9 Medical Assistant jobs in India
Virtual Medical Assistant (VMA)
Posted 2 days ago
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Job Description
Job Summary:
We are seeking a reliable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The VMA will be responsible for handling patient communications, managing electronic health records (EHR), and providing administrative support to physicians and nurses. The role involves facilitating patient interactions related to appointment scheduling, medication follow-up, lab results, and authorizations for prescriptions and treatments. The ideal candidate will have strong communication skills, a good understanding of medical procedures, and experience in dealing with prior authorizations.
Key Responsibilities:
- Patient Communication:
- Handle patient phone calls related to appointment scheduling, medication follow-up, lab result inquiries, and other general queries.
- Provide exceptional customer service to patients, ensuring a positive experience during each interaction.
- EHR Management:
- Maintain and update patient records accurately and securely in the Electronic Medical Record (EMR) system.
- Ensure all patient data, including clinical notes, medication lists, and other relevant information, is current and complete.
- Prescription and Medication Management:
- Coordinate prescription refills with pharmacies, ensuring timely delivery of medications.
- Handle prior authorization requests for medications, treatments, and services with pharmacies and insurance providers, ensuring smooth processing of approvals.
- Authorization Support:
- Assist in obtaining prior authorizations for prescription medications and medical procedures from insurance providers.
- Follow up on authorization status and work closely with insurance companies to expedite approvals.
- Coordinate with healthcare providers and pharmacies to ensure accurate submission of required documents for authorization.
- Administrative Support:
- Assist physicians, nurses, and other healthcare professionals with daily administrative tasks such as updating patient files, preparing for patient visits, Dealing with home health services and durable medical equipment services .
- Ensure patient confidentiality and compliance with healthcare regulations (HIPAA).
- Patient Education and Support:
- Provide patients with educational information regarding their conditions, prescriptions, and upcoming treatments, as instructed by healthcare providers.
- Support patients in navigating the healthcare system, such as explaining insurance coverage and assisting with paperwork when necessary.
Qualifications:
- Education:
- High school diploma or equivalent required; Associate's degree or certification in medical assisting preferred.
- Experience:
- Minimum of 1-2 years of experience in a medical administrative or assistant role, preferably in a virtual setting.
- Experience with Electronic Health Records (EHR) systems (e.g., EPIC, Cerner, AthenaHealth, ECW ) and familiarity with HIPAA regulations.
- Prior authorization experience is highly preferred.
- Skills:
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Proficient in the use of office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills, especially when dealing with insurance providers or authorization delays.
- Other:
- Ability to work independently with minimal supervision.
- A compassionate and patient-focused approach to healthcare.
- Strong time management skills and the ability to prioritize tasks effectively.
Work Environment:
- This position is remote, requiring a reliable internet connection and a quiet, professional workspace.
Contact at :
Patient Care Specialist
Posted 5 days ago
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Job Description
Location: Hyderabad, TG
About Marbles Health
Marbles Health is a brain healthcare company redefining standards of care across psychiatry and neurology. Our flagship innovation, EASE, is India’s first medically licensed portable neuromodulation system—pioneering safer, more effective, and scalable brain healthcare for millions. We are building the future of mental and neurological care, combining science, technology, and compassion.
As a Patient Care Specialist & Sales Representative , you will be responsible for two things
1. Primarily, delivering EASE therapy sessions using our tDCS device - EASE, directly in patients homes. You will act as a vital link between patients and their psychiatrists, ensuring consistent treatment delivery, adherence tracking, reporting and compassionate care.
2. Following up with doctors to get Patient Referrals for home based treatment, Giving device demos, etc.
Role & responsibilities
- Travel to patient residences to administer prescribed sessions using the EASE device.
- Educate patients and caregivers about device use and treatment goals.
- Record session data, monitor adherence, and report any concerns using app-based tools.
- Collaborate regularly with assigned doctors and clinical teams to update on patient progress.
- Offer basic emotional support and encouragement to patients during therapy.
Preferred candidate profile
- Graduate Degree in a Medical or a Business Field
- Valid drivers license and willingness to travel everyday extensively.
- Own car/bike
- Proficiency in using Tech interfaces
- Fluency in English and local language - Kanada in Bangalore & Telugu in Hyderabad
- Strong interpersonal skills with a naturally empathetic personality.
Patient Care Specialist
Posted 5 days ago
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Job Description
Location: Bengaluru, KA
About Marbles Health
Marbles Health is a brain healthcare company redefining standards of care across psychiatry and neurology. Our flagship innovation, EASE, is India’s first medically licensed portable neuromodulation system—pioneering safer, more effective, and scalable brain healthcare for millions. We are building the future of mental and neurological care, combining science, technology, and compassion.
As a Patient Care Specialist & Sales Representative , you will be responsible for two things
1. Primarily, delivering EASE therapy sessions using our tDCS device - EASE, directly in patients homes. You will act as a vital link between patients and their psychiatrists, ensuring consistent treatment delivery, adherence tracking, reporting and compassionate care.
2. Following up with doctors to get Patient Referrals for home based treatment, Giving device demos, etc.
Role & responsibilities
- Travel to patient residences to administer prescribed sessions using the EASE device.
- Educate patients and caregivers about device use and treatment goals.
- Record session data, monitor adherence, and report any concerns using app-based tools.
- Collaborate regularly with assigned doctors and clinical teams to update on patient progress.
- Offer basic emotional support and encouragement to patients during therapy.
Preferred candidate profile
- Graduate Degree in a Medical or a Business Field
- Valid drivers license and willingness to travel everyday extensively.
- Own car/bike
- Proficiency in using Tech interfaces
- Fluency in English and local language - Kanada in Bangalore & Telugu in Hyderabad
- Strong interpersonal skills with a naturally empathetic personality.
Patient Care Executive
Posted 9 days ago
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Job Description
Roles & Responsibilities
(Defines the prime focus areas of the job)
Patient Care Management
Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment.
Provide info related to services and tariff to the patients.
Orients and educates patients and their families by explaining the care plans and other information relating to the treatments.
Pre and post-counseling for the patients undergoing the treatment plans if required.
Address and resolve patient complaints and concerns promptly and effectively.
Understand and action accurate data entry on a daily basis
Handling Appointments
Understand the CRM platform
Comprehend detailed nuances around therapist availability and accordingly block appointments
Maintain data related to financial transactions, patient flow, and individual patient visits.
Track patient's journey from lead status to discharge and follow-ups
Patient Experience Enhancement
Respect patients by recognizing their rights; and maintaining confidentiality.
Collect patient testimonials and feedback as per organizational policy.
Monitor and evaluate patient care metrics, identifying areas for improvement.
TAT of 30 mins to be adhered for all the calls received
Coordination and Collaboration
Responsible to follow up on the assessment report till it gets delivered to the patient
Work closely with the sales team to promote patient care initiatives and success rate
Increase in conversion ratio will be reviewed in constant interval
Quality Improvement
Monitor delivery of care by documenting; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; and reviewing the care plan.
International Patient Care Hospital Assistant
Posted 4 days ago
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Job Description
About Us:
Inmedism® is a leading healthcare facilitator dedicated to providing top-tier medical care and support to patients from around the world. Our commitment to international patient care is at the heart of our mission, and we are looking for a passionate Hospital Assistant to join our team. Our excellence extends not only to our medical services but also to the compassionate and personalized care we provide to each patient.
Job Description:
As an International Patient Care Executive at Inmedism®, you will play a pivotal role in ensuring that our international patients receive the highest quality of care and support during their medical journey with us. You will be the welcoming face and comforting presence that makes a significant difference in our patients' experiences.
Key Responsibilities:
1. Patient Liaison: Act as the primary point of contact for international patients, ensuring their needs, concerns, and questions are addressed promptly and professionally.
2. Cultural Sensitivity: Display a deep understanding and appreciation of cultural differences, offering a welcoming and inclusive environment for patients from diverse backgrounds.
3. Hospital Orientation: Provide international patients with comprehensive orientations, helping them understand hospital procedures, services, and facilities.
4. Language Support: Provide language assistance, translation, or interpretation services as needed to facilitate clear communication between patients and healthcare providers.
5. Assistance with Administrative Processes: Help patients with paperwork, including admissions, insurance claims, and billing inquiries, making their administrative processes as smooth as possible.
6. Patient Advocacy: Advocate on behalf of patients to ensure their concerns and needs are addressed promptly and appropriately by the medical team.
7. Crisis Management: Be prepared to assist patients and their families during medical emergencies, offering emotional support and helping to coordinate necessary services.
8. Caring Support: Provide emotional support to patients who may be far from home, offering a reassuring presence during their medical journey.
9. Quality Assurance: Collaborate with the healthcare team to ensure that international patients receive high-quality care that meets or exceeds international standards.
10. Patient Satisfaction: Monitor patient feedback and take proactive steps to enhance patient satisfaction. Address any issues or concerns promptly and professionally.
Qualifications:
- Previous experience in a healthcare or customer service role is preferred.
- Bachelor's degree in a relevant field (e.g., Healthcare Management, International Relations, Languages) preferred.
- Excellent interpersonal and communication skills.
- Proficiency in English, Hindi and one or more foreign languages (e.g., Bengali, Arabic, Russian, French, Spanish) is highly desirable.
- Cultural sensitivity and empathy.
- Ability to remain calm under pressure.
- Strong organizational and problem-solving abilities.
- Knowledge of medical terminology and procedures is advantageous but not mandatory.
Salary Package:
- We offer a competitive salary package, commensurate with your skills and experience.
Employee Benefits:
- Competitive salary package
- Performance-based incentives
- Opportunity to work with top Indian hospitals
- Exposure to global healthcare operations
- Supportive and collaborative work environment
How to Apply:
If you are a compassionate, empathetic individual who is excited about contributing to the well-being of international patients, we encourage you to apply for this rewarding position. Please submit your resume and why you are a suitable candidate for this role to “ ” with the subject line: “Application for International Patient Care Executive – (Your Name)”
We welcome applications from candidates of all backgrounds and experiences.
Join us in making a difference in the lives of patients from around the world. Your care and dedication can truly change lives.
Patient Care Exec @Home Care(Aviation/Hospitality)
Posted 16 days ago
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Job Description
Job Title: Patient Care Executive Home Care Department, preferable from Aviation or hospitality sector
Department: Hospital @Home / Home Care
Location: Charni Road, Mumbai
Reporting To: Manager Hospital @Home Services
Shift Timings: Rotational Shifts (Last shift ends at 10:00 PM)
Employment Type: Full-Time
Job Summary:
The Patient Care Executive will be responsible for executing and delivering a seamless patient experience for the Hospital @Home services. The role requires end-to-end coordination with patients, clinicians, and internal departments to ensure timely scheduling, communication, and service fulfillment. The incumbent will play a key role in representing the hospitals brand and ensuring adherence to service excellence standards.
Qualifications & Experience:
- Full-time Graduate in any discipline (Healthcare, Hospitality, or Aviation preferred)
- Minimum 1 year of relevant experience in a customer-facing role, preferably from the hospitality or aviation sector
- Excellent verbal and written communication skills
- Proficient in MS Office and basic hospital management systems
- Willingness to work in rotational shifts including late evenings
Key Responsibilities:
1. Patient Experience & Service Coordination:
- Execute the Patient Experience Service Delivery Model to ensure high-quality service across all touchpoints
- Counsel patients and their families regarding service offerings , inclusions, exclusions, and answer all queries effectively
- Represent the hospital brand and uphold its mission, vision, and values in every interaction
2. Scheduling & Communication:
- Manage and monitor the scheduling of Hospital @Home appointments ensuring accuracy and timeliness
- Ensure prompt communication of any appointment changes, cancellations, or delays via SMS, email, or calls with documented reasons
- Provide accurate information and proper redirection to patients during service inquiries
3. Turnaround Time (TAT) & Escalation Management:
- Monitor and ensure adherence to defined TATs for registration, billing, query resolution, and other KPIs
- Maintain and update departmental dashboards and proactively flag delays or process deviations to the Manager
- Escalate unresolved or complex issues appropriately while ensuring patient satisfaction
4. Billing & Documentation:
- Verify bills and payment collection at the point of service; highlight discrepancies and share daily reports of incomplete transactions
- Ensure scanning and uploading of all relevant documents in the EMR/billing system for compliance and audit trail
- Maintain clear, complete, and accurate service records
5. Quality, Grooming & Protocol Adherence:
- Ensure grooming, telephonic communication, and etiquette standards are followed as per hospital policy
- Uphold protocols for handling patients and attendants/visitors with courtesy and professionalism
- Continuously strive to meet and exceed Net Promoter Score (NPS) and patient satisfaction benchmarks
6. Shift Operations & Coverage:
- Work across all three shifts to ensure 24/7 coverage and continuity of services for Hospital @Home clients
- Maintain seamless handovers and communication between shifts to support uninterrupted care delivery
Key Competencies:
- Service Orientation & Empathy
- Communication & Interpersonal Skills
- Attention to Detail & Time Management
- Problem-Solving and Escalation Handling
- Digital Literacy & Documentation Accuracy
- Professionalism and Brand Representation
Assistant Professor - Medical Surgical Nursing
Posted 18 days ago
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Job Description
- Develop, implement, and deliver courses in medical surgical nursing at the undergraduate and/or graduate levels.
- Utilize innovative teaching methods, simulation, and technology to enhance student engagement and learning outcomes.
- Foster critical thinking, clinical reasoning, and evidence-based practice in students.
- Conduct and publish high-quality research in the field of medical surgical nursing.
- Seek external research funding through grants and collaborative partnerships.
- Mentor and guide students in research projects and scholarly activities.
- Contribute to community engagement and service initiatives related to medical surgical nursing.
- Provide mentorship and guidance to students, junior faculty, and colleagues.
- Foster a supportive and collaborative academic environment.
- Participate in faculty development programs.
- Engage in continuous professional development to stay updated on advancements in medical surgical nursing and education.
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Elder Care Coordinator - Patient Support Services
Posted 10 days ago
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Job Description
Responsibilities:
- Conduct comprehensive needs assessments for elderly individuals.
- Develop and implement personalized care plans tailored to individual needs and preferences.
- Coordinate and arrange for various support services, including healthcare, home care, and social activities.
- Liaise with healthcare professionals, family members, and community resources to ensure integrated care.
- Monitor client well-being and the effectiveness of care plans, making necessary adjustments.
- Provide emotional support and companionship to clients.
- Assist clients and families with navigating healthcare systems and social services.
- Manage case documentation, including client records, progress notes, and service logs.
- Advocate for the rights and needs of elderly clients.
- Organize and facilitate community-based programs for seniors.
- Diploma or Bachelor's degree in Social Work, Gerontology, Nursing, or a related field.
- Minimum of 3 years of experience in elder care, case management, or a related social service role.
- In-depth knowledge of services and resources available for seniors.
- Excellent communication, interpersonal, and empathetic listening skills.
- Strong organizational and time-management abilities.
- Ability to work effectively under pressure and manage multiple cases.
- Proficiency in record-keeping and basic computer skills.
- A genuine passion for working with and supporting the elderly.
Remote Senior Care Coordinator - Patient Advocacy Lead
Posted 18 days ago
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Job Description
Responsibilities:
- Develop, implement, and manage individualized care plans for senior clients.
- Coordinate appointments with healthcare providers, specialists, and therapists.
- Facilitate communication between clients, families, healthcare professionals, and service providers.
- Act as a patient advocate, ensuring clients' needs and preferences are met.
- Assess clients' needs and connect them with appropriate community resources and support services.
- Maintain detailed and confidential client records, including progress notes and service logs.
- Monitor client well-being and proactively address any emerging concerns.
- Educate clients and families about available healthcare options and services.
- Ensure compliance with all relevant healthcare regulations and organizational policies.
- Conduct virtual client assessments and follow-up consultations.
- Liaise with insurance providers and assist with benefits navigation.
- Document all interactions and service delivery meticulously.
- Bachelor's degree in Social Work, Nursing, Gerontology, Public Health, or a related field.
- Minimum of 3 years of experience in case management, social work, or senior care coordination.
- Demonstrated experience in patient advocacy and navigating healthcare systems.
- Proficiency in using remote communication tools and Electronic Health Records (EHR) systems.
- Excellent interpersonal, communication, and active listening skills.
- Strong organizational skills with the ability to manage multiple caseloads efficiently.
- Empathy, patience, and a genuine passion for serving seniors.
- Knowledge of community resources for seniors and their families.
- Ability to work independently and manage time effectively in a remote setting.
- Understanding of HIPAA and other relevant privacy regulations.