4,863 Naval Operations Manager jobs in India

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Role Overview

We’re hiring an Operations Manager to lead day-to-day execution across Onboarding, Marketing, and Training/Upskilling teams. You’ll own SLAs, build SOPs, streamline cross-team handoffs, and drive measurable outcomes (placements, conversion, NPS). This is an onsite leadership role aligned to U.S. hours.

What You’ll Own

• Team Leadership & Scheduling: Manage pods across Onboarding, Marketing (candidate submissions), Interview Support, and Training; create rosters, capacity plans, and shift coverage.
• Process & SOPs: Design, document, and enforce SOPs for each stage—offer-to-onboard, resume revamps, job submissions, interview coordination, and training completion.
• Pipeline Throughput: Monitor daily dashboards; remove bottlenecks to improve time-to-onboard, submissions/day, interviews scheduled, offer rate, and join rate.
• Training & Upskilling Ops: Coordinate curricula, trainer calendars, candidate cohorts, assessments, and certification tracking; ensure readiness for placements.
• Onboarding Excellence: Ensure accurate documentation, agreements (e.g., e-sign), background checks, and system access; zero-defect records.
• Quality & Compliance: Run QA checks on resumes, submissions, and communications; uphold data privacy and audit-ready records.
• Cross-Functional Coordination: Partner with HR, Finance/Collections, and Sales for smooth handoffs (e.g., invoices, payments, client requirements).
• Automation & Tools: Champion CRM/ATS hygiene, automate routine steps, and standardize reporting.
• Reporting & Reviews: Daily/weekly MIS, root-cause analyses, corrective action plans, and leadership updates.

Must-Have Skills & Experience

• 5+ years in operations management within staffing/recruiting, edtech/training, BPO, or services environments; proven people management (15–50 headcount).
• Strong program/project management (roadmaps, SLAs, RAID logs), data-driven decision-making, and obsession with execution.
• Hands-on with CRM/ATS (preferably Salesforce), Google Sheets/Excel (lookups, pivots), and collaboration tools (Slack, Zoom, WhatsApp Business or similar).
• Excellent communication , stakeholder management, conflict resolution, and coaching skills.
• Comfort with night shift and U.S. client alignment; thrives in a fast-paced, target-driven setup.

Nice to Have (Big Plus at Techsara)

• Salesforce familiarity (Reports, Dashboards; Flows/automation exposure).
• Experience with e-signature and document workflows, and basic finance handoffs (invoices, collections).
• Understanding of U.S. hiring terms & visas (OPT/CPT, H-1B/EAD, W-2/C2C).
• Exposure to training operations (cohort management, assessments, LMS).
• Process improvement frameworks (Lean/Six Sigma mindset).

Success Metrics You’ll Drive

• Reduced time-to-onboard and time-to-first-submission
• Higher submissions-to-interview and interview-to-offer conversion
• Improved show-up and join rates
• On-time SOP compliance and zero critical defects
• NPS/CSAT improvements from candidates and internal stakeholders

Location & Work Setup

• Onsite — Ahmedabad office
• Night Shift: 7:00 PM – 4:00 AM IST (Mon–Fri)

Why Join Us

• Lead multi-team operations with clear ownership and impact
• Work directly with leadership; fast growth path
• Build scalable systems and playbooks for the next phase of expansion

• Candidates should be from BPO/BPM Background
• Only Diversity candidates can apply
• Telecom background experience is Preferred
• Total Experience - 10+yrs
• Relevant Experience - 1+ yrs (Manager on paper)
• Education - Any Graduate or 4 years Diploma
• Shifts - US (24x7)
• 5 days working
• Handling AM's & TL's
• Location: Airoli, Navi Mumbai
• College degree in Business Management/Administration or equivalent combination of education and directly related experience
• 4 or more years of directly related experience, including 2 or more years of supervisory experience.
• Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship management.
• International Voice Experience; having Outbound experience will have an added advantage
• Shall operate in US shift timings, and would be required to stretch as and when required
• manager level into Telecom Domain for International contact center, US
• Appropriate communication and escalation of client issues to multiple levels of site and Operations management
• Client strategies to meet client/corporate goals and objective

Product knowledge & Report Analysis: Knowledge about Mono and Fantasy

product, shoes, Accessories (Color, Fabric, Price). Ensure replenishment of top

50 ranking articles.

Stock Receiving at Store: Pre-preparation of Stock delivery at store. Control of

stock organization in the stock room within the timelines and as per the

standards. Prioritizing and dividing task as per the boxes. Providing right

information and feedback to logistics about delivery process.

Stock Room Organization: Optimization of space (Space management within

sections). Stock Room Process Control (timeline and manpower). Maintain 100%

basic standards of stock room. Ensure the application of all the security

procedures in the stock room.

Stock Transfer: Control transfer between stores and ensure to follow deadline.

Provide feedback transfer list. Control reception of stock and prepare space for

merchandise.

Inventory: Plan for inventory preparation with managers, check the spacing and

tidiness of stock room for inventory. Allocation of Manpower for Inventory

process. Control inventory timeline and inventory quality.

Floor Operations: Supports department managers to run floor operations

smoothly ensuring all the floor process as well followed.

Productivity Management: Supports SM in managing productivity of the store.

Operations Manager – Wire Industry

Location: Chandrapur, Maharashtra

Qualification: B.E/B.Tech/Diploma –Mechanical/Metallurgical/Production Engineering

Experience Required: 5+ Years (Wire Drawing, Pickling & Patenting Processes – Wire Industry)

Key Responsibilities:

• Oversee end-to-end operations of Wire Drawing, Pickling & Patenting units.
• Plan, schedule, and monitor daily production to meet delivery and quality targets.
• Drive process improvements to increase efficiency and reduce downtime.
• Ensure compliance with quality standards and customer specifications.
• Manage operational costs, reduce wastage, and optimize resource utilization.
• Lead, mentor, and monitor the shop-floor team for performance and productivity.
• Coordinate with maintenance, quality, and supply chain teams for smooth workflow.
• Enforce strict compliance with safety and environmental regulations.
• Prepare production reports, analyze performance gaps, and implement corrective actions.
• Strong knowledge of Wire Drawing, Pickling & Patenting operations.
• Proven leadership, team-handling, and problem-solving skills.
• Hands-on exposure to process optimization, productivity improvement, and cost control.
• Ability to work under pressure and meet tight deadlines.

Job Description

Duties and Key Responsibilities

Aggregation Centre and Project Management:

1. Network with various companies, vendors and stakeholders to identify right source of good

quality raw materials in loose / bale form (Polyolefins- HDPE and PP)

2. Manage segregation of scrap (Loose or Bale) based on quality standards

3. Manage site level production teams to ensure production as planned

4. Suggest go-to-market strategies for sales (recyclers and manufacturers )

5. Work with partners to value add the feedstock - to either washed flakes or granules

6. Create a market for different items of Phugga (Polyolefins- HDPE and PP)

7. Manage factory compliance and P&L account

8. Implement SOPs for the aggregation, segregation, QA and QC of plastic waste (Polyolefins-

HDPE and PP).

9. Continuously improve SOP’s to optimize performance (Lean manufacturing principle and six

sigma design process).

10. Identify and implement key projects and kaizens to increase productivity to hit the target

11. Ensure projects are implemented on time and as per approved budgets

Reporting and Documentation:

1. Ensure timely, concise and accurate reports on a daily, weekly and monthly basis on

prescribed formats on project progress

2. Standardise machine inspection check sheet, pre dispatch check sheet and operation

check sheets at site level

3. Ensure segregation is carried out as per required quality standards

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General responsibilities:

1. Ensure professionalism at all times and demonstrate exemplary prioritisation of workload

skills.

2. Ensure that the PFC policies, SOPs and protocols are being adhered to at all levels of the

company.

3. Ensure strict adherence to data confidentiality and security.

4. Willingness to travel frequently across PFC site locations, sometimes at short notice,

including other places as per need of project or the company.

5. Work closely with the PFC team and Partners.

Knowledge, Experience and Qualifications

1. Degree in Chemical/ Mechanical/ Plastics Engineering. MBA would be an added advantage

2. 5 - 7 years of experience in Operations

3. Good Sales / Customer relationship management skills, good negotiation skill, good

vendor / stakeholder management skill and very good networking skills

4. Good understanding of plastics and plastic recycling

5. Attention to detail

6. Multi- tasker, managing multiple projects in a manner that focuses the team and drives

results

7. Excellent people management skills

8. Personal qualities of integrity, credibility, and commitment to the mission of Plastics For

Change

9. Fluent in English & Tamil. In addition, Hindi would be an advantage

About ALLEN Digital:

At ALLEN Digital, we spearhead a technology-driven approach to education, leveraging top-tier tech talent from leading technology firms. Through our strategic collaboration with Bodhi Tree Systems, a prominent venture capital firm known for building & scaling tech-first brands, we are revolutionizing education with a tech-first approach.

We address two critical challenges in the current education landscape: the need for more emphasis on holistic learning and adopting a one-size-fits-all approach. We are leveraging AI to develop an innovative ed-tech platform to provide students with a compelling end-to-end learning experience. Our goal is to transform education by providing personalized learning experiences that transcend traditional classrooms by catering to individual learning needs and to drive significant improvements in learning outcomes.

Website :

Operations Manager (Studio/Development)

Summary :

Seeking strategic Operations Managers to streamline people, processes, and production schedules for academic-production operations.

Responsibilities :

• Oversee daily studio and post-production operations
• Coordinate across departments (writing, shoot, edit, animation)
• Optimize resource allocation, timelines, and quality
• Maintain inventory of tech and shoot materials

Requirements :

• 3+ years experience in studio or production operations
• Strong project management and leadership skills
• Solid understanding of relevant AI tools(ChatGPT, Claude, etc.) with the ability to use them for improving tracking and productivity is essential.

US/Night Shift

Job location - Vidyavihar, Mumbai

About Company

HOS is a leading South Asian Food manufacturer and distributor in North America (USA & Canada) and has been delivering pure and quality products for over 50 years with 9 distribution centers throughout North America. We have our own brandsand have exclusivity for distributing our partner brandsin US / Canada. Our vision is to bring our culture alive through the celebration of authentic ethnic food, flavor and families. Our mission is to provideconsumers easy accessto all authentic ethnic food and flavorsacross the NorthAmerican marketplace with a will to win. Visit to know more.

Summary/Objective:

This role is responsible for managing operations support team in India and will drive the day-to-day activities for functions including order processing, documentation, invoicing, fleet management and third-party trucking, MIS, Import, regulatory affairs and customer service. This candidate will liaise with US operation team and India support team to bring strong leadership, process management, and cross-border collaboration skills.

Key Responsibilities:

1. Streamline and organize information for US operations managers to ensure clarity and accessibility.
2. Review, revise, and formalize Standard Operating Procedures (SOPs) to ensure efficiency, compliance, and consistency across all operations support functions.
3. Identify opportunities for process improvement and implement solutions to streamline operations.
4. Coordinate daily warehouse operations including order fulfilment, shipping schedules, inventory updates, and returns.
5. Collaborate with distribution centres managers to streamline the process and resolve issues effectively.
6. Track and monitor day-to-day performance metrics for distribution centres.
7. Identify performance gaps with the India team and drive timely corrective actions.
8. Ensure 100% accuracy and timeliness in documentation across all operational support functions.
9. Manage relationships with internal teams, external vendors, and stakeholders.
10. Facilitate effective communication and collaboration between cross-functional teams.
11. Lead, mentor, and support clearance and teams handling daily operational tasks.
12. Manage P2P (Procure-to-Pay) process including invoice booking and vendor coordination.
13. Handle confidential information with utmost integrity and discretion.
14. Ensure compliance with data protection, privacy regulations, and company policies.

Competencies:

1. 10 to 15 years of experience in operations support, Supply Chain, or a related field data analysis, or a similar role.
2. Warehouse Management and problem-solving skills.
3. Proficiency in Microsoft Excel.
4. Excellent communication and presentation skills.
5. Ability to handle confidential information with discretion.
6. Strong organizational and multitasking abilities.
7. Knowledge of SOPs and process improvement methodologies.
8. Assertive and proactive approach to work.
9. Knowledge of warehouse operations, inventory management, and logistics.
10. Familiarity with ERP systems (e.g., NAV) is desirable.

Supervisory Responsibility

This position has direct supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 6:30 p.m. to 3 a.m. Occasional weekend work may be required as job duties demand.

Travel

No travel is expected for this position.

AAP/EEO Statement

House of Spices Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.