5,703 Network Operations Center jobs in India

Job Role

Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.

What you'll be responsible for?

• Design and development of security policies, standards, and procedures in accordance with organization goals.
• Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions.
• Responsible for Incident Management life cycle & Service requests fulfilment
• Responsible for Incident logging, accurately tracks and documents all incidents.
• Adherence to the process compliance
• Adherence to the SLAs defined for the platform, Service uptime.
• Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members.
• Responsible to develop SOP documents.
• Ability to deep dive into identifying the root cause of various service-impacting events and optimizing.
• Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues
• To ensure the maximum possible service availability and performance of the platforms
• Responsible for continuous improvement of the process science.

Qualification and other skills

• Experience of 5- 8 years in NOC
• Experience in Alert/Incident Management and a good understanding of SLAs
• Troubleshooting, Problem-solving & Strong presentation skills
• Analytical and communication skills

What you'd have?

• Strong knowledge of Linux, Network & database querying
• Knowledge of asset management
• Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds
• Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.
• Strong Linux, Networking, Log analysing, and database querying skills.
• Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards.
• Experience in alerts mitigation & optimization - Knowledge of the ITIL framework
• Hands-on exp with observability tools will be an added advantage.
• Must have expertise in maintaining/updating asset management.
• Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking.

Why join us?

• Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.
• Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
• Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer.

We champion diversity and are committed to creating an inclusive environment for all employees

Job Role

Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.

What you'll be responsible for?

• Design and development of security policies, standards, and procedures in accordance with organization goals.
• Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions.
• Responsible for Incident Management life cycle & Service requests fulfilment
• Responsible for Incident logging, accurately tracks and documents all incidents.
• Adherence to the process compliance
• Adherence to the SLAs defined for the platform, Service uptime.
• Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members.
• Responsible to develop SOP documents.
• Ability to deep dive into identifying the root cause of various service-impacting events and optimizing.
• Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues
• To ensure the maximum possible service availability and performance of the platforms
• Responsible for continuous improvement of the process science.

Qualification and other skills

• Experience of 5- 8 years in NOC
• Experience in Alert/Incident Management and a good understanding of SLAs
• Troubleshooting, Problem-solving & Strong presentation skills
• Analytical and communication skills

What you'd have?

• Strong knowledge of Linux, Network & database querying
• Knowledge of asset management
• Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds
• Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.
• Strong Linux, Networking, Log analysing, and database querying skills.
• Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards.
• Experience in alerts mitigation & optimization - Knowledge of the ITIL framework
• Hands-on exp with observability tools will be an added advantage.
• Must have expertise in maintaining/updating asset management.
• Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking.

Why join us?

• Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.
• Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
• Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer.

We champion diversity and are committed to creating an inclusive environment for all employees

Responsible for handling advanced IP troubleshooting and network support in a large-scale NOC environment.

Key Responsibilities:

• Provide end-to-end IP troubleshooting and escalation support for critical incidents.
• Hands-on configuration and troubleshooting of BGP, ISIS, OSPF, MPLS L3/L2 VPN, Multicast, QoS .
• Audit the network for repeat issues and ensure corrective actions.
• Collaborate with internal and vendor teams for resolution of major incidents.
• Ensure minimal downtime through proactive troubleshooting and RCA analysis .
• Support automation/digitization initiatives for efficient service management.

Required Skills:

• Strong IP expertise with advanced NOC troubleshooting skills .
• Knowledge of L2 & L3 MPLS VPN, QoS, Transport, Mobility, ISP networks .
• Excellent communication, leadership, and problem-solving abilities.
• Strong teamwork and collaboration mindset.

Responsible for handling advanced IP troubleshooting and network support in a large-scale NOC environment.

Key Responsibilities:

• Provide end-to-end IP troubleshooting and escalation support for critical incidents.
• Hands-on configuration and troubleshooting of BGP, ISIS, OSPF, MPLS L3/L2 VPN, Multicast, QoS .
• Audit the network for repeat issues and ensure corrective actions.
• Collaborate with internal and vendor teams for resolution of major incidents.
• Ensure minimal downtime through proactive troubleshooting and RCA analysis .
• Support automation/digitization initiatives for efficient service management.

Required Skills:

• Strong IP expertise with advanced NOC troubleshooting skills .
• Knowledge of L2 & L3 MPLS VPN, QoS, Transport, Mobility, ISP networks .
• Excellent communication, leadership, and problem-solving abilities.
• Strong teamwork and collaboration mindset.

Job Role

Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.

What you'll be responsible for?

• Design and development of security policies, standards, and procedures in accordance with organization goals.
• Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions.
• Responsible for Incident Management life cycle & Service requests fulfilment
• Responsible for Incident logging, accurately tracks and documents all incidents.
• Adherence to the process compliance
• Adherence to the SLAs defined for the platform, Service uptime.
• Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members.
• Responsible to develop SOP documents.
• Ability to deep dive into identifying the root cause of various service-impacting events and optimizing.
• Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues
• To ensure the maximum possible service availability and performance of the platforms
• Responsible for continuous improvement of the process science.

Qualification and other skills

• Experience of 5- 8 years in NOC
• Experience in Alert/Incident Management and a good understanding of SLAs
• Troubleshooting, Problem-solving & Strong presentation skills
• Analytical and communication skills

What you'd have?

• Strong knowledge of Linux, Network & database querying
• Knowledge of asset management
• Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds
• Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.
• Strong Linux, Networking, Log analysing, and database querying skills.
• Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards.
• Experience in alerts mitigation & optimization - Knowledge of the ITIL framework
• Hands-on exp with observability tools will be an added advantage.
• Must have expertise in maintaining/updating asset management.
• Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking.

Why join us?

• Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.
• Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
• Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer.

We champion diversity and are committed to creating an inclusive environment for all employees

Responsible for handling advanced IP troubleshooting and network support in a large-scale NOC environment.

Key Responsibilities:

• Provide end-to-end IP troubleshooting and escalation support for critical incidents.
• Hands-on configuration and troubleshooting of BGP, ISIS, OSPF, MPLS L3/L2 VPN, Multicast, QoS .
• Audit the network for repeat issues and ensure corrective actions.
• Collaborate with internal and vendor teams for resolution of major incidents.
• Ensure minimal downtime through proactive troubleshooting and RCA analysis .
• Support automation/digitization initiatives for efficient service management.

Required Skills:

• Strong IP expertise with advanced NOC troubleshooting skills .
• Knowledge of L2 & L3 MPLS VPN, QoS, Transport, Mobility, ISP networks .
• Excellent communication, leadership, and problem-solving abilities.
• Strong teamwork and collaboration mindset.

The NOC Manager is responsible for the operational performance, leadership, and strategic direction of the enterprise’s 24/7 Network Operations Center. This role ensures network availability, incident resolution, team execution, and infrastructure reliability across 300+ global sites. The NOC Manager serves as both a people leader and technical enabler , driving continuous improvement, proactive monitoring, and efficient escalation workflows while aligning network operations with enterprise standards and business outcomes.

Key Responsibilities

Operational Leadership

• Manage and lead the daily operations of a global NOC supporting a multi-site, hybrid cloud environment
• Oversee Tier 1–3 support functions including incident triage, escalation, troubleshooting, change implementation, and monitoring
• Serve as the highest operational escalation point for network incidents and outages
• Maintain and enforce 24/7 shift coverage, including staffing, scheduling, and on-call rotations

Team Management & Development

• Directly manage NOC Analysts, Network Engineers, and the Network Reliability Engineer (NRE)
• Drive performance through coaching, 1:1s, skill development plans, and technical mentorship
• Define and track team KPIs including MTTR, SLA adherence, incident volume, and alert fatigue reduction
• Foster a high-performance culture built around accountability, collaboration, and continuous learning

Strategy & Automation

• Partner with NRE to develop automation, infrastructure-as-code, and observability initiatives
• Identify operational inefficiencies and lead projects to improve toolsets, response time, and coverage
• Champion reliability engineering practices to improve incident prevention and resiliency
• Lead the implementation and refinement of NOC runbooks, SOPs, and escalation procedures

Cross-Functional Collaboration

• Act as the liaison between Infrastructure, Cloud, Security, Application, and Helpdesk teams during major incidents and network events
• Partner with Engineering and Cloud teams on deployments, migrations, and new service onboarding
• Participate in ITSM governance for incident, problem, and change management processes

Reporting & Communication

• Own and distribute executive-level reporting on network health, SLAs, critical incident trends, and operational risks
• Deliver RCA documentation, incident debriefs, and recommendations to leadership
• Ensure all ticketing, monitoring, and reporting platforms reflect real-time network health and team activity

Required Qualifications

• Degree in Computer Science, Networking, Information Technology, or a related field
• 8+ years of experience in network operations or engineering roles, including 3+ years in a leadership or management position
• Deep knowledge of enterprise networking (TCP/IP, BGP, OSPF, VPN, VLANs, SD-WAN)
• Experience with Cisco Catalyst, Meraki, ASA, Palo Alto Networks, and Zscaler (ZIA/ZPA)
• Strong understanding of network monitoring platforms (LogicMonitor, SolarWinds, PRTG, etc.)
• Familiarity with cloud networking (AWS VPC, Azure VNet, ExpressRoute, TGW, etc.)
• Experience with ITSM platforms (e.g., ServiceNow) and change management frameworks
• Demonstrated success managing 24/7 teams, shift coverage, and high-severity incident response

Preferred Qualifications

• Certifications: CCNP, PCNSE, ZCCA/ZCNA, AWS/Azure Networking certs
• Experience managing teams with diverse roles (e.g., NOC, NRE, Engineering) across multiple time zones
• Exposure to infrastructure automation tools (Terraform, Python, Ansible)
• Strong background in SLAs, SLOs, and operational performance tracking
• Familiarity with ISO 27001, SOC 2, or other compliance frameworks relevant to network operations