3,536 Mpls Switching jobs in India

Experience Level: 4-6 Years

Knowledge/ Skill Requirement

A Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some primary and secondary skills that are important for a Network Customer Success Engineer:

1. Networking Expertise: The engineer should have strong technical skills and knowledge of L2/L3 switching and routing systems and technologies, including security, tunnelling and network service protocols and Quality of Service (QoS) networking. Relevant industry certifications, such as CCNP (routing and switching) is strongly preferred.

2. Network design and configuration : The engineer should be able to design and configure switching networks that meet the customer's business requirements and align with industry best practices. This may involve installation, configuration, troubleshooting, and optimization of network equipment, such as switches, routers, and security gateway.

3. Security : The engineer should be knowledgeable in network security protocols and best practices. They should be able to configure and manage security features such as authentication, ACLs, port security, VLANs and 802.1x.

4. Troubleshooting : The engineer should be able to troubleshoot network issues and identify problems with the network infrastructure, including connectivity, configuration, VLAN, STP, port security and Quality of Service (QoS). They should also be able to use network monitoring tools and protocols such as Wireshark, Zabbix and Nagios.

5. Communication skills: The engineer should have excellent communication skills, both verbal and written. They should be able to explain technical issues and solutions to non-technical customers and collaborate effectively with other internal teams, such as sales and product management.

6. Customer Service Skills: The engineer should have strong customer service skills, including the ability to handle customer complaints and inquiries professionally and efficiently.

7. Problem-Solving Skills: The engineer should be able to identify and solve complex technical issues and think creatively to find solutions to problems.

8. Attention to Detail: The engineer should have excellent attention to detail to ensure that they identify and address all issues and potential areas for improvement.

Experience Level: 4-6 Years

Knowledge/ Skill Requirement

A Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some primary and secondary skills that are important for a Network Customer Success Engineer:

1. Networking Expertise: The engineer should have strong technical skills and knowledge of L2/L3 switching and routing systems and technologies, including security, tunnelling and network service protocols and Quality of Service (QoS) networking. Relevant industry certifications, such as CCNP (routing and switching) is strongly preferred.

2. Network design and configuration : The engineer should be able to design and configure switching networks that meet the customer's business requirements and align with industry best practices. This may involve installation, configuration, troubleshooting, and optimization of network equipment, such as switches, routers, and security gateway.

3. Security : The engineer should be knowledgeable in network security protocols and best practices. They should be able to configure and manage security features such as authentication, ACLs, port security, VLANs and 802.1x.

4. Troubleshooting : The engineer should be able to troubleshoot network issues and identify problems with the network infrastructure, including connectivity, configuration, VLAN, STP, port security and Quality of Service (QoS). They should also be able to use network monitoring tools and protocols such as Wireshark, Zabbix and Nagios.

5. Communication skills: The engineer should have excellent communication skills, both verbal and written. They should be able to explain technical issues and solutions to non-technical customers and collaborate effectively with other internal teams, such as sales and product management.

6. Customer Service Skills: The engineer should have strong customer service skills, including the ability to handle customer complaints and inquiries professionally and efficiently.

7. Problem-Solving Skills: The engineer should be able to identify and solve complex technical issues and think creatively to find solutions to problems.

8. Attention to Detail: The engineer should have excellent attention to detail to ensure that they identify and address all issues and potential areas for improvement.

Experience Level: 4-6 Years

Knowledge/ Skill Requirement

A Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some primary and secondary skills that are important for a Network Customer Success Engineer:

1. Networking Expertise: The engineer should have strong technical skills and knowledge of L2/L3 switching and routing systems and technologies, including security, tunnelling and network service protocols and Quality of Service (QoS) networking. Relevant industry certifications, such as CCNP (routing and switching) is strongly preferred.

2. Network design and configuration : The engineer should be able to design and configure switching networks that meet the customer's business requirements and align with industry best practices. This may involve installation, configuration, troubleshooting, and optimization of network equipment, such as switches, routers, and security gateway.

3. Security : The engineer should be knowledgeable in network security protocols and best practices. They should be able to configure and manage security features such as authentication, ACLs, port security, VLANs and 802.1x.

4. Troubleshooting : The engineer should be able to troubleshoot network issues and identify problems with the network infrastructure, including connectivity, configuration, VLAN, STP, port security and Quality of Service (QoS). They should also be able to use network monitoring tools and protocols such as Wireshark, Zabbix and Nagios.

5. Communication skills: The engineer should have excellent communication skills, both verbal and written. They should be able to explain technical issues and solutions to non-technical customers and collaborate effectively with other internal teams, such as sales and product management.

6. Customer Service Skills: The engineer should have strong customer service skills, including the ability to handle customer complaints and inquiries professionally and efficiently.

7. Problem-Solving Skills: The engineer should be able to identify and solve complex technical issues and think creatively to find solutions to problems.

8. Attention to Detail: The engineer should have excellent attention to detail to ensure that they identify and address all issues and potential areas for improvement.

Mandatory Skills

Hands on experience on Switching , LB, WAF, DDoS, IPS (mandatory)

Nexus Switches

This is 24*7 support. Rotational shift job and Work From office

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

What you'll be doing

Key Responsibilities:

R&S

Complete knowledge to all Cisco devices

Should have hardware level trouble shooting knowledge on all Cisco products.

Must be familiar with - VLAN / VTP / STP / VSS / VDC / VPC.

Must have sound knowledge in stack configuration / trouble shooting.

Must be familiar with - OSPF / EIGRP / BGP / PBR / HSRP / ACL.

Hands on experience with IOS/SUP upgradation 5K/7K/9K/4500/6500/ASR/FTD/FMC/SDWAN/ISE/DNAC/Wireless controller.

Should have knowledge about SDWAN, ISE/ DNAC/ ACI/Wireless

Hands On

•Troubleshooting of complex LAN/WAN infrastructure, Conducting root cause analysis on Network Incident

• Troubleshooting license issues on all Cisco Platforms.

• Troubleshooting IP link related issues like link failure, config mismatch, latency, packet drops.

• Expertise in implementing L2 technologies including VLAN’s, VTP, STP, RSTP, MSTP.

• Good knowledge of IP Addressing, Subnetting, ARP, OSI and TCP/IP models.

• Expertise in implementing routing protocols RIP, EIGRP, OSPF, ISIS and BGP.

• Configuring and Troubleshooting Route Redistribution between Static, RIP, EIGRP, OSPF & BGP protocols.

• Experience in Configuration and Support of LAN protocols on Cisco Switches such as (Layer2, 3 & Multi-Layer).

• Experience with designing, deploying, and troubleshooting LAN, WAN, Ether-channel, IP Routing Protocols - (RIP, OSPF, EIGRP & BGP), ACL's, NAT, VLAN, STP, VTP, HSRP.

Academic Qualifications and Certifications:

Required Experience:

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.