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**Job Title:** Administrative Secretary

This is a full-time remote role that offers the opportunity to work as part of a team, providing administrative assistance and support. The successful candidate will be responsible for clerical tasks, scheduling appointments and meetings, and delivering exceptional customer service.

The ideal candidate will possess effective communication skills, strong organizational and time-management skills, and proficiency in MS Office applications. Experience in similar roles is highly valued.

Responsibilities include:

• Providing administrative support and assistance
• Scheduling appointments and meetings
• Delivering exceptional customer service
• Managing multiple priorities and deadlines

Candidates should have a strong attention to detail, excellent problem-solving skills, and the ability to work independently.

We are looking for a motivated and organized individual who is able to adapt quickly to changing priorities and circumstances.

Surf Life Saving Australia (SLSA) is Australia's leading authority in coastal water safety, drowning prevention, and rescue operations. With more than 198,000 members from all backgrounds and demographics across 315 affiliated Surf Life Saving Clubs (SLSCs), we represent the largest volunteer movement of its kind in Australia.

Since its establishment in 1907, Surf Life Saving has saved over 700,000 lives. In the 2023/24 season, our active members were involved in 8,857 rescues, provided 49,331 first aid treatments, and carried out nearly 2.5 million preventative actions, contributing over 1.46 million volunteer patrol hours. Our volunteers are the backbone of this remarkable effort, and through their dedication, we continue to lead the charge in coastal safety across Australia.

Our mission remains clear -  to save lives, create great Australians, and build better communities. Through innovative approaches, strategic partnerships, and continuous education, we are committed to reducing coastal drowning fatalities.

Our vision is simple – zero preventable deaths in Australian waters. And with the support of corporate sponsors, government grants, and public donations, we ensure that we can continue delivering vital services and initiatives for beachgoers nationwide.

By joining SLSA, you’ll be a part of something greater. You’ll contribute to saving lives, fostering community connections, and creating lasting impact on Australia’s coastal culture. We are not just a movement; we are a force for good. Be a part of something that matters.

We are seeking a detail-oriented and motivated Coastal Safety Support Officer to provide administrative and project coordination support to our Coastal Safety Team. This dynamic role plays a vital part in the delivery and management of national funding programs that enhance coastal safety across Australia.

Responsibilities:

To provide administrative support to the Coastal Safety Team as directed by the Coastal Safety Manager including the coordination of identified grant and fund programs; inclusive of ensuring the funding is managed and acquitted according to Government requirements, and fulfilling all SLSA obligations, through thorough research, collection and analysis of funding related data.

Funding coordination
• Assist with key funding projects including but not limited to, Beach Safety Equipment Fund, Blackspot Funding, BRP Equipment Fund
• Undertake relevant lifesaving data analysis to make evidenced based decisions and to demonstrate changes in practice resulting from the funding distribution and projects being completed
• Assist with the development and coordinate project plans, proposals, consultation and communication schedules, budgets and status reports with the Coastal Safety Manager and working groups/committees as required
• As directed by Coastal Safety Manager monitor and administer funding scheme budgets, ensuring project outcomes are achieved within the allocated budget
• Ensure project reports and any subsequent recommendations are completed according to the project plan and relevant funding agreements
• Provide support and service to ensure the efficient administration and coordination of the Beach Safety Equipment Funding Scheme with the States and Clubs
• Liaise with the Coastal Safety Manager & Shared Services Team members / managers to ensure appropriate promotion of the funding agreement

Lifesaving
• Provide support in the preparation of meetings for LMC, LMAC, Advisory, ALS and Working Groups
• Manage the day to day operational and administrative lifesaving requirements

Stakeholder Interaction
• Establish a communication schedule to ensure stakeholders have appropriate opportunities to be consulted and provide feedback on all relevant projects as required
• With the Coastal Safety team promote awareness of project successes, through various internal and external communication channels

Other
• Australian Lifeguard Magazine – provide support in the delivery and production of the magazine
• Support to lifesaving information for the Annual Report
• Support to the preparation of the NCSR
• Support to Beach Blackspot Drowning Reduction Programs
• Manage tasks, projects and/or other activities as determined by the Coastal Safety Manager

Who You Are

Our ideal candidate will have:

1) Qualifications:

A degree or demonstrated project management and data analysis experience

2) Knowledge and Experience:

• Experience in booking and coordinating logistical requirements including travel, accommodation, venue hire and catering

• Knowledge and understanding of SLS philosophies, principles, activities, programs, procedures and services and issues that affect surf lifesaving on a national level

• Experience of working with a range of internal and external stakeholders in a federated not for profit environment

• Report writing skills

• Understanding of excel and data formatting

3) Skills and Attributes:

• Experience in booking and coordinating logistical requirements including travel, accommodation, venue hire and catering.
• Knowledge and understanding of SLS philosophies, principles, activities, programs, procedures and services and issues that affect surf lifesaving on a national level
• Experience of working with a range of internal and external stakeholders in a federated not for profit environment.
• Report writing skills.
• Understanding of excel and data formatting.
 

SLSA Benefits and Culture

SLSA is committed to ensuring all employees have a work life balance within their role. 

• Hybrid working model with opportunities to work from home and from our  Surf Life Saving Australia offices.
• Flexible work arrangements and a healthy work-life balance.
• A supportive and inclusive work environment where your contributions are valued.
• Competitive salary and opportunities for career development and advancement.
• Chance to make a meaningful impact.
• As Surf Life Saving is a not-for-profit organisation, you will have access to salary packaging. 

Ready to Make a Difference?

If you're ready to join a dynamic team and contribute to SLSA, we want to hear from you! Apply now and be part of our mission to save lives and keep our beaches safe.

As part of your application, please submit a cover letter (maximum 2 pages) that addresses the following key selection criteria . In your letter, provide specific examples from your previous experience where applicable:

Logistical Coordination
Describe your experience in booking and coordinating logistical requirements such as travel, accommodation, venue hire, and catering. Please include examples of events or activities you have supported.

Stakeholder Engagement in a Federated Not-for-Profit Environment
Provide an example of how you have worked with a range of internal and external stakeholders in a federated or not-for-profit organisation or equivalent organisational structure. What was your approach to managing communication and collaboration?

Report Writing
Explain your experience in writing reports. What types of reports have you written, and who were the intended audiences? How did you ensure clarity and relevance in your reporting?

Excel and Data Formatting
Describe your proficiency in using Microsoft Excel. What tasks have you performed using Excel, and how have you applied data formatting or formulas to support your work?

Eligibility

Please note that only applicants with the eligibility to work in Australia will be considered for this role. To be successful, you must hold Australian Working Rights or Australian Citizenship.

Surf Life Saving is an equal opportunity employer, dedicated to creating a fair and inclusive workplace. SLSA values diversity and encourages all qualified individuals to apply for any of our recruitment opportunities.

SLSA ensures a commitment to safeguarding children and young people.

All candidates will be required to undertake a working with children check before commencing work with SLSA.

SLSA provides workplace adjustments for people with a disability.

SLSA reserve the right not to proceed with any appointment. 

SLSA reserves the right to interview candidates or fill the position prior to the closing date if a suitable applicant is found.

Description

GENERAL PURPOSE OF THE JOB

The Specialist, Administrative Support-PA (Lab) performs a variety of administrative and support duties for multiple departments throughout Patient Accounting. This role requires strong organizational and communication skills. Must have the ability to multitask and navigate through high volume work. Must be proficient in the use of Microsoft Applications and have internet research abilities as well as intermediate software skills. Completes specialized tasks that require critical thinking and independent decision making. Must have a substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. This position reports to the Supervisor or Manager, Patient Accounting.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Contact payers who are processing hardcopy claims or submitting
manual payments and initiate conversion to electronic by filing required
paperwork. Pull down electronic remittance advice from payer websites
for processing. Oversee Payor Internet Accesses and applicable
spreadsheet as requested from Patient Accounting Teammates.
2. Process appeal letters, patient statements, authorization paperwork
and STAT/PPS denial letters. Scan images and maintain electronic
library for appeals and STAT/PPS Invoices. Process all hardcopy claims,
pull medical documents as needed for payer requirements, and pull
remittance advice for secondary claims.
3. Create refund packets by pulling EOBs, printing applicable letters and
adding the information to reversal tracking spreadsheet.
4. Process daily incoming mail by sorting per the policy and procedure
while ensuring the mail gets delivered to the appropriate department.
Research returned mail, including patient statements, or checks that
have been returned by recipient by pulling necessary documentation
and distributing to appropriate department or teammate for review and
reprocessing.
5. In preparation for data entry into the database system, research
invoices received from hospital/laboratory to confirm patient was
referred by a DaVita facility for lab work.
6. Performs other duties as assigned

EDUCATION AND EXPERIENCE

About DaVita Laboratories

DaVita Labs is a state-of-the-art clinical laboratory delivering timely, accurate lab results focused primarily on kidney care with a relentless commitment to quality. We serve more than 180,000 patients and perform 52 million renal tests annually. We make a difference. We enjoy what we do. Our teammates are best in class professionals who enjoy a challenging yet rewarding work environment where fun and hard work intermingle every day. From our laboratory professionals to our support roles, DaVita labs not only offers a career to fit each individual, it provides a community and a place to call home. As a labs teammate, you become a member of our community and you also become a citizen of something bigger, something great, and something unique - the DaVita Village. With the backing of the overall DaVita brand, we are on an exciting trajectory.

Check out our short video to hear directly from teammates as to why YOU should join OUR Village!

Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Want to make an impact in Healthcare? Through science, technology, quality and education, we are committed to expanding discovery and empowering lives. This empowerment comes in many forms. From our laboratory professionals to our support roles, DaVita labs not only offers a career to fit each individual, it provides a community and place to call home. Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to to learn more or apply.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

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