-OnSite
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at

**ABOUT US**
Expect the Best. At Target, we have a vision: to become the best - the best culture and brand, the best place for growth and the company with the best reputation. We offer an inclusive, collaborative and energetic work environment that rewards those who perform. We deliver engaging, innovative and on-trend experiences for our team members and our guests. We invest in our team members' futures by developing leaders and providing a breadth of opportunities for professional development. It takes the best to become the best, and we are committed to building a team that does the right thing for our guests, shareholders, team members and communities.
**ABOUT THIS OPPORTUNITY**
In this role, you will employ data analysis skills coupled with analytical reasoning skills to study partner performance data and develop actionable insights to aid partners to improve their performance on the Target Plus marketplace. You will also study guest returns, perform analyses and derive actionable insights for internal business teams as well as Target Plus partners to reduce the rate of guest returns.
**PRIMARY RESPONSIBILITIES**
+ Lead and drive projects to reduce cycle time of return disputes processing to elevate partner experience
+ Apply descriptive statistics to identify opportunities that affect financial loss to Target
+ Collaborate with cross functional teams to develop frameworks and routines to assess areas to reduce controllable expenses for Target Plus
+ Influence Product decisions to improve efficacy and efficiency in return dispute management to elevate Partner and Team Member experience
+ Independently analyze and articulate actionable insights to reduce guest returns
+ Partner with category management, onboarding and data analytics teams to develop action plans to reduce return rates
+ Participate in cross functional discussions and influence decisions to reduce guest returns
+ Provide weekly reports along with actionable insights on Returns and Return Disputes
+ Collaborate with cross functional teams to gather data required to prepare partner scorecards
+ Create partner performance improvement plans to improve partner performance
+ Track and report partner performance improvements against defined plans on a monthly basis
+ Gain subject matter expertise and ensure that external and internal knowledge articles are updated in a timely fashion
+ Drive Six Sigma and A3 quality improvements projects focused on delivering business value
+ Use SQL and Domo to extract reports, perform analyses and derive actionable insights and report the same to Minneapolis leaders and stakeholders
**REQUIREMENTS**
+ Graduate or Post Graduate or engineering degree in a field of International Business, Supply Chain or Vendor Management
+ At least 4 years' experience in onboarding, service or support roles in digital, business-to-business (B2B), or other customer/client facing industry
+ Strong collaboration skills, with a demonstrated ability to partner with stakeholders at all levels of the organization
+ Methodical and Organized in planning and execution
+ Strong problem solving and logical reasoning abilities
+ An understanding of statistical theories and practice
+ Expert MS Excel and MS PowerPoint skills
+ Ability to analyze data using MS Excel and Domo
+ Strong interpersonal, verbal, presentation and written communication skills
+ Able to manage multiple priorities, and work with speed and accuracy