271 Medical Assisting jobs in India

• Act as the first point of contact for patients and families, ensuring a welcoming environment.
• Guide patients through admission, consultation, diagnostics, billing, and discharge processes.
• Address patient queries, concerns, and grievances promptly and empathetically.
• Coordinate with clinical and non-clinical departments to ensure smooth service delivery.
• Conduct regular patient rounds to assess satisfaction levels and resolve issues in real time.
• Monitor patient feedback (forms, surveys, digital platforms) and escalate concerns as required.
• Maintain records of complaints, resolutions, and feedback for quality improvement.
• Educate patients and families on hospital facilities, rights, responsibilities, and processes.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

Contact Number

Ø Greet patient and visitors in a prompt and helpful manner.

Ø Responsible for handling patient enquiry.

Ø Communicating with patient/ attenders for any information.

Ø Responsible for maintaining all details for hospitals like tariff, consultant's name, timing, test etc.

Ø To schedule/reschedule appointments for patients after referring to appointment planner and coordinating with respective experts.

Ø To reconfirm appointments or make reminder calls to patients who have specifically requested for a particular service.

Ø To professionally man the welcome area and offer assistance to patients -in-waiting as per the existing Standard Operating Procedures

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

Experience in years 1 or more

Location - Banjara Hills

Notice period - Immediate joining / 15 days

Roles and Responsibilities

You will be responsible for delivering a warm and caring patient experience while some of responsibilities are illustrated as follows :

• Manage every aspect related to Patients right from the patients' entry into the clinic, to their exit.
• Interact with & Counsel Patients.
• Handle Patients' grievances/complaints/issues and escalate it through the right channel, whenever needed.
• Create, maintain, & update Patients database on a regular basis.
• Efficient management of the Front Desk.
• Handle the clinic team, comprising of the PSE (s) & Accounts Executive(s).
• Multitask to ensure smooth clinic functioning.
• Maintain the desired hygiene & cleanliness standards of the clinic, and ensure the overall upkeep of the clinic

Clinic Time:

Monday – Friday 11am to 8pm

Saturday – Sunday 10am to 9pm

1 weekly off between Monday to Friday (fixed off).

Interested candidates can whatsapp on

No Calling Please

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Work Location: In person

Responsibilities:

* Ensure confidentiality at all times

* Manage patient flow from entry to the center to discharge

* Coordinate patient care with healthcare team

* Provide emotional support and counseling

* Maintain accurate medical records

*Ensure confidentiality at all times

* Maintain accurate records & reports

* Coordinate patient care from admission to discharge

* Manage patient counseling sessions

* HR training and performance

* Coordination in depts

Office cab/shuttle

Provident fund

A Patient Care Coordinator in a clinic serves as a liaison between patients and healthcare providers, ensuring smooth communication and efficient care delivery. Their responsibilities typically include:

• Handling patients and their queries
• scheduling appointments
• Taking payments for services and generating bill in software
• Addressing patient's concerns and resolving issues promptly.
• Cordinating between doctor and patients

Job Types: Full-time, Fresher

Pay: ₹15, ₹20,000.00 per month

Experience:

• total work: 1 year (Preferred)

Work Location: In person

• Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.
• Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.
• Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient
• Educating patients in simple words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision
• Ensuring that all sales interactions are done in a patient-centric approach
• Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts
• Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery
• Establishing a tone of empathy that helps to resolve any patient complaints or conflicts
• Prioritize patient satisfaction throughout the patient journey to build long-term relationships
• Collaborate with calendar management team to optimize scheduling and streamline patient interactions
• Ensure a professional and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment
• Responsible for day-to-day operations & overall financial performance of the clinic
• Maintain counselor reports daily (Coordinating with finance department (Invoices, Getting Discount Approval, Billing)
• Qualifications & Skills:
• HSC/Graduate
• Must know Microsoft Excel
• Previous experience in patient counseling, customer service, or related roles, with a focus on grooming
• Proven sales experience and the ability to meet or exceed sales targets
• Excellent interpersonal and communication skills, with a genuine passion for patient care
• Software Efficiency

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

• Health insurance

Application Question(s):

• when did you graduate?

Work Location: In person

Responsibilities:

* Ensure accurate records & documents

* Maintain confidentiality at all times

* Coordinate patient care with healthcare team

* Manage patient information system

* Schedule appointments efficiently

wanted. an experienced patient coordinator who can handle patients at a diagnostic centre in Hauz Khas in south Delhi

candidate should have at least one year experience and have knowledge of medical field

PLEASE CONTACT

RADHA

WHATSAAPP DR SANDEEP

Job Type: Full-time

Pay: From ₹16,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person