Senior Community Support Manager - Mental Health Services

248001 Dehradun, Uttarakhand ₹70000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is a dedicated non-profit organization committed to providing essential support and resources within the community and social care sector. They are looking for a compassionate and experienced Senior Community Support Manager to lead their remote team. This vital role involves overseeing the delivery of critical services, ensuring the well-being of community members, and driving program development. The ideal candidate will have a strong background in social work, counseling, or community development, coupled with proven leadership and management experience. You will be responsible for managing a team of community support workers, providing supervision, training, and guidance to ensure high-quality service delivery. This includes developing and implementing outreach programs, coordinating client case management, and advocating for the needs of vulnerable populations. A deep understanding of mental health, social issues, and available community resources is essential. The ability to build and maintain strong relationships with stakeholders, partner organizations, and community leaders is paramount. This is a remote-first position, requiring excellent communication and organizational skills to effectively manage a distributed team and ensure seamless service provision. You will be instrumental in evaluating program effectiveness, identifying areas for improvement, and contributing to strategic planning to expand the organization's impact. We are seeking a motivated individual who is passionate about making a difference, possesses strong problem-solving abilities, and is committed to upholding the organization's mission. The successful candidate will demonstrate empathy, resilience, and a proactive approach to addressing the complex needs of the community. This role is entirely remote, allowing for maximum flexibility while maintaining strong operational oversight and team connectivity.

Key Responsibilities:
  • Lead and manage a remote team of community support professionals.
  • Oversee the delivery of client-centered support services.
  • Develop and implement community outreach and engagement strategies.
  • Manage case management processes and ensure accurate record-keeping.
  • Provide training, supervision, and professional development for team members.
  • Advocate for clients and liaise with external agencies and stakeholders.
  • Evaluate program outcomes and contribute to strategic planning.
  • Ensure adherence to ethical standards and organizational policies.

Qualifications:
  • Master's degree in Social Work, Psychology, Counseling, or a related field.
  • 5+ years of experience in community support, social services, or mental health.
  • 2+ years of experience in a management or supervisory role.
  • Strong knowledge of community resources, social issues, and mental health best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to manage remote teams and ensure effective service delivery.
  • Proficiency in relevant case management software and communication tools.
This advertiser has chosen not to accept applicants from your region.

Senior Community Support Manager - Mental Health Services

248001 Dehradun, Uttarakhand ₹700000 Annually WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client is a respected non-profit organization dedicated to enhancing community well-being, seeking a compassionate and skilled Senior Community Support Manager to lead their remote support services. This position is entirely remote, allowing you to contribute from anywhere. You will be responsible for overseeing a team of support workers, ensuring the delivery of high-quality care and assistance to individuals facing mental health challenges. The role demands strong leadership, excellent organizational skills, and a profound commitment to client advocacy.

Responsibilities:
  • Lead and manage a team of community support workers, providing supervision, training, and ongoing professional development.
  • Ensure the delivery of client-centered support services that meet individual needs and promote independence.
  • Develop and implement care plans in collaboration with clients, their families, and other healthcare professionals.
  • Monitor client progress, document interventions, and ensure accurate record-keeping in compliance with organizational policies and regulatory requirements.
  • Manage referrals, intake processes, and case management for a caseload of clients.
  • Foster positive and collaborative relationships with external agencies, mental health providers, and community resources.
  • Ensure the safety and well-being of clients by adhering to safeguarding policies and procedures.
  • Conduct regular team meetings to discuss case complexities, share best practices, and provide support to staff.
  • Oversee the operational aspects of the remote support team, including scheduling and resource allocation.
  • Contribute to the development and refinement of program policies, procedures, and service delivery models.
  • Provide crisis intervention and de-escalation support when necessary.
  • Represent the organization in community forums and advocate for the needs of clients.
  • Stay informed about best practices in mental health care and community support services.
Qualifications:
  • Master's degree in Social Work, Psychology, Counseling, or a related field.
  • Minimum of 5 years of experience in community support, mental health services, or social work, with at least 2 years in a supervisory or management role.
  • Demonstrated experience in case management, care planning, and client advocacy.
  • Strong understanding of mental health conditions, treatment modalities, and recovery principles.
  • Excellent leadership, team management, and mentoring skills.
  • Proficiency in using electronic health record (EHR) systems and other relevant software.
  • Exceptional interpersonal, communication, and active listening skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Knowledge of relevant legislation and ethical considerations in social and community services.
  • Experience working with diverse populations.
  • Certification or licensure in a relevant field (e.g., LMSW, Licensed Psychologist) is highly desirable.
This is an impactful, fully remote role based in **Dehradun, Uttarakhand, IN** (work from anywhere within India), offering the chance to make a real difference in the lives of individuals and the community.
This advertiser has chosen not to accept applicants from your region.
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