6,019 Medical Assistants jobs in India
Medical Assistant
Posted today
Job Viewed
Job Description
We are seeking compassionate and detail-oriented Medical Assistant to join our growing team. In this role, you will provide virtual healthcare services to patients, offering support, consultation, and care coordination through telecommunication platforms. You will ensure patients receive timely, accurate, and high-quality care while maintaining compliance with medical standards and privacy regulations.
Work Schedule: 9:00 AM to 6:00 PM Eastern Time
Job Responsibilities:
- Support healthcare providers by handling both administrative and clinical duties
- Respond to patient portal messages related to medication side effects and usage
- Assist with basic nursing triage and patient inquiries
- Provide support to ensure smooth patient communication and care coordination
- Respond to patient inquiries with professionalism and empathy, ensuring excellent patient experience
- Adhere to HIPAA and all relevant healthcare privacy and safety regulations
Requirements
- Minimum of 4 years of experience in a professional setting
- Minimum of 2 years of experience in a professional remote work environment
- Strong organizational, research, and administrative skills
- Experience managing calendars and scheduling across multiple time zones
- Familiarity with Google Workspace (GSuite) tools (Docs, Sheets, Slides, Drive, Gmail, Calendar)
- High emotional intelligence, maturity, and demonstrated business acumen
- Excellent written and verbal communication skills in English
- Comfort asking supervisors for clarity, deadlines, and priority-setting when not explicitly communicated
- Proficiency in Microsoft Office Suite and virtual meeting platforms (Zoom, Teams)
Preferred
- Licensed healthcare professional (RN, LVN, MA)
- Valid state licensure and ability to practice telehealth in assigned regions
- Prior experience in telemedicine, clinical practice, or patient care strongly preferred
- Strong communication and active listening skills, with the ability to explain medical terms clearly to patients
- Proficiency with telehealth platforms, EHR systems, and digital communication tools
- Ability to work independently while collaborating with a remote healthcare team
- Demonstrated empathy, professionalism, and patient-centered approach
Preferred Skills
- Multistate licensure for broader telehealth coverage
- Bilingual or multilingual communication skills
- Experience with chronic disease management, urgent care, or behavioral health
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps .
- Backup internet connection with at least 10 Mbps .
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.
- A minimum of 8 GB RAM .
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- Peripherals and Workspace:
- A functioning webcam .
- A noise-canceling USB headset .
- A quiet, dedicated home office space .
- A smartphone for communication and verification purposes.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
Virtual Medical Assistant
Posted today
Job Viewed
Job Description
Job Summary:
We are seeking a reliable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The VMA will be responsible for handling patient communications, managing electronic health records (EHR), and providing administrative support to physicians and nurses. The role involves facilitating patient interactions related to appointment scheduling, medication follow-up, lab results, and authorizations for prescriptions and treatments. The ideal candidate will have strong communication skills, a good understanding of medical procedures, and experience in dealing with prior authorizations.
Key Responsibilities:
- Patient Communication:
- Handle patient phone calls related to appointment scheduling, medication follow-up, lab result inquiries, and other general queries.
- Provide exceptional customer service to patients, ensuring a positive experience during each interaction.
- EHR Management:
- Maintain and update patient records accurately and securely in the Electronic Medical Record (EMR) system.
- Ensure all patient data, including clinical notes, medication lists, and other relevant information, is current and complete.
- Prescription and Medication Management:
- Coordinate prescription refills with pharmacies, ensuring timely delivery of medications.
- Handle prior authorization requests for medications, treatments, and services with pharmacies and insurance providers, ensuring smooth processing of approvals.
- Authorization Support:
- Assist in obtaining prior authorizations for prescription medications and medical procedures from insurance providers.
- Follow up on authorization status and work closely with insurance companies to expedite approvals.
- Coordinate with healthcare providers and pharmacies to ensure accurate submission of required documents for authorization.
- Administrative Support:
- Assist physicians, nurses, and other healthcare professionals with daily administrative tasks such as updating patient files, preparing for patient visits, Dealing with home health services and durable medical equipment services .
- Ensure patient confidentiality and compliance with healthcare regulations (HIPAA).
- Patient Education and Support:
- Provide patients with educational information regarding their conditions, prescriptions, and upcoming treatments, as instructed by healthcare providers.
- Support patients in navigating the healthcare system, such as explaining insurance coverage and assisting with paperwork when necessary.
Qualifications:
- Education:
- High school diploma or equivalent required;
Associate's degree or certification in medical assisting preferred.
- Experience:
- Minimum of 1-2 years of experience in a medical administrative or assistant role, preferably in a virtual setting.
- Experience with Electronic Health Records (EHR) systems (e.G., EPIC, Cerner, AthenaHealth, ECW ) and familiarity with HIPAA regulations.
- Prior authorization experience is highly preferred.
- Skills:
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Proficient in the use of office software (e.G., Microsoft Office Suite, Google Workspace).
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills, especially when dealing with insurance providers or authorization delays.
- Other:
- Ability to work independently with minimal supervision.
- A compassionate and patient-focused approach to healthcare.
- Strong time management skills and the ability to prioritize tasks effectively.
Work Environment:
- This position is remote, requiring a reliable internet connection and a quiet, professional workspace.
Contact at :
Remote Medical Assistant
Posted today
Job Viewed
Job Description
Job Summary:
We are seeking a reliable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The VMA will be responsible for handling patient communications, managing electronic health records (EHR), and providing administrative support to physicians and nurses. The role involves facilitating patient interactions related to appointment scheduling, medication follow-up, lab results, and authorizations for prescriptions and treatments. The ideal candidate will have strong communication skills, a good understanding of medical procedures, and experience in dealing with prior authorizations.
Key Responsibilities:
- Patient Communication:
- Handle patient phone calls related to appointment scheduling, medication follow-up, lab result inquiries, and other general queries.
- Provide exceptional customer service to patients, ensuring a positive experience during each interaction.
- EHR Management:
- Maintain and update patient records accurately and securely in the Electronic Medical Record (EMR) system.
- Ensure all patient data, including clinical notes, medication lists, and other relevant information, is current and complete.
- Prescription and Medication Management:
- Coordinate prescription refills with pharmacies, ensuring timely delivery of medications.
- Handle prior authorization requests for medications, treatments, and services with pharmacies and insurance providers, ensuring smooth processing of approvals.
- Authorization Support:
- Assist in obtaining prior authorizations for prescription medications and medical procedures from insurance providers.
- Follow up on authorization status and work closely with insurance companies to expedite approvals.
- Coordinate with healthcare providers and pharmacies to ensure accurate submission of required documents for authorization.
- Administrative Support:
- Assist physicians, nurses, and other healthcare professionals with daily administrative tasks such as updating patient files, preparing for patient visits, Dealing with home health services and durable medical equipment services .
- Ensure patient confidentiality and compliance with healthcare regulations (HIPAA).
- Patient Education and Support:
- Provide patients with educational information regarding their conditions, prescriptions, and upcoming treatments, as instructed by healthcare providers.
- Support patients in navigating the healthcare system, such as explaining insurance coverage and assisting with paperwork when necessary.
Qualifications:
- Education:
- High school diploma or equivalent required;
Associate's degree or certification in medical assisting preferred.
- Experience:
- Minimum of 1-2 years of experience in a medical administrative or assistant role, preferably in a virtual setting.
- Experience with Electronic Health Records (EHR) systems (e.G., EPIC, Cerner, AthenaHealth, ECW ) and familiarity with HIPAA regulations.
- Prior authorization experience is highly preferred.
- Skills:
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Proficient in the use of office software (e.G., Microsoft Office Suite, Google Workspace).
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills, especially when dealing with insurance providers or authorization delays.
- Other:
- Ability to work independently with minimal supervision.
- A compassionate and patient-focused approach to healthcare.
- Strong time management skills and the ability to prioritize tasks effectively.
Work Environment:
- This position is remote, requiring a reliable internet connection and a quiet, professional workspace.
Contact at :
Virtual Medical Assistant (VMA)
Posted 1 day ago
Job Viewed
Job Description
Job Summary:
We are seeking a reliable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The VMA will be responsible for handling patient communications, managing electronic health records (EHR), and providing administrative support to physicians and nurses. The role involves facilitating patient interactions related to appointment scheduling, medication follow-up, lab results, and authorizations for prescriptions and treatments. The ideal candidate will have strong communication skills, a good understanding of medical procedures, and experience in dealing with prior authorizations.
Key Responsibilities:
- Patient Communication:
- Handle patient phone calls related to appointment scheduling, medication follow-up, lab result inquiries, and other general queries.
- Provide exceptional customer service to patients, ensuring a positive experience during each interaction.
- EHR Management:
- Maintain and update patient records accurately and securely in the Electronic Medical Record (EMR) system.
- Ensure all patient data, including clinical notes, medication lists, and other relevant information, is current and complete.
- Prescription and Medication Management:
- Coordinate prescription refills with pharmacies, ensuring timely delivery of medications.
- Handle prior authorization requests for medications, treatments, and services with pharmacies and insurance providers, ensuring smooth processing of approvals.
- Authorization Support:
- Assist in obtaining prior authorizations for prescription medications and medical procedures from insurance providers.
- Follow up on authorization status and work closely with insurance companies to expedite approvals.
- Coordinate with healthcare providers and pharmacies to ensure accurate submission of required documents for authorization.
- Administrative Support:
- Assist physicians, nurses, and other healthcare professionals with daily administrative tasks such as updating patient files, preparing for patient visits, Dealing with home health services and durable medical equipment services .
- Ensure patient confidentiality and compliance with healthcare regulations (HIPAA).
- Patient Education and Support:
- Provide patients with educational information regarding their conditions, prescriptions, and upcoming treatments, as instructed by healthcare providers.
- Support patients in navigating the healthcare system, such as explaining insurance coverage and assisting with paperwork when necessary.
Qualifications:
- Education:
- High school diploma or equivalent required; Associate's degree or certification in medical assisting preferred.
- Experience:
- Minimum of 1-2 years of experience in a medical administrative or assistant role, preferably in a virtual setting.
- Experience with Electronic Health Records (EHR) systems (e.g., EPIC, Cerner, AthenaHealth, ECW ) and familiarity with HIPAA regulations.
- Prior authorization experience is highly preferred.
- Skills:
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Proficient in the use of office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills, especially when dealing with insurance providers or authorization delays.
- Other:
- Ability to work independently with minimal supervision.
- A compassionate and patient-focused approach to healthcare.
- Strong time management skills and the ability to prioritize tasks effectively.
Work Environment:
- This position is remote, requiring a reliable internet connection and a quiet, professional workspace.
Contact at :
Virtual Medical Assistant (VMA)
Posted today
Job Viewed
Job Description
We are seeking a reliable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The VMA will be responsible for handling patient communications, managing electronic health records (EHR), and providing administrative support to physicians and nurses. The role involves facilitating patient interactions related to appointment scheduling, medication follow-up, lab results, and authorizations for prescriptions and treatments. The ideal candidate will have strong communication skills, a good understanding of medical procedures, and experience in dealing with prior authorizations.
Key Responsibilities:
Patient Communication:
Handle patient phone calls related to appointment scheduling, medication follow-up, lab result inquiries, and other general queries.
Provide exceptional customer service to patients, ensuring a positive experience during each interaction.
EHR Management:
Maintain and update patient records accurately and securely in the Electronic Medical Record (EMR) system.
Ensure all patient data, including clinical notes, medication lists, and other relevant information, is current and complete.
Prescription and Medication Management:
Coordinate prescription refills with pharmacies, ensuring timely delivery of medications.
Handle prior authorization requests for medications, treatments, and services with pharmacies and insurance providers, ensuring smooth processing of approvals.
Authorization Support:
Assist in obtaining prior authorizations for prescription medications and medical procedures from insurance providers.
Follow up on authorization status and work closely with insurance companies to expedite approvals.
Coordinate with healthcare providers and pharmacies to ensure accurate submission of required documents for authorization.
Administrative Support:
Assist physicians, nurses, and other healthcare professionals with daily administrative tasks such as updating patient files, preparing for patient visits, Dealing with home health services and durable medical equipment services .
Ensure patient confidentiality and compliance with healthcare regulations (HIPAA).
Patient Education and Support:
Provide patients with educational information regarding their conditions, prescriptions, and upcoming treatments, as instructed by healthcare providers.
Support patients in navigating the healthcare system, such as explaining insurance coverage and assisting with paperwork when necessary.
Qualifications:
Education:
High school diploma or equivalent required; Associate's degree or certification in medical assisting preferred.
Experience:
Minimum of 1-2 years of experience in a medical administrative or assistant role, preferably in a virtual setting.
Experience with Electronic Health Records (EHR) systems (e.g., EPIC, Cerner, AthenaHealth, ECW ) and familiarity with HIPAA regulations.
Prior authorization experience is highly preferred.
Skills:
Excellent communication skills, both verbal and written.
Strong attention to detail and organizational skills.
Proficient in the use of office software (e.g., Microsoft Office Suite, Google Workspace).
Ability to multitask and work in a fast-paced environment.
Strong problem-solving skills, especially when dealing with insurance providers or authorization delays.
Other:
Ability to work independently with minimal supervision.
A compassionate and patient-focused approach to healthcare.
Strong time management skills and the ability to prioritize tasks effectively.
Work Environment:
This position is remote, requiring a reliable internet connection and a quiet, professional workspace.
Contact at :
Virtual Medical Assistant (VMA)
Posted today
Job Viewed
Job Description
Job Summary:
We are seeking a reliable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The VMA will be responsible for handling patient communications, managing electronic health records (EHR), and providing administrative support to physicians and nurses. The role involves facilitating patient interactions related to appointment scheduling, medication follow-up, lab results, and authorizations for prescriptions and treatments. The ideal candidate will have strong communication skills, a good understanding of medical procedures, and experience in dealing with prior authorizations.
Key Responsibilities:
- Patient Communication:
- Handle patient phone calls related to appointment scheduling, medication follow-up, lab result inquiries, and other general queries.
- Provide exceptional customer service to patients, ensuring a positive experience during each interaction.
- EHR Management:
- Maintain and update patient records accurately and securely in the Electronic Medical Record (EMR) system.
- Ensure all patient data, including clinical notes, medication lists, and other relevant information, is current and complete.
- Prescription and Medication Management:
- Coordinate prescription refills with pharmacies, ensuring timely delivery of medications.
- Handle prior authorization requests for medications, treatments, and services with pharmacies and insurance providers, ensuring smooth processing of approvals.
- Authorization Support:
- Assist in obtaining prior authorizations for prescription medications and medical procedures from insurance providers.
- Follow up on authorization status and work closely with insurance companies to expedite approvals.
- Coordinate with healthcare providers and pharmacies to ensure accurate submission of required documents for authorization.
- Administrative Support:
- Assist physicians, nurses, and other healthcare professionals with daily administrative tasks such as updating patient files, preparing for patient visits, Dealing with home health services and durable medical equipment services .
- Ensure patient confidentiality and compliance with healthcare regulations (HIPAA).
- Patient Education and Support:
- Provide patients with educational information regarding their conditions, prescriptions, and upcoming treatments, as instructed by healthcare providers.
- Support patients in navigating the healthcare system, such as explaining insurance coverage and assisting with paperwork when necessary.
Qualifications:
- Education:
- High school diploma or equivalent required; Associate's degree or certification in medical assisting preferred.
- Experience:
- Minimum of 1-2 years of experience in a medical administrative or assistant role, preferably in a virtual setting.
- Experience with Electronic Health Records (EHR) systems (e.g., EPIC, Cerner, AthenaHealth, ECW ) and familiarity with HIPAA regulations.
- Prior authorization experience is highly preferred.
- Skills:
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Proficient in the use of office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills, especially when dealing with insurance providers or authorization delays.
- Other:
- Ability to work independently with minimal supervision.
- A compassionate and patient-focused approach to healthcare.
- Strong time management skills and the ability to prioritize tasks effectively.
Work Environment:
- This position is remote, requiring a reliable internet connection and a quiet, professional workspace.
Contact at :
Virtual Medical Assistant (VMA)
Posted today
Job Viewed
Job Description
Job Summary:
We are seeking a reliable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The VMA will be responsible for handling patient communications, managing electronic health records (EHR), and providing administrative support to physicians and nurses. The role involves facilitating patient interactions related to appointment scheduling, medication follow-up, lab results, and authorizations for prescriptions and treatments. The ideal candidate will have strong communication skills, a good understanding of medical procedures, and experience in dealing with prior authorizations.
Key Responsibilities:
- Patient Communication:
- Handle patient phone calls related to appointment scheduling, medication follow-up, lab result inquiries, and other general queries.
- Provide exceptional customer service to patients, ensuring a positive experience during each interaction.
- EHR Management:
- Maintain and update patient records accurately and securely in the Electronic Medical Record (EMR) system.
- Ensure all patient data, including clinical notes, medication lists, and other relevant information, is current and complete.
- Prescription and Medication Management:
- Coordinate prescription refills with pharmacies, ensuring timely delivery of medications.
- Handle prior authorization requests for medications, treatments, and services with pharmacies and insurance providers, ensuring smooth processing of approvals.
- Authorization Support:
- Assist in obtaining prior authorizations for prescription medications and medical procedures from insurance providers.
- Follow up on authorization status and work closely with insurance companies to expedite approvals.
- Coordinate with healthcare providers and pharmacies to ensure accurate submission of required documents for authorization.
- Administrative Support:
- Assist physicians, nurses, and other healthcare professionals with daily administrative tasks such as updating patient files, preparing for patient visits, Dealing with home health services and durable medical equipment services .
- Ensure patient confidentiality and compliance with healthcare regulations (HIPAA).
- Patient Education and Support:
- Provide patients with educational information regarding their conditions, prescriptions, and upcoming treatments, as instructed by healthcare providers.
- Support patients in navigating the healthcare system, such as explaining insurance coverage and assisting with paperwork when necessary.
Qualifications:
- Education:
- High school diploma or equivalent required; Associate's degree or certification in medical assisting preferred.
- Experience:
- Minimum of 1-2 years of experience in a medical administrative or assistant role, preferably in a virtual setting.
- Experience with Electronic Health Records (EHR) systems (e.g., EPIC, Cerner, AthenaHealth, ECW ) and familiarity with HIPAA regulations.
- Prior authorization experience is highly preferred.
- Skills:
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Proficient in the use of office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills, especially when dealing with insurance providers or authorization delays.
- Other:
- Ability to work independently with minimal supervision.
- A compassionate and patient-focused approach to healthcare.
- Strong time management skills and the ability to prioritize tasks effectively.
Work Environment:
- This position is remote, requiring a reliable internet connection and a quiet, professional workspace.
Contact at :
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Virtual medical assistant (vma)
Posted 1 day ago
Job Viewed
Job Description
Virtual Medical Assistant (VMA)
Posted 2 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a reliable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The VMA will be responsible for handling patient communications, managing electronic health records (EHR), and providing administrative support to physicians and nurses. The role involves facilitating patient interactions related to appointment scheduling, medication follow-up, lab results, and authorizations for prescriptions and treatments. The ideal candidate will have strong communication skills, a good understanding of medical procedures, and experience in dealing with prior authorizations.
Key Responsibilities:
- Patient Communication:
- Handle patient phone calls related to appointment scheduling, medication follow-up, lab result inquiries, and other general queries.
- Provide exceptional customer service to patients, ensuring a positive experience during each interaction.
- EHR Management:
- Maintain and update patient records accurately and securely in the Electronic Medical Record (EMR) system.
- Ensure all patient data, including clinical notes, medication lists, and other relevant information, is current and complete.
- Prescription and Medication Management:
- Coordinate prescription refills with pharmacies, ensuring timely delivery of medications.
- Handle prior authorization requests for medications, treatments, and services with pharmacies and insurance providers, ensuring smooth processing of approvals.
- Authorization Support:
- Assist in obtaining prior authorizations for prescription medications and medical procedures from insurance providers.
- Follow up on authorization status and work closely with insurance companies to expedite approvals.
- Coordinate with healthcare providers and pharmacies to ensure accurate submission of required documents for authorization.
- Administrative Support:
- Assist physicians, nurses, and other healthcare professionals with daily administrative tasks such as updating patient files, preparing for patient visits, Dealing with home health services and durable medical equipment services .
- Ensure patient confidentiality and compliance with healthcare regulations (HIPAA).
- Patient Education and Support:
- Provide patients with educational information regarding their conditions, prescriptions, and upcoming treatments, as instructed by healthcare providers.
- Support patients in navigating the healthcare system, such as explaining insurance coverage and assisting with paperwork when necessary.
Qualifications:
- Education:
- High school diploma or equivalent required; Associate's degree or certification in medical assisting preferred.
- Experience:
- Minimum of 1-2 years of experience in a medical administrative or assistant role, preferably in a virtual setting.
- Experience with Electronic Health Records (EHR) systems (e.g., EPIC, Cerner, AthenaHealth, ECW ) and familiarity with HIPAA regulations.
- Prior authorization experience is highly preferred.
- Skills:
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Proficient in the use of office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills, especially when dealing with insurance providers or authorization delays.
- Other:
- Ability to work independently with minimal supervision.
- A compassionate and patient-focused approach to healthcare.
- Strong time management skills and the ability to prioritize tasks effectively.
Work Environment:
- This position is remote, requiring a reliable internet connection and a quiet, professional workspace.
Contact at :
Virtual Medical Assistant (VMA)
Posted 2 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a reliable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The VMA will be responsible for handling patient communications, managing electronic health records (EHR), and providing administrative support to physicians and nurses. The role involves facilitating patient interactions related to appointment scheduling, medication follow-up, lab results, and authorizations for prescriptions and treatments. The ideal candidate will have strong communication skills, a good understanding of medical procedures, and experience in dealing with prior authorizations.
Key Responsibilities:
- Patient Communication:
- Handle patient phone calls related to appointment scheduling, medication follow-up, lab result inquiries, and other general queries.
- Provide exceptional customer service to patients, ensuring a positive experience during each interaction.
- EHR Management:
- Maintain and update patient records accurately and securely in the Electronic Medical Record (EMR) system.
- Ensure all patient data, including clinical notes, medication lists, and other relevant information, is current and complete.
- Prescription and Medication Management:
- Coordinate prescription refills with pharmacies, ensuring timely delivery of medications.
- Handle prior authorization requests for medications, treatments, and services with pharmacies and insurance providers, ensuring smooth processing of approvals.
- Authorization Support:
- Assist in obtaining prior authorizations for prescription medications and medical procedures from insurance providers.
- Follow up on authorization status and work closely with insurance companies to expedite approvals.
- Coordinate with healthcare providers and pharmacies to ensure accurate submission of required documents for authorization.
- Administrative Support:
- Assist physicians, nurses, and other healthcare professionals with daily administrative tasks such as updating patient files, preparing for patient visits, Dealing with home health services and durable medical equipment services .
- Ensure patient confidentiality and compliance with healthcare regulations (HIPAA).
- Patient Education and Support:
- Provide patients with educational information regarding their conditions, prescriptions, and upcoming treatments, as instructed by healthcare providers.
- Support patients in navigating the healthcare system, such as explaining insurance coverage and assisting with paperwork when necessary.
Qualifications:
- Education:
- High school diploma or equivalent required; Associate's degree or certification in medical assisting preferred.
- Experience:
- Minimum of 1-2 years of experience in a medical administrative or assistant role, preferably in a virtual setting.
- Experience with Electronic Health Records (EHR) systems (e.g., EPIC, Cerner, AthenaHealth, ECW ) and familiarity with HIPAA regulations.
- Prior authorization experience is highly preferred.
- Skills:
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Proficient in the use of office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills, especially when dealing with insurance providers or authorization delays.
- Other:
- Ability to work independently with minimal supervision.
- A compassionate and patient-focused approach to healthcare.
- Strong time management skills and the ability to prioritize tasks effectively.
Work Environment:
- This position is remote, requiring a reliable internet connection and a quiet, professional workspace.
Contact at :