584 Marketplace Operations jobs in India

Manager-Online Operations, Marketplace

Bengaluru, Karnataka Tesco India

Posted today

Job Viewed

Tap Again To Close

Job Description

Tesco India • Bengaluru, Karnataka, India • Hybrid • Full-Time • Permanent • Apply by 15-May-2025 About the role Develop a team of high impacting Colleagues and Operations for Online Operations at a global level, ensuring accuracy, applying policies and processes and adherence to controls and compliance What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Following our Business Code of Conduct and always acting with integrity and due diligence- Developing and leading an impacting team, crafting an environment for success by setting direction and mentoring them to succeed through inspiring conversations every day- Initiates and crafts continuous improvements initiatives to drive performance within their teams- Accountable for achieving teams objectives, partner management and issue management- Making decisions within policy and procedure framework to deliver business plans- Leads and supports Online Operations and governance inclusive of process, policies and oversees systems maintenance- Continuous improvement ensuring that processes and systems are as efficient as possible- Manages, maintains, reviews and improves the SLAs, critical metrics and other Business and Customer Metrics in line with Big 6 and other business strategies- Align self and team to the Tesco Business plans and strategies for Oddessey 26 and beyond You will need Adv MS Office – Excel, Word, PowerPoint Eye-to-Detail, Planning & OrganisingProcess Mapping Tools and Techniques, Problem Solving,Process Coaching, Stakeholder ManagementPeople Policies and ProcessesKPIs, SLAs, Operations Delivery, Analysis and JudgementImprove team performance and productivity - Relevant experience in managing and leading teams- Managing budgets About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation.
This advertiser has chosen not to accept applicants from your region.

Digital Commerce

Bengaluru, Karnataka Confidential

Posted today

Job Viewed

Tap Again To Close

Job Description

Key Responsibilities:
  • Manage and optimize digital commerce platforms and technologies to drive sales and improve customer experience.
  • Work with cross-functional teams to define, design, and implement e-commerce solutions aligned with business goals.
  • Support product catalog management, order processing, payment integrations, and inventory updates.
  • Leverage analytics tools to monitor KPIs, customer behavior, and campaign performance.
  • Assist in A/B testing, personalization, SEO, and site performance optimization.
  • Collaborate with marketing and IT teams on promotions, digital content, and omnichannel strategies.
  • Stay up to date with the latest e-commerce trends, tools, and best practices.
Key Skills Required:
  • Salesforce Commerce Cloud (SFCC)
  • SAP Commerce (Hybris)
  • Magento / Adobe Commerce
  • Shopify Plus
  • BigCommerce or WooCommerce (optional)

Skills Required
Bigcommerce, Woocommerce, SFCC, Seo, Testing
This advertiser has chosen not to accept applicants from your region.

Digital Commerce Strategy

Mumbai, Maharashtra Publicis Groupe

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

About the Role


We are looking for a dynamic and entrepreneurial Director / Sr Director to lead our Digital Commerce Strategy Practice within Publicis Commerce India.


The role will focus on driving business development, engagement delivery, and thought leadership across diverse areas such as:

• B2B Commerce & Sales Transformation

• Direct-to-Consumer (D2C) Models

• Omni-channel Commerce

• Channel Loyalty Programs

• AI/ML-driven Commerce Solutions

• Customer Experience & Personalization

• Commerce Technology and Platforms Enablement

You will work at the intersection of strategy, technology, and experience, collaborating closely with BD teams, technology teams, UX/UI experts, and client stakeholders to shape and deliver impactful solutions. The role carries P&L / revenue responsibility and offers an opportunity to scale a high-growth practice.


Qualifications •

15+ years of experience in consulting / advisory roles in Digital Commerce, Sales Transformation, or related areas.

• Deep understanding of Commerce value chains across (not limited to) B2B Commerce, D2C, Omnichannel, Channel loyalty, AI solutions etc

• Experience leading large digital transformation programs for Indian clients.

• Familiarity with leading Commerce technologies (Adobe Commerce, Salesforce Commerce, SAP Commerce, Shopify, etc.) and AI/ML-driven solutions.

• Strong experience in client workshops, solution architecture, and program management.

• Proven track record of business development and revenue management.

• Excellent stakeholder management, communication, and leadership skills.

• Prior experience working in consulting firms or in strategy/digital leadership roles in industry is preferred.

• MBA from a reputed institute is desirable

This advertiser has chosen not to accept applicants from your region.

Digital Commerce Strategy

Mumbai, Maharashtra Publicis Groupe

Posted today

Job Viewed

Tap Again To Close

Job Description

About the Role

We are looking for a dynamic and entrepreneurial Director / Sr Director to lead our Digital Commerce Strategy Practice within Publicis Commerce India.

The role will focus on driving business development, engagement delivery, and thought leadership across diverse areas such as:

• B2B Commerce & Sales Transformation

• Direct-to-Consumer (D2C) Models

• Omni-channel Commerce

• Channel Loyalty Programs

• AI/ML-driven Commerce Solutions

• Customer Experience & Personalization

• Commerce Technology and Platforms Enablement

You will work at the intersection of strategy, technology, and experience, collaborating closely with BD teams, technology teams, UX/UI experts, and client stakeholders to shape and deliver impactful solutions. The role carries P&L / revenue responsibility and offers an opportunity to scale a high-growth practice.

Qualifications •

15+ years of experience in consulting / advisory roles in Digital Commerce, Sales Transformation, or related areas.

• Deep understanding of Commerce value chains across (not limited to) B2B Commerce, D2C, Omnichannel, Channel loyalty, AI solutions etc

• Experience leading large digital transformation programs for Indian clients.

• Familiarity with leading Commerce technologies (Adobe Commerce, Salesforce Commerce, SAP Commerce, Shopify, etc.) and AI/ML-driven solutions.

• Strong experience in client workshops, solution architecture, and program management.

• Proven track record of business development and revenue management.

• Excellent stakeholder management, communication, and leadership skills.

• Prior experience working in consulting firms or in strategy/digital leadership roles in industry is preferred.

• MBA from a reputed institute is desirable

This advertiser has chosen not to accept applicants from your region.

Digital Commerce Strategy

Mumbai, Maharashtra Publicis Groupe

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

About the Role

We are looking for a dynamic and entrepreneurial Director / Sr Director to lead our Digital Commerce Strategy Practice within Publicis Commerce India.

The role will focus on driving business development, engagement delivery, and thought leadership across diverse areas such as:
• B2B Commerce & Sales Transformation
• Direct-to-Consumer (D2C) Models
• Omni-channel Commerce
• Channel Loyalty Programs
• AI/ML-driven Commerce Solutions
• Customer Experience & Personalization
• Commerce Technology and Platforms Enablement
You will work at the intersection of strategy, technology, and experience, collaborating closely with BD teams, technology teams, UX/UI experts, and client stakeholders to shape and deliver impactful solutions. The role carries P&L / revenue responsibility and offers an opportunity to scale a high-growth practice.

Qualifications •
15+ years of experience in consulting / advisory roles in Digital Commerce, Sales Transformation, or related areas.
• Deep understanding of Commerce value chains across (not limited to) B2B Commerce, D2C, Omnichannel, Channel loyalty, AI solutions etc
• Experience leading large digital transformation programs for Indian clients.
• Familiarity with leading Commerce technologies (Adobe Commerce, Salesforce Commerce, SAP Commerce, Shopify, etc.) and AI/ML-driven solutions.
• Strong experience in client workshops, solution architecture, and program management.
• Proven track record of business development and revenue management.
• Excellent stakeholder management, communication, and leadership skills.
• Prior experience working in consulting firms or in strategy/digital leadership roles in industry is preferred.
• MBA from a reputed institute is desirable
This advertiser has chosen not to accept applicants from your region.

Digital Commerce Strategy

Mumbai, Maharashtra Publicis Groupe

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

About the Role


We are looking for a dynamic and entrepreneurial Director / Sr Director to lead our Digital Commerce Strategy Practice within Publicis Commerce India.


The role will focus on driving business development, engagement delivery, and thought leadership across diverse areas such as:

• B2B Commerce & Sales Transformation

• Direct-to-Consumer (D2C) Models

• Omni-channel Commerce

• Channel Loyalty Programs

• AI/ML-driven Commerce Solutions

• Customer Experience & Personalization

• Commerce Technology and Platforms Enablement

You will work at the intersection of strategy, technology, and experience, collaborating closely with BD teams, technology teams, UX/UI experts, and client stakeholders to shape and deliver impactful solutions. The role carries P&L / revenue responsibility and offers an opportunity to scale a high-growth practice.


Qualifications •

15+ years of experience in consulting / advisory roles in Digital Commerce, Sales Transformation, or related areas.

• Deep understanding of Commerce value chains across (not limited to) B2B Commerce, D2C, Omnichannel, Channel loyalty, AI solutions etc

• Experience leading large digital transformation programs for Indian clients.

• Familiarity with leading Commerce technologies (Adobe Commerce, Salesforce Commerce, SAP Commerce, Shopify, etc.) and AI/ML-driven solutions.

• Strong experience in client workshops, solution architecture, and program management.

• Proven track record of business development and revenue management.

• Excellent stakeholder management, communication, and leadership skills.

• Prior experience working in consulting firms or in strategy/digital leadership roles in industry is preferred.

• MBA from a reputed institute is desirable

This advertiser has chosen not to accept applicants from your region.

Senior Specialist, Digital Commerce Solutions, Digital Commerce Solutions

Hyderabad, Andhra Pradesh Celanese Corporation

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

综述:

The IT eCommerce Senior Specialist is the IT functional expert for eCommerce and is responsible for developing and supporting the functional solution design/approach, while ensuring alignment with Enterprise Architecture. The IT eCommerce Senior Specialist partners with the businesses and IT to ensure operational excellence and business continuity across eBusiness applications and processes. They also act as the key functional & technical interface with the eBusiness Vendors. This is a global role that supports Acetyls and Materials Cores of Celanese.

Responsibilities 职责:

  • IT functional expert for EDI and SAP order management solutions utilized for eCommerce
  • Level 2 IT support for EDI
  • Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction
  • Design, configuration and testing in various SAP Modules
  • Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need
  • Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions
  • Carry out complex or novel assignments requiring the development of new or improved procedures
  • Considers and seeks detailed knowledge of industry best practices
  • Manage or participate in new IT implementations (for example M&As, divestures, new SAP modules or new systems)
  • Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs
  • Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing
  • Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)
  • Qualifications 要求:

    Bachelor’s degree or equivalent work experience required.

    Key skills:

  • SAP configuration experience related to order management, including:
  • Sales Orders, ASN, DELFOR, DELJIT, Invoice… ,
  • Outputs
  • Partner Profile setup
  • Setup for various IDoc types (X12, chemXML, …)
  • Blocks
  • creating output condition records
  • working with webservices
  • Development, monitoring and testing of IDoc-related transactions (.: we19, we02)
  • Portal knowledge (.: Ariba, SupplyOn,
  • Creation and maintenance of mapping documents
  • Working with the middleware team on connection setups
  • working with the VAN partners (DXP/Liaison, Elemica, TradingGrid)
  • working with ABAP team for user exits
  • SAP order management portion of order automation (.: Otto RPA Bot) and self-service portals (.:
  • Test support (Creating sales orders & invoices, removing blocks)
  • Master data understanding (material, customer, CMIR…),
  • Basic knowledge in SAP SD (MRP, deliver and transportation, billing pricing, GTS)
  • Experience and knowledge of key integration points between VAN and SAP
  • Commercial business process knowledge
  • Ability to analyze problems and provide clear recommendations
  • Collaboration with various teams (infrastructure, vendor, ABAP,
  • Strong organizational skills
  • Able to collaborate with stakeholders/internal customers as well as external parties
  • Excellent communication skills, written and verbal
  • Good interpersonal skills
  • Must be able to work independently as well as a team player and can manage own workload
  • Able to Multi-task and work under tight deadlines
  • Must be able to work independently with little to no supervision
  • Must be an effective problem solver
  • Preferred skills:

  • ABAP
  • WHL and Procurement EDI experience
  • Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit .

    塞拉尼斯公司是化学及特种材料解决方案的全球佼佼者,产品被广泛应用于大多数主要行业和消费品领域。充分利用广博的化学、技术和业务专长,我们的业务为客户、员工和公司股东创造价值。我们负责任地管理我们所生产的材料、不断发展我们的可持续产品组合来支持可持续发展,以满足客户和社会的需求。我们努力为社区播撒积极影响,同时不断促进团队的包容性。塞拉尼斯全球超过 11,000 名员工。2024年净销售额达 103亿美元。 Interested in this opportunity? Note: If you were referred by an employee (they set-up your profile) to this opportunity, you can add and/or update your resume/CV before or after applying to this position.
    对这个职位感兴趣?注意:如果我们的员工推荐过您应聘这个职位(他为您建立过档案),您可以在申请职位之前/之后,添加/修改您的简历。
    This advertiser has chosen not to accept applicants from your region.
    Be The First To Know

    About the latest Marketplace operations Jobs in India !

    Digital Commerce Manager, Digital Transformation

    Pune, Maharashtra The Lubrizol Corporation

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. 

    Responsibilities / Accountabilities:

  • Responsible for establishing the groundwork for the digital transformation of current commerce capabilities , contributing to the growth of digital commerce and supply chain digital transformation .
  • Develop and execute a worldwide digital commerce plan that incorporates growth strategies in line with the company's current digital commerce initiatives & roadmap , such as e-commerce and various digital channels, to enhance customer engagement and increase market presence.
  • Manage digital commerce product storefronts in terms of functionalities on the digital channel platform, identify significant trends in customer behavior, and continuously refine the customer experience while developing new features and refining the roadmap
  • Supervise the creation, standardization, and optimization of product listings , processes and backend logics on digital commerce platforms, ensuring high-quality content and localized adaptations.
  • Assess the current technological capabilities of Lubrizol’ supply chain in terms of usability, performance, and scalability and suggest initiatives to digitize the e2e supply chain , including adoption of advanced technologies such as AI, machine learning, and agentic AI.
  • Lead cross-functional teams in planning, executing, and monitoring digital transformation initiatives, ensuring they are completed on time and within budget
  • Should be able to define the strategy formulation, Work plan, Scope, Schedule, Efforts, Budget , and lead required personnel for release per sprint targets.
  • Collaborate closely with global and local teams in technology, supply chain, commercial, business, and marketing to ensure cohesive execution across all channels.
  • Technical Skills/Competencies:

  • Minimum 12+ years of experience as a functional expert or techno-functional expert in Digital Commerce or Commercial Commerce Platform or e-commerce or digital transformation
  • Experience in driving digital transformation in B2B space or any manufacturing or technology industry or pure-play platform companies (MNC or Startup)
  • Must have managed the large and complex digital transformation solutions , hands-on experience within implementation and deployment and customer adoption
  • Good understanding of various front-end and back-end platforms (e.g., Shopify, Salesforce, SAP hybris, ADOBE, SAP S4 , PIM, CRM , Blue Yonder , SharePoint etc.)
  • Strong analytical skills and experience with performance tracking tools (e.g., Google Analytics, Power BI) and exposure to project management tools (Jira, DevOps) is advantageous
  • Exposure to OOTB modules and their functionality of SAP Commerce platform, like Multichannel Architecture, Data exchange/integration, Online Payment, Custom Development etc., Headless Commerce – Composable or Spartacus Storefront with SAP Commerce Cloud Environment – CCV2,
  • Excellent communication and problem-solving skills. Ability to lead cross-functional teams and manage multiple projects simultaneously.
  • Education / Certification:

    BE / BTech in any engineering field or MCA or specialized programs or degrees in digital commerce

  • Must have digital-commerce and supply chain digital transformation hands-on experience
  • Ready for your next career step? Apply today and let's shape the future together!

    It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities.

    We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work.

    As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.

    One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today. 

    More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic. 

    This advertiser has chosen not to accept applicants from your region.

    Digital Commerce - Senior Consultant

    560048 Bangalore City, Karnataka Thoucentric

    Posted 259 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Permanent

    About Thoucentric:

    Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants strong coming with strong diverse background fueling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia.Thoucentric is an ‘Ethos’ that epitomizes the essence of being a good human… living a life of purpose… being life itself! We are an extension of ourselves together! We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction.

    At Thoucentric, we work on various problem statements.

    The most popular ones are - Building capabilities that address a market need,  basis our ongoing research efforts Solving a specific use case for a current or potential client based on challenges on-ground Developing new systems  that help be a better employer and a better partner to clientsAll of these need the best of minds to work on them day-to-day ; and we do exactly that! Your contribution to organization development is as important as outward facing consulting.

    We are invested in both, employee growth and client success!

    What is in it for You:

    Be part of the exciting Growth Story of Thoucentric!Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute to the organizational and practice initiatives.Constant learning curve with very approachable and intellectual group of consultants.Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group. RequirementsPosition Overview: We are actively looking for a proficient and seasoned Tech Lead for Digital Marketing, Omnichannel, D2C and B2B area to become an integral part of our dynamic team. In this pivotal role of IT Project/Program Manager - Digital, you will be at the forefront of shaping and maintaining the Tech stack for Marketing, D2C and Digital Assets including various Brand websites, content & community blog / content creation sites, with a primary focus on enhancing its efficiency, scalability, and overall triumph. Your wealth of expertise will be indispensable as you lead and mentor our team, all while spearheading innovation.Key Responsibilities:1. Prior technical experience of working on ADtech, Martech tools for driving marketing / brand initiatives and to enable the marketing teams in media activations in digital channels2. Detailed knowledge of CDP, CMS, GCP, GMP Architecture3. Detailed knowledge of D2C commerce tech stack, related product solution providers, integration technologies with payment gateway, shipping logistics provider etc4. Ensure all Websites are updated, optimized for performance and necessary analysis can be derived with a technical knowledge on integrations, CMS, A/B testing setup etc5. Enable business stakeholders with required analytics and insights capabilities like a PCA etc to measure and report performance of all Digital KPIs, reports and dashboards. This Includes oversight for activities such as data Ingestion, data processing, data visualization, longer term data analytics6. Ability to lead a technical team of SMEs in Consumer technology, website technology, data platform, measurement & analytics area7. Should be able to engage with Business and digital team for opportunity identification, scoping, prioritization, development, timelines communication, CRs, delivery and BAU activities.8. Develop a methodology and bring in latest tech solutions by way of benchmarking and learnings from best practices across industries in the digital space.9. Develop detailed user requirements/user stories for digital medium journey and ensure that these are clearly understood by all key stakeholders10. Should be able to create the Solution design, best fit Architecture, functional and technical specification as per the Business requirements and global guidelines.11. Engage and review the deliveries with the Vendor for quality, Cost, timelines adherence, and take corrective measures for ensuring the same.12. Ensure the Solution design and deliveries are compliant to the business template and Security guidelines.13. Follow the project management guidelines for new, and Change request processes around brand websites, app development, enhancements, technical upgrades, SEO and CMS activities.14. Ensure holistic and timely delivery, QA, best utilization of the capabilities, resources and data around the requirements of the market projects.Qualifications:1. Overall 10+ years of experience in Consumer technology area, Marketing Solution and Data management2. 5+ years’ experience in Martech, Adtech, Website technologies, B2B & D2C technologies3. Demonstrated familiarity with the Adobe Suite and Web SDKs (e.g., AEM, Adobe Magento, Adobe Analytics etc)4. Good knowledge of value chain, marketing, and sales functions in FMCG industry5. bachelor’s degree in business, information systems, or a similar relevant field. Experience leading development or implementations for enterprise applications.6. MBA with specialisation in IT, Systems, Operations
    This advertiser has chosen not to accept applicants from your region.

    Head – Digital Commerce & D2C Strategy

    Surat, Gujarat Confidential

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    This role is for one of Weekday's clients

    Salary range: Rs 2000 - Rs 36000 (ie INR 20-36 LPA)

    Min Experience: 5 years

    Location: Surat

    JobType: full-time

    About the Brand:

    A premium Indian jewellery house with a legacy of over 39 years, known for its exquisite gold and diamond creations that blend timeless tradition with contemporary flair. The brand is widely respected for its craftsmanship, authenticity, and strong emotional connect with a loyal customer base across generations. With growing digital aspirations, the brand is now poised to reimagine its e-commerce presence.

    Role Overview:

    We are looking for a strategic and hands-on E-Commerce Head to lead the brand's digital commerce journey across owned D2C platforms/Website. You will be responsible for scaling online revenue, improving digital brand visibility, and delivering a seamless omni-channel experience in line with the premium positioning of the brand. This is a high-impact leadership role that combines P&L ownership, digital transformation, and brand-driven growth in the evolving Indian jewellery e-commerce market.

    Key Responsibilities:

    • Own and scale the E-Commerce P&L (D2C website)
    • Drive overall digital revenue, gross margins, CAC–LTV ratio, and customer retention metrics
    • Oversee product cataloguing, inventory hygiene, pricing strategy
    • Build and manage the brand's D2C engine (UI/UX, platform performance, payment, delivery experience)
    • Lead full-funnel performance marketing across Google, Meta, CRM, and influencer-led commerce
    • Collaborate with design, merchandising, operations, and retail teams for cohesive planning
    • Launch digital-first collections and explore personalization technologies
    • Build dashboards and KPIs to drive data-led insights and ongoing optimization
    • Hire and manage a small but high-performance e-commerce and digital growth team

    Ideal Candidate Profile :

    • 5+ years of experience in e-commerce, with at least 2–3 years in a leadership role
    • Strong exposure to luxury, lifestyle, jewellery, fashion, or premium consumer goods
    • Demonstrated success in scaling D2C channels and building category-focused digital strategies
    • Hands-on understanding of merchandising, customer lifecycle, analytics
    • Ability to balance brand building and conversion-led thinking
    • Proven experience managing agency partners, tech vendors, and cross-functional teams
    • Strong aesthetic sensibility and brand empathy — essential for premium/luxury retail
    • Experience with Shopify, Magento, or equivalent commerce platforms
    • Comfortable working from the brand HQ (Surat) with periodic travel if required

    Skills Required
    Performance Marketing, Team Leadership, conversion rate optimization
    This advertiser has chosen not to accept applicants from your region.
     

    Nearby Locations

    Other Jobs Near Me

    Industry

    1. request_quote Accounting
    2. work Administrative
    3. eco Agriculture Forestry
    4. smart_toy AI & Emerging Technologies
    5. school Apprenticeships & Trainee
    6. apartment Architecture
    7. palette Arts & Entertainment
    8. directions_car Automotive
    9. flight_takeoff Aviation
    10. account_balance Banking & Finance
    11. local_florist Beauty & Wellness
    12. restaurant Catering
    13. volunteer_activism Charity & Voluntary
    14. science Chemical Engineering
    15. child_friendly Childcare
    16. foundation Civil Engineering
    17. clean_hands Cleaning & Sanitation
    18. diversity_3 Community & Social Care
    19. construction Construction
    20. brush Creative & Digital
    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
    27. electrical_services Electrical Engineering
    28. bolt Energy
    29. local_mall Fmcg
    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
    36. security Information Security
    37. handyman Installation & Maintenance
    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
    44. supervisor_account Management Consultancy
    45. supervisor_account Manufacturing & Production
    46. campaign Marketing
    47. build Mechanical Engineering
    48. perm_media Media & PR
    49. local_hospital Medical
    50. local_hospital Military & Public Safety
    51. local_hospital Mining
    52. medical_services Nursing
    53. local_gas_station Oil & Gas
    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
    View All Marketplace Operations Jobs