4,848 Network Operations Center jobs in India

Job Role

Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.

What you'll be responsible for?

• Design and development of security policies, standards, and procedures in accordance with organization goals.
• Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions.
• Responsible for Incident Management life cycle & Service requests fulfilment
• Responsible for Incident logging, accurately tracks and documents all incidents.
• Adherence to the process compliance
• Adherence to the SLAs defined for the platform, Service uptime.
• Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members.
• Responsible to develop SOP documents.
• Ability to deep dive into identifying the root cause of various service-impacting events and optimizing.
• Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues
• To ensure the maximum possible service availability and performance of the platforms
• Responsible for continuous improvement of the process science.

Qualification and other skills

• Experience of 5- 8 years in NOC
• Experience in Alert/Incident Management and a good understanding of SLAs
• Troubleshooting, Problem-solving & Strong presentation skills
• Analytical and communication skills

What you'd have?

• Strong knowledge of Linux, Network & database querying
• Knowledge of asset management
• Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds
• Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.
• Strong Linux, Networking, Log analysing, and database querying skills.
• Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards.
• Experience in alerts mitigation & optimization - Knowledge of the ITIL framework
• Hands-on exp with observability tools will be an added advantage.
• Must have expertise in maintaining/updating asset management.
• Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking.

Why join us?

• Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.
• Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
• Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer.

We champion diversity and are committed to creating an inclusive environment for all employees

Site Reliability Engineer - NOC

Make Your Mark

The Site Reliability Engineer – NOC, you will build and maintain tools, applications and services supporting the BlackLine SaaS application and internal teams. A successful candidate must possess solid critical thinking skills and have experience supporting large server farms, 24x7 High Availability mission-critical traffic-intensive web infrastructures and be familiar with container technologies. Large SaaS experience is very desirable.

You’ll Get To

• Ensure 99.99%+ availability of the services and infrastructure that spans across multiple global datacentres in private and public clouds.
• Troubleshoot BL container platforms and supporting automation in a highly available, high traffic environment.
• Monitor and maintain health, performance, and security of all infrastructure components.
• Build systems and perform necessary tasks to deliver against committed project timelines. Desire to automate everything
• Solve real-life problems in a bleeding-edge, high-performance, and high-traffic environment. Maintain documentation and operational knowledge base.
• Triaging first level events and incidents.
• Adhere to the change management and other established processes and procedures.
• Respond to and troubleshoot incidents (Incident Management). Conduct root cause analyses.
• Evaluate and analyse systems, performance, issues and metrics in order to provide recommendations for continuous improvements.
• Adhere to SLA compliance as defined.
• Participate in a scheduled 24/7 on-call rotation for second tier support escalations.

What You’ll Bring

• 3 - 6 years industry experience
• 3+ years supporting Unix and/or Linux (Ubuntu, CentOS, Redhat) and/or Windows
• 3+ years supporting a SaaS/Hosting type critical revenue-generating environment.
• 2+ years working with development and continuous integration related tooling (Jenkins, BitBucket, GitHub)
• 2+ years working with tools like New Relic, Jira, Foglight.
• 1+ years of experience using container platforms and tooling (Kubernetes, Docker, Rancher, Helm, Anthos, Istio, GKE, AKS, etc.)
• Experience in hybrid cloud and/or multi-cloud environments (GCP, Azure, AWS, VMWARE)
• Understanding of software development processes and methodologies.
• Experience with scripting and/or systems programming languages (Bash, PowerShell, Python, Golang, C#).
• Hands-on problem-solving skills, technical leadership and mentoring qualities.
• Strong written and oral communication skills.
• Ability to participate in On-Call rotation
• A minimum of two years of experience in a 24x7 operations organization, deploying and operating complex cloud infrastructure at scale

We’re Even More Excited If You Have

• Significant experience with open source platforms and technologies.
• Track record of architecting, developing, implementing robust, distributed online solutions.
• Familiarity with Configuration Management tools (Puppet, Chef, Salt, Ansible).
• Experience in mixed Windows/Unix/Linux environments.

Job Title: NOC Engineer / VoIP Engineer

Location: Pune, Maharashtra

Job Type: Full-Time | Fresher & Experienced

Job Description

We are seeking motivated NOC Engineers / VoIP Engineers to join our growing team. The role involves monitoring, troubleshooting, and ensuring seamless operations of IT and communication systems. Candidates should be enthusiastic about learning new technologies, ready to work in rotational shifts, and possess excellent communication skills.

Key Responsibilities

• Monitor, troubleshoot, and maintain network and VoIP systems.
• Ensure high availability and reliability of IT infrastructure.
• Provide technical support and resolve issues within defined SLAs.
• Handle escalations effectively with strong problem-solving skills.
• Collaborate with cross-functional teams to deliver efficient solutions.

Requirements

• Willingness to work in rotational shifts.
• Engineering graduates are preferable.
• Experience: 0 to 4 years in a relevant domain (freshers may also apply).
• Strong communication skills are mandatory.
• Ability to join immediately or within 1 week.

What We Offer

• Exposure to advanced networking and VoIP technologies.
• Opportunity to work in a fast-paced, learning-focused environment.
• Career growth and skill development opportunities.

Job Role

Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.

What you'll be responsible for?

• Design and development of security policies, standards, and procedures in accordance with organization goals.
• Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions.
• Responsible for Incident Management life cycle & Service requests fulfilment
• Responsible for Incident logging, accurately tracks and documents all incidents.
• Adherence to the process compliance
• Adherence to the SLAs defined for the platform, Service uptime.
• Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members.
• Responsible to develop SOP documents.
• Ability to deep dive into identifying the root cause of various service-impacting events and optimizing.
• Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues
• To ensure the maximum possible service availability and performance of the platforms
• Responsible for continuous improvement of the process science.

Qualification and other skills

• Experience of 5- 8 years in NOC
• Experience in Alert/Incident Management and a good understanding of SLAs
• Troubleshooting, Problem-solving & Strong presentation skills
• Analytical and communication skills

What you'd have?

• Strong knowledge of Linux, Network & database querying
• Knowledge of asset management
• Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds
• Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc.
• Strong Linux, Networking, Log analysing, and database querying skills.
• Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards.
• Experience in alerts mitigation & optimization - Knowledge of the ITIL framework
• Hands-on exp with observability tools will be an added advantage.
• Must have expertise in maintaining/updating asset management.
• Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking.

Why join us?

• Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.
• Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
• Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer.

We champion diversity and are committed to creating an inclusive environment for all employees

Site Reliability Engineer - NOC

Make Your Mark

The Site Reliability Engineer – NOC, you will build and maintain tools, applications and services supporting the BlackLine SaaS application and internal teams. A successful candidate must possess solid critical thinking skills and have experience supporting large server farms, 24x7 High Availability mission-critical traffic-intensive web infrastructures and be familiar with container technologies. Large SaaS experience is very desirable.

You’ll Get To

• Ensure 99.99%+ availability of the services and infrastructure that spans across multiple global datacentres in private and public clouds.
• Troubleshoot BL container platforms and supporting automation in a highly available, high traffic environment.
• Monitor and maintain health, performance, and security of all infrastructure components.
• Build systems and perform necessary tasks to deliver against committed project timelines. Desire to automate everything
• Solve real-life problems in a bleeding-edge, high-performance, and high-traffic environment. Maintain documentation and operational knowledge base.
• Triaging first level events and incidents.
• Adhere to the change management and other established processes and procedures.
• Respond to and troubleshoot incidents (Incident Management). Conduct root cause analyses.
• Evaluate and analyse systems, performance, issues and metrics in order to provide recommendations for continuous improvements.
• Adhere to SLA compliance as defined.
• Participate in a scheduled 24/7 on-call rotation for second tier support escalations.

What You’ll Bring

• 3 - 6 years industry experience
• 3+ years supporting Unix and/or Linux (Ubuntu, CentOS, Redhat) and/or Windows
• 3+ years supporting a SaaS/Hosting type critical revenue-generating environment.
• 2+ years working with development and continuous integration related tooling (Jenkins, BitBucket, GitHub)
• 2+ years working with tools like New Relic, Jira, Foglight.
• 1+ years of experience using container platforms and tooling (Kubernetes, Docker, Rancher, Helm, Anthos, Istio, GKE, AKS, etc.)
• Experience in hybrid cloud and/or multi-cloud environments (GCP, Azure, AWS, VMWARE)
• Understanding of software development processes and methodologies.
• Experience with scripting and/or systems programming languages (Bash, PowerShell, Python, Golang, C#).
• Hands-on problem-solving skills, technical leadership and mentoring qualities.
• Strong written and oral communication skills.
• Ability to participate in On-Call rotation
• A minimum of two years of experience in a 24x7 operations organization, deploying and operating complex cloud infrastructure at scale

We’re Even More Excited If You Have

• Significant experience with open source platforms and technologies.
• Track record of architecting, developing, implementing robust, distributed online solutions.
• Familiarity with Configuration Management tools (Puppet, Chef, Salt, Ansible).
• Experience in mixed Windows/Unix/Linux environments.

Site Reliability Engineer - NOCMake Your MarkThe Site Reliability Engineer – NOC, you will build and maintain tools, applications and services supporting the Black Line Saa S application and internal teams. A successful candidate must possess solid critical thinking skills and have experience supporting large server farms, 24x7 High Availability mission-critical traffic-intensive web infrastructures and be familiar with container technologies. Large Saa S experience is very desirable. You’ll Get ToEnsure 99.99%+ availability of the services and infrastructure that spans across multiple global datacentres in private and public clouds.Troubleshoot BL container platforms and supporting automation in a highly available, high traffic environment.Monitor and maintain health, performance, and security of all infrastructure components. Build systems and perform necessary tasks to deliver against committed project timelines. Desire to automate everythingSolve real-life problems in a bleeding-edge, high-performance, and high-traffic environment. Maintain documentation and operational knowledge base. Triaging first level events and incidents.Adhere to the change management and other established processes and procedures.Respond to and troubleshoot incidents (Incident Management). Conduct root cause analyses.Evaluate and analyse systems, performance, issues and metrics in order to provide recommendations for continuous improvements.Adhere to SLA compliance as defined.Participate in a scheduled 24/7 on-call rotation for second tier support escalations. What You’ll Bring3 - 6 years industry experience3+ years supporting Unix and/or Linux (Ubuntu, Cent OS, Redhat) and/or Windows3+ years supporting a Saa S/Hosting type critical revenue-generating environment.2+ years working with development and continuous integration related tooling (Jenkins, Bit Bucket, Git Hub)2+ years working with tools like New Relic, Jira, Foglight.1+ years of experience using container platforms and tooling (Kubernetes, Docker, Rancher, Helm, Anthos, Istio, GKE, AKS, etc.) Experience in hybrid cloud and/or multi-cloud environments (GCP, Azure, AWS, VMWARE)Understanding of software development processes and methodologies.Experience with scripting and/or systems programming languages (Bash, Power Shell, Python, Golang, C#).Hands-on problem-solving skills, technical leadership and mentoring qualities.Strong written and oral communication skills.Ability to participate in On-Call rotationA minimum of two years of experience in a 24x7 operations organization, deploying and operating complex cloud infrastructure at scale We’re Even More Excited If You HaveSignificant experience with open source platforms and technologies.Track record of architecting, developing, implementing robust, distributed online solutions.Familiarity with Configuration Management tools (Puppet, Chef, Salt, Ansible).Experience in mixed Windows/Unix/Linux environments.