8,765 Merchant Services jobs in India

**JOB DESCRIPTION** Job Title**

Market Research & Insights - Sr. Associate - Payments Pricing (Merchant Services)

**Short Description**

Join the team that is driving market strategy for one of the most innovative banks.

**Position Description**:
The J.P. Morgan Payments Pricing is responsible for analysis used to drive strategic pricing decisions and the development of tools used to execute or augment pricing activity in the business. With broad scope covering statistical analysis and recommendation-based problem solving, as well as design, development, maintenance, and governance of pricing tools used by our sales teams and thus making an impact on business.

**Job Summary**:
As a Market Research & Insights Associate in the Payments Pricing team, you will support the Merchant Services Pricing Team. Your role will involve creating meaningful insights to serve the Chase Merchant Services (CMS) business. You will be involved in producing pricing calculations, streamlining the pricing process, and performing ad-hoc analysis. You will also assist in pricing benchmarking, implementing new strategies, and preparing insightful reports for the business and leadership teams.

**Job responsibilities**
- Support Merchant & Treasury Services pricing initiatives, such as recurring reprices, client maintenance, data modelling, document and batch file management, client and employee communications, as well as ad-hoc special projects and requests as needed
- Assess current and front-book pricing with recommendations for back-book price adjustments and suggested front-book pricing approval thresholds
- Use and query data from disparate sources and work cross functionally to develop pricing strategies to improve revenue for the J.P. Morgan Payments business
- Develop and recommend new or modified pricing constructs going to market
- Work on complex financial models for new and existing pricing strategies
- Analysing ad hoc as required including financial modelling, support of customer requests and customer profitability
- Manage the work and priorities with the team in an independent manner with good work ethics.

**Required qualifications, capabilities and skills**:

- Minimum of 5 years’ of work experience with MNCs/Payments Industry
- Intermediate Excel, VBA Macros, SQL, Alteryx, and working knowledge of financial modelling
- Logical and Analytical approach to data analysis, keen eye to identify trends/patterns and experience in deep diving to determine root cause and propose solutions
- Capability to navigate multiple data sets and synthesize into cohesive presentation and recommendations.
- Ability to work on multiple projects simultaneously and self-manage deadlines and deliverables, clearly articulating progress and milestones
- Build and maintain strong relationships with key business stakeholders: firm-wide, functional Finance and lines of business teams to ensure the timely, accurate and effective delivery of recurring and ad-hoc initiatives
- Excellent skills and articulation on all mode - written, verbal and present to senior management

**Preferred qualifications, capabilities and skills**
- Degree in Mathematics/Statistics/Finance/Business - MBA preferred
- Desire to learn quickly, be flexible and think strategically
- Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and management
- Previous experience with analysis/strategy with fact based writing skills along with storytelling and presentation skills in a concise and confident manner
- SharePoint experience will be preferred

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institu

**Group Company**: HDFC Bank Limited

**Designation**: Merchant Services-ME Sales Officer - SO

**Office Location**: Nezia Khera Sirsa(haryana) (Branch)

**Position description**:
Merchant Services-ME Sales Officer - SO

**Primary Responsibilities**:

- To achieve Merchant Acquiring product & Cross-sell targets as defined by management month on month.
- To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the Branch Customer base (HNW/Non-HNW) / Open Market.
- Visiting the Allocated Branch on daily basis and meet the Branch staff for Lead generation.
- Sales Officer will work on the existing base of Self-employed customers having banking relationship to offer Merchant Acquiring Solution.
- Sales Officer needs to source Competition Merchants along with their complete banking relationship.
- Sales Officer will be responsible for ensuring engagement & Visitation of all portfolio merchants assigned.
- Sales Officer will also be responsible for Activating these Merchants, Increase the Volume share and generating Cross Sell leads during these interactions.
- Sales Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc.
- Sales Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time.
- Sales Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only.
- Sales Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to.

**Additional Responsibilities**:

- Cross Sell - CC, CASA, Asset, TPP, etc.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree
- **Academic score**: Pass
- **Institution tier**: Any

**Required Training/s**:
Basic product and process training

**Required work experience**
- **Industry**: Banking preferred - but not a constraint
- **Years of experience**: 0 to 3

**Key Performance Indicators**:
Sales Profile

**Required Competencies**:
Flair for sales and go getter attitude, Good Communication skills, tech savvy

**Required Knowledge**:
**Required Skills**:
Good communication and interpersonal skills, Time management, disciplined sales approach

**Required abilities**
- **Physical**: Sales call and field visits.

**Specific requirements**
- **Travel**: Local travel for customer meetings
- **Vehicle**: Preferred(At least two wheeler)

**Other details**
- **Pay Rate**: As per industry norms and labour laws
- **Contract Types**: Permanent
- **Time Constraints**: None
- **Compliance Related**: As per Bank's laid down policies
- **Union Affiliation**: N/A

**Group Company**: HDFC Bank Limited

**Designation**: Merchant Services-ME Sales Officer - SO

**Office Location**: Dabhoi Dabhoi (Branch)

**Position description**:
Merchant Services-ME Sales Officer - SO

**Primary Responsibilities**:

- To achieve Merchant Acquiring product & Cross-sell targets as defined by management month on month.
- To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the Branch Customer base (HNW/Non-HNW) / Open Market.
- Visiting the Allocated Branch on daily basis and meet the Branch staff for Lead generation.
- Sales Officer will work on the existing base of Self-employed customers having banking relationship to offer Merchant Acquiring Solution.
- Sales Officer needs to source Competition Merchants along with their complete banking relationship.
- Sales Officer will be responsible for ensuring engagement & Visitation of all portfolio merchants assigned.
- Sales Officer will also be responsible for Activating these Merchants, Increase the Volume share and generating Cross Sell leads during these interactions.
- Sales Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc.
- Sales Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time.
- Sales Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only.
- Sales Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to.

**Additional Responsibilities**:

- Cross Sell - CC, CASA, Asset, TPP, etc.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree
- **Academic score**: Pass
- **Institution tier**: Any

**Required Training/s**:
Basic product and process training

**Required work experience**
- **Industry**: Banking preferred - but not a constraint
- **Years of experience**: 0 to 3

**Key Performance Indicators**:
Sales Profile

**Required Competencies**:
Flair for sales and go getter attitude, Good Communication skills, tech savvy

**Required Knowledge**:
**Required Skills**:
Good communication and interpersonal skills, Time management, disciplined sales approach

**Required abilities**
- **Physical**: Sales call and field visits.

**Specific requirements**
- **Travel**: Local travel for customer meetings
- **Vehicle**: Preferred(At least two wheeler)

**Other details**
- **Pay Rate**: As per industry norms and labour laws
- **Contract Types**: Permanent
- **Time Constraints**: None
- **Compliance Related**: As per Bank's laid down policies
- **Union Affiliation**: N/A

**Group Company**: HDFC Bank Limited

**Designation**: Merchant Services-ME Relationship Officer - Retail RO

**Office Location**: ULHASNAGAR - NEAR CHOPRA COURT Thane (Branch)

**Position description**:
Merchant Services-ME Relationship Officer - Retail RO

**Primary Responsibilities**:

- Relationship Officer will be responsible for ensuring engagement & Visitation of all Retail portfolio merchants assigned.
- Relationship Officer will be responsible for portfolio enhancement entailing activation, win-back of volume share from competition
- maintaining complete volume share for both POS & UPI, upselling Soundbox / POS etc. & cross-sell.
- Retail Relationship Officer must ensure EMI enablement and activation in all Merchants into EMI business segments like electronics, mobile etc.
- To achieve Merchant Acquiring product & Cross-sell targets as Defined by management month on month.
- To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the portfolio
- Basis expansions by the existing merchants (New outlet/New business line), self-employed segments, existing customer leads.
- To create an additional income line & eventually make the merchants more profitable to business, Relationship Officer must ensure increased cross-sell penetration inportfolio merchants basis benchmark
- Relationship Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc
- The Relationship Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time.
- Relationship Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only.
- Relationship Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to.

**Additional Responsibilities**:

- Cross Sell - CC, CASA, Asset, TPP etc.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree
- **Field specialization**: Commerce
- **Academic score**: Pass
- **Institution tier**: Any

**Required Certification/s**:
NA

**Required Training/s**:
Basic product and process training

**Required work experience**
- **Industry**: Banking preferred - but not a constraint
- **Role**: Any
- **Years of experience**: 0 to 3

**Key Performance Indicators**:
Sales Profile

**Required Competencies**:
Flair for sales and go getter attitude, Good Communication skills, tech savvy

**Required Knowledge**:
**Required Skills**:
Good communication and interpersonal skills, Time management, disciplined sales approach

**Required abilities**
- **Physical**: Sales call and field visits.

**Specific requirements**
- **Travel**: Local travel for customer meetings
- **Vehicle**: Preferred(At least two wheeler)
- **Work Permit**: NA

**Other details**
- **Pay Rate**: As per industry norms and labour laws
- **Contract Types**: Permanent
- **Time Constraints**: None
- **Compliance Related**: As per Bank's laid down policies
- **Union Affiliation**: NA

**Group Company**: HDFC Bank Limited

**Designation**: Merchant Services-ME Relationship Officer - Vyapar RO

**Office Location**: Jhunjhunu Jhunjhunu (Branch)

**Position description**:
Merchant Services-ME Relationship Officer - Vyapar RO

**Primary Responsibilities**:

- Relationship Officer will be responsible for ensuring engagement & Visitation of all Digital portfolio merchants assigned.
- Vyapar Relationship Officer will be responsible for portfolio enhancement entailing activation, win-back of volume share from competition,
- maintaining complete volume share for both POS & UPI, upselling Soundbox / POS etc. & cross-sell.
- Vyapar Relationship Officer must ensure EMI enablement and activation in all Merchants into EMI business segments like electronics, mobile etc.
- To achieve Merchant Acquiring product & Cross-sell targets as Defined by management month on month.
- To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the portfolio basis expansions by the existing merchants
- (New outlet/New business line), self-employed segments, existing customer leads.
- To create an additional income line & eventually make the merchants more profitable to business, Relationship Officer must ensure increased cross-sell penetration inportfolio merchants basis benchmark
- Relationship Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc.
- The Relationship Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time.
- Relationship Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only.
- Relationship Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to.

**Additional Responsibilities**:

- Cross Sell - CC, CASA, Asset, TPP etc.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree
- **Field specialization**: Commerce
- **Academic score**: Pass
- **Institution tier**: Any

**Required Certification/s**:
NA

**Required Training/s**:
Basic product and process training

**Required work experience**
- **Industry**: Banking preferred - but not a constraint
- **Role**: Any
- **Years of experience**: 0 to 3

**Key Performance Indicators**:
Sales Profile

**Required Competencies**:
Flair for sales and go getter attitude, Good Communication skills, tech savvy

**Required Knowledge**:
**Required Skills**:
Good communication and interpersonal skills, Time management, disciplined sales approach

**Required abilities**
- **Physical**: Sales call and field visits.

**Specific requirements**
- **Travel**: Local travel for customer meetings
- **Vehicle**: Preferred(At least two wheeler)
- **Work Permit**: NA

**Other details**
- **Pay Rate**: As per industry norms and labour laws
- **Contract Types**: Permanent
- **Time Constraints**: None
- **Compliance Related**: As per Bank's laid down policies
- **Union Affiliation**: NA

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.
If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Software Engineer to join us on our mission.
**How will you make an impact in this role?**
As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.
**Qualifications -**
+ Degree in computer science, computer engineering or a related field.
+ Minimum 3 years of software development experience in a professional environment working with big data technologies - Informatica, GCP services, and other data technologies. Good to have knowledge of Java and Vert.x.
+ Hands-on experience with application design, software development and automated testing
+ Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.
+ Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.
+ Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.
+ Ability to debug basic software components and identify code defects for remediation.
+ Experience working in Agile or other rapid application development methods.
+ Proficient oral and written communication skills.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technology
**Primary Location:** India-Karnataka-Bengaluru Urban
**Schedule** Full-time
**Req ID:** 25014533

Job Description

Work Location Options:

Hybrid

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.

If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Software Engineer to join us on our mission.

How will you make an impact in this role?

As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.

Qualifications -

Degree in computer science, computer engineering or a related field.

Minimum 3 years of software development experience in a professional environment working with big data technologies Informatica, GCP services, and other data technologies. Good to have knowledge of Java and Vert.x.

Hands-on experience with application design, software development and automated testing

Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.

Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.

Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.

Ability to debug basic software components and identify code defects for remediation.

Experience working in Agile or other rapid application development methods.

Proficient oral and written communication skills.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Slide 1 of 3When you become part of our Talent Community, well keep you posted about future job opportunities that you may be a match for, as well as career-related events.

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. 

If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Software Engineer to join us on our mission.

How will you make an impact in this role?

As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.

Qualifications -

Degree in computer science, computer engineering or a related field.

Minimum 3 years of software development experience in a professional environment working with big data technologies – Informatica, GCP services, and other data technologies. Good to have knowledge of Java and Vert.x.

Hands-on experience with application design, software development and automated testing

Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.

Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.

Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.

Ability to debug basic software components and identify code defects for remediation.

Experience working in Agile or other rapid application development methods.

Proficient oral and written communication skills.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries 

Bonus incentives 

Support for financial-well-being and retirement 

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

Generous paid parental leave policies (depending on your location) 

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

Free and confidential counseling support through our Healthy Minds program 

Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.