5,594 Monitoring Analyst jobs in India

Monitoring Analyst

Jalalabad, Uttar Pradesh AHEAD

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Job Description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.


At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.


We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.


We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.


Our Monitoring Analyst are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts isolate and reassign system problems generated by event monitoring systems and ServiceNow Call Tickets. Analysts research and develop effective and logical solutions considering operational policies and information assurance requirements.

Responsibilities
  • Monitor events / notifications via the monitoring tools.
  • Triage event monitoring alerts per specified severity levels
  • Update the incident ticket as required.
  • Escalate incident tickets to the appropriate support teams
  • Assist with cross training of other team members as needed
Skills & Experience
  • 1 year’s IT technical experience in a helpdesk environment
  • Knowledge of ITIL concepts – Incident, Service Request, etc
  • Hands-on work experience with the following:
  • Windows Operating Systems
  • MAC Operating Systems
  • Basic knowledge of Active Directory , Exchange 2010
  • User account management for Active Directory, Exchange Mailboxes, Distribution lists
  • Execute basic queries and administrative tasks for MS SQL , if needed
  • Sharepoint, Adobe Acrobat and other common desktop applications
Additional requirements
  • Working knowledge of troubleshooting remote access issues
  • Excellent written communication skills
  • Ability to understand and accept that the Customer’s issues affect the business
  • Enjoy problem solving
  • Team player
  • Good writing techniques

Why AHEAD:


Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.


We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.


USA Employment Benefits include:

- Medical, Dental, and Vision Insurance

- 401(k)

- Paid company holidays

- Paid time off

- Paid parental and caregiver leave

- Plus more! See benefits for additional details.


The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.






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Monitoring Analyst

Gurugram, Uttar Pradesh AHEAD

Posted today

Job Viewed

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Job Description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.  Our Monitoring Analyst are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts isolate and reassign system problems generated by event monitoring systems and ServiceNow Call Tickets. Analysts research and develop effective and logical solutions considering operational policies and information assurance requirements.

Responsibilities

  • Monitor events / notifications via the monitoring tools.
  • Triage event monitoring alerts per specified severity levels
  • Update the incident ticket as required.
  • Escalate incident tickets to the appropriate support teams
  • Assist with cross training of other team members as needed
  • Skills & Experience

  • 1 year’s IT technical experience in a helpdesk environment
  • Knowledge of ITIL concepts – Incident, Service Request, etc
  • Hands-on work experience with the following:
  • Windows Operating Systems
  • MAC Operating Systems
  • Basic knowledge of Active Directory , Exchange 2010
  • User account management for Active Directory, Exchange Mailboxes, Distribution lists
  • Execute basic queries and administrative tasks for MS SQL , if needed
  • Sharepoint, Adobe Acrobat and other common desktop applications
  • Additional requirements

  • Working knowledge of troubleshooting remote access issues
  • Excellent written communication skills
  • Ability to understand and accept that the Customer’s issues affect the business
  • Enjoy problem solving
  • Team player
  • Good writing techniques 
  • Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.USA Employment Benefits include:  - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
    This advertiser has chosen not to accept applicants from your region.

    Transaction Monitoring Analyst

    Jaipur, Rajasthan Suncrypto

    Posted today

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    Job Description

    Key Responsibilities:

    Transaction Monitoring:

    Conduct real- time and batch transaction monitoring to identify and flag suspicious activities.

    Utilize blockchain analysis tools to track and analyze crypto transactions across various platforms.

    AML Investigation:

    Investigate alerts and potential red flags generated by transaction monitoring systems.

    Perform in-depth analysis of customer profiles, transaction histories, and associated blockchain data.

    Prepare comprehensive investigation reports and document findings.

    Suspicious Transaction Reporting (STR):

    Prepare and file Suspicious Activity Reports (SARs) in accordance with regulatory requirements and company policies.

    Ensure timely and accurate submission of reports to the relevant financial authorities.

    Regulatory Compliance:

    Ensure adherence to the Prevention of Money Laundering Act (PMLA) and other applicable regulations.

    Stay updated on changes in AML laws and regulations, and implement necessary adjustments to policies and procedures.

    Travel Rule Compliance:

    Implement and monitor compliance with the Travel Rule requirements for crypto transactions.

    Ensure that all required information is collected and transmitted for transactions involving virtual assets.

    Customer Due Diligence (CDD):

    Perform Know Your Customer (KYC) checks and ensure the accuracy and completeness of customer information.

    Conduct enhanced due diligence (EDD) on high-risk customers and transactions.

    Collaboration and Reporting:

    Work closely with other departments (e.g., Legal, IT, and Risk) to ensure a comprehensive approach to AML compliance.

    Assist in preparing internal reports and presentations for senior management.

    Qualifications:

    Associate Level:

    Bachelors degree in Finance, Accounting, Business, or a related field.

    1-2 years of experience in AML investigation, transaction monitoring, or a related field, preferably in a crypto exchange or financial institution.

    Understanding of blockchain technology and its implications for AML compliance.

    Familiarity with the Travel Rule and other regulatory requirements for crypto transactions.

    Senior Associate Level:

    Bachelors degree in Finance, Accounting, Business, or a related field; professional certifications (e.g., CAMS) are a plus.

    2-3 years of experience in AML investigation, transaction monitoring, or a related field, with a proven track record in a crypto exchange or financial institution.

    Advanced knowledge of blockchain technology, AML regulations, and the Travel Rule.

    Strong analytical skills and experience with blockchain analysis tools.

    Skills and Competencies:

    Analytical Skills: Strong ability to analyze complex transactions and identify patterns indicative of suspicious activities.

    Attention to Detail: High level of accuracy and attention to detail in investigating and reporting.

    Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.

    Team Collaboration: Ability to work effectively in a team environment and collaborate with cross-functional teams.

    Adaptability: Ability to adapt to a rapidly changing regulatory environment and emerging trends in the crypto industry.

    This advertiser has chosen not to accept applicants from your region.

    Transactions Monitoring Analyst

    Bengaluru, Karnataka Confidential

    Posted today

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    Job Description

    Key Responsibilities:

    • Knowledge in client onboarding
    • Conduct transaction monitoring to identify unusual patterns and potential fraudulent activities
    • Perform KYB checks to verify business client authenticity and mitigate risk
    • Analyze and review alerts generated by transaction monitoring systems
    • Conduct investigations on suspicious activities and escalate cases as necessary
    • Ensure compliance with regulatory requirements and internal policies
    • Prepare and submit periodic reports on monitoring activities
    • Collaborate with the compliance team to enhance existing processes and controls

    Requirements:

    • Minimum 1 year of experience in Transaction Monitoring and KYB processes
    • Graduate in any discipline (mandatory)
    • Strong analytical and problem-solving skills
    • Excellent communication and interpersonal skills
    • Ability to work in US shifts
    • Immediate joiners preferred

    Skills Required
    Transaction Monitoring, fraud investigation , Compliance Reporting
    This advertiser has chosen not to accept applicants from your region.

    Transaction Monitoring Analyst

    Jaipur, Rajasthan Suncrypto

    Posted 18 days ago

    Job Viewed

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    Job Description

    full-time

    Key Responsibilities:

    Transaction Monitoring:

    Conduct real- time and batch transaction monitoring to identify and flag suspicious activities.

    Utilize blockchain analysis tools to track and analyze crypto transactions across various platforms.

    AML Investigation:

    Investigate alerts and potential red flags generated by transaction monitoring systems.

    Perform in-depth analysis of customer profiles, transaction histories, and associated blockchain data.

    Prepare comprehensive investigation reports and document findings.

    Suspicious Transaction Reporting (STR):

    Prepare and file Suspicious Activity Reports (SARs) in accordance with regulatory requirements and company policies.

    Ensure timely and accurate submission of reports to the relevant financial authorities.

    Regulatory Compliance:

    Ensure adherence to the Prevention of Money Laundering Act (PMLA) and other applicable regulations.

    Stay updated on changes in AML laws and regulations, and implement necessary adjustments to policies and procedures.

    Travel Rule Compliance:

    Implement and monitor compliance with the Travel Rule requirements for crypto transactions.

    Ensure that all required information is collected and transmitted for transactions involving virtual assets.

    Customer Due Diligence (CDD):

    Perform Know Your Customer (KYC) checks and ensure the accuracy and completeness of customer information.

    Conduct enhanced due diligence (EDD) on high-risk customers and transactions.

    Collaboration and Reporting:

    Work closely with other departments (e.g., Legal, IT, and Risk) to ensure a comprehensive approach to AML compliance.

    Assist in preparing internal reports and presentations for senior management.

    Qualifications:

    Associate Level:

    Bachelors degree in Finance, Accounting, Business, or a related field.

    1-2 years of experience in AML investigation, transaction monitoring, or a related field, preferably in a crypto exchange or financial institution.

    Understanding of blockchain technology and its implications for AML compliance.

    Familiarity with the Travel Rule and other regulatory requirements for crypto transactions.

    Senior Associate Level:

    Bachelors degree in Finance, Accounting, Business, or a related field; professional certifications (e.g., CAMS) are a plus.

    2-3 years of experience in AML investigation, transaction monitoring, or a related field, with a proven track record in a crypto exchange or financial institution.

    Advanced knowledge of blockchain technology, AML regulations, and the Travel Rule.

    Strong analytical skills and experience with blockchain analysis tools.

    Skills and Competencies:

    Analytical Skills:  Strong ability to analyze complex transactions and identify patterns indicative of suspicious activities.

    Attention to Detail:  High level of accuracy and attention to detail in investigating and reporting.

    Communication:  Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.

    Team Collaboration:  Ability to work effectively in a team environment and collaborate with cross-functional teams.

    Adaptability:  Ability to adapt to a rapidly changing regulatory environment and emerging trends in the crypto industry.

    This advertiser has chosen not to accept applicants from your region.

    Quality Monitoring Analyst - French

    Gurugram, Uttar Pradesh Confidential

    Posted today

    Job Viewed

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    Job Description

    Description and Requirements

    Quality Monitoring Analyst - French

    Additional Job Description 

    Looking for 2+ years of experience in Call Monitoring/ Quality Analyst with expertise in French Language.

    Language Reference: French


    Skills Required
    Call Monitoring, Quality Analysis
    This advertiser has chosen not to accept applicants from your region.

    Suncrypto - Transaction Monitoring Analyst

    Jaipur, Rajasthan Nexthire

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Role -Transaction Monitoring Analyst  

    Key Responsibilities:

    Transaction Monitoring: Conduct real-time and batch transaction monitoring to identify and flag suspicious activities.

    Utilize blockchain analysis tools to track and analyze crypto transactions across various platforms.

    AML Investigation: Investigate alerts and potential red flags generated by transaction monitoring systems.

    Perform in-depth analysis of customer profiles, transaction histories, and associated blockchain data.

    Prepare comprehensive investigation reports and document findings.

    Suspicious Transaction Reporting (STR): Prepare and file Suspicious Activity Reports (SARs) in accordance with regulatory requirements and company policies.

    Ensure timely and accurate submission of reports to the relevant financial authorities.

    Regulatory Compliance: Ensure adherence to the Prevention of Money Laundering Act (PMLA) and other applicable regulations.

    Stay updated on changes in AML laws and regulations, and implement necessary adjustments to policies and procedures.

    Travel Rule Compliance: Implement and monitor compliance with the Travel Rule requirements for crypto transactions.

    Ensure that all required information is collected and transmitted for transactions involving virtual assets.

    Customer Due Diligence (CDD): Perform Know Your Customer (KYC) checks and ensure the accuracy and completeness of customer information.

    Conduct enhanced due diligence (EDD) on high-risk customers and transactions.

    Collaboration and Reporting: Work closely with other departments (e.g., Legal, IT, and Risk) to ensure a comprehensive approach to AML compliance.

    Assist in preparing internal reports and presentations for senior management.

    Qualifications:

    Associate Level: Bachelor's degree in Finance, Accounting, Business, or a related field.

    1-2 years of experience in AML investigation, transaction monitoring, or a related field, preferably in a crypto exchange or financial institution.

    Understanding of blockchain technology and its implications for AML compliance.

    Familiarity with the Travel Rule and other regulatory requirements for crypto transactions.

    Senior Associate Level: Bachelor's degree in Finance, Accounting, Business, or a related field; professional certifications (e.g., CAMS) are a plus.

    2-3 years of experience in AML investigation, transaction monitoring, or a related field, with a proven track record in a crypto exchange or financial institution.

    Advanced knowledge of blockchain technology, AML regulations, and the Travel Rule.

    Strong analytical skills and experience with blockchain analysis tools.

    Skills and Competencies:

    Analytical Skills: Strong ability to analyze complex transactions and identify patterns indicative of suspicious activities.

    Attention to Detail: High level of accuracy and attention to detail in investigating and reporting.

    Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.

    Team Collaboration: Ability to work effectively in a team environment and collaborate with cross-functional teams.

    Adaptability: Ability to adapt to a rapidly changing regulatory environment and emerging trends in the crypto industry.

    This advertiser has chosen not to accept applicants from your region.
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    Transaction Monitoring Analyst AML

    Bengaluru, Karnataka Confidential

    Posted today

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    Job Description

    • Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc.
    • Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses.
    • Prepare regulatory and investigative reports (SARs).
    • Identify fraud trends and communicate observations to management.
    • Identify internal procedural violations and recommend actions to mitigate reoccurrence
    • Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices.
    • Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention.
    • Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews

    Skills Required
    fraud investigation , Risk Assessment, Regulatory Compliance, Internal Controls
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    Monitoring Analyst - Mumbai (5 days WFO)

    Mumbai, Maharashtra ITC Infotech

    Posted 4 days ago

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    Job Description

    We are looking for a proactive and detail-oriented Monitoring Analyst to support our infrastructure operations by overseeing system health, responding to alerts, and assisting with basic OS administration tasks. The ideal candidate has beginner to intermediate-level exposure to monitoring tools and wants to grow in an IT operations environment.


    Key Responsibilities:

    Monitor system performance, server uptime, and network availability via SolarWinds, ManageEngine, and Zabbix dashboards

    Respond to alerts and perform preliminary triage of infrastructure-related incidents

    Escalate critical issues to L2/L3 support teams with appropriate logs and diagnostic data

    Support OS-level checks on Windows/Linux systems, including disk space, CPU, and service status

    Assist in configuring thresholds, alert parameters, and basic integrations within monitoring platforms

    Document alert resolutions, ticket progress, and incident reports as part of knowledge management

    Participate in daily health checks and provide summaries to operations teams

    Coordinate with service desk teams to ensure timely closure and escalation of monitored incidents


    Required Skills:

    Basic understanding of Windows/Linux OS administration

    Working knowledge of at least one monitoring tool: SolarWinds, ManageEngine, or Zabbix

    Familiarity with SNMP, ICMP, WMI, or related protocols used in monitoring environments

    Good communication skills and ability to collaborate with cross-functional support teams

    Eagerness to learn automation and log analysis concepts

    This advertiser has chosen not to accept applicants from your region.

    Monitoring Analyst - Mumbai (5 days WFO)

    Mumbai, Maharashtra ITC Infotech

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    We are looking for a proactive and detail-oriented Monitoring Analyst to support our infrastructure operations by overseeing system health, responding to alerts, and assisting with basic OS administration tasks. The ideal candidate has beginner to intermediate-level exposure to monitoring tools and wants to grow in an IT operations environment.

    Key Responsibilities:

    Monitor system performance, server uptime, and network availability via SolarWinds, ManageEngine, and Zabbix dashboards

    Respond to alerts and perform preliminary triage of infrastructure-related incidents

    Escalate critical issues to L2/L3 support teams with appropriate logs and diagnostic data

    Support OS-level checks on Windows/Linux systems, including disk space, CPU, and service status

    Assist in configuring thresholds, alert parameters, and basic integrations within monitoring platforms

    Document alert resolutions, ticket progress, and incident reports as part of knowledge management

    Participate in daily health checks and provide summaries to operations teams

    Coordinate with service desk teams to ensure timely closure and escalation of monitored incidents

    Required Skills:

    Basic understanding of Windows/Linux OS administration

    Working knowledge of at least one monitoring tool: SolarWinds, ManageEngine, or Zabbix

    Familiarity with SNMP, ICMP, WMI, or related protocols used in monitoring environments

    Good communication skills and ability to collaborate with cross-functional support teams

    Eagerness to learn automation and log analysis concepts

    This advertiser has chosen not to accept applicants from your region.
     

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